Systems Technology Group jobs

Salary: $70Kto $150K (Benefits, Bonus, Medical Insurance, Paid Leave) Experience: 10+ Description: This position is responsible for ensuring that MES related services and procedures are implemented, maintained and properly executed. This includes a good understanding of production processes, IT infrastructure as well as a close collaboration with other departments and internal customers. Key Responsibilities: Support, coordinate, and administer the implementation of MES based processes, solutions and functions. Gather business requirements, propose technical concepts for project needs and validate technical feasibility. Installation and configuration of MES Solutions (incl. DB, Backup, Archiving). Coordination and implementation of interfaces with partners and suppliers Bring to service / functional test / integration test / GoLive preparation of MES services, processes, and functions. Support of offer and billing process. 1st & 2nd Level support including 24x7 on-call support (post go-live lifecycle maintenance). Coordination of 3rd Level support (e.g. software vendors, OEM helpdesks and other related parties). Develop and maintain MES training materials and train users. Install, coordinate, and troubleshoot MES-related products / review and implement vendor-supplied patches. System monitoring (business processes, interfaces and solutions). Maintain and update the Know-how database. Support and enhance the software development process of the MES Solution Implement and support dashboard, reporting and analyses solutions. Act as a technical consultant to plants on MES topics. Key Qualifications/Requirements In-depth, hands-on experience with various development technologies 3+ years' experience with relation database technologies Good analytical skills and ability to work with customer oriented teams in a global environment Good knowledge of current web technologies (eg. HTML, JavaScript, XML, AJAX) Excellent communication, interpersonal, facilitation and organizational skills. Flexible, independent team player in a high-pressure environment with changing priorities. Creative problem solving abilities with attention to detail. Knowledge and Education College diploma or university degree in the field of computer science, information systems, or software engineering, and/or equivalent work experience Minimum 3 years in related field (preferably in Automotive Manufacturing industry). SAP Certification is an advantage. Work Experience Experience with MES standards and software preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer. Some local and/or international travel may be required up to 25% Qualifications Any Additional Information All your information will be kept confidential according to EEO guidelines.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. KEY RESPONSIBILITIES Legal Technology & Systems Management * Administer and optimize SharePoint sites for legal documentation and collaboration. * Build and maintain Microsoft Lists for tracking legal requests, contracts, and workflows. * Design and implement Power Automate workflows to improve efficiency and reduce manual tasks. * Support contract management systems, including template creation, metadata tagging, and reporting. Operational Support * Provide high-level administrative support including calendar management, meeting coordination, presentation and document preparation. * Assist with legal project management, including tracking deliverables, deadlines, and stakeholder communications. * Maintain legal department dashboards and reporting tools. Process Improvement & Innovation * Identify opportunities to improve legal operations processes and implement scalable solutions. * Collaborate with cross-functional teams to enhance legal service delivery. * Proactively suggest and implement tools and practices that increase team productivity and reduce friction. KNOWLEDGE & ATTRIBUTES * Passion for legal technology and process optimization. * Comfortable working in a fast-paced, global environment. * A collaborative mindset with a proactive approach to problem-solving. * Ability to translate legal needs into technical solutions. #LI-GlobalDataCentres #LI-PD1 ACADEMIC QUALIFICATIONS & CERTIFICATIONS * Paralegal certification, BA/BS, or equivalent legal operations experience. REQUIRED EXPERIENCE * 3+ years of experience in a legal operations or paralegal role with a strong technical focus. * Proficiency in Microsoft 365 tools * Experience with contract lifecycle management platforms (e.g., Conga, DocuSign CLM, or similar). * Strong organizational and multitasking skills with attention to detail. * Excellent communication and interpersonal skills. * Proven ability to work independently, take initiative, and drive projects forward. PHYSICAL REQUIREMENTS * Remain stationary for long periods of time. * Operate computer, peripherals, and other office equipment. * Perform work during US business hours and time zones. WORK CONDITIONS & OTHER REQUIREMENTS * Perform work from a remote location with stable internet connection. * Minimal travel may be required. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $29.30 - $38.20 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. KEY RESPONSIBILITIES * Acts as a bridge between the business problems and the technology solutions. * Analyzes, transforms and ultimately resolves the business problems with the help of technology. * Works with internal stakeholders and applies best practice methodologies to determine business requirements and define solutions. * Delivers business projects in line with sponsor requirements and enterprise architecture. * Develops and maintains scalable tooling platforms that support operational excellence across global construction. * Delivers actionable analytics and dashboards to enable data-driven decision-making. * Integrates monitoring, automation, and reporting tools to enhance visibility, performance, and compliance. * Partners with cross-functional teams to align tooling capabilities with evolving business needs and strategic goals. * Drives innovation in data architecture and visualization to support continuous improvement and transparency. * Performs any other related task as required. KNOWLEDGE & ATTRIBUTES * Proven ability to contribute to performance strategies that drive operational excellence and business outcomes. * Extended knowledge of data center facilities, infrastructure, best practices, and industry standards * Extended communication and interpersonal skills for effective collaboration, stakeholder management, and reporting. * Extended problem-solving and analytical abilities to address complex challenges. * Commitment to continuous learning and staying updated with industry trends and best practices. * Good financial acumen, budgeting skills, and seasoned understanding of business practices and processes. * Excellent team player with a strong service orientation and meticulous attention to detail while working under pressure. * Excellent verbal and written communication skills. * Knowledge of process mapping and project management methodologies. * Strong analytical skills to convert business requirements into operational deliverables. * Proficiency in documentation including functional requirements, test cases, and user guides. #LI-GlobalDataCentres #LI-AR3 ACADEMIC QUALIFICATIONS & CERTIFICATIONS * Bachelor's degree or equivalent in Engineering, Business, Information Technology or related field. * Desirable certifications include ITIL and Six Sigma, and PMP (Project Management Professional) REQUIRED EXPERIENCE * Extensive experience gained in a similar role within a global services organization. * Extensive experience in project management methodologies, tools, and practices. * Extensive experience managing data center construction projects. * Experience in business requirement gathering, use case definition, and process mapping. * Experience implementing new services and systems. PHYSICAL REQUIREMENTS * Remain stationary for long periods of time. * Operate computer, peripherals, and other office equipment. * Perform work during US business hours and time zones. WORK CONDITIONS & OTHER REQUIREMENTS * Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $118,300 - $169,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.

