Updated August 18, 2021
Average Systems Support Specialist Salary
$64,000 yearly
$31.23 hourly

Entry level Salary
$43,000 yearly
$43,000
10 %
$64,000
Median
$97,000
90 %
Calculator
Are you paid fairly? Get Your Salary Estimate
PercentileascdescAnnual SalaryascdescMonthly SalaryascdescHourly Rateascdesc
90th Percentile
$97,000
$8,083
$47
75th Percentile
$80,000
$6,667
$38
Average
$64,957
$5,413
$31
25th Percentile
$52,000
$4,333
$25
10th Percentile
$43,000
$3,583
$21

Average Systems Support Specialist Salary By State

The darker areas on the map show where systems support specialists earn the highest salaries across all 50 states.

  • State View
  • Country View
Average Salary:

Systems Support Specialist average salary by State

StateascdescAvg. salaryascdescHourly rateascdescJob Countascdesc
Alabama
$62,180
$29.89
Alaska
$57,976
$27.87
Arizona
$57,219
$27.51
Arkansas
$53,102
$25.53
California
$63,252
$30.41
Colorado
$69,522
$33.42
Connecticut
$70,121
$33.71
Delaware
$72,017
$34.62
District of Columbia
$77,927
$37.46
Florida
$50,197
$24.13
Georgia
$58,092
$27.93
Hawaii
$55,730
$26.79
Idaho
$67,508
$32.46
Illinois
$65,113
$31.30
Indiana
$58,924
$28.33
Iowa
$61,543
$29.59
Kansas
$61,618
$29.62
Kentucky
$52,524
$25.25
Louisiana
$55,480
$26.67
Maine
$62,436
$30.02
Maryland
$64,802
$31.15
Massachusetts
$83,937
$40.35
Michigan
$60,895
$29.28
Minnesota
$64,623
$31.07
Mississippi
$57,378
$27.59
Missouri
$61,535
$29.58
Montana
$55,537
$26.70
Nebraska
$64,628
$31.07
Nevada
$66,329
$31.89
New Hampshire
$67,896
$32.64
New Jersey
$76,762
$36.90
New Mexico
$62,815
$30.20
New York
$75,895
$36.49
North Carolina
$66,421
$31.93
North Dakota
$68,964
$33.16
Ohio
$68,993
$33.17
Oklahoma
$62,571
$30.08
Oregon
$67,543
$32.47
Pennsylvania
$59,988
$28.84
Rhode Island
$68,505
$32.94
South Carolina
$60,298
$28.99
South Dakota
$61,158
$29.40
Tennessee
$61,239
$29.44
Texas
$58,837
$28.29
Utah
$61,492
$29.56
Vermont
$67,408
$32.41
Virginia
$73,043
$35.12
Washington
$70,259
$33.78
West Virginia
$61,453
$29.54
Wisconsin
$75,361
$36.23
Wyoming
$65,143
$31.32

How much should you get paid?

Tell us about yourself to get a free, personalized Zippia Salary Report and suggestions on how to increase your pay.

Highest Paying Cities For Systems Support Specialist

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Cambridge, MA
$83,861
$40.32
Washington, DC
$77,990
$37.50
Jersey City, NJ
$76,935
$36.99
New York, NY
$76,045
$36.56
Wauwatosa, WI
$75,652
$36.37
Bellevue, WA
$70,914
$34.09

The largest raises come from changing jobs.

See what's out there.

How much does a Systems Support Specialist make?

  • The average systems support specialist makes $64,957 in the United States.
  • The average hourly pay for a systems support specialist is $31.23.
  • The average entry-level systems support specialist salary is $43,000.
  • Highest paying states for systems support specialist are Massachusetts ($83,937), New Jersey ($76,762), New York ($83,937) and Wisconsin ($83,937).
  • Highest paying cities for systems support specialist are Cambridge, MA ($83,861), Washington, DC, Jersey City, NJ, New York, NY and Wauwatosa, WI.
  • Systems support specialists on the lower end of that spectrum, the bottom 10% to be exact, make roughly $43,000 a year, while the top 10% makes $97,000.
  • The best-paid 25% made $80,000 that year, while the lowest-paid 25$ made $52,000
  • Industries with the highest systems support specialist salaries are technology, professional and manufacturing.

