Facilities Technician
Taco Bell job in Fort Wayne, IN
Facilities Performs a wide range of facilities services tasks including non-technical maintenance of plumbing, electrical, heating, ventilating, and/or air conditioning facilities and equipment, at a level not requiring formal licensure. May be required to perform tasks of other unlicensed trades, such as a light equipment operator, carpenter, painter, and/or locksmith.
Duties and Responsibilities
1. Monitors, maintains, and performs standard repairs to building electrical facilities and systems, such as tubes, fixtures, switches, photo cells, and outlets; assists licensed electricians with non-technical repairs as appropriate.
2. Monitors performance of heating, ventilation, and cooling systems for the facility; performs standard repair/replacement of components, as appropriate, and non-technical maintenance tasks such as cleaning of heating and cooling fan coil units and adjustment of system controls.
3. Maintains Hot equipment to include fryers, ovens and other heating equipment.
4. Monitors and performs non-technical maintenance of plumbing systems, to include standard repair of leaking fixtures, cleaning obstructed waste lines, installing water coolers, and/or performing non-technical modifications to plumbing and water supply systems; assists licensed plumbers, as appropriate.
5. Performs carpentry maintenance tasks including routine sheetrock/drywall installation and/or repair, window replacement, cabinet and countertop replacement, painting and texturing, and door and hardware installation; paints interior and exterior finishes, as appropriate.
6. May assist in maintaining water treatment and storage system.
7. May perform general maintenance, custodial, and trash removal tasks.
8. Performs general PMs of all equipment in cycles.
9. May repair kitchen equipment.
10. Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
11. Documents facilities maintenance requirements; maintains appropriate records of work performed.
12. Performs snow removal, as required.
13. Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
- High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
- High school diploma or GED; successful completion of PPD Trades Training Program and at least 6 months of experience directly related to the duties and responsibilities specified.
- HVAC - EPA certification
Knowledge, Skills and Abilities Required
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
- Records maintenance skills.
- Ability to understand and follow specific instructions and procedures.
- Ability to use hand and power tools applicable to trade.
- Ability to repair and maintain appliances and heating and cooling equipment.
- Ability to read, understand, follow, and enforce safety procedures.
- Knowledge of one or more building trades.
- OSHA 10 course
- EPA type 2
- EPA type 3
- NATE certification
Distinguishing Characteristics
Position Requires: a) Performing a wide range of non-technical maintenance; b) Monitoring performance of heating, ventilation, and cooling systems; c) Repairing electrical fixtures, switches and outlets, and d) Repairing leaking fixtures, cleaning obstructed lines, replacing windows, and painting.
Conditions of Employment
- Possession of a valid driver's license is a requirement for this job.
Area Coach
Taco Bell job in Huntington, IN
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Summary:
The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
Roles:
You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.
Priority #1: Build Management Capability: People
+ Role model the How We Work Together Principles.
+ Find and hire the best RGMs, Assistant General Managers and Shift Managers.
+ Personally conduct orientation to set up new managers for success.
+ Build a deep bench of talented restaurant leaders.
+ Coach your RGMs on the "4 Rights" in their restaurants.
+ Impart skills every day to grow performance and to develop.
+ Takes action without being told, goes beyond what is simply required and maintains a high activity level.
Priority #2: Ensure Consistent Customer Satisfaction: Customer
+ Role model Customer Mania, especially when you're in the restaurant.
+ Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
+ Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
+ Work with your RGMs to identify and develop strategies to address opportunities.
+ Lead product and program rollouts with your RGMs to ensure success.
+ Participate in Centralized Orientation.
+ Know how your restaurants compare with competitors and strive to be the best.
+ Resolve Customer complaints quickly while maintaining positive Customer relations.
+ Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.
Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits
+ Analyze the financial performance of your area and understand trends.
+ Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
+ Provide regular feedback to the RGM through 1:1s.
+ Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.
Job Requirements and Essential Functions
+ Strong preference for internal promote from RGM/MTM position.
+ Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
+ 6-8 years supervisory experience in either a food service or retail environment.
+ Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
+ Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
+ Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
+ Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
+ Must pass background check criteria and drug test.
+ Able to oversee and manage subordinate employees and provide direction.
