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Senior Manager jobs at T-Mobile - 1293 jobs

  • Director, Program Management - Data Center

    Qualcomm 4.5company rating

    San Diego, CA jobs

    Company Qualcomm Technologies, Inc. Job Area Engineering Services Group, Engineering Services Group > Program Management We are seeking an experienced and highly skilled Program Management Director to lead the planning, execution, and delivery of complex programs spanning data center cards, servers, racks, and lab infrastructure. The ideal candidate will have extensive experience driving end‑to‑end hardware programs, deep familiarity with data center environments and hyperscaler processes, and a proven ability to influence and execute across cross‑functional engineering and operations organizations. This role requires strong leadership, strategic thinking, and exceptional organizational discipline to ensure successful implementation of hardware solutions that align with business objectives and development timelines. Key Responsibilities Own and lead large-scale data center hardware programs-from concept through delivery and sustaining-ensuring schedule, budget, and quality commitments are met. Develop program scope, milestones, resource plans, and success criteria in collaboration with engineering, operations, facilities, procurement, and senior leadership. Drive day‑to‑day program execution, including cross-functional coordination, issue resolution, dependency management, and risk mitigation. Manage program schedules and planning frameworks; proficiency with Microsoft Project or comparable tools is beneficial. Establish and maintain strong vendor and supplier relationships to support hardware procurement and delivery timelines. Lead executive‑level reporting: provide clear program status updates, risks, and escalation paths to stakeholders and leadership. Ensure compliance with industry standards, regulatory requirements, and best practices in data center hardware development and sustaining operations. Oversee program budgets, track financials, and ensure cost‑effective execution. This is an office‑based position in San Diego and is expected to comply with the Company's onsite work policy. Minimum Qualifications Bachelor's degree in Engineering, Computer Science, or related field. 8+ years of Program Management or related work experience. Preferred Qualifications Extensive experience in program management with a track record of delivering complex, multi‑disciplinary hardware programs. Hands‑on experience with data center hardware and lab infrastructure development, testing, deployment, and vendor management. Strong understanding of data center operations, hardware components, and supporting infrastructure. High-level familiarity with software lifecycle concepts and reliability topics (e.g., RAS, Silent Data Errors) is a plus. Demonstrated ability to lead cross‑functional teams and influence without direct authority. Exceptional organizational, analytical, and problem‑solving skills. Excellent written and verbal communication skills with experience presenting to senior leadership. Proficiency with program management tools and software. Knowledge of industry standards and best practices in hyperscale data center design and operations. Project/Program Management certification (e.g., PMP) is a plus. Pay Range and Other Compensation & Benefits $188,000.00 - $282,000.00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales‑incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our U.S. benefits on our benefits page. If you would like more information about this role, please contact Qualcomm Careers. Equal Opportunity Employer Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e‑mail disability-accomodations@qualcomm.com or call Qualcomm's toll‑free number. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. #J-18808-Ljbffr
    $188k-282k yearly 3d ago
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  • Director of Applied ML & Analytics - Hybrid Leadership

    Costar 4.2company rating

    San Diego, CA jobs

    A digital real estate solutions provider in San Diego seeks a Director of Applied Machine Learning & Analytics. This role involves leading team managers, overseeing data pipeline development, and strategizing recommendation systems. Required: 12+ years in software and analytics with 5+ years in leadership. This position offers a competitive base salary range from $258,000 to $348,000 a year, plus generous benefits. #J-18808-Ljbffr
    $258k-348k yearly 4d ago
  • Director, Robotics Platform & AI Product Strategy

    Qualcomm 4.5company rating

    San Diego, CA jobs

    A leading tech company in California is seeking a skilled Director of Product Management to lead their robotics product portfolio. This crucial role involves defining product strategy and requirements while driving cross-functional execution. The ideal candidate will possess extensive experience in robotics and AI, complemented by a strong background in product management. Competitive salary and comprehensive benefits package offered. #J-18808-Ljbffr
    $153k-205k yearly est. 2d ago
  • Global Real Estate & Workplace Director

