Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 5d ago
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Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan
Evolve Systems
Remote job
We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include
Set up and maintain computer systems and networks
Troubleshoot and resolve basic technical issues
Learn installation and configuration of hardware/software
Follow cybersecurity and data protection procedures
Work as part of a remote IT team
Ideal Candidate
Veteran discharged 2012 2025
No prior IT experience necessary
Strong teamwork and communication skills
Eager to learn and develop technical skills
Compensation & Benefits
Pay: $26 $33/hr
Flexible remote work options
Paid IT training and certifications
Veteran-friendly environment and career advancement
Apply today and start your next mission a successful career in IT!
$26-33 hourly 14d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$56k-69k yearly est. 2d ago
Remote Online Product Support - No Experience
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$39k-49k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Remote job
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$58k-74k yearly est. 60d+ ago
IT Helpdesk Support
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
The IT Help Desk Support position plays a crucial role in providing technical assistance and support to employees for computer systems, encompassing both hardware and software. They also take on the responsibility of remotely troubleshooting issues through diagnostic tests. We are seeking a candidate with a positive mindset, a can-do attitude, and a strong willingness to assist.
Monthly Compensation: 1,100 USD
Responsibilities include, but are not limited to:
•Training other staff members in troubleshooting and diagnosing problems.
•Installing or changing the software to fix issues.
•Following up with employees to ensure full resolution of issues.
• Respond to and resolve user inquiries and issues related to computer systems, hardware, and software.
•Identifying and suggesting possible improvements in procedures.
•Providing accurate information on IT tools, products, or services.
•Dispatching unresolved issues to the next level of support.
•Remote troubleshooting and diagnosing problems.
•Walking the users through a problem-solving process, they need to work efficiently.
•Resolving problems with networks and other computer systems.
•Writing, editing, and revising documentation for new and updated software and hardware.
Requirements:
A degree in Information Technology or a related field (certification in a related field is a plus).
At least 1 year of experience in a technical support role.
Customer-oriented attitude with the ability to work well in a team.
Strong knowledge of computer systems, hardware, and software.
An openness to learning new technologies.
Advanced or native-level English skills (written and spoken).
Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).
Skills
Problem-solving.
Analytical thinking.
Teamworking.
Assertive communication.
Interpersonal skills.
Time Zone: EST
Schedule: 8:30 AM to 5:30 PM
Work Shift:
8:30 AM - 5:30 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$35k-65k yearly est. Auto-Apply 52d ago
Technical Support Analyst - Professional Coding
CPSI 4.7
Remote job
Primarily responsible for directly solving customer reported issues in TruBridge Encoder - Professional Coding products.
Provide escalated technical support for the TruBridge Encoder - Professional Coding products for single path coding and for standalone private practice coding. Customer support includes researching and troubleshooting application problems, remotely accessing workstations to diagnose issues, and talking clients through a series of actions to help maintain, update, or resolve application issues.
Take ownership of issues and see problems through resolution, ensuring that customers are kept up to date.
Identify, record, document thoroughly, and track support tickets.
Answer help desk calls on a rotating schedule.
Professional
$35k-64k yearly est. Auto-Apply 4d ago
Technical Support Analyst, Tier 2 (US Remote)
First Advantage 4.7
Remote job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
This role is currently remote, and the position's core hours are North American. This position will act as a liaison between the departments within the organization and the clients to ensure that the background checking process is smooth by preventing problems from arising and resolving them when they occur. The role is dynamic: On any given day, the team will simultaneously be answering product questions, identifying bugs, implementing technical solutions, and escalating work to engineering teams. The team can resolve over 90% of incoming support requests internally, escalating only the most complicated to engineering teams for final analysis and resolution.
Who You Are:
If you are a motivated individual with a service-oriented mindset, a strong background in Integrating applications, and a desire to excel in a dynamic support environment, we encourage you to apply for the Tier 2 Application Support Specialist role. Join our team and contribute to the continuous improvement of our systems while providing exceptional support to our valued customers. Expected hours are 9:00am-6:00pm ET/6:00am-3:00pm PT
What You'll Do:
Provides courteous, efficient, and professional technical support by phone and email to customers across all verticals.
Communicate and interact with fulfillment departments regarding issues related to the Verifications, Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance to enhance and improve the rapid resolution of client issues and requests.
Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations.
Effectively communicate with clients, management and team members on an as needed basis with issue resolution.
Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways.