**Req ID:** 345906 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Client Delivery Executive** to join our team in Vernon Hills, Illinois (US-IL). **Key Responsibilities:** Operations: - Accountable for end-to-end delivery of NTT DATA services for a specific client. - Ensure adherence to contractual commitments. - Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. - Develop and maintain Crisis Management/Disaster Plans. - Implement project mitigation plans for yellow or red deliverables. - Conduct Customer Governance meetings. - Manage Outage/Escalation/Missed SLA incidents. - Implement and execute automation and efficiency programs. - Drive client improvement plans to enhance satisfaction. - Utilize automation for repetitive tasks to boost performance and service quality. - Possess a deep understanding of the delivery life cycle. Financials: - Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. - Manage costs in alignment with annual operating plans and point of sale. - Develop action plans to close forecast gaps. - Manage account ramp-up/ramp-down resources efficiently. Sales & Relationship: - Collaborate with Client Executives to develop customer relationships and manage risks. - Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. - Act as a strategic delivery advisor to the executive leadership team. - Manage Sales Enablement, ensuring integration with delivery teams. - Leverage broader NTT DATA capabilities and resources strategically. - Interface with customer architecture teams and senior leadership on emerging technologies. Governance: - Serve as the main contact for client operations leadership. - Maintain effective communication with all stakeholders and cross-functional teams. - Stay informed about global industry trends and their impact on IT services. Organization: - Apply best practices in organizational change management. - Solve large, enterprise problems through matrixed organizations. - Guide delivery leaders to align service offerings properly. - Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. - Coach and mentor a large team of delivery leaders responsible for daily client operations. **Qualifications:** + Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. + 8+ years of managing and delivering managed services/outsourced IT projects within a consulting company + 8+ years of experience managing a highly leveraged service environment. + 8+ years of experience in transitioning application and infrastructure service + 5+ years of experience in the manufacturing and supply chain domain **Preferred Experience:** + Experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services. + Experience in end-user services and security services. + Digital Transformation experience leveraging AI to refine knowledge insights. + Experience in IT support and production escalations, including incident response and change lifecycles + Strong knowledge of and experience with ITIL Service Framework v4. + Excellent verbal and written communication skills + Willingness to travel to client sites as needed + Ability to work across multiple time zones. + SAP Basis and Application support experience. \#LI-SGA **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sales Executive-Mid Market to join our team in Chicago, Illinois (US-IL), United States (US). Preferred Qualifications: * Demonstrates a deep understanding of the IT services market in the Chicago area, what the current challenges are and how NTT DATA's services and technical solutions can provide value and alleviate those challenges for our clients * Exhibits an understanding of the IT professional services/managed services market with proven experience selling in such areas as digital transformation, application development & outsourcing, cloud services, IT security, automation and data analytics * Understands the IT professional services competitive landscape/NTT DATA competitors and anticipates how market and competitive factors will influence the selling of NTT DATA services * Requires the business acumen to interface and successfully influence multiple C-level executives within the customer organization * Recognized as a thought leader in the industry, the NTT DATA business model and competitors * Ability to assess potential opportunities and develop value propositions and drive the process * Design and implement strategy to build lasting client relationships * Proven ability & success at meeting and/or exceeding annual quotas -TCV * Understands and applies long-term vision of business/technology direction for NTT DATA * Focuses on selling services solutions across geographies, segments, and/or industries * Ability and willingness to travel 40% of the time * Excellent written and verbal communication skills and demonstrates boardroom executive presence * Selling into Mid Market accounts-500 million to 2 billion in annual revenue Basic Qualifications: 8 years direct sales experience selling IT services College Degree or 8 years work experience Location: Chicago area Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $121,600 - $207,800 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. #MFGsales #ussalesjobs #LI-SGA About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team. Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $20.00hr The required schedule availability for this position is Monday-Friday 7:00 am to 7:00 pm (Central Time), Saturday (Central Time) Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements. Basic Qualifications: * 1 year experience (WAH) remote customer service * 1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications * Minimum High school diploma or GED. * Spanish Bilingual Responsibilities: * Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. * Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers. * Ensuring customer satisfaction (CSAT) and strive to meet service metrics. * Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. * A typical day will likely involve fielding between 75 to 100 calls. * Communicating effectively and professionally with both internal and external customers to resolve questions and issues. * Collaborating with management or other team members as appropriate to proactively address service issues and concerns. * Attention to detail, accuracy, and accountability for your work product. * Designated quiet area to complete calls while working from home New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process * All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology * NTT DATA will provide a computer and headset for remote work. * Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. * Failure to return equipment may result in collection actions and/or other consequences. * Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. * A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. * Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment. * The workspace must be a permanent, unencumbered location used daily for work. * Employees must work with minimal distractions that do not interfere with business operations or service delivery. * Ideally, the workspace is isolated from other household members and used exclusively for job duties. * Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. * Employees must work from the same location consistently unless prior approval is obtained. * If a change in work location is necessary: * The new location must meet all Remote Workspace and Technology Requirements. * Notification to NTT DATA Management is required before relocating #INDBPO #LI-MIWS About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. KEY RESPONSIBILITIES * Drive operational efficiency and standardization across global construction. * Identify and implement scalable process improvements. * Streamline workflows and eliminate