FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Systems Support Administrator

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Systems Support Administrator Skills

Below we've compiled a list of the most important skills for a Systems Support Administrator. We ranked the top skills based on the percentage of Systems Support Administrator resumes they appeared on. For example, 8.7% of Systems Support Administrator resumes contained Customer Service as a skill. Let's find out what skills a Systems Support Administrator actually needs in order to be successful in the workplace.

These are the most important skills for a Systems Support Administrator:

1. Customer Service

demand arrow
high Demand
Here's how Customer Service is used in Systems Support Administrator jobs:
  • Provided world class customer service, troubleshooting assistance, and video conferencing support catered towards executives.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Worked primarily in customer service, covering several fields of support for Communication Systems Division.
  • Provide superior customer service simultaneously with troubleshooting.
  • Contributed high quality customer service; engaged problem, isolated incident and worked toward a solution all while being remote.
  • Worked with the Help Desk team supporting 4700 XO Employees utilizing Remedy Ticket Solution and providing Excellent Customer Service.
  • Provide hands-on and phone support, troubleshooting multiple technical related problems while providing a high level of customer service.
  • Provide exceptional customer service while administering custom software packages, desktop software and hardware for 45 separate businesses.
  • Provided high quality customer service and technical support to end-users and the Network Operations Center.
  • Provided technical aid to customer service staff who supported web hosting and domain records.
  • Trained new employees in procedures, use of applications, and customer service techniques.
  • Served as a primary point of contact for technical support and customer service.
  • Provide to customers Tier 1 customer service requiring broad technical troubleshooting skills.
  • Provide a high level of customer service while supporting end users.
  • Train new hires in technical support and customer service skills.
  • Provide daily customer service support through case-logging in CRM software.
  • End user desktop support for BellSouth customer service center.
  • Supported customer service inbound and outbound calls.
  • Create CIFS and NTFS shares Provide 24/7 customer service support for all company employees.
  • Received a Customer Service Award issued by the IT Department CTO in 11/2011.

Show More

2. Computer Hardware

demand arrow
high Demand
Here's how Computer Hardware is used in Systems Support Administrator jobs:
  • Tested and analyzed computer hardware and software malfunctions to resolve physical and logical processing problems.
  • Make recommendations for computer hardware / software solutions based on specific customer requirements.
  • Designed, configured, and tested computer hardware, networking software, and operating system software.
  • Developed, integrated, and maintained an MS Access database of computer hardware and software inventory
  • Coordinated and track the installation of computer hardware and printer setup in the local company.
  • Provide systems support for all computer hardware, software and networking in IT/Broadcast environment.
  • Experienced in installing, configuring, and troubleshooting Personal Computer hardware, and software.
  • Performed troubleshooting and diagnosis of network connectivity issues, and all computer hardware issues.
  • Assembled, configured, installed, tested and repaired computer hardware and software.
  • Install, modify, and repair computer hardware and software.
  • Install computer hardware, Set up Exchange Servers 5.0, Software, Peripherals, Network wiring and customize cabling.

Show More

3. Windows XP

demand arrow
high Demand
Here's how Windows XP is used in Systems Support Administrator jobs:
  • Maintained and trouble shot Windows XP, Server 2000, and Server 2003 configurations, routers, switches, and printers.
  • Created and maintained Windows XP and Windows 7 fully STIG complaint images using Microsoft Deployment Toolkit 2012 and SCCM 2007.
  • Installed and supported MS office 2000, office 2003, Windows 2000, Windows XP and Windows Vista.
  • Maintained application level infrastructure including Windows Server 2003, 2008 R2, Active Directory, Windows XP/7 workstations.
  • Planned and facilitated the roll out of Windows XP and Office 2003 to 800+ users.
  • Supported Windows XP to Thin client migration +500 terminals with minimal down time.
  • Worked on project migrating all users from Windows XP to Windows 7.
  • Experience in installing, configuring, and troubleshooting Windows XP Professional 32/64.
  • Experienced with Desktop Support in Windows XP, and Windows 7 environments.
  • Trained users on usage of Windows XP/7, Microsoft Office 2010.
  • Migrated 500 computers from Windows 2000 to Windows XP.
  • Migrated desktops from Windows 2000 to Windows XP.
  • Supported Windows XP to Windows 7 migration.
  • Supported Windows XP and Windows 7 images.
  • Provided software support for Windows XP, Vista, Windows 7, 2000, 2003, and 2008 Server.
  • Configure and maintain Windows XP with SP, patches, Antivirus, and Spy ware removal tools.
  • Support for Windows XP, Windows 7 and Citrix (thick client) operating systems.

Show More

4. Remote Access

demand arrow
high Demand
Here's how Remote Access is used in Systems Support Administrator jobs:
  • Network Troubleshooting including user authentication, remote access, bottlenecks.
  • Trained Help Desk staff/NOC on how to utilize the ACE system and trained all individual users on procedures for Remote Access.
  • Handled issues involving remote access; configured RSA Authentication Manager to allow NASD end users to access system remotely.
  • Configure Active Identity PKI and Remote Access Token Cards.
  • Assist users with Remote Access/VPN issues.
  • Rig Control and support Windows remote access and lync.
  • Assist offsite users via remote access.

Show More

5. Active Directory

demand arrow
high Demand
Here's how Active Directory is used in Systems Support Administrator jobs:
  • Administered user accounts within Active Directory environment while delivering support via telephone, remotely, email and Walk-ins.
  • Administered Active Directory network and performed network software deployments using Microsoft GPO.
  • Trained and experienced using Microsoft Active Directory.
  • Configured users in Active Directory.
  • Created new employees in Active Directory and give them rights to new systems and software that is appropriate to their roles/title.
  • Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for over 150 users.
  • Created and managed user access in Active Directory by creating and updating user accounts in Windows 2003/2008 server environment.
  • Account creation, unlocking of users accounts, password resets when needed using Active Directory Services.
  • Created user accounts in Active Directory Services, disable and deleted user accounts as needed.
  • Support and maintain active directory user accounts, including certificate, rights and system groups.
  • Worked within Active Directory to set up and manage users on a regular basis.
  • Manage the creation and deletion of User Accounts (Active Directory) 5.
  • Performed creating, reset passwords, modifying end users account in Active Directory.
  • Configured user accounts as needed in Active Directory and Exchange.
  • Administer Active Directory 2008/2012 functions, Applications with SCCM2012 Globally.
  • Manage network users accounts via Active Directory.
  • Administer Active Directory, Exchange and Servers.
  • Administer MS2003/2008 Active Directory, Users and Computers, print queues, MS SMS.
  • Administer rack-based Windows 2003/2008 Physical, Terminal Servers and Hyper-V Servers, SANs, NASs, Active Directory and Exchange 2007.
  • Experience with Active Directory Administartion (users, OU, workstations) Symantec Backup Exec, Outlook Exchange administration.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Desktop

demand arrow
high Demand
Here's how Desktop is used in Systems Support Administrator jobs:
  • Maintain configurations of all notebook and desktop computer systems according to established standards.
  • Perform laptop/desktop deployment re-imaging, configuration and software installs.
  • Coordinated desktop and server security audits.
  • Identified hardware and software problems, troubleshot and provided assistance to 1000+ desktop users and remote users at multiple locations.
  • Supported PGP Desktop 9.0 and PGP Universal Admin; used Peregrine Systems/Service Center troubleshooting ticket center.
  • Connect, diagnose and resolve desktop, printer, and LAN hardware and software problems.
  • Perform desktop support to over 1000 users, in person or using remote Control Technology.
  • Provide tier level 2 and 3 network desktop support on Microsoft Windows 7.
  • Administered servers and provided desktop support for the Digital Audio Network.
  • Support for all issues ranging from Server/Network outages to Desktop Support.
  • Provided daily desktop support as per users' requests.
  • Maintained over 325 desktop systems and 75 laptop systems.
  • Fielded all internal Desktop Support calls.
  • Planned and administered cost-cutting initiatives for consolidating desktop / backend processing hardware, application licenses, and third party application dependencies.
  • Maintained onsite server rooms, performed direct desktop support for end-users, and supported recently implemented Cisco phone system.
  • Maintained inventories and schedules for system upgrades in several remote sites for all desktop pc's and servers.
  • Created and managed Citrix VDI (Virtual Desktop Image), and reset the VDI sessions.
  • Provided desktop support and phone support for onsite and remote users.
  • refresh of laptops and desktops.
  • Support of remote and local end users for Larson Juhl using Remote desktop and Teamviewer.