+ Must travel to designated stores and work with management team on a regular basis
Crew Member
Fort Wayne, IN job
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
Tuition assistance (100% coverage for select degrees or up to $5,250/year)
Free food (yes, really FREE)
Medical, dental, and vision insurance
Digital Tips
Paid time off
Holiday closures
Competitive compensation
Full and part-time opportunities
Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
A friendly, enthusiastic attitude
Passion for helping and serving others (both customers and team members)
Desire to learn how to cook (a lot)
Be at least 16 years old
Ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
...@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Customer Service
Huntington, IN job
Job Description
Now Hiring: Customer Service (Team Member) | Part-Time
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay: $10 per hour - $13 per hour
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Customer Service
Kendallville, IN job
Job Description
Now Hiring: Customer Service (Team Member) | Part-Time
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay: $10 per hour - $13 per hour
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Food Production
Fort Wayne, IN job
Job Description
Now Hiring: Food Production (Team Member) | Part-Time
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay: $10 per hour - $13 per hour
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
District Manager
Fort Wayne, IN job
Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively?
Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals.
Key Responsibilities:
Direct and coordinate food service operations across multiple locations.
Ensure consistent application of company policies and procedures.
Monitor and analyze financial performance (sales, profitability, costs).
Lead and coach restaurant general managers and staff members.
Maintain high standards of food quality, cleanliness, and customer service.
Develop and manage budgets for the district.
Ensure compliance with all relevant health, safety, and food safety regulations.
Travel to different locations within the district.
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Day shift
Night shift
Overtime
Supplemental pay
Bonus pay
Benefits
Life insurance
Vision insurance
Dental insurance
Health insurance
Paid time off
Flexible schedule
Team Leader
Fort Wayne, IN job
At Chick-fil-A, we are seeking developed leaders to support the business. Team Leaders will oversee Team Members in the development of the business and in the continual pursuit of "Operational Excellence" while creating a positive work culture. Team Leaders are tasked with ensuring we are meeting and exceeding our high goals and standards. Perks of being a Team Leader include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly owned subsidiary of Chick-fil-A, Inc.
Responsibilities
* Exhibit knowledge of operational policies and procedures.
* Demonstrate knowledge of the brand, products, and promotions.
* Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
* Must be an excellent coach, communicator, and team builder.
* Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
* Follow sanitation and safety procedures.
* Maintain consistent attendance and punctuality.
Requirements
* Ability to handle multiple tasks at once.
* Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
* Team-oriented, adaptable, dependable, and strong work ethic.
* Positive attitude.
* Experience as a leader in the customer service and/or production environment
* Proven ability to lead in quick paced environments as part of a team.
* Treats others with honor, dignity, and respect.
Benefits
* Sick time or paid leave in jurisdictions where mandated
* Excellent career advancement opportunities
* Remarkable Futures Scholarship opportunities
* 100% Employer-paid Employee Assistance Program for Team Members and their Dependents
* Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
* Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
* 401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period
* Free meal benefits based on scheduled hours
* Closed on Sundays
This job posting is for an opportunity with COR Restaurant Services, LLC ("COR
Services"), a wholly owned subsidiary of Chick-fil-A, Inc. COR Services is an
equal opportunity employer and does not discriminate in employment decisions
based upon any status, classification, or factor protected by federal, state,
or local law. COR Services will make reasonable accommodation(s) for qualified
individuals with a disability and for sincerely held religious beliefs in
accordance with all legal requirements. Any applicant requiring a reasonable
accommodation should contact the hiring manager.
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Team Member
Warsaw, IN job
TEAM MEMBER WITH FULL BENEFITS 30+ HOURS PER WEEK * Health insurance * Vision & dental insurance * Long term & short-term disability insurance * Life insurance * 401(k) * Vacation TEAM MEMBER Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers, or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
You're at least 15 years old (18 if you want to be a driver.)
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today
Catering Assistant
Fort Wayne, IN job
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Since the beginning, our restaurant has strived to maintain a clean and safe environment, serve great food, have fast and accurate service, and provide genuine hospitality to every guest. As a Catering Assistant, you will be the face of our restaurant and will be expected to uphold these values as you extend the "Chick-fil-A Experience" to our off-site guests. Catering Assistants are expected to assist in delivering meals to individual guests and companies through both Catering and occasional hosting of Marketing events in the Fort Wayne community ranging from assisting with Spirit Nights at the store, social media, and community outreach. With being a Catering Assistant, you have the unique ability to be an advocate for our restaurant and its values.