inefficiencies. * Deploy best practices and digital tools to enhance performance. * Collaborate cross-functionally to align with strategic goals. * Establish governance frameworks for continuous improvement. * Support document review and management and control changes to standard operating procedures. * Facilitate service delivery audits and assist in the implementation of audit recommendations. * Track and analyze KPIs to evaluate service delivery performance and identify areas for improvement. * Ensure compliance with regulatory requirements, industry standards, and internal policies. * Set up governance structures to enable delivery of business outcomes. * Understand and support business continuity recovery strategies and plans. KNOWLEDGE & ATTRIBUTES * Proven ability to contribute to performance strategies that drive operational excellence and business outcomes. * Extended knowledge of data center facilities, infrastructure, best practices, and industry standards * Effective leadership and team management skills when influencing without authority. * Extended communication and interpersonal skills for effective collaboration, stakeholder management, and reporting. * Extended problem-solving and analytical abilities to address complex challenges. * Commitment to continuous learning and staying updated with industry trends and best practices. * Good financial acumen, budgeting skills, and experience managing large construction project budgets. #LI-GlobalDataCentres #LI-AR3 ACADEMIC QUALIFICATIONS & CERTIFICATIONS * Bachelor's degree or equivalent in Engineering, Construction Management, Compliance, Business Administration or related field. * Desirable certifications include ITIL and Six Sigma, and PMP (Project Management Professional) REQUIRED EXPERIENCE * Extensive experience gained in a similar role within a global services organization. * Extensive experience in project management methodologies, tools, and practices. * Experience managing data center construction projects. * Experience managing and leading data construction project resources. PHYSICAL REQUIREMENTS * Remain stationary for long periods of time. * Operate computer, peripherals, and other office equipment. * Perform work during US business hours and time zones. WORK CONDITION & OTHER REQUIREMENTS * Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $118,300 - $194,300. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. ESSENTIAL DUTIES & RESPONSIBILITIES * Support control sequence programming for mechanical infrastructure equipment controls. * Collaborate with cross-functional teams to support operational objectives in control systems. * Participate in hardware troubleshooting and repairs to maintain critical infrastructure operations. * Contribute to the documentation of engineering activities, preparing reports, and providing updates to stakeholders. * Stay updated with industry trends and best practices in controls engineering. KNOWLEDGE, SKILLS & ABILITIES * Knowledge of control sequence programming and basic control system software. * Basic knowledge of control systems and automation. * Familiarity with Tridium Niagara platform is a plus. * Strong analytical and problem-solving skills. #LI-GlobalDataCentres #LI-NP2 EDUCATION & EXPERIENCE * Bachelor's degree in Controls Engineering, Electrical Engineering, or related field. * Previous internship or hands-on experience in controls engineering is a plus. WORK CONDITIONS * Work from home environment. * Occasional visits to Data Center environments, which may be under construction for client builds, and subject to loud noises. * Daily usage of a computer and/or workstation keyboards and terminals. SPECIAL REQUIREMENTS * Occasional travel to company locations throughout the US approximately 10% * Must be willing to occasionally work outside normal business hours, including weekends, late nights, and early mornings to maintain communication with our global partners and counterparts in the organization. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $102,600 - $128,200. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. ESSENTIAL DUTIES & RESPONSIBILITIES * Reports to the Director of Americas Region for Global Solutions & Sales Engineering and works closely with NTT Data GDC Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical and mechanical systems. * Executes the technical solutioning of hyperscale client requirements in alignment with NTT Data GDC company goals and objectives. * Gathers client technical requirements and collaborates with other NTT Data GDC teams including Subject Matter Experts, Design Management, and Construction to oversee the development, design, and delivery of complex electrical and mechanical solutions, ensuring they meet the highest standards of quality and performance. * Leads the preparation of the technical response package for client requests and communicates solutions back to the client in a timely manner. * Drives innovation within the Global Solutions & Sales Engineering team, staying up-to-date with the latest hyperscale industry trends and technologies. * Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning with Space/Capacity Management teams. * Works with the Fitout teams to implement solutions in existing spaces. * Demonstrates expert understanding of mechanical and electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.). * Supports NTT Data GDC Legal teams in contract and lease reviews, ensuring terms align with both the customer's and NTT Data GDC requirements. * Works closely with NTT sales representatives, product management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery. KNOWLEDGE, SKILLS & ABILITIES * Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions. * Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software. * A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements. * Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce. * Comfortable speaking/presenting to groups of all sizes. * Able to work in a team/cross-team/multi-site environment. * Manages stress and/or fast-pace effectively. * Excellent problem solver/creative thinker. * Engages customers to extract critical technical and business drivers that may position client deliverables. * Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements. * Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements. * Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment. * Must possess effective oral and written communications and strong analytical and problem-solving skills. #LI-GlobalDataCentres #LI-AR3 EDUCATION & EXPERIENCE * Four-year college engineering degree or bachelor's degree from an accredited institution. Preferably mechanical or electrical engineering. Preference is for a registered professional engineer. * Previous relevant experience in a similar technical role including pre-sales support, design consulting, construction * Previous technical pre-sales experience * Experience dealing with stakeholders to influence sales PHYSICAL REQUIREMENTS * Operate computer, peripherals, and other office equipment. * Primarily sitting for extended periods * Ability walk and lead technical tours throughout data center. WORK CONDITIONS & OTHER REQUIREMENTS * Exposure to varying temperatures and loud noises. * Exposure to outdoor weather conditions. * Travel required 25% of time. * Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $130,000 - $182,700 and is eligible for commissions/SIP. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Req ID:** 345506 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team in Lemont, Illinois (US-IL), United States (US). **Job Summary:** + The Service Desk Supervisor will be required to use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end-user satisfaction and productivity and increasing IT staff productivity. + The Service Desk Supervisor shall establish an efficient operation to satisfy a balanced, holistic approach with skilled personnel, integrated, and applying best practices. + Manage project deliverables and support services according to defined SLAs that are met for every measuring period utilizing SLA trend analysis. + Overseeing and supervising the work schedule and distribution of service desk employees, including onboarding, skills assessments, and training + Leads a team responsible for assisting users over the phone and electronically in solving problems related to hardware, software, networks and peripherals. - Ensures client service levels and performance metrics are met by team + Ensure contractual deliverables and performance SLAs are met. + Identify and manage all dependencies, risks, and issues during the project life cycle. + Directs team to follow and comply with pre-established service desk policies, knowledge base articles, practices and procedures. + Conducts career development, planning and performance of team. + Takes ownership of support issues, engaging other internal / external expertise as required. + Resolves client escalations where appropriate. Ensure smooth and cordial relationships with the team and the client. + Ensure the highest level of customer satisfaction. + Manage key stakeholder relationships with transparency and integrity. + Working with site Supervisors to manage staffing, timelines for projects, and be accountable for delivering against established company and client commitments. + Provide program reporting for management and stakeholders for the project activities. + Ability to understand, apply, and improve/update procedures continually using ITIL principles. + Work is managed and tracked through ServiceNow and measured through Service Levels. + Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. + Able to perform analytical and technical tasks on PC systems, IT infrastructure and network environment. + Good client service skills. + Ability to successfully lead and coach a team to deliver key business results. + Good project management skills. **Basic Qualifications:** + Minimum 5 years of experience in the field of Information Technology to include: + Service Desk Support: Tier I/II + System administration + Contact and incident resolution for hardware, software, and applications. + Minimum 3 years of experience to include: + Automated Call Distribution (ACD) or equivalent + Project and Program Management + Project / Service Delivery management of multi million, multi project programs, Relationship and Team management, Knowledge Management oversight. + Minimum 2 years of experience to include: + Microsoft Active Directory + Exchange + System Center Configuration Supervisor (SCCM) from an administrative perspective Customer Service Management and/or HDI skills + Ability to obtain a Public Trust + Associate's degree or equivalent combination of education and work experience **Preferred Qualifications:** + Possess excellent written and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and capabilities in ServiceNow or similar ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux or equivalent + Knowledge and use scripting language (BASH, PowerShell, etc). \#LI-NorthAmerica **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. KEY RESPONSIBILITIES * Manage the team of supply chain professionals to ensure a consistent method of managing construction projects and achieve the company's objectives * Develop and implement supply chain strategies that will enable the successful delivery for all construction projects (This may include supplier capacity planning, sourcing, contracting etc.) * Collaborate with cross-functional teams to define scope of services requirements and specifications * Collaborate with cross regional supply chain leaders to share BKMs and develop consistent processes for operational efficiency * Produce Executive level/ Management level reports around the health of the supply chain program * Ensure there is a robust program in place to source and qualify suppliers for all scopes necessary to deliver the projects. * Ensure there is a comprehensive bid process in place that provides for a fair and equitable method for any bidder * Develop and implement a supplier relationship management program in conjunction with cross regional supply chain leaders to effectively manage global supplier relationships * Coordinate with internal and external stakeholders to ensure alignment on project timelines, budgetary constraints, and quality standards * Oversee the development and execution of procurement plans, tracking key milestones and deliverables to ensure on-time contract awards and within-budget to enable project construction * Implement best practices and process improvements to optimize supply chain efficiency, reduce costs, and mitigate risks * Monitor industry trends, market conditions, and emerging technologies to identify opportunities for innovation and competitive advantage * Provide leadership, guidance, and mentorship to supply chain team members and the greater construction organization KNOWLEDGE & ATTRIBUTES * Display client focus and high service orientation. * Excellent people management and leadership ability. * Strategic thinking ability. * Excellent verbal and written communication skills. * Excellent decision-making skills. * Deep supply chain knowledge understanding of all aspects of supply chain processes. * Reliable and able to produce a high quality of work. * Ability to coordinate, plan and organize their work accurately and efficiently. * Actively seek to improve all aspects of the logistics and supply chain by streamlining steps and locating the best prices for inventory. * Ability to conceptualize large-picture projects and foresee challenges and needs to be addressed. * Ability to research companies and determine the best vendors to reach out to for various projects. #LI-GlobalDataCentres #LI-AR3 ACADEMIC QUALIFICATIONS & CERTIFICATIONS * Bachelor's Degree in Supply Chain, Engineering, Business Administration or relevant field (Master Degree preferred) * Supply Chain Management certification preferred. REQUIRED EXPERIENCE * Extensive experience in procurement and supply chain management required, preferably in a management role; including in mission critical/Data Center preferred * Must demonstrate a working knowledge in best practice procurement processes, negotiating purchase order terms, conditions, and pricing, cost reductions, supplier qualification processes, vendor selection and account development, logistics, and sourcing * Must have overall expertise in Data Center construction * Superior communication and analytical skills to drive strategic sourcing plans across the portfolio of projects * Proven history of year-over-year (YOY) cost and/or time to market (TTM) reductions through continual improvement or innovation * Significant experience in driving alignment to a common vision and working across multiple stakeholders to achieve results. * Significant demonstrated experience as a people manager (direct or indirect or virtually). * Significant strategic project and / or program management experience. * Significant experience in financial analysis and analytics. PHYSICAL REQUIREMENTS * Frequently move about inside and outside of data center / facility * Remain stationary for long periods of time. * Operate computer, peripherals, and other office equipment. * Perform work during US business hours and time zones. WORK CONDITIONS & OTHER REQUIREMENTS * Attend meetings onsite at a data center location * Travel required 25% of time. * Perform work from a remote location with stable internet connection. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $157,500 - $292,500. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.