    Lumentum Operations LLC 4.5company rating

    San Jose, CA jobs

    A global technology company in San Jose is seeking a Director of WorkPlace & Corporate Global Real Estate to lead real estate strategies and support organizational growth. This role demands extensive experience in global facilities management, strong interpersonal skills, and a strategic approach to workplace planning. The ideal candidate is results-oriented and has a background in high-tech environments. The position offers a competitive salary range of $164,650 - $235,200. #J-18808-Ljbffr
    $164.7k-235.2k yearly 2d ago
  • Director, Automotive Product Management & SDV Strategy

    Aeris Group 4.6company rating

    Chicago, IL jobs

    A leading IoT technology provider is seeking a Director of Product Management in Chicago. The role involves driving product innovation for Software Defined Vehicles (SDV) using the Aeris Mobility Suite. Candidates should have over 8 years in product management within the automotive sector, strong analytical skills, and excellent communication abilities. The position offers a competitive salary and a comprehensive benefits package including medical insurance and 401(k). #J-18808-Ljbffr
    $153k-197k yearly est. 5d ago
  • Senior Manager, Strategic Sourcing & Supply Chain

    Unifi 4.4company rating

    Atlanta, GA jobs

    Unifi is the nation's largest aviation services provider, with over 40K team members and a global footprint spanning over 230 airports in the U.S., Canada, and the UK & Ireland. We deliver reliable, high-quality aviation services in partnership with some of the world's leading airlines. At Unifi, you'll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do. The Senior Manager of Strategic Sourcing & Supply Chain will lead sourcing strategies, supplier relationship management, and supply chain optimization initiatives to drive cost savings, ensure continuity of supply chain, and support organizational growth. This role requires a strong blend of strategic thinking, operational execution, and leadership skills to manage complex supplier networks and deliver value across the enterprise. As such, this position will lead cross-functional initiatives to align procurement and supply chain operations with business objectives, drive innovation, and mitigate risks. ------------------------- Key Responsibilities: * Strategic Sourcing: * Develop and implement end-to-end sourcing strategies for key categories, partnering with cross-functional stakeholders and commercial task forces to achieve cost, quality, delivery, and overall value objectives. * Conduct market analysis, benchmarking, and supplier evaluations to identify opportunities for value creation. * Champion supplier qualification, selection, evaluation, and development-including issuing RFI, RFQ, and RFP processes. * * Lead supply chain optimization initiatives to improve efficiency, reduce costs, and enhance service levels. * * Build and maintain strong relationships with strategic suppliers to ensure measured and sustained performance and their contribution of innovation as part of their overall value proposition. o Monitor supplier performance and ensure compliance with quality, sustainability, legal and ethical standards. * Negotiate contracts, terms, and pricing agreements to optimize total cost of ownership, required legal protection, and overall value creation. * Operational Excellence * Oversee procurement processes, inventory management, and logistics operations. * Implement best practices in demand planning, forecasting, and supply chain analytics. * Drive continuous improvement through technology adoption and process automation. * Cross-Functional Collaboration * Partner with all relevant stakeholder teams to align sourcing strategies with business needs and overall requirements. * Support new product and service introductions and market expansion through effective supply chain planning. * Supply Chain Optimization: * Collaborate with cross-functional stakeholder teams (to streamline processes and improve supply chain efficiency. * Monitor inventory levels, lead times, logistics, to ensure continuity of supply and mitigate risks. * Risk Management: * Understand all aspects of the supply chain. * Identify and manage supply chain risks, including geopolitical, financial, and operational factors. * Develop contingency plans to address potential disruptions. * Leadership & Team Development: * Lead and mentor a team of sourcing professionals, fostering a culture of collaboration and continuous improvement. * Set clear goals, measure performance, and provide coaching to drive results. o Foster a culture of collaboration, innovation, accountability, service and results. ------------------------- Qualifications: * Bachelor's degree in Supply Chain Management, Finance, Economics, Business, or related field (MBA preferred). * 5 years of experience in strategic sourcing, procurement, or supply chain management, with at least 3 years in a leadership role. * Strong negotiation, analytical, and project management skills. * Proficiency in ERP systems and sourcing tools; advanced Excel skills. * Excellent communication and stakeholder management abilities. * Ability to intuitively and effectively lead and influence others in/outside span of care and organization altogether. ------------------------- Preferred Skills: * Experience in global sourcing and managing complex supplier networks. * Knowledge of sustainability and ESG principles in supply chain. * Certifications such as CPSM, CSCP, or PMP are a plus. ------------------------- Key Competencies: * Strategic thinking and problem-solving. * Excellent communication and stakeholder management. * Data-driven decision-making and financial acumen. * Ability to manage complexity and drive change.
    $91k-126k yearly est. 1d ago
  • Senior Director of People Operations

