What does a systems integrator do?
In the information technology (IT) industry, a systems integrator specializes in designing and developing computing systems using a variety of software, hardware, and other subsystems. To carry out their duties, they must communicate with clients to identify their IT needs and preferences, perform research and analysis to determine the ideal IT practices, troubleshoot issues, liaise with subsystem vendors, and develop strategies to optimize operations. Moreover, a systems integrator typically works with a team of IT specialists and engineers, requiring an active communication line for a smooth and efficient workflow.
Systems integrator responsibilities
Here are examples of responsibilities from real systems integrator resumes:
- Manage and change Java programs for the pricing, check print applications.
- Used BladeLogic to manage all installation on servers and SMS for installation on all the workstations.
- Train, coach, evaluate and manage team of 15 leading ETL full life cycle tasks, maintenance and development projects.
- Collaborate with customer on defect prioritization and manage resource allocation during system test and UAT.
- Manage multiple database platforms for potential performance issues, while conducting research and resolution with attention to detail and thorough documentation.
- Maintain patch levels on workstations throughout the enterprise.
- Used Intranet website for posting team weekly activities in the division SharePoint site.
- Support developer to develop and maintain packages, procedures, functions and triggers by PL/SQL.
- Work on the conversion of this system converting VSAM to DB2 in CICS and batch COBOL environments.
- Communicate and correspond with many DoD sites around the world; helping them with technical and logistical queries.
- Drive process improvement by defining and drafting new deployment standards and configuration specifications for the Java MSP and UPF deployment processes.
- Debug various technical issues with customer deployments, ranging from physical hardware to operating system drivers to DNS and firewall configuration.
- Develop custom SharePoint solutions as needed.
- Facilitate hands-on training class for HRIS system administrators/department managers.
- Light networking skills and ability to troubleshoot network connectivity issues.
Systems integrator skills and personality traits
We calculated that 9% of Systems Integrators are proficient in Architecture, Troubleshoot, and Project Management. They’re also known for soft skills such as Creativity, Analytical skills, and Communication skills.
We break down the percentage of Systems Integrators that have these skills listed on their resume here:
- Architecture, 9%
Developed and managed a robust Command and Control, Computers, and Communications Intelligence link architecture for 3 organizations
- Troubleshoot, 8%
Designed and deployed process data collection and graphing system enabling customer to troubleshoot problems.
- Project Management, 7%
Performed project management duties, utilizing both written and oral communication skills while effectively and efficiently communicating with customers.
- Infrastructure, 6%
Design and manage wireless infrastructure using WPA2 encryption and a centralized authentication using SSL and a user base lightweight directory database.
- Systems Integration, 6%
Interfaced with NAVAIR configuration management and Lockheed Martin Systems Integration engineering teams to ensure audit compliance and expectation adherence.
- DOD, 3%
Led the Integrated Solutions Division marketing products, services and software into the Department of Homeland Security and DoD.
"architecture," "troubleshoot," and "project management" are among the most common skills that systems integrators use at work. You can find even more systems integrator responsibilities below, including:
Creativity. One of the key soft skills for a systems integrator to have is creativity. You can see how this relates to what systems integrators do because "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." Additionally, a systems integrator resume shows how systems integrators use creativity: "computerized shipping, receiving, inventory, purchasing, and shop floor control systems. "
Analytical skills. Many systems integrator duties rely on analytical skills. "analysts must interpret complex information from various sources and decide the best way to move forward on a project," so a systems integrator will need this skill often in their role. This resume example is just one of many ways systems integrator responsibilities rely on analytical skills: "managed the structure and employment of the data for internal command and control systems. "
Communication skills. systems integrators are also known for communication skills, which are critical to their duties. You can see how this skill relates to systems integrator responsibilities, because "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." A systems integrator resume example shows how communication skills is used in the workplace: "streamlined workshop fabrication and site installation of rack component audio visual communications, telepresence network framework and network connectivity control systems. "
The three companies that hire the most systems integrators are:
- Capital One809 systems integrators jobs
- Oracle48 systems integrators jobs
- Army National Guard47 systems integrators jobs
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Compare different systems integrators
Systems integrator vs. Information systems analyst
An information systems analyst specializes in conducting cost-efficient research and analysis to determine how information technology can improve a company's business process and growth. One of their primary responsibilities is to collaborate with information systems experts to develop upgrades and all-new systems, respond to inquiries and concerns, provide corrective measures, and meet the IT needs of employees all over the company. Furthermore, it is essential to run tests on systems and determine areas that need improvement.
There are some key differences in the responsibilities of each position. For example, systems integrator responsibilities require skills like "architecture," "troubleshoot," "infrastructure," and "systems integration." Meanwhile a typical information systems analyst has skills in areas such as "win10," "hr," "cycle management," and "data analysis." This difference in skills reveals the differences in what each career does.
Information systems analysts tend to make the most money working in the finance industry, where they earn an average salary of $92,013. In contrast, systems integrators make the biggest average salary, $109,258, in the retail industry.information systems analysts tend to reach similar levels of education than systems integrators. In fact, information systems analysts are 0.0% more likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.Systems integrator vs. Computer systems analyst
A computer systems analyst is responsible for creating and designing computer applications and network solutions to support business functions and requirements. Computer systems analysts evaluate the systems' efficiency and performance to perform configuration and improve infrastructure for smooth navigation and controls. They also assist end-users in resolving network issues, perform troubleshooting, and write resolution reports for reference and failure prevention. A computer systems analyst must have excellent technical and computer skills, especially in installing new upgrades and developing features for existing applications.
Each career also uses different skills, according to real systems integrator resumes. While systems integrator responsibilities can utilize skills like "architecture," "project management," "infrastructure," and "systems integration," computer systems analysts use skills like "c++," "c #," "computer programs," and "visualization."
Computer systems analysts earn a lower average salary than systems integrators. But computer systems analysts earn the highest pay in the professional industry, with an average salary of $92,819. Additionally, systems integrators earn the highest salaries in the retail with average pay of $109,258 annually.In general, computer systems analysts achieve similar levels of education than systems integrators. They're 0.3% more likely to obtain a Master's Degree while being 0.2% less likely to earn a Doctoral Degree.Systems integrator vs. Systems support engineer
Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them. They must assist the system support engineers in accomplishing any projects they are working with. They must troubleshoot servers, personal computers, and peripheral equipment while liaising with their customers. They must also create and maintain user accounts and implement group policy management through an active directory.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a systems integrator is likely to be skilled in "architecture," "project management," "infrastructure," and "systems integration," while a typical systems support engineer is skilled in "customer satisfaction," "system support," "powershell," and "system administration."
Systems support engineers make a very good living in the finance industry with an average annual salary of $92,061. On the other hand, systems integrators are paid the highest salary in the retail industry, with average annual pay of $109,258.systems support engineers typically earn similar educational levels compared to systems integrators. Specifically, they're 0.8% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Systems integrator vs. Systems support analyst
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Types of systems integrator
Updated January 8, 2025