Average Systems Support Specialist Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $65,000
    $31.23
    +1.5%
    2020
    $64,000
    $30.76
    +1.6%
    2019
    $62,900
    $30.26
    +1.6%
    2018
    $61,900
    $29.78
    +2.1%
    2017
    $60,700
    $29.16
    +2.1%

    How Much Do Systems Support Specialists Make In Different Industries?

    As we previously stated, systems support specialist salaries can vary depending on the industry. In fact, our data shows that technology, professional, and manufacturing companies tend to offer much higher salaries for systems support specialists. For example, systems support specialists make a whopping average salary of $72,320 while working for technology companies. Meanwhile, other people in this field are making $66,170 at professional companies and $65,242 at manufacturing companies. But systems support specialists may want to avoid working in the hospitality industry as it offers the lowest average salary at $50,933.
    RankIndustryAverage Systems Support Specialist SalarySystems Support Specialist Salary Range
    1Technology
    $72,320
    $40k
    $83k
    2Professional
    $66,170
    $40k
    $83k
    3Manufacturing
    $65,242
    $40k
    $83k
    4Finance
    $64,730
    $40k
    $83k
    5Retail
    $64,517
    $40k
    $83k
    6Health Care
    $62,205
    $40k
    $83k
    7Government
    $58,996
    $40k
    $83k
    8Hospitality
    $50,933
    $40k
    $83k

    High Paying Systems Support Specialist Jobs

    Average JOB Salary by Field

    Support

    Avg. salary: $34,233

    A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.
    130,514 Support Jobs
    Technician Support Tier

    Avg. salary: $41,906

    A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
    111,471 Technician Support Tier Jobs
    Systems Coordinator

    Avg. salary: $62,933

    A systems coordinator is responsible for managing the data and information networks of an organization, ensuring that the systems are free from any unauthorized access and malware threats. Systems coordinators assist with the configuration and upgrades of the system to improve infrastructures that would prevent operational delays and downtimes. They also help the engineering team in designing efficient systems for business requirements, run quality checks to identify gaps, and resolve technical issues by analyzing components and navigation.
    74,998 Systems Coordinator Jobs
    Support Analyst

    Avg. salary: $76,610

    The role of support analysts is to resolve problems with hardware, computer programs, and peripherals. They may focus on a particular aspect of the information technology (IT) department or give technical support to end-users. They mainly detect issues with IT equipment and software and devise solutions to resolve these issues. Also, they are responsible for answering queries from users, preparing service records, and handling escalations. Support analysts also support the company's IT operations and best practices by creating and distributing relevant IT documents.
    81,507 Support Analyst Jobs
    Customer Support Analyst

    Avg. salary: $66,689

    A customer support analyst is responsible for assisting customers with their service issues, responding to their inquiries and concerns, and resolving their complaints. Customer support analysts strategize techniques in improving the customer's experience by providing outstanding customer services. They also review quality audits and logs to determine the efficiency and effectiveness of services and modify procedures as needed. A customer support analyst must have excellent communication and organizational skills to look for customer solutions that would highly improve the company's reputation to the market.
    87,103 Customer Support Analyst Jobs
    Systems Support

    Avg. salary: $59,774

    A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables. They also assist the technology team in designing backup systems and improve existing networks according to business requirements and specifications. They write resolution reports for reference to prevent the reoccurrence of system malfunction and inconsistencies.
    127,912 Systems Support Jobs
    Job TitleascdescAnnual SalaryascdescMonthly SalaryascdescHourly RateascdescJob Openingsascdesc
    Support
    $34,234
    $2,853
    $16.46
    130,514
    Technician Support Tier
    $41,907
    $3,492
    $20.15
    111,471
    Systems Coordinator
    $62,933
    $5,244
    $30.26
    74,998
    Support Analyst
    $76,610
    $6,384
    $36.83
    81,507
    Customer Support Analyst
    $66,690
    $5,557
    $32.06
    87,103
    Systems Support
    $59,774
    $4,981
    $28.74
    127,912
    Job Openings

    Find High Paying Jobs Near You

    0 selections
    0 selections

    Systems Support Specialist Salaries By Years Of Experience

    The salary for a systems support specialist can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Systems Support Specialists The Most?