Show More

2 Desktop Jobs

No jobs at selected location

7. PCS

demand arrow
high Demand
Here's how PCS is used in Systems Support Administrator jobs:
  • Spearheaded moving data storage from individual PCs to server based storage with centralized backup for disaster recovery.
  • Installed and configured hardware and software such as PCs, Laptops, Tablets, Printers, and Card Readers.
  • Build PCs (desktop and notebook) for new and existing staff and ensure upgrades are installed when necessary
  • Worked with engineers and plant personnel to determine how to best utilize PCs in a manufacturing environment.
  • Created and implemented a project plan to upgrade 35 PCs from Windows 98 to Windows XP Professional.
  • Configured and deployed PCs to customers using standard images at 10+ sites in NC and SC.
  • Coordinated all deployed PCs, servers, and networking equipment for acquisitions and Boston branch upgrades.
  • Utilize MacAfee Endpoint Encryption for PCs to allow users access to systems when locked out.
  • Install software via Zen and SMS on PCs and laptops and troubleshoot Zen/SMS application installations.
  • Review, assess, and manage inventory of PCs, laptops and monitors.
  • Installed, configured and deployed PCs and laptops.
  • Install networked PCs and/or Thin clients.
  • Set up staff workstations with PCs, Macs, phones and laptops.
  • Access Report Writer Accountable for 35 PCs and 50 active directory user accounts, network switches and servers.
  • Support employees worldwide with PCs, laptops, handheld devices, retail POS and bill payment kiosks.
  • Resolved problems regarding Desktop PCs, Network, Warehouse Management System and Crisplant Systems.
  • Removed viruses and adware from users' PCs.
  • Utilize various "Imaging" applications to clone PCs for use by the company.
  • Configured/tested/deployed staff workstation PCs, Macs, VOIPphones, smartphones, and laptops.

Show More

8. Technical Support

demand arrow
high Demand
Here's how Technical Support is used in Systems Support Administrator jobs:
  • Provide on-call consulting advice and technical support to various users/client organizations regarding specific operational/applications issues.
  • Served as operating system expert, providing technical support for entire organization.
  • Provide technical support to customers by activating Blackberry and Microsoft Exchange accounts.
  • Improved client references by writing and maintaining documentation for technical support.
  • Provide technical support to residential and commercial dial-up customers.
  • Ensured customer satisfaction by providing online technical support.
  • Provided customers technical support in HPUX operating system.
  • Managed LAN/WAN technical support and developed automation training in SW Region for more than 250 users.
  • Provided senior technical support to both in-house IS staff and user departments for all network applications.
  • Worked as a proactive team player to provide technical support for over 2000 DMDC users.
  • Provide technical support as a DevOps engineer for the Interactive and Web Development team.
  • Established network connectivity and provided technical support during the DLJ and CSFB merger.
  • Provide IT Technical Support for 2300 Users in the Georgia Department of Corrections.
  • Performed tier 2 and 3 technical support, escalating issues only when necessary.
  • Provide technical support for local and regional employees in a call center environment.
  • Provided 1st and 2nd level technical support for internal and external clients.
  • Provide primary technical support for physical library and the support staff.
  • Provided remote technical support for users.
  • Provide systems technical support for the companies 500+ employees throughout the continental United States and Europe.
  • Travelled to branches to provide direct technical support to end users.

Show More

9. Backup

demand arrow
high Demand
Here's how Backup is used in Systems Support Administrator jobs:
  • Reconfigured failing Backup Exec server and verified newly created backups.
  • Centralized Backups, User account administration
  • Maintained the entire LAN, inclusive of upgrade and repair of local PC's, backup, and system recovery.
  • Utilize various types of backup hardware/software to ensure the availability and security of over 2TB of corporate data.
  • Performed Systems Daily Backup; sending tapes to off-site storage location to ensure the continuity of business function.
  • Perform daily backup operations, ensure all required file systems and system data are successfully backed up.
  • Create backup, restore jobs functions, monitor computer, environments, and create statistical reports.
  • Implemented multiple levels of backup data protection on-site, as well as disaster recovery off-site.
  • Act as the backup office 365 contact that sets up and supports each service user.
  • Verified backups logs resolve issues preventing backups from completing successfully for all companies.
  • Administer the Backup, Archiving and Disaster Recovery duties of the entire company.
  • Maintained weekly backups, Tape rotations and restores as needed.
  • Monitored and executed backups by using Data Protector by HP.
  • Managed on-site, remote systems & data backups.
  • Completed file windows server files backup.
  • Perform system backups and recovery.
  • Implemented HP Storageworks SAN, EMC backup tape library, and peripherals for regional systems.
  • Perform daily backup using BackupExec v10x and Secures offsite storage.
  • Performed nightly backups using NT backup and Veritas Backup Exec.
  • Implemented a Veritas Netbackup initiative.

Show More

1 Backup Jobs

No jobs at selected location

10. Setup

demand arrow
high Demand
Here's how Setup is used in Systems Support Administrator jobs:
  • Perform end-user setups and software installations, including desktop/laptop systems.
  • Installed wireless video camera equipment in military police cruisers and setup hardened wireless access points using AES & 3DES encryption technology.
  • Created new user setups, team processing, modifications, and business calendars in ACS using MS Access and ACS application.
  • Provided specifications on setup of Windows 95/98/NT/XP networks for our clients and for inclusion in EagleSoft, Total Recall Manual.
  • Performed process automation via scripting (Perl, shell scripts) * Involved in migrating the setup from WebLogic 8.x/9.x/10.x.
  • Assisted in conference rooms setup, maintained Time cards, and proofreading documents for correspondence.
  • Maintain and setup printer, systems, database, & backup tape.
  • Scheduled setup and attended quarterly meetings on and off-site for NAPQL.
  • Assisted SST with planning, setup and execution of Supplier Conferences.
  • Support students and staffs on PC setup and software installation.
  • Planned, setup, executed Supplier Classes for NAT/NMQS.
  • Manage new hire account setups and separations.
  • Assisted in class setups for instructors.
  • Installed and setup standard software packages.
  • Supported over 40 apartments and business throughout the Madison metroplex, including initial setups, installations, and remote network management.
  • Slack administration - create users, create public and private channels, setup app integrations.
  • Created and setup user login and email address, set up workstations for new employees.
  • Scheduled setup attended and controlled monthly meetings with ATT Interwise Online Meetings for NAPQL.
  • Key Achievements: Coordinate and test new technologies for Apollo Group, Inc Executives Supervision and training of new campus technology setups
  • Managed Vender Accounts Supported Users in setup and trouble issues with Mobile Devices

Show More

11. Troubleshoot

demand arrow
high Demand
Here's how Troubleshoot is used in Systems Support Administrator jobs:
  • Performed troubleshooting on software/hardware related problems; performed installation, configuration and upgrades of operating system and software packages.
  • Identify, troubleshoot and report application program problems and justify enhancements for any deposit system application.
  • Participated in troubleshooting problems in WLS applications and implementation of RCA.
  • Configured and troubleshoot email third party clients POP3, SMTP, and Exchange Server 2000, and upgraded Exchange 2003 Server.
  • Provided documentation and user manuals for start-up, shut down and first level troubleshooting of processes to help desk staff.
  • Assisted customers to determine the source of the system's technical problems; troubleshoot the problem and provide a solution.
  • Provided support for production environments in activities such as load testing, troubleshooting, and performance tuning.
  • Helped maintain monitoring of Engineering systems and performed troubleshooting of issues when they arose.
  • Administer and troubleshoot all SAP material problems and run cost rolls as needed.
  • Work hand in hand with the break/Fix technicians in troubleshooting certain application issues.
  • Install, troubleshoot, repair and maintain telecommunications equipment and patch lines.
  • Repair, Upgrade, configure and troubleshoot servers and workstations hardware/software.
  • Tasked as a troubleshooter to other facilities as a corporate troubleshooter.
  • Set up, maintain and troubleshoot hardware and software.
  • Administered Livewave video-camera server, and performed troubleshooting & maintenance.
  • Created standard procedure documentation of how to expand space for file shares, move file clusters, and troubleshoot with Ironport.
  • Assisted with the implementation and troubleshooting of Informatica Identity Resolution (IIR) systems.
  • Provide troubleshooting Level I Support for 100+ users remotely as well as onsite.
  • Provide troubleshooting for basic network & server access problems for end users with Kaseya Managed Services.
  • Utilize DameWare to remote into user pc's to troubleshoot various issues in realtime.