    Cohere 4.5company rating

    San Francisco, CA jobs

    Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? Generative AI represents a turning point for businesses in every industry. Cohere is at the centre of enterprise transformation and is laser‑focused on serving the enterprise sector, and its developers and partners. The People Operations organisation is pivotal to the growth and success of Cohere. As the Senior Director of People Operations, reporting to our VP of People Operations, you will be a strategic business partner to executive leadership team, providing thought leadership, and an expert on processes and systems to support HR priorities. You will lead a growing team of People Ops Partners in shaping our organisational culture, fostering employee engagement, and driving talent development initiatives. This role calls for a seasoned HR professional with a passion for building high‑performance teams in a dynamic and evolving startup environment, preferably with experience in scale‑up tech companies of 250+ employees. As our Director, POPs, you will: Act as a strategic thought partner to senior leadership on areas such as organisational design and team structure. Lead and mentor a team of People Ops Partners, providing expertise on HR processes and systems. Develop and execute HR strategies aligned with Cohere's business objectives. Provide strategic guidance to leadership on workforce planning and talent development. Implement initiatives to enhance employee morale, satisfaction, and retention. Foster a positive and inclusive workplace culture that aligns with Cohere's values. Oversee performance management processes, providing guidance to managers on goal setting, performance evaluations, and professional development. Collaborate with teams to identify training needs and design programs to enhance employee skills. Implement career development plans to support employee growth and retention. Drive continuous improvement in HR processes to enhance efficiency and effectiveness. You may be a good fit for this career opportunity if you have: 7+ years of management experience, preferably leading a global team in a scale‑up tech environment with 250+ employees. Proven experience as an HR leader in a startup or high‑growth environment. Strong knowledge of HR best practices, employment laws, and industry trends. Exceptional communication and interpersonal skills. Ability to navigate ambiguity and thrive in a fast‑paced, dynamic environment. Location flexibility - Whilst many of the People Ops team are Toronto based, this role can be based in any of our offices: San Francisco, New York, Toronto or London. If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs. Full‑Time Employees at Cohere enjoy these Perks: 🤝 An open and inclusive culture and work environment 🧑💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in‑office lunches & snacks 🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top‑up for up to 6 months 🎨 Personal enrichment benefits towards arts and culture, fitness and well‑being, quality time, and workspace improvement 🏙 Remote‑flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co‑working stipend ✈️ 6 weeks of vacation (30 working days!) #J-18808-Ljbffr
    $155k-218k yearly est. 4d ago
  • Strategic Head of People Ops & Talent Growth

    Cohere 4.5company rating

    San Francisco, CA jobs

    A rapidly growing tech company in San Francisco is seeking a Senior Director of People Operations to shape their organizational culture and lead HR initiatives. This role involves strategic partnership with the executive leadership team, mentoring People Ops Partners, and enhancing employee engagement in a dynamic environment. Ideal candidates should have over 7 years of HR management experience in a tech setting, strong knowledge of HR practices, and exceptional communication skills. This position offers a flexible location with competitive perks. #J-18808-Ljbffr
    $94k-179k yearly est. 4d ago
  • PROJECT MANAGER - STRATEGIC BUSINESS

