Working as a Systems Support Analyst

There is more than meets the eye when it comes to being a systems support analyst. For example, did you know that they make an average of $37.03 an hour? That's $77,028 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Systems Support Analyst Do

There are certain skills that many systems support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed speaking skills, writing skills and listening skills.

When it comes to the most important skills required to be a systems support analyst, we found that a lot of resumes listed 9.5% of systems support analysts included technical support, while 6.6% of resumes included customer service, and 6.5% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the systems support analyst job title. But what industry to start with? Most systems support analysts actually find jobs in the finance and technology industries.

How To Become a Systems Support Analyst

If you're interested in becoming a systems support analyst, one of the first things to consider is how much education you need. We've determined that 47.4% of systems support analysts have a bachelor's degree. In terms of higher education levels, we found that 17.1% of systems support analysts have master's degrees. Even though most systems support analysts have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a systems support analyst. When we researched the most common majors for a systems support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on systems support analyst resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a systems support analyst. In fact, many systems support analyst jobs require experience in a role such as technical support specialist. Meanwhile, many systems support analysts also have previous career experience in roles such as systems analyst or help desk analyst.

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Average Salary$77,028
Job Growth Rate10%

Systems Support Analyst Jobs

Systems Support Analyst Career Paths

Top Careers Before Systems Support Analyst
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Average Salary for a Systems Support Analyst

Systems Support Analysts in America make an average salary of $77,028 per year or $37 per hour. The top 10 percent makes over $103,000 per year, while the bottom 10 percent under $57,000 per year.
Average Salary
$77,028

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Office Systems Support Analyst II/Principal Office Systems Support Analyst-Human Services Agency
Office Systems Support Analyst II/Principal Office Systems Support Analyst-Human Services Agency
Ventura County
Ventura County
07/28/2020
07/28/2020
$81,60607/28/2020
$81,606
Systems Support Analyst 5-Middleware Support Engineer
Systems Support Analyst 5-Middleware Support Engineer
Wells Fargo
Wells Fargo
07/24/2020
07/24/2020
$84,00007/24/2020
$84,000
Systems Support Analyst 5-Middleware Support Engineer
Systems Support Analyst 5-Middleware Support Engineer
Wells Fargo
Wells Fargo
07/24/2020
07/24/2020
$84,00007/24/2020
$84,000
Systems Support Analyst 5-Middleware Support Engineer
Systems Support Analyst 5-Middleware Support Engineer
Wells Fargo
Wells Fargo
07/24/2020
07/24/2020
$84,00007/24/2020
$84,000
Systems Support Analyst 5-Middleware Support Engineer
Systems Support Analyst 5-Middleware Support Engineer
Wells Fargo
Wells Fargo
07/24/2020
07/24/2020
$84,00007/24/2020
$84,000
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Systems Support Analyst Demographics

Gender

Male

65.8 %

Female

29.8 %

Unknown

4.4 %
Ethnicity

White

58.6 %

Hispanic or Latino

15.1 %

Black or African American

11.7 %
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Foreign Languages Spoken

Spanish

52.0 %

German

5.3 %

French

5.3 %
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Systems Support Analyst Education

Schools

University of Maryland - University College

10.0 %

Strayer University

8.7 %

Colorado Technical University

8.0 %

Arizona State University

7.3 %
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Majors

Business

17.7 %

Computer Science

16.8 %

Information Technology

11.8 %

Computer Systems Security

7.7 %
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Degrees

Bachelors

47.4 %

Associate

20.6 %

Masters

17.1 %

Certificate

5.6 %
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Entry Level Jobs For Becoming A Systems Support Analyst

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Part Time
Internship
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Top Skills For a Systems Support Analyst

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.5% of systems support analysts listed technical support on their resume, but soft skills such as speaking skills and writing skills are important as well.

Best States For a Systems Support Analyst

Some places are better than others when it comes to starting a career as a systems support analyst. The best states for people in this position are California, Washington, Colorado, and Wyoming. Systems support analysts make the most in California with an average salary of $109,128. Whereas in Washington and Colorado, they would average $106,264 and $92,396, respectively. While systems support analysts would only make an average of $89,926 in Wyoming, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Colorado

Total Systems Support Analyst Jobs:
1,220
Highest 10% Earn:
$120,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. California

Total Systems Support Analyst Jobs:
5,426
Highest 10% Earn:
$151,000
Location Quotient:
0.91
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Utah

Total Systems Support Analyst Jobs:
524
Highest 10% Earn:
$110,000
Location Quotient:
1.14
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Systems Support Analyst Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a systems support analyst. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless systems support analyst resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Systems Support Analyst Resume

At Zippia, we went through countless systems support analyst resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Top Systems Support Analyst Employers

1. Wells Fargo
4.8
Avg. Salary: 
$42,050
Systems Support Analysts Hired: 
152+
2. NetSuite
4.7
Avg. Salary: 
$106,079
Systems Support Analysts Hired: 
135+
3. Tata Technologies
4.6
Avg. Salary: 
$77,743
Systems Support Analysts Hired: 
74+
4. Fidelity Investments
4.8
Avg. Salary: 
$84,800
Systems Support Analysts Hired: 
50+
5. Amedisys
4.6
Avg. Salary: 
$72,459
Systems Support Analysts Hired: 
44+
6. IBM
4.7
Avg. Salary: 
$84,673
Systems Support Analysts Hired: 
41+

Systems Support Analyst Videos

Recently Added Systems Support Analyst Jobs

Updated October 2, 2020