Post job

Systems support engineer education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a systems support engineer. Systems support engineers usually study computer science, electrical engineering, or business. 61% of systems support engineers hold a bachelor's degree, and 22% hold an associate degree. We analyzed 2,394 real systems support engineer resumes to see exactly what systems support engineer education sections show.

The most common colleges for systems support engineers are the University of Phoenix and the University of Phoenix.

There are also many online systems support engineer courses to help get the education required to be a systems support engineer.

There are certain systems support engineer certifications that you should consider. These systems support engineer certifications include Oracle Solaris 11 System Administration and Certified UNIX System Administrator (CUSA).

What education do you need to become a systems support engineer?

What degree do you need to be a systems support engineer?

The most common degree for systems support engineers is bachelor's degree, with 61% of systems support engineers earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 11%.
  • Bachelor's, 61%
  • Associate, 22%
  • Master's, 11%
  • Diploma, 3%
  • Other Degrees, 3%

What should I major in to become a systems support engineer?

You should major in computer science to become a systems support engineer. 20% of systems support engineers major in computer science. Other common majors for a systems support engineer include electrical engineering and business.

Most common colleges for systems support engineers

Systems support engineers often get their degrees at University of Phoenix, DeVry University, and Strayer University. Here are the most common colleges for systems support engineers in the US based on their resumes.
Systems support engineer common collegePercentages
University of Phoenix14.43%
DeVry University10.31%
Strayer University8.76%
Purdue University6.19%
University of Central Florida5.67%

Best majors for systems support engineers

Best colleges for systems support engineers

The best colleges for systems support engineers are Stanford University, Northwestern University, and University of Pennsylvania.

A systems support engineer with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for systems support engineers. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become systems support engineers.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. Western Carolina University

Cullowhee, NC • Private

In-state tuition

$3,926

Enrollment

9,835

5. Pennsylvania State University

University Park, PA • Private

In-state tuition

$18,454

Enrollment

40,108

6. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

7. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

8. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Enrollment

31,503

9. Harvard University

Cambridge, MA • Private

In-state tuition

$50,420

Enrollment

7,582

10. Duke University

Durham, NC • Private

In-state tuition

$55,695

Enrollment

6,596

20 best online courses for systems support engineers

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. Network Support Fundamentals

coursera

Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

3. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

4. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

5. IBM IT Support

coursera

Prepare for an in-demand career in Information Technology (IT). In this program, you’ll develop a strong foundation in IT fundamentals, networking, cybersecurity, and cloud computing to get job-ready in as little as 3 months, with no prior experience or degree needed to get started.\n\nAlmost every organization, business, or individual relies on technology. A career in IT Support is about providing technological assistance to better optimize organizational efficiency. This can include...

6. Introduction to Hardware and Operating Systems

coursera

Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...

7. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

8. Basic Computer Course - Windows 7/10 - IT & Desktop Support

udemy
4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

9. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

10. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

11. IT/Desktop Computer Support- Troubleshooting for Technicians

udemy
4.2
(306)

Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

12. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

13. Windows Server 2019: Active Directory, GPO, R. Server Access

udemy
4.7
(4,916)

Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...

14. Advanced IT Troubleshooting for Helpdesk Support Technicians

udemy
4.2
(1,080)

Learn some of the less common IT troubleshooting techniques for Windows computers...

15. Fundamentals of Unix and Linux System Administration

udemy
4.2
(1,085)

Master Linux/Unix System administration through a practical and hands on approach...

16. Active Directory & Group Policy Administration for IT Techs

udemy
4.5
(651)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

17. [Active Directory] Management using Windows PowerShell

udemy
4.5
(1,078)

[Power Shell] Simplified practical knowledge for automation & management of [Active Directory] using Windows Power Shell...

18. Introduction to Business Support System - BSS

udemy
4.5
(319)

Learn about business support system employed in telecom domain...

19. TOTAL: Active Directory with Windows Server 2016

udemy
4.6
(2,189)

Identity, Access, and Authentication with Microsoft AD and Identity with Windows Server 2016...

20. Linux for Network Engineers: Practical Linux with GNS3

udemy
4.6
(4,430)

Linux for Networking Engineers (CCNA, CCNP, CCIE etc). Practical Linux with GNS3 = network programmability & automation...

Top 10 most affordable universities for systems support engineers

The most affordable schools for systems support engineers are California State University - Bakersfield, suny farmingdale, and california state university - long beach.

If the best universities for systems support engineers are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for systems support engineers.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

4. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

5. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-state tuition

$7,770

Cost of attendance

21,244

6. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

7. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

8. California State University - Fullerton

Fullerton, CA • Private

In-state tuition

$6,886

Cost of attendance

17,645

9. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

10. City College of New York of the City University of New York, The

New York, NY • Private

In-state tuition

$7,140

Cost of attendance

14,430

Top 10 hardest universities to get into for systems support engineers

The hardest universities for systems support engineers to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for systems support engineers are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for systems support engineers based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

5. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

6. Harvard University

Cambridge, MA • Private

Admissions rate

5%

SAT average

1,520

7. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

8. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

9. Duke University

Durham, NC • Private

Admissions rate

9%

SAT average

1,516

10. Carnegie Mellon University

Pittsburgh, PA • Private

Admissions rate

17%

SAT average

1,507

Top 10 easy-to-apply-to universities for systems support engineers

The easiest schools for systems support engineers to get into are Oklahoma Wesleyan University, barry university, and oregon institute of technology.

Some schools are much easier to get into. If you want to start your career as a systems support engineer without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for systems support engineers.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

3. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

4. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

5. Capitol Technology University

Laurel, MD • Private

Admissions rate

69%

SAT average

1,070

6. La Roche College

Pittsburgh, PA • Private

Admissions rate

99%

SAT average

1,008

7. Texas A&M University - Kingsville

Kingsville, TX • Private

Admissions rate

89%

SAT average

1,035

8. Sonoma State University

Rohnert Park, CA • Private

Admissions rate

90%

SAT average

1,072

9. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

10. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

Average systems support engineer salary by education level

Systems support engineers with a Master's degree earn more than those without, at $91,367 annually. With a Bachelor's degree, systems support engineers earn a median annual income of $88,589 compared to $81,280 for systems support engineers with an Associate degree.
Systems support engineer education levelSystems support engineer salary
Master's Degree$91,367
High School Diploma or Less$80,378
Bachelor's Degree$88,589
Some College/ Associate Degree$81,280

Systems support engineer education FAQs

Search for systems support engineer jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse computer and mathematical jobs