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Become A Systems Support Analyst

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Working As A Systems Support Analyst

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $58,436

    Average Salary

What Does A Systems Support Analyst Do At Liberty Mutual

* Collaborate with coworkers, business liaisons and IT contacts to build requirements and manage the development of key analytics
* Develop functional design specs using outputs form data governance, profiling, metadata and business workshops.
* Depicts complex ideas, issues and designs to varied audiences.
* Work with other Info.
* Mgmt. functions on change management within the business functions to use newly designed solutions
* Works with other departments to coordinate interdepartmental activities in order to ensure that Liberty meets customer expectations.
* Assists in problem resolution as needed to ensure that internal and external customers receive prompt, efficient service in accordance with company policies

What Does A Systems Support Analyst Do At Wells Fargo

* Performing break/fix and change work in support of Linux, Solaris, and AIX.
* Identify issues with hardware (NIC’s, HBA’s, DIMM’s, cabling, system boards, etc.) and software (Operating system) and follow the appropriate processes for remediation.
* Provide excellent customer service
* Document solutions and share with the team as needed
* The position being offered is a 5x8 schedule working Wednesday – Sunday’s from 0900 to 1800 AZ time

What Does A Systems Support Analyst Do At Hire It People, LLC

* Working and training
* knowledge in SQL Server, SQL Integration Services, SQL Services Reporting
* Services, Technologies
* Industry
* certifications in the relevant area of expertise is preferred, but not required
* Excellent knowledge,
* including implementation / deployment / development in respective product areas
* is a plus
* Excellent
* communication skills with the ability to explain concepts in a simple manner
* Experience teaching
* and/or consulting in a corporate setting to corporate end-users
* Deliver quality Online
* or classroom instructions as necessary
* Plan for emerging
* technologies and prepare for new classes on on-going basis in coordination with
* management
* Provide superb
* customer service to every client by maintaining a "whatever it takes"
* attitude
* Assist with on-going
* projects as requested
* Desire to excel in training and consulting
* Continued interest in keeping current with latest industry
* trends
* Ability to teach
* standard classes as well as accelerated, certificate preparation boot camp
* classes
* Planning, designing, developing
* and testing software systems or applications for software enhancements
* and new products
* Analyzing, programming, and modifying software enhancements and/or new
* products used in local, networked, or Internet-related computer programs
* Developing a range of products including device drivers, patches,
* operating system modifications, graphics modules, etc.
* Using current programming languages and technologies, writing the code,
* developing programs, and performing
* testing and debugging of applications
* Plan and direct studies of potential electronic data processing
* applications
* Develop and install programs to support general business applications
* running on PCs
* Help in Designing web pages, including graphics, animation, and
* functionality; develop infrastructure and applications related to pages
* Making hardware or software purchasing recommendations regarding web
* development
* and all other duties as assigned.
* Design and Create Mock
* Ups
* Reengineering, Development and implementation of Access database
* functionality related to Financial Operations into IT support systems
* Work with Client’s technical staff, including network engineers and
* database administrators, to analyze and improve system performance.
* Develop and/or update technical design based upon requirements
* specifications.
* Develop and/or fix software applications, using the tools that fulfill
* the requirements specifications and conform to the technical design.
* Correct issues found during system and user acceptance testing.
* Create other technical documentation, including user and administrator
* guides and configuration management plans.
* SDLC development lifecycle/ deployment experience with demonstrated
* successful projects
* Strong understanding of RDBMS Concepts, MS SQL Server
* Experience with T
* SQL and ETL Packages
* Excellent Communication and Interpersonal Skills, Technical
* Documentation Skills