We are looking for professional, courteous, hardworking, and high-energy individuals who are flexible, and willing to go the extra mile to connect with our guests outside of the restaurant as a representative of our brand. A successful Catering Assistant will be able to work efficiently both individually and within a team, follow all proper procedures, and extend Chick-fil-A's genuine hospitality to every guest and individual they interact with both within and outside of the restaurant.
Position Type:
Full-time
Part-time
Our Benefits Include:
A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
FREE meal each day you work
Ability to accrue and redeem paid time off
Up to $40 reimbursed for gym memberships
Catering discounts
Health insurance contributions
Employee Reward Program
Catering Assistant Job Description:
We are looking for qualified individuals to take over our food service duties at various indoor and outdoor events. The individuals working with us must be able to prepare food in a clean kitchen area and comply with all the health and safety regulations while doing so. They must also be able to transport food to and from various venues, as well as set up at the guest's request. Outstanding customer service is a must, so the individuals we hire must always meet all our customers' needs and expectations, as well as attend to all the potential customer complaints in a professional and friendly manner.
Responsibilities of Catering Assistants:
Providing suggestions for menus according to customer needs and expectations
Preparing food in a healthy and clean kitchen environment
Preparing orders in a timely and efficient manner
Consulting with customers about any potential changes before every event
Transporting food to and from venues
Decorating food-serving areas at the venues when requested
Serving food and drinks at our Additional Distribution Points
Making sure the supplies are well-organized and stocked
Knowing all the food ingredients
Providing excellent customer service
Catering Assistant Job Requirements:
Must be at least 18 years of age upon your hiring date
Must have had a driver's license for at least 2 years prior to your hiring date
Excellent food preparation skills
Catering experience is a plus
A certificate in food safety is a plus
Great attention to detail
Good communication and organizational skills
Ability to meet deadlines
A friendly and positive attitude
Chick-fil-A Coliseum Blvd. is an equal opportunity employer and encourages candidates from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work schedule
Weekend availability
Night shift
Supplemental pay
Tips
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Referral program
Employee discount
Paid training
Team Member
Taco Bell job in Warsaw, IN
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
+ Being friendly and helpful to customers and co-workers.
+ Meeting customer needs and taking steps to solve food or service issues.
+ Working well with teammates and accepting coaching from management team.
+ Having a clean and tidy appearance and work habits.
+ Communicating with customers, teammates and managers in a positive manner.
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
+ Being friendly and helpful to customers and co-workers.
+ Meeting customer needs and taking steps to solve food or service issues.
+ Working well with teammates and accepting coaching from management team.
+ Having a clean and tidy appearance and work habits.
+ Communicating with customers, teammates and managers in a positive manner.
Summer Associate
Taco Bell job in Fort Wayne, IN
Delight Restaurant Group is seeking a motivated and detail-oriented Summer Associate to join our team for Summer 2025. This internship is an exciting opportunity for a current college student to gain real-world experience by contributing to strategic financial analysis and supporting business initiatives across our organization.
This paid internship will provide hands-on experience working directly with senior leaders and analysts on key projects that influence company growth and performance. The ideal candidate is intellectually curious, analytical, and enthusiastic about using data to drive business decisions in a fast-paced, entrepreneurial environment.
Key Responsibilities
Financial & Business Analysis (70%)
+ Assist in preparing financial models and data visualizations to evaluate operational performance, investment decisions, and margin improvement opportunities.
+ Support restaurant-level benchmarking projects, identifying trends across markets and brands.
+ Collaborate with the Finance and Accounting teams to tie out P&L line items and investigate key cost drivers.
+ Analyze commodity pricing trends (e.g., beef, chicken, packaging) and their impact on financial outcomes.
Strategic Projects & Initiatives (30%)
+ Contribute to projects focused on optimizing costs, improving vendor performance, and enhancing pricing strategies.
+ Participate in ad hoc research and analysis to support company-wide decision-making and planning.
+ Assist in preparing internal presentations and memos for senior leadership.
Requirements & Qualifications
+ Currently pursuing a Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
+ Strong analytical skills and proficiency in Microsoft Excel (pivot tables, formulas, basic modeling).
+ Clear and effective written and verbal communication skills.
+ Eagerness to learn, take initiative, and contribute to a collaborative team.
+ Ability to manage multiple tasks in a deadline-driven environment.
+ Interest in the QSR industry is a plus.
Additional Details
+ Paid, full-time internship (~10-12 weeks).
+ Remote-friendly; some optional in-person gatherings may be offered.
+ Internship may be eligible for college credit, depending on school requirements.
