Encova Insurance will have a need for an Intern, IT Security Operations. This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. You will have the option to work remotely but must reside within a two-hour driving distance to our office in Columbus, Ohio or Charleston, West Virginia for occasional in person work. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
Pay=$22.00 per hour
Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities!
Are you a Referral?
If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.
Unique residence requirements are listed in each job posting, please review closely for details.
Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.
JOB OBJECTIVE:
The Security Operations Intern will assist higher level specialists in cybersecurity measures.
ESSENTIAL FUNCTIONS:
Provide timely detection, identification, and alerting of possible attacks/intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from benign activities.
Perform security incident triage, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation.
Work on various Information Security projects and initiatives.
Perform user account clean-up.
Perform Security platform clean-up, including intrusion detection tuning, asset list validation, etc..
Build reports, dashboards, alerts, and automation in SIEM tools.
OTHER FUNCTIONS:
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Must have completed at least 60 credit hours with an accredited college or university.
This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need.
Must be actively enrolled and pursuing a degree in Computer Science, Management Information Systems, Programming or related field.
Demonstrates analytical, problem solving and conceptual skills to identify and deliver high performing solutions.
Demonstrates verbal and written communication skills, with an ability to express technical concepts in understandable business terms.
Exposure to computer networking concepts including route/switch/firewall.
Exposure in researching information security solutions and best practices.
Technical proficiency in both Windows and Linux operating systems.
Being open to new ideas and sharing opinions.
This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.
Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.
What you can expect from us
An internship at Encova is a great way to jump-start your career. Our award-winning, structured summer intern program offers:
Competitive compensation
An introduction to the insurance industry through authentic work experiences
Networking opportunities with industry professionals
Flexible start and end dates
Community involvement and volunteer opportunities
Through our collaborative team structure, we find professional and personal growth. We never stop learning and always seek to improve ourselves. Our commitment to growth makes us a winning organization and an ideal place for interns.
Encova Insurance is an EOE/E-Verify employer.
#LI-Remote#LI-LP1
$22 hourly 3d ago
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IT Support Technician
Aldi 4.3
Dublin, OH
Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career.
Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive!
Position Type: Full-Time
Starting Wage: $24.50 per hour
Wage Increases: Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00
Work Location: Dublin, OH
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution.
* Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required.
* Notifies their direct leader of recurring issues providing suggested process improvements.
* Escalates to the appropriate level of support and/or management when necessary.
* Suggests process improvements to their leader in areas that could positively impact the business and the level of support.
* Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
* Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
* Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
* Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Gives attention to detail and follows instruction.
* Excellent verbal and written communication skills.
* Ability to prioritize and work under strict deadlines.
* Ability to work both independently and within a team environment.
* Ability to stay organized and multi-task efficiently.
* Ability to interpret and apply company policies and procedures.
* Knowledge of business system and processing requirements.
* Proficient with office productivity software.
* Develops and maintains positive relationships with internal and external parties.
* Prepares written materials to meet purpose and audience.
Education and Experience:
* High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required.
Physical Requirements:
* Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
* Regularly required to sit, reach, grasp, stand and move from one area to another.
* Constantly and repeatedly use keyboard/mouse.
* Occasionally required to push, pull, bend, lift and move up to 50 lbs.
* Occasionally required to handle small computer components to perform tasks.
* Regularly required to read and identify small status listings, markings and components.
Travel:
* Minimal travel required as needed for job related duties such as training, project work and administrative tasks.
$24.5-26.3 hourly 36d ago
System Specialist New Albany
DSV Road Transport 4.5
New Albany, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - New Albany, 1101 Beech Rd
Division: Solutions
Job Posting Title: SystemSpecialist New Albany
Time Type: Full Time
WMS Subject Matter Expert (SME) is the primary source of knowledge in all areas of WMS configuration, operation and support and is responsible for providing on-site level 1 support.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Configuring WMS system to meet business processes.
* Serve as the single point of contact and liaison between customer, operations and Contract Logistics IT.
* Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT Support when necessary.
* Clearly document details of WMS issues including steps to recreate the issue when escalation is required
* Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems.
* Assist training new hires on WMS
* Participate in cross-functional improvement projects
* Clearly document and communicate system change requests.
* Ensure adherence to WMS best practices per defined standard operating procedures and work instructions.
* Pursue continuous personal and organizational improvements
* Maintain a high level of quality in work performed.
* Maintains a clean and safe work environment
* Follows all SOP and safety guidelines.
* Demonstrate knowledge and understanding of business operations
* Possess excellent inter-personal and communication skills.
* Performs all other duties deemed necessary to support the WMS system and operation.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$77k-118k yearly est. 57d ago
Packaging Technical Specialist
Inteldot
New Albany, OH
Inteldot has over 14 years in the life sciences industry with allocations across Puerto Rico, the United States, Europe, and Japan. This is a great opportunity for one of our leading clients in the USA.
