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  • Technical Support Specialist Tier 3 - Clearance Required

    Lockheed Martin 4.8company rating

    Remote Systems Support Administrator Job

    Program: IL Description:WHAT WE'RE DOING Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay. WHO WE ARE The program is on fire for cyber. In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems. Why Join Us: Your Health, Your Wealth, Your Life Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work. Learn more about Lockheed Martin's competitive and comprehensive benefits package. THE WORK Perform system administration, maintenance , upgrades, installation, test, integration, and configuration of systems and software including prototypes, development, operational, test, and lab systems and products. Provide technical and engineering services to troubleshoot system failures or degradations and to restore equipment to full operational capabilities including 24/7 on-call support for operational system critical discrepancies that cannot be resolved by tier one and two personnel. Integrate, test, and optimize systems with enterprise infrastructures, services, and databases. Develop technical documentation. Provide technical services assistance to government engineers in the creation, updating and management of system product line standards and databases. - Install, configure, upgrade, and maintain operating system and software applications on Linux and Windows platforms - Maintain and develop the environment for hardware and software systems builds, staging, testing and integration - Perform system, sub-system, and equipment racking, stacking, testing, and software integration at field sites and local lab environments - Prepare and update technical documentation for system and software installations, sustainment, upgrades, and troubleshooting - Provide Tier 3 support for system failures and degradation problem identification, diagnosis and resolution of problems - Provide technical support to software development and integration efforts in the lab and during field installations - Create system-specific software baselines and related configuration files in preparation for new deployments or system upgrades - Create system-specific software baselines and related configuration files in preparation for new deployments or system upgrades - Provide in-depth trouble-shooting of IT system - Provide technical leadership to less experienced engineers - Analyze and resolve complex system and integration problems - Monitor and assess system performance and security, and assist in determining the system impact, cost, risk, and recommended architecture changes. This position is participating in our External Referral Program. If you know somebody who may be a fit, click here to submit a referral. If your referral is hired, you'll receive a $3000 payment! Code extrefer #extrefer #rm Basic Qualifications: • Candidate must possess active security clearance with a polygraph • Bachelor's degree in Electrical Engineering, Computer Science, or a related technical discipline from an accredited college or university. In lieu of a Bachelor's Degree, an additional four (4) years of experience may be substituted. • Active IAT II CWIP / DoD 8570 compliant cert (i.e., Security+) • A Master's Degree may be substituted for two (2) years of experience • Eight (8) years of experience as a software integrator, tester, system administrator, or systems engineer in programs and contracts of similar scope, type, and complexity. • Supporting rack, stack, and cabling; comfortable with lifting 40-50 lbs. Foundation in Linux, Docker, Kubernetes, and vSphere. Preferred experience with Ansible. • Must be willing to travel. Note: Candidates must demonstrate the ability to perform hands-on technical tasks and possess strong foundational knowledge in the specified technical areas. Clearance Level: TS/SCI w/Poly SP Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $76,600 - $146,800. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: RMS Relocation Available: No Career Area: Systems Engineering: Other Type: Task Order/IDIQ Shift: First
    $76.6k-146.8k yearly 4d ago
  • IT and Salesforce Administrator

