Expert jobs at T-Mobile - 45 jobs

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports retail sales events by providing customers with a comprehensive and welcoming experience in a mobile showroom environment. It involves engaging customers to understand their needs and recommending appropriate products and services while supporting sales associates. The role differentiates itself by combining direct sales activities with community outreach and partnership development. Success is measured by achieving sales goals, customer satisfaction, and effective collaboration with team members. The work enhances the organization's presence in local communities and contributes to overall customer engagement and brand awareness.Job Responsibilities: Drive sales performance by collaborating with retail and partner sales associates during events to meet sales targets Build community partnerships by networking with local businesses to increase brand awareness and support event participation Engage proactively with diverse customers to provide product education, answer inquiries, and ensure customer satisfaction Train and support sales associates to adapt to the event environment and deliver consistent customer experiences Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) Less than 2 years 6 months Retail experience in high volume environment (Preferred) Less than 2 years 6 months of customer service and/or sales experience, Retail environment (Preferred) Knowledge, Skills and Abilities: Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $20.00 - $35.19Corporate Bonus Target: 5% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ342812¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Family Description Human Resources (HR) comprises advice, services, and solutions in the areas of human resources management (e.g. total rewards, learning, talent acquisition & development, mobility) and organisation (e.g. leadership, organisational development, diversity). Proven experience of at least 4 years as a payroll coordinator/lead or similar role Good knowledge of legislation relevant to accounting and payroll (such as SOX, US FMLA, benefits, Multi Jurisdiction reporting, termination final wage, garnishments) Working knowledge of payroll systems (e.g. SAP, PS, Oracle, Kronos, TM etc) Comfortable with Excel (functions, data, VBA etc.) An analytical mind with good project/change management skills Strong communication skills and excellent attention to detail It would be nice if you also had: FPC or CPP certification or working experience and Familiarity with payroll processes in US/Canada Bachelors in accounting, finance or relevant fields. What you will learn and contribute to: As a Payroll Expert, you will assist the payroll cluster lead as a senior role within the payroll team in providing a professional and responsive payroll service to customers both internally and externally, as well as within the payroll organization, by adhering to defined service level agreements and statutory requirements, while ensuring payroll accuracy. Responsibilities include assisting with process controls, projects, providing expertise along with strong project management skills. Principal Duties and Responsibilities include: Gathering payroll related data, uploading/entering as necessary, and validating for accuracy all payroll maintenance resulting in pay implications and deliver payroll data for payroll processing to include but not limited to benefits, interfaces, W2C's, time data, garnishments, supplemental payments, termination payments, etc. Establishing and maintaining company and employee payroll records and procedures as it relates to time data, earnings, deductions and tax withholding, while maintaining accuracy of system data. Accountable for quality and accuracy of own output, project management, and/or tax support. Adhering to delivery deadline based on yearly payroll calendars. Tracking changes in local legislation and initiating revision in local payroll processes according to the global approach. Partnering with other HR Finance colleagues and employees to solve discrepancies and various company initiatives Preparing and controls payroll related financial accruals (holiday, restructuring) and journal entries as needed. Creating and controlling payroll related reports to authorities to include period based reporting and year-end tax filings. Adhering to and performing SOX control related activities while validating accuracy and reporting deviations.

