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  • 4.1

    Hybrid Remote Position - Seattle, WA

    The Medicus Firm
    Remote Support Technician Job, Remote or Auburn, WA
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    Hybrid Model Opportunity in the Pacific Northwest 2nd Best Place to Live in the Country
    Junior Level
    New
    4d ago
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  • 3.3

    Support Associate

    RBHA
    Support Associate Job in Sudley, VA
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    Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond. Services are provided directly by RBHA staff and through contracts with private providers in the community. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. RBHA promotes health, wellness, and recovery for the people and communities we serve.
    Full Time
    Part Time
    Junior Level
    High School Diploma Required
    26d ago
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  • 4.3

    Information Technology Desktop Support

    Kraft & Kennedy, Inc.
    Information Technology/Support Technician Job, Remote or Alexandria, VA
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    At Kraft Kennedy you'll find yourself at the forefront of enterprise technology. The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part of Kraft Kennedy's Managed Services offering.
    Full Time
    Mid Level
    Bachelors Required
    New
    3d ago
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  • 4.7

    Application Support Specialist - Remote

    CRG
    Application Support Specialist Job, Remote or Washington, DC
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    Pay: $60,000 The position is a unique opportunity to gain exposure to business stakeholders and help be part of the solutions not just from a technical perspective but also to gain exposure to presenting more technical ideas or solutions. There will be many opportunities for learning and professional growth, and your career path is yours to direct based on your drive to succeed. Responsibilities Provide 2nd level support for all AX, POS, DM, and related business applications issues and questions Identify solutions to work around open issues that are under investigation or pending Troubleshoot issues and escalate to 3rd level support if needed Document and track case histories, issues, and actionable steps taken Assist users in quality assurance testing of new software releases Interact with user network and support building required IT skills in the business organization Participate in Implementation of new software solutions Participate in Hypercare support of new implementations Participate in business requirement gathering and provide input on improving business processes Coordinate with Global Hearing Care IT on trends and open issues Prioritize Incidents effectively according to business needs Participate in and/or lead group discussions on open issues with various departments Managing a high-volume ticket queue, including prioritizing your work, updating, and quality assurance via Remedy Participation in Business Critical Incidents including but not limited to, , coordination with Business-Critical Incident manager and other relevant resources by initiating communication groups, providing repro steps and other necessary details, testing/verification, strong communication with Business Process Support team providing updates and solution, and assisting BCIM with field/user communications specific to the applications supported May perform miscellaneous tasks/projects as directed by manager Qualifications Microsoft Dynamics - AX 2009/ 2012 experience is preferred Strong Technical understanding is required Strong Financial understanding is required Experience with troubleshooting and debugging errors (Problem Solver) Experience in training users Excellent customer service skills Experience with creating and maintaining documentation Health care experience is preferred Insurance billing experience is preferred Dedication to continuous self and process improvements Positive attitude in the workplace The ideal candidate will be extremely detailed and structured through their own self- discipline and personal drive. While also maintaining being a team player that assists others while demonstrating strong analytical skills. Category Code: JN008
    Mid Level
    New
    20h ago
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  • 4.4

    100% REMOTE - Support Analyst - UT or AZ

    Cybercoders
    Support Analyst Job, Remote or Washington, DC
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    401k So, if you are a Support Analyst with experience, please apply today! If you are a Support Analyst with experience, please read on! *** Sydney Freeman Sacker - Recruiting Manager - CyberCoders
    Junior Level
    Offers Benefits
    Associate Required
    New
    5d ago
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  • REMOTE- Payment Systems Specialist Contractor

    Calabria Group Dba Dynamic Staffing Inc.
    Systems Specialist Job, Remote or Washington, DC
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    Remote -position WEST COAST Residents only Hrs M-F 8-5 PAY $30hr 4 month contract MUST HAVE 1yr DEMONSTRATED PAYMENTS INDUSTRY EXPERIENCE MUST HAVE INTERMEDIATE SQL WRITING SKILLS Responsibilities Act as an escalation point for any customer or system-related concerns Joining forces with analytics and product teams to analyze key payment metrics and drive actionable optimizations with the goal of improving the customer experience and payments performance Supporting customer support and internal regional teams with payment processing related issues; providing appropriate information to resolve payment related concerns and acting as a liaison with both payment processors and internal dev teams Assisting with QA efforts associated with payment processing changes and new integrations by testing the end-to-end customer experience, payment flow and identifying opportunities Supports additional efforts within the scope of the Payment Operations Department as necessary Experience required for this position: 1+ year(s) in the payments industry 1+ year(s) data analysis and report creation 1+ year(s) managing internal and external relationships 1+ year(s) project management Ability to write SQL and demonstrate an intermediate skill level in Excel Skilled in MS Office products Independent worker who is capable of strong team participation Able to perform under pressure in a fast-paced environment while preserving organization Strong troubleshooting skills and high attention to detail Excellent written and verbal communication skills
    Junior Level
    New
    4d ago
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  • 3.6