    American Short Line and Regional Railroad Association 3.3company rating

    Remote Systems Support Administrator Job

    The IT and Database Administrator manages ASLRRA technology systems as well as initiatives designed to improve ASLRRA business processes and services and deliver value to association staff and members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Technology System Administration: Serves as the internal lead on administering the core technology systems utilized in the day-to-day operation of the association, which includes: Serving as primary internal Salesforce and Microsoft 365 system administrator, including connected systems, as well as coordinating with established managed service provider partners for maintenance and development. Overseeing and maintaining existing software system integrations, and assisting with development of new ones, particularly those implemented via Mulesoft. Overseeing management of other association technology platforms including communications (iContact), accounting (Sage Intacct), surveying (Jotform) and other functions. Educating internal stake holders on technology systems and functionalities relevant to performing their day-to-day job responsibilities. Leading new technology platform implementation projects with the support of other ASLRRA staff and external technical resources. Coordinating with other ASLRRA staff and service providers on the maintenance and acquisition of physical computer and network hardware, and in-office technology services such as internet service and printing. Assist with industry data collection, hygiene, and retention, including assistance in maintaining an accurate database of members and their status. Business Process Management: Serves as the internal project manager for the implementation, development and maintenance of technology systems, with a focus on improving business processes utilized in ASLRRA operations. Responsibilities include: Development of new business processes to support ASLRRA membership, events, accounting, communications, policy initiatives, and other areas. Maintenance and evaluation of existing business processes. Internal stakeholder engagement related to business process development and maintenance. Coordination with senior ASLRRA leadership on prioritization of business process improvements, and any associated potential technology platform acquisitions. Provide technical support to members on public-facing ASLRRA platforms in coordination with other staff. QUALIFICATIONS AND EXPERIENCE Minimum two years, but preferably five years, of experience directly related to the duties and responsibilities outlined above, preferably in a membership association setting Bachelor's degree from an accredited college or university in a relevant field such as computer science, systems administration, etc, or an additional two years of directly relevant experience Administrative experience with Salesforce, Mulesoft, Sage Intacct, Microsoft 365, Zoom, and cloud-based integrations is preferred Experience with database, analysis, or scripting languages such as SQL, R, or Python is preferred Project management experience strongly preferred Experience with email distribution platforms, accounting systems, communications systems, and others utilized for the operation of a membership-based organization will be considered The association is comprised of small business short line freight railroads - no railroad experience is required, but an interest in freight railroads and transportation infrastructure more broadly would be beneficial and welcomed. POSITION REQUIREMENTS To achieve our mission, ASLRRA seeks to hire an energetic and enthusiastic individual who possesses the following: Professional demeanor and presentation Ability to organize and manage several priorities simultaneously while working under pressure and within tight deadlines Ability to take ownership of a process and use problem-solving skills to resolve issues Self-motivated team player who handles matters with tact and diplomacy High level of personal, moral and ethical standards Completion of a background screening Position is based in Washington, DC and will require work in the office (1-2 days per week), though most work can be performed remotely on other days Some overnight travel required throughout the year in support of major ASLRRA events Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. EMPLOYER INFORMATION Founded in 1913, the ASLRRA is a national trade association representing the entrepreneurial owners and operators of short line and regional railroads throughout North America. Learn more about the association and our members at *************** Salary is expected to be in the range of $80-$100k/year, commensurate with an applicant's experience and qualifications, plus potential bonus. ASLRRA also offers a benefits package that includes group health/dental/vision insurance, term life insurance, paid vacations and personal leave days, and a robust 401(k) program, in addition to participation in the Railroad Retirement Act program, a significant benefit compared to the Social Security system.
    $80k-100k yearly 5d ago
  • Jr. System Support Analyst

    Avior Strategies Incorporated

    Systems Support Administrator Job In Arlington, VA

    Avior Strategies specializes in finding innovative, cost-effective options for the ever-growing needs of the industry we serve. Our flexible, dynamic, and customer-focused approach provides our clients personalized service and efficient business solutions. From managing projects and products, excelling in customer success, and providing quality end-user software training and help desk support services, our team comes prepared with the tools necessary to help our clients achieve their goals. Our value lies in providing highly motivated professionals who work to alleviate client workload, delivering key projects and milestones without delay and without sacrificing the integrity of the product. We believe their success is our success and are willing to go the extra mile to accomplish our collective goals. The Opportunity: Jr. System Support Analyst I position with an outstanding opportunity to work in a small, focused team environment with unlimited challenges, providing support for our clients. System Support: • Determine system utilization by researching and testing systems • Create and execute test reports throughout the entire testing lifecycle • Create and maintain proper user documentation (system user guides, quick reference guides, admin guides etc.) • Assist SCRUM Team with SCRUM related activities including system configuration and quality assurance. Customer Support: • Answer the incoming calls on the IT Service Desk telephone queue • Provide issue management for end-user problems and ensure a consistent high-level responsiveness • Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude • Develop, contribute, and maintain Service Desk documentation including procedural and work instructions The Ideal Candidate: The ideal candidate must have exceptional customer service skill with technical knowledge, have a bachelor's degree and 2 years of related experience, or an equivalent combination of education and training that provides the following required skills and abilities: • Experience using Microsoft Office (Word, Excel, and PowerPoint) • Excellent verbal and written communication skills and the ability to explain policies, procedures, and technical information clearly and accurately • Possess strong conceptual, analytical, and problem-solving skills • Experience in gathering and engaging in business process analysis • Strong organizational and planning skills • Must be detail oriented • Skilled at prioritizing and completing tasks of multiple priorities in a timely manner • Confidence working with and interfacing with clients across different parts of the business • Comfortable working with technology, including web-based systems • Self-motivated and able to work with minimal supervision • Able to adapt quickly in a rapid, changing environment • Requirement: Candidate must be authorized to work in the U.S. without sponsorship and have resided in the U.S. for at least 3 years (consecutively) • Requirement: Candidate must be able to obtain a public trust clearance
    $74k-109k yearly est. 2d ago
  • Information Technology Support Specialist

    Dunhill Professional Search & Government Solutions

    Systems Support Administrator Job In Fairfax, VA

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Responsible for Level 2 intermediate level troubleshooting. Implements medium to high risk changes on production systems. Participates in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Resolves Level 2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. Deploys standard repeatable build outs of medium complexity. Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). Supports intermediate backup strategies and disaster recovery tests. Serves a resource to level 1 technicians on routine backup strategies and disaster recovery tests. Analyzes system performance indicators and recommends improvement actions. Assists with monitoring vendors' release notes and implements necessary upgrades and patches as required. Installs and maintains third-party tools. Makes proactive suggestions for service improvements. May train less experienced staff in the supported products and best practice for production support. Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 2-5 years of experience in information technology, systems administration or other IT related field. Other Job Specific Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience preferred with cloud infrastructure, digital workspace, and storage technology
    $45k-80k yearly est. 5d ago
  • Technical Support Specialist

    Netpolarity, Inc. (Saicon Consultants, Inc.