What You May Need to be Successful:
Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant FA technologies.
Exercises systematic proficiency in some specialized skills which display depth and breadth within a single application OR several applications/technologies.
Troubleshoots intermediate to advanced problems and recommends appropriate actions.
Provides support case/ JIRA follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues.
Manages customer expectations and competing priorities.
Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned.
Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles.
Escalates issues and works directly with Products/ Engineering to resolve complex support problems.
Proficiency in applications like, Atlassian (JIRA), Confluence, AWS, SFTP, Integrations, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring
Strong experience with MS SQL Server & SQL based application Maintenance and support - Operations (Tier 2 Support) experience in large-scale, distributed systems running 24/7/365
Solid understanding of integration technologies such as APIs (REST, SOAP, XML, JSON, Web Services).
Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues efficiently.
Excellent communication skills and the ability to work collaboratively with both technical and non-technical teams.
Detail-oriented, with strong organizational and multitasking abilities
Proven experience in application or production support, preferably in a role focused on application support.
Familiarity with database technologies (SQL, MongoDB).
Basic understanding of HTML debugging and XSLT transformations.
Experience with ITIL-based support processes or service management tools (e.g., ServiceNow, Jira).
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $55,000-75,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$55k-75k yearly Auto-Apply 15d ago
IT Help Desk Technician (Remote)
Capital Rx 4.1
Remote job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: Remote (East Coast - 7am ET - 4pm ET)
Position Summary:
The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.
Position Responsibilities:
Research end user issues independently, when needed, and document/develop a solution per company standards
Develop additional MDM automation to facilitate user onboarding
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Create Exchange rules to address spam/phishing emails as needed.
Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build and establish procedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.
Work hours: 7am ET - 4pm ET
Minimum Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
A customer-oriented approach to problem resolution
Experience supporting Mac hardware/OSX in a Help Desk environment
Experience supporting remote users in a distributed environment
Experience with Jira Service desk or a similar ticketing system
Experience with Office 365 suite
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$24-28 hourly Auto-Apply 3d ago
Part Time Information Technology Help Desk Technician
Valor Network 4.5
Remote job
Job Title: Information Technology Help Desk Technician
Job Classification: Nonexempt
Summary: Provides support to end users on a variety of issues for multiple offices by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provides customer support for resolution of operational issues as they arise during daytime, evening and overnight shifts.
2. Team member of the call center assisting users with completing functions.
3. Effectively troubleshoots Level 1 technical issues.
4. Resolves or escalates problems to management as needed.
5. Documents, tracks and monitors IT and communications problems to ensure a timely and complete resolution.
6. Maintains a strong working knowledge of supportedsystems and workflow procedures and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives.
7. Trains users in learning new company-provided applications and assists in problem solving for applications issues.
8. Assists with setup of accounts for users.
9. Provides support with documentation, write up instructions, and procedures.
Qualifications:
This position is part time with the required hours of 1 p.m. - 9 p.m. EST, Monday thru Sunday. Candidate must be available to work 1 p.m. - 9 p.m. EST, Monday thru Sunday including holidays and weekends.
To perform this job successfully, an individual must have strong customer service skills, positive proactive personality and is able to perform basic troubleshooting.
Education/Experience:
High school degree, additional education is encouraged. Prior customer service or information technology experience.
Special Skills:
Verbal communication skills
Customer service oriented
Team player
Work Environment:
Work is performed remotely on a computer workstation.
Physical Requirements:
Sitting
Keyboarding
Speaking
Vision for Computer Use
Pay Range: $20-25 per hour
$20-25 hourly 14d ago
Technical Support Specialist - East Coast
Airtable 4.2
Remote job
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do
Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
$73k-95.3k yearly Auto-Apply 37d ago
Systems & Support Specialist
MWI Animal Health
Remote job
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
This role is responsible for coordinating, participating in and assisting with business units' software support, identifying, diagnosing, and resolving technical problems for users, maintenance and development, billing activities and ongoing maintenance of the system tools and program databases. Works with all internal stake holders, technical subject matter experts to successfully resolve technical problems, develop action plans and communicate progress.
