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Top Taker Down Skills

Below we've compiled a list of the most important skills for a taker down. We ranked the top skills based on the percentage of taker down resumes they appeared on. For example, 29.1% of taker down resumes contained outbound calls as a skill. Let's find out what skills a taker down actually needs in order to be successful in the workplace.

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The six most common skills found on Taker Down resumes in 2020. Read below to see the full list.

1. Outbound Calls

high Demand

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how Outbound Calls is used in Taker Down jobs:
  • Assisted in the completion of Political Opinion call campaigns by receiving inbound calls.
  • Placed outbound calls to the public, persuading them to participate in surveys.
  • Utilized the "auto-dialer" to place outbound calls (120-150 per day) throughout the Phoenix, AZ area.
  • Received inbound calls from customers requesting a cab to pickup and/or drop them off at their desired location.
  • Answer inbound calls and take messages professionally, accurately, and in a timely manner2.
  • Answer inbound calls from distressed callers while carefully listening to their pleas.

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2. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Taker Down jobs:
  • Responded to consumer questions about water service and provided courteous and ultimate customer service.
  • Provided customer service support for Verizon Wireless customers.
  • Call center customer service experience Skills Used Administrative
  • Place and pick up parking cones Accomplishments Obtained more customer service experience Skills Used Customer service, money handling.
  • Handled first party claims for 36 states; routed customer service calls daily to appropriate departments.
  • Performed various customer service duties and handled admission's booth.
  • Use of a pallet jack.customer service skills
  • Performed all financials, purchasing, sales, customer service, machine maintenance, and quality control.
  • Acquired customer service skills by being the frontline employee to many of the guests
  • Permit Taker Provided efficient customer service to clients.
  • Conduct surveys *Provide customer service *Input data
  • Responsibilitiescontacted individuals about completing surveys.Skills Usedcustomer service

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3. Survey Data

average Demand

Here's how Survey Data is used in Taker Down jobs:
  • Prepared and presented summaries and analyses of survey data for statistical information to be reviewed by supervisors.
  • Reviewed and recorded survey data into computer system.
  • Initiated calls to target area to attain third party survey data.

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4. Communication

average Demand

Communication is the ability to express one's ideas and thoughts to other people using expressions, words, or actions. Communication is to receive or send any kind of information. People need to be able to communicate and convey their message to the customers to run a successful business.

Here's how Communication is used in Taker Down jobs:
  • Gained knowledge in professional communication between coaches, and refs Helped solve problems with game disagreements ' Activities
  • Gather critical and investigative information with excellent communication in an authoritative calm, manner.
  • Provide class notes to students with learning disabilities, utilizing my excellent observation, communication and organizational skills
  • Managed quality communication, customer support, representation for each client.
  • Developed effective relationships with all call center departments through clear communication.
  • Performed duties as assigned and kept constant communication with attending patron to ensure satisfactory.

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5. Police Reports

average Demand

Here's how Police Reports is used in Taker Down jobs:
  • Requested police reports and assigned appraisers and adjusters.
  • Set up vehicle for inspections, ordered police reports and made Arrangements for vehicle to be towed.
  • Document radio traffic* Responded to information requests from police officers* Organized, processed and disseminate information via radio.
  • Performed computer record searches, ran individuals through LEDS to review and relay driving status and warrant status for police officers.
  • Interview citizens over the phone to get details and facts for the police officers before arriving on the scene.
  • Assist Police Officers in obtaining services.

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6. Usda

low Demand

The United States Department of Agriculture (USDA) is a branch of the United States government that is responsible for the oversight of farming and agriculture in the country. They also provide home loans for development in rural areas to low/no income families and first-time homebuyers.

Here's how Usda is used in Taker Down jobs:
  • Clean, wash and sanitize belts and floors to ensure USDA and internal regulations are followed.

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7. Special Education

low Demand

Special education is also known as special-needs education. It is the type of learning method that helps to accommodate children with disabilities. The unique training and specially designed techniques help those children to develop to their maximum potential. The needs of one such child may differ a lot from one another. Hence, special education is all about individualization.

Here's how Special Education is used in Taker Down jobs:
  • Attended classes with special education students and transcribed class notes.
  • Take detailed notes during class for a special education individual's needs Organize and highlight important lecture notes for individuals to study

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8. Insurance Companies

low Demand

Here's how Insurance Companies is used in Taker Down jobs:
  • Conducted a series of outbound surveys, via the telephone, on behalf of many different insurance companies.
  • Worked with insurance companies to process medical billing for transportation.
  • Dispatch duties along with updates in system for reports.Communicate with insurance companies to confirm coverage and eligibility.
  • Billed Insurance Companies for Patient Ambulette and ambulance services.

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9. Food Preparation

low Demand

Here's how Food Preparation is used in Taker Down jobs:
  • Performed the following duties: food preparation and service, activities coordination, and tutoring.
  • Provided daily senior citizen care that included bathing, food preparation, medical appointment scheduling and transportation.
  • Monitor food preparation or service techniques to ensure that proper procedures are followed
  • Organized and maintained food preparation station.
  • Perform opening and closing duties; Use cash register; Answer phones and take orders; Perform weekly inventory; Food preparation
  • Take customer's order, prepare drinks/food, clean/stock food preparation areas, handle money, and handle customer issues.