**Req ID:** 346357 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Desktop Support II (PC & MAC OS) to join our team in Batavia, Illinois (US-IL), United States (US). **Job Responsibilities Include:** The primary responsibility of the Computer Support Technician is to provide Deskside end-user support and service request support to both the customer and the Desktop Support Team. Support will require in-depth knowledge of PC and Mac Hardware, Desktop & Laptop Operating Systems & settings, printer diagnosis and repair, and networking functionality and support. In addition, intermediate knowledge of end-user applications is also required. **Computer Support Technician job duties:** + Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded + Troubleshoot the system problem and complete repair in a timely and efficient manner, insuring minimal recurrence of problem (rework) + If unable to repair on initial visit, validate the user's problem and provide information on a temporary work around, if necessary, to allow the customer to continue to work, until the system is repaired + Effectively use remote assistant tools, knowledge base, and other tools to diagnose as appropriate and wherever available in the repair customer issues within target time limits + Provide customer with regular communication regarding status of repair/install including notification when repairs are complete + Communicate with customer appropriate advice and techniques to avoid future incidents of a similar nature. + Appropriately document all required information into the call tracking system + Complete site-specific preventative maintenance checklist + Escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints + Meet required productivity expectations, including Technology Services metrics + Meet all performance service level targets + Make every attempt, when appropriate, to resolve service requests remotely. + Partner with team members to communicate new solutions and assist other technicians when call volume is low + Demonstrated including a solid working knowledge of PC operations including hardware, operating systems, and network settings + Contribute to the knowledgebase through research of articles, training courses attended, on the job learning, etc. + CompTIA A+ or equivalent or ability to attain within 3 months of your hire date **Basic Qualifications** **:** + Minimum 2 years of documented IT Service Experience + Minimum 2 years of PC & MAC OS support experience, diagnostic/troubleshooting, and repair. + Minimum 2 years of experience with equipment and software installation and upgrades **Preferred Qualifications:** + IT Certifications to include CompTIA, Microsoft, or Apple Certifications. + Associate degree or bachelor's degree in computer science, Information Systems, etc. \#LI-NorthAmerica **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

**Our Company** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **Our Internship Program** Our Internship Program Our summer internship program lasts 10-12 weeks beginning in May/June and ending in August/September. We offer a fast-paced, flexible, fun environment where you will have the opportunity to work on meaningful projects and face new challenges every day. **What You'll Do** You will work on Projects Including: As an Agentic AI Engineer intern at Teradata, you'll build cutting-edge intelligent agents that transform how users explore data, derive insights, and automate workflows across industries such as healthcare, finance, and telecommunications. You will: + Design and write high-performing and scalable software for training models. + Craft and implement techniques to improve the performance and results of our training cycles, both on the SFT and the RL. + Supporting agent management, evaluating open-source frameworks, and implementing logical data models and memory support. + Contributing to low-code/no-code agent construction and the integration of external data sources for complex use cases. **Who You'll Work With** Join Forces with the Best. Collaborate with a talented team of AI architects, ML engineers, and domain experts in Silicon Valley, all working together to advance the future of enterprise AI. Work closely with infrastructure teams to scale AI workloads globally. This is a rare opportunity to shape cutting-edge AI capabilities within a dynamic, data-driven company, where innovation thrives, and your ideas help define the next generation of data interaction. **What Makes You a Qualified Candidate** + Pursuing a Bachelor's, Master's, or PhD degree in Computer Science, Electrical Engineering, or a related field. + Expert in ML and fine-tuning large language models. + Proficiency in Python and related ML frameworks such as JAX, Pytorch, and XLA/MLIR. + Familiar with state-of-the-art techniques for preparing AI training data. **What You Will Bring** + Experience with post-training the models to reach SOTA-level performance. + Familiar with designing and implementing large-scale model training frameworks. + Collaborating with pre-training, reasoning, data, multimodal, applied, and product efforts to push the frontiers of model capability. **Why We Think You'll Love Teradata** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are. \#LI-SK1 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: 0.0000 - 0.0000 - 0.0000 Hourly Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************

**Our company:** At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers' customers to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You Will Do:** As the VP/GM Products Core Platform and AI, you will serve as a strategic and customer-facing leader who drives the vision, execution, and growth of Teradata's cloud and knowledge platform portfolio. Acting as a "mini-CEO," you will operate with end-to-end accountability across strategy, pricing, partnerships, and product ecosystem management. You will engage directly with market buyers and enterprise customers to translate buyer needs into product outcomes, ensuring Teradata drives business success and growth in a market that remains competitive with data and AI platforms such as Databricks, Google BigQuery, Oracle, and Microsoft. You will balance strategic foresight with operational rigor-building scalable product roadmaps while delivering measurable results in-market. This includes guiding pricing strategy, shaping ecosystem and partnership initiatives, and ensuring product-market fit through continuous customer feedback and competitive analysis. You will also help shape and influence Teradata's AI-driven future, identifying opportunities where innovation and execution can accelerate value creation. In addition to leading product management, you will serve as General Manager for Teradata's core business, enabling field teams and driving annual recurring revenue (ARR). You will define and execute strategy for Teradata's Core and AI business, including build/buy/partner decisions, and lead the operationalization of packaging, pricing, and ecosystem strategies. **Who You Will Work With:** You will report directly to the EVP & Chief Product Officer and serve as a key member of the Product Leadership Team. In this role, you will collaborate closely across the organization to align product execution with corporate strategy. + **Engineering & AI:** Partner with engineering leadership to define technical priorities and ensure products deliver customer value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market adoption. + **Product