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Systems specialist skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Austin McCoy,

Anthony Baron

Below we've compiled a list of the most critical systems specialist skills. We ranked the top skills for systems specialists based on the percentage of resumes they appeared on. For example, 9.5% of systems specialist resumes contained customer service as a skill. Continue reading to find out what skills a systems specialist needs to be successful in the workplace.

15 systems specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how systems specialists use customer service:

Developed an automated refund project for customer refunds that resulted in an increased efficiency for Accounts Payable and Customer Service Departments.
Developed and promoted excellent customer service through self-motivation, and a team effort to improve customer retention and company reputation.

2. Veterans

Here's how systems specialists use veterans:

Analyzed Veterans Health Administration directives and policies for local facility compliance.
Developed requests and worked side-by-side with the Veterans Service Coordinator to ensure the Soldier was properly completing their VA claim.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how systems specialists use troubleshoot:

Maintained and used automated test equipment to troubleshoot and repair all instrument related systems, autopilot and navigational computers.
Applied NetMeeting and Communicator applications to connect remotely into user's workstations to troubleshoot local applications.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how systems specialists use technical support:

Created tailored data solutions and technical support for a user base of 10k analysts using advanced methodology and data visualization software.
Provide technical support for essential communication operations that help to ensure on time and up-to-date Information system management.

5. Patients

Here's how systems specialists use patients:

Conducted, documented, and updated psychological evaluations on incoming patients and patient charts.
Coordinated evaluation appointments for patients concerning approved line of duty related injuries.

6. Project Management

Here's how systems specialists use project management:

Project Management of Major projects/Automation/Relocation/Hardware/Software/Network Gear/Circuit Upgrades and roll-outs.
Provide project management support for software upgrades and implementations including defining project requirements, managing project team, and monitoring budgets.

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7. HVAC

Here's how systems specialists use hvac:

Provide district HVAC technicians with facility energy usage reports and system evaluations/recommendations for decreased consumption.
Maintained facilities including power distribution, emergency backup power, power conditioning systems and HVAC.

8. Control Systems

Here's how systems specialists use control systems:

Planned, coordinated, performed on-site construction surveys and monitored installations of computer control systems for business and hospital/health care projects.
Worked on commercial automatic temperature control systems involving electric, electronic, pneumatic and computerized energy management products.

9. Provide Technical Assistance

Here's how systems specialists use provide technical assistance:

Provide technical assistance to ten (10) public housing managers for completing documents to facilitate move-in/move-out transactions.
Visited remote facilities to provide technical assistance to end-users.

10. PC

Here's how systems specialists use pc:

Designed customized programs and implemented various automated PC applications for database manipulation, data mining/extraction, project listing and tracking status.
Provided desktop support to creative interns by maintaining Mac & PC computers and peripherals including software installation and hardware/software troubleshooting.

11. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how systems specialists use management system:

Developed and implemented a KIOSK Maintenance Management System that allowed Field Technician to appropriately repair industrial equipment while on the field.
Assure sustainability of Division Management System to include Environmental, Health, Safety, Security, and Transportation across the organization.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how systems specialists use hr:

Provide support for major IT projects such as Oracle EBS Finance and Supply Chain and HR Payroll PeopleSoft implementations.
Analyzed HR business and technical processes and problems to formulate and develop recommendations for new and modified systems.

13. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how systems specialists use data entry:

Replaced manual receiving inspection application with automation improving data entry speed and improving data availability for quality and procurement.
Provided general administrative/office support to Engineers including data entry, pulling and management of job prints.

14. Rehabilitation

Here's how systems specialists use rehabilitation:

Team leader in the Water Well Rehabilitation Team, pulling and repairing six water wells vital to our water production demands.
Provided bi-monthly status of all soldier medical rehabilitation in PowerPoint Coordinated with administrative support executives identifying soldier care requirements at hospital.

15. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how systems specialists use dod:

Supported Military objectives to support DoD systems.
Implemented DOD information assurance policy.

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What skills help Systems Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on systems specialist resumes?

Austin McCoy

Director of Javelina Engineering Student Success Center, Texas A&M University - Kingsville

-Internship/co-op experience -Research experience
-Good leadership skills and involvement on campus and in the community and activities where the individual works as part of a team.
-Well written resume can tell a lot about the technical writing skill; a resume needs to be clean and comfortable to read; recruiters can find what they are looking for easily.
-Less is sometimes more because students sometimes will put more information on a resume than is pertinent to the position applying for.

What soft skills should all systems specialists possess?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.

What hard/technical skills are most important for systems specialists?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main technical/ hard skills, I would say, are mainly the same as in part 1. Another hard skill that will come through with experience in programming is learning how to Google, more specifically knowing exactly what to search to solve an issue in the code.

What systems specialist skills would you recommend for someone trying to advance their career?

Dr. Ariful Azad Ph.D.

Director of Graduate Studies for the Dept. of Intelligent Systems Engineering, Assistant Professor of Intelligent Systems Engineering, Indiana University Bloomington

I recommend enhancing skills in data analytics, if a graduate lacks such skills. Revitalizing business practices by analyzing user or inventory data is an integral part of almost all business applications. Hence, skills in data analytics will give a graduate an edge in the changing job market. Data analytics comes in various flavors: from gathering simple statistics to advanced machine learning. Hence, a graduate can always improve their skill from freely available online lectures, online classes such as Coursera, or on-ramp classes offered by many universities.

What type of skills will young systems specialists need?

Vince Bowen

Executive Director, Department Chair Energy Systems Technology & Education Center (ESTEC), Idaho State University

How to learn. How to problem-solve. Emotional Intelligence to work in teams and get along with coworkers/customers. Then they need the tech skills.

What technical skills for a systems specialist stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of systems specialist skills to add to your resume

The most important skills for a systems specialist resume and required skills for a systems specialist to have include:

Customer Service
Veterans
Troubleshoot
Technical Support
Patients
Project Management
HVAC
Control Systems
Provide Technical Assistance
PC
Management System
HR
Data Entry
Rehabilitation
DOD
Customer Satisfaction
PowerPoint

Desktop
Technical Assistance
Linux
Data Analysis
Removal Procedures
Computer System
Preventive Maintenance
Training Materials
HTML
SQL Server
SharePoint
OS
Unix
PLC
Workstations
CHCS
Retrofit

HMI
AHLTA
Test Equipment
Technical Issues
Tivoli
Communications Systems
VMware
QA
Combat
Lan
User Accounts
Technical Troubleshooting
RF
TCP/IP
Windows Server

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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