    Information Professional

    Navy
    Information Technology Professional Job in Reston, VA
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    Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Ensuring the effectiveness of the Navy technologies ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Postgraduate education is important to the success of the Information Professional. Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I.
    Junior Level
    Bachelors Required
    15d ago
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  • 4.5

    Integration Support Analyst Remote (Central/Eastern time zones)

    NMI
    Support Analyst Job, Remote or Washington, DC
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    We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. Serve as a point of contact for NMI colleagues who have technical integration queries NMI offers a number of SDKs which connect customers' point of sale (POS), mobile POS (mPOS), or e-commerce solutions to all of the major banks, acquirers, and processors. Provide integration support to customers that are integrating NMI's payment solutions We are looking for an Integration Support Analyst to provide first-class support to customers integrating any of NMI's software products into their own. You've probably used NMI in the last 24 hours without even realizing it.
    Junior Level
    New
    20h ago
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  • 4.6

    Tier 2 IT Support Technician - Remote Hybrid - Natick Area

    Magna5 Ms LLC
    Information Technology/Support Technician Job, Remote or Natick, MA
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    Candidate must live within 40 miles of Natick, MA. Opportunities At Magna5, we've put thought into what it takes to build a strong and competent tea
    Junior Level
    11d ago
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  • 4.8

    Technical Support Engineer

    Modis
    Technical Support Engineer Job in Reston, VA
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    Their duties include working with the Canada DB firms, switchboard vendors, reviewing construction drawings for engineering accuracy, establishing and maintaining technical specifications, and providing technical support to the expanded team including Supply Chain and Maintenance.
    Junior Level
    Bachelors Preferred
    New
    3d ago
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  • 4.5

    Information Technology Support Technician

    Synergy
    Information Technology/Support Technician Job in Reston, VA
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    Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. As the IT Support Technician, you will be a key member of the Synergy team by providing direct support to the following areas. Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with company match, PTO, sick leave, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
    Mid Level
    Offers Benefits
    Doctorate Preferred
    New
    4d ago
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  • 4.6

    Seasonal Retail Fulfillment Support Associate, Dulles Town Center - Standard Part Time

    Macy's
    Support Associate Job in Dulles Town Center, VA
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    Macy's is also known for giving back to our communities. Macy's is the Academy for retail careers. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Employee Discount at Macy's AND Bloomingdales Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. About: Macy's is proudly America's Department Store. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen.
    Full Time
    Part Time
    Junior Level
    Bachelors Required
    New
    6d ago
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  • Desktop Technician

    Tuvli
    Computer Technician Job in Falls Church, VA
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    TUVA, an Akima Company, provides turnkey solutions that offer better systems, tools, and methods to further your goals, reduce costs, and streamline operations. From requirements analysis, design, and implementation to operations and training TUVA's personnel are well-versed in best practices across Enterprise IT, Mission Support Services, and Specialized Technologies. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our 14,300 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment. Responsibilities: Provide Level II IT customer support including configuration, installation, testing,and troubleshooting deployment of computer systems, peripherals and software within established standards and guidelines Activities require one-on-one interaction with end users and the IT support staff Must be able to clearly communicate technical solutions in a user-friendly, professional manner Responsibilities also encompass the management, tracking and resolution of support tickets Qualifications - External Minimum Qualifications: Must be able to obtain CompTIA A+ certification and associated CE certificate within 6 months of employment 2+ years of end-user computer support experience Experience with Microsoft Office Suite High School Diploma Ability to work independently US Citizen with the ability to obtain and maintain a Secret clearance Desired Qualifications: DoD 8570.01-M IAT Level I (A+) or Level II (Security +) certification and associated CE certificate Prior DoD or Army working environment experience a plus ServiceNow ticketing experience Bachelor's degree preferred Active Secret clearance
    Junior Level
    Bachelors Preferred
    High School Diploma Required
    New
    4d ago
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  • 4.8