Federal- US Citizens ONLY Exploration of AWS and Azure for AI resources. Assist with cloud environment translation. Focus on AI modeling and disaster recovery in the cloud. The Azure Cloud Solutions Expert will evaluate existing enterprise IT systems, define a comprehensive “As-Is” architecture, and develop a “To-Be” Azure cloud roadmap that supports scalable, secure, and cost-efficient growth. This role will quantify the benefits of Azure expansion, including business agility, operational efficiency, security compliance, and cost optimization. The candidate will serve as a strategic advisor for cloud adoption, migration, and optimization, guiding leadership on technology investments and justifying the growth of Azure services. Key Responsibilities 1. Assessment of Current Environment Conduct detailed discovery sessions with stakeholders to understand current infrastructure, applications, and workloads. Develop a comprehensive “As-Is” architecture document: Network topology Servers, storage, and compute resources Application dependencies and integrations Security and compliance posture Licensing, cost, and performance metrics Identify bottlenecks, risks, and underutilized resources. 2. Azure “To-Be” Architecture & Roadmap Design future-state (“To-Be”) Azure architecture based on business needs, scalability, and best practices. Recommend Azure services and resources: compute, storage, networking, security, monitoring, AI/ML, and hybrid cloud solutions. Develop migration strategies (lift-and-shift, replatform, refactor) for applications and workloads. Define resiliency, high availability, and disaster recovery strategies in Azure. 3. Justification & Business Case for Azure Growth Analyze the cost vs benefit of expanding Azure services, including TCO (Total Cost of Ownership) and ROI. Present scalability benefits: handling increased workloads, on-demand provisioning, and global availability. Highlight security and compliance advantages: Azure security tools, compliance certifications (ISO, SOC, GDPR). Align cloud growth with business objectives, including digital transformation, innovation initiatives, and operational efficiency. 4. Governance, Policies, & Best Practices Define Azure governance model: resource groups, subscriptions, RBAC, naming conventions, tagging, and monitoring. Establish cloud usage policies: budgeting, resource provisioning, autoscaling, decommissioning unused resources. Recommend cost management strategies using Azure Cost Management + billing reports. 5. Stakeholder Communication Collaborate with IT teams, DevOps, security, and business units to align cloud strategies. Present findings, architecture diagrams, and recommendations to executive leadership. Provide documentation, metrics, and dashboards to track adoption and ROI. Required Skills & Qualifications Extensive hands-on experience with Microsoft Azure (compute, networking, storage, security, monitoring, governance). Proven experience performing cloud assessments and migrations for enterprise environments. Strong architecture skills: creating As-Is / To-Be diagrams and roadmaps. Experience building business cases and financial justification for cloud adoption and growth. Knowledge of IT infrastructure, application stacks, and enterprise architecture frameworks (TOGAF, Zachman, etc.). Strong communication skills for translating technical findings into business recommendations. Familiarity with Azure pricing models, reserved instances, and cost optimization techniques. Preferred Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate TOGAF or other enterprise architecture certifications ITIL, PMP, or other project/program management credentials Performance Metrics Successful documentation of As-Is and To-Be architecture. Development of actionable Azure migration roadmap. Executive approval of Azure growth justification. Cost optimization achieved post-Azure expansion. Reduction in operational bottlenecks and improved scalability/resiliency.

Family Description Human Resources (HR) comprises advice, services, and solutions in the areas of human resources management (e.g. total rewards, learning, talent acquisition & development, mobility) and organisation (e.g. leadership, organisational development, diversity). Proven experience of at least 4 years as a payroll coordinator/lead or similar role Good knowledge of legislation relevant to accounting and payroll (such as SOX, US FMLA, benefits, Multi Jurisdiction reporting, termination final wage, garnishments) Working knowledge of payroll systems (e.g. SAP, PS, Oracle, Kronos, TM etc) Comfortable with Excel (functions, data, VBA etc.) An analytical mind with good project/change management skills Strong communication skills and excellent attention to detail It would be nice if you also had: FPC or CPP certification or working experience and Familiarity with payroll processes in US/Canada Bachelors in accounting, finance or relevant fields. What you will learn and contribute to: As a Payroll Expert, you will assist the payroll cluster lead as a senior role within the payroll team in providing a professional and responsive payroll service to customers both internally and externally, as well as within the payroll organization, by adhering to defined service level agreements and statutory requirements, while ensuring payroll accuracy. Responsibilities include assisting with process controls, projects, providing expertise along with strong project management skills. Principal Duties and Responsibilities include: Gathering payroll related data, uploading/entering as necessary, and validating for accuracy all payroll maintenance resulting in pay implications and deliver payroll data for payroll processing to include but not limited to benefits, interfaces, W2C's, time data, garnishments, supplemental payments, termination payments, etc. Establishing and maintaining company and employee payroll records and procedures as it relates to time data, earnings, deductions and tax withholding, while maintaining accuracy of system data. Accountable for quality and accuracy of own output, project management, and/or tax support. Adhering to delivery deadline based on yearly payroll calendars. Tracking changes in local legislation and initiating revision in local payroll processes according to the global approach. Partnering with other HR Finance colleagues and employees to solve discrepancies and various company initiatives Preparing and controls payroll related financial accruals (holiday, restructuring) and journal entries as needed. Creating and controlling payroll related reports to authorities to include period based reporting and year-end tax filings. Adhering to and performing SOX control related activities while validating accuracy and reporting deviations.