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Online Courses For Taker Downs

One of the best ways to acquire the skills needed to be a taker down is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since taker downs benefit from having skills like outbound calls, customer service, and survey data, we found courses that will help you improve these skills.

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Survey Data Collection and Analytics
coursera

This specialization covers the fundamentals of surveys as used in market research, evaluation research, social science and political research, official government statistics, and many other topic domains. In six courses, you will learn the basics of questionnaire design, data collection methods, sampling design, dealing with missing values, making estimates, combining data from different sources, and the analysis of survey data. In the final Capstone Project, you'll apply the skills learned thro...

Statistics / Data Analysis: Survey Data and Likert Scales
udemy
4.7
(287)

How to Process Survey Data and Analyze Likert Scales In SPSS...

UX Research at Scale: Surveys, Analytics, Online Testing
coursera

This UX course will provide an overview of survey methodology from the perspective of UX research. UX surveys typically focus on uncovering user needs, connecting needs to user characteristics, and gaining insight into user attitudes towards systems they use. In this course, learners will learn the basics of UX survey research and conduct a survey of their own design! Learners will be introduced to techniques for gaining UX insights from large numbers of users, including web analytics, A/B testi...

The Ultimate Guide for Land Surveying with Drones - Part 2
udemy
4
(388)

Learn to work with Pix4D & DroneDeploy outputs on QGIS, AutoCAD & Google Earth. Start your own UAV mapping business now!...

The Ultimate Guide for Land Surveying with Drones - Part 1
udemy
4.3
(884)

Master the complete workflow using DroneDeploy, Litchi and Pix4D. Start your own UAV mapping business right away!...

Minute Taking at Meetings
udemy
4.4
(1,730)

Minute Taking: making the taking of notes/minutes at formal and informal meetings easier...

Customer Service
udemy
4.5
(3,923)

How to Approach New Customers and Maintain Existing Ones...

Principles, Statistical and Computational Tools for Reproducible Data Science
edX (Global)

Today the principles and techniques of reproducible research are more important than ever, across diverse disciplines from astrophysics to political science. No one wants to do research that can’t be reproduced. Thus, this course is really for anyone who is doing any data intensive research. While many of us come from a biomedical background, this course is for a broad audience of data scientists. To meet the needs of the scientific community, this course will examine the fundamentals of...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Complete Data Wrangling & Data Visualisation With Python
udemy
4.5
(460)

Learn to Preprocess, Wrangle and Visualise Data For Practical Data Science Applications in Python...

Google Data Analytics
coursera

Prepare for a new career in the high-growth field of data analytics, no experience or degree required. Get professional training designed by Google and have the opportunity to connect with top employers. There are 337,400 U.S. job openings in data analytics with a $67,900 average entry-level salary.¹ Data analytics is the collection, transformation, and organization of data in order to draw conclusions, make predictions, and drive informed decision making. Over 8 courses, gain in-demand skills t...

Quantity Surveying Building Estimation With Cad And Excel
udemy
4.2
(1,718)

Quantity Surveying, Quantity Takeoff, Steel Estimation, Rate Analysis,B.O.Q,Payments To Contractor, Interim Payment In Excel...

Start Improving Customer Service
udemy
3.9
(2,023)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Data Collection: Online, Telephone and Face-to-face
coursera

This course presents research conducted to increase our understanding of how data collection decisions affect survey errors. This is not a "how-to-do-it" course on data collection, but instead reviews the literature on survey design decisions and data quality in order to sensitize learners to how alternative survey designs might impact the data obtained from those surveys. The course reviews a range of survey data collection methods that are both interview-based (face-to-face and telephone) and...

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Hearing Loss in Children
coursera

Approximately 2 to 3 out of 1000 children in the United States are born with a significant hearing loss. Early identification and intervention of hearing loss is crucial to children's lifelong learning outcomes. It is well documented that later identification of hearing loss can lead to significant delays in children's speech, language, literacy, social and emotional development. This course addresses gaps currently existing in the health education curriculum for pediatric hearing loss and gives...

Data Science: Data Mining & Natural Language Processing in R
udemy
4.8
(301)

Harness the Power of Machine Learning in R for Data/Text Mining, & Natural Language Processing with Practical Examples...

Internationally Accredited Diploma in Weight Loss
udemy
4.5
(1,017)

Learn the science, habits, strategies to lose weight in a healthy manner and keep it off permanently...

Data Entry Course for Beginners
udemy
4.5
(1,647)

Learn from a Successful Data Entry Professional!...

9 Most Common Skill For A Taker Down

Outbound Calls29.1%
Customer Service22.4%
Survey Data17.7%
Communication10.5%
Police Reports7.3%
Usda4.7%
Special Education2.9%
Insurance Companies2.7%

Typical Skill-Sets Required For A Taker Down

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Outbound Calls
Outbound Calls
29.1%
29.1%
2
2
Customer Service
Customer Service
22.4%
22.4%
3
3
Survey Data
Survey Data
17.7%
17.7%
4
4
Communication
Communication
10.5%
10.5%
5
5
Police Reports
Police Reports
7.3%
7.3%
6
6
Usda
Usda
4.7%
4.7%
7
7
Special Education
Special Education
2.9%
2.9%
8
8
Insurance Companies
Insurance Companies
2.7%
2.7%
9
9
Food Preparation
Food Preparation
2.7%
2.7%

1,153 Taker Down Jobs

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