    Day Wireless Systems 4.2company rating

    Lacey, WA jobs

    The Strategic Business (SB) Project Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of high-profile projects at Day Wireless Consultants. This role ensures that projects align with company strategy, commitments, and goals. The SB Project Manager will oversee the acquisition of resources, coordinate team efforts, and manage third-party contractors or consultants to deliver projects successfully. The position involves defining project objectives, overseeing quality control, and managing a range of critical projects. Travel: Up to 50% Key Responsibilities: Project Management: Lead the planning and execution of single or multi-site communications projects. Define project scope, goals, and deliverables; develop and communicate project timelines. Manage project scope, budget, and resources, including subcontractors. Create and manage Change Orders as necessary. Mitigate risks and identify project opportunities. Develop detailed project plans and schedules, review deliverables with the project team before client handoff. Track project deliverables, manage client expectations, and provide regular progress reports to senior management and stakeholders. Implement and manage project changes and interventions to achieve desired outcomes. Provide direction and support to project team members, ensuring alignment with company methodologies. Coach, mentor, motivate, and supervise employees project team members. Quality Assurance: Ensure project quality through training and adherence to efficient processes, tasks, and procedures. Identify areas for improvement and develop strategies for enhancement. Enforce company standards of quality and utilize company methodologies. Financial Management: Manage project budgets, financial data, and reports. Analyze project profitability, revenue, profit margins, and asset utilization. Accurately forecast revenue, profits, and losses. Seek opportunities to improve revenue, profitability, and cost savings while ensuring customer satisfaction. Sales and Business Development: Identify and capitalize on opportunities for additional sales and strategic partnerships. Build, develop, and maintain vital business relationships for project success and future growth. Safety: Act as a role model for safe behaviors and practices. Report unsafe conditions, seek safety guidance, and request necessary safety training. Prioritize safety over financial goals or deadlines and report all job-related accidents and injuries immediately. Ensure safe practices are followed for company vehicles and equipment. Other Functions: Perform administrative tasks such as answering phones, filing, and organizing documents. Maintain cleanliness and functionality of company equipment and vehicles. Stay informed about new technologies and their potential applications. Ensure accurate entry of work hours into the payroll system and adherence to company policies. Required Skills and Competencies: Technical Skills: Strong understanding of Project Management concepts and Construction Project Management. Familiarity with the National Fire Code and related regulations. Soft Skills: Exceptional interpersonal and communication skills, both verbal and written. Effective persuasion, negotiation, and troubleshooting abilities. Quick learner with the ability to adapt to new technologies and hardware. Ability to delegate tasks and follow up effectively. Meticulous approach to achieving high-quality results with a strong focus on meeting challenging customer commitments. Additional Skills: Proficient in office applications including PowerPoint, Word, Excel, Visio, AutoCAD Lite, and Outlook/Email. Strong problem-solving skills and ability to address and resolve issues tactfully. Qualifications Education and Experience: Bachelor's degree or vocational training in project management, business management, or a related field preferred. Minimum of 5 years of experience in roles requiring strong decision-making and organizational skills, ideally in operational management, scheduling, and budgeting. Experience with communication site development, tower construction, wireless networks, and 911 emergency dispatch centers is highly desirable. Licenses, Certifications: Must have a valid state driver's license and be insurable per an acceptable driving record. Project Management Professional (PMP) credential preferred Ability to get PMP certified within 1-3 years after starting if not already PMP certified.
    $95k-140k yearly est. 3d ago
  • Senior Manager, AI Services Delivery

    Intercom 4.8company rating

    San Francisco, CA jobs

    A leading AI solutions provider in San Francisco is seeking a strategic leader to oversee Professional Services. The ideal candidate will ensure successful AI adoption for customers by managing delivery teams, driving operational excellence, and collaborating across departments. This high-impact role requires significant experience in professional services and people management within a SaaS or AI context. #J-18808-Ljbffr
    $126k-182k yearly est. 5d ago
  • Senior Manager, Professional Services