Show More

1 Troubleshoot Jobs

No jobs at selected location

12. Database

demand arrow
high Demand
Here's how Database is used in Systems Support Administrator jobs:
  • Administered and supported engineer and research department Database for data integrity and security settings.
  • Administered field support through database reporting for National Account Managers.
  • Developed databases to handle special projects for premier accounts
  • Assisted head Administrator with the TRIM and Access integration and storage rules to support the use of the new database system.
  • Provided comprehensive, 24X7 technical support for database and website to local staff of 35 and development team in Australia.
  • Identified and resolved feeder system/extract issues and worked closely with Information Services in maintaining and updating the database.
  • Run queries against the database using Foglight5, Batch Reporting Facility, Batch Impact Manager, and Forecasting.
  • Uncovered and resolved bugs to enable customer websites to integrate with registry database in real time.
  • Maintain problem call history by recording calls in the help desk-tracking database.
  • Extracted relevant data from various sources and data enter information into database.
  • Input trade ticket information into database using MS Access and SQL.
  • Managed the hardware and software inventory utilizing SMS database.
  • Preformed tape backups for database and computer file information.
  • Monitor and evaluate database performance and adjust database configuration appropriately Provided technical leadership to Administrators and End-users.
  • Developed and maintained the support department database to enhance workflow efficiency and tracking equipment inventory.
  • Addressed and quickly resolved website and database compatibility issues for high volume registry resellers.
  • Configured and administered Weblogic server with Oracle10g/Oracle RAC database.
  • Participated in maintaining the LANDesk database, the integrity of the data, and the efficiency and performance of the system.
  • Verified nightly backups of database and performed routine maintenance thru T-SQL scripts.
  • Performed End of Day (EOD) on databases using Bondmaster, Certmaster and automated scripts using VBA and MS Access.

Show More

2 Database Jobs

No jobs at selected location

13. System Administrator

demand arrow
high Demand
Here's how System Administrator is used in Systems Support Administrator jobs:
  • Nominated for employee of the year and requested by and promoted to System Administrator group
  • Complete system administrator services and DC coordination/support for local, and satellite offices.
  • Worked as the system administrator supporting 11 end users.
  • Promoted from System Administrator I to System Administrator/Support II Planned and executed the Active Directory upgrade from W2000 to W2003 rc1.
  • Assisted System Administrators with security scans and recommendations using tools such as Tripwire and Nessus.

Show More

4 System Administrator Jobs

No jobs at selected location

14. Linux

demand arrow
high Demand
Here's how Linux is used in Systems Support Administrator jobs:
  • Performed all system maintenance, user management/training & hardware/software trouble-shooting for a 96-node Linux cluster, serving multiple departments and disciplines.
  • Perform administration on Windows Server platforms and Linux Operating Systems, including operation and maintenance across platforms.
  • Performed server and storage consolidation for NFS, NIS, DNS, and DHCP services on Linux.
  • Solved various system problems on Unix, DOS, AS400, Linux and all Windows platforms.
  • Assisted customers with deploying and configuring Windows and Linux on our Cloud Platform.
  • Patch management, maintenance and deployment in a 3 Tier, Linux-based environment.
  • Managed Apple, Linux, and Windows systems.
  • Involved in various storage projects using Linux.
  • Install machines with various levels of AIX, Linux, and VIOS.
  • Used LINUX for class room teaching UNIX.
  • Performed most duties and mitigations of Customer outages mainly with proprietary software and Linux command line manipulation.
  • Provided system administration and troubleshooting for Redhat Enterprise Linux 6.x on Non-Operational and Operational Environments.
  • Configured Kickstart servers on RedHat Linux, operating systems image installations through network.
  • Participated Kickstart Linux workstations and DataCenter racked servers.
  • Installed, configured and maintained platforms running Linux (RedHat/SuSE), Solaris, AIX, HP-UX and MS-Windows operating systems.
  • Manage the daily operation of the RDS servers (UNIX , Linux and Windows PC) including:.
  • Facilitate and administrate Microsoft Windows Server 2008 R2 DHCP configuration and deployment; switchover from Linux DHCP/DNS.
  • Configure systems for Fix-pack installation, Antivirus, Windows and Linux updates.
  • Administered Citrix Server to provide RDP to Linux based users.
  • Work in mixed Windows 2003/2008 R2 & Linux Server VM development environment on ESXi & vSphere.

Show More

3 Linux Jobs

No jobs at selected location

15. User Accounts

demand arrow
average Demand
Here's how User Accounts is used in Systems Support Administrator jobs:
  • Set up user accounts within established security systems, create/maintain client access/permissions groups using Active Directory.
  • Create, modify, and delete user accounts through AD, maintain and update network access forms for users.
  • Manage correlated access control for network resources by maintaining user accounts, security group access, and GPO.
  • Maintained user accounts by creating, deleting, disabling, and updating L1 and L2 user accounts.
  • Created user accounts and set permissions for active and inactive military and civilian personnel.
  • Manage RSA user accounts, Setup and configure Checkpoint VPN Secure Client software.
  • Created user accounts, monitored servers, monitored daily and weekly backups.
  • Manage settings, user accounts, and subscriptions for the customer organization.
  • Created and managed user accounts, local, and global groups.
  • Manage 3 Blackberry Servers and maintain and troubleshoot user accounts.
  • Change or assign permissions for user accounts as requested.
  • Create and managed user accounts in Active Directory.
  • Set up user accounts using STAR ROOT.
  • Maintained user accounts using FreeBSD Unix.
  • Created and managed user accounts.
  • Perform Telephone Administration for Local Site (VOIP): Create user accounts, troubleshoot, and setup Voicemail.
  • Mon-itored and maintained user accounts for AX, Manhattan, RoadNet, Sales-I, and Web Portal.
  • Configured user accounts, in regards to their department, enabling access to relevant programs and databases.
  • Managed Lync server and troubleshoot user accounts.
  • Created user accounts and maintained Group Policy, DNS, DHCP Provided support for QIE issues to resolve HL7 communications.

Show More

3 User Accounts Jobs

No jobs at selected location

16. Laptops

demand arrow
average Demand
Here's how Laptops is used in Systems Support Administrator jobs:
  • Updated and installed software, and configured workstations and laptops critical to business operations.
  • Administer AT&T Global network client, create dial up user accounts and configure application on external user laptops.
  • Provided functional and technical support, troubleshooting and diagnosing hardware problems, including DELL desktops and laptops.
  • Set up workstations and laptops for new employees, and verify that peripherals are working properly.
  • Build computers, laptops and thin clients with specific applications and deploy to each facility.
  • Used for all laptops in company and backs them up to the Cloud.
  • Administered network accounts for users, set-up and reconfigure PC's and laptops.
  • Administered remote access, configuration, and built inventory of 50 analyst laptops.
  • Deployed 1100+ new Dell Desktops & laptops throughout US military and government agencies.
  • Managed and Tracked all laptops and desktops along with all related repairs.
  • Install Vendor Software on personal computers, laptops and servers.
  • Image Dell and HP laptops for Windows 7 and 8 OS.
  • Maintained/configured audiovisual equipment, including overhead projectors, laptops, and video conferencing equipment.
  • Configure laptops VPN/Remote Access/Citrix connections for Managers/users on need basis.
  • Coordinated training for New user orientation Worked and staged variety of desktops/laptops, lab bench-test desktops (open systems).
  • Provide troubleshooting support for laptops, PDAs, Blackberry, printers, scanners and other hardware devices.
  • Managed Cisco Meraki MDM for mobile devices (Phones/Laptops)
  • Image Macintosh desktop and laptops and install software using Bleu Cat Transfer User Data via scripting.
  • Installed, configured Lumensions and Sophos anti-virus application on servers, desktops and laptops.
  • Championed the reimage of computers and laptops; devised ghost images with Clonzilla.