Employment Type: Contract / Full-Time
Shift: Administrative (8:00AM - 5:00PM) unless the project demands.
Job Description
We are looking for a highly skilled Technical Packaging Specialist to play a pivotal role in ensuring the efficient, safe, and compliant packaging of biotechnology and pharmaceutical products at New Albany, Ohio. In this position, you will provide technical expertise and support to optimize packaging processes, equipment, and systems, ensuring alignment with regulatory standards and operational objectives. As part of a cross-functional team, you will collaborate closely with engineering, quality assurance, and production to uphold product quality and continuously improve packaging operations.
Functions
Responsible for executing packaging design, validation, and implementation activities in alignment with client engineering standards, project scope, and regulatory requirements.
Hands-on technical expertise in packaging systems ensuring that all packaging-related deliverables meet quality, safety, and compliance expectations throughout the project lifecycle.
Coordination experience, and the ability to interface effectively with engineering, quality, and operations teams.
Requirements
Bachelor's degree in engineering, Computer Science, Life Sciences, or related field
Experience: 5+ years of experience in packaging design, validation, or equipment integration, preferably within pharmaceutical, biotechnology, or life sciences industries.
Proven experience with packaging systems, machinery, and process optimization in a manufacturing setting.
Familiarity with cGMP, validation protocols (DQ, IQ, OQ, PQ), and FDA regulations.
Experience with AutoCAD, SolidWorks, or equivalent CAD software, Office 365
Proficiency in e-Builder, MS Project, or other project management tools preferred.
Strong project management and communication skills
Bilingual (English/Spanish)
Important Note
This is an onsite role based in Ohio.
No travel, relocation, visa sponsorship, or work permit support will be provided by the client.
$75k-115k yearly est. Auto-Apply 40d ago
IT Support Specialist
Immuta 3.9
Columbus, OH
Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request-eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly.
Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide and operates as a hybrid workplace globally.
* Technology partners include Snowflake, Databricks, AWS, Azure, Google Cloud, and Starburst. Immuta was recognized as the Snowflake Data Security Partner of the Year in June 2023.
* Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and BuiltIn as one of the best workplaces, and by Fast Company as one of the top 50 most innovative companies.
* $267 million in total funding. Lead investors include NightDragon, Snowflake, and Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.
* A hybrid workplace with offices in Boston, MA; Columbus, Ohio; College Park, Maryland.
ABOUT OUR TEAM
The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it's accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We're building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning.
YOUR ROLE
As an IT Support Specialist, you'll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You'll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can't, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate.
This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week. (exact in-office days determined with your manager based on team needs and coverage.)
HOW YOU'LL MAKE AN IMPACT
* Deliver standout user support: Provide responsive, friendly, high-quality help that keeps end users moving and builds trust in IT as a partner.
* Improve reliability through smart triage: Diagnose issues, gather context, and escalate efficiently, reducing downtime and accelerating resolution.
* Scale IT operations with better workflows: Execute and enhance onboarding, offboarding, and role-change processes to create a smooth employee experience.
* Strengthen our IT knowledge base: Document fixes and patterns as you learn, making solutions easier to repeat and issues easier to prevent.
* Level up our service management practice: Contribute to the ITSM environment by helping manage incidents, service requests, changes, and assets with consistency.
WHAT YOU'LL OWN
* Provide day-to-day support for end users across SaaS applications, MacOS, software, and hardware.
* Troubleshoot, triage, and escalate complex issues to Systems Administrators and Engineers, capturing details and partnering on resolution.
* Procure, ship, configure, and manage our fleet of Macs, iPads, Zoom Rooms, and other IT equipment.
* Execute onboarding, offboarding, and access changes, ensuring users have what they need when they need it.
* Maintain accurate documentation and contribute to the team's knowledge base and standard operating procedures.
* Participate in core IT service management workflows, supporting incidents, service requests, changes, and asset tracking.
WHAT WILL MAKE YOU STAND OUT
* Previous IT support experience preferred, OR relevant coursework, certifications, internships, or demonstrated passion for technology through personal projects, volunteering, or self-study.
* Proficiency supporting MacOS environments managed by Jamf or another endpoint management solution.
* Experience working with a variety of SaaS applications, such as Google Workspace, Okta, and Zoom.
* Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
* Ownership mindset with strong follow-through and comfort taking deliverables from start to finish.
* Customer service instincts and an outward, user-first approach.
* Positive attitude, eagerness to learn, and a collaborative style that thrives in a team environment.
$45,000 - $75,000 a year
To provide greater transparency to candidates, we share base pay ranges for all U.S.-based job postings. Our salary ranges are based on function, level, and geographic location, and are benchmarked for our company size and industry.
