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Systems Support Administrator remote jobs - 1,405 jobs

  • Remote Online Product Support - No Experience

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $76k-127k yearly est. 60d+ ago
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  • Hardware Analyst - DOJ EOIR End User Support

    ITC Federal, Inc. 4.7company rating

    Remote job

    ID 2025-1434 Remote Yes JOB TITLE: Hardware Analyst GOVERNMENT AGENCY: DOJ EOIR POSITION INFORMATION: Full-time LOCATION: Falls Church, VA; Hybrid (3 days onsite/2 days telework); initial 60 days is 100% onsite for training POSITION TIMING: Position requires candidate to obtain a DOJ Public Trust clearance which can take 4-6 weeks to process and must be complete prior to starting employement BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off ITC Federal is seeking a motivated, career and customer-oriented Hardware Analyst to join our team in Falls Church, VA. This is a hybrid position, supporting the US government. Regular weekly schedule will be 4 days working on site and 1 day working remote, which also includes weekend work on Saturdays and Sundays as part of a set schedule. All weekend work will be performed remotely. This is a fast-paced work environment that offers the opportunity to utilize hands-on experience with a variety of IT solutions to solve mission-critical problems supporting the US government. ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ITC, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Responsibilities RESPONSIBILITIES: Open, receive, manage, and resolve customer hardware incident and service request tickets as part of the OIT Service Desk Hardware Team. Respond to customer emails sent to the OIT Service Desk Hardware mailbox. Resolve issues with hardware and deploy hardware for customers, including laptops, desktops, mice, keyboards, docking stations, printers, scanners, and all associated cabling. Provide on-site and remote support in a timely and professional manner. Perform imaging, deployment, and replacement of computer systems in accordance with organizational standards. Support the OIT Service Desk by assisting with incoming calls during high call volume periods or as needed, ensuring prompt support and maintaining service levels. Support OIT Service Desk hardware inventory tasks and management. Work an eight-hour shift within the OIT Service Desk operating hours of 6:00 AM to 8:00 PM Eastern Time. Periodically travel to EOIR Immigration Courts to provide customer support, move equipment, set up equipment, and prepare equipment for shipment. Travel is typically 15% or less of scheduled work hours in a calendar year. Complete other duties as assigned. Qualifications REQUIRED: Ability to obtain a DOJ Public Trust clearance (must be obtained prior to start date). A minimum of two years of professional experience in supporting an IT service desk or performing similar IT support work. Proven experience supporting enterprise hardware, software, and peripherals, specifically Microsoft Office products; and experience providing IT support to users via phone, email, and/or in person. Knowledgeable with Microsoft Windows 10 and 11, basic networking concepts, PC hardware, and COTS software. Proven excellence in written and verbal communication within a team and with end users, VIPs, team managers, and client managers. Proven ability to perform job duties independently with minimal oversight, and ability to perform at a high level in a fast-paced, service-oriented environment. Must be able to work an eight-hour shift between the hours of 6:00 AM to 8:00 PM as assigned Preferred Qualifications: Bachelor's degree from an accredited university One or more IT certifications such as A+, Security+, Network+, or ITIL Experience working with ServiceNow WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. The person in this position must be able to remain in a stationary position 50% of the time. Regular movement around the campus of large immigration courts is required throughout the day to provide hands-on support to customers. The person in this position must have the ability to lift and move IT equipment weighing up to 50 pounds. ITC Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $64k-94k yearly est. 2d ago
  • Neuroradiologist - REMOTE 7 On / 14 Off

    Maimonides Medical Center 4.7company rating

    Remote job

    Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.
    $45k-54k yearly est. 1d ago
  • Full-Stack Engineer (Gov) - Remote, Visa Support, PTO

    Twelvelabs

    Remote job

    A cutting-edge AI company in San Francisco is seeking a Full Stack Engineer to design, build, and scale systems that power their platform. This role combines backend and frontend development with responsibilities in API design and system architecture. Candidates should have experience with modern frameworks and cloud technologies. The position is remote eligible for U.S.-based candidates, but in-person interviews will be required in San Francisco. #J-18808-Ljbffr
    $80k-112k yearly est. 5d ago
  • Remote Principal Engineer - Elasticsearch Storage Engine