Primary Duties and Responsibilities:
Provides technical assistance which includes troubleshooting complex questions and supporting users with system interactions
Resolves fully and accurately assess and resolve issues related to the system, user access
Responsible for creating and tracking sFTP, CIFS and MoveIT or other IT tickets for business unit which ensures security, integrity, and proper compliance of systems. Performs or assists in security access audits
Be able to understand healthcare organization workflow processes to Ensure system content is accurate and current and all their functionality, conduct internal and external training
Participates testing software changes and coordinates the development of supporting documentation Interacts with project sponsors, stakeholders, and various project members to ensure that specified business needs are met; responsible for the implementation to ensure
Consults with product management and commercial teams to translate customer and business requirements into technical and procedural design for new or revised applications for enhancements and user performance improvements including flow charts, and programming guidelines
Hands-on collaboration when managing APIs with integrating pharmacy systems to ensure proper data exchange and functionality
Analyzes processes and makes recommendations for improving efficiency and assists in creating targeted solutions to address these deficiencies
Coordinates the effective implementation and support of Change Management, Responsible to coordinate with sales team for client Onboarding, implementation, and launch
Acts in partnership with the accounting department and business unit managers to provide customers with timely and accurate invoices and to provide onboarding information or changes to the accounting team
Backup support to lead status meetings with internal and external stakeholders to ensure that the project makes progress within expectations
Responsible for following the Cencora Policies and Procedures, supports and complies with company's policies pertaining to HIPAA, ensures integrity and safeguards protected health information (PHI)
Assists with special projects when requested by management
Manage the backlog of open items to ensure they are processed or escalated to appropriate team(s)
Support ABF ticket for TriShip Support Queue
Required Skills and Qualifications:
Preferred knowledge of information technology, pharmacy care or medical coordination, or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education
Normally requires a minimum of four (4) years of directly related and progressively responsible experience working with pharmacy supportsystems with a focus on data integrity, security, and reporting
Demonstrates the ability to fully and accurately assess and resolve issues related to the system, user access, programs, activities, reporting, and related functionalities
Understanding and familiarity with server, network, and computer hardware concepts and functionality
Install and configure hardware and software components
Excellent problem solving and analytical skills with ability to think critically and expansively to solve complex technical problems
Exemplary communication and follow-up skills
Ability to prioritize competing demands
Time management skills
Strong interpersonal and relationship building skills and ability to work with cross functional teams
Good organizational skills; attention to detail
Good oral and written communication skills
Knowledge of computers to operative effectively with MS applications: Word, Excel, PowerPoint, and Visio; ability and desire to learn new applications
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Salary Range*$57,900 - 85,360
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:Affiliated Companies: Triose, Inc.
$57.9k-85.4k yearly Auto-Apply 10d ago
System Support Specialist
Hyperiongrp
Remote job
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
DUAL North America, Inc. is seeking a
SystemSupport Specialist
Classification: Exempt/Full time (Eastern Time working hours)
Reports to: SystemSupport Supervisor
Salary: $70,000.00-$85,000.00
Role overview
DUAL North America is seeking an SystemSupport Specialist.
The SystemSupport Specialist is responsible for troubleshooting errors, researching and resolving unexpected results, and triaging requests related to the Policy Administration Systems. Candidates should have strong technical and business skills to complete work across several systems, processes, and entities. This person will be exposed to both the technical and business sides of our company as they support our customers - our Underwriting teams, Accounting/Finance team, and other key decision-makers. This position exists within the Information Technology (IT) team.
Role responsibilities
Provide support for the Policy Administration Systems within DUAL North America
Troubleshoot unexpected results including carrier program configurations, raters, forms management, or changes to system workflows
Monitor support ticket queue with customer-first mentality
Communication with users regarding additional details to complete requests
Manage Policy Administration System user roles/permissions settings
Work closely with developers and project collaborators to ensure requirements are met
Communicate effectively on system issues with vendors, maintain positive vendor relations
Participate in System Testing, User Acceptance Testing (UAT) and Functionality Testing
Maintain documentation to all processes and workflows
Troubleshoot Microsoft SQL job error notifications and request updates to existing stored procedures as needed
Key requirements
Bachelor's degree in Business, Information Systems, or related field preferred
1-3 years of experience in the insurance industry OR an IT support role
Knowledge of insurance, accounting, and rate-making concepts
Effective written and verbal communication skills and general understanding of business writing
Demonstrate attention to detail
Self-motivated with the ability to work independently for extended periods
Experience working in a “paperless” environment preferred
Familiarity with common insurance industry terminology for database mapping projects
Support request management experience preferred
Proficiency in Microsoft Office Suite
Intermediate Excel skills preferred
Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team
What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.