The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including but not limited to, geographic location, internal equity, experience level, skill set, and training. The range shown above reflects the good-faith hiring range for this role at the time of posting, consistent with applicable state and local pay-transparency laws. Pay ranges may be adjusted in the future to reflect market changes.
This role may also be eligible for additional compensation, such as commission, variable pay, or equity, and comprehensive benefits, including medical, dental, vision, a 401(k) plan, and other applicable company programs.
Benefits
At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:
* 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)
* Stock Options
* Paid parental leave (Both Maternity and Paternity)
* Unlimited Paid time off (U.S. based positions)
* Learning and Development Resources
Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$45k-75k yearly 13d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Columbus, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-62k yearly est. Auto-Apply 60d+ ago
Travel Systems Specialist
AAA Mid-Atlantic
Worthington, OH
AAA Club Alliance is hiring a Travel SystemsSpecialist to join our growing Travel Support team! This SystemSpecialist will be responsible for the testing, enhancement, and operational performance of the Club's Travel booking systems. They will operate as point person for all system operational performance issues.
PRIMARY RESPONSIBILITIES
Testing
* Support all testing for travel system initiatives.
* Writes and executes comprehensive functional test plans.
* Performs UAT and Checkout testing prior to travel system production releases.
Monitoring and Enhancements
* In partnership with leadership team, makes recommendations to further improve efficiency of the travel system.
* Responsible for monitoring system availability and performance, troubleshooting incidents and problems related to system performance and user issues.
* May make configuration changes to systems related to user role changes, business requirements or workflow changes, and system performance needs.
* Submits IT Incident Requests and Service Requests to Software Company as needed.
* Participates in software development meetings to propose system changes and ensure workflow alignment for both consumer and travel agent bookings.
Support
* Acts as a subject matter expert to assist Travel Support Specialists as needed for system issues and triage those items to determine scope of the issue, and the volume of users impacted.
* Responsible for overall logging and follow up of all club support tickets with third party software teams.
* In partnership with leadership team, recommends training needs and curriculum plan to support new system enhancements.
* Communicates with outside vendors and AAA National on travel system and travel business related items as assigned.
MINIMUM REQUIREMENTS
* Associate's Degree, or equivalent combination of education, technical training, and experience
* 3+ years of experience working in the travel industry, including work with a central reservation and ticketing system.
* Certified Travel Associate (CTA) designation required within 2 years of starting position.
KNOWLEDGE, SKILLS, AND ABILITIES
* Ability to interact with individuals at multi-levels and utilize analytical and problem solving skills.
* Working knowledge of travel industry payment processes and regulations such as ARC, IATAN, DOT, etc.
* Demonstrated ability to monitor user environments and prioritize requests for assistance.
* Excellent customer service skills.
* Good written and verbal communication skills.
* Good analytical skills and the ability to work well with a team.
* Working knowledge of Microsoft Office applications.
* Proficiency in travel systems, including but not limited to Travel Syndication Technology (TST), GDS (such as Travelport, Smartpoint), CRM, POS, and Globalware (back-office product) or ability to quickly learn and embrace new technologies.
To the qualified candidate, we offer:
Work-Life Balance
* Hybrid Work: This role has a hybrid schedule, with Tuesday through Thursday being in office days. This position can be located in our Wilmington, DE, Worthington, OH, or Cincinnati, OH offices.
* Paid Holidays: Celebrate eight paid holidays throughout the year.
* Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.
* Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.
Rewards and Benefits
* Compensation: The starting annual base compensation for this position is $25.00 to $27.00 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
* AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.
* Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.
* Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
* 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.
Full time Associates are offered a comprehensive benefits package that includes:
* Medical, Dental, and Vision plan options
* Up to 2 weeks Paid parental leave
* 401k plan with company match up to 7%
* 2+ weeks of PTO within your first year
* Paid company holidays
* Company provided volunteer opportunities + 1 volunteer day per year
* Free AAA Membership
* Continual learning reimbursement up to $5,250 per year
* And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Customer Service
$25-27 hourly Auto-Apply 29d ago
Desktop Support Engineer
Germainmotor 4.1
Columbus, OH
Germain Motor Company
Desktop Support Engineer
Columbus, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Desktop Support Engineer, you will provide hands-on technical support for our Columbus-area dealerships and assists other rooftops via remote ticket support when local demand allows. This role focuses on resolving day-to-day user issues, provisioning devices and accounts for new hires, and keeping dealership operations running smoothly.
Responsibilities:
Provide on-site support for Sales, Service, Parts, F&I, Accounting, and administrative teams.
Troubleshoot Windows 10/11, printers/scanners, browsers, Microsoft 365 apps (Outlook, Teams, OneDrive), and dealership applications.
Resolve and document help desk tickets; prioritize based on operational impact (e.g., service drive down, F&I outage, access issues).
Provision and set up laptops/desktops for new hires and replacements (imaging/Autopilot/Intune enrollment, standard apps, updates).