Strategy & Pricing:** Lead efforts with pricing, portfolio strategy, and ecosystem/partnership teams to strengthen competitive positioning. + **Executive Leadership:** Operate with a general manager mindset, managing investments, influencing budget allocations, and reporting business outcomes to the C-suite and Board. You will also engage externally with enterprise customers, partners, and industry influencers, representing Teradata as a thought leader in cloud data platforms, analytics, and AI. **What Makes You a Qualified Candidate:** + 10+ years of progressive experience in technology leadership, including at least 10 years in product management of data platforms, analytics, or adjacent enterprise technologies. + Proven track record leading global product management organizations in complex B2B environments. + Deep technical knowledge of cloud databases, analytics platforms, and AI/ML ecosystems. + Experience engaging directly with enterprise customers, including in technical and business-level discussions. + Successful history of competing against or partnering with companies such as Databricks, Google BigQuery, Oracle, Microsoft, or similar. + Demonstrated success developing pricing strategies, ecosystem partnerships, and GTM enablement. + Strong financial and operational acumen, with experience managing budgets, trade-offs, and phased investment models. + Ability to operate with independence and accountability, driving outcomes in high-growth and rapidly evolving markets. **What You Will Bring:** + **Visionary Thinking** : Ability to anticipate market shifts, identify opportunities, and set a bold strategic agenda. + Customer-Centricity: Passion for understanding enterprise customer needs and shaping products that drive measurable business outcomes. + **Leadership Excellence:** Inspirational leadership that develops, scales, and retains top product management talent. + **Operational Discipline:** Ability to move from vision to execution, delivering results with urgency, detail, and precision. + **Partnership Orientation:** Experience building and managing strategic partnerships across ecosystems and alliances. + **Resilience & Adaptability:** Comfort navigating ambiguity and change, thriving in fast-moving environments. + **Collaborative Influence:** High EQ, trusted cross-functional partner, and skilled communicator at executive and board levels. + **Innovation Mindset:** Courage to take risks, explore new ideas, and drive transformative change across products and markets. + **Technologist:** Deeply technical with the ability to influence industry direction and collaborate effectively with product, engineering, and sales. + **Business Acumen:** Strong understanding of business dynamics and customer relationships, with a proven ability to build and expand strategic engagements. **Why we think you will love Teradata:** We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. \#LI-CP2 Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow. Pay Rate: *********** - *********** - 395100.0000 Annually Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: **************************************************

We are seeking a skilled and motivated Field Services L2 Network Engineer to join our team. The ideal candidate will have experience in service delivery, field services, and LAN survey roles, with a strong focus on hands-on tasks and technical expertise. The role involves working with various network technologies and tools. **Key Responsibilities:** + Perform rack and stack of network devices, servers, and firewalls. + Ability to cable devices including working with copper, fiber (single and multi-mode), and SFPs + Ability to work with patch panels, port maps, and cabling best practices. + Install, terminate, and test Ethernet and fiber optic cables. + Perform cable management to ensure organized and efficient cabling infrastructure. + Troubleshoot and resolve connectivity issues related to cabling. + Upgrade OS versions on network devices from vendors such as Cisco, Meraki, Aruba, Juniper, Palo Alto, F5, and Fortinet. + Apply network configurations to devices from various vendors. + Gain console access to network devices for configuration and troubleshooting. + Troubleshoot and resolve network connectivity issues, ensuring minimal downtime and optimal performance. + Work with common network protocols and tools to diagnose and resolve network issues, including BGP, OSPF, EIGRP, spanning tree, VLANs, and QoS. + Respond to escalated client requests and escalate unresolved, or complex problems, to the relevant third parties. + Assist with the documentation of standard operating procedures relating to installations and fixes. + Take ownership of assigned work and issues that may arise. + Collaborate with client IT teams, onsite and remotely to implement network changes and upgrades. + Create, maintain, and update network documentation, including diagrams, configurations, and procedures. + Assist in the design and implementation of network projects and initiatives. + Ability to travel 50-75% required. Must live near a major airport. + Physical ability to lift and carry equipment, climb ladders, and work in confined spaces. **Must be able and willing to work at heights up to 12 feet using ladders and/or up to 40 feet with scissor lifts, as needed.** **This position may require working in various environments, including data centers, office buildings, and construction site** s. Stay current with industry trends and advancements in network technologies. Perform any other related tasks as required. **Knowledge and Experience:** + Seasoned understanding and appreciation of technical design and business principles. + Seasoned project skills which are demonstrated in the execution of installations and other assignments. + Excellent customer engagement skills. + Demonstrate relevant domain specialist knowledge. + Excellent verbal communication skills. + Experience conducting LAN and network surveys + Client-focused and displays a proactive approach to solving problems. + Ability to work under pressure. + Good knowledge of network protocols, routing, and switching. + Experience with cable testing tools and equipment. + Experience with network monitoring and troubleshooting tools. + Familiarity with network security principles and best practices. + Familiarity with network devices and their connectivity requirements. + Ability to read and interpret network diagrams and schematics. + Excellent problem-solving and analytical skills. + Strong communication and interpersonal skills. + Ability to work independently and as part of a team. **Qualifications:** + Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience. + Minimum of 3-5 years of experience in network engineering, with a focus on field services roles preferred. + Relevant certifications such as CCNA or equivalent are preferred. + Existing Scissor Lift and Fall certifications are preferred. A willingness to obtain and hold certifications, at NTT expense, is required About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($40 - 45/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Req ID: 343959 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative (bi-lingual Spanish) to join our team in CHICAGO, Illinois (US-IL), United States (US). General Duties & Tasks * Serve as the first point of contact for customers seeking first level assistance over the phone or email. * Respond to and service customer calls via an inbound ACD system or emails via an email routing