    IT Systems/ Security Specialist

    Hays
    Technician System Specialist Job in Arlington, VA
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    An American Company is seeking an IT Systems/ Security Specialist in Arlington, VA. IT Systems/ Security Specialist- Perm - Arlington, VA. - $75,000 - $85,000
    Mid Level
    Bachelors Required
    New
    3d ago
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  • 3.6

    Desktop Support Specialist

    Ultimate Staffing
    Desktop Support Specialist Job in Arlington, VA
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    Responsibilities Include: Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Ability to assist clients with hardware and software support via telephone. Provide technical support to end users on a variety of issues. Qualifications Include: DOD 8570 IAT Level I, II, or III certification required: A+, Network+, or Security+ CE, or higher Active Public Trust Security Clearance
    Junior Level
    New
    20h ago
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  • 4.7

    VIP SUPPORT TECHNICIAN

    Alta It Services, LLC
    Technical Support Technician Job in Fairfax, VA
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    ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services.
    Junior Level
    New
    3d ago
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  • 4.3

    Excellent Opportunity for Technical Support Engineer @Multiple Locations (With Remote & Hybrid option)

    Comrise
    Technical Support Engineer Job, Remote or Washington, DC
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    Job Title: Technical Support Engineer The Technical Support Engineer is responsible for performing the company's products including Energy Storage System (ESS) with installation, commissioning and troubleshooting and generally
    Entry Level
    Bachelors Preferred
    New
    4d ago
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  • NOC / IT Support and various Engineering disciplines - EV Charging Infrastructure Support (Full Benefits Package)

    Akkodis
    Technical Support Engineer Job in Reston, VA
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    These full-time support roles with a 4x10 coverage schedule require a full and hybrid presence in the Reston, VA area. near the Reston, VA area through Akkodis.
    Full Time
    Senior Level
    Offers Benefits
    Bachelors Preferred
    11d ago
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  • Screening Support Specialist (AML/KYC)

    Insight Global
    Support Specialist Job in McLean, VA
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    in person in McLean, VA five days per week. You're a good fit for the role of Screening Support Specialist if you have: What You'll Do: As a Screening Support Specialist, you will be responsible for maintaining the highest standards of compliance in support of our customers.
    Full Time
    Junior Level
    High School Diploma Required
    12d ago
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  • 4.9

    Information Technology Technical Support

    SAIC
    Information Technology/Support Technician Job in Arlington, VA
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    SAIC is seeking to hire for an IT Technical Support role in Washington, DC! ARLINGTON, VA, United States
    Full Time
    Senior Level
    Bachelors Preferred
    High School Diploma Required
    New
    4d ago
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  • 4.6

    Mac Support Technician

    Dean and Company
    Technical Support Technician Job in McLean, VA
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    Dean & Company Strategy Consultants is a strategy-consulting firm based in Vienna, VA, just outside Washington, D.C. Dean & Company support staff functions work with Dean & Company and its affiliated companies DC Energy and DC Investments Management, commodity trading and hedge fund entities. Mac support to our internal staff in a small and dynamic team environment.
    Junior Level
    13d ago
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  • 4.5

    End User Support Specialist

    Apex Systems
    Information Systems Technician Job in Fairfax, VA
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    Apex Systems is looking to hire an End User Support Specialist for one of our clients in Fair Lakes, VA!
    Mid Level
    New
    4d ago
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  • 4.3

    Service Desk Technician (Part-Time)

    Metrostar
    Services Desk Technician Job in Arlington, VA
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    If you want to join a company that values customer service in IT systems and are open to commuting to Rosslyn, VA we want you to work for MetroStar. You'll monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set MetroStar's inclusive community and unique culture have garnered us numerous awards including this year's recipient of IDG's Insider Pro and Computerworld's 2021 Best Places to Work in IT award, which recognizes IT companies with outstanding workplaces and cultures for technology professionals. Our Diplomatic Security Enterprise Operations Support Program Team is responsible for providing technical Service Desk support to the Department of State. This year marks the tenth year of MetroStar receiving this prominent award. MetroStar Systems is looking for a - The MetroStar People & Culture Team
    Part Time
    Junior Level
    High School Diploma Required
    New
    6d ago
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  • 4.1