Deliver a white-glove onboarding experience: device ready, access working, core apps configured before day one.
Support identity/access issues (password resets, MFA enrollment, conditional access prompts) following established processes.
Perform basic connectivity troubleshooting (wired/wireless) and escalate network changes as needed (office moves, device swaps, new drops/ports, Wi-Fi coverage issues), then confirm completion with end users.
Create/update simple documentation and known fixes to reduce repeat issues and improve consistency.
Requirements:
2+ years of desktop support / help desk experience (or equivalent).
Strong Windows troubleshooting skills (hardware, drivers, profiles, performance, printing).
Experience supporting Microsoft 365 and common endpoint/access workflows (passwords, MFA).
Working knowledge of basic networking concepts (DHCP/DNS, Wi-Fi troubleshooting) and printer networking.
Clear communicator with strong customer service instincts; able to support non-technical users in a high-up time environment.
Full-time, on-site in Columbus dealerships. Monthly travel to Louisville or Ann Arbor.
Ability to lift and move IT equipment up to ~50 lbs (PCs, monitors, printers).
Occasional early/late coverage during outages or critical operational needs.
Preferred:
Experience with Intune/Autopilot and Entra ID (Azure AD) concepts.
Familiarity with Conditional Access and endpoint protection tooling (e.g., Defender).
Basic PowerShell for repeatable troubleshooting tasks.
Dealership, retail, or other operationally critical IT experience.
Experience supporting automotive dealership platforms, including DMS and CRM systems (e.g., CDK, Reynolds & Reynolds, Tekion), and coordinating access/troubleshooting with vendor support as needed.
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$36k-52k yearly est. Auto-Apply 20d ago
Help Desk Analyst 2/HDA2 (39574)
Idealforce
Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus.
Job Description
Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus.
-Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
-Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
-Installs and configures new computers and software, including peripheral hardware;
-Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
-Diagnoses, troubleshoots, and repairs software and hardware problems;
-Closes trouble tickets upon completion of services or resolution of problem;
-Performs backup activities and restoration of files on internal servers;
-Participates in testing and implementation of new systems and procedures;
-Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems;
-Requisitions supplies and materials as required;
-May provide support for the technology service desk on an as needed basis.
Qualifications
Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications.
Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree.
Possession of a valid motor vehicle operator's license.
Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences.
Interview Process: Face to face.
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$31k-46k yearly est. 60d+ ago
Senior Informaticist
Centerwell
Columbus, OH
**Become a part of our caring community and help us put health first** The Senior Informaticist coordinates with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. The Senior Informaticist work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Informaticist leverages its advanced knowledge of data, modeling, optimization, and tools. Applies disciplined analytics to predict behavior and optimize programs and products to maximize revenue growth. Utilizes advanced or predictive modeling to develop, test and validate cases that improve the outcomes and quality of the programs we offer. Contributes to more innovative approaches to financial models as it builds knowledge of the business context in which it operates. Understands and analyzes complex data, articulates to various units within the company at the appropriate level, impacts the business from mathematical concepts which have a potentially sizeable dollar impact on the business. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree and 5 or more years of data analytics experience OR Master's degree and 3 years of experience
+ Experience with data mining, predictive modeling techniques and using data to drive business outcomes and decisions
+ Excellent verbal and written communication
+ Able to articulate and present findings and insights to senior leadership
+ Strong attention to detail
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Advanced Degree
+ Six Sigma certification
+ Expertise in data mining, forecasting, simulation, and/or predictive modeling
+ Preferred technologies such as SAS, SQL, Python, QlikView, Tableau, Hadoop or similar tools
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$97,900 - $133,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-22-2026
**About us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$97.9k-133.5k yearly 16d ago
Technology Support III - SAP BW
Jpmorgan Chase & Co 4.8
Columbus, OH
JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job Responsibilities
* Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm.
* Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
* Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications.
* Monitor production environments for anomalies and address issues utilizing standard observability tools.
* Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs.
* Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning.
* Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments.
* Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure.
* Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements.
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution.
* 3+ years of experience troubleshooting, resolving, and maintaining information technology services.
* 3+ years of UNIX and Control-M experience.
* Strong hands-on experience with SAP ABAP programming and HANA SQL scripts.
* Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications.
* Must be strong in BW, BO, and have BPC experience.
* Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud.
* Experience with observability and monitoring tools and techniques.
* Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework.
Preferred Qualifications, Capabilities, and Skills
* Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations.
* Demonstrated success in a fast-paced, dynamic production support environment.
* Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing.
* Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis.
* Financial Services industry experience preferred.
* Experience in SAP ERP, SAP CO, and SAP FI preferred.
* Working understanding of public cloud environments.