Mobile Expert Company: Cricket Wireless About the Role: We're looking for tech savvy, customer focused Mobile Expert to join our Cricket Wireless team! If you love helping people understand their phones, setting up devices, and making technology simple then this is the perfect role for you. What You'll Do: Welcome customers and guide them through our products and plans Help set up devices, transfer data, and troubleshoot phone issues Stay up to date on the latest phones and features Work as part of a fun, motivated team to meet sales and service goals What We're Looking For: Bilingual (English & Spanish) required Passion for technology and great communication skills Previous sales or customer service experience is a plus Reliable, friendly, and willing to learn Flexible schedule Competitive hourly pay + commission opportunities + bonuses Discounts on Cricket plans and devices Supportive team with plenty of room to grow A workplace where your energy and ideas make a real difference If you're ready to help people stay connected and confident with their wireless devices. We'd love to have you on our team! Disclaimer: This position requires flexibility to work at multiple store locations. Candidates should be comfortable traveling between stores as needed. Work schedule 10 hour shift Monday to Friday Weekend availability Day shift 8 hour shift Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Referral program Paid training

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports retail sales events by providing customers with a comprehensive and welcoming experience in a mobile showroom environment. It involves engaging customers to understand their needs and recommending appropriate products and services while supporting sales associates. The role differentiates itself by combining direct sales activities with community outreach and partnership development. Success is measured by achieving sales goals, customer satisfaction, and effective collaboration with team members. The work enhances the organization's presence in local communities and contributes to overall customer engagement and brand awareness.Job Responsibilities: Drive sales performance by collaborating with retail and partner sales associates during events to meet sales targets Build community partnerships by networking with local businesses to increase brand awareness and support event participation Engage proactively with diverse customers to provide product education, answer inquiries, and ensure customer satisfaction Train and support sales associates to adapt to the event environment and deliver consistent customer experiences Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) Less than 2 years 6 months Retail experience in high volume environment (Preferred) Less than 2 years 6 months of customer service and/or sales experience, Retail environment (Preferred) Knowledge, Skills and Abilities: Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $20.00 - $35.19Corporate Bonus Target: 5% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ341731¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.Job Responsibilities: Sells appropriate products, features, and services based on customer needs. Resolves customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile. Consistently leverages digital tools in interactions and onboarding. Works collaboratively to build and contribute to a culture of sales and service. Education and Work Experience: High School Diploma/GED (Required) - Retail: 12+ mos. Neighborhood Mobile Expert - Care: Elite Expert, Account Care - Care: Elite Expert, Technical Care Knowledge, Skills and Abilities: Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required) Pass certification and quarterly re-certification process. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $28.50Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

If you are looking for a way to turn your ambition and people-centric personality into high earnings and set a foundation for a remarkable career path, iMobile is the place for you! Our sales team is core to our customer's affinity for our brand and the success of our company. If you like winning, this is the company for you. You have complete control over your income! About us: iMobile is a fast growing authorized T-Mobile retailer with a friendly and driven environment. We have store locations across 18 states and employ over 700 employees. We are headquartered in Plainview, New York and have been in business since 2006. Setting the Stage for Your Success: As a new hire, we will hand hold you through several weeks of onboarding, training, and mentoring to set you up for success early in the process. You will learn about our culture, values, and DNA that drives our business. We will do everything possible that you have the tools and knowledge that you need to amplify your earnings without having previous wireless experience. Responsibilities: Mobile Experts are accountable for achieving monthly sales targets, set by their store manager. The Mobile Expert must display, have knowledge of and participate in store promotions, programs, and products. Mobile Experts must stay well-informed of the current trends of key competitors in the wireless industry. Above all, Mobile Experts must have the ability to connect and build rapport with prospective and current customers in order to provide superior customer service. Employees will perform other miscellaneous duties as assigned, but the primary function is providing customers with a fantastic experience and meeting their wireless needs with knowledge of our products and solutions. Other responsibilities include: Build consumer confidence with knowledge of core programs, products and solutions Retain knowledge and ability to describe merchandise, explain functionality, and features Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, social media, and promoting the brand inside and outside the store/retail location Maintains the aesthetic appeal of the store, including the back room, restrooms and individual work areas according to compliance guidelines Process transaction through store point of sale system Remain current on sales and promotions, policies regarding payment and exchanges and security practices Complete training as requested by the company to enhance or supplement sales efforts, product knowledge and promotional efforts Follow company code of ethics and compliance with every transaction. Qualifications: The desired candidate must possess the following qualifications and attributes: High School Diploma or equivalent Professionalism Previous sales experience a plus Self-reliance to perform on an incentive based compensation structure Excellent communication skills Enthusiastic, energetic, personable and friendly disposition Ambitious, hardworking and passionate about the wireless industry Good listening skills to utilize for selling and training Organized with great follow-up skills Willing to work evenings, weekends and holidays Bilingual in Spanish and English is a plus

