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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Irvine, CA | $35,485 | $17.06 |
| 2 | Seattle, WA | $34,070 | $16.38 |
| 3 | Washington, DC | $33,182 | $15.95 |
| 4 | Brockton, MA | $32,036 | $15.40 |
| 5 | Portland, OR | $31,221 | $15.01 |
| 6 | Freehold, NJ | $31,046 | $14.93 |
| 7 | Buffalo, NY | $30,941 | $14.88 |
| 8 | Albert Lea, MN | $30,855 | $14.83 |
| 9 | Tucson, AZ | $30,785 | $14.80 |
| 10 | Denver, CO | $30,202 | $14.52 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Retention Representative | $33,584 | $16 | - |
| 2 | Customer Care Coordinator | $32,783 | $16 | - |
| 3 | Customer Relations Coordinator | $32,641 | $16 | - |
| 4 | Customer Engagement Specialist | $31,683 | $15 | - |
| 5 | Customer Sales Representative | $31,531 | $15 | - |
| 6 | Customer Solutions Specialist | $31,477 | $15 | - |
| 7 | Customer Sales Specialist | $31,204 | $15 | - |
| 8 | Customer Contact Representative | $31,156 | $15 | - |
| 9 | Customer Support Coordinator | $31,077 | $15 | - |
| 10 | Customer Service Advocate | $31,033 | $15 | 4 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Rubio's Restaurants | $32,406 | $16 | 14 |
| 2 | Chipotle Mexican Grill | $30,403 | $15 | 1 |
| 3 | White Castle | $30,263 | $15 | - |
| 4 | Burger King | $28,779 | $14 | 1 |
| 5 | Jack in the Box | $28,749 | $14 | 2 |
| 6 | Chick-fil-A | $28,447 | $14 | 128 |
| 7 | Bojangles | $28,410 | $14 | - |
| 8 | Dairy Queen | $28,016 | $13 | 5 |
| 9 | Five Guys | $27,978 | $13 | 3 |
| 10 | Wendy's | $27,971 | $13 | 5 |
| 11 | Del Taco Restaurants | $27,957 | $13 | - |
| 12 | Hardee's Food Systems Inc | $27,934 | $13 | - |
| 13 | Little Caesars | $27,894 | $13 | - |
| 14 | Dunkin' Donuts | $27,875 | $13 | - |
| 15 | Arby's | $27,788 | $13 | - |
| 16 | Sonic Drive-In | $27,259 | $13 | 28 |
| 17 | Pizza Hut | $24,874 | $12 | 576 |
| 18 | McDonald's | $24,605 | $12 | 236 |
| 19 | Subway | $24,522 | $12 | 2 |
| 20 | KFC | $24,307 | $12 | 88 |