Show More

17. Vmware

demand arrow
average Demand
Here's how Vmware is used in Systems Support Administrator jobs:
  • Enabled the engineering lab to successfully support customers by rapidly deploying test environments using VMware, IBM and Cisco products.
  • Support the implementation of VMware hardware and operating systems solutions to provide hosting services to multiple data centers.
  • Created new, decommission old, and troubleshoot server problems using VMware and other technologies.
  • Supported server migration to VMware and newer hardware platforms, meeting expanding customer needs.
  • Provided detail VMWare virtualization assessment report for hardware refresh project to migrate the physical serves to virtual servers.
  • Implemented and administer a VMware Essentials environment that hosts all servers.
  • Created public and private networks on VMs, virtual switching in ESX 5 using the VMware vSphere client, templates.
  • Project Description: Symantec maintains and manages diverse and robust infrastructure to support Windows / Redhat Linux/ VMWare Environment.
  • Used VMware vCenter Update Manager to apply ESX/ESXi patches.
  • Installed application kits, MS .NET Framework, VMWare, IBM MQ Client and Websphere and DB2 Aliases etc.
  • Created Virtual machine infrastructure using VMware Virtualization Experience in Installation and Configuration of Postfix Mail Servers.
  • Provided VMware infrastructure 3 (VI3) support and maintenance, which includes VMware ESX Server /VMware virtual center/vmotion.
  • Install and maintain Virtual servers on system X hypervisors running Vmware ESX and managed by Vmware Vsphere.

Show More

18. Domain

demand arrow
average Demand
Here's how Domain is used in Systems Support Administrator jobs:
  • Tested and implemented new technology-based global projects such as hardware/software upgrades and domain migrations.
  • Designed and managed complex virtual Active Directory environments to include trust domain relations worldwide.
  • Administered Apple Network, establishing an Active Directory to Open Directory between the Windows Domain Controllers and the Apple Open Directory.
  • Created domain and child domain, additional domain controller for an existing domain, configured clients to use DNS server.
  • Provided technical support and training to end-users * Administration of Windows NT 3.51 domain * Supported all desktops and printers.
  • Installed and configured and maintained Windows 2000 and 2003 HP servers for multiple domains.
  • Installed, troubleshot updated network servers and workstation equipment on the Fort Lee domain.
  • Upgrade of domain controllers to Windows 2008 R2 sp1 Installation of new call accounting software
  • Involved in server domain controlling, Microsoft Exchange Privileges, User access privileges.
  • Migrated all company hardware devices and divisions from ATT domain to YP domain.
  • Collapsed the Child Domain in preparation for withdrawing from our hosted data center.
  • Purchased and set up domains for company.
  • Full access to all Domain Controllers.
  • Added computers to the domain.
  • Ordered/tested/implemented new technology-based enterprise-wide projects such as hardware/software upgrades and domain migrations.
  • Set up email between multiple facilities/domains, and multiple platforms, using SMTP, sendmail, and POP3.
  • Operated as a technician in a windows domain environment, as well as home network configuration.
  • Account and policy management in a Windows 2003 active directory domain with MS Exchange 2003/Outlook Client.
  • Maintained the domain and application servers and users accounts for multi server and application environment.
  • Changed passwords using Netware Administrator and User Manager for Domains.

Show More

6 Domain Jobs

No jobs at selected location

19. VPN

demand arrow
average Demand
Here's how VPN is used in Systems Support Administrator jobs:
  • Implemented OpenVPN virtual private network to provide roaming users with file access and ability to use native Outlook for e-mail client.
  • Install, Configure and test VPN Access using Cisco Systems VPN Client and grant necessary permissions in Active Directory.
  • Supported and configured firewalls and intrusion detection systems, filters, ports and VPN's.
  • Configured Microsoft Outlook Web Access and RPC over HTTP with VPN clients.
  • Supported 150 internal work station users, including remote VPN access.
  • Supported virtual private network (VPN) for region.
  • Managed Dell SonicWALL site-to-site VPN for remote locations.
  • Performed and support end user with VPN access.
  • Installed and maintained a Cisco ASA5510 Firewall (Access rules, NAT, PAT, Site-to-site VPN).
  • Supported customer networking requirements including load balancers, firewalls and VPN configurations.
  • Added users to Ace Server 4.1 database, WorldCom Uunet 1.8 database, and Cisco VPN Manager 5.5.
  • Set up and configured PDAs and VPN for end-user are who utilized remote access to the LAN.
  • Configure VPN routers at remote office locations to ensure stable and secure connection to servers between offices .
  • Time management was critical, so VPN, remote desktop and dameware became daily standards for me.
  • Implemented a Juniper SSL VPN RA500 appliance for remote employees secure vpn access.
  • Provide afterhours support and assist remote users with Check Point VPN.
  • Assisted users and clients with offsite connections (VPN, FTP, NX, and Email).
  • Work with Office Staff, Hospital Staff, and ISPs to ensure VPN Connectivity using Zyxel routers.
  • Provide VPN and Lync troubleshooting support through remote Microsoft Lync and RDP software.
  • Support Sonicwall and VPN conections and Token resets.

Show More

1 VPN Jobs

No jobs at selected location

20. Network Printers

demand arrow
average Demand
Here's how Network Printers is used in Systems Support Administrator jobs:
  • Create and Modify Network printers onto the Print Servers and Maintain DHCP Servers IP Leases.

Show More

21. SQL

demand arrow
average Demand
Here's how SQL is used in Systems Support Administrator jobs:
  • Migrated this application from windows 2000 to windows 2008r2 using SQL server on Windows 2008r2 in a Virtual environment.
  • Managed large scale mission critical SQL databases larger than 40GB with millions of transactions processed daily.
  • Monitor SQL Server 2008 R2 and Windows 2008 Server to assist Vendors in maintenance and management.
  • Authored TSQL statements for the purpose of migrating data between SQL 2000 and 2005 servers.
  • Support UNIX and NT platform in combination with SQL and Oracle databases.
  • Administered user creation and applied SQL Server security on new server installations.
  • Create Access Database for Payroll Department and Department Management using SQL scripting.
  • Assisted in the basic installation and support of SQL 2000 and 2005.
  • Implemented Microsoft SQL Server database maintenance plans.
  • Administer and maintain SQL Server 2005..
  • Create & Maintain SQL Server documentation.
  • Implemented proper SQL Database backups.
  • Migrated SQL 2000 DTS packages to SQL 2005.
  • Performed monthly system updates and worked with Vendor to resolve system issues Managed SQL Server for EMR System.
  • Increased the efficiency of SQL queries using SQL profiler to reduce overhead on SQL Server databases.
  • Developed complex SQL queries to provide vital information important to day to day operation of business.
  • Utilize Microsoft SQL Server to run reports on assets, distributions and client status'.
  • Assisted with custom PosFix SMTP implementation using MySQL Backend.
  • Created SQL scripts for Sybase and MS SQL DBA tasks.
  • Configured and maintained applications including Sybase, MS SQL, ClearCase and Reuters Triarch market data.

Show More

3 SQL Jobs

No jobs at selected location

22. Unix

demand arrow
average Demand
Here's how Unix is used in Systems Support Administrator jobs:
  • Leveraged extensive experience in multiple operating environment including mainframe connectivity and security, Windows NT/2000 workstation and server and UNIX.
  • Managed industrial Imaging systems and integrated communications with connectivity to the Unix Host systems.
  • Performed problem determination activities for UNIX application problems.
  • Installed Windows and UNIX remotely using flash ROM on IBM servers and could install up to 10 severs a day remotely.
  • Switched hardware from a mainframe environment to a Unix Based oracle database environment, stored all supporting documentation for insured cases.
  • Configure and maintain machines on classified networks to include CENTRIX-K, RIPR and SIPR, UNIX and LINUX.
  • Support included fulfilling customer and peer support for mainframe, Unix, OS2 and Windows operating systems.
  • Worked extensively on UNIX shell scripting for automating the builds in QA, Development and Production Environment.
  • Performed daily checks and proactive monitoring of all assigned servers (Windows and UNIX).
  • Implement and maintain Disaster Recovery Effort planning and documentation for 20+ UNIX and Windows servers.
  • Performed security administrative duties for mainframe, Unix, OS2 and Windows operating systems.
  • Monitored daily backup queues on NT, UNIX and the VAX/VMS systems
  • Maintain several Windows 2003 Servers as well as several UNIX servers.
  • Created Unix shell scripts to perform and monitor system tasks.
  • Provided 24x7 technical support to all UNIX servers.
  • Managed a UNIX based operations system.
  • Build, test, deploy, and repair UNIX and Windows servers.
  • Worked in a heterogenic environment: Windows/Mac/UNIX.
  • Create accounts and directories on UNIX and Set ACLs for users.
  • Assisted with VMWare usage in conjunction with Unix teams.