$95k-130k yearly Auto-Apply 16d ago
Planning Data Specialist III (Central)
Dodge Construction Network
Columbus, OH
Dodge Construction Network (Dodge) is looking for a Planning Data Specialist III (Central). This position oversees an assigned territory with responsibilities of building and maintaining relationships with key industry professionals including Owners, Architects, GCs and CMs, and conducting research in their assigned territory to successfully secure project data.
This is a full-time position and reports directly to the Manager, Planning Team.
**Preferred Location and Expected Work Hours**
+ This is a remote, home-office role and candidates must be located in our Central Region that includes the following states: AL, AR, FL, IL, IN, KY, LA, MI, MS, OH, TN, TX, or WI. There is preference to hire in the Columbus, OH area.
+ Ability to work Monday-Friday 8:00-5:00 Central time zone
**Travel Requirements**
Expected travel is 5% for this role.
**Essential Functions**
+ Build and maintain relationships with industry contacts by understanding construction project data sources and the assigned territory
+ Conduct targeted outreach (phone, email) to introduce Dodge, explain our value, and secure ongoing data sharing
+ Research, collect, and verify commercial construction project information using phone calls, emails, and digital tools
+ Enter and update project data in any construction stage accurately and on time within the Dodge platform
+ Maximize project coverage by identifying and capturing information on as many active projects as possible within assigned regions
+ Complete required documentation to support data collection and verification
+ Own data quality and performance metrics, ensuring work is accurate, complete, and delivered on schedule
+ Manage the assigned territory efficiently and provide coverage for open or backlogged regions when needed
+ Respond to customer questions via Teams meetings or emails about projects in the region and engage directly with customers to resolve issues
**Education Requirement**
High School Diploma or GED.
**Required Experience, Knowledge and Skills**
+ 3+ years of experience in the construction industry; equivalent customer care experience may substitute
+ Demonstrated success translating customer needs into clear problem diagnoses and practical, customer-focused solutions through active listening and effective questioning
+ Experience making outbound calls using effective communication
+ Online research experience
+ Exceptional attention to detail
+ Excellent written and verbal communication
+ Excellent reading comprehension
+ Excellent internet research skills
+ Able to work effectively in an independent, remote environment
+ Comfortable working in a fast-paced role/production driven environment
**About Dodge Construction Network**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**Salary Disclosure**
Salary range: $44,000-$54,500
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.**
**A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.**
**Reasonable Accommodation**
**Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email** ******************************* **.**
**Equal Employment Opportunity Statement**
**Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.**
\#LI-Remote
\#LI-CS1
\#DE-Content-Central
\#DE-2026-10
$44k-54.5k yearly 17d ago
IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)
Department of Defense
Columbus, OH
Apply IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ACCOUNTING SERVICES, ENTERPRISE SYSTEMS, EBIZ TECHNICAL SUPPORT BR, ZTCFB Apply Print Share * * * * Save * This job is open to
* Requirements
* How you will be evaluated
* Required documents
* How to apply
Summary
This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
Summary
This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.
Overview
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Accepting applications
Open & closing dates
01/13/2026 to 01/27/2026
Salary $92,475 to - $120,222 per year
View salaries at: *****************************************************************************************
Pay scale & grade GS 12
Locations
1 vacancy in the following locations:
Indianapolis, IN
Cleveland, OHColumbus, OH
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* National security
Financial disclosure No Bargaining unit status Yes
Announcement number DFAS-ML-12860128-26 Control number 854125100
This job is open to
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Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Clarification from the agency
This announcement is open to current, permanent DoD Federal Civilian Employees in the competitive service, DoD VRA employees, eligible Priority Placement Program DoD Military Spouse Preference applicants, and eligible PPP applicants, Military Spouses, Veterans Employment Opportunities Act (VEOA) and eligible Interagency Career Transition Assistance Plan applicants (ICTAP).
Duties
Help
* Analyzes functional and technical requirements of proposed or existing IT systems to determine avenues of development or modification necessary to meet mission objectives.
* Participates in system requirement reviews and coordinates with customer/functional representatives and other technical personnel to clarify requirements.
* Reviews system change/programming specifications, and specifies programming instruction, inputs and outputs, structures, and other analytical products to document the functional and technical requirements.
* Prepares and executes tests for system or subsystem software validation.
* Analyzes causes of failures of identify and implement preventative measures.
* Leads a team of testers to execute system test plans verifying system changes are accurate and functional.
Requirements
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Conditions of employment
* Must be a U.S Citizen or National
* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
* Registered for Selective Service (males born after 12-31-1959)
* Suitable for Federal employment
* Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
* Time in Grade Requirement - see the Qualifications field below for more details.
* New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.
* Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
Qualifications
Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required.
Specialized experience is defined as: providing technical information technology (IT) expertise for cybersecurity audits, and/or for financial system audits, on automated information systems; assisting with identifying, implementing, testing and remediating technical IT security requirements for assigned technologies and environments; participating in system requirement reviews and testing.
Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service.
The effective date of your SF-50 must reflect that you will meet the 52-week time in grade requirement within 30 days of the announcement closing.
You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
We may use this announcement to fill additional vacancies within 120 days of the closing date.
Education
Education is not substitutable for specialized experience at this grade level.
Additional information
* Moving expenses will be paid.
* The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
* For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements.
* Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
* As a condition of employment, you may be required to serve a 1 year during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.
* This position is exempt from the Fair Labor Standards Act.
* Travel requirement is occasional.
* This position is covered by a bargaining unit.
* PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
* Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
* Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here.
* The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
* Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Accountability
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
The USA HIRE Assessment includes a cut score based on the minimum level and required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not considered for the position if you score below the cut score or fail to complete the assessment.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 01/27/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
The following link will help you determine if you meet the eligibility to apply for this position:
***************************************************************************************
PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* Click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation.
* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
* If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
* Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
* Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
* Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
* Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at ****************************************
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: ******************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact information
HR Customer Care Center
Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE
4800 Mark Center Drive
Alexandria, VA 22350
US
Next steps
The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
You must provide a complete Application Package which includes:
1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.
2. Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement.
3. Other Supporting Documents.
4. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement.
1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume.
2. SF-50: Current and former federal employees, including current and former DFAS employees, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification.
3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities.
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. **************************************************************
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available.
9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit.
10. You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) 01/27/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$92.5k-120.2k yearly 9d ago
Retail Computer Technician
Opportunities To
Columbus, OH
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status.
Click here to view our job video
MAJOR RESPONSIBILITIES
Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
Assemble custom computers sold by our expert build-your-own (BYO) sales team
Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
EDUCATION & EXPERIENCE:
High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Flexible Schedules & Excellent Pay
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with company match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
$18-35 hourly 2d ago
Information Technologist 1
Dasstateoh
Columbus, OH
Information Technologist 1 (260000EV) Organization: Budget and ManagementAgency Contact Name and Information: Derek C TalibUnposting Date: Jan 21, 2026, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $25.77-$33.52Schedule: Full-time Work Hours: 7:30 A.M to 4:00 P.MClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Customer ServiceProfessional Skills: Consultation, Critical Thinking, Interpreting DataPrimary Technology: Network Hardware Agency Overview:What we do: The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources!Job DescriptionWhat you'll do: OBM wants you to join our team as an Information Technologist 1. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 1, you'll also perform these key tasks:Provide Tier 1 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids.As your knowledge base grows you will move into more Tier 2 customer support as well If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future![placeholder]Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications6 mos. combined work experience in any combination of the following: computers &/or electronics and/or in telecommunications performing routine analysis, programming, installation, maintenance and/or systems support, solving problems with pre-determined methods on basic hardware or software including experience providing customer support. -Or 2 courses in computer science or information systems. -Or equivalent of minimum class qualifications for employment noted above. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
$25.8-33.5 hourly Auto-Apply 1d ago
IT Internship
OTC Industrial Technologies 4.5
Columbus, OH
Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of information technology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure.
Here are some examples of the areas you may be working in:
* System Development:
* Assist in the design, development, and testing of software applications.
* Collaborate with developers and stakeholders to gather requirements and improve system performance.
* Help maintain and update internal applications and databases.
* IT Support
* Provide support to end users with troubleshooting, research, or assisting customers with software and hardware.
* Identify, diagnose, and effectively resolve issues both locally and remotely
* Upgrade and decommission end user hardware that has reached end of useful life per company standards.
* Network Support:
* Provide support in maintaining the company's network infrastructure.
* Monitor network performance and troubleshoot connectivity issues.
* Assist with network configuration, including routers, switches, and firewalls.
* Document network configurations and create user guides for network access.
Requirements:
* Currently pursuing a degree in Information Technology, Computer Science, or a related field.
* Basic understanding of system development, including software lifecycle and coding practices.
* Knowledge of networking concepts, including TCP/IP, DNS, and VPN.
* Familiarity with cybersecurity principles and common security tools.
* Strong problem-solving skills and attention to detail.
* Ability to work both independently and as part of a team.
* Good communication skills and willingness to learn.
What We Offer:
* Hands-on experience in a dynamic IT environment.
* Mentorship from industry professionals.
* Exposure to real-world IT challenges in system development, network support, and cybersecurity.
* Potential for full-time employment after internship completion.
$27k-36k yearly est. 60d+ ago
Senior IT Support Technician
Central Insurance 3.6
Dublin, OH
Location: Van Wert, OH; Dublin, OHWork Model: Hybrid Position type: Full time - hourly We're a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do.
Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!
By joining the team as a Senior IT Support Technician, you'll play a key role in supporting employees, agents, and partners by resolving technical issues, setting up workstations, and ensuring seamless onboarding experiences. You'll collaborate with colleagues, contribute to process improvements, and help shape the future of IT support through hands-on problem-solving and exceptional service. If you're ready to make a meaningful impact and grow your IT career in a supportive, innovative environment, we want to hear from you.