    IT Contract Solicitation Coordinator

    Brooksource
    Information Systems Technician Job, Remote or Tennessee
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    6 Month Contract to Hire Fully Remote This position will be working with the Business Operations team to perform IT contract and statement of work sourcing services as well as contract compliance review services. This contractor will need to have at least one year of experience performing the above duties and will perform the following duties: Review IT contracts and statements of work for adherence to State laws and policies Finalize requirements and post competitive solicitations for award Perform contract compliance duties to ensure contracts are managed in accordance with State laws and policies Assisting with ad hoc duties as required Administer and maintain contract files to ensure compliance, processes and other contractual documentation Responsible for communication, coordination and implementation of established sourcing initiatives and contract negotiations to suppliers and operations team Responsible for data integrity of contract database - oversee maintenance and enhancement of contract database Required Skills: Procurement, sourcing, or supply chain management experience Contract/Vendor management experience Responsive, detail-oriented individual Buying software and hardware experience a plus
    Junior Level
    New
    3d ago
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  • Information Technology Support Technician

    Itecco
    Information Technology/Support Technician Job, Remote or Seattle, WA
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    Location: Seattle, Washington If you are interested in a 90% remote position, looking for fast progression, have experience with IT support, and are based in Seattle, apply immediately and our contract team will be in touch! I am currently working with a fast-growing managed service provider in Seattle, to help them find a IT support technician on a contract W2 basis!
    Junior Level
    New
    5d ago
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  • PLM Systems Specialist (Remote)

    The Denzel Group
    Systems Specialist Job, Remote or Florida
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    The Denzel Group has been selected to work with an industry leader to identify a Senior Enterprise Systems Specialist focused on PLM.
    Mid Level
    New
    4d ago
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  • 4.0

    IT Infrastructure Support Engineer

    Calsoft Systems
    Technical Support Engineer Job, Remote or Torrance, CA
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    Calsoft Systems is seeking talented, motivated and entrepreneurial candidates who are passionate in learning about consulting, business and technology. We are seeking an engineer in the greater Los Angeles area to work as a contractor. Bilingual Japanese/English skill his preferred but not required. This position is primarily responsible for providing implementation, support and maintenance of the technology components that comprise our client's network and infrastructure environments. Essential Functions: Provide product and technical support for all versions of Microsoft's core business applications (i.e. Windows, Office), as well as virtualization environments built on Azure, Microsoft Hyper-V, and VMware. Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, M365, SharePoint, Exchange, Active Directory, etc.). Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products. Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner. Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction. Onsite travel is required. Remote work is available only when the engineer does not need to be onsite. Participate in mandatory training. Supporting Functions: Team Collaborate with other team members to achieve team goals. Share and support the activities of other team members. Contribute to the improvement of department services, revenue/profitability, and procedures. Company & Clients a) Understand and incorporate Calsoft values, mission, guidelines and policies (as described in Employee Handbook and other Calsoft documents) into daily work. b) Build and nurture positive working relationships with clients, co-workers and business associates. Skills and Qualifications: Minimum Qualification Good knowledge of Windows Server and Desktop Operating Systems. Ability to work remotely with limited supervision. Must be able to relay technical information to clients with varying skill levels in a manner in which they can understand. Must have driver's license and a car. Desirable Qualification Experience with networking hardware, such as managed switches, routers, and firewalls. Current technical certifications, such as MCSE, CCNA, Azure Certifications. Hands on technical experience and knowledge of LAN/WAN operations and protocols. Ability to multi-task and adapt to changes quickly. A keen ability to learn quickly and find resolutions to technical issues. Analytical thinker with strong attention to detail. Fluency in Japanese language reading, writing and conversation
    Junior Level
    New
    6d ago
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  • 4.8

    Information Technology Support Technician

    The Select Group
    Information Technology/Support Technician Job, Remote or Colorado
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    The Select Group is looking for an Enterprise Services Coordinator to join the fastest growing insurance brokerage firm in their space; they started in November 2017 and are now over $200,000,000 in revenue.
    Junior Level
    New
    3d ago
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  • 4.0