Show More

4 Unix Jobs

No jobs at selected location

23. OS

demand arrow
average Demand
Here's how OS is used in Systems Support Administrator jobs:
  • Diagnosed and troubleshot Windows processing problems and applied solutions to increase company efficiency.
  • Exposed to continuous deployment environment from version control to application management.
  • Directed the logistical operations of five maritime propositioned ships.
  • Diagnose hardware/software problems and fine-tune systems for optimal performance.
  • Manage all repeat non-standard orders, including but not limited to, floor support, costing and design validation.
  • Lead support role for the hospital's cost accounting system, including installation, implementation, operations and training.
  • Provided support to global and Morris Plains publishers in the use of Core Dossier and/or the EDMS system.
  • Provided day-to-day supply support for OPERATION JOINT GUARDIAN over Bosnia, handled all logistics issues for the mission
  • Implemented a monitoring solution with an Open Source tool, improving information and reducing costs.
  • Implement and maintain the monitoring and alerting of production and corporate servers/costs using cloud watch.
  • Support the Microsoft Office 365 migration of 2300 Users performing mailbox and Office application migrations.
  • Use Amazon VPC to host AWS Resources and services and Networking within a VPC.
  • Provided help desk support for IT related, POS, and business application questions.
  • Recovered lost and corrupted data.
  • Monitor system activity and performance using Nagios monitoring tool.
  • Use S3 for Storage, archiving, static web site hosting and origin for Cloud front distribution.
  • Required systems analysis students to design and document a system proposal based on the case study presented.
  • Identify relevant geospatial intelligence solutions to support command and control, navigation, targeting, safety and other GEOINT and interoperability requirements
  • Work closely with Telecom, Network Engineers, Project Mangers, Client IT and Telecom, in numerous ramps and projects.
  • Managed all aspects of IT operations including: Budget analysis Vendor relationships, contract negotiation, and cost cleanup Technical project coordination

Show More

4 OS Jobs

No jobs at selected location

24. DNS

demand arrow
average Demand
Here's how DNS is used in Systems Support Administrator jobs:
  • Support Engineering department through trouble ticket resolution ranging from server down or performance issues to user access or DNS issues.
  • Developed & maintained services specific to ISP functionality, including Web Hosting, DNS, FTP, and Authentication.
  • Maintained file and print, DHCP, DNS server and RAS servers for remote users and remote administration.
  • Build, configure and support print, file and DNS server for Perth, Australia site.
  • Configured DHCP and DNS Servers for the company, also setup remote access services for reporters
  • Maintained Unix mail, news, web, and directory servers and DNS records.
  • Installed and configured AV server, Backup, DHCP and DNS services.
  • Perform DNS server change and update all static IP address.
  • Installed and configured DNS and active directory.
  • Configured reverse DNS for the company.
  • Designed and implemented internal DNS system.
  • Implement and maintain NIS, NFS, DNS and LDAP servers.
  • Managed NIS, DNS, DHCP and AD.
  • Managed DNS system and used lint to check DNS entries Perl scripts to look for various different processes running on system.
  • Installed and configured the DNS, editing zone files Monitor and resolve incidents and problem tickets via Remedy.
  • Corrected forward and reverse lookup issues in DNS.
  • Create, configure, and manage Fileshare, DHCP, DNS, and Print Server roles on Win Server 2008.
  • configured Linux dns / dhcp / imaging server

Show More

5 DNS Jobs

No jobs at selected location

25. LAN

demand arrow
average Demand
Here's how LAN is used in Systems Support Administrator jobs:
  • Designed and implemented hardware and service performance monitoring processes supporting resource allocation and load balancing for optimum performance.
  • Designed strategic plan for component development practices to support future projects.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Developed project schedule, UAT (User Acceptance Test) plan and assisted users in development of test conditions.
  • Supported Global Regulatory Affairs existing products and development projects by managing the submission plans to meet submissions time lines.
  • Provide network cabling, switch box configuration, print server, LAN support and router configuration.
  • Maintained a resource plan to be distributed to each team member on a routine basis.
  • Plan and coordinate system utilization, and perform growth analysis and capacity planning.
  • Assist in project planning, including capacity, time, and growth factors.
  • Individualized software testing and deployment for each plant that ran proprietary software.
  • Hardwired the LAN/TEL room to set up a new networking facility.
  • Plan and schedule system updates, apply OS patches and upgrades.
  • Plan Windows 7 and Office 2010 testing and migration.
  • Plan and coordinate projects to meet future needs.
  • Served on transition team in plant closing project
  • Worked on planned system maintenance and disaster recovery procedures Automated routine SA activities using Shell scripting and Perl.
  • Performed Audits of the LANDesk system to ensure the most efficient design to effectively serve our end-user base.
  • Reduced deployment time at largest plant by installing Symantec Ghost on the local server.
  • Maintained and controlled all installations of software on LAN along with security measures.
  • Serve as "Hardware Guru" for LAN, researching new products and make purchase recommendations.

Show More

1 LAN Jobs

No jobs at selected location

26. Group Policies

demand arrow
average Demand
Here's how Group Policies is used in Systems Support Administrator jobs:
  • Managed domain users and groups in AD and create group policies in order to keep the network secured.
  • Control user access and file access permissions based on group policies objects (GPO).
  • Applied various group policies to different users based on their designations.
  • Managed Microsoft Active Directory and Group Policies.
  • Create & deploy Group policies.

Show More

27. Tcp/Ip

demand arrow
average Demand
Here's how Tcp/Ip is used in Systems Support Administrator jobs:
  • Have excellent knowledge and experience of configuring TCP/IP & other protocols.
  • Set up and maintain Network (TCP/IP) and telephone lines.
  • Configured and maintained Windows Servers and NT/2000 Domains (TCP/IP using DHCP, DNS, User, and Rights).
  • Experience with TCP/IP, DNS, NFS, FTP, SSH.
  • Diagnose and remedy TCP/IP network issues FortiGate firewall management and troubleshooting.
  • Worked on TCP/IP daemons; troubleshot network/remote connectivity issues - telnet, FTP, rlogin, and sockets.
  • Assign and manage TCP/IP addressing on workstations within IBM TVT Globalization lab in R.T.P, NC.
  • Resolved TCP/IP routing, pinging, and network tuning issues and ran IP trace and tcpdumps.

Show More

28. Citrix

demand arrow
average Demand
Here's how Citrix is used in Systems Support Administrator jobs:
  • Support Citrix applications as well as local applications
  • Led the configuration of Virtual Servers with Citrix Zen Server, Marathon Technologies Software VS application for 200+ Server Migration.
  • Performed patch management of citrix servers using Installation Manager, Update Expert and manually installing the patches.
  • Perform code implementation to test, DR and production server and citrix environments.
  • Fixed customers roaming profile errors within the Windows sever and Citrix server environment.
  • Provide support for the maintenance and troubleshooting of TRE's Citrix environment.
  • Provide support for custom applications that reside within the Citrix environment.
  • Resolved users issues accessing Citrix web sites and program.
  • Assist users with Citrix log in and connection issues.
  • Installed and published applications in citrix farms.
  • Provide support and testing for Citrix HVD.
  • Managed 12 server Citrix farm environment.
  • Experience in installing, configuring, and troubleshooting Web-Based App - Java, Citrix and etc.
  • Configured and updated servers; Exchange, Blackberry, Citrix, Unitime and Media servers.
  • Build and Manage Virtual Desktop workstations utilizing VMWare View and Citrix Zen-Desktop software applications.
  • Ensured that all aspects of the Citrix Metaframe Farms were attended to and that failover systems functioned as designed.
  • Key Achievements: Completed Citrix Netscaler setup for load balancing JDE Enterprise One ERP system.
  • Experience with VMWare Workstation, and Citrix Xen Server.
  • Maintain and administer Wyse Winterm (Citrix) network.
  • Configured and maintained Weblogic/Citrix/Sybase external client web site.

