What does a systems service engineer do?
System service engineers execute large customer site to site moves of all hardware that includes procedure development. They perform hardware configuration management tasks, migrate physical servers to the VMWare environment, and perform DNS testing. The engineers provide configuration and support for the filing, installation, and printing of server peripheral backup devices and associate backup software. Also, they maintain coefficient databases and solar weather as well as update satellite vehicle maneuver databases. These engineers should have mathematics, analytical, and mechanical skills.
Systems service engineer responsibilities
Here are examples of responsibilities from real systems service engineer resumes:
- Manage system back-up, data storage, and OS images for all hardware.
- Develop and maintain server backup system, manage 3Par SAN partitioning, and configuration and content management.
- Manage development, manufacturing, test and delivery of custom broadband RF electronic test systems for military and aerospace customers.
- Deploy and configure virtual servers using VMware.
- Perform DNS testing and good knowledge on testing.
- Provide Linux server maintenance and build and support monitoring tool.
- Create Powershell scripts used for reporting, restarting service and email tests.
- Used Java 2 and XML to create prototypes of next generation web-enable products.
- Perform cross-platform integration, low-level OS troubleshooting, and code reviews for development groups.
- Design and implement DNS and DHCP servers and clients in TCP / IP environment.
- Team lead and mentor for San Jose HQ (STAC) managers, engineers and technicians.
- Recruit to design, deploy, troubleshoot, and maintain customer solutions for new world telephony environments.
- Add server into monitoring and management platforms Remediates server issues relate to Solaris zones, LDOMS, and Linux hosts.
- Migrate physical servers to VMWare environment.
- Interpret electrical schematics to troubleshoot electrical issues.
Systems service engineer skills and personality traits
We calculated that 11% of Systems Service Engineers are proficient in Cloud, Infrastructure, and Linux. They’re also known for soft skills such as Multitasking skills, Analytical skills, and Communication skills.
We break down the percentage of Systems Service Engineers that have these skills listed on their resume here:
- Cloud, 11%
Worked with Engineering and solution delivery team to design a POC (Proof of concept) on new Cloud computing features.
- Infrastructure, 7%
Work with the Platform, Network, Storage and other Infrastructure teams for clear, timely and accurate data.
- Linux, 5%
Interacted with Linux Performance management & Process Management.
- Java, 5%
Used Java 2 and XML to create prototypes of next generation web-enabled products.
- Technical Support, 4%
Implemented on-site operational and technical support following initial development of new products for Tier 1 service provider.
- OS, 4%
Performed cross-platform integration, low-level OS troubleshooting, and code reviews for development groups.
"cloud," "infrastructure," and "linux" are among the most common skills that systems service engineers use at work. You can find even more systems service engineer responsibilities below, including:
Multitasking skills. One of the key soft skills for a systems service engineer to have is multitasking skills. You can see how this relates to what systems service engineers do because "administrators may have to work on many problems and tasks at the same time." Additionally, a systems service engineer resume shows how systems service engineers use multitasking skills: "refined skills in multitasking and customer service. "
Analytical skills. Many systems service engineer duties rely on analytical skills. "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change.," so a systems service engineer will need this skill often in their role. This resume example is just one of many ways systems service engineer responsibilities rely on analytical skills: "reduce space requirements by setting up terminal servers to connect administrators remotely to multiple systems within the data center. "
Communication skills. systems service engineers are also known for communication skills, which are critical to their duties. You can see how this skill relates to systems service engineer responsibilities, because "administrators must describe problems and their solutions to non-it workers." A systems service engineer resume example shows how communication skills is used in the workplace: "conduct research for improvement of dod telecommunications systems, programs, and projects. "
Problem-solving skills. systems service engineer responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "administrators must quickly resolve problems that arise with computer networks." This resume example shows what systems service engineers do with problem-solving skills on a typical day: "interact with and provide customer support to find the fastest solution to emergency failures or routine questions on operations. "
The three companies that hire the most systems service engineers are:
- Amazon18 systems service engineers jobs
- HP5 systems service engineers jobs
- Raytheon Technologies5 systems service engineers jobs
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Systems service engineer vs. Systems analyst
A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.
These skill sets are where the common ground ends though. The responsibilities of a systems service engineer are more likely to require skills like "cloud," "infrastructure," "tcp ip," and "virtualization." On the other hand, a job as a systems analyst requires skills like "customer service," "project management," "c++," and "c #." As you can see, what employees do in each career varies considerably.
Systems analysts really shine in the finance industry with an average salary of $86,904. Comparatively, systems service engineers tend to make the most money in the utilities industry with an average salary of $99,980.On average, systems analysts reach similar levels of education than systems service engineers. Systems analysts are 2.6% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Systems service engineer vs. Systems administrator
Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that systems service engineer responsibilities requires skills like "cloud," "infrastructure," "vmware," and "configuration management." But a systems administrator might use other skills in their typical duties, such as, "database," "dhcp," "disaster recovery," and "user accounts."
Systems administrators earn a lower average salary than systems service engineers. But systems administrators earn the highest pay in the technology industry, with an average salary of $86,962. Additionally, systems service engineers earn the highest salaries in the utilities with average pay of $99,980 annually.systems administrators earn similar levels of education than systems service engineers in general. They're 2.4% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.Systems service engineer vs. Engineer
Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects. They should also be well-versed in different construction or industrial materials, and they ensure that appropriate materials are used for the project. They also ensure that the projects meet the requirements of the groups that hired them. They create spaces that would both address the needs of the end-users and the industry standards. They also ensure that the projects they make would stand the test of time.
The required skills of the two careers differ considerably. For example, systems service engineers are more likely to have skills like "infrastructure," "ftp," "configuration management," and "itil." But a engineer is more likely to have skills like "python," "c++," "c #," and "aws."
Engineers make a very good living in the automotive industry with an average annual salary of $97,672. On the other hand, systems service engineers are paid the highest salary in the utilities industry, with average annual pay of $99,980.Most engineers achieve a similar degree level compared to systems service engineers. For example, they're 1.6% more likely to graduate with a Master's Degree, and 0.7% more likely to earn a Doctoral Degree.Systems service engineer vs. Solutions engineer
A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.
Even though a few skill sets overlap between systems service engineers and solutions engineers, there are some differences that are important to note. For one, a systems service engineer might have more use for skills like "ftp," "configuration management," "itil," and "problem resolution." Meanwhile, some responsibilities of solutions engineers require skills like "architecture," "sales process," "c #," and "python. "
In general, solutions engineers earn the most working in the start-up industry, with an average salary of $118,808. The highest-paying industry for a systems service engineer is the utilities industry.solutions engineers reach similar levels of education compared to systems service engineers, in general. The difference is that they're 2.2% more likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Types of systems service engineer
Updated January 8, 2025