    Technology Fluency Coordinator

    Found In Translation, Inc.
    Technology Coordinator Job, Remote or Boston, MA
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    To apply, please send a resume and cover letter to Ren e Metelus at careers@found-in-translation.org by November 27, 2022. The Technology Fluency Coordinator will help to support one-on-one technical assistance to Found in Translation's Language Access Fellows, lesson planning, presentations, and day-to day logistics for events and classes. If this position excites you, Found in Translation encourages you to apply. The Technology Fluency Coordinator (TFC) will provide programmatic support to Found in Translation's digital fluency efforts.
    Part Time
    Junior Level
    Offers Benefits
    High School Diploma Required
    New
    4d ago
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  • 3.9

    Technical Support Representative 5807

    TCI Technology Consulting Inc.
    Technical Support Representative Job, Remote or Raleigh, NC
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    Hybrid Customer Technical Support Representative in Raleigh, NC. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. All employees will be required to work three days onsite in the Raleigh, NC office and two days can be work from home. TCI has an immediate need for a
    Entry Level
    Junior Level
    Offers Benefits
    High School Diploma Preferred
    New
    5d ago
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  • 4.9

    Application Support Specialist

    Tradeweb
    Application Support Specialist Job, Remote or Jersey City, NJ
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    The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts. Tradeweb Technology jobs are fully remote. Tradeweb Markets is a world leader in the evolution of electronic trading. Tradeweb is committed to providing valuable and competitive b Tradeweb is a culture built on innovation, creativity and collaboration. There may be days where travel to the Jersey City office is recommended for organizational off-sites.
    Mid Level
    Bachelors Required
    New
    3d ago
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  • JR IT Support Specialist

    Shiftmed
    Junior Information Technology Specialist Job in McLean, VA
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    ShiftMed Setting a New Standard: ShiftMed has been featured in media outlets such as, USA Today, Yahoo! ShiftMed, the leading nursing jobs app in the U.S., is looking for a dedicated Junior IT Support Specialist to join our IT team. ShiftMed app downloaded 150,000x (and counting!)
    Entry Level
    Junior Level
    Offers Benefits
    Associate Required
    New
    5d ago
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  • 4.3

    CAD-BIM Support Specialist

    Ao
    Computer Support Specialist Job, Remote or Orange, CA
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    At AO, WE are better together There is no one like you, and there is no place like AO. AO welcomes creativity, learning, and lasting relationships. You will never be a number at AO. In addition to competitive pay and benefits, flexible work schedules, and Work from Home options, AO offers an absolute one-of-a-kind culture with collaborative workspaces and driven coworkers.
    Mid Level
    Offers Benefits
    Bachelors Required
    New
    2d ago
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  • 4.0

    IT Technical Support (Hybrid)

    Planet Technology
    Information Technology/Support Technician Job, Remote or Cypress, CA
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    Planet Technology has partnered with a Cypress, CA area company to locate an IT Technical Support specialist for a contract role.
    Junior Level
    Mid Level
    Bachelors Preferred
    New
    2d ago
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  • 4.9

    Field Support Technician

    Mantech International Corporation
    Field Support Technician Job in McLean, VA
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    At ManTech International Corporation, you'll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community. Currently, ManTech is seeking a motivated, career and customer-oriented Field Service Technician to serve on a team of IT support professionals responsible for troubleshooting and repairing hardware equipment .
    Entry Level
    Junior Level
    Bachelors Required
    New
    3d ago
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  • End User Support Analyst

    Orthovirginia
    User Support Analyst Job in Fairfax, VA
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    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced End User Support Analyst to join our team! Position Summary IT Support Analyst will provide frontline primary level I technical support to end users within OrthoVirginia.
    Full Time
    Junior Level
    Offers Benefits
    Associate Required
    14d ago
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  • 4.6

    Help Desk Engineer

    Randstad USA
    Help Desk Engineer Job, Remote or Waunakee, WI
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    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). location: Waunakee, Wisconsin Manufacturer in the Madison, WI area is seeking a Help Desk Engineer.
    Junior Level
    Bachelors Required
    New
    4d ago
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  • 4.3

    Territory Support Specialist /BDM

    Hulcher Services
    Support Specialist Job, Remote or Hammond, IN
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    Must live within a 45 minute commute to Hammond. Hulcher Services Inc., the industry leading emergency response contractor to the railroads is currently looking to add to its sales team. Territory Support Specialist/Business Development Manager - Hammond, IN.
    Entry Level
    Offers Benefits
    Bachelors Preferred
    New
    2d ago
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  • 4.7

