Systems Support Specialist

Systems Support Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 5,221 Systems Support Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Five Key Resume Tips For Landing A Systems Support Specialist Job:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Computer Hardware, be sure to list it as a skill.
3.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
4.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
5.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Systems Support Specialist Resume

1
Contact Information
Name
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Address
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
2
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Systems Support Specialist CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements
3
Skills

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand systems support specialist skills. Below we have listed the top skills for a systems support specialist : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Systems Support Specialist
Source:Zippia.com
PCS, 5%
See All Systems Support Specialist Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
4
Experience
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Technical Support Specialist

  • Answered inbound calls and provided technical and customer support to one of the country's largest cable and internet companies.
  • Assist with the setup and maintenance of staff PCs, iPads, and peripherals.
  • Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
  • Ensured that all systems were connected to the LAN/WAN via TCP/IP.
  • Reset users' Mainframe passwords using ACF2 in TPX.

Example # 2

Customer Support Technician

  • Analyzed various process flows, areas of deficiency and prescribed solutions based on those needs to optimize satisfaction and productivity.
  • Answered inquiries via phone and email.
  • Provide online chat support to communicate with internal representatives from various departments to resolve internet issues.
  • Provided senior-level support for over 7 million users and prospective users of AT&T WorldNet Service Internet Service Provider.
  • Managed technical support for Corporate VPN and Managed Router Customers.

Example # 3

LAN Administrator

  • Migrated SQL Server 2005 database to SQL Server 2012.
  • Supported over 100 servers that cover FiOs mobile app and STB user base in Hydra Ops group.
  • Created database of customer service information to match each job with appropriate representative and arrange for scheduling in a timely manner.
  • Scheduled and ran server backups, backup tape organization with offsite storage strategy.
  • Provide support for switched sites, provisioning, Technical Order Support, network planning and the Network Operations Center.

Example # 4

Registrar

  • Maintain patient privacy and confidentiality in accordance with HIPPA guidelines.
  • Advised patients of Radiology procedures, forms, and options of HIPPA rights.
  • Maintained a variety of reports and other significant data related to monitoring costs of a Level I Trauma Center.
  • Review inpatient and outpatient medical records and assign appropriate ICD-9-CM and AIS codes in accordance with universal coding guidelines.
  • Verified insurance eligibility, medical coverage and co-payments through E-care and Meditech.

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We compared 5,221 sample systems support specialist resumes with job offers and found that the average years of experience required for a systems support specialist job required by employers is 2.0 years.
How much work experience do employers want to see?
The average systems support specialist job listing asks for 2.0 years of work experience.
How much work experience does the average systems support specialist candidate have?
The average systems support specialist resume contains 4.0 years of work experience.
Write your work experience section in a way that embraces your systems support specialist skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from systems support specialist resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
5
Education
As a systems support specialist, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Systems Support Specialists have a 4-year degree as the highest education level.
Based on our analysis of systems support specialist resumes, the most common major for systems support specialist candidates is Business, but other majors made their way in as well. Computer Information Systems, Computer Science and Information Technology were relatively common.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Systems Support Specialist Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Systems Support Specialists. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Systems Support Specialists to learn more.

Average Employee Salary
$62,000
$41,000
Min 10%
$62,000
Median 50%
$94,000
Max 90%