Service Specialist jobs at Talbots - 954 jobs

CAN BE FULLY REMOTE!** **Position Objective:** Serves as a Human Capital Senior Transactions Specialist in support of the overall functions of the U.S. Government Publishing Office (GPO), Human Capital business unit. **Duties and Responsibilities:** + Inputs and verifies documents for employment in the USA Staffing system, required to onboard new hires. + Creates and/or updates personnel reports based on program, auditing, or special project needs. + Researches complex pay and personnel policy questions. + Explains Human Capital Transactions program requirements and reasons for decisions. Assists managers, supervisors, and administrative staff on the day-to-day use of a variety of automated data processing equipment and systems ((i.e. E-Verify, GRB, USA Staffing, EmpowHR, NFC, IT Service Hub) + Briefs Team Lead and/or supervisors on status of projects and identifies areas of concern. + Provides guidance to selectees during the initial onboarding process; ensuring the forms are issued and complete. + Answers questions regarding employment requirements and identifies/determines potential problem areas. + Conducts the review of personnel forms for completeness and accuracy, following-up on missing items or the need for additional information. + Ensures actions are entered into the National Finance Center (NFC) database by established timeframes. + Provides advisory services on recruitment/staffing as it relates to the processing personnel actions and hiring of new employees. + Verifies Fair Labor Standards Act (FLSA) assessments associated with PDs, and personnel files. In addition, confirms and verifies veteran's preference eligibility from the employee records, reviews and confirms the accuracy of routine pay adjustments. + Processes documents associated with inputting SF-52s (Request for Personnel Actions) and SF-S0's (Notification of Personnel Action) such as in-processing selectees, promotions, details, within grades, name changes, reassignments, summer appointments, student and special emphasis programs, term and temporary appointments, death benefits, Thrift Savings Plan options, and retirements, in the appropriate automated systems. Ensures documents comply with OPM guidelines and are correct. Review personnel actions for accuracy (e.g., appropriateness for regulatory authority and remarks), resolves discrepancies and completes forms and verifies missing information. + Coordinates EOD dates for new hires and follows-up with all candidates. Obtains and coordinates release dates needed to complete Standard Form (SF) 75 information from losing and gaining Federal Personnel agencies. Prepares offer letters, creating and distributing employment-related correspondence, and orientation materials. Researches and resolves a variety of human resource problems relating to pay, performance, incorrect data on the Notification of Personnel Action. Prepares security packages, medial packages. + Fully participates in conducting new employee orientation, includes presenting of information, completion of new hire paperwork, and follow up with one-on-one counseling with new hires. + Provides advice to GPO employees on grade retention and/or pay retention determinations for affected PG and WG employees, advising on payment of supervisory differentials, promotions, and step increases. + Updates HC Dashboard - Tracker with timely, accurate and concise information. + Codes actions for inputs into the National Finance Center's (NFC) automated payroll/personnel systems and reviews and follows-up on error listings and computer edits from data input to ensure personnel actions are submitted and input on a timely basis. + Reviews certificate and selection package to determine all documents are accurate prior to making Final Job Offer. + Works with HC Talent Acquisitions Specialists to recruit for a full range of commonly filled positions; provides input and guidance on a range of hiring authorities. + Attends all staff meetings. + Attends business unit training sessions as necessary. **Qualifications** **Basic Qualifications:** + **Minimum of three (3) years relevant full-time experience within the last five (5) years.** + **Bachelor's degree preferred.** + **Strong knowledge of coding and processing personnel actions. This includes being able to correctly code Standard Form personnel actions with Nature of Action codes, tenure, probationary period, legal authority, etc.** + **The Contractor should be experienced and skilled with using the USA Staffing system including Selection Manager and Onboarding modules.** + **Proficient skill and working knowledge of NFC/EPIC web.** + **Skill and working knowledge of GRB or similar system.** + **Advanced knowledge of the full range of recruitment, placement, classification, compensation, performance management, and personnel support services.** + **Advanced skill and working knowledge of National Finance Center's EmpowHR system.** + **Proficient Skill and working knowledge of OPM's eOPF system.** **Preferred Qualifications:** + **Works with automated personnel computer systems when completing work assignments. Must have advanced working knowledge of the following:** + **NFC** + **EmpowHR** + **Epic** + **eOPF** + **GRB or similar system** + **USA Staffing** + **Microsoft Suite including Word, Excel, Power Point, Sharepoint, Outlook and Teams** + **HC Dashboard - after training** **Language and Interpersonal Skills:** + **Ability to communicate effectively verbally and in writing.** + **Ability to write email correspondences or formal letters to various customer groups.** + **Ability to work as a member of a team to collaborate and reach a common goal.** **Reasoning Ability:** + **Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.** + **Ability to deal with problems involving several concrete variables in standardized situations.** ***This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.** **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at** ************************ **. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.** **Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.**