Show More

29. Hardware Issues

demand arrow
average Demand
Here's how Hardware Issues is used in Systems Support Administrator jobs:
  • Resolve operating systems, Enterprise client applications, and desktop/laptop hardware issues via phone calls and emails.
  • Identified SANS issues and minor troubleshooting of any and all hardware issues.
  • Investigated PC software and hardware issues.
  • Skilled with both software and hardware issues related to backup tape drives.

Show More

30. Helpdesk

demand arrow
low Demand
Here's how Helpdesk is used in Systems Support Administrator jobs:
  • Handle Helpdesk and Enterprise ticketing within CA ServiceDesk and HP ServiceManager
  • Resolved technical hardware/software and connectivity issues via helpdesk system.
  • Provide outstanding email support to the DoD Public Key Engineering (PKE) helpdesk inquiries daily over the past 13 months.
  • Provide customer service via remote control software, phone and in person and resolve customer service requests in Helpdesk system.
  • Monitored and assigned Help Desk Tickets that were reported to the Helpdesk until the issue was resolved.
  • Coordinate work efforts with users, operations, helpdesk, vendors and other technical team members.
  • Use helpdesk ticketing system (InfraActive) to document resolutions to customer issues.
  • Rendered level 3 Helpdesk support for 300 end-users using the Remedy ticketing system.
  • Created knowledge base, notes, manuals and booklets for the Helpdesk Group.
  • Network and Helpdesk Administrator for 250+ users, MRP Database Administrator.
  • Train users as a result of helpdesk ticket user errors.
  • Provide Helpdesk phone support for internal and external user.
  • Assist Installs/Field Support/Helpdesk with software and hardware related issues.
  • Provide complete helpdesk services for all 140 users.
  • Answer Helpdesk phone lines and politely greet customers.
  • Enter tickets using MacAfee Helpdesk software.
  • Track all helpdesk operations and resolutions.
  • Manage the helpdesk email inbox and convert emails to incidents and request from all end users.
  • Key Projects: Lead for both the Systems Administration Group, and the Helpdesk Group.
  • Implemented and managed MS SQL 7 database as the backend of a Helpdesk software solution.

Show More

31. Internet

demand arrow
low Demand
Here's how Internet is used in Systems Support Administrator jobs:
  • Provided contractor support for the only phone and internet operations supporting over 1400 military personnel.
  • Maintained internet integrity for purposes of interactive online software.
  • Resolve issues related to the internet, communications, LAN and VPN (virtual private network) connections.
  • Experience in troubleshooting Internet Explorer 7 - 8 - 9, Chrome, and Firefox.
  • Configured ISA 2006 to provide Web Proxy access for end users to access the internet.
  • Implemented and Managed Microsoft Internet Acceleration Server (IAS) as Proxy and Firewall.
  • Audit systems to ensure compliance with anti-virus, Internet connectivity and security patch policies.
  • Followed stringent policy and procedure established to control changes to Internet banking.
  • Configured users account and access to the system and internet.
  • Replaced satellite internet with T1 shared with VOIP phone system.
  • Design and implement System use and Internet policies.
  • Provided internet technical support via phone and email.
  • Administered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity.
  • Planned and implemented the rollout of our new Internet e-mail system through Microsoft Exchange Server 2000.

Show More

32. Solaris

demand arrow
low Demand
Here's how Solaris is used in Systems Support Administrator jobs:
  • Implemented and migrated new applications on 400 Sun Solaris servers at remote sites using TCP/FTP.
  • Helped Programmers with the patch work and upgrades of Windows, UNIX and Solaris.
  • Configured UNIX (Solaris) servers and workstations from a back-end office role.
  • Project involved working on Sun Solaris 7 and WinNT Ver4.
  • Created and deployed Solaris software packages.
  • Provided support on Unix Solaris Operating Systems Support agency operating systems.
  • Configured Solaris, LDAP, Oracle, WEB server for use with JIVA Intelligence Production Environment thru web access.

Show More

33. Trouble Tickets

demand arrow
low Demand
Here's how Trouble Tickets is used in Systems Support Administrator jobs:
  • Monitored Network 24/7, isolated faults on the network remotely, and raised trouble tickets on the faults as necessary.
  • Monitor and respond to REMEDY trouble tickets for hardware, software and network related issues for end user support.
  • Handle trouble tickets in a swift and timely manner - record, document, and close tickets.
  • Performed application Health checks, support outages, alerts, probes, trouble tickets and daily calls.
  • Responded to and resolved /escalated an estimated 10-15 trouble tickets over a six month period.
  • Document and diagnose bugs, create trouble tickets and suggest improvements.
  • Provide Support for escalated trouble tickets that LV1 cannot resolve.
  • Experience using remote control tools to resolve trouble tickets.
  • Maintained trouble tickets via Remedy software.
  • Issued trouble tickets when necessary.

Show More

34. Voip

demand arrow
low Demand
Here's how Voip is used in Systems Support Administrator jobs:
  • Provisioned, configured, and installed numerous VoIP phones for many of our different clients.
  • Installed Linux firewall, VOIP phone system, Cisco gigabit switches, and wireless network.
  • Secure calling, including generation of keys and certificates for encrypted VoIP.
  • Established permanent VoIP connection between home and satellite offices.
  • Maintained and managed company VOIP phone system.
  • Diagnose and repair Cisco/VOIP telephone hardware.
  • Configure and maintain Cisco VOIP phones.
  • Migrate PBX phone systems to VOIP.
  • Configured menus, recorded voicemail greetings, and provided troubleshooting for each of our clients getting VoIP service through us.
  • Configured and reset Avaya VoIP Phones for the users.
  • Configure VOIP phone system on Intertel 500 Session Manager, authenticate and configure ports.

Show More

1 Voip Jobs

No jobs at selected location

35. Computer System

demand arrow
low Demand
Here's how Computer System is used in Systems Support Administrator jobs:
  • Manage the daily activities of configuration and operation of enterprise class computer systems.
  • Managed the daily operation of computer systems, ensuring optimal performance.
  • Provide administration support for 15 major computer system Europe Intelligence departments.
  • Provided end-user technical support on new and used desktop/laptop computer systems.
  • Supported and Administrated Computer Systems and Network operations.
  • Installed computer systems with the necessary peripherals.
  • Added hardware to computer systems such as: hard drives, video cards, sound cards, printers and scanners.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Trained to operate and repair the (FDC) fire direction control computer system and field satellite communications.
  • Document hardware and software configurations, maintain system inventory, and implement all computer system policies.
  • Maintain, analyze, troubleshoot, and repair computer systems, software and peripherals.
  • Developed technology refresh plan to upgrade the computer systems that saved $10,000.
  • Perform operation and management duties for a wide range of computer systems.
  • Maintain and provide guidance for the implementation and deployment resort computer systems.
  • Monitored and maintain the AS400 computer system and peripherals.
  • Managed and maintained internal IBM AS/400 computer system.
  • Oversee the daily performance of computer systems.
  • Implemented the conversion of two computer systems.
  • Maintain daily performance of computer systems.
  • Created Ghost images for various computer systems to be used by Installation Management Officers (IMOs').