    Elasticsearch B.V 4.7company rating

    Remote job

    A leading technology company is looking for a Principal Software Engineer II to join their globally distributed team in Seattle. You will lead initiatives for Timeseries solutions, contribute to Elasticsearch development, and collaborate with senior engineers. The role requires strong Java skills and experience with data storage technologies. This fully remote position offers competitive pay and benefits, emphasizing diversity and inclusion in their workforce. #J-18808-Ljbffr
    $86k-117k yearly est. 6d ago
  • IT Training Specialist - Cerner

    Spectraforce 4.5company rating

    Remote job

    IT Training Specialist Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**) Duration of Assignment: 6 - Months - Possible Extension An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems. Minimum Education: • Bachelor's Degree Degree in a related field required. Minimum Experience: • Minimum 3 years of proven IT training experience, preferably in a healthcare setting. • Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications • Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio • Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus • Ability to understand business and clinical application workflows • Experience writing eLearning scripts a plus • Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials • Experience utilizing SnagIt • Experience working in large and dynamic project environment preferred • Proven track record of excellence as a professional Accountabilities: • Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures. • Schedule classes based on availability of classrooms, equipment, and instructors. • Create “self paced” learning avenues using video, audio and other computer based learning tools. • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. • Develop specific classroom style training programs for new applications and hardware. • Monitor, evaluate and record training activities and program effectiveness. • Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts. • Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers. • Design, plan, organize and direct orientation and training for employees on Information Technology applications. • Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
    $85k-120k yearly est. 3d ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado

    Evolve Systems

    Remote job

    We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career. Your Responsibilities Support setup and maintenance of computer systems and networks Troubleshoot technical issues and provide basic solutions Learn to install and configure hardware, software, and applications Follow IT security protocols and support data protection Collaborate with remote team members Qualifications Veterans discharged 2012 2025 strongly encouraged No prior IT experience required Strong communication, teamwork, and attention to detail Interest in technology is a plus What We Offer Competitive pay: $26 $33/hr Flexible remote work schedule Paid IT training and certification opportunities Veteran-supportive workplace with career growth Apply today and start your next mission a successful career in IT!
    $26-33 hourly 30d ago
  • Staff Infrastructure Engineer SF, NYC, or Remote (USA)

    Hex 3.9company rating

    Remote job

    Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility. We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life. Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity. We're seeking an experienced infrastructure engineer to join us as a technical leader who will shape the future of our platform architecture! You'll work directly with our engineering leadership to drive infrastructure strategy, mentor our growing team, and build systems that scale with our ambitious growth plans. We recently raised a Series C and are experiencing rapid growth not just in the number of customers and users, but also in the kinds of data workflows we can support with our kernel compute backend. This isn't a hands-off leadership role - you'll be deeply technical while providing strategic direction. We need someone who has strong opinions backed by experience and isn't afraid to make the hard decisions that come with rapid scaling. What you will do Strategic Leadership Define and execute our infrastructure roadmap across our multi-tenant and single-tenant stacks Establish engineering standards, practices, and tooling across the infrastructure team Collaborate with product and engineering teams to align infrastructure investments with business objectives Lead deep database performance optimization and scaling strategies Lead infrastructure cost optimization and capacity planning initiatives Technical Ownership Architect and implement scalable solutions on our AWS/Kubernetes/PostgreSQL/Redis stack Design container orchestration strategies with Kubernetes patterns and resource optimization Design and build robust CI/CD pipelines and deployment strategies Drive reliability engineering practices including monitoring, alerting, and incident response Evaluate and integrate new technologies that enhance our platform capabilities Team Development Mentor engineers and help grow their technical skills Participate in hiring and building out the infrastructure team Foster a culture of technical excellence and continuous learning Lead technical design reviews and architecture discussions About You Technical Expertise 7+ years of infrastructure engineering experience with 3+ years in technical leadership roles Deep expertise with AWS services (EC2, RDS, EKS, networking, security) Production experience with Kubernetes orchestration and container management Experience with database performance engineering - query optimization, execution plan analysis, and datastore selection for different workload patterns Proficiency with infrastructure as code (Terraform, CloudFormation, or similar) Solid understanding of application deployment and scaling Knowledge of security best practices and compliance frameworks Leadership Qualities Track record of leading technical initiatives in fast-growing companies Strong opinions on engineering best practices with the flexibility to adapt Excellent communication skills and ability to influence across organizations Comfortable with ambiguity and rapid decision-making in a startup environment Startup Experience Understanding of the unique challenges of scaling infrastructure during hypergrowth Ability to balance technical debt with feature velocity Experience with resource constraints and scrappy problem-solving Bonus Points Advanced Kubernetes operators development and custom resource definitions Background with observability tools (Datadog, New Relic, Prometheus/Grafana) Contributions to open source infrastructure projects Experience with multi-region deployments and disaster recovery planning Our stack Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $215,000 - $270,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. #J-18808-Ljbffr
    $215k-270k yearly 2d ago
  • Remote Golang Platform Engineer - Compute

