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Job outlook for systems operations managers in the United States
Systems operations manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected systems operations manager job growth rate is 6% from 2018-2028.
About 189,200 new jobs for systems operations managers are projected over the next decade.
Systems operations manager salaries have increased 4% for systems operations managers in the last 5 years.
There are over 17,544 systems operations managers currently employed in the United States.
There are 339,239 active systems operations manager job openings in the US.
The average systems operations manager salary is $109,735.
Are systems operations manager jobs in demand?
Systems operations manager job and salary trends over time
Systems operations manager jobs over time
Systems operations manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 17,544 | 0.01% |
| 2020 | 16,030 | 0.00% |
| 2019 | 15,399 | 0.00% |
| 2018 | 14,025 | 0.00% |
| 2017 | 13,182 | 0.00% |
Average systems operations manager salary over time
Systems operations manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $109,735 | $52.76 | +2.8% |
| 2024 | $106,697 | $51.30 | --0.1% |
| 2023 | $106,856 | $51.37 | +0.5% |
| 2022 | $106,305 | $51.11 | +1.1% |
| 2021 | $105,140 | $50.55 | +1.6% |
Systems operations manager jobs by state
Most common states for systems operations managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 443 | 64% |
| 2 | New Hampshire | 1,342,795 | 661 | 49% |
| 3 | Minnesota | 5,576,606 | 2,420 | 43% |
| 4 | Alaska | 739,795 | 287 | 39% |
| 5 | Nebraska | 1,920,076 | 734 | 38% |
| 6 | Wyoming | 579,315 | 223 | 38% |
| 7 | Delaware | 961,939 | 352 | 37% |
| 8 | North Carolina | 10,273,419 | 3,650 | 36% |
| 9 | Montana | 1,050,493 | 376 | 36% |
| 10 | South Dakota | 869,666 | 311 | 36% |
| 11 | Georgia | 10,429,379 | 3,672 | 35% |
| 12 | Washington | 7,405,743 | 2,622 | 35% |
| 13 | Iowa | 3,145,711 | 1,081 | 34% |
| 14 | North Dakota | 755,393 | 259 | 34% |
| 15 | Indiana | 6,666,818 | 2,198 | 33% |
| 16 | Kansas | 2,913,123 | 962 | 33% |
| 17 | Maine | 1,335,907 | 437 | 33% |
| 18 | Vermont | 623,657 | 197 | 32% |
| 19 | New Mexico | 2,088,070 | 651 | 31% |
| 20 | Idaho | 1,716,943 | 530 | 31% |
Most common cities for systems operations managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Norwood | 2 | 7% | $102,500 |
| 2 | Gainesville | 1 | 3% | $82,390 |
| 3 | Lake Worth | 1 | 3% | $69,198 |
| 4 | Cupertino | 1 | 2% | $135,811 |
| 5 | Chandler | 2 | 1% | $82,876 |
| 6 | Rochester | 1 | 1% | $85,574 |
| 7 | Tempe | 1 | 1% | $82,990 |
| 8 | Boston | 2 | 0% | $102,404 |
| 9 | San Francisco | 2 | 0% | $136,051 |
| 10 | Atlanta | 1 | 0% | $82,249 |
| 11 | Chicago | 1 | 0% | $98,155 |
| 12 | New York | 1 | 0% | $127,245 |
| 13 | Orlando | 1 | 0% | $72,468 |
| 14 | Phoenix | 1 | 0% | $83,226 |
| 15 | Seattle | 1 | 0% | $106,093 |
Systems Operations Manager job outlook: Expert opinions
Our panel of systems operations manager experts
Susquehanna University
University of South Alabama
Murray State University
Stevens Institute of Technology
Massachusetts Maritime Academy
University of South Florida
Pennsylvania State University - Greater Allegheny
Pepperdine University, Seaver College
Sam Houston State University
Farmingdale State College
The City College of New York
Belmont University
Sonoma State University
University of Florida
Indiana University
University of Missouri
University of Illinois at Chicago
NCWIT
Loyola University Chicago
Lauren Smith
Lecturer of Management & MarketingSusquehanna University
Business Administration, Management And Operations
What general advice would you give to a Systems Operations Manager?