    Systems Support Administrator Job In McLean, VA

    Guidance and advice to personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. Responsibilities (include but not limited to): Act as a sub-area resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues. Laptop troubleshooting, maintenance and administration. Apple MacBook support and troubleshooting. Apple iOS and Android device support; setup and configuration. Knowledge and understanding of HP, Xerox and Canon print devices. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 365. Instant Messaging tools; TEAMs. Excellent customer service skills, meeting with users in person to resolve complex technology issues. Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems. Analyze the impact of decisions, and guides others through the solution process in order to satisfy customer, OSTS and Firm needs and objectives. Provide meaningful contributions to team efforts to enhance overall departmental effectiveness. Leverage multiple resources or coordinating with other teams in order to meet customer needs. Facilitate the implementation and support of defined Technology solutions. Communicate system updates to customers as required. Coordinate, track, and maintain inventory. Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now Perform software and Firmware upgrades and testing as needed or part of an initiative or project. Use root-cause analysis, and troubleshooting at the operational level, work to proactively identify technical and support problems and solutions to prevent future occurrence. Participate in postmortem analysis of significant projects or events, sharing best practice techniques and solutions. Share solutions throughout Global IT using appropriate channels. Familiar with Yammer, SharePoint and other collaboration tools. Provide technical guidance and consult with customer stakeholders. To qualify, candidates must have: • Excellent interpersonal, communication and organizational skills • Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment • Able to work effectively with high level customers and other management personnel • Excellent Customer Service skills.
    $45k-80k yearly est. 3d ago
  • System Administrator

    John Galt Staffing 3.9company rating

    Systems Support Administrator Job In Hampton, VA

    Basic Qualifications: IAT Level II (Security+) or higher certification with relevant Systems Administration experience. Strong troubleshooting skills and the ability to work independently with minimal oversight. Administration-level experience with: Red Hat Enterprise Linux (RHEL). Windows (Client and Server): Windows 10, 11, and Server 2019 or later. Understanding of virtual environments, particularly those using VMWare technology. General knowledge of security disciplines in physical and computer security. Excellent written and verbal communication skills, with a collaborative team-oriented approach. US citizenship with a final Secret clearance. Preferred Qualifications: Experience implementing DISA STIGs for hardware (routers, switches, etc.) and operating systems (Windows 10, Server 2012+, RHEL 6+). Familiarity with DoD's Assured Compliance Assessment Solution (ACAS) and Host Based Security System (HBSS), including Endpoint Security. Administration experience with Cisco routers, switches, and adaptive security appliances. Proficiency in managing and maintaining Microsoft Active Directory. In-depth understanding of the Risk Management Framework (RMF). Experience implementing technologies for the continuous monitoring of security controls. Familiarity with JFHQ-DODIN's Cyber Operations Readiness Assessment (CORA) (formerly Cyber Command Readiness Inspection). Experience with: Developing and maintaining POA&Ms to identify system weaknesses and corrective actions. Responding to system incidents or vulnerabilities. Strong attention to detail and the ability to quickly learn new procedures with minimal supervision. Proficiency in the Microsoft Office Suite. Familiarity with the Atlassian Suite.
    $66k-88k yearly est. 16d ago
  • NDIS System Administrator

    Data Intelligence, LLC 4.5company rating

    Systems Support Administrator Job In Quantico, VA

    DI is looking for a System Administrator with National DNA Index System (NDIS) experience in Quantico, Virginia. This is an onsite position. Job Responsibilities: Maintain and operate McAfee e-Policy Orchestrator software suite throughout the system by deploying all virus and system definitions, system updates, etc., as they are released by the manufacturer. Develop and configure on-demand, daily, weekly, and/or monthly scans for all traffic, files, input/outputs devices etc. Deploy antivirus updates to all servers and workstations Maintain and review all artifacts associated with the CODIS security security program in accordance with CODSI Configuration Management Plan Respond to 24x7x365 mission critical incidents defined by CODIS Operations PM, onsite or remotely, within a (2) two-hour window from being notified by the COR/CO. Provide an after-action report within two-workdays for all mission critical incidents. Patch management Manage, operate, and maintain the CODIS PKI environment to include issuing, managing, revoking, and tracking certificates. Provide support to all laboratories in the issuance, management, and maintenance of the X.509 device/user certificates. Perform the certificate issuance/revocation process necessary for the entire CODIS/NDIS environment. Maintain hardware and software of web server, test, and development environments in conjunction with CJIS and NDIS security policies requirements to include performing a technical refresh of production CODIS web server and test server environments Required Skills/Experience: Three years' experience as a systems administrator. CODIS experience knowledge is Preferred. Displays attention to details and has strong time management, multi-tasking, and communication skills. Bachelor of Science Degree. At least secret level security clearance Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
    $80k-108k yearly est. 5d ago
  • Help Desk Administrator