+ Great opportunity for future full-time consideration.
About Delight Restaurant Group
Delight Restaurant Group is a growth-oriented restaurant company with a strong focus on running excellent operations by investing in people and facilities. We operate 230+ Wendy's and Taco Bell restaurants with $525+ million of revenue across 8 states including: Indiana, Ohio, Michigan, New York, North Carolina, Pennsylvania, Virginia, West Virginia.
Our mission is to be the leading restaurant franchisee in the world.
Delight has raised and donated over $5.0 million for charitable organizations.
Delight's Philosophy
GREAT PEOPLE are at the core of our business. We pride ourselves in running a meritocracy where success is recognized and rewarded. We look to promote our team from within and make examples of people every day as they achieve their professional goals. We are committed to the TRAINING AND DEVELOPMENT of our team so we can execute STRONG SYSTEMS that allow us to run great operations and have DELIGHTED CUSTOMERS. This results in GROWING RESTAURANTS that allow us to invest in new development and acquisitions which create further OPPORTUNITY for our team.
Customer Service
Warsaw, IN job
Job Description
Now Hiring: Customer Service (Team Member) | Part-Time
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay: $10 per hour - $13 per hour
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Food Production
Warsaw, IN job
Job Description
Now Hiring: Food Production (Team Member) | Part-Time
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay: $10 per hour - $13 per hour
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
KFC Assistant Restaurant Manager L301001
Marion, IN job
Getting Started * Job you are applying for: KFC Assistant Restaurant Manager at the following location(s): L301001 - Marion, IN Resume Application View Job Description - KFC Assistant Restaurant Manager Description: At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Additional Info:
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
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Late Night Team Member
Taco Bell job in Marion, IN
Marion, IN " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Late Night Team Member This position is for a night owl who can work during the evening into the early morning hours. You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
* Being friendly and helpful to customers and co-workers.
* Meeting customer needs and taking steps to solve food or service issues.
* Working well with teammates and accepting coaching from management team.
* Having a clean and tidy appearance and work habits.
* Communicating with customers, teammates and managers in a positive manner.
This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Kitchen Leader
Auburn, IN job
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders.
The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
+ Monitoring food waste and inventory levels, and resolving food quality issues
+ Supporting a strong team dynamic between back of house Crew and front of house Crew
+ Developing Crew members to be future Kitchen Leaders
+ Communicating with Crew members and customers effectively in order to ensure great customer service and throughput
+ Ensuring the kitchen is properly cleaned and sanitized
+ Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible
+ Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents
+ Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)
**WHAT YOU'LL BRING TO THE TABLE**
+ Have the ability to understand and articulate Chipotle's Food With Integrity philosophy
+ Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
TITLE: SERVER PURPOSE OF THE POSITION: The primary purpose of this position is to take orders from the customers in the dining room, quickly and correctly; enter orders into the Point of Sale System; and bring food and beverage, items along with other necessary items, to the table. This position is critical to the success of this Pizza Hut in that it is a necessary step in selling and delivering products to its customers.
ESSENTIAL FUNCTIONS: The following functions have been determined to be essential to the successful performance of this position.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members.
I. CLEANING AND PREPARING DINING ROOM. Servers are responsible for ensuring cleanliness and proper organization of dining room. They are responsible primarily for their own sections, and secondarily, for the other servers' sections. All Servers will assist other Servers when needed and/or time permits.
A. Servers check sections in the dining room for readiness for customers.
B. Ensure that tables, booths, and chairs are clean.
C. Clean dining room windows and carpet.
D. All tables must have one placemats for each seat. For example, 4 placemats on the table at a 4-top booth.
E. All tables must have correct marketing materials, such as table tents. Clean or replace any that are not clean.
F. All tables must have correct condiments, and paper towels. Condiment containers must be clean and full.
II. SEATING CUSTOMERS. Servers are responsible for all aspects of customer service, including greeting customers at the door, and seating them at tables.
A. Within 30 seconds of their arrival, Servers will greet customers at the door, at all times being friendly and professional. All Servers are responsible for taking turns seating customers, so that all customers are greeted and seated within the 30 second standard.
B. Determine how many customers are in the party, and which server's section is next in the rotation.
C. Check for special needs of customers, such as a person in a wheelchair or using a walker or a person who may have a speech/hearing or visual impairment. Also, consider special needs of groups with children who may need highchairs or boosters.