What Does A Systems Support Analyst Do At Grant Thornton LLP

* Assists and supports the government with further automation of FMMT financial and
* requirements data in the financial database and conduct system operations.
* Assists the government with financial management daily operational activities.
* Assists the government with budget analysis and completion of various budget deliverables.
* Supports the Government in monitoring and coordinating program resource allocations.
* Supports government representatives at meetings.
* Ensures cohesive agency-wide program development.
* Assists with resource management oversight.
* Creates various detailed financial reports, data extracts, quality control checks.
* Support internal NGA program build activities, analysis, events, and documentation packages as designated by government lead.
* Support management of execution year funds and controls to include various aspects of data management to include developing and enhancing financial tools, applications and databases as well as using advanced Microsoft excel utilities.
* Analyze and interpret large volumes of complex budget and execution data.
* Meet or exceed targeted billing hours (utilization).
* Assist with business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials.
* Bachelor’s Degree required in finance or business.
* Experience with DOD/Gov Agency budgetary/finance processes & funds control, transfers travel (Desired).
* Understanding of fund execution policies for DOD appropriations and DFAS role controlling and executing funds (Desired).
* Experience in U
* S. Intelligence Funding Programs & justifying programs/budgets (Desired).
* Experience with financial data analysis and its approaches & tools such as
* VBA, C, C , Java, query definitions, setups & transactions, Excel, SQL, Server and database reporting (Desired).
* Required clearance of TS/SCI and a desire for a CI Polygraph.
* Ability to obtain and maintain certain job-related certifications if no job-related advanced degrees.
* U.S. citizenship may be required.
* Ability to work in the United States indefinitely required.
* Travel may be required.
* Ability to work overtime required on occasion.
* Ability to sit in an office environment for long periods of time.
* Ability to obtain and maintain a security clearance.
* Ability to communicate clearly in writing and verbally.
* Ability to obtain and maintain firm independence and abide by firm ethics requirements.
* Meet or exceed continuing professional education (CPE) requirements.
* Grant Thornton LLP is the U
* S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations.
* Grant Thornton’s Global Public Sector, based in Alexandria, VA, is a global management consulting business with the mission of providing responsive and innovative financial, performance management and systems solutions to governments and international organizations.
* Visit Grant Thornton’s Global Public Sector atwww.grantthornton.com/publicsector.
* It is Grant Thornton’s policy to promote equal employment opportunities.
* All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law

What Does A Systems Support Analyst Do At Florida Hospital

* Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program
* Assures that all contract(s) updates for products used by FH are loaded in the MM/MA database, and that the data is maintained to standards.
* Tracks contract expiration dates (through a log) and works with Buyers, Clinical Resource Managers, Premier, and/or vendors to load pricing prior to expiration date.
* Continuously audits and manages the database to ensure data integrity and to facilitate the extraction and interpretation of information.
* Counsels end users to make appropriate modifications regarding pricing modifications, category, and GL class.
* Works with Buyers to identify price discrepancies and strive for zero discrepancies.
* Performs audits of invoices against database and when necessary initiates the recovery of overpayments.
* Extracts information from the database through writing and modifying queries.
* Performs analysis presenting actionable information and data and makes recommendations to support the decision making process.
* Compiles and analyzes MM/MA raw data and presents it in a way that is easy to understand and aids in the decision making process.
* Organizes MPC categories in a logical manner that facilitates report writing and queries, the flow of charges to post to correct GL sub accounts, enhance patient price file maintenance, and other system interfaces used by Cath Lab, Surgery, etc.
* Maintains current knowledge of MM system, Premier, AHS Sharepoint (i.e. ARC), Catalog Upload, and all other tools (i.e. QMF) used to update and maintain the integrity of the MM database.
* Works on multiple projects as required anticipating any roadblocks that may affect the deadlines.
* Balances priorities by taking ownership and planning tasks related to such projects under the supervision of manager
* Utilizes critical thinking and analytical skills with general knowledge of software tools used in job functions (i.e. Excel) and effectively documents work performed
* Performs all special projects assigned by supervisor, Purchasing Director, or AVP of Materials Management in a timely manner
* The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job.
* Responsibilities are subject to change
* If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the System Support Analyst opportunity with Altamonte Springs and apply online today.
* Job Keywords:
* Materials Management, System Support, Supply Chain, Purchasing, Altamonte Springs

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How To Become A Systems Support Analyst

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Systems Support Analyst jobs

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Systems Support Analyst Career Paths

Systems Support Analyst
Business Analyst Program Manager Business Developer
Business Development Manager
9 Yearsyrs
Network Administrator Information Technology Manager Director Of Information
Chief Information Officer
11 Yearsyrs
Systems Engineer Senior Software Engineer
Chief Technology Officer
11 Yearsyrs
Information Technology Technician Network Administrator Senior System Administrator
Data Center Manager
9 Yearsyrs
Systems Administrator Information Technology Manager
Director Of Information
10 Yearsyrs
Information Technology Manager Director Of Information
Director Of Information Technology Services
12 Yearsyrs
Project Manager Program Manager General Manager
Director Of Sales
10 Yearsyrs
Information Technology Manager Technical Services Manager
Director Of Technology And Services
11 Yearsyrs
Information Technology Analyst Analyst Systems Analyst
Information Systems Manager
6 Yearsyrs
Systems Analyst Systems Administrator Information Technology Manager
Information Technology Director
10 Yearsyrs
Data Analyst Business Analyst Information Technology Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Systems Administrator Network Engineer Network Administrator
Information Technology Manager
8 Yearsyrs
Data Analyst Senior Consultant Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Project Manager Consultant Senior Consultant
Product Manager
7 Yearsyrs
Systems Engineer Systems Administrator Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Business Analyst Product Manager
Senior Product Manager
9 Yearsyrs
Systems Analyst Systems Engineer
Senior Software Engineer
6 Yearsyrs
Information Technology Consultant Business Development Manager Solution Specialist
Solutions Manager
8 Yearsyrs
Information Technology Analyst Business Analyst Information Technology Manager
Technical Director
7 Yearsyrs
Network Administrator Director Of Information
Vice President Of Information Technology
12 Yearsyrs
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Systems Support Analyst Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Chinese