    Insight Global

    Systems Support Administrator Job In Roanoke, VA

    Must have: 2 year+ of help desk support experience 2 years of professional experience with Active Directory hands-on experience imaging laptops, helping with password resets, computer updates, break-fix, etc. + Healthcare background Basic networking Admin office 365 Insight Global is looking for a help desk analyst to work on-site with a healthcare company in Roanoke, VA. They are looking for someone who can work on-site to support tickets ranging from laptops not working, onboarding, offboarding, equipment returns, password resets, imaging computers, broken hardware, etc. A successful candidate in this position will be someone with a few years of experience and looking to jump right in to help! This team needs someone who can help roll through their tickets, and their days with any support request that could literally walk into the office at any time since there is an open-door policy with this client. This person could occasionally be on-site at different facilities, so they need to be comfortable in a client facing position as well.
    $39k-59k yearly est. 14d ago
  • System Administrator

    Zolon Tech Inc.

    Systems Support Administrator Job In Glen Allen, VA

    Top Skills : GoAnywhere, CMDB, ITIL Oversee and control comprehensive IT Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements. System Administrator (SA) serves as the highest-level technical experts. The administrator uses advanced enterprise operations systems and coordinates with teams of IT specialists, analysts, administrators, and developers to operate and maintain a large IT enterprise that supports over 10,000 social services staff across the Commonwealth. The administrator is responsible for four fundamental areas across multiple platforms: Skill Matrix: GoAnywhere - MFT Required 5 Years GoAnywhere - Development Required 5 Years Batch Management Required 5 Years CMDB Experience Required 5 Years ITIL v4 Foundations Highly desired 3 Years
    $68k-89k yearly est. 5d ago
  • IT Helpdesk Technician- Tier 1

    Bowman Williams

    Systems Support Administrator Job In Chantilly, VA

    IT Helpdesk Technician - Tier 1 Salary: $40,000 - $50,000 Are you passionate about technology and looking to kickstart your career in IT support? Join a veteran-owned Managed Service Provider with over 20 years of success in delivering cutting-edge services and comprehensive IT solutions. We prioritize professional growth and foster a collaborative, dynamic workplace where employees feel empowered and valued. About the Role As an IT Helpdesk Technician - Tier 1, you'll provide essential support to clients by resolving technical issues and ensuring their systems run smoothly. This is a great opportunity for an entry-level IT professional who is eager to learn and grow in a fast-paced environment. Key Responsibilities Perform routine maintenance and monitoring of client systems. Install and configure hardware components and software applications. Troubleshoot and resolve basic networking issues. Provide remote and in-person assistance to end-users for technology resolutions. Accurately document services and resolutions using management software. Diagnose and resolve basic technical issues with client computers, devices, and peripherals. What We're Looking For Experience working 6+ months for a Managed Service Provider Basic understanding of IT systems, hardware, and software. Strong problem-solving skills and attention to detail. Excellent communication skills with the ability to assist non-technical users. A customer-focused mindset with a proactive approach to troubleshooting. Ability to work both independently and as part of a team. What We Offer Competitive salary: $40,000 - $50,000. Generous PTO to support work-life balance. Comprehensive health, dental, and vision insurance. 401(k) retirement plan with company match. Opportunities for training and professional development in a supportive work environment. Why Join Us? This is your chance to work in a company that values its employees and invests in their success. If you're passionate about technology and want to grow your skills in a dynamic and collaborative environment, we want to hear from you. Apply today to start your journey as an IT Helpdesk Technician - Tier 1!
    $40k-50k yearly 5d ago
  • Procurement Systems Administrator