D. Escort customers to the table, walking at a casual pace, not rushing the customers.
E. On the way to the table, tell the customers about specials or suggest they try breadsticks or chicken wings while considering what they want for their meal.
F. Deliver menus to the customers and inform them that their Server will be right with them.
III. GREETING, SUGGESTIVE SELLING, AND SERVING CUSTOMERS. When customers are seated in a Server's section:
A. Servers will greet his/her tables within 2 minutes of the customers being seated.
B. Bring all serviceware to the table when you greet your customers at the table.
C. Suggest an upgraded soft beverage or alcoholic beverage (to adults, at restaurants with alcoholic beverages.) Write down beverage orders.
D. Explain the menu, and suggest customers order breadsticks or wings to start with while looking at the menu. Write down appetizer order.
E. Enter appetizer and beverage orders into SUS, the Point of Sale system.
F. Prepare beverages, and deliver beverages, on tray, to customers' table.
G. A certain protocol is maintained in this process in that the server is expected to pour the drinks if the customer orders a pitcher of drinks. Serving drinks must be done within 3 minutes after taking the order.
H. Suggestively sell specialty pizza and other menu items to customers. Write down customers' orders, and suggest add-ons, such as salads, or breadsticks or wings to share.
I. Enter entree orders into SUS, the Point of Sale system.
J. Follow up at the table before the main entree arrives to determine if the guests need refills of their beverages or anything else before the order arrives.
K. Prebus table of any dishes that the customer is finished with.
L. Deliver the main entree to the table. It is necessary to serve the first slice of pizza to the guest.
M. Check back at the table to determine if everything is satisfactory and to sell additional food items. Prepare and serve additional food items. Prebus table of any dishes that the customer is finished with.
N. As customers are close to completing their meals, suggest a cookie or Cinnastix to share.
O. Enter dessert orders into SUS, the Point of Sale system
P. Deliver the check to the table, laying it down on the table and thanking the customer for his/her business and inviting them to return. Prebus table of any dishes that the customer is finished with.
Q. Deliver any needed/requested packaging for leftover menu items.
R. Servers deliver checks and process customers' payments rapidly, within 3 minutes.
S. After customers leave the restaurant, the Server will bus, clean, and reset the table for the next guest(s). This involves clearing dirty dishes, silverware, etc. and disposing of them in the correct receptacle for washing, wiping the table off using the hand towel and cleaning solution, and putting placemats and napkins on the table. Clean booster chairs, and clean and reset high chairs.
IV. Servers also assist with answering phone calls, taking carryout and delivery orders, and respond to customers at the carryout counter and drive-thru window; locating carryout orders and cashing out carryout customers' orders.
VI. Servers also perform sidework (such as slicing lemons for tea), as assigned by the Restaurant Management Team.
VII. Servers are responsible for maintaining salad bar (in restaurants with salad bars), including refilling items by prescribed method as needed, straightening utensils, and generally keeping the salad bar cleaned and organized.
VIII. At the end of the shift, Servers must ensure that their assigned section is clean and ready for service for the next shift, including:
* A. Ensuring that tables, booths, and chairs are clean.
* B. Cleaning dining room windows and carpet
* C. Ensuring that all tables have one placemat for each seat. For example, 4 placemats on the table at a 4-top booth.
* D. Making sure that tables have correct marketing materials, such as table tents. Clean or replace any that are not clean.
* E. Verifying that tables have correct condiments, and paper towels. Condiment containers must be clean and full.
IX. At the end of the shift, Servers must perform duties listed on an assigned clean up list obtained from the Manager on Duty. Items on this list include tasks such as:
* A. Filling salad bar by prescribed method (in restaurants with salad bars.)
* B. Restocking server station.
* C. Cleaning shelves. Some are reached by use of a stepladder.
* D. Cleaning highchairs and booster seats using a hand towel and cleaning/sanitizing solution.
* E. Washing dishware as instructed.
* F. Filling condiment shakers in assigned section or station.
X. At the end of the day, Servers will perform closing tasks, as assigned by the Manager on Duty, such as:
* A. Break down the salad bar (in restaurants with salad bars) by removing the food items and storing, wiping down the salad bar insert pan, iceless top, formica top and sneeze shield.
* B. Vacuum any carpeted areas of dining room.
NON
* ESSENTIAL: The following are job functions customarily performed by Servers, but are not considered essential functions.
* A. Washing dishes with automatic dishwasher as instructed during cleanup times.