Lauren Smith: Lauren Smith advises graduates to actively engage in a dual pursuit of entrepreneurship and traditional corporate roles, emphasizing the importance of gaining diverse experiences.
What general advice would you give to a Systems Operations Manager?
Sean Walker: Model Based Systems Engineering (MBSE) and Artificial Intelligence (AI) are going to be incredibly important in Systems Engineering over the next 3-5 years. MBSE has already become quintessential to the practice of Systems Engineering, which is why it has become a staple of our Master's and Doctoral programs. AI, of course, is changing almost every technical field and will be important to Systems Engineers as well. For Systems Engineers, the challenge will be understanding how and when to apply AI to solve systemic problems. Of course, both of these elements must be applied with an understanding of sociotechnical systems concerns. An engineer with the skills to apply MBSE and AI without losing sight of the humans in the system will be highly sought after.
What will help Systems Operations Managers increase their earning potential?
Sean Walker: I think the best advice for a new Systems Engineer, or really any engineer, is to be observant. One of the best things you can do when starting to apply the theoretical aspects that you've learned in school to your new career is to watch and listen to how experienced Systems Engineers practice in the field. This doesn't mean that you can't offer ideas or perspectives that are new, but that there will be challenges in your field that - due to the breadth of Systems Engineering - may not have been covered in your education.
Dr. Ben Littlepage
ProfessorMurray State University
Educational Administration And Supervision
What general advice would you give to a Systems Operations Manager?
Dr. Ben Littlepage: I believe skills associated with organizational systems (e.g. procedures, processes) and hybridized management are essential for the field. Organizations (e.g. schools, institutions) will continue to be lean for a variety of reasons. The ability to achieve results by refining systems and maximizing resources cannot be understated. Hybrid work schedules and communication are not leaving education. Leaders that embrace hybridized technologies for assessment, employee satisfaction and development, and content delivery will remain competitive in the face of a private market looking to capitalize on laggard leaders.
What will help Systems Operations Managers increase their earning potential?
Dr. Ben Littlepage: Salary is maximized when leaders are sought after. Leaders who pursue meaningful experiences and remain 'market ready' are viewed as an asset to any organization. Leaders must carefully consider where the field is moving and respond.
What general advice would you give to a Systems Operations Manager?
Anthony Barrese: Pursue opportunities to broaden your experience across systems engineering, development, integration and test, field sales support and professional services positions. Generalist experience becomes invaluable with career advancement. Running a team is much more feasible for leaders who understand the process behind the work their reports deliver.
What Systems Operations Manager skills would you recommend for someone trying to advance their career?
Dr. Kim Roberts: Business professionals lead organizations by focused efforts that revolve around products/services, processes, and people. Business professionals work to ensure the firm's products and/or services meet customer expectations, with an eye toward an ever-changing market. They manage processes that produce or support the firm's products. This requires the ability to analyze data to make informed decisions, to drive continuous improvement, and to solve problems through critical thinking. Successful business professionals must also create climates that promote teamwork and foster collaboration.
What general advice would you give to a Systems Operations Manager?
Mark Whalen P.E.: A system engineer designs, develops, and manages complex technical systems across a large variety of industries. This can include defining solutions to system-level problems, plus allocating requirements, technologies and team member tasking at a project level, as well as communicating complex ideas and systems to key stakeholders.
An entry-level system engineer will typically apply advanced mathematical techniques to solve system-level technical problems, as well as installing, testing, and troubleshooting complex operating systems
What will help Systems Operations Managers increase their earning potential?
Mark Whalen P.E.: There are many complex systems in existence or being developed that require knowledge and experience across many different technologies. Also, system engineering careers can often lead to managerial positions like becoming a project manager, operations manager or chief engineer.
Ehsan Sheybani Ph.D.
ProfessorUniversity of South Florida
School of Information Systems and Management
What skills stand out on Systems Operations Manager resumes?
Ehsan Sheybani Ph.D.: Analytical and problem-solving skills, Strong technical skills, The ability to work well under pressure, attention to detail, teamwork skills, organization and time management, interpersonal and communication skills, management and leadership skills.
Bernie Cerasaro
Assistant Teaching ProfessorPennsylvania State University - Greater Allegheny
Business Department
What skills stand out on Systems Operations Manager resumes?