Show More

36. Sharepoint

demand arrow
low Demand
Here's how Sharepoint is used in Systems Support Administrator jobs:
  • Monitor and report on IT compliance and security * Administer SharePoint-related content indexing and enterprise search configuration.
  • Controlled departmental cameras, projectors and conference phones through SharePoint.
  • Maintain an email support tracker database using SharePoint over the past 11 months for all email support request inquiries.
  • Created SharePoint sites and individual accounts for entities associated with the Department of Defense around the world.
  • Implemented SharePoint Services, enabling 3rd party apps, MS-SQL Reporting Services, and MS-InfoPath tools.
  • Monitor SharePoint timer jobs, search crawls, and ensure all services are properly running.
  • Set up SharePoint alerts as well as configure mail flow to proper SharePoint sites.
  • Completed a deployment of a small cluster of machine supporting Microsoft SharePoint Instances.
  • Assist with SharePoint support, as well as support of firewalls and routers.
  • Assist in the preparation of SharePoint development design and metrics.
  • Managed SharePoint user group permissions and update site content.
  • Created / maintained MS SharePoint Website for the NMQS / NANM, Color Group, NAPQL Meeting Sites.
  • Administered SharePoint 2010/2013 by managing securities and monitoring SP Health Analyzer on Central Administration.
  • Managed all automations and SharePoint portal management.
  • Used SharePoint to update and create messages and tasking's I supported management with using SharePoint for calendars and scheduled trips.
  • Major projects and assignments: Network Upgrade, Project SharePoint Administrator, Novell to Windows Server 2008 Migration.
  • Documented work in Microsoft Office tools and Twiki, MS SharePoint.
  • Administer and maintain Sharepoint Server 2007..
  • Use of Sharepoint for team meetings.
  • Maintained team calendar, oncall scheduling, contact information and reference documentation via Outlook and Sharepoint.

Show More

1 Sharepoint Jobs

No jobs at selected location

37. SAN

demand arrow
low Demand
Here's how SAN is used in Systems Support Administrator jobs:
  • Implemented the use of a SANS server on to the network for additional storage to meet the growing requirements.
  • Maintain and proactively monitor Host and Non-Host servers including SAN/NAS file systems to ensure optimum performance and stability.
  • Provided full Systems Administration support to the new Goodrich Aerospace repair facility in San Carlos, Brazil.
  • Maintained high speed system storage (SANS) that grew by 5+ gigabytes per week.
  • Key member of storage team including plan and maintain NAS and SAN storage devices.
  • Advanced knowledge of systems security practices and SAN storage systems.
  • Checked over one thousand laptop and part it.
  • Assist in SAN attached to IBM, EMC, Hitachi, and HP storage.
  • Support includes remote administration of offices in San Diego, San Francisco, Philadelphia and London.
  • Set up offsite users to work virtually, saving thousands of dollars annually in office leases.
  • Implemented various IT storage infrastructures (SAN) through virtualization and provide good IT services.
  • Upgraded RH Satellite Upgraded 5100 SAN to version code.
  • Exchange administration including backups and maintaining SANs.
  • Install and setup SAN storage (IBM [ ].

Show More

3 SAN Jobs

No jobs at selected location

38. Suite

demand arrow
low Demand
Here's how Suite is used in Systems Support Administrator jobs:
  • Produced high-grade documents for use on Microsoft's Share Point and Office Suite.
  • Experience in installing, configuring, and troubleshooting Microsoft Office Suites.
  • Support of Lotus Notes suite software.
  • Install and configure MS Office Suite XP, MS Office Suite, and Active Directory 2003.
  • Maintained the Omniplus software suite which is financial software running on HP-9000 PA-RISC and Intel x86 servers.
  • Installed, configured and maintained Oracle Weblogic suite 11g as part of Oracle fusion technologies.
  • Replaced Wifi access points throughout the office and operating suites.
  • Support Data Ease / Medtrans, Means, Adobe professional, Microsoft office suite 2007, 2010, 2013 and 2016.
  • Use and administration of JAMF Casper Suite for Mac and iOS

Show More

39. Lotus Notes

demand arrow
low Demand
Here's how Lotus Notes is used in Systems Support Administrator jobs:
  • Supported customers remotely from home office Positions: System Administrator/Lotus Notes Messaging Support
  • Performed Domino security administration, user security, ACL management, Lotus Notes Tier 1-2-3 support, certificate renewals.
  • Escalated all time sensitive and software bugs to the development team using lotus notes as a call tracking system.
  • Tracked Help Desk & Change Requests via SRS Remedy and various internal Lotus Notes based databases.
  • Planned, coordinated, performed upgrade of Lotus Notes 4.5 to R5 for 200+ users.
  • Install Exchange server 5.0 and Migrate from Lotus Notes to Outlook2000.
  • Supported e-mail systems: MS outlook and Lotus Notes.
  • Use of Service Now, HEAT, and Lotus Notes.
  • File management and data processing using various applications including but not limited to Microsoft access, excel and lotus notes.
  • Work with network support and Lotus Notes, Office Communicator, Microsoft Lync.
  • Communicated with clients using Lotus Notes and Sametime.
  • Utilized MS Project 2000, Lotus Notes, Bloomberg Index and UNIX Solaris Admin.

Show More

40. Mac

demand arrow
low Demand
Here's how Mac is used in Systems Support Administrator jobs:
  • Developed a fully automated deployment system for dual-booted Macs.
  • Maintained K4 publishing system (v5.8 clients and servers) with regular K4 and Mac OS upgrades with no downtime.
  • Project leader of 8 for trading floor / server support of 1500 machine w/ EMC Storage.
  • Experienced in building custom disk images and deploying images to the client's machine.
  • Installed, administered and troubleshot I/O devices and IBM Series and ES9000 machines.
  • Aided in setup and responsible for on campus 16-Mac Server cluster.
  • Supported desktop needs of over 100 users in a Mac/PC environment.
  • Performed initial computer setup, and preparing machines for domain membership.
  • Experience in installing, configuring, and troubleshooting Mac OSX.
  • Support 40 Mac users with hardware and software upgrades.
  • Advised other technicians on Macintosh support issues.
  • Track from start to completion, Move, Add, Change (MAC's) requests for NMCI customers.
  • Worked with Win95, 98, 2000, XP, along with Mac OS.
  • Machine types involved are HP Dell Sun EMC and IBM.
  • Involved in asset management and tracking with IBM's Maximo on all machines supported by the bank.
  • Created Weblogic domains, managed servers, clusters, machines and start up scripts.
  • Supported Xen virtual machines and hosted servers in a production data center environment.
  • Restore and manage end user's disconnected virtual machines using VMware horizon tool.
  • Utilize SCCM 2012 to delete computer accounts to re-image re-deployable machines for redistribution.
  • Participated in restacks Moves Adds and Changes (MAC).

Show More

41. Novell

demand arrow
low Demand
Here's how Novell is used in Systems Support Administrator jobs:
  • Conducted migration from Windows networking environment to Novell 6.5 with Virtual Office (VO).
  • Conducted migration from Windows networking environment to Novell 6.5.
  • Maintain user accounts in Windows and Novell.
  • Provided support on Novell and NT Networks.
  • Installed and supported Novell networks.
  • Work with Microsoft Office 97/2000, Novell 5.0 Server, Windows 95/98, Windows NT Server 4.0/2000 and Workstation 4.0.
  • Network Administration was of a Novell 3.12 server with more than 350 users all driven by a specific workflow.
  • Supported the following operating systems, Windows 98, NT, 2000, XP and Novell Netware 5.0.
  • Administered the Novell Netware 5.0 and Windows NT/2000 servers for the local area networks.
  • Monitored and troubleshot numerous Novell server backup systems utilizing ARCServe backupsoftware.

Show More

42. Red Hat

demand arrow
low Demand
Here's how Red Hat is used in Systems Support Administrator jobs:
  • Experienced using Red Hat Satellite server to deploy, monitor, update, and manage systems.
  • Installed NMON performance on Red Hat Platforms and AIX Platforms, and automated published statistics.
  • Upgrade TL levels on AIX Generated a three month Red Hat patch cycle using RH Satellite server.
  • Monitor and update over 50 servers including Windows [ ] Red Hat Enterprise servers and SUSE Enterprise.
  • Support of SUN Systems hardware with LInux Red Hat and XP 64 operating systems.
  • Installed and Configured JBoss Application Server 4.3 GA on Red Hat Linux 5.5.

Show More

3 Red Hat Jobs

No jobs at selected location

43. AIX

demand arrow
low Demand
Here's how AIX is used in Systems Support Administrator jobs:
  • Installed device drivers and AIX operating system on RS6000 servers such as IBM S70 and S80.
  • Serve as the LTC/AIX performance liaison for CCNA security scans on lab machines.
  • Performed AIX system administration tasks.
  • Migrated AIX 5.3 to AIX 6.1 systems.
  • Provided network administration and support for 120 users on a 5 server Novell and AIX network.
  • Key Achievements: Conducted onsite training sessions on AIX system administration for clients.
  • Configured & maintained AIX and all Tivoli software on IBM RS/6000 servers.
  • Configured and managed eight Sun Solaris servers (Solaris 2.6 8) and two IBM AIX servers.