Key Responsibilities of the Role
Manage Incoming inquiries and phone calls from employees, agents, policyholders, and vendors Document issue details with correct urgency & priority and escalate to other team members or teams when appropriate
Identify and assess the needs of the customer to provide quality service to all customers
Perform standard procedures such as password resets, telephone delegation, and software updates following established documentation without escalation
Helps create new and update existing support related documentation
Setup user workstations
Ensure Asset information is correctly entered into Equipment Tracking System
On-boarding and off-boarding of employees
Perform installation of software on computer systems
Troubleshoot computer hardware problems and perform break/fix repairs as necessary
Monitor key technical systems and report on metrics such as warnings and alerts
Provide IT and software assistance to other departments as needed
Provide recommendations and analysis on process how processes and procedures might be improved
Assists senior team members and manager to find solutions to new support issues.
Prioritize tasks, work on support projects and meet deadlines defined by manager
Perform other related duties as assigned or related to position
Required Qualifications
High School Diploma or equivalent
Minimum of 1 year of relevant experience
Preferred Qualifications
Prior IT support experience
Knowledge, Skills, and Abilities
Knowledge of business and customer service and service methods
Skill in understanding written sentences and paragraphs in work related documents
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Skill in communicating effectively in writing as appropriate for the needs of the audience
The ability to work independently at tasks that require concentration
Language and communication skills to receive instructions, follow directions, and work both productively and safely
Total Rewards
Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
$37k-50k yearly est. 11d ago
IT Financial Analyst
Cayuse Holdings
Columbus, OH
**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
**Key Responsibilities**
+ Monitor vendor invoice mailbox
+ Review vendor invoices
+ Match against contract or purchase order
+ Verify invoice for payment or return to vendor
+ Record invoice in general ledger
+ Notify Accounts Payable for vendor payment
+ Work with IT managers on other financial tasks as assigned
+ Respond to assigned tasks in accordance with predefined guidelines.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ High school diploma or equivalent required
+ Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management.
+ Preference with experience supporting an IT organization
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Microsoft Office experience (Work, Excel)
+ Experience with JD Edwards preferred
+ Financial billing, accounts payable experience
+ General accounting
+ Excellent communication skills
+ Experience working with suppliers and third-party vendors
+ Ability to quickly analyze a situation and react appropriately and effectively
+ Effective prioritization skills
+ Self-starter
+ Financial analysis credibility and independent judgment
+ Able to contribute to IT financial planning and operations
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** **Program Manager**
**Working Conditions**
+ Professional remote office environment.
+ Must reside in Central or Eastern Time Zone.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $28.00 - USD $35.00 /Hr.
Submit a Referral (*********************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103881_
**Category** _Accounting/Finance_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$28-35 hourly 10d ago
Student Information and Systems Specialist
Denison University 4.3
Granville, OH
This position is responsible for and serves as the primary systems administrator for the Student Module under Academic Affairs reporting to the Registrar. Under the supervision of the Registrar, this position is responsible for managing complex, ongoing processes, such as running and reviewing diagnostic reports for data accuracy, including data entry, reporting, analysis, system troubleshooting, user training, and ensuring accurate and timely information is available to staff and administrators by overseeing the functionality of the student information system across various platforms; they play a crucial role in collecting, organizing, and reporting student data to comply with FERPA, state and federal regulations while also providing technical support to users on the system. Provide specifications to Information Technology Services (ITS) and business analysts to develop/modify batch programs, web applications/interfaces, or scripts as needed for various business processes.
Serve as a technical developer for the functional processes and will provide technical support to the Registrar's Office. With the technical and functional expertise required for this position, the Student Information and SystemsSpecialist will support the Registrar's Office toward improvement, enhancements, and day-to-day maintenance issues in SIS. Serve as technical support in the implementation of new systems/platforms (such as Workday SIS or Transfer Articulation platforms, the implementation/management of Degree Audit, etc.). The Incumbent must support the office technically and functionally. The individual must be able to resolve difficult situations involving communication with a range of stakeholders.
In conjunction with the Registrar, provide leadership, supervision, and deployment of staff resources to appropriate duties and responsibilities to ensure that all Registrar's functions and operations are accomplished successfully.The SISS is also expected to collaborate and maintain a positive relationship with the ITS department on various software/hardware and analytical processes associated with the Student Module of the Banner SIS and other unit-specific technologies. This position is responsible for running mission-critical processes that impact the unit and the university and is responsible for all technology systems related to the overall processing and functionality of the Office of the Registrar. Collaborate with the Registrar on student data integrity efforts, including cleanup and long-term solutions for error prevention.