    Vercel.com 4.1company rating

    Remote job

    A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr
    $180k-280k yearly 3d ago
  • Linear IT Systems Administrator

    Teksystems 4.4company rating

    Remote job

    Seeking an IT Systems Administrator to help deliver seamless, secure, and high-impact technology experiences for our global workforce. In this key role, you'll manage and optimize our collaboration and productivity applications, ensuring reliable and efficient teamwork across all platforms. We're looking for someone who is passionate about automation, scripting, and integrations, and excels at both solving hands-on challenges and designing scalable solutions for the future. *What You'll Do:* * Collaborate with teams across the business to identify, troubleshoot, and resolve issues related to our collaboration applications and integrations. * Play a key role in scaling our IT environment by configuring and optimizing tools that empower workplace collaboration. * Administer and configure enterprise-wide collaboration applications, ensuring smooth implementation and adoption. * Eliminate workflow bottlenecks by identifying manual processes and introducing automation solutions where possible. * Drive technical and process improvements to ensure a secure, compliant, and reliable environment. * Create and maintain clear, comprehensive internal and external documentation for processes, configurations, and best practices. * Support eDiscovery, compliance, and audit initiatives in partnership with the IT organization. * Act as a technical escalation point, providing expert guidance and solutions to both the IT team and business units. * Partner with Business Systems Analysts to scope and support new application implementations and system transitions. *What We Look For In You:* * 3+ years of relevant work experience. * Experience implementing and/or administering work management apps, such as *Linear.app *and *Jira *with a focus on governance, access controls, and security best practices. * Hands-on experience implementing and/or administering *Okta.* * Experience in managing modern SaaS tools. * Proficient in automation using APIs and/or iPaaS solutions. * Demonstrated collaboration with security engineering teams in a security-focused environment. * Experience integrating *AI technologies*-such as large language models (LLMs), custom Model Context Protocol (MCP) servers, or AI-driven automations-with SaaS platforms to enhance workflows and security. * Someone that's implemented a *zero trust environment* and have owned that in their environment. *Job Type & Location*This is a Contract position based out of Los Angeles, CA. *Pay and Benefits*The pay range for this position is $60.00 - $67.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 29, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $60-67.5 hourly 1d ago
  • Technical Support Engineer (Norway based)

    Everbridge 4.6company rating

    Remote job

    Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most. This is a fully remote position exclusively open to candidates residing in Norway. As a Technical Support Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems. What you'll do: Providing technical support to primarily Norwegian and European customers. Managing and resolving incidents and support tickets according to defined SLAs. Participating in a 24/7 on‑call rotation (one week on duty at a time). Collaborating with Engineering and Product teams to improve platform resilience. Proactively monitoring system performance and identifying issues before they accelerate. Assisting with software upgrades, installations, and platform configurations. Delivering training sessions to clients as needed. What you'll bring: Fluency in Norwegian and English (both written and verbal). Strong communication, presentation, and customer‑handling skills. Excellent organizational and time‑management abilities. Calm and methodical approach to resolving business‑critical technical issues. Experience working in Linux-based environments. Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols. Understanding of telecom networks (2G-5G) is a strong plus. Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred. #LI-HG1 We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: Private Healthcare Pension Group Life/Income Protection Life & Total Permanent Disability Insurance to protect you and your loved ones. We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit ******************* Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr
    $52k-67k yearly est. 6d ago
  • Infrastructure Engineer - Cloud, Kubernetes, Equity & Remote

    Sift Stack, Inc.