Show More

44. Sccm

demand arrow
low Demand
Here's how Sccm is used in Systems Support Administrator jobs:
  • Team lead for the implementation of SCCM 2007 for the entire Grady Health System which consisted of over 4,000 computer objects.
  • Provide Documentation of the implemented processes; as well as, assist in the Global SCCM Upgrade of the environment.
  • Create and distribute reports using Microsoft SQL 2005, DameWare, Hyena and the SMS/SCCM SQL reports module.
  • Provide Active Directory, Pushed new OS images and apps using SCCM, and Exchange 2010 console administration.
  • Provide Remote Resolution for Server and workstation issues using SCCM, Remote Desktop and other Enterprise Tools.
  • Provide Incident detection, Information Assurance Officer (IASO) providing software/patch/upgrades via SCCM.
  • Used SCCM and WDS to create and deploy images to a variety of workstations.
  • Implemented system imaging for current & new systems through SCCM.
  • Experience in imaging OSD and configuration management with SMS/SCCM.
  • Administered SCCM and MSI Packaging.

Show More

45. Infrastructure

demand arrow
low Demand
Here's how Infrastructure is used in Systems Support Administrator jobs:
  • Maintained corporate network infrastructure managed hardware/software assets and ensured license compliance.
  • Ensured physical security and facility infrastructure are within established parameters.
  • Manage the user facing aspect and infrastructure support for multiple out of the box and customized high profile applications and databases.
  • Manage offshore team responsible for infrastructure / application Change Management, and CI Configuration Management using HP OpenView Service Center.
  • Recommend upgrades to and development of current and proposed computer systems as well as network management and infrastructure related issues.
  • Deploy, Configure and maintained Applied TAM Migrated Windows NT 4.0 System to Windows 2003 Active Directory Infrastructure.
  • Developed infrastructure design and best practices for Host and Non-Host environments to support current and future business needs.
  • Led project to upgraded production plant infrastructures to Cat 6 cabling and developed plans for new network switches.
  • Provided Infrastructure and Environment support for all development and testing (updates, clones, refreshes).
  • Maintained infrastructure and e-commerce servers supporting three top level domains for a domain name seller.
  • Build and maintain all WAN connectivity for remote offices with a global Checkpoint firewall infrastructure.
  • Use of Amazon cloud formation alongside developers to build infrastructure as code using JSON.
  • Revised and updated blueprints to reflect existing and proposed LAN Infrastructure at store level.
  • Participated in company email infrastructure move from Exchange 2003 to Hosted Exchange.
  • Maintain the correct function of the network infrastructure
  • Install Amazon RDS with cross Multi-availability zone enabled to ensure high availability and fault tolerant infrastructure.
  • Supported global network, VMWare servers and physical server infrastructure and global applications installed on them.
  • Provide IT support to Corporate IT Infrastructures with a focus on remote offices and mobile users.
  • Support and maintain the companies' network infrastructure using various analytical tools.
  • Experience on global SDIM (Service Delivery Infrastructure Management, incident, change control, config mgmt).

Show More

3 Infrastructure Jobs

No jobs at selected location

46. IIS

demand arrow
low Demand
Here's how IIS is used in Systems Support Administrator jobs:
  • Configured DHCP, DNS, IIS and disk management.
  • Experience working with FIM/MIIS and Office 365.
  • Installed and Configured apache, iPlanet and IIS Plug-ins for WebLogic.

Show More

47. Virtual Machines

demand arrow
low Demand
Here's how Virtual Machines is used in Systems Support Administrator jobs:
  • RAID 1 was implemented for redundancy and Windows Azure was utilized for cloud backup and disaster recovery of the virtual machines.
  • Experienced in setting virtual machines using VMware.
  • Provision Virtual Machines and patches to the software and hardware hosting infrastructure Develop technical roadmaps for future AWS cloud implementations.

Show More

2 Virtual Machines Jobs

No jobs at selected location

48. SLA

demand arrow
low Demand
Here's how SLA is used in Systems Support Administrator jobs:
  • Translated technical specifications into detailed product requirements.
  • Replaced hardware under IBM SLA and had all hardware installed by IBM groups since this was remote.
  • Measured day-to-day network performance and report the performance periodically within the established SLA time period.
  • Monitor and supervise SLA requirements, successfully closing 30-50 tickets daily, exceeding expectations.
  • Helped define more effective support processes and procedures (SLA's).
  • Use remedy system to assign task and maintain coordination to meet SLA.
  • Provided after hours support within defined SLA's.
  • Translated business goals, feature concepts, and customer need into prioritized product requirements and use cases.
  • Assigned to Honeywells multi location corporate and engineering server operations with thousands of servers in a tightly structured SLA environment.
  • Handled highest volume of user tickets across the team while upholding SLAs.
  • Provide support and assistance to other CSRs Translate as needed in all departments

Show More

49. Android

demand arrow
low Demand
Here's how Android is used in Systems Support Administrator jobs:
  • Support also included iPad, iPhone and Android devices for Email and Intranet access.
  • Support for and deployment of Mac, iOS, Android, and Windows devices.
  • Assist email setup for workstation, iphone, android, blackberry.
  • Configured iPhones / Android devices for email and remote access.
  • Deployed and maintained Android and iOS devices.
  • Set up Cisco IP Phones, smart phones, iPhones, Android and Blackberry phones.

Show More

50. SSL

demand arrow
low Demand
Here's how SSL is used in Systems Support Administrator jobs:
  • Configured SSL, requested digital certificates, created self signed certificates and imported/exported public/private keys on Web Servers.
  • Configured and managed secured environments using SSL and Digital certificates.
  • Set up Secure Sockets Layer (SSL) communication between web servers Apache Tomcat and WebLogic Application Server.
  • Implemented security by configuring Secured Socket Layer (SSL) for client authentication and data encryption.
  • Ordered, acquired and installed SSL certificates, allowing secure access to customer websites.

Show More

1 SSL Jobs

No jobs at selected location

Systems Support Administrator Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For A Systems Support Administrator

Customer Service

12.2%

Computer Hardware

10.8%

Windows XP

7.5%

Remote Access

7.4%

Active Directory

6.7%

Desktop

6.5%

PCS

4.9%

Technical Support

4.8%

Backup

4.8%

Setup

4.3%

Troubleshoot

4.0%

Database

3.9%

System Administrator

3.2%

Linux

3.2%

User Accounts

2.8%

Laptops

2.7%

Vmware

2.7%

Domain

2.5%

VPN

2.5%

Network Printers

2.5%
Show More

Typical Skill-Sets Required For A Systems Support Administrator

Rank Skill
1 Customer Service 8.7%
2 Computer Hardware 7.6%
3 Windows XP 5.3%
4 Remote Access 5.2%
5 Active Directory 4.7%
6 Desktop 4.6%
7 PCS 3.5%
8 Technical Support 3.4%
9 Backup 3.4%
10 Setup 3.0%
11 Troubleshoot 2.8%
12 Database 2.7%
13 System Administrator 2.3%
14 Linux 2.3%
15 User Accounts 2.0%
16 Laptops 1.9%
17 Vmware 1.9%
18 Domain 1.8%
19 VPN 1.8%
20 Network Printers 1.8%
21 SQL 1.7%
22 Unix 1.6%
23 OS 1.6%
24 DNS 1.6%
25 LAN 1.4%
26 Group Policies 1.4%
27 Tcp/Ip 1.3%
28 Citrix 1.2%
29 Hardware Issues 1.2%
30 Helpdesk 1.2%
31 Internet 1.0%
32 Solaris 1.0%
33 Trouble Tickets 1.0%
34 Voip 1.0%
35 Computer System 1.0%
36 Sharepoint 0.9%
37 SAN 0.9%
38 Suite 0.9%
39 Lotus Notes 0.9%
40 Mac 0.8%
41 Novell 0.8%
42 Red Hat 0.7%
43 AIX 0.6%
44 Sccm 0.6%
45 Infrastructure 0.5%
46 IIS 0.5%
47 Virtual Machines 0.5%
48 SLA 0.5%
49 Android 0.5%
50 SSL 0.4%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

27,229 Systems Support Administrator Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.