Systems support administrator job description

This Systems Administrator position would be eligible for very competitive benefits package. Integris pays 60% towards employee’s medical coverage as well as a portion of the premiums for dependents. Dental and Vision are also available at reasonable rates, and we also offer a Health Savings Account option. The company pays the full premium for short-term disability as well as a $50,000 life insurance policy for all employees AND you have the option of electing additional life insurance for yourself and any dependents if that is what best fits your needs. We also provide a handful of supplemental insurance options, as well as, 401K. All employees are banked 4 weeks of PTO prorated based on start date. We also give additional time off for your birthday, up to 4 hours of parental leave to be with your child for a school function, AND up to 8 hours of volunteer time to serve in a charity of your choice. We offer 8 paid holidays and 1 additional floating holiday! If this sounds like the right information technology support opportunity for you, apply today!

A DAY IN THE LIFE AS A SYSTEMS ADMINISTRATOR

As a Systems Administrator, you are responsible for responding to and assisting clients with resolving common technical issues, while meeting customer service and response time (SLA) objectives. You serve as an escalation point for the Support Desk to resolve complex issues and provide onsite and remote support to our clients who have critical response time requirements for their business technology systems. With urgency, you manage your daily schedule and are always happy to help. You are self-motivated to find ways to improve both client systems and your own technical knowledge.

Essential Duties and Responsibilities:

• Works with customers to troubleshoot technical computer issues and fully documents actions and results.
• Configures new equipment, systems and software for customers.
• Updates technical documentation detailing the customer’s computer environment and configurations.
• Performs routine maintenance tasks on PCs and servers.
• Participates in team meetings by reporting status of action items and helping to identify and resolve service delivery and customer issues.
• Ensures appropriate data security and data backup processes and systems are in place to protect the client’s business systems.
• Serves as escalation support for Support desk Admins to resolve complex client issues.
• Maintains relationships with assigned clients to meet client retention goals.
• Manages daily schedule to meet the demands of clients.
• Works with Project teams as needed to meet client needs

QUALIFICATIONS FOR A SYSTEMS ADMINISTRATOR

• Intermediate knowledge of Microsoft Server Operating Systems, Networking, Office365,
• And RMM and PSA tools.
• Intermediate knowledge of computer networks and security.
• Advanced knowledge of PC troubleshooting.
• Basic knowledge of general office equipment

Are you flexible and able to work both independently and as part of a team? Do you have strong and persuasive communication skills including the ability to explain technical information in layman's terms? Are you able to plan and prioritize effectively? Do you have a professional demeanor? Can you handle stressful situations in a congenial manner? If so, you may be perfect for this information technology position!

WORK SCHEDULE

This is a full-time, Monday-Friday technical support position. Our business hours are from 8 am - 5 pm.

Responsibilities

Peraton is hiring a Training Center / Lab Support System Administrator (network admin) to join our Cyber Mission business unit in Ft. Washington, MD. As a Systems Administrator on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As Training Center / Lab Support System Administrator on our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.

Qualifications

Individual Capabilities/Experience Required:

• Bachelor's degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 10 years of systems admin experience. A high school diploma or GED plus 14 years of systems admin experience would also be acceptable.
• Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintaining IT systems. Senior level experience is required as remote support is not authorized.
• Experience managing system requirements and deriving requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) Department of Defense Architecture Framework (DoDAF), Service-oriented Architecture (SOA), Secure the Enterprise/Secure the Network (STE/STN).
• Experience providing support for the dispatch system and hardware problems and remaining involved in the resolution process.
• Experience optimizing system operations and resource utilization; performing system capacity analysis and planning; and developing and implementing solutions.
• Experience building, configuring, monitoring, and maintaining virtual/storage environments, to include network security availability.
• Experience providing support for the dispatch system and remaining involved in the resolution process.
• Experience identifying and troubleshooting server security vulnerabilities and implementing security related software, hardware, backup, firewalls, and access controls to include universal two factor (U2F) authentication.
• Experience supporting the design of systems, mission architecture and associated hardware.
• Position requires TS/SCI clearance with polygraph

#LI-AH1

Individual Capabilities/Experience Desired:

• Experience with: Microsoft Server 2012 and 2016; VxRails; Dell EMC VxRail Enclave and Dell DP4400 (Data Protection Backup solution); Secure the Network (STN) Standards; Dell RAID Disk Arrays; CISCO & Dell Switch command line syntax including Netflow and Port Security; Domain Controller; DHCP servers; Kiwi Lo Server; ELK stack; New software and systems as the networks evolve.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.

An Equal Opportunity Employer including Disability/Veteran.

For Colorado Residents Colorado Salary Minimum: $71,400
Colorado Salary Maximum: $173,300

The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

Responsibilities

Peraton is hiring a Training Center / Lab Support System Administrator (network admin) to join our Cyber Mission business unit in Ft. Washington, MD. As a Systems Administrator on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As Training Center / Lab Support System Administrator on our team you will provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.

Qualifications

Individual Capabilities/Experience Required:

• Bachelor's degree or advanced degree in computer science, information systems, engineering, or other related discipline plus at least 10 years of systems admin experience. A high school diploma or GED plus 14 years of systems admin experience would also be acceptable.
• Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintaining IT systems. Senior level experience is required as remote support is not authorized.
• Experience managing system requirements and deriving requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) Department of Defense Architecture Framework (DoDAF), Service-oriented Architecture (SOA), Secure the Enterprise/Secure the Network (STE/STN).
• Experience providing support for the dispatch system and hardware problems and remaining involved in the resolution process.
• Experience optimizing system operations and resource utilization; performing system capacity analysis and planning; and developing and implementing solutions.
• Experience building, configuring, monitoring, and maintaining virtual/storage environments, to include network security availability.
• Experience providing support for the dispatch system and remaining involved in the resolution process.
• Experience identifying and troubleshooting server security vulnerabilities and implementing security related software, hardware, backup, firewalls, and access controls to include universal two factor (U2F) authentication.
• Experience supporting the design of systems, mission architecture and associated hardware.
• Position requires TS/SCI clearance with polygraph

#LI-AH1

Individual Capabilities/Experience Desired:

• Experience with: Microsoft Server 2012 and 2016; VxRails; Dell EMC VxRail Enclave and Dell DP4400 (Data Protection Backup solution); Secure the Network (STN) Standards; Dell RAID Disk Arrays; CISCO & Dell Switch command line syntax including Netflow and Port Security; Domain Controller; DHCP servers; Kiwi Lo Server; ELK stack; New software and systems as the networks evolve.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.

An Equal Opportunity Employer including Disability/Veteran.

For Colorado Residents Colorado Salary Minimum: $71,400
Colorado Salary Maximum: $173,300

The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.