    Zillion Technologies, Inc. 3.9company rating

    Systems Support Administrator Job In Virginia

    Job Posting: Procurement Systems Administrator Procurement Systems Administrator Our Client is seeking a highly motivated and detail-oriented individual to join their team as a Procurement Systems Administrator. This temporary position will provide critical support while key staff focus on implementing the client's new ERP system. The role will encompass a variety of administrative, technical, and user-support responsibilities related to procurement systems. Key Responsibilities: Provide timely front-line support to procurement system users, developing a thorough understanding of the client's departmental purchasing processes. Act as the primary point of contact for prospective suppliers in Oracle's iSupplier module, assisting with login troubleshooting and other support needs. Assist with the administration of procurement systems, including Oracle Procurement, Inventory & iSupplier modules, Amazon, Staples, eVA, etc. Responsibilities include: Training users and provisioning system access. Updating Ship To and Bill To Addresses. Testing and communicating system updates and their impacts. Collaborate with administrators of other Oracle modules (Accounts Payables, Projects and Grants, Human Resources, Information Technology) during Month End Close, upgrade testing, and other company-wide system initiatives. Support efforts to improve procurement systems documentation and performance reporting. Participate in activities related to the implementation and transition to the new ERP system as needed. Qualifications: Proven experience in procurement systems administration or a similar technical support role. Familiarity with Oracle modules, including Procurement, Inventory, and iSupplier, is highly preferred. Strong problem-solving and troubleshooting skills with the ability to communicate technical concepts effectively to non-technical users. Excellent collaboration skills to work with cross-functional teams across various modules. Ability to manage multiple tasks, meet deadlines, and adapt to system updates or new initiatives. Education and Experience: Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience). 2+ years of experience in procurement systems support or administration.
    $67k-87k yearly est. 2d ago
  • Desktop Support Technician

    ACL Digital

    Systems Support Administrator Job In McLean, VA

    Technology Support Specialist I 6 Months contract with possible ext. McLean VA 22102 -Onsite TOP 3 MUST HAVES: 1. TRAINABLE 2. PROFESSIONAL 3. PUNCTUAL 8-5 or 9-6 EST Responsibilities (include but not limited to): Act as a sub-area or national resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues. Laptop troubleshooting, maintenance and administration. Apple MacBook support and troubleshooting. Apple iOS and Android device support; setup and configuration. Knowledge and understanding of HP, Xerox and Canon print devices. Anticipate and respond to complex technology support issues. Strong knowledge and understanding of Win10, Office 365. Instant Messaging tools; TEAMs. Excellent customer service skills, meeting with users in person to resolve complex technology issues. Ability to perform root cause analysis to quickly recover from service interruptions and to prevent recurring problems. Analyze the impact of decisions, and guides others through the solution process in order to satisfy customer, OSTS and Firm needs and objectives. Provide meaningful contributions to team efforts to enhance overall departmental effectiveness. Leverage multiple resources or coordinating with other teams in order to meet customer needs. Facilitate the implementation and support of defined EY Technology solutions. Communicate system updates to customers as required. Coordinate, track, and maintain inventory. Document and track the status of inquiries coordinate appropriate responses and follow-up to ensure customer satisfaction using Service Now Perform software and Firmware upgrades and testing as needed or part of an initiative or project. Use root-cause analysis, and troubleshooting at the operational level, work to proactively identify technical and support problems and solutions to prevent future occurrence. Participate in post-mortem analysis of significant projects or events, sharing best practice techniques and solutions. Share solutions throughout Global IT using appropriate channels. Familiar with Yammer, SharePoint and other collaboration tools. Provide technical guidance and consult with EY customer stakeholders. To qualify, candidates must have: Degree in Computer Science or a related discipline; or equivalent work experience in IT Support Approximately 1-3 plus years of experience in support of IT products Technical expertise in various facets of PC support, which may include PC applications, hardware, tools, utilities, networking, telecommunications Excellent interpersonal, communication and organizational skills Ability to simultaneously work on multiple projects or assignments in a fast-paced and highly challenging environment Able to work effectively with high level customers and other management personnel Excellent Customer Service skills. Education A bachelor's degree in Computer Science or a related discipline, or equivalent work experience..
    $38k-53k yearly est. 3d ago
  • System Administrator

    Tyto Athene, LLC 4.2company rating

    Systems Support Administrator Job In Fort Belvoir, VA

    Tyto Athene is searching for a System Administrator to work as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel on site. Applicant must be multi-disciplined with exposure to various system administration responsibilities to include Network, Firewall, and Cloud (Azure, AWS, etc). Responsibilities: Collaborate with network and system administrators on all projects, including current and new designs to provide network and system support including installation, configuration, deployment and maintenance of server hardware and associated networking equipment (Cisco, Aruba). Manage Windows domains, virtual machine builds/deployments (VMWare), support system integration, troubleshoot, patch, and maintain various applications and services, as well as configuration management Perform Azure and M365 support tasks for the enterprise, including security compliance, and supporting technologies (Defender). Ensures all systems are monitored, protected with antivirus, have appropriate backups, have appropriate licenses, are made accessible to both application owners and users under the principles of minimum necessary privileges, and remain compliant with all legal/regulatory standards Provide technical assistance pertaining to Active Directory & SSO Provide Tier III support and work with Desktop Support/Help Desk personnel, both internal and external (vendors), to provide resolutions for users on desktop/server related issues. Participate in after-hours and weekend on call support rotation for end user workstations, network, and servers. Manage security across the network by deploying new security patches and policies and monitoring activity for signs of intrusion or compromise. Resolve a wide range of system issues, troubleshooting software and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels. Provide escalation support when troubleshooting issues with enterprise systems. Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS) Maintain standards, standard operating procedures (SOPs) and documentation on an ongoing basis. Education and Experience: Bachelors Degree in Computer Science or Related Field or equivalent experience 5 to 8 years experience as a System Administrator Knowledge in Network, Firewall and System Administration Hands-on knowledge of User Management & Authentication (Okta) Experience reporting and tracking service in tracking systems such as ServiceNow Security+ certification or similar certification allowing for compliance with DOD IA Workforce Qualifications About Tyto Athene Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.
    $76k-102k yearly est. 4d ago
  • Desktop Support Technician