We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.
EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
$70k-85k yearly Auto-Apply 18d ago
Technical Support Analyst
The American College of Financial Services 4.6
Remote job
The Technical Support Analyst serves as a key resource for faculty and staff by providing timely and professional technical assistance that ensures a smooth end user experience. The role focuses on troubleshooting and resolving a variety of technical issues, supporting endpoint devices, and assisting with software and system needs across the organization. In addition to day to day support, the analyst collaborates with team members to improve technology processes, contribute to projects, and help maintain a stable and dependable IT environment.
This is a full-time position reporting to the Senior Director of Infrastructure and Cloud. The role requires regular interaction with end users and does not include supervisory responsibilities, though the Technical Support Analyst may receive direction from other College personnel for specific projects or initiatives. This position requires the ability to work onsite at our King of Prussia, PA office up to three days per week, or as needed to complete tasks and provide support for onsite events.
Job Scope
This position plays a key role in maintaining the organization's IT environment by providing hands-on support, troubleshooting, and resolving a wide range of Tier 1 and Tier 2 issues. This position manages and maintains hardware and software, performs maintenance on endpoint devices, and supports both Microsoft and Apple platforms. The role serves as a primary point of contact for faculty and staff, contributes to process improvements, collaborates with higher level and technology team members, maintains technology asset inventories, and participates in departmental or cross-functional projects to ensure the efficient and secure operation of the organizational technology.
Expected Contributions
Serve as the first point of contact, responding to emails, calls, and inbound technical support tickets received from both faculty and professional staff.
Provide timely and reliable assistance to end users with hardware and software issues, ensuring support requests for assistance are addressed and resolved in a professional manner.
Support, maintain, and troubleshoot a variety of hardware and software platforms, including laptops, mobile devices, printers, etc. This includes diagnosing issues, performing repairs or upgrades, installing and configuring software, and assisting end users with technical problems.
Suggest improvements to processes and procedures to streamline the deployment and operation of technology.
Collaborate with higher-tier support staff to resolve complex technical issues efficiently.
Actively participate in technical team meetings by providing progress updates, sharing insights, and contributing to troubleshooting, process improvements, and project initiatives.
Contribute to the creation of technical documentation and knowledge articles that help support faculty and staff
Participate in departmental or cross-functional projects as needed.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
Two to five years of experience in end user or systemssupport, including use of ITSM and remote management tools.
Experience with Apple operating systems preferred.
Strong diagnostic and problem-solving abilities.
Excellent organizational skills with the ability to prioritize tasks effectively.
Strong communication and interpersonal skills.
Solid understanding of computer systems, software, and IT best practices.
The College provides an award-winning culture and offers a competitive total compensation package that includes:
Lucrative Time Off (25-40 Days PTO, Paid Family Medical Leave, 11 Paid Holidays)
Retirement Savings Plan with Supplemental Contribution and Match
Tuition Remission and Reimbursement
Medical, Dental, Vision, and Wellness Benefits
Company-paid Short Term and Long-Term Disability
Flexible, hybrid, and remote work schedules
The target hiring range is $50,500.00-$60,000.00
***The salary of the candidate selected for this role will be based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents The College's good faith and reasonable estimate of possible compensation at the time of posting. Applications for this opening will be accepted through Saturday February 7, 2026.
In policy and practice, we encourage diversity and provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We are committed to maintaining a welcoming and inclusive environment.
The American College of Financial Services is an E-Verify Employer.
$50.5k-60k yearly 18d ago
Pharmacy Production Support Technician - REMOTE
Siemens Healthineers 4.7
Remote job
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Join our team now at Siemens Healthineers as a Pharmacy Production Support Technician
Position Overview
In this position the employee will provide the following services to support production of PET biomarkers at PETNET manufacturing facilities:
Provide onsite manufacturing support of PET biomarkers at PETNET Solutions manufacturing facilities across the country.
Provide first-line technical support both over the phone and in person to field personnel for chemistry modules, process chemistry, production processes, quality control equipment (to include High Pressure Liquid Chromatography, Thin Layer Chromatography, Ion Chromatography and Gas Chromatography) and their associated software applications.
Interface with Quality, Sustaining Engineering, Process Engineering, and Training to identify issues with processes or instrumentation used at the manufacturing level.
Review, revise and/or develop technical documentation utilized in biomarker production, quality control and equipment maintenance.