If you are looking for a way to turn your ambition and people-centric personality into high earnings and set a foundation for a remarkable career path, iMobile is the place for you! Our sales team is core to our customer's affinity for our brand and the success of our company. If you like winning, this is the company for you. You have complete control over your income! About us: iMobile is a fast growing authorized T-Mobile retailer with a friendly and driven environment. We have store locations across 18 states and employ over 700 employees. We are headquartered in Plainview, New York and have been in business since 2006. Setting the Stage for Your Success: As a new hire, we will hand hold you through several weeks of onboarding, training, and mentoring to set you up for success early in the process. You will learn about our culture, values, and DNA that drives our business. We will do everything possible that you have the tools and knowledge that you need to amplify your earnings without having previous wireless experience. Responsibilities: Mobile Experts are accountable for achieving monthly sales targets, set by their store manager. The Mobile Expert must display, have knowledge of and participate in store promotions, programs, and products. Mobile Experts must stay well-informed of the current trends of key competitors in the wireless industry. Above all, Mobile Experts must have the ability to connect and build rapport with prospective and current customers in order to provide superior customer service. Employees will perform other miscellaneous duties as assigned, but the primary function is providing customers with a fantastic experience and meeting their wireless needs with knowledge of our products and solutions. Other responsibilities include: Build consumer confidence with knowledge of core programs, products and solutions Retain knowledge and ability to describe merchandise, explain functionality, and features Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, social media, and promoting the brand inside and outside the store/retail location Maintains the aesthetic appeal of the store, including the back room, restrooms and individual work areas according to compliance guidelines Process transaction through store point of sale system Remain current on sales and promotions, policies regarding payment and exchanges and security practices Complete training as requested by the company to enhance or supplement sales efforts, product knowledge and promotional efforts Follow company code of ethics and compliance with every transaction. Qualifications: The desired candidate must possess the following qualifications and attributes: High School Diploma or equivalent Professionalism Previous sales experience a plus Self-reliance to perform on an incentive based compensation structure Excellent communication skills Enthusiastic, energetic, personable and friendly disposition Ambitious, hardworking and passionate about the wireless industry Good listening skills to utilize for selling and training Organized with great follow-up skills Willing to work evenings, weekends and holidays Bilingual in Spanish and English is a plus

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.Job Responsibilities: Sells appropriate products, features, and services based on customer needs. Resolves customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile. Consistently leverages digital tools in interactions and onboarding. Works collaboratively to build and contribute to a culture of sales and service. Education and Work Experience: High School Diploma/GED (Required) - Retail: 12+ mos. Neighborhood Mobile Expert - Care: Elite Expert, Account Care - Care: Elite Expert, Technical Care Knowledge, Skills and Abilities: Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required) Pass certification and quarterly re-certification process. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $28.50Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Description Propose a functional operational structure to deliver the following outcomes: Manage and Report Pillar Performance - (Supervisors) Have good product knowledge to apply root cause analysis and provide support to agents in handling difficult/escalated cases/tickets. Drive team's efficiency and proficiency through 1:1 coaching sessions & quartile management approach based on observations and QA evaluation results. Report updates (highlights low lights, help needed) items. Report performance trends and drivers of such trends. Work closely with workforce to ensure tickets are handled within SLA. Manage ticket queue/assignment when WF is out of shift. Communicate such reports with TikTok counterpart. Subject Matter Expert per Pillar - (Senior Agents) Master the process and procedures discussed in training. Answer questions and provide support to specific pillar related questions from both sites. Have good product knowledge to apply root cause analysis and provide support to agents to close tickets. Communicate such “product specific updates/issues” with TikTok counterpart Train Incoming agents per pillar - (Trainers) Expert POC that has the skills to conduct training and would have expertise on the assigned pillar. Ensure that the structure covers both Miramar and Barcelona sites. Powered by JazzHR qStnrmpsRs

* Propose a functional operational structure to deliver the following outcomes: * Manage and Report Pillar Performance - (Supervisors) * Have good product knowledge to apply root cause analysis and provide support to agents in handling difficult/escalated cases/tickets. * Drive team's efficiency and proficiency through 1:1 coaching sessions & quartile management approach based on observations and QA evaluation results. * Report updates (highlights low lights, help needed) items. * Report performance trends and drivers of such trends. * Work closely with workforce to ensure tickets are handled within SLA. * Manage ticket queue/assignment when WF is out of shift. * Communicate such reports with TikTok counterpart. * Subject Matter Expert per Pillar - (Senior Agents) * Master the process and procedures discussed in training. * Answer questions and provide support to specific pillar related questions from both sites. * Have good product knowledge to apply root cause analysis and provide support to agents to close tickets. * Communicate such "product specific updates/issues" with TikTok counterpart * Train Incoming agents per pillar - (Trainers) * Expert POC that has the skills to conduct training and would have expertise on the assigned pillar. * Ensure that the structure covers both Miramar and Barcelona sites.