client. * Educate and inform customers on account related billing questions, concerns and requests. * Identify and provide the proper resolution that fully meets all Policies, Procedures and Protocols. * Research and analyze inquiries taking appropriate action in resolving their billing situation. * Promote positive customer relations while maintaining the highest standards of ethics, quality and professionalism. * Perform application or navigational guidance on customer facing technologies. * Walk the customer through the problem-solving process. * Direct unresolved issues to the next level of support personnel. * Provide accurate information on first level business requirements. * Properly enter account notes after each customer contact meeting strict Account Note Maintenance Guidelines. * Pass on feedback or suggestions to the appropriate internal team. * Maintain a strong understanding and achievement with The CARE Framework as it pertains to Compliance, Attendance, Results and Excellence. * Maintain a strong understanding and achievement with The EDGE Framework as it pertains to Quality Assurance programs, Quality Monitoring programs and Customer Feedback surveys. Location of Job * The location for our project is 2 N. LaSalle St. in downtown Chicago. * A Voice CSR may opt for a 100% remote working arrangement if they comply with the following: * Meet all of the Remote Workplace and Technology Requirements. * Continually achieve positive results as outlined within The CARE Framework. * The remote status of the assignment can end at any time based on the needs of our client, changes to our contract or failure to meet the required expectations. * If the remote status of the assignment ends, the individual would be required to work in the downtown Chicago office. Minimum Requirements * A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. * High school diploma or GED required. * Language Requirement: Fluent English. * Minimum 3 years' experience with contact center metrics and goals including those for Availability, Call Handling and Quality Assurance. Preferred Skills * Continuous vocational training, college coursework or a college degree preferred * Strong verbal communication; able to demonstrate a clear and polished tone and articulate speaking ability. * Strong business computer and keyboarding skills; able to navigate through multiple computer systems, screens and applications simultaneously and effortlessly. * A customer facing demeanor with good service skills and the ability to deliver stellar customer service in a fluid and challenging environment. Remote Workplace and Technology Requirements To work remote, individuals must meet all the established remote requirements including those pertaining to a home workspace and related technology. Technology * NTT DATA will provide a computer and headset for remote work, but new employees may need to use their own personal computer to initially log in and attend training virtually. * Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. * Failure to return equipment may result in collection actions and/or other consequences. * Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. * A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic remote connectivity or technology issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. * Employees must have a dedicated, professional workspace conducive to servicing Utility Billing customers with the same quality as an onsite environment. * The workspace must be a permanent, unencumbered location used daily for work. * Employees must work with minimal distractions that do not interfere with business operations or service delivery. * Ideally, the workspace is isolated from other household members and used exclusively for job duties. * Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. * Employees must work from the same location consistently unless prior approval is obtained. * If a change in work location is necessary: * The new location must meet all Remote Workspace and Technology Requirements. * Notification to NTT DATA Management is required before relocating. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $25,000 - $35,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Mainframe Vantage Programmer (Onsite w/travel) to join our team in Addison, Texas (US-TX), United States (US). NTT DATA is seeking an experienced Mainframe Vantage Programmer to work with a major Insurance client. The role involves building life products in Policy admin system. The role requires technical, domain level and specialist skills to ensure that all the engineering services are operated, maintained and constantly upgraded as technology advances. There can be multiple functions within the job involving multiple products and technologies. Including but not limited to programming, support to maintain essential environmental conditions & analysis - creating functional/technical design solutions. The job holder may specialize in a single or combination of those functions/technologies. Job Responsibilities: * Attending the client Meetings to understand the client requirements and provide technical solutions to build Traditional Life products in Policy Administrative Systems * Build Life Products on Vantage policy administration system * Build out a plan from scratch using Product Wizard, with Understanding of Traditional life Products, system migrations, and conversions * Participate in the process of defining, documenting, and analyzing customer requirements, business processes and procedures. * Researching and writing down the technical changes involved as per the client requirements, identifying dependencies of different systems and prepare Technical Specification Document * Perform code and design reviews to ensure that the deliverables adhere to the project guidelines * Testing of all the changes done for the project through different test cases and later evaluate the results to make sure test results are as expected * Providing SIT and UAT support and production roll outs. * Review code delivery and manage the defect tracking. * Timely resolution of abends/obstacles in testing Basic Qualifications: * Minimum 5+ years of Vantage / WMA Experience * Minimum 5+ years of experience in TRAD whole life product development * Minimum 8+ years of development experience using COBOL, JCL & DB2 Degree: Bachelors in Computer Science or equivalent work experience Travel: This position requires someone who can travel at least 80%. Preferred location is Addison, Texas #INDFSINS #L1-NorthAmerica About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