    Intercom 4.8company rating

    San Francisco, CA jobs

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We're looking for a strategic and execution-focused leader to oversee the delivery of Intercom's Professional Services-ensuring our customers successfully adopt and scale our AI solutions. This is a high-impact role that bridges strategy, operations, and delivery across internal teams and external partners. You'll help shape how customers experience the value of AI from day one and beyond, defining what a “great start” means in this new era. You'll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. What will I be doing? Lead Professional Services Delivery: Own the end-to-end quality of delivery for customer projects, whether led by internal teams or external partners. Manage and Develop Delivery Teams: Lead our Project Managers and Partner Services Managers-ensuring they're aligned, empowered, and delivering results. Partner Across the Business: Collaborate closely with Sales and Customer Success to evangelize the value of Professional Services and identify strategic opportunities for engagement. Drive Cross-Functional Collaboration: Work with subject matter experts and Product leaders to evolve our delivery offerings and maximize impact for customers. Define What Success Looks Like: Help shape how we define a successful start with Fin (our AI agent), guiding customers toward measurable value early in their journey. Own Key Metrics: Track and improve attach rate, time-to-value, team utilization, partner delivery quality, and customer satisfaction (NPS, CSAT). Scale Partner Delivery Excellence: Collaborate with our Partnerships team to grow partner capabilities and introduce scalable enablement programs rooted in Intercom's methodology. Represent Professional Services: Act as a go-to resource for prospects and customers who want to understand how our services accelerate success. Drive Operational Rigor: Build and refine scalable processes for project planning, resource allocation, milestone tracking, and risk management. Contribute to Strategic Planning: Play a key role in shaping our services forecast, delivery model, and long-term strategy as part of the Professional Services leadership team. What skills do I need? 7+ years in professional services, consulting, or customer success-ideally in SaaS or an AI/ML environment. 2+ years of people management experience across delivery or project-based roles. Proven success leading hybrid delivery models (internal + partner/outsourced teams). Experience with AI/ML products, data-driven implementations, or complex enterprise software. Strong operational background with tools like Salesforce, PSA systems (e.g., Mavenlink, Kantata, Rocketlane), and project management platforms. A strategic mindset paired with a bias for action, customer empathy, and an ability to scale programs with precision and care. Benefits Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews - great work is rewarded! Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family! *Proof of eligibility to work in the United States is required. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr
    $126k-182k yearly est. 6d ago
  • Director of Brand Design - Lead Global Brand System

    Intercom 4.8company rating

    San Francisco, CA jobs

    A technology company specializing in customer service solutions is seeking a Director of Brand Design to define and amplify its brand across various platforms. This senior leadership position entails managing a high-performing team, crafting a cohesive brand identity, and ensuring design serves as a strategic driver for business growth. The ideal candidate has over 10 years of experience and a proven ability to steer brand strategy in fast-paced environments. #J-18808-Ljbffr
    $147k-223k yearly est. 2d ago
  • Senior Manager, AI Services Delivery

    Intercom 4.8company rating

    San Francisco, CA jobs

    A leading AI customer service provider in San Francisco is seeking a strategic leader to oversee Professional Services. In this high-impact role, you will lead project teams, drive customer adoption of AI solutions, and ensure seamless service delivery. Ideal candidates have over 7 years in professional services, coupled with experience in managing teams and AI/ML products. The role offers a competitive salary and flexible paid time off. #J-18808-Ljbffr
    $95k-133k yearly est. 6d ago
  • Global Mobility Program Manager

