What does a table games dealer do?
Table game dealers are skilled employees who are responsible for operating gaming tables at licensed casinos and gaming halls. These dealers are required to supervise all gaming functions such as shuffling and dealing cards, distributing casino chips, and preventing cheating at the table. They must announce the start of the round while taking bets from casino patrons and then announce the closing of the betting round. Table game dealers must also handle unruly or problematic customers to ensure that patrons have a positive gaming experience.
Table games dealer responsibilities
Here are examples of responsibilities from real table games dealer resumes:
- Manage and train personnel, manage firms' capital through complex derivative transactions
- Deal a variety of casino games including roulette, craps, black jack, mini-baccarat, and carnival games.
- Maintain excellent customer service while accurately using mental math.
- Apply mathematics to determine house and customer percentages paid.
- Interact closely with customers, coworkers, and supervisors while dealing casino games such as blackjack and craps.
- Position require exceptional math skills and concluding problems quickly and efficiently.
- Increase volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
- Provide an entertaining guest experience dealing table games while maintaining game protection and preserving the integrity of each casino game.
- Enforce the rules of the game in accordance with department guidelines and TDA standards.
Table games dealer skills and personality traits
We calculated that 11% of Table Games Dealers are proficient in Guest Service, Dexterity, and Excellent Interpersonal. They’re also known for soft skills such as Communication skills, Customer-service skills, and Leadership skills.
We break down the percentage of Table Games Dealers that have these skills listed on their resume here:
- Guest Service, 11%
Emphasized on positive motivational training for outstanding guest service.
- Dexterity, 10%
Demonstrated excellent communication skills to deal with irate customers, general manual dexterity and ability to perform simple mathematical calculations quickly.
- Excellent Interpersonal, 9%
Demonstrated excellent interpersonal skills in communications with customers.
- Math, 9%
Exhibit accurate mental math skills with precision to pay the customer upon winning.
- Excellent Guest, 8%
Maintained excellent guest relations; actively promoted and marketed business.
- Departmental Policies, 8%
Confirm compliance on all departmental policies and procedures and maintain knowledge of all customer rules for various games.
"guest service," "dexterity," and "excellent interpersonal" are among the most common skills that table games dealers use at work. You can find even more table games dealer responsibilities below, including:
Communication skills. One of the key soft skills for a table games dealer to have is communication skills. You can see how this relates to what table games dealers do because "gambling services workers must explain the rules of the game to customers and answer their questions." Additionally, a table games dealer resume shows how table games dealers use communication skills: "greeted, engaged, and dealt various table games to our guests using personal communication and customer service skills. "
Customer-service skills. Another essential skill to perform table games dealer duties is customer-service skills. Table games dealers responsibilities require that "gambling jobs involve interaction with customers." Table games dealers also use customer-service skills in their role according to a real resume snippet: "handle guest transactions for "buy- ins, " "pay- offs" and markers. "
Leadership skills. Another skill that relates to the job responsibilities of table games dealers is leadership skills. This skill is critical to many everyday table games dealer duties, as "gambling managers and supervisors oversee other gambling services workers and must guide them in doing their jobs and developing their skills." This example from a resume shows how this skill is used: "table games dealer with great customer service and leadership that doesn't care for customer service . "
Math skills. For certain table games dealer responsibilities to be completed, the job requires competence in "math skills." The day-to-day duties of a table games dealer rely on this skill, as "because they may deal with large amounts of money, gambling services workers must be good at math." For example, this snippet was taken directly from a resume about how this skill applies to what table games dealers do: "applied mathematics to determine house and customer percentages paid. "
Organizational skills. Another common skill required for table games dealer responsibilities is "organizational skills." This skill comes up in the duties of table games dealers all the time, as "gambling managers and supervisors should have an orderly system in place to handle administrative and other tasks for overseeing gambling services workers." An excerpt from a real table games dealer resume shows how this skill is central to what a table games dealer does: "demonstrated strong sales, and customer service, organizational, multi-tasking, and communication skills. "
The three companies that hire the most table games dealers are:
- Caesars Entertainment59 table games dealers jobs
- Remote46 table games dealers jobs
- Penn National Gaming38 table games dealers jobs
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Compare different table games dealers
Table games dealer vs. Croupier
While similarities exist, there are also some differences between table games dealers and croupier. For instance, table games dealer responsibilities require skills such as "guest service," "dexterity," "excellent interpersonal," and "math." Whereas a croupier is skilled in "cliente," "guest complaints," "mini-baccarat," and "bsa." This is part of what separates the two careers.
On average, croupiers reach similar levels of education than table games dealers. Croupiers are 2.6% more likely to earn a Master's Degree and 0.3% less likely to graduate with a Doctoral Degree.Table games dealer vs. Casino banker
In addition to the difference in salary, there are some other key differences worth noting. For example, table games dealer responsibilities are more likely to require skills like "guest service," "dexterity," "excellent interpersonal," and "math." Meanwhile, a casino banker has duties that require skills in areas such as "game play," "credit card," "table games," and "front line." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Casino bankers tend to reach similar levels of education than table games dealers. In fact, they're 2.5% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.Table games dealer vs. Gaming commissioner
The required skills of the two careers differ considerably. For example, table games dealers are more likely to have skills like "guest service," "dexterity," "excellent interpersonal," and "math." But a gaming commissioner is more likely to have skills like "tribe," "minimum internal," "audit reports," and "background investigations."
Gaming commissioners typically earn higher educational levels compared to table games dealers. Specifically, they're 7.8% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Table games dealer vs. Game operator
Types of table games dealer
Updated January 8, 2025