  • Carrier

  • Mandarin

  • Arabic

  • Zulu

  • German

  • Cantonese

  • Russian

  • Cheyenne

  • Tagalog

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Systems Support Analyst

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Systems Support Analyst Education

Systems Support Analyst

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Real Systems Support Analyst Salaries

Job Title Company Location Start Date Salary
Trading Systems Support Analyst Tower Research Capital LLC New York, NY Sep 03, 2015 $135,000
Trading Systems Support Analyst Tower Research Capital LLC New York, NY Nov 20, 2015 $130,000
Trading Systems Support Analyst Tower Research Capital LLC New York, NY Aug 30, 2016 $130,000
Trading Systems Support Analyst Tower Research Capital LLC New York, NY Aug 30, 2016 $125,000
Trade Systems Support Analyst Tower Research Capital LLC New York, NY Feb 15, 2016 $125,000
Compliance Systems Support Analyst Barclays Services Corp New York, NY Jul 03, 2016 $120,224
Trading Systems Support Analyst Tower Research Capital LLC New York, NY Jan 06, 2016 $110,000
System Support Analyst Data Glove Inc. Redmond, WA Sep 10, 2016 $107,520
System Support Analyst-Retail Hot Topic, Inc. Industry, CA Feb 24, 2015 $106,080
Systems Support Analyst 5 (Computer Systems Analyst) Wells Fargo Bank, N.A. Charlotte, NC Oct 24, 2016 $106,050
Systems Support Analyst (Computer Systems Analyst) Wells Fargo Bank, N.A. Charlotte, NC Aug 17, 2015 $105,934
Systems Support Analyst 5 (Computer Systems Analyst) Wells Fargo Bank, N.A. Charlotte, NC May 07, 2015 $105,000
PLM System Support Lead Analyst Tata Technologies, Inc. Novi, MI Oct 09, 2016 $105,000
Systems Support Analyst Panduit Corporation Tinley Park, IL Apr 06, 2015 $81,432 -
System Support Analyst Hire It People, LLC South Amboy, NJ Aug 15, 2015 $81,393
Business System Analyst/Support Analyst Sagarsoft, Inc. Glastonbury, CT Jul 01, 2016 $81,393
Business System Analyst/Support Analyst Sagarsoft, Inc. Hartford, CT Feb 23, 2016 $81,393
System Support Analyst 2 Panduit Corporation Tinley Park, IL Apr 06, 2016 $69,971 -
Business Systems Support Analyst Intellipro Group, Inc. Sunnyvale, CA Sep 13, 2016 $69,805
PLM System Support Analyst I Tata Technologies, Inc. Gardena, CA Oct 09, 2016 $69,076
Teamcenter Systems Support Analyst (FOR Powertrain) Tata Technologies, Inc. Auburn Hills, MI Apr 25, 2015 $69,000
Teamcenter Systems Support Analyst Tata Technologies, Inc. Auburn Hills, MI Jun 04, 2015 $68,559
PLM System Support Analyst II Tata Technologies, Inc. Novi, MI Oct 09, 2016 $68,500
System Support Analyst General Hospital Corporation Boston, MA Dec 02, 2016 $68,078

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Top Skills for A Systems Support Analyst


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Top Systems Support Analyst Skills

  1. Computer Hardware
  2. Customer Service
  3. Remote Desktop
You can check out examples of real life uses of top skills on resumes here:
  • Provided third level computer hardware/software support to all corporate computer users.
  • Developed, documented, and implemented standard operating procedures and customer service guidelines relating to remote IT support.
  • Maintained CPU and disk utilization for production and non production servers through SSH and remote desktop.
  • Create, maintain and administer user and group accounts in Active Directory for various county agencies.
  • Provided help desk support to all loan officers nationwide.

Top Systems Support Analyst Employers

Systems Support Analyst Videos

Career Advice on becoming a Finance Systems Support Analyst by Natalie L (Full Version)