Propose a functional operational structure to deliver the following outcomes: Manage and Report Pillar Performance - (Supervisors) Have good product knowledge to apply root cause analysis and provide support to agents in handling difficult/escalated cases/tickets. Drive team's efficiency and proficiency through 1:1 coaching sessions & quartile management approach based on observations and QA evaluation results. Report updates (highlights low lights, help needed) items. Report performance trends and drivers of such trends. Work closely with workforce to ensure tickets are handled within SLA. Manage ticket queue/assignment when WF is out of shift. Communicate such reports with TikTok counterpart. Subject Matter Expert per Pillar - (Senior Agents) Master the process and procedures discussed in training. Answer questions and provide support to specific pillar related questions from both sites. Have good product knowledge to apply root cause analysis and provide support to agents to close tickets. Communicate such “product specific updates/issues” with TikTok counterpart Train Incoming agents per pillar - (Trainers) Expert POC that has the skills to conduct training and would have expertise on the assigned pillar. Ensure that the structure covers both Miramar and Barcelona sites.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.Job Responsibilities: Sells appropriate products, features, and services based on customer needs. Resolves customer pain points in one interaction utilizing in-store systems and digital tools. Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile. Consistently leverages digital tools in interactions and onboarding. Works collaboratively to build and contribute to a culture of sales and service. Education and Work Experience: High School Diploma/GED (Required) - Retail: 12+ mos. Neighborhood Mobile Expert - Care: Elite Expert, Account Care - Care: Elite Expert, Technical Care Knowledge, Skills and Abilities: Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required) Pass certification and quarterly re-certification process. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $28.50Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports retail sales and service goals by engaging customers in a mobile event environment to deliver a positive experience. It involves building relationships with customers and local businesses to promote brand awareness and drive sales. The role differentiates by combining direct sales activities with community outreach and event support. Success is measured by achieving sales targets, customer satisfaction, and effective collaboration with sales associates. The work impacts the organization by enhancing customer engagement and expanding market presence through events and partnerships. Job Responsibilities: Drive sales results by collaborating with retail and partner sales associates during mobile events to support customer purchases Build community partnerships by networking with local businesses to increase brand visibility and event attendance Engage customers proactively in a dynamic retail setting to provide product education and ensure satisfaction Train and support sales associates to adapt to the mobile event environment and deliver consistent customer experiences Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 6 months Retail experience in high volume environment (Preferred) 6 months of customer service and/or sales experience, Retail environment (Preferred) Knowledge, Skills and Abilities: Customer Service Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) Retail Sales Retail experience in high volume environment and ability to work in varied environments including external events (Required) Detailed Organization Strong organization, multi-tasking, versatility, communication and attention to detail (Required) Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) Mathematics Consistent accuracy with basic math and proficient use of a calculator (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $20.00 - $35.19Corporate Bonus Target: 5% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ342850¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Title: IT Subject Matter Expert Position Type: Full-Time We are seeking a highly skilled IT Subject Matter Expert (SME) to provide advanced technical knowledge, analysis, and guidance in support of specialized applications and operational environments. The ideal candidate will possess deep expertise in functional systems analysis, design, integration, documentation, and implementation for exceptionally complex problems requiring specialized knowledge. Key Responsibilities: Provide expert-level technical knowledge, analysis, and recommendations on highly specialized IT applications and environments. Support high-level functional systems analysis, design, and integration efforts. Deliver implementation advice and solutions for complex challenges requiring advanced subject matter expertise. Participate in all phases of development, with emphasis on planning, analysis, testing, integration, documentation, and presentation. Develop and maintain thorough system documentation, technical reports, and briefings. Advise stakeholders and leadership on technical risks, opportunities, and best practices. Stay current on emerging technologies, trends, and applications to enhance mission effectiveness. Specialize in particular software, systems, or business applications used in end-user environments. Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (Master's preferred). 