    Remote job

    A technology company is seeking a DevOps Engineer to design and maintain scalable infrastructure solutions, collaborating closely with software engineers. This role requires at least 3 years of experience in distributed systems and cloud-based environments such as AWS or Azure, along with experience in containerization technologies like Docker and Kubernetes. The company values a collaborative approach and offers a salary range of $150,000 - $200,000 per year plus equity and benefits. #J-18808-Ljbffr
    $150k-200k yearly 6d ago
  • Technical Support Engineer New Turkey - Remote

    Fundraiseup

    Remote job

    Languages: Fluent in Russian and English Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am. We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver. A Truly Global Product We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe. We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps. Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search. The Team We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing. Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first. About the Role As a Technical Support Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap. What You'll Do Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress. Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team. Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions. Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements. Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams. Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company. Requirements Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams. Relevant Experience: 2 years of experiencein technical support, product support, or a client-facing implementation role. Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems. A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues. Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail. A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments. Curiosity and a hypothesis‑driven mindset Ability to communicate complex analytical concepts to non‑technical audiences Detail‑oriented with a strong sense of ownership Comfort working in fast‑paced, data‑rich environments Why work with us A strong, collaborative product team that owns what it builds Clear product vision and access to real customer feedback from global nonprofit leaders Flat structure: no politics, just great work with great people Transparent company culture - we share how we're growing, where revenue comes from, and what's next Long‑term focus: we offer equity options and value sustained, meaningful contribution 30 days off 100% paid telemedicine plan Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace. English learning courses Relevant professional education Gym or swimming pool Co‑working Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr
    $61k-87k yearly est. 5d ago
  • Infrastructure Platform Engineer

    Fieldguide

    Remote job

    About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA, but built as a remote‑first company that enables you to do your best work from anywhere. We're backed by top investors including Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity - in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self‑reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start‑up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work‑life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role As an Infrastructure Platform Engineer at Fieldguide, you will play a pivotal role in our mission to design, build, and deliver a cutting‑edge foundation for our product teams in a dynamic, cloud‑based environment. You'll collaborate closely with our talented product developers to craft and maintain the optimal cloud infrastructure, finding the balance between performance, resilience, and cost‑effectiveness. You'll be at the forefront of emerging technologies, overseeing our production environment by monitoring availability and taking a holistic approach to system health to ensure top‑notch quality, security, and reliability. Your role will also encompass providing primary operational support and engineering expertise for our distributed software applications across the entire Fieldguide environment. What You'll Do Design, build, and maintain core platform infrastructure to support scalable, reliable, and secure services across engineering teams. Develop and manage Infrastructure as Code (IaC) using tools like Terraform to ensure consistent, reliable environments. Collaborate with software and data engineering teams to provide self‑service infrastructure and platform tooling that accelerates development workflows. Monitor and improve system reliability, performance, and cost efficiency through metrics, logging, and alerting frameworks (e.g., Datadog, CloudWatch). Ensure infrastructure security and compliance by implementing best practices for identity management, network segmentation, secrets handling, and vulnerability management. Contribute to incident response and postmortem processes, driving root cause analysis and long‑term improvements. Mentor and collaborate with other engineers, fostering a culture of reliability, automation, and continuous improvement. Support disaster recovery and business continuity planning, ensuring high availability and resilience of critical systems. Document infrastructure design, architecture decisions, and operational procedures for transparency and team enablement. Who You Are You have extensive hands‑on experience in constructing complex cloud solutions using multiple AWS services. You are skilled in provisioning and configuring cloud services using Terraform and the AWS CLI / API. You have proficiency in designing effective monitoring/alerting and log aggregation solutions using tools like Datadog and AWS CloudWatch (New Relic, Prometheus/Grafana, etc.). You have a solid understanding of data systems, including both SQL and NoSQL. You have experience in developing and maintaining software in security and regulatory compliance environments (SOC 2, PCI‑DSS, HIPAA, etc.). You are comfortable in participating in on‑call support to ensure 24/7 availability of services. You have a passion for mentoring and coaching other engineers. You have excellent communication and organizational skills, capable of managing multiple competing priorities in a rapidly evolving environment. Bonus Points You have experience with GraphQL as a database front‑end API. You have experience with database system architecture (e.g., Postgres) and observability, to help us increase our overall database performance. You have experience both working with AI, and with providing it as a tool for engineers and our internal applications to utilize. You have experience working through and designing for security audits (e.g., SOC2, PCI, etc.). More about Fieldguide Fieldguide is a values‑based company. Our values are: Fearless - Inspire & break down seemingly impossible walls. Fast - Launch fast with excellence, iterate to perfection. Lovable - Deliver happiness & 11 star experiences. Owners - Execute & run the business with ownership. Win‑win - Create mutual value & earn trust for life. Inclusive - Scale the best ideas with inclusive teams. Some of our benefits include Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules #J-18808-Ljbffr
    $115k-175k yearly est. 3d ago
  • Management Information Systems Specialist