Collect, trend and present data generated through production processes and quality investigation to recommend possible manufacturing issues or improvements that are needed in the field.
Assist field and quality personnel in investigations triggered by manufacturing and operational issues.
Perform on-site applications, training, and qualification of production and quality control processes for new and existing site personnel.
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Pharmacy Production Support Technician with our Technical and Manufacturing Support Team, you will be responsible for:
Travel to PETNET Solution Pharmacies to assist sites in the production process
Train and qualify new operators in new and current biomarker process
Provide quick expertise and recommendations to site and corporate personnel about production issues that occur at the PETNET Solutions facilities both on the phone and in person at the site level.
Assist in investigations and analysis of the most complex field problems.
Ensure quality expectations for the company are met, communicating in a timely manner issues that require input from other departments.
Provide feedback and data to other departments in order to identify possible production issues on a site and corporate scale.
Complete assigned trainings and maintain qualifications to ensure readiness to support manufacturing efforts.
Prioritize identified problems and develop solutions to improve productivity and customer satisfaction
Required skills to have for the success of this role
BS degree in chemistry, engineering or other science fields recommended
2-3 years' experience in operation and maintenance of complex analytical equipment such as HPLC, GC and TLC and their associated software applications
Excellent oral and written communication skills needed
Ability to accomplish multiple tasks in fast-paced environment
Strong interpersonal, organizational and managerial skills
Excellent attention to detail in the execution of job responsibilities
Good understanding of analytical equipment (TLC, HPLC, GC, etc.), how it works and interpretation of results
Up to 70% travel as required to perform job functions
Preferred Knowledge/Skills, Education, and Experience
Experience with 18F radiochemistry is preferred but training will be provided to an otherwise well-qualified candidate
Experience with general radiation safety and hazardous material handling or similar technical experience
Ability to work independently with sites when trouble shooting issues but also in a team environment both at a corporate and site level.
Minimum 1-2 years' experience in the production of PET biomarkers or commercial operations
#LI-JW1
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$56,230 - $77,319
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
$56.2k-77.3k yearly Auto-Apply 20d ago
IT Technician
JBA International 4.1
Remote job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
$75k-130k yearly est. 60d+ ago
Information Technologist I
MSU Careers Details 3.8
Remote job
The Finance Business Application Support (FBAS) Team provides technical support for enterprise financial systems, including the Kuali Financial System (KFS), Kuali Rice, Kuali Materials Management (KMM), Organization of Interest (OOI), Spartan Marketplace, Concur Travel Connector (CTC), and the Payroll Encumbrance Transaction System (PETS).
Reporting to the FBAS Manager the Application Developer will primarily perform the following duties:
Collaborate with business stakeholders, IT teams, and vendors to gather technical requirements and assess system integrations
Analyze and translate business needs into technical designs and application solutions
Design, develop, enhance, and integrate enterprise applications and services
Perform unit, integration, and end-to-end testing; debug and resolve technical issues
Provide ongoing application maintenance and support, including batch processing and fiscal year-end activities
Create and maintain technical documentation for applications, interfaces, and services
Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report's America's Best Colleges 2025. Located in East Lansing, three miles east of the state's capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in with coursework in an information technology field related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired Qualifications
One to three years of related and progressively more responsible or expansive work experience of software development using J2EE, Spring Framework, Spring Data, Spring Batch, Kuali Rice, Struts, ORM, RDBMS, SQL, ReactJS, Web Services or an equivalent combination of education and experience. Good analytical, communication and team-work skills.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter
Resume
Special Instructions
3 Professional References knowledgeable of your work.
Work Hours
STANDARD 8-5
Website
www.tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends February 3, 2026 at 11:55 P.M.
$50k-70k yearly est. 2d ago
A - 5/16 - 764156 - Technical Support Specialist -
FHR 3.6
Remote job
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$53k-84k yearly est. 19d ago
Tech Support Specialist - Tier 2 (Remote, East Coast)
Bluebeam 4.2
Remote job
At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere. We're hiring a Tier 2 Technical Support Specialist, a mid-level software support position, who is expected to assist Bluebeam customers via telephone, chat and email who are having technical challenges installing, configuring and using our products. It is essential that the Tier 2 Technical Support Specialist partner with the customer at a professional level, provide effective resources or solutions within a reasonable amount of time, and contribute regularly to the general improvement of the team and customer experience.