10+ years of experience in IT systems analysis, integration, or specialized application support. Demonstrated expertise in analyzing and implementing complex IT solutions. Strong background in systems development life cycle (SDLC) processes. Excellent communication skills with the ability to translate technical concepts for diverse audiences. Active Top Secret security clearance (required). Preferred Skills: Experience in DoD or government IT environments. Advanced certifications in relevant technologies or systems. Proven ability to work across interdisciplinary teams and high-level stakeholders. CULTURE REQUIREMENTS: Engineers, Analysts, and Developers at Cintel, Inc. are highly motivated, technical, and self‐organized. We place a lot of trust in our team members to develop technical solutions for ill‐defined problems (i.e. thrive in an environment where the problem is vague, requirements are lacking, and a solution is not obvious). We need problem solvers. We want our team members to be self‐motivated and eager to learn new skills. If you consider yourself a jack‐of‐all‐trades, and are eager to keep up with the latest trends in technology, you'll fit right in. ABOUT CINTEL, INC: Cintel Inc. is a Small Business providing strategies and services to support an array of Government clients in Software Development, Operational/Tactical and Installation/Facilities Energy, Cyber Security, Modeling and Simulation, Data Science, and Programmatic support. We offer our clients nimble, unique, and value focused solutions with an emphasis on people, connectivity, communication, and teamwork. Our team believes that people drive solutions. By connecting people, information, teams, and experience we deliver solutions that respond to customer needs. It is the policy of Cintel that all persons are entitled to equal employment opportunity regardless of their race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or veteran status. These policies shall ensure that the practice of nondiscrimination will be applied in the employment, promotion, upgrading, demotion, transfer, layoff, termination, recall or rehire of personnel. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Cintel, Inc. expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is not tolerated.

Job DescriptionSalary: Job Title: IT Subject Matter Expert Position Type: Full-Time We are seeking a highly skilled IT Subject Matter Expert (SME) to provide advanced technical knowledge, analysis, and guidance in support of specialized applications and operational environments. The ideal candidate will possess deep expertise in functional systems analysis, design, integration, documentation, and implementation for exceptionally complex problems requiring specialized knowledge. Key Responsibilities: Provide expert-level technical knowledge, analysis, and recommendations on highly specialized IT applications and environments. Support high-level functional systems analysis, design, and integration efforts. Deliver implementation advice and solutions for complex challenges requiring advanced subject matter expertise. Participate in all phases of development, with emphasis on planning, analysis, testing, integration, documentation, and presentation. Develop and maintain thorough system documentation, technical reports, and briefings. Advise stakeholders and leadership on technical risks, opportunities, and best practices. Stay current on emerging technologies, trends, and applications to enhance mission effectiveness. Specialize in particular software, systems, or business applications used in end-user environments. Qualifications: Bachelors degree in Information Technology, Computer Science, Engineering, or a related field (Masters preferred). 10+ years of experience in IT systems analysis, integration, or specialized application support. Demonstrated expertise in analyzing and implementing complex IT solutions. Strong background in systems development life cycle (SDLC) processes. Excellent communication skills with the ability to translate technical concepts for diverse audiences. Active Top Secret security clearance (required). Preferred Skills: Experience in DoD or government IT environments. Advanced certifications in relevant technologies or systems. Proven ability to work across interdisciplinary teams and high-level stakeholders. CULTURE REQUIREMENTS: Engineers, Analysts, and Developers at Cintel, Inc. are highly motivated, technical, and selforganized. We place a lot of trust in our team members to develop technical solutions for illdefinedproblems (i.e. thrive in an environment where the problem is vague, requirements are lacking, and a solution is not obvious). We need problem solvers. We want our team members to be selfmotivated and eager to learn new skills. If you consider yourself a jackofalltrades, and are eager to keep up with the latest trends in technology,youll fit right in. ABOUT CINTEL, INC: Cintel Inc. is a Small Business providing strategies and services to support an array of Government clients in Software Development, Operational/Tactical and Installation/Facilities Energy, Cyber Security, Modeling and Simulation, Data Science, and Programmatic support. We offer our clients nimble, unique, and value focused solutions with an emphasis on people, connectivity, communication, and teamwork. Our team believes that people drive solutions. By connecting people, information, teams, and experience we deliver solutions that respond to customer needs. It is the policy of Cintel that all persons are entitled to equal employment opportunity regardless of their race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or veteran status. These policies shall ensure that the practice of nondiscrimination will be applied in the employment, promotion, upgrading, demotion, transfer, layoff, termination, recall or rehire of personnel. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Cintel, Inc. expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is not tolerated.