    Revolution Technologies

    Remote job

    Our Client needs a Senior Computer System Analyst to join their team in Scottdale, AZ. Due to the nature of work performed within client facilities, U.S. citizenship is required. This role will me mostly on-site with some remote work available to the right candidate. Bachelor's degree in a specialized area; or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. As the Senior Information System Specialist, you'll perform IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting company business processes and operations. You'll also analyze, install, acquire, modify and support operating systems, database or utilities software. Basically, you'll plan, conduct and direct the analysis of business problems to be solved with automated systems. With a partial focus on Systems Administration, we'll expect you to oversee Red Hat LINUX, UNIX, or Windows OS command line administration along with Trusted Network Environment (TNE) Pitbull command level administration. You'll also manage command line troubleshooting of OS and associated hardware/software. As the Senior Computer System Analyst, you'll also focus on System Networking, which will include providing day-to-day communication/network security operation and maintenance of multiple secure network infrastructures. Essentially, you'll troubleshoot network architectures consisting of multilevel access and multilevel security platforms supporting both CONUS and OCONUS sites. We'll require you to configure, install, and troubleshoot Cisco routers, switches, VOIP systems, video teleconferencing, and various other network and telecommunication components. You'll also troubleshoot and/or install 10/100/1000 Base T and fiber optic wiring as needed in support of network systems. ROLE AND POSITION OBJECTIVES: As a Senior Computer System Analyst, you'll be a member of a cross functional team responsible for ensuring virtual machines and applications run successfully within a PaaS (Platform as a Service) environment. You will be responsible for new installation and deployment of Platform as a Service systems, to include monthly systems updates and troubleshooting application or VM issues. Needed Skills: Red Hat Enterprise Linux VM management Containerized services Tiered helpdesk experience Hands on experience with UNIX/LINUX Clear understanding of routing protocols, TCP/IP protocols, security requirements and network communications Bachelors Degree Your Motivations: Likes troubleshooting and solving problems Wants to get hands-on experience with a lot of different applications/software Wants to improve user experience and overall product performance Developing familiarity with applicable DISA, IC, and coalition security requirements documents such as STIGS Clear understanding of CISCO Routers, Switches, WAN Protocols (EIGRP), QOS, LAN and Data Center Protocols (Spanning -Tree, Fabric-enabled technologies, VoIP to support Data, Voice and Video) Clear understanding of VTC systems to include Tandberg and Polycom General familiarity with DMVPM Hands-on configuration experience with KG-175's Workplace Options: This position is NOT a remote opportunity. This position is hybrid with majority in-office support, some room for telework.
    $51k-76k yearly est. 1d ago
  • Remote TypeScript Forward Deployed Engineer for Enterprise

    Socket 3.5company rating

    Remote job

    A tech company is seeking a Forward Deployed Engineer to bridge its enterprise customers and engineering teams. The role emphasizes custom code and solutions to enhance customer security values. Candidates should have robust skills in TypeScript/JavaScript and a customer-first mindset. This remote position requires occasional travel. The estimated salary ranges from $125,000 to $200,000, along with benefits. #J-18808-Ljbffr
    $125k-200k yearly 3d ago
  • Enterprise AI Agent Engineer: Build Production-Grade Agents

    Cohere 4.5company rating

    Remote job

    A fast-growing AI startup in San Francisco is seeking Applied AI Engineers to design and deploy production-grade AI agents. The role involves close collaboration with enterprise customers to integrate large language models into workflows, ensuring reliability and performance. Ideal candidates have a degree in Computer Science, strong programming skills in Python or JavaScript, and experience with LLMs. Enjoy a supportive work culture with numerous perks, including flexible remote work and extensive vacation time. #J-18808-Ljbffr
    $120k-160k yearly est. 5d ago
  • Remote Enterprise Platform Engineer: Secure & Scalable

