Tailor fitter job description

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft.
A day in the life...

+ Measure customers for size, fit garments on customers, and mark areas requiring alterations

+ Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards

+ Meet department and individual productivity goals while following proper processes and procedures

+ Utilize store technology to manage and organize customer alteration needs

+ Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

+ Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

You own this if you have...

+ Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years

+ Clear, professional communication with coworkers and customers

+ The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment

+ A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment

+ The ability to embrace a flexible working schedule based on business needs

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Colorado: $20.00 - $32.00 hourly

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview: A Bloomingdale's Alteration Support Professional plays a critical role in the daily operations of our store. To deliver our mission statement to be like no other store in the world, our Alterations Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Each day provides our Alteration Support Professional detailed role responsibilities such as to sew garments, perform basic to advanced level alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, do minor repairs, replace buttons - just to name a few.

Essential Functions: Present a pleasant, knowledgeable and positive attitude to our customers Provide detailed information about alterations services and value and respond to customer inquiries Deliver quality work first time and on time meeting customer specifications to reduce waste and achieve profitability

Qualifications and Competencies: High School Diploma or equivalent required 1-2 years direct experience

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 25lbs Candidates in Colorado: Click here for Pay Range and here to learn about Benefits . Candidates in Connecticut: Click here for Pay Range Candidates in Nevada: Click here for Pay Range STORES00

• 401(k) retirement program with employer match
  
• Financial wellness program, including financial coaching and loans
• Paid Time Off
• Product discounts and access to our outdoor events
• A sustainable product and operation

Wage range for this role is $19-22 per hour.

WHAT YOU WILL DO

Team

• Responsible for clear, thoughtful communication to the store team, Store Manager, and Lead Tailor.
• Work with the Lead Tailor to continually evolve operations
• Educate customers and employees on proper fit, shop procedures, and guidelines in a professional and customer service-oriented manner.
• Communicate with customers to understand what is required to be altered or repaired and determine how to ensure that their specifications are met
• Understand the extent and difficulty of each alteration or customization and provide cost estimates to the customer
• Attends/Participate in monthly Tailoring Calls.

Operations

• Tracks work in an Alterations Log with a detail-oriented mind and a commitment to documenting the different stages of progress accurately
• Participate in cash desk, POS operations, and cash handling
• Report issues to the Lead Tailor
• Work with the repairs team to support others as needed to turn projects around quickly and continually work with the team to evolve operations

Community

• Share skills and knowledge and work with a national team of talent.
• Support in the development and execution of repair workshops.
• Actively build and maintain a Fjällräven client base

Product

• Become an outdoor-equipment specialist and share your expertise with others in addition to performing and completing alterations/tailor fittings and repairs according to service standards.
• Work on perfecting your skills to master all alterations and customizations on every brand style
• Organize workload and complete items on time to meet or exceed productivity targets.

Sustainability

• Lead by example and demonstrate a deep knowledge and understanding for our sustainability initiatives: The Fjällräven Way, The Fjällräven Down Promise, Arctic Fox Initiative and Sustainable Wool.

WHO YOU ARE

Top Traits and Values

• You are passionate about people, product, being in nature, and sustainability.
• You grow through your successes and failures by being vulnerable, humble and by having a willingness to ask for help.
• You consider what your team and brand need by being open to feedback.
• You demonstrate a persistence and drive for results through consistency and stability.

Requirements

• Hold an advanced level of experience in alterations/tailoring, mending and repairing in retail including:
  • Able to hem pants
  • Shorten sleeves
  • Repair and patch garments
  • Take-in and let out seams
  • Being able to take accurate measurements
• Knowledge about safety and the proper use of all equipment in the shop, including:
  • Industrial sewing machines
  • Serge machine
  • Cover-stitch machine
  • Button-press machine
• A passion for the environment and a sustainable explorer of the outdoors.
• Strong communication with experience in customer service and selling.
• Ability to effectively and respectfully collaborate with diverse teams to create a positive customer experience and inclusive workplace environment for all.
• Comfortable with basic math and written English skills.
  
  

Fjällräven is committed to creating innovative, sustainable gear that helps to foster a healthier outdoor life, now and for future generations. If you are interested in joining an ever-growing team with its sights set on the summit, complete our brief online application now. We look forward to learning more about you!