Bernie Cerasaro: Skills employers would be looking for would be functional skills and interpersonal skills. Functional skills should stand out on a resume and be aligned to the business job in question. For example, if focused on marketing positions, marketing skills such as data analytics, market research, consumer behavior, global marketing, and professional selling skills would be areas for which employers would be looking. If the job market is looking for someone in accounting, then functional skills that would stand out would be intermediate financial accounting skills and courses on taxation and auditing. For those seeking positions in project management or supply chain management, skills that would stand out would encompass subject matter such as project management, portfolio management, operations planning and control, purchasing and materials management, and knowledge of ERP type systems and other business processes.
Skill sets can be enhanced via various types of certification. For example, those interested in accounting might pursue a CPA (Certified Public Accountant) license, which requires 150 credits. As most universities require 120 credits for a bachelor's degree in business, a CPA would require just an additional 30 credits, which students can start accumulating while still at college. Project management certification is also an opportunity to enhance the aforementioned skills and would certainly stand out on an applicant's resume. The Project Management Institute (PMI) promotes PMP certification, which validates that you are highly skilled in soft skills to lead project teams and have the required technical aspects of managing projects. Some universities are working with the PMI to have PMI-approved courses. Approved courses are used toward the PMP training hours required to sit for the exam. For example, Penn State University has received approval for two such courses, Portfolio Management and Organizations and Project Planning and Resource Management.
Due to the high rate of interaction with the global marketplace and the complexity of international business, managers are looking more closely at applicants who have some familiarity with global markets and international culture, such as applicants who may have study abroad experience, traveled internationally, speak a foreign language or have lived or worked in another country.
What soft skills should all Systems Operations Managers possess?
Bernie Cerasaro: Soft skills or conceptual skills are critical in today's business world. Lack of such interpersonal skills is a major reason highly qualified professionals are not promoted (Lee, n.d.)
As a former recruiter for Xerox Corporation, I looked for problem-solving, decision-making, and time management skills. Problem-solving supports creativity allowing workers to evaluate and prioritize options to determine the best solution. Much time and money can be wasted in selecting the wrong option.
Proper decision-making allows companies to quickly react to internal problems, customer concerns, changing market trends, and the use of ever-advancing technology in the workplace. The increased use of empowerment in the workplace, which has been enhanced due to the pandemic, has allowed employees to make more decisions, which requires strong decision-making capability. In addition, the pandemic has caused many businesses to use alternate work structures such as working from home, leading to less direct supervision. Consequently, employers are looking for people who are self-motivated, self-directed, and who employ good time management skills.
Teamwork is one of the most commonly required skills in the work environment. The ability to work together is essential. Due to downsizing, there are fewer managers within companies. Since few individuals possess all the knowledge and skills needed, teamwork has become essential. Getting along and working together to achieve objectives and meet deliverables is critical to project completion. Managers are also looking to teams to provide a greater range of ideas and innovation. Teams can also motivate each other for the timely completion of tasks.
Conflict management enhances decision-making abilities and increases creativity which produces innovative solutions for ongoing problems. The ability to handle conflict productively helps solve problems resulting in demoralization, absenteeism, and turnover. Productive resolution of such problems leads to increased trust and increased employee involvement.
For those aspiring to management positions, leadership is key. Leaders need to promote the company's mission and vision among their subordinates. They need to influence employees to achieve goals by motivating them, resulting in a higher level of performance. This type of leadership is paramount in today's marketplace for company advancement, expansion, and survival.
Other important soft skills include verbal and written communication, persuasive skills, negotiation, and listening skills. Communication is vital to company performance. The ability of company personnel to communicate clearly, succinctly, and accurately will increase productivity. Good communication requires being observant of both verbal and nonverbal signals.
Persuasion and negotiation, two other soft skills, require good listening skills. In today's work environment, employees are no longer subject to a hierarchical structure, a structure of non-questioning of their manager's requests. This requires managers to be more persuasive. Negotiation is practiced by all of us on a day-to-day basis, and more so in business. Strong negotiation skills are essential internally (managers and employees) and externally (sales negotiations, contract negotiations, etc.).