    Amiri Recruiting

    Remote job

    A leading tech recruitment agency is seeking an Enterprise Engineer to design product solutions for enterprise customers. The role involves understanding customer needs, scaling infrastructure, and building secure systems. Candidates should have over 4 years in software or infrastructure engineering with strong backend skills and a desire to drive revenue impact. This position is suitable for individuals with cross-functional capabilities and familiarity with AI-powered developer tools, offering flexibility with SF/NYC/Remote locations. #J-18808-Ljbffr
    $111k-158k yearly est. 6d ago
  • Database System Administrator for ADABAS, IDMS, Datacom, Oracle

    Din Development Corporation

    Remote job

    DDC- IT Services is seeking a qualified candidate to fill the role of a Senior Database Admin (ADABAS). This individual will maintain software and DBMS environments in compliance with the STIG and/or the SRG. Job Duties and Responsibilities: Maintain software and DBMS environments in compliance with the STIG and/or the SRG. This includes keeping software at a vendor supported version, applying necessary security software patches within the required timeframe, and maintaining required documentation as outlined in the STIG. Maintain any and all software exits associated with the software maintained in this SOW, regardless of the language used to write the exit. Maintain a working knowledge of departmental SOPs. Ensure that all work is completed using the documented procedures, to include updating and maintaining tickets, change requests, and documentation. DBMS, including all changes and upgrades. Provide a report to the supported Government POC on customer questions. Use SMP/E to install software as a lead technician within the IBM SMP/E. Install, customize, upgrade and maintain Data Base Management Systems (DBMS) Software on mainframe computer platforms running z/OS. Participate in planning and executing database migrations, application software upgrades/migrations. Analyze reasons for outages to provide RCA reports, give presentations to managements about RCA, and lead mitigation efforts of a team of technicians. Demonstrate a thorough understanding and experience of the IBM SMP/E environment while using SMP/E to install software as a lead technician. Other duties as assigned. Job Requirements (Education/Skills/Experience): *Must have an active Secret Clearance* Must currently possess one of the IAT Level 1 certifications: A+CE CCNA-Security Network+ CE SSCP Diné Development Corporation (DDC) is a Navajo Nation owned family of companies that delivers IT, professional, and environmental solutions to advance the missions of federal, state, and tribal government agencies. As thought leaders and innovators, our team of specialists build client-centric solutions that solve critical challenges faced by defense, civilian, and healthcare organizations. Employing a mission-focused approach, we deliver value that not only enhances current operations, but also drives future change. Closely aligned with this approach is our commitment to advancing the Navajo Nation and its People. Through economic development and community empowerment, we elevate the Navajo Nation to provide lasting impact and sustainable growth for future generations. DDC's ability to unite legacy-inspired technologies, industry best practices, and proven methodologies has contributed to our success for twenty years. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify. #ddcitservicesjobs #LI-DNP
    $69k-93k yearly est. Auto-Apply 60d+ ago
  • Systems Database Administrator

    University of Washington 4.4company rating

    Remote job

    UW MEDICINE IT SERVICES has an outstanding job opportunity for a Systems Database Administrator (DBA) position. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday Required participation in team on call schedule DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS 100% remote opportunity 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES Administer databases supporting clinical, financial, and administrative applications which support patient care Providing data access and security activities Resolving database performance issues Managing database capacity needs, replication, and other distributed data issues Providing advice, consultation, and support to partners, systems managers, senior computing specialists, and operations personnel of varying levels of expertise REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience 4+ years technology experience should include: 4+ years of progressively responsible systems administration, analysis, and programming experience on a broad range of platforms 2+ years of relational database systems administration and programming experience in a distributed networked client/server environment Demonstrated experience in relational database systems and other technologies Demonstrated experience working with teams in the development and support of applications Demonstrated communication skills and the ability to work with personnel of various levels of technical background ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $115,008.00 annual Pay Range Maximum: $140,004.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $115k-140k yearly 2d ago

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