Required Skills and Qualifications:
Conduct comprehensive analysis and profiling of data in existing systems to identify and document data quality issues, inconsistencies, and redundancies.
Develop and execute data cleansing protocols to correct errors, remove duplicates, and standardize data formats.
Create detailed data mapping documents that define how data elements will be transformed and loaded from source to target systems.
Log, track, and resolve data-related issues, discrepancies, and errors in a timely manner.
Contribute to the development of data governance best practices to maintain high data quality.
Demonstrated knowledge of data processing principles, practices, and terminology and their application in a university environment and the ability to troubleshoot software issues.
Knowledge of educational policies and reporting requirements. Working knowledge of FERPA.
Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints.
Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents.
Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision.
Broad knowledge relating to software design. Demonstrated ability to analyze and understand online and batch system functionality as it applies to SIS functions and data.
Responsible for developing and supporting any Data Bridge testing, communications, necessary updates, and maintenance for implementation and maintenance of new Registrar's related platforms.
Serve as the primary liaison between the Registrar's Office, IT, and other units at the institution.
Develops and maintains user-friendly written documentation/guidelines of related applications, including best practices, and processes, and conducts training.Work with IT to ensure documentation is clear and accurate and collaborate with IT regarding software testing upgrades.
Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value-added activities.
This position will maintain systems to include but not limited to: Degree Audit, Ellucian Banner (student module), Transfer Platform (EdVisorly, ProcessMaker or similar),, Course Leaf Catalog Publication, CourseLeaf Curriculum Management Software, Parchment Award, Dynamic Forms (NextGen) and others.
Required Qualifications:
Education
Bachelor's degree (foreign equivalent or higher) in Computer Science, Information Systems or a related field or an equivalent combination of experience and education.
Experience
Proven experience in data cleanup and migration, with demonstrated expertise in ERP implementation projects and (4) years of full-time experience with university policy, procedures, and practices associated with student information and technology systems.
Technical Skills:
Proficiency with SQL and scripting languages (e.g., Python) for data extraction, manipulation, and validation.
Experience managing data and database systems.
Strong knowledge and expertise in Student Information Systems (SIS);
Ellucian Banner required, Workday helpful, proficiency with Cognos (or similar reporting platform)
Analytical Skills:
Exceptional attention to detail and strong analytical and problem-solving skills to identify and resolve complex data issues.
Communication Skills:
Excellent communication and collaboration skills to work with both technical and non-technical stakeholders in higher education.
Preferred Qualifications:
First-hand professional-level experience in at least two major Registrar's functions (i.e. registration, records, reporting, scheduling, transfer credit processing, etc.). Knowledge of Courseleaf, and NextGen (Dynamic forms) products is helpful.
$42k-58k yearly est. Auto-Apply 2d ago
Learning Support Specialist II - Communication
Columbus State Community College 4.2
Columbus, OH
Compensation Type: HourlyCompensation: $18.00 The Learning Support Specialist II (LSS II) performs the duties of a professional tutor in their area(s) of academic expertise and experience. The LSS II tutors in-person and is expected to work with students, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter and to develop and apply effective learning and critical thinking skills. The LSS II must be able to work with multiple students and with other tutors present, in a shared tutoring space. This position requires a strong command of the subject matter, an understanding of effective learning skills, and the ability to engage actively and creatively with students using a variety of methods and tutoring strategies. The LSS II communicates with the department regarding individual student progress and needs. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II also provides general support for tutoring programs and activities, outreach events and activities, and daily program operations, as needed.
Tutoring
Provides direct support to students in learning and understanding concepts, assignments, and material in the tutor's area(s) of expertise.
Helps students to develop and apply effective studying, time management, and critical thinking skills.
Meets with students by appointments and as drop-ins, depending on availability.
Tutoring Program & Operational Support
Maintains documentation of all tutoring sessions.
Proficiently uses and implements the College's tutoring and record-keeping software.
Assists with training and mentoring of Peer Learning Success Leaders and new LSS IIs.
Works collaboratively with tutoring administration, staff, and tutors to develop strategies and materials for effective tutoring and learning skills support.
Contributes to the work of the tutoring program by participating in promotion and outreach events and assisting with the daily operations of the Tutoring Center as needed.
Continuous Learning & Mentoring
Maintains a thorough knowledge of subject concepts and materials, as well as multiple instructional methodologies, to accommodate various student learning styles.
Attends tutor training sessions and participates in professional development activities covering a variety of tutoring and academic skills-related topics.
Provides support to LSS, LSS1, Peer Tutors & Supplemental Instructional Leaders.
Assists with technical support of tutoring software and reports.
Culture of Respect
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualifications
Master's Degree in a related field.
One (1) year of teaching and/or tutoring experience in an educational environment. Speech or Public Speaking.
Additional License Requirements
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
*An appropriate combination of education, training, coursework, and experience may qualify a candidate.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
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