    Ciena 4.9company rating

    Baltimore, MD jobs

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: You will report to the Global Mobility Director and play an integral part in the Global Mobility function, representing the Americas: US, Canada, Mexico, Central, and Latin America regions. Act as the primary contact for the Americas regions and collaborate closely with EMEA & APAC Mobility to ensure a globally consistent program and service experience for our business and employees. Assist with overseeing, implementing, and communicating Ciena's Global Mobility programs and policies, covering Permanent and Temporary Relocations, Expatriate Assignments, Remote Work, and Extended Business Traveler. Use your consulting passion and experience to effectively advise stakeholders in resolving the Global Mobility challenges and to help achieve the intended business outcome while balancing a business investment and our employee experience. Serve as an in-house Global Mobility subject matter expert on immigration and tax topics of those regions and represent us in cross-functional projects with other internal subject matter experts, covering payroll, finance, tax, legal, and total rewards. Form close partnerships with our Business Partners, Talent Acquisition, and People Services teams within our People & Culture organization. Manage and collaborate with our external tax, immigration, and relocation vendors, ensuring an appropriate level of service for Ciena and our employees, setting proper expectations, and providing regular updates to the business and stakeholders. Be the leading example of process adherence and continuously seek improvement to our operating and delivery model through technology enablement or process streamlining, and leveraging AI capability. Stay attuned to Global Mobility trends or news and formulate thoughtful recommendations based on independent research and analysis with support across the Global Mobility team. Contribute to and/or lead projects involving our mobile workforce and provide administrative support for Global Mobility activities covering relocation, immigration, and tax. The Must Haves: Knowledge of the US and Canada immigration systems and tax laws, namely, but not limited to: US: H-1B/H-4, L-1, TN, F-1/J-1, O-1, PERM, LCA, EAD; Canada: LMIA, GTS, open and closed work permits, PNP, FSWP. Typically requires seven years of experience in Global Mobility, experience in external Consulting (ideally Big 4), Corporate roles, and three or more years of experience in Human Resource functions. Bachelor's Degree in Human Resources, Business, Finance, or related field OR equivalent work experience in the Human Resources or Global Mobility Function. Strong communicator, including the ability to clearly and effectively communicate verbally and in writing to influence audiences at all levels in the organization, primarily in English. Experience automating, streamlining, and improving processes through simplification, technology, and a self-serving knowledge base. Strong vendor management skills through collaborating openly, upholding accountability, and setting clear roles & responsibilities. High level of personal integrity and comfortable operating with ambiguity - capable of balancing good governance with high-quality customer service. Fundamentally strong PC skills (Excel, Powerpoint, Workday, or other HRIS systems, ticketing, and mobility database platforms). Nice to Haves: Thrive in a fast-paced environment with the ability to shift between projects, case management, and continuous self-development or other priorities. Curious to learn about our industry and combine your business acumen and expertise to act as the Ciena mobility consultant. Ability to influence stakeholders and partners (HR, Business Leadership) with your recommendations. Strong organization skills and a self-starter. Pay Range: The salary range for this role in Canada is $73, 900 - $118, 100 The salary range for this role in the USA is $83, 900 - $134, 100 Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $83.9k-134.1k yearly 2d ago
  • Retail Store Manager-2

    at&T 4.6company rating

    Moravia, NY jobs

    Job Description: Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical, and problem-solving skills Familiarity with wireless terminology, industry trends, and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Our Retail Store Manager 2 earns a salary of $55,000 to $82,600 per year, plus $24,000 in commissions annually if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available, but it is unprotected. Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Ithaca:748 S Meadow St:RET/RET Salary Range: $55,000.00 - $82,600.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $55k-82.6k yearly 1d ago
  • Retail Store Manager-2

    at&T 4.6company rating

    Ithaca, NY jobs

    Job Description: Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical, and problem-solving skills Familiarity with wireless terminology, industry trends, and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Our Retail Store Manager 2 earns a salary of $55,000 to $82,600 per year, plus $24,000 in commissions annually if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available, but it is unprotected. Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Ithaca:748 S Meadow St:RET/RET Salary Range: $55,000.00 - $82,600.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $55k-82.6k yearly 1d ago
  • Store Manager - 693

    at&T Spring Mobile 4.6company rating

    San Jose, CA jobs

    time type Full time posted on Posted 30+ Days Ago job requisition id Req-173064 At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager will manage and lead in a multiunit capacity. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, develop, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked. Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system. Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines. Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a neat and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base). Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to perform all tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. Achieve objectives and lead in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives . #J-18808-Ljbffr
    $32k-62k yearly est. 5d ago
  • Store Manager - 4075

    at&T Spring Mobile 4.6company rating

    San Francisco, CA jobs

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume.**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*** The Store Manager will manage and lead in a multiunit capacity.* Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.* Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.* Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.* Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop.* Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.* Recruit, interview, hire, assess, develop, and retain high-performing associates.* Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.* Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers.* Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.* Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked.* Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system.* Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.* Ensure Omni-Channel orders are fulfilled and shipped daily.* Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.* Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate.* Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement.* Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.* Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager.* Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.* Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.* Maintain store records/files in a neat and organized manner; ensure that manuals are up to date.* Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base).* Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.**QUALIFICATIONS\**** Must provide proof of identity and eligibility to legally work in the United States.* Must be at least 18 years of age.* High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.* At least 1 year of retail management experience required.* At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.* Video game knowledge preferred.**KEY JOB SKILLS AND ABILITIES*** Possess an outgoing and welcoming personality with strong people skills.* Provide genuine and individualized assistance to every guest during every visit.* Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.* Work independently and as the head of a team to perform all tasks as assigned and in a timely manner.* Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.* Operate Point-of-Sale #J-18808-Ljbffr
    $32k-62k yearly est. 2d ago
  • Retail Store Manager-2