We often forget the skill of listening, as most of us prefer to talk rather than listen. However, it is essential to understand what your company and customers want. This is not just "hearing" but actually practicing listening skills by asking questions, confirming content heard, and providing feedback. Listening requires effort; it requires concentration and attention to what is being said.
Will there be an enduring impact of the coronavirus pandemic on Systems Operations Managers?
Steven Bauer: The coronavirus has accelerated the transformation to a digital world, and this effect will continue after the pandemic is behind us. Graduates will need to be able to navigate a hybrid business environment, with in-person and virtual meetings, interactions and platforms. There will also be increased opportunities to be entrepreneurial and innovative in the digital area. In addition, graduates will have to become more skilled at navigating a global environment since greater digitization will draw countries closer to each other.
Carliss Miller Ph.D.
Assistant Professor of ManagementSam Houston State University
Department of Management & Marketing
What are the biggest trends we'll see in the Systems Operations Manager job market given the pandemic?
Carliss Miller Ph.D.: Flexible working arrangements were considered a perk or benefit, but given the pandemic more and more jobs will be designed with flexible work arrangements in mind. We will continue to see trends in the labor market with a push towards personal services (e.g. virtual assistants, professional organizers) and professional services. There will also continue to be a demand for knowledge work. More and more, employers are looking to hire applicants that can provide concrete evidence of being "Day 1" ready.
Employers will focus more on identifying prospects with certain "soft skills" which were a nice-to-have pre-pandemic, but are now critical for organizational survival. These skills include: critical thinking, agility, ability to adapt to change, resilience, virtual team effectiveness, crisis management, emotional intelligence, empathy, and inclusive leadership. Additionally, data analysis and interpretation is a highly sought after skill even for jobs that historically did not require analytical ability.
What certifications/licenses/courses can have the biggest impact for Systems Operations Managers?
Carliss Miller Ph.D.: Any certifications/licenses/courses that specifically relate to the job function, industry, desired skills of a job, or the individuals' desired career trajectory will have a major impact on attracting job prospects. For example, for someone seeking a sales position, courses that target professional selling, CRM, data management and analysis, sales forecasting, strategic management, business communications, social media marketing, leadership and project management would be beneficial.
Xu Zhang Ph.D.
ChairFarmingdale State College
Department of Economics
What skills stand out on Systems Operations Manager resumes?
Xu Zhang Ph.D.: I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.
What type of skills will young Systems Operations Managers need?
Prabal Kumar De Ph.D.: I think the necessary skills remain the same. One modification that would stay is greater virtual engagement. Therefore, newly essential skills such as acing a virtual interview, making a mark during a Zoom meeting, or managing or being a valuable part of a remote working group would be useful long after the immediate threats from the COVID-19 crisis be gone.
Will there be an enduring impact of the coronavirus pandemic on Systems Operations Managers?
Prabal Kumar De Ph.D.: I think there will be impacts in the short term. The most important one, obviously, is the short-term job market. Although the COVID-19 recession's effect has been less severe for college graduates so far, the new opportunities are limited and will remain so at least through 2021. For many students, learning has been affected due to remote instruction, mental stress, or the lack of peer support. Sometimes, such setback is reflected in grades, which is bad enough, but such effects may often impair career skills in the medium-term.
Nina Woodard
Senior Career Development SpecialistBelmont University
Office of Career & Professional Development
What are the biggest trends we'll see in the Systems Operations Manager job market given the pandemic?
Nina Woodard: The pandemic hasn't impacted all areas of the entertainment industry in the same way. Anything related to live events and touring has been placed on an extended pause, which has been very difficult for graduates hoping to work in those fields. On an encouraging note, consumers will always find a way back to live experiences, so that segment of the industry will absolutely recover; the timing is just still a bit unknown. Other areas such as record or publishing companies have held steady. And, digital marketing and content creation companies are as busy, if not busier, than they've ever been as artists seek alternative ways to stay connected to their fans. Technology has intersected with entertainment in exciting, creative ways that will continue even as some of the more traditional avenues become available again. For many companies, ideas that started as pivots are now vibrant components of their long-term strategies.
The way we work may have also permanently changed. Companies have realized that remote working is a truly viable option for most businesses. While maintaining company culture, and the social nature of an entertainment-based organization, may still require some level of in-person interaction, it seems likely that many organizations may continue with remote/hybrid office models.