    Brite Consulting 3.7company rating

    Systems Support Administrator Job In Hampton, VA

    Brite Consulting is a management and technology consulting firm dedicated to delivering value-added services that impact the public and private sectors. We work closely with our clients to optimize their operational needs and provide innovative solutions that help them achieve their missions. We are a small business with a big heart. We are passionate about helping our clients succeed, and we are committed to providing the highest quality of service. Join us in building a brighter future. Job Overview: We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. The ideal candidate will be responsible for providing technical support and troubleshooting services for end-users within the organization. This role involves diagnosing and resolving hardware and software issues, maintaining computer systems, and ensuring optimal functionality for all desktop and laptop devices. The position may require overtime and on-call hours as needed to address urgent issues and support business operations. Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Proven experience as a Desktop Support Technician or similar role. Strong understanding of operating systems (Windows, mac OS, Linux) and common applications (Microsoft Office Suite, etc.). Experience with hardware components, including desktops, laptops, printers, and peripherals. Familiarity with network protocols, TCP/IP, and basic networking concepts. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to explain technical issues to non-technical users. Ability to work independently and as part of a team in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Responsibilities: Provide first-line support to end-users for hardware, software, and networking issues via phone, email, or in-person. Diagnose and resolve technical issues related to operating systems, applications, and network connectivity. Install, configure, and upgrade desktop hardware and software, including operating systems, applications, and peripheral devices. Perform routine maintenance and updates on desktop and laptop systems. Assist with the setup and deployment of new hardware and software. Document and track support requests and resolutions in the ticketing system. Collaborate with other IT team members to resolve complex technical problems and implement solutions. Provide training and guidance to end-users on best practices for system use and security. Ensure adherence to company policies and procedures related to IT security and data protection. Perform other related duties as assigned. Location: Hampton, VA. Travel Required: N/A Hours: 8:00am - 4:30pm Maybe subject to overtime and on-call hours Minimum Required Years of Experience: 1 - 2 years Security Clearance/Investigation: T-3 Investigation/Tier II Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life insurance Disability insurance Paid time off Flexible schedule Bonus pay Referral program
    $36k-43k yearly est. 3d ago
  • IT Support

    Kavyos Consulting

    Systems Support Administrator Job In Richmond, VA

    Fully Onsite in Richmond, VA Role Summary: The IT Support Team supports users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 800+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Participate in auditing and documenting hardware and software inventory Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Install necessary software for users to perform daily tasks (internal company software, Microsoft Office suite, etc.) Setup and Configure Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Research and make recommendations on products, services, protocols, and standards in support of IT procurement and development Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function Specific Required Skills and Competencies: Strong Knowledge of supporting Windows 10 and 11Laptops, IOS products, Android products, and Chromebooks. Working Knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred
    $39k-66k yearly est. 3d ago
  • TS/SCI, Systems Engineer Support

    RTI Consulting, LLC 4.4company rating

    Systems Support Administrator Job In Springfield, VA

    Active TS/SCI or above clearance required. RTI Consulting, LLC is seeking a: Systems Engineer Support (Lifecycle Acquisitions-Senior) with experience supporting the DoD or IC. Required: TS/SCI or above Clearance - 12 years of total work experience Bachelor's Degree in GIS, Engineering, Computer Science, or Information Systems, or equivalent work experience. Demonstrated specialized experience in information technology requirements development and Government acceptance testing. Demonstrated 8 years of specialized project management experience in terms of cost, schedule, performance, and risk. Desired: Demonstrated specialized experience with Intelligence Community or DoD systems architecture and engineering. Master's Degree in Engineering, Computer Science, or Information Systems. Demonstrated specialized experience with the Customers Mission and acquisition Process. Demonstrated knowledge of Customers legacy systems. Demonstrated specialized experience with Customers requirements and engineering process. Duties include: Provide internal Program Office support with assessing system, program, and product development across the OrcSrvcs various component programs lifecycle. Review all developer products and artifacts and provide feedback. Review all standards and policy changes and assess for impact. Attend and participate in ERBs and CCBs. Support requirements management and traceability activities, including allocation and coordination across dependent programs of record. Support requirements elicitation and negotiation efforts. Support requirements verification and validation activities. Support all ASP/ISP activity. Actively engage with the ISP PMOs (OnPrem and Cloud based) in terms of planning for anticipated technology improvements, upgrades, roadmaps, and schedules. Support PMO efforts to Identify, track, and monitor schedule and technical risks. Provide information for updates to the annual Intelligence Capability Baseline Description (ICBD), the Independent Lifecycle Cost Estimate (I-LCCE), and the OMB-300 Exhibits (or similar for MSA requirements) for IPA/Orchestration Services programs. Assist with the development of briefing documents for the CORE, ERBs, CCBs, IPTs, and Analysis Technology Lines of Business forums All employment decisions at RTI are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. RTI will not tolerate discrimination or harassment based on any of these characteristics.
    $65k-87k yearly est. 2d ago
  • Network Administrator

