Systems Support Engineer

Systems Support Engineer Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 2,394 Systems Support Engineer resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Four Key Resume Tips For Landing A Systems Support Engineer Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Hardware Issues, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Systems Support Engineer Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Systems Support Engineer CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand systems support engineer skills. Below we have listed the top skills for a systems support engineer : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Systems Support Engineer
See All Systems Support Engineer Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Systems Support Engineer

  • Monitor tracking database to verify products have been delivered in accordance with approved Master Version Schedules.
  • Provided UNIX & SAN storage lead for design and deployment of rp4400 and rp7410 servers.
  • Code written in Perl incorporating Oracle and mySQl queries on a Linux Red Hat platform.
  • Sun Solaris, Suse Linux, Microsoft XP and Windows 2003 O/S platforms presently supported.
  • Assisted with the upgrade from VMware vSphere 4.1 to VMware vSphere 5.x.

Example # 2

Desktop Support Specialist (Part-Time)

  • Simplified and consolidated DNS delegations on Citi's root DNS server as well on Internal DNS systems for NA, LATAM.
  • Provide support via IMAC tickets to move, add or change computers for new hires.
  • Use Virtual Network Connection (VCN) remote access tools to troubleshoot desktop issues, configure desktops, and install applications.
  • Assisted remote users having issues connecting to the Internet, VPN, and to Citrix applications.
  • Managed offshore transition of 75% of weekly global network operations metrics & reporting processes to Wipro India.

Example # 3

Network Operation Technician

  • Monitor the NOC for alarm conditions, negative trends and system failures, and taking corrective action.
  • Monitor and maintain RadioShack servers via monitoring equipment, KVM to the server or onsite maintenance with crash cart.
  • Assisted senior technicians with network and server setups at various company locations.
  • Performed backups, worked with end users in resolving desktop application issues, setup workstations.
  • Ranked #9 out of 2000+Tier I IOS advisors.

Example # 4

Systems Support Engineer

  • Implemented planned maintenances for hardware replacement or upgrades required for the 7750/7705 Service Routers and Data Center servers.
  • Developed several set top box XHTML/XML applications that utilized IPTV's OSS/BSS connecters for customers.
  • Used UNIX scripting to support various processes.
  • Performed end to end call executions for CAMEL and Diameter Protocols in Intelligent Networks which interact with Alcatel-Lucent's Billing Solution.
  • Perform manual database changes for (1900 MHz and 800Mhz) BTS.

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We compared 2,394 sample systems support engineer resumes with job offers and found that the average years of experience required for a systems support engineer job required by employers is 2.1 years.
How much work experience do employers want to see?
The average systems support engineer job listing asks for 2.1 years of work experience.
How much work experience does the average systems support engineer candidate have?
The average systems support engineer resume contains 5.0 years of work experience.
Write your work experience section in a way that embraces your systems support engineer skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from systems support engineer resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a systems support engineer, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Systems Support Engineers have a 4-year degree as the highest education level.
Based on our analysis of systems support engineer resumes, the most common major for systems support engineer candidates is Computer Science, but other majors made their way in as well. Electrical Engineering, Business and Computer Information Systems were relatively common.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Systems Support Engineer Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Systems Support Engineers. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Systems Support Engineers to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%