The duties of systems support include performing technical configurations, resolving system applications and network issues, and upgrading systems infrastructure. They conduct regular maintenance and diagnostic tests on the computer applications to ensure their performance optimally. They ensure it is efficient to support business operations and avoid delays in deliverables. Additionally, they help in improving existing networks based on business needs and specifications. Asides from that, they keep reports of resolutions for reference to prevent similar occurrences.

For this position, you need to have at least an associate's degree or a bachelor's degree in computer science, information technology, or a related discipline. You will be working with computer operating systems and hardware. You must possess time management, communication, computer, and problem-solving skills. Also, you must be physically fit. Systems support earns an average gross salary of $59,774 or $28.74 per hour. This varies from $42,000 to $84,000.

What Does a Systems Support Do

There are certain skills that many systems supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.

Learn more about what a Systems Support does

How To Become a Systems Support

If you're interested in becoming a systems support, one of the first things to consider is how much education you need. We've determined that 53.7% of systems supports have a bachelor's degree. In terms of higher education levels, we found that 7.7% of systems supports have master's degrees. Even though most systems supports have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Systems Support

Systems Support Career Paths

Average Salary for a Systems Support

Systems Supports in America make an average salary of $64,031 per year or $31 per hour. The top 10 percent makes over $89,000 per year, while the bottom 10 percent under $45,000 per year.
Average Systems Support Salary
$64,031 Yearly
$30.78 hourly
$45,000
10 %
$64,000
Median
$89,000
90 %

What Am I Worth?

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Systems Support Education

Systems Support Majors

14.5 %

Systems Support Degrees

Bachelors

53.7 %

Associate

29.8 %

Masters

7.7 %

Top Colleges for Systems Supports

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571

Top Skills For a Systems Support

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.0% of systems supports listed customer service on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Choose From 10+ Customizable Systems Support Resume templates

Zippia allows you to choose from different easy-to-use Systems Support templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Systems Support resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Systems Support Demographics

Systems Support Gender Distribution

Male
Male
76%
Female
Female
24%

After extensive research and analysis, Zippia's data science team found that:

  • Among systems supports, 23.7% of them are women, while 76.3% are men.

  • The most common race/ethnicity among systems supports is White, which makes up 58.2% of all systems supports.

  • The most common foreign language among systems supports is Spanish at 36.2%.

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Best States For a Systems Support

Some places are better than others when it comes to starting a career as a systems support. The best states for people in this position are New York, Delaware, California, and New Jersey. Systems supports make the most in New York with an average salary of $77,239. Whereas in Delaware and California, they would average $77,195 and $76,625, respectively. While systems supports would only make an average of $71,914 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Systems Support Jobs:
562
Highest 10% Earn:
$99,000
Location Quotient:
1.44

2. North Dakota

Total Systems Support Jobs:
238
Highest 10% Earn:
$94,000
Location Quotient:
1.38

3. Delaware

Total Systems Support Jobs:
240
Highest 10% Earn:
$110,000
Location Quotient:
1.03
Full List Of Best States For Systems Supports

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Top Systems Support Employers

Most Common Employers For Systems Support

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Dell$83,593$40.196
2IBM$81,789$39.3230
3AT&T$79,241$38.1011
4Giant Eagle$75,102$36.1110
5Motorola Solutions$75,095$36.107
6TEKsystems$73,314$35.2513
7Fidelity Investments$71,686$34.4624
8Burns & McDonnell$71,055$34.169
9ActioNet$70,038$33.6711
10Adaequare$69,676$33.5010

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