What Systems Operations Manager skills would you recommend for someone trying to advance their career?
Nina Woodard: For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.
Craig Nathanson Ph.D.
Adjunct LecturerSonoma State University
School of Business & Economics
What experience really stands out on Systems Operations Manager resumes?
Craig Nathanson Ph.D.: Most important on resumes to only show accomplishments you are proud of and reflect measurable success and completion of past work. These accomplishments should be a snapshot of what we have done and can do in the future. The most important two lines of a resume are in the objectives, to list what the person is seeking. These two lines give the reader a quick view of what the person wants.
Now is a great time to start the new year to build a portable work portfolio to represent an alignment of what a person is excited about and enjoys in their work.
What type of skills will young Systems Operations Managers need?
Craig Nathanson Ph.D.: I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.
Peter Dobbins Ph.D.
LecturerUniversity of Florida
Computer & Information Science & Engineering Department
What are the biggest trends we'll see in the Systems Operations Manager job market given the pandemic?
Peter Dobbins Ph.D.: I have heard points toward the "working remotely" model. As Computer Scientists, this is something we have known and in certain cases actually have been doing for a number of years. Industry shifts adapting to COVID have brought the fields surrounding CS into the remote work model... and are finding it works! As one of the first fields to embrace the model (a simple transition given how natural the fit), CS majors will only continue to find remote work opportunities.
What skills stand out on Systems Operations Manager resumes?
Bipin Prabhakar: Skills by themselves on resumes do not provide enough information for the reviewer to assess a candidate. The resume has to showcase the actual capabilities rather than just listing skills. What can you actually do with the listed skill? With that said, deep skills in software development, data science and AI or the broad set of skills required to enable digital transformation will be in demand. Digital transformation requires skills in business analysis, business process and process design, technologies such as next generation ERP systems, AI and ML, cloud architectures and platforms and business analytics.
Are there any particularly good places in the United States for Systems Operations Managers to find work opportunities?
Bipin Prabhakar: There are three major sectors that hire technology graduates - the tech companies that tend to be in tech hubs and major cities, major corporations that are all over the country and consulting organizations that tend to have offices in the bigger cities with access to local clients or well-connected airports. Major employers tend to recruit nationally from the top programs across the country. The best time to find work is before graduation and the best place to find work is the campus recruitment process.
What skills stand out on Systems Operations Manager resumes?
Dale Musser Ph.D.: -Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What are the biggest trends we'll see in the Systems Operations Manager job market given the pandemic?
Matthew Liotine Ph.D.: Currently, much of the hiring is skewed toward online fulfillment roles, which is of no surprise given the pandemic. This includes roles in procurement, which is undergoing a transformation due to COVID. This also means working within the physical environments and operations required to support this activity. Several of our students received offers from Amazon as a result of their hiring push.
What Systems Operations Manager skills would you recommend for someone trying to advance their career?
Matthew Liotine Ph.D.: If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.
Are there any particularly good places in the United States for Systems Operations Managers to find work opportunities?
Adriane Bradberry: Technology increasingly permeates every aspect of society and provides the foundation for most modern innovation. Young graduates with computing skills will be able to apply to some of the most fastest-growing and highest-paying jobs over the next decade-jobs that are available in nearly every industry, including art, finance, healthcare, and entertainment. Students can establish and develop necessary skills by exploring computing programming apps, taking Computer Science or IT courses (online or at a local community college, if these classes are not offered at school), taking math classes, and joining after-school computing clubs. Graduates who develop these skills will contribute to meaningful work-developing innovative solutions that save lives, solve health problems, improve the environment, and keep us connected.
How do you envision technology impacting Systems Operations Managers in the next 5 years?
Peter Dordal Ph.D.: I think the biggest driver for change will be the continued explosive increase in the amount of data available. Ten years ago, it was enough to know customers' names, addresses, and past orders. Now there is a huge stream of information about what customers are looking at, what they are clicking on, what they're doing with your product, and what your customers' customers are doing. Analysis of this kind of information is becoming mainstream.
What type of skills will young Systems Operations Managers need?
Peter Dordal Ph.D.: I'm leaving off software developers, and answering about our Information Technology graduates.
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.