**Req ID:** 318536 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Services Sales - Banking & Financial Services to join our team in Chicago, Illinois (US-IL), United States (US). Growth and innovation are imperatives for all Banking & Financial Services firms, but relentless compliance, operational and risk pressures can hinder progress. NTT DATA's BFS practices leverage deep industry expertise (Banking & Financial Services Advisory Consulting; Customer Centric Banking; Data & Intelligence; Digital Banking Transformation & Modernization; Digital Technology Consulting and IT & Digital Operations) to provide the insights, solutions, and business outcomes our customers need to succeed across all lines of their enterprise. We work to reduce IT complexity and help integrate business strategy with enabling value-add technologies, solutions, and process optimization to produce targeted business outcomes. The Banking/Financial Services Sales Executive will have a high-visibility and high-impact role to identify and pursue new business opportunities within these verticals. Expected to drive results by leading market and client acceptance across the complete NTT Data Services portfolio including Applications, Business Process Outsourcing, Advisory Consulting, Digital Transformation & Modernization, and Infrastructure, Cloud, & Security. This is a highly collaborative role with customer business sponsors and with key internal NTT Data subject matter experts to lead deal pursuits focused on bringing value-add solutions to deliver key business outcomes. This individual will need to have a entrepreneurial "run it like you own it" approach to demonstrate NTT DATA's ability to provide value-add offerings that achieve client's targeted business outcomes. This is an excellent opportunity for individuals who have a successful sales I.T. Sales pedigree to come play a significant role in our continued growth with great upside earning potential. **Responsibilities:** + Hunt new logo opportunities within the Banking and Financial Services vertical driving new logo revenue and profits by achieving Total Contract Value (TCV), In- Year Revenue and Gross Margin targets + Work in tightly coupled collaboration with Client Executive and Consulting and Solution Leads to drive services sales strategies across the NTT Data portfolio of offerings + This individual will own executive communication with the customer sponsors and NTT DATA senior leadership as the Deal Pursuit Lead + Leverage the NTT Data marketing team with focused and targeted campaigns and lead generation activities to create demand for specific offering solution set within new logos and specific target current accounts + Employ an "offerings" focus with a broad approach to leverage all NTT Data assets and capabilities to sell unique outcome-based solutions/portfolio for our clients + Anticipate how market and competitive factors will influence the selling of NTT Data Services and partner with our clients to create unique and value-based relationships with clients + Track record of achieving sales quota/targets in one or more of the following: TCV, Revenue or Gross Margin **Basic Qualifications:** + Minimum of 12 years of overall experience in information technology, intellectual property and consulting related services + 8 plus years' experience in a new business development role with success in signing new logos with 5 plus years selling into Banks and Financial Services companies + Experience selling I.T. Services and Consulting offerings including professional services and intellectual property in a quota measured role + Successful sales experience exceeding annual quotas of $10 million plus TCV + Industry domain knowledge in Banking / Financial Services and experience selling consulting and/or information technology solutions in this domain + Experience working with Third Party Advisory firms such as: Everest, Gartner, ISG, Forrester, IDC, etc. + Bachelors' degree + Able to travel 40% of the time \#BFSISales **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. KEY RESPONSIBILITIES * Evaluate, implement, and manage advanced Windows and Linux server solutions, including virtualized and cloud environments (e.g., VMware, Hyper-V, KVM, Azure). * Lead and participate in complex IT projects, including system upgrades, migrations, deployments, and automation initiatives. * Develop and maintain infrastructure-as-code (e.g., Terraform, Ansible) and CI/CD pipelines for system provisioning and application deployment. * Design, implement, and support custom scripting and automation (PowerShell, Python, Bash, etc.) to improve operational efficiency and reliability. * Troubleshoot and resolve complex hardware, software, and network issues, providing third-level escalation support. * Administer and optimize enterprise storage (SAN, NAS), and backup solutions. * Monitor system performance, security, and availability; proactively identify and address bottlenecks and vulnerabilities. * Collaborate with cross-functional teams to plan and execute IT initiatives, ensuring alignment with business objectives. * Create and maintain comprehensive technical documentation, including system configurations, procedures, and troubleshooting guides. * Mentor and provide technical guidance to junior administrators and engineers. * Stay current with emerging technologies and industry trends; recommend and implement innovative solutions. * Participate in change management, incident response, and compliance processes, ensuring adherence to ITIL best practices and company policies. * Provide 24x7 support as needed; participate in on-call rotation and respond to critical incidents outside normal business hours. KNOWLEDGE & ATTRIBUTES * Strong leadership and mentoring skills, with the ability to guide and inspire junior team members. * Advanced knowledge of Windows and/or Linux operating systems, virtualization, and cloud platforms. * Proficiency in scripting and automation (PowerShell, Python, Bash, etc.). * Experience with infrastructure-as-code, CI/CD, and cloud technologies. * Strong understanding of enterprise storage, virtualization, backup, and networking concepts. * In-depth understanding of IT security principles, including risk assessment, vulnerability management, and compliance with industry standards. * Excellent troubleshooting, analytical, and problem-solving skills. * Effective communication and collaboration skills; ability to convey technical information to non-technical stakeholders. * Ability to work independently and as part of a highly collaborative team in a fast-paced, dynamic environment. * Strong, proactive organizational skills and attention to detail. #LI-GlobalDataCentres #LI-PD1 ACADEMIC QUALIFICATIONS & CERTIFICATIONS * Bachelor's degree in Computer Science or directly related field or equivalent work experience usually obtained in 7-8 years' directly related experience. REQUIRED EXPERIENCE * Minimum 5-7 years of experience as a Linux or Windows Systems Administrator/Engineer in an Enterprise Data Center environment. * Experience with web server environments (IIS, Apache). * Experience and understanding of DNS. * Experience with Enterprise applications, including Microsoft 365, JIRA, Monitoring Solutions (SAAS vs. on premise). * Experience with Database technologies (MSSQL, MySQL, Oracle, others). * Experience with scripting languages (PHP, Perl, JavaScript, Bash, PowerShell, etc.) is a plus. * Experience implementing and supporting SCADA, physical security and similar applications. PHYSICAL REQUIREMENTS * Able to move equipment and other hardware up to 50 lbs. * Remain stationary for long periods of time. * Close visual work on a computer terminal. * Ascend / Descend a ladder and perform duties atop a raised platform. * Operate computer, peripherals, and other office equipment. * Perform work during US business hours and time zones. WORK CONDITIONS & OTHER REQUIREMENTS * Remote work with extensive daily computer usage. * Occasional travel to data centers or other locations as required. * Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support. * Must be comfortable working in a highly critical, fast-paced environment with shifting priorities. * All work must adhere to company policies, standard operating procedures, and applicable laws and regulations. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $131,000 - $157,000. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.