Job Title: IT Subject Matter Expert Position Type: Full-Time We are seeking a highly skilled IT Subject Matter Expert (SME) to provide advanced technical knowledge, analysis, and guidance in support of specialized applications and operational environments. The ideal candidate will possess deep expertise in functional systems analysis, design, integration, documentation, and implementation for exceptionally complex problems requiring specialized knowledge. Key Responsibilities: * Provide expert-level technical knowledge, analysis, and recommendations on highly specialized IT applications and environments. * Support high-level functional systems analysis, design, and integration efforts. * Deliver implementation advice and solutions for complex challenges requiring advanced subject matter expertise. * Participate in all phases of development, with emphasis on planning, analysis, testing, integration, documentation, and presentation. * Develop and maintain thorough system documentation, technical reports, and briefings. * Advise stakeholders and leadership on technical risks, opportunities, and best practices. * Stay current on emerging technologies, trends, and applications to enhance mission effectiveness. * Specialize in particular software, systems, or business applications used in end-user environments. Qualifications: * Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (Master's preferred). * 10+ years of experience in IT systems analysis, integration, or specialized application support. * Demonstrated expertise in analyzing and implementing complex IT solutions. * Strong background in systems development life cycle (SDLC) processes. * Excellent communication skills with the ability to translate technical concepts for diverse audiences. * Active Top Secret security clearance (required). Preferred Skills: * Experience in DoD or government IT environments. * Advanced certifications in relevant technologies or systems. * Proven ability to work across interdisciplinary teams and high-level stakeholders. CULTURE REQUIREMENTS: * Engineers, Analysts, and Developers at Cintel, Inc. are highly motivated, technical, and self‐organized. We place a lot of trust in our team members to develop technical solutions for ill‐defined problems (i.e. thrive in an environment where the problem is vague, requirements are lacking, and a solution is not obvious). We need problem solvers. * We want our team members to be self‐motivated and eager to learn new skills. If you consider yourself a jack‐of‐all‐trades, and are eager to keep up with the latest trends in technology, you'll fit right in. ABOUT CINTEL, INC: Cintel Inc. is a Small Business providing strategies and services to support an array of Government clients in Software Development, Operational/Tactical and Installation/Facilities Energy, Cyber Security, Modeling and Simulation, Data Science, and Programmatic support. We offer our clients nimble, unique, and value focused solutions with an emphasis on people, connectivity, communication, and teamwork. Our team believes that people drive solutions. By connecting people, information, teams, and experience we deliver solutions that respond to customer needs. It is the policy of Cintel that all persons are entitled to equal employment opportunity regardless of their race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or veteran status. These policies shall ensure that the practice of nondiscrimination will be applied in the employment, promotion, upgrading, demotion, transfer, layoff, termination, recall or rehire of personnel. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Cintel, Inc. expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is not tolerated.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Mobile Experts, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Experts excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Experts exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Expert, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with home store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education: High School Diploma/GED (Required) Work Experience: 6 Months Of Customer Service and/or Sales Experience, Retail Environment (Preferred). 30 Days T-Mobile Mobile Associate Experience (Required) Customer Satisfaction: Passionate Customer Advocate With The Desire To Be Yourself When Connecting And Having Fun With Our Customers. Effective At Balancing Customer Experience And Performance Goals. (Required) Team Building: Desire To Be A Part Of The Game-Changing T-Mobile Store Team. Willingness To Work Alongside Peers And Store Leaders, Learning And Sharing Best Practices, While Serving Customers And Providing Resolutions To Issues. (Required) Retail Sales: Competitive Drive And Confidence To Succeed In A Fast-Paced Sales Environment. (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Hourly Base Pay: $17.50Annualized Incentive Target: $18,000 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.