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Table games supervisor skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical table games supervisor skills. We ranked the top skills for table games supervisors based on the percentage of resumes they appeared on. For example, 13.3% of table games supervisor resumes contained guest service as a skill. Continue reading to find out what skills a table games supervisor needs to be successful in the workplace.

15 table games supervisor skills for your resume and career

1. Guest Service

Here's how table games supervisors use guest service:
  • Ensured superior guest services and developed quality players through personal interaction and the implementation of aggressive marketing strategies.
  • Trained potential dealers and assisted management in identifying proper games management and guest services techniques to dealers.

2. Excellent Guest

Here's how table games supervisors use excellent guest:
  • Provided excellent guest relation skills while always displaying a neat, professional, well groomed appearance.
  • Promote an atmosphere of excellent guest service.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how table games supervisors use customer service:
  • Motivated dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace.
  • Managed customer service practices while demonstrating close attention to detail, innovation to customer satisfaction, and flexibility.

4. Internal Controls

Here's how table games supervisors use internal controls:
  • Make sure the all team members are following company internal controls, and Washington State Gaming Commission Policies.
  • Ensured game activity and dealing procedures were in compliance with Table Games Policies and Procedures and internal controls.

5. Role Model

A role model is a person with desirable qualities who inspires other people to emulate their example.

Here's how table games supervisors use role model:
  • Acted as a role model and presented myself as a credit to the casino and encouraged others to do the same.
  • Act as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.

6. Math

Here's how table games supervisors use math:
  • Position required exceptional math skills and concluding problems quickly and efficiently.
  • Maintained excellent customer service while accurately using mental math.

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7. Dexterity

Here's how table games supervisors use dexterity:
  • Demonstrated excellent communication skills to deal with irate customers, general manual dexterity and ability to perform simple mathematical calculations quickly.
  • Provide accuracy and dexterity in mathematics while providing the highest standard of customer service.

8. Departmental Policies

Here's how table games supervisors use departmental policies:
  • Approved team member performance appraisals and commensurate wage and salary increase; enforced departmental policies and procedures.
  • Insured adherence to departmental policies and procedures.

9. Computer System

Here's how table games supervisors use computer system:
  • Input data and ratings into the computer system.
  • Manage computer system for the crain and schedual of the glass.

10. Blackjack

Here's how table games supervisors use blackjack:
  • Supervised Blackjack dealers at local Washington state casino.
  • Organized several department tournaments (Blackjack / Baccarat) & dealt / floored during WPT & WSOP Circuit Events.

11. Guest Complaints

Here's how table games supervisors use guest complaints:
  • Order money for tables, handle guest complaints and taught classes to dealers to learn new games.
  • Investigated and resolved guest complaints or concerns in accordance with standard procedures.

12. Guest Relations

Here's how table games supervisors use guest relations:
  • Enhanced company's image through guest relations.
  • Promote outstanding guest relations, involvement with shift meetings, responsible gaming, fraud investigations, win/loss ratio of patrons resolve disputes

13. Casino Floor

A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.

Here's how table games supervisors use casino floor:
  • Level 2 Manager and direct customer support for various game types on the casino floor.
  • Provided department with new ideas for a smoother operation of casino floor pencil person.

14. Customer Relations

Here's how table games supervisors use customer relations:
  • Direct contact with guests in active customer relations to insure maximum customer satisfaction and memorable experience.
  • Promote positive customer relations while providing a delightful gaming experience.

15. Floor Supervisors

Here's how table games supervisors use floor supervisors:
  • Supervised Dealers, and then managed all Floor Supervisors and Dealers ensuring Mississippi gaming regulations and procedures were enforced.
  • Performed semi-annual evaluations on dealers as well as other floor supervisors.
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List of table games supervisor skills to add to your resume

Table games supervisor skills

The most important skills for a table games supervisor resume and required skills for a table games supervisor to have include:

  • Guest Service
  • Excellent Guest
  • Customer Service
  • Internal Controls
  • Role Model
  • Math
  • Dexterity
  • Departmental Policies
  • Computer System
  • Blackjack
  • Guest Complaints
  • Guest Relations
  • Casino Floor
  • Customer Relations
  • Floor Supervisors
  • Exceptional Guest
  • Performance Reviews
  • Commission Regulations
  • Craps
  • State Regulations
  • Guest Satisfaction
  • Playing Cards
  • Performance Standards
  • Hotel Rooms
  • Game Play
  • Game Rules
  • Federal Regulations
  • Performance Evaluations
  • Casino Table Games
  • Customer Disputes
  • Game Integrity
  • Customer Issues
  • Disciplinary Actions
  • Monetary Transactions
  • Table Fills
  • Dual Rate
  • Card Poker
  • CTR
  • Customer Complaints
  • Casino Guests
  • Casino Rules
  • CMS
  • Carnival Games
  • Table Limits
  • Casino Policies
  • Player Ratings

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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