    at&T 4.6company rating

    Newark Valley, NY jobs

    Job Description: Take the lead at the center of where it all happens - our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career. In this role, you'll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services, and you won't be in this alone. We offer the best-in-class paid training to set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals. Our most successful Store Managers have: Excellent communication and leadership skills Three or more years of sales and/or customer experience in telecommunications or a related industry Prior management experience Well-developed planning, analytical, and problem-solving skills Familiarity with wireless terminology, industry trends, and AT&T mobility systems The ability to collaborate with key stakeholders on initiatives beyond store walls. Our Retail Store Manager 2 earns a salary of $55,000 to $82,600 per year, plus $24,000 in commissions annually if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. An individual's starting salary within this range may depend on factors such as geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available, but it is unprotected. Adoption Reimbursement Disability Benefits (short-term and long-term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone Join our team, and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. Weekly Hours: 40 Time Type: Regular Location: USA:NY:Ithaca:748 S Meadow St:RET/RET Salary Range: $55,000.00 - $82,600.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
    $55k-82.6k yearly 1d ago
  • General Manager - Low Voltage - Construction

    Granite Communication and Security LLC 4.7company rating

    Tampa, FL jobs

    The Opportunity This is a unique opportunity to join Granite Communications and Security, a rapidly growing national provider of CCTV, Access Control, ISP, and VoIP solutions. This role provides full ownership of national operations, including P&L performance, operational execution, and strategic growth across multiple markets. Granite Communications and Security is seeking a General Manager to lead and scale operations across the United States. This leader will be responsible for standardizing processes, scaling project delivery, and building high-performing teams, while maintaining accountability for financial performance, staffing, and operational consistency nationwide. The ideal candidate is a hands-on, results-driven leader capable of operating at both the strategic and execution levels to support continued national expansion. Key Responsibilities Overall Leadership - Manage operations, Lead, coach, and develop PMs, APMs, Estimators, projects, systems, and profitability. Project Oversight - Supervise planning, budgeting, scheduling, and execution of residential and commercial construction projects from start to finish. Financial Management - Create and manage budgets, track expenses, and oversee divisional financials (P&L, balance sheets, income statements). Manage the operations budget and drive branch profitability. Partner with Sales to support growth and new business opportunities. Process Implementation - Build and improve workflows, systems, and operational structures to maximize efficiency and profitability. Resource Coordination - Manage labor, subcontractors, vendors, and materials to meet project requirements and timelines. Quality & Compliance - Ensure work meets codes, regulations, and company quality standards. Team Management - Hire, lead, and develop project managers and subcontractors. Client & Stakeholder Communication - Serve as the primary point of contact, providing updates and resolving concerns. Conduct regular 1:1 meetings focused on development, performance, and KPIs. Model a customer-first approach and lead the team to achieve 100% completion rate. Risk Management - Identify challenges early and implement strategies to mitigate risks. Monitor industry trends and implement best practices. Develop and execute annual business plans aligned with company goals. Step in to estimate or manage projects as needed to support branch capacity. Qualifications 8+ years of leadership experience in low voltage, electrical, or systems integration. Strong hands-on knowledge of structured cabling, access control, CCTV, intrusion, AV, DAS, or related systems. Proven experience managing crews, projects, and financial performance. What Success Looks Like Projects delivered on time, on budget, and with high customer satisfaction. Strong gross margins and healthy branch financial performance. Engaged, accountable, and high-performing operations team. Improved operational efficiency and scalable processes. Strong subcontractor partnerships supporting regional growth. Hands-on leadership while building scalable infrastructure. Capacity for planning and operating controls. Leadership development. (not just supervision) Compensation & Benefits Competitive salary based on experience and scope Performance-based bonus or incentive plan Benefits package include health insurance, Holiday pay, and PTO. Job Type: Full-time Pay: $140,000 to $170,000 Plus bonus (DOE) Ability to Commute: Lutz, FL (Required) Ability to Relocate: Tampa, FL: Relocate before starting work (Required) Work Location: In person
    $40k-73k yearly est. 3d ago

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