    Robert Half 4.5company rating

    Systems Support Administrator Job In Richmond, VA

    Looking for a change of pace with more industry stability and growth potential? Looking for an employer that values your professional development and seeks to advance your skillset? Take advantage of this rare opportunity to join an industry leading firm and forget worrying about the stability of your job in an uncertain market! Due to department expansion, an industry and community staple is seeking an experienced Network Admin to join the hybrid team in Richmond, VA! If you have proven experience with setting up and monitoring Palo Alto and Juniper devices, we want to hear from you! Some benefits to you: Competitive compensation: Starting up to $100k Comprehensive benefits plus 401(k) match. Growth potential: We prefer to promote from within, if you are a learning oriented individual and want to progress your career, we are interested in you! Hybrid work environment with flexible schedule. Collaboration with global IT team. Industry stability: Tired of contract to contract or industry stability? Take advantage of this rare chance to join an industry staple and enjoy the benefits of working with a successful org! JD: We are seeking a skilled and experienced Network Administrator to join our team. The Network Admin is responsible for designing, implementing, and maintaining our organization's work infrastructure to ensure optimal performance, reliability, and security. Qualifications: 3+ years of proven experience in a Net Admin or similar role. Hands on experience with network hardware and software, including routers, switches, firewalls, VPNs, wireless access points, and network monitoring tools. Understanding of network security principles, including firewalls, encryption, and authentication protocols. Experience in troubleshooting networks and performance optimization and capacity planning. Excellent communication. Robert Half is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $100k yearly 5d ago
  • Network Administrator

    ECCO Select 4.8company rating

    Systems Support Administrator Job In Arlington, VA

    About Us ECCO Select is certified as a Women-owned, Minority-owned, Small Business Enterprise. Through best-in-class talent acquisition, IT program management, and being an established government contractor, ECCO Select specializes in providing people, process, and technology solutions for our clients' needs. ECCO Select has experience in assisting our commercial and government clients successfully manage projects and programs that transform their business operations through a variety of IT solutions. We're the talent behind the technology. To find out more about ECCO visit ******************* - Network Administrator Job Title: Network Administrator II Job Group and Level: Senior Network and Computer Systems Administrator Division/Department: Secure DoD Business Network support Reports to: Program Manager Work Location: Manassas, VA | Crystal City, VA Remote %: 0% You will work onsite in Crystal City, VA initially and then transition to onsite in Manassas, VA within the first year. We offer competitive compensation and an exceptional benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid time off, and much more. Job Summary: The Network Administrator II is responsible for supporting and maintaining the network infrastructures within domestic and international environments and data centers. This role contributes to a large enterprise effort on a federal contract, focusing on ensuring the reliability, security, and performance of network systems. The Network Administrator II will collaborate with senior team members and cross-functional IT teams to implement network solutions and troubleshoot issues effectively. Job Responsibilities: Assist in the management and maintenance of Cisco-based network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor network performance, identify issues, and implement troubleshooting measures to ensure optimal functionality. Collaborate with IT teams to support the integration of new network solutions and technologies. Implement network security measures to protect sensitive data and comply with federal standards. Maintain documentation related to network configurations, procedures, and operational standards. Provide support and guidance to junior network administrators and assist in their training and development. Participate in capacity planning and network upgrade projects as needed. Coordinate with vendors for network equipment procurement and support services. Ensure adherence to SLAs and assist in reporting on network performance and incidents. Stay updated on industry trends and best practices to contribute to network improvements. Qualifications: Must have an active Top Secret with SCI eligibility. As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C), ECCO Select will not consider candidates for this position who do not meet the aforementioned conditions. Bachelor's degree in computer science, Information Technology, or related field; equivalent work experience may be considered. Minimum of 2-3 years of experience in network administration, with a focus on Cisco technologies. Knowledge of Cisco networking technologies, including CCNA certification or equivalent experience. Familiarity with routing protocols (e.g., OSPF, EIGRP) and basic network architecture principles. Experience with network monitoring and management tools (e.g., SolarWinds, Wireshark). Basic understanding of network security measures and familiarity with firewall technologies. Exposure to VPN solutions and secure remote access technologies. Understanding of virtualization technologies (e.g., VMware, Hyper-V) related to network operations. Familiarity with cloud networking concepts (e.g., AWS, Azure) is a plus. Ability to obtain and maintain a security clearance as required for federal contracts. This job description is a summarization and overview of the essential functions and Role responsibilities. It is not intended to be all-inclusive ECCO Select's Comprehensive Benefits: PTO + Holidays 401(k) plan + company match Life & Health Employee Assistance Program Our Commitment We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
    $60k-75k yearly est. 4d ago
  • Storage and Virtualization Engineer