* B. Mopping and other cleaning of other areas other restaurant.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A. Able to perform or able to learn to perform the essential functions of the position, and do so at an acceptable pace.
B. Sufficient physical condition to perform the functions of the position. Position involves these physical processes:
* Lifting completed menu items, delivering them to tables, and serving customers.
* Bending and stooping. Must be able to bend over to serve customers.
* Standing and walking. The majority of on job time is spent standing and walking.
* Must have sufficient visual ability to perform the essential functions of the job.
* Must be able to communicate with supervisors, co-workers, and customers.
* Must be physically able to work under conditions of high temperature. Food preparation areas are located close to ovens. Ambient temperature in this area often exceeds 80 degrees.
C. Self-control. Must be able to work under conditions of stress due to pressures from volume of business, time and variety of orders, while maintaining self composure and interacting effectively with co-workers and supervisors.
D. Mental alertness. At times the person responsible for this position works alone, without supervision or assistance. Must have sufficient mental ability to work effectively without supervision or assistance and perform the job functions in a consistent and reliable manner.
EQUIPMENT USED:
Serving tray, ticket book, flatware, and serving trays.
"Point of Sale Computer''. Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paid outs, delivery orders, and dispatching delivery orders.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table. where clean dishes air dry and are sorted for storage.
"Pan Gripper''. This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Cutting Board". This is a hard surface board, rectangular or square in shape used to cut pizzas on and other food products.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises, in the kitchen area. This job description was prepared from observing the work in process and from information provided by the management of Daland Corporation.
Food Champion
Taco Bell job in Bryan, OH
BRYAN, OH Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the perfect place to learn, grow and succeed!
We offer the following :
* A commitment to promote from within
* Training and mentorship programs
* Tuition reimbursement and scholarship opportunities
* Reward and recognition culture
* Competitive Pay
* Flexible schedules- day, night, evening, and late night shifts
* Eligibility to accrue paid vacation time
* Career advancement and professional development opportunities
* Medical benefits
* Health and Wellness programs
* 401K plan with 6% match
* PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
* Mas Earth! Commitment to a sustainable future.
The responsibilities of the team member will include:
* Interaction with customers: receiving orders, processing sales and monies, and managing customer issues.
* Preparation of products.
* Maintaining quality of product.
* Monitoring all service equipment.
* Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
* Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
* Must be at least 16 years of age
* Accessibility to dependable and reliable transportation
* Excellent communication skills, management/leadership and organizational skills.
* Physical dexterity required (the ability to move up to 45 lbs. from one area to another).
* Attendance and Punctuality a must
* Operating of cash register as needed and making change for other cashiers.
* Basic Math skills
* Complete training certification
* Enthusiasm and willing to learn
* Team player
* Commitment to customer satisfaction
* Have a strong work ethic
Area Coach
Taco Bell job in Warsaw, IN
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Summary:
The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.
The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
Roles:
You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.
Priority #1: Build Management Capability: People
+ Role model the How We Work Together Principles.
+ Find and hire the best RGMs, Assistant General Managers and Shift Managers.
+ Personally conduct orientation to set up new managers for success.
+ Build a deep bench of talented restaurant leaders.
+ Coach your RGMs on the "4 Rights" in their restaurants.
+ Impart skills every day to grow performance and to develop.
+ Takes action without being told, goes beyond what is simply required and maintains a high activity level.
Priority #2: Ensure Consistent Customer Satisfaction: Customer
+ Role model Customer Mania, especially when you're in the restaurant.
+ Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).
+ Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.
+ Work with your RGMs to identify and develop strategies to address opportunities.
+ Lead product and program rollouts with your RGMs to ensure success.
+ Participate in Centralized Orientation.
+ Know how your restaurants compare with competitors and strive to be the best.
+ Resolve Customer complaints quickly while maintaining positive Customer relations.
+ Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.
Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits
+ Analyze the financial performance of your area and understand trends.
+ Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.
+ Provide regular feedback to the RGM through 1:1s.
+ Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.
Job Requirements and Essential Functions
+ Strong preference for internal promote from RGM/MTM position.
+ Associates or Undergraduate degree or equivalent Taco Bell/industry experience.
+ 6-8 years supervisory experience in either a food service or retail environment.
+ Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.
+ Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.
+ Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
+ Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
+ Must pass background check criteria and drug test.
+ Able to oversee and manage subordinate employees and provide direction.
+ Must travel to designated stores and work with management team on a regular basis