The duties of systems support include performing technical configurations, resolving system applications and network issues, and upgrading systems infrastructure. They conduct regular maintenance and diagnostic tests on the computer applications to ensure their performance optimally. They ensure it is efficient to support business operations and avoid delays in deliverables. Additionally, they help in improving existing networks based on business needs and specifications. Asides from that, they keep reports of resolutions for reference to prevent similar occurrences.
For this position, you need to have at least an associate's degree or a bachelor's degree in computer science, information technology, or a related discipline. You will be working with computer operating systems and hardware. You must possess time management, communication, computer, and problem-solving skills. Also, you must be physically fit. Systems support earns an average gross salary of $59,774 or $28.74 per hour. This varies from $42,000 to $84,000.