About the Role:
* Act as a mid-level Tier 2 support specialist, responding to customer inquiries via phone, chat, and email with minimal supervision
* Provide technical assistance on product usage, escalating complex issues to appropriate teams when necessary
* Take full ownership of technical incidents, replicate issues in test environments, identify software bugs, and document them in the bug tracking system
* Accurately record all customer interactions and case details in the CRM system
* Qualify and gather detailed technical information to support effective issue escalation
* Develop and maintain internal and customer-facing support documentation for recurring issues and technical workflows
* Exhibit professional maturity by demonstrating initiative, reliability, and consistent execution in a technical support environment
* Contribute to cross-functional projects and support company-wide technical objectives as assigned
About You:
* Minimum of 2 years in a technical support or equivalent role, with proven ability to resolve complex issues
* Strong analytical and troubleshooting skills, with the ability to identify key details, ask the right questions, and apply technical knowledge to drive issue resolution
* Demonstrated commitment to exceptional customer service, with a collaborative mindset and a positive, solution-oriented attitude
* Proficient in Microsoft Windows operating systems, including installing and uninstalling software and drivers
* Proactive and dependable, consistently following through to ensure customer issues are fully resolved
* Excellent verbal and written communication skills, with the ability to clearly convey technical information to a variety of audiences
Nice to Have:
* A+ or Microsoft IT Certification (e.g., MTA)
* Experience with PDF software
* Familiarity with architectural or structural design programs such as AutoCAD, Revit, Navisworks, Tekla, or SolidWorks
* Experience in the AEC (Architectural, Engineering, and Construction) industry
* Experience supporting mobile platforms
* Exposure to virtual environments such as Citrix, VMware, or Hyper-V
* Experience with software deployment tools and setup processes
What We offer:
* People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity - The Nemetschek Group
* Competitive compensation and benefits package
* 100% paid medical premiums for employees, 80% paid for dependents
* Fully vested 401K right from the day you start
* Generous PTO, including sick/mental health & volunteer days
* Free & unlimited access to BetterUp Care, a well-being platform
* Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
* Opportunity for continuous professional development
* Free & unlimited access to LinkedIn Learning
* Up to $5K annual education reimbursement (after 1 year tenure)
Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement:
Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.
About Bluebeam:
The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying job sites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we're a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany, and the UK.
Come design and build your future with us!
Bluebeam is proud to be an equal-opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam's Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales positions are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best-in-class benefits, with 100% employee-covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.
Salary Range: $56,900 - $68,100 + annual bonus percentage
$56.9k-68.1k yearly 10d ago
IT Desktop/TV Installation Technician
Data Source Technology LLC 4.5
Remote job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption.
Position Summary:
The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices.
This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles.
This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license.
Key Responsibilities
Device Deployment & Installation
Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices.
Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing.
Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines.
Site Preparation & Coordination
Stage and inventory equipment prior to installation.
Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity.
Follow construction drawings, elevation plans, and device location maps to ensure accurate placement.
Testing & Documentation
Power on and test installed equipment, ensuring network connectivity and device functionality.
Record serial numbers, locations, and configuration status in project tracking tools.
Communicate site conditions, issues, or conflicts to the lead engineer or project manager.
General Labor & Field Work
Use hand and power tools safely to drill, mount, route cables, and secure equipment.
Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed.
Maintain cleanliness, safety, and professionalism on job sites.
Required Skills & Competencies
High school diploma or equivalent (technical certifications or associate degree a plus but not required)
12 years of experience in one or more of the following:
Technology or AV installation
Low-voltage cabling
Construction or facilities work involving mounting, wiring, or equipment setup
Familiarity with basic computer hardware, network connections, and peripheral setup.
Ability to read and follow floor plans, elevation drawings, and installation diagrams.
Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.).
Ability to lift 50+ lbs, work at heights, and operate safely in construction environments.
Strong attention to detail, dependability, and willingness to learn.
Valid drivers license and reliable transportation to job sites.
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
Basic understanding of Ethernet cabling and network testing tools
Prior experience in healthcare or clinical technology deployments
Familiarity with structured cabling and mounting systems (Peerless, Chief
/ICW arms,
etc.)
What We Offer
Competitive salary based on experience
All travel expenses reimbursed
Supportive team culture and leadership structure
Opportunity to work on large-scale, high-impact technology projects in the healthcare space
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities.
All work will include travel and overnight stays across the US.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.