    Gridiron It

    Systems Support Administrator Job In Ashburn, VA

    As a Storage and Virtualization Engineer, you will be an engineer on a multi-discipline team that will deliver and manage the technology roadmap for the client's infrastructure architecture and management infrastructure based on solutions and services. As a Storage and Virtualization Architect you will have the responsibility ensure that the solution meets the RMA requirements. You are well versed across multiple technology disciplines to include but not limited to Enterprise Solutions, MPLS, Cyber Security, Managed Services, Voice services, Cisco DMPVN, Wireless (4G and 5G), application performance, IT, Cloud, Enterprise Solutions, and more. You will work in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver the initial and on-going infrastructure solutions for the complex requirements throughout the life-cycle of the program. Creating detailed design documents and implementation runbooks. Understanding of software-defined datacenter solutions to include areas of expertise in, virtualization, storage, rhel or windows operating systems. Implementing the technical requirements of the associated architecture to meet customer needs and requirements. Working with internal and external suppliers to understand how certain solutions can be incorporated. Working in collaboration with the other departments to develop proposals and high-level data center design Serving as an escalation point for mission critical incidents and changes. What we're looking for: This role will have design and implementation level responsibility over a complex, multi-data center, virtual private cloud environment. You will have deep hands-on enterprise experience with hyper-converged hardware, VMware virtualization, Software Defined Networks and Dell Storage and RHEL Operating Systems. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Experience in two or more technical areas listed: Storage Experience Designing and implementing Storage solutions, including, but not limited to, NFS, iSCSI, Fiber Channel, SMB Advanced Storage Experience configuring of Datastores, RDMs, Storage policies etc. Advanced knowledge Designing and implementing SAN and NAS Storage solutions Advanced knowledge with Disaster Recovery methodologies in a virtual infrastructure Virtualization Experience Designing and Deploying VMware clusters from vSphere and ESXi CLI. Experience Designing and Deploying one or more of the following VMware components: NSX, vSAN, vRealize, vRA, vRO. Expert VMware experience supporting Vcenter/ESXi should include installation, implementation, performance monitoring, optimization, and troubleshooting. Advanced experience of HA, Vmotion, and DRS Cluster environments. Compute and Cloud Experience Designing and Deploying Hyper-Converged hardware (Cisco, Dell, Nutanix). Experience Designing highly available CLOUD infrastructure based on industry best practices. Experience Designing Disaster Recovery infrastructure to include Cloud based workloads. Experience Designing Hybrid Cloud environments including storage solutions and compute resources Operating System Advanced knowledge Designing and Implementing RHEL Operating systems Advanced knowledge Designing and Implementing Windows Operating systems Experience implementing Hardening or STIGs for RHEL or Windows Operating Systems Experience creating Operating System Golden Images for fast deployment Experience with Automation and configuration management. Experience with technical documentation creation. Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits Salary Range: $60-65 hourly (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
    $60-65 hourly 3d ago
  • Information Technology Support Engineer

    Avaso Technology Solutions

    Systems Support Administrator Job In Richmond, VA

    Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC's, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops and/or cabling, advanced troubleshooting of technical is-sues on desktop/notebook computer equipment, low-level configuration, and support of server/storage equipment (i.e., smart hands support) when guided by more senior personnel. Responsibilities: · Provide technical support as point of contact for IT for the site. · End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required. · New users onboarding preparing IT assets and tools. · Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. · Executive / VIP support. · Executes service delivery (e.g., IMAC, break fix, desk side support) · Coordinates with Client end user on expectations and availability to conduct managed Client Services. · Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as-sets in campus/remote locations. · Identifies potential issues that could adversely impact end user experience and follows through on action steps. · IP phone, Video conference support, Level 1 Multifunction Printers support. · Serves as an entry point to develop both technical and Client skills to grow into broader and more challenging field services roles. · Basic installation and maintenance of technical products · Handing tickets on ServiceNow or similar ticketing system. · Work is regularly reviewed by a more senior level technical specialist. · Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals. · Installs, maintains, and optimizes desk-top /notebook configurations. · Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. · Troubleshooting MS Windows 10. · Troubleshooting MS Office 365 issues for end-users. · Performs maintenance and repair services. · Advises Client on preventive maintenance and configurations which may impact product performance & Instructs Clients in the operation and maintenance of the system.
    $69k-97k yearly est. 4d ago

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