    Application Support Specialist

    Matrix Resources
    Application Support Specialist Job, Remote or Kansas
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    HelpDesk / Software Support Analyst - 100% Remote!! Global FinTech giant has an IMMEDIATE NEED for a Software Support Analyst to provide direct client support of proprietary payment technology. Support Analysts are established subject matter experts in the functional and technical support of specific software modules in the enterprise-level platform. They help our clients resolve software application issues using a wide array of troubleshooting tools and also by partnering with internal teams in a highly collaborative environment to provide a high level of client satisfaction. Day-to-Day Responsibilities: Assist customers with software support questions, data center changes, and other activities related to their use of an enterprise payment system. Develop an expert-level understanding of an established set of software products Respond to client inquiries through e-mail and telephone. Diagnose and resolve issues using prescribed troubleshooting techniques Manage a queue of client issues, ensuring issues are thoroughly identified, categorized, and documented; clients are updated regularly; problem escalation occurs as needed, and case closure is fully documented. The focus is on customer satisfaction and customer response time Work closely with business and technical resources across the organization to resolve client issues. Support clients through regular code releases and service packs You might be a fit if you have: 3+ years experience in a direct client-facing role supporting enterprise-level software Experience supporting applications and or hardware via telephone and email Experience researching client issues using log files to analyze and develop solutions Experience with Google Suite Payments industry or higher education industry experience Bachelor's degree Any fluency in Spanish is a big plus! Must be open to working standard shifts either 7 am to 4 pm or 8 am to 5 pm CST. This is a long-term contract with the intent to convert to perm. Will be 100% remote but slight preference for any candidates living in the Kansas City area.
    Mid Level
    Bachelors Preferred
    New
    3d ago
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  • Information Technology Technician

    Tai Engineers LLC
    Information Technology Technician Job, Remote or New Orleans, LA
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    Independently perform Level I computer work and seek external support where needed for higher complexity tasks. Conduct routine computer troubleshooting and maintenance. Troubleshoot hardware or software-related issues for computers, peripherals/printers, networking, etc. Timely resolution and/or escalation of user issues. User desktop software troubleshooting Video/Audio Conference Support Office 365 support for end users Modern Desktop and laptop deployments New employee IT orientation and desktop setup Provide desk side support to remote working employees Provide smart hands support for other functions as necessary (network, telecom, mobility, cloud, etc.) Manage logistics for hardware delivered to the office location Manage relationship with users in the office, offsite head office and remote work locations. Anticipate needs, provide solutions and be the voice of the customer Meet and greet customers Issue access badges to visitors and employees. Configure RFID tags for access. Unboxing and installation of computers and peripherals. Shipping and Receiving Inventory Management Moving equipment Remote access and remote monitoring management Work Experience Experience and Education: College Degree with computer troubleshooting experience. Minimum 1-2 years' experience with Windows operating system. Experience with small business network, building custom CPU, internet network, data wiring, etc. will be a plus. Responsibilities: This position is an on-site IT technician or Smart Hands to perform tasks that need physical presence in the office location (New Orleans, LA). Responsibilities include but not limited to computer installation and maintenance, use support, firewall, media support, equipment installation, testing, and general troubleshooting. Minimum Requirements: Computer software installations and troubleshooting
    Junior Level
    New
    3d ago
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Average Salary For a Systems Support

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Systems Support is $64,031 per year or $31 per hour. The highest paying Systems Support jobs have a salary over $89,000 per year while the lowest paying Systems Support jobs pay $45,000 per year

Updated November 30, 2022
Average Systems Support Salary
$64,031 yearly
$31 hourly
$45,000
10 %
$64,031
Median
$89,000
90 %

5 Common Career Paths For a Systems Support

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Network Administrator

A network administrator is responsible for managing an organization's computer systems, ensuring its smooth operations and highest efficiency. Network administrators' duties include inspecting network malfunctions, troubleshooting unresponsive programs, improving system processes, analyzing client's specifications, upgrading existing applications, coordinating with the technology department, and creating a report of network issues resolutions. A network administrator should display a strong command of programming languages. Extensive knowledge in the technology industry and analytical and problem-solving skills to manage network problems immediately is also necessary.

Systems Analyst

A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.

Information Technology/Support Technician

An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Illustrated Career Paths For a Systems Support