    If you insist on knowing when your check is going to come and for how much, then you'd be better off working for companies like Valero Energy and Dell as they offer the highest salaries for systems support specialists.
    Company

    How much should you get paid?

    Tell us about yourself to get a free, personalized Zippia Salary Report and suggestions on how to increase your pay.

    Recently Added Systems Support Specialist Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Oklahoma City
    Systems Support Specialist I
    Systems Support Specialist I
    Oklahoma City, OK
    08/29/2021
    $54,956
    08/29/2021
    State of Oregon
    Enterprise System Support Specialist (Information Systems Specialist 3)
    Enterprise System Support Specialist (Information Systems Specialist 3)
    Portland, OR
    08/29/2021
    $46,524
    08/29/2021
    Health Advocates Network
    Ats/Crm Systems Support Specialist
    Ats/Crm Systems Support Specialist
    Boca Raton, FL
    08/05/2021
    $65,000
    08/05/2021
    Broward County Public Schools
    Systems Support Specialist
    Systems Support Specialist
    Fort Lauderdale, FL
    08/04/2021
    $67,584
    08/04/2021
    Texas Division of Emergency Management
    Systems Support Specialist II
    Systems Support Specialist II
    Lubbock, TX
    08/04/2021
    $80,100
    08/04/2021
    Lubbock Regional Mental Health and
    System Support Specialist I/Help Desk Support-Pc Technician
    System Support Specialist I/Help Desk Support-Pc Technician
    Lubbock, TX
    08/02/2021
    $32,700
    08/02/2021
    Uc Health
    Epic Systems Support Specialist Associate
    Epic Systems Support Specialist Associate
    Fort Collins, CO
    08/02/2021
    $48,147
    08/02/2021
    Bowman Williams
    Junior Systems Support Specialist-Windows
    Junior Systems Support Specialist-Windows
    Rockville, MD
    08/02/2021
    $45,000
    08/02/2021
    Uchealth
    Epic Systems Support Specialist Associate
    Epic Systems Support Specialist Associate
    Fort Collins, CO
    07/31/2021
    $48,147
    07/31/2021
    State of North Dakota
    Systems Support Specialist
    Systems Support Specialist
    Bismarck, ND
    07/31/2021
    $50,400
    07/31/2021

    Average Systems Support Specialist Salary by Demographic

    Systems Support Specialist Gender Pay Gap

    male-income
    Male Income
    $57,316
    female-income
    Female Income
    $53,752
    Genderascdesc
    Incomeascdesc
    Male$57,316
    Female$53,752
    Median Systems Support Specialist Income by Race
    Asian systems support specialists have the highest average salary compared to other ethnicities. Black or african american systems support specialists have the lowest average salary at $52,631.
    $65,000
    $52,000
    $39,000
    $26,000
    $13,000
    $0
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$54,870
    Black or African American$52,631
    Asian$62,609
    Hispanic or Latino$54,846
    Average Systems Support Specialist Salary by Education Level
    Systems support specialists with a Masters degree earn more than those without, at $78,533 annually. With a Bachelors degree, systems support specialists earn a median annual income of $66,432 compared to $57,316 for systems support specialists with an Associate degree.
    $80,000
    $64,000
    $48,000
    $32,000
    $16,000
    $0
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$55,539
    Master's Degree$78,533
    Bachelor's Degree$66,432
    Some College/ Associate Degree$57,316