Tampa Housing jobs

Department: Assisted Housing Reports To: Supervisor, Assisted Housing Salary: $52,911.53 Support the mission of THA and the Section 8 Housing department by providing subsidized rent services and support management to low-income individuals and families in a professional, non-judgmental, and compassionate manner. Perform a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. Accept full accountability for assigned cases including accurate and complete files, resolution of customer service matters, and responsiveness to participant and landlord inquires. Responsibilities and Essential Duties: - Maintain familiarity with current U.S. Department of Housing and Urban Development Federal Regulations related to Section 8 Housing programs. - Counsel applicants and clients regarding eligibility including unit size, payment standards, and other guidelines - Effectively manage an assigned caseload of HCV participants. - Conduct annual re-certifications within required time frames. - Process and monitor client transfers to a new dwelling. - Complete interim re-certifications and changes as required. - Maintain accurate and complete applicant/participant files. - Provide excellent customer service to applicants, clients, landlords, co-workers, and vendors by responding to inquires, phone calls, correspondence, and e-mail in a timely and responsive manner. - Attend informal hearings. - Conduct participant briefings. - Determine housing assistance payments and tenant rent calculations within guidelines. - Educate clients on program requirements and family obligations. - Act as mediator in resolving concerns between landlords and clients. - Process all transactions within THA's File Vision notice board. - Communicates with housing inspectors to request inspections of rental units. Required Qualifications: Education level Bachelor's Degree in Business Administration or related field. Experience One (1) year of responsible work experience for a public agency, or experience in housing program compliance monitoring or enforcement, apartment leasing, mortgage loan origination, loan processing, community development, or closely related experience. Knowledge of subsidized rental assistance programs preferred. Specific skills Must be able to communicate effectively both orally and in writing. Must possess strong organizational and computer skills, including Microsoft Suite. Must have the ability to interpret and apply regulations pertaining to the program. Knowledge of Yardi, File Vision preferred. Personal characteristics Ability to work independently, to include weighing the consequences of actions and decisions, responding to emergencies, scheduling and prioritizing work, motivating oneself, managing time effectively, prioritizing tasks and determining when tasks require the intervention of others as needed to manage several housing assistance cases simultaneously and to meet deadlines. Ability to perform simple mathematical calculations with accuracy as needed to calculate and/or prorate applicant net income, rent, and utility allowances. Physical abilities Must be able to remain in a stationary position 50% of the time. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Clarity of vision at 20 inches or less. Ability to judge distances and spatial relationships to see objects where and as they actually are. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Licenses Valid Florida Driver's License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Jacksonville Housing is an equal opportunity/affirmative action employer. It is the policy and the intent of Jacksonville Housing to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Maintenance Mechanic FLSA Classification: Non-Exempt EEO Classification: Skilled Craftsman Salary/Pay Grade: $15.00 Reports to: Foreman Job Summary Responsible for performing a variety of semi-skilled and skilled structural, plumbing, and electrical building maintenance work at authority properties. Work involves the repair and replacement of items such as windows, doors, roofs, gutters, cabinets, walls, ceilings, toilets, faucets, water lines, electrical outlets, and light fixtures. Also performs preventive maintenance tasks. Essential Job Functions Perform semi-skilled work in several trade areas in the maintenance and repair of buildings and/or equipment. May specialize in a particular trade or perform work in several trades. Install, maintain, repair, or replace mechanical equipment, appliances, and portable electrical equipment. Assist in the installation, maintenance, repair, or replacement of valves, sinks, wash bowls, sewers, and other sanitary fixtures. Perform a variety of brick, cement, and carpentry work. Replace damaged or broken windows, patch drywall, and prepare and paint interior and exterior surfaces. Remove and replace floor tile. Perform electric and acetylene welding and brazing. Assist in the installation, maintenance, and repair of heating and air conditioning equipment and hot water heaters. Assist in the installation, maintenance, or repair of electrical fixtures, switches, and relays. Operate a motor vehicle in the performance of duties. MINIMUM QUALIFICATIONS Education and Experience High School Diploma or GED General Education Diploma Must have the ability to read, write and follow instructions in English. Must have had at least two years of experience in the repair and maintenance of buildings, plumbing, and/or mechanical or electrical equipment; carpentry, plastering/drywall, installation, painting, and/or tile work. Satisfactory completion of a vocational/technical course in electrical or mechanical repair or a related field may be substituted for one of the required years of experience Required Knowledge, Skills, and Abilities Knowledge of HUD regulations regarding housing quality standards and other maintenance-related standards. Knowledge of Jacksonville Housing policies and procedures Knowledge of the physical layout of the site properties. Knowledge of safety rules, including accident causation and prevention. Knowledge of occupational hazards and appropriate safety precautions. Ability to analyze information from inspections in order to determine the maintenance needs, and the quality of maintenance services provided. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with supervisors, subordinates, co-workers, residents, contractors, and the general public. Ability to understand oral and written instructions. Core Competencies Commitment: Sets high standards of performance; pursues aggressive goals and work hard/smart to achieve them; strives for results and success conveys a sense of urgency and brings issues to closure and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates a clear understanding of Jobs Plus Program and ability to highlight goals and benefits to residents. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work and does a fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible Skills: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed-takes initiative. Physical Demands Work is principally physical. The work involves normal risks or discomforts associated with a skilled craftsman environment. Must be able to repeatedly lift and pull up to 50 lbs., bend, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, see, use repetitive motions, climb ladders, and other strenuous activities. Must be able to work in adverse Florida weather which includes extreme heat and humidity in the summer, and cold in the winter. Much of the work will be done in environments that do not have air conditioning or heating. May be subject to fumes, odors, dust, gases, poor ventilation, intense noise, extreme temperatures, and travel. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Property Manager/ Foreman Leadership Accountability None Supervisory Accountability None Organizational Accountability None Financial Accountability None Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Director of Modernization and Development FLSA Classification: Exempt EEO Classification: Officials-Administrators Salary/Pay Grade: $107,000.00 - $130,000.00 Reports to: President & CEO Job Summary The Modernization & Development Department is responsible for construction administration for the Jacksonville Housing Authority. Oversees developing and monitoring all Capital Funds Program (CFP), modernization and new development activities in the interest of the Agency. Responsible for contracts and project management, including working with architects, engineers, and contractors to meet deadlines during design and implementation stages, while staying within budget and ensuring design and technical specifications are met, quality product results, and compliance with applicable codes/regulations. The employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships throughout the overall project/process. Professional judgment and thorough knowledge of all aspects of construction, modernization, and rehabilitation issues is required to successfully achieve Agency objectives. Essential Job Functions Assists the President & CEO in the oversight of short term and long-range planning for demolition, physical improvements, new/existing modernization and development, and other economic development projects. Manages the modernization projects, including monitoring of the Capital Fund Program budget. Prepares status reports regarding progress of Comprehensive Grant/Capital Fund Program. Assists Agency with the development of Five-Year Action Plan and Annual Statements in accordance with the latest requirements of Quality Housing and Work Responsibility Act of 1998 and HUD regulations. Prepares HUD Schedule/Report of Modernization Expenditures, and the narrative report on management improvements on a timely basis, and for coordinating the requisitions for funds to the Field Office, and other HUD reporting. Provide Capital Fund/ Modernization training for Agency, upon request. Training, including but not limited to, any and all updates as it relates to HUD and the capital needs of the Agency. Prepares HUD required Modernization Reports, including but not limited to, annual Contract and Subcontract Activity, Semi-Annual Labor Standards, and annual EPIC Report. Develops overall plan and timetable for the implementation of modernization programs including physical and management improvements. Monitors Section 3 compliance and Agency's procurement preference compliance. Coordinates the relocation of tenants to alternative housing during modernization process. Oversees the maintenance of accurate project files, the application of the Davis-Bacon Wage Rate regulations and other relevant wage requirements, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements. Performs research to identify resources and collects required data for the application of funds. Administers the Capital Fund Program (CFP). Oversees financial reporting for each funding source, ensuring timely generation and distribution of annual reports. Identifies scope of work and prepares detailed cost estimates, cost evaluations, project options, and maintains cost database. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan. Develops Requests for Proposal (RFP) and Requests for Qualifications (RFQ) stipulating scope of work, requirements, and evaluation criteria for architects and/or engineering firms (re: construction, mechanical, electrical, security, and life safety systems, etc.) and serves on interview committees for consultant evaluations, ranking, and selection of Conducts pre-bid, bid openings, and pre-construction meetings. Prepares bid analysis and contract award recommendations. Prepares contract for firms to whom contract is awarded in accordance with Agency procurement procedures. Ensures that all bid/quote documents include current information and requirements for Minority Business Enterprise (MBE) and Section 3 as needed. Works with architects, engineers, and consultants during the preparation of assessment reports, schematic designs, design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate. Supervises architects/engineers/consultants and capital improvement staff for compliance with contract requirements. Responsible for monitoring work performed, quality assurance, quality control, project tacking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes. Reviews and approves pay requests, invoices, and change orders. Tracks and controls construction schedules and associated costs to achieve completion of the projects within time and monies allocated. Responsible for the preparation, presentation, implementation, and follow up of the improvement and upgrade activities necessary for keeping Agency properties/inventory physical integrity viable at all times. Conducts site visits to all communities to ascertain conditions of physical structures and to detect deficiencies and troubleshoot solutions. Coordinates and communicates Agency goals regarding MBE and Section 3 programs. Develops and maintains MBE and Section 3 database. May work with IT Department to post appropriate updates and maintenance of Agency's annual construction and procurement plan. Responsible for update of departmental operating procedures in construction management and contract administration. Qualifies and establishes a network of reliable general and sub-contractors. May conduct procurement fairs, introducing and facilitating communications among general contractors and other business concerns, and presenting Agency annual construction and procurement needs, Agency goals, Agency objectives, and Agency procedures. Oversees the recruitment, selection, employment, training, direction, supervision, utilization, evaluation, discipline, and termination of subordinate staff. Routinely and comprehensively informs the Executive Director of operations, business, and finance issues and problems facing the project. Prepares full, accurate, timely, and comprehensive reports on subjects requested by the Executive Director as required. Ensures ongoing compliance with the licensing, Agency agreements, permit conditions, contracts with third parties, local, state, and federal laws and/or codes governing the project. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. Undertakes and performs other work-related duties and special projects as assigned by the President & CEO, including research, evaluation, analysis reporting, recommendation, problem resolution, internal and external communications, etc. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in Engineering, Architecture, Building Construction, Building Construction Management, or closely related field from an accredited college or university, with a master's degree preferred, and five (5) years of progressively responsible construction management experience (multi-story education and experience preferred) with proven ability to manage major development/capital improvement projects. A combination of experience and formal education may fulfill this requirement. Required Knowledge, Skills, and Abilities Thorough knowledge of construction principles, methods procedures, and materials. Thorough knowledge of specification writing, bidding procedures, cost of labor and materials for construction. Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances. Working knowledge of EEO, ADA, Section 3 and Davis-Bacon requirements. Thorough knowledge of purchasing regulations as they relate to HUD, state law, and the Agency's procurement policies. Thorough knowledge of the relationship of the Agency to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Agency. Ability to maintain up to date knowledge of of HUD programs as they relate to capital needs. Ability to conduct and participate in public hearings and meetings to explain projects and setting expectations. Ability to prepare and analyze appropriate cost estimates for construction budgets. Ability to detect defects and faults in construction and to assess compliance with established standards. Ability to read and interpret blueprints/shop drawings. Ability to interpret regulations and standards, grants, and contracts; for compliance with relevant requirements and Agency standards. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned. Ability to present information in a clear, organized, and convincing manner. Ability to accurately and completely document in writing appropriate events and activities. Ability to read and comprehend complex material. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness. Ability to operate appropriate Agency computer equipment and software packages. Core Competencies Initiate and Build Relationships: Accepts and celebrates differences within your team. Creates a culture that supports the open-door process and gives employees and residents your time. Be present and available. Execute empathy and understanding to build connections with people. Trust and provide honest, timely feedback. Manages mobile technology. Operational Excellence: Embraces principles and tools to create sustainable improvement across all assigned departments within the agency. Fosters and creates an environment that is resident, and employee focused, to achieve long-term sustainable growth for the agency. Ensures the right tools are applied to the right processes. Execution and Results: Defines specific and measurable objectives. Identifies key performance indicators. Stays focused on the results and not the process. Leverages resources available to solve problems and achieve desirable outcomes. Adaptable/Flexible Skills: Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally lift up to fifteen (15) pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily conducted in an office environment, with a high level of interaction with external/internal clients. The position may require work to be performed at different properties or sites for interim periods to support business needs, and employee may be subject to environmental elements when conducting visits to various sites or participating in outside events. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to President & CEO Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Department: Assisted Housing Reports To: Assistance Director Supervisor, Assisted Housing Conduct quality review and audit of client and computer files and reports, inspection reports, etc. Work on special projects as assigned. Assist in casework processing as needed. Enter updates in computer system and provide reports as needed/requested to supervisor. Essential Job Functions Conduct quality review and audit of client and computer files and reports, inspections reports, etc., work or special projects as assigned, and provide information to supervisor Perform systematic internal audit of files and data to determine compliance with established policies and procedures, federal rules and regulations, and the administrative plan Review calculations for accuracy and determine whether appropriate resources were used Compare file data to information in computer system Generate computer reports to determine timeliness of staff actions Review files for presence of required documentation Prepare reports of the number and nature of errors, and recommend and follow up on required corrective actions Develop and recommend forms, manuals, procedural changes to enhance accuracy and consistency Work on special projects, such as compiling special reviews and analysis and reports Assist in the overall operation of departments Input information in computer and update information Prepare departmental correspondence in accordance with established procedures using computer Work well with others (staff, clients, the public) Ability to take directives Ability to take on new tasks and prioritize Provide answers and guidance to Counselors regarding policies, regulations and casework. Process casework actions as needed Knowledge, Skills, and Abilities Knowledge of modern office practices, procedures, and equipment Knowledge of HUD and organizational regulations, policies, and procedures Knowledge of Section 8 program requirements Knowledge of business English, spelling, arithmetic, and vocabulary Knowledge of basic computer operations and data entry Ability to understand and follow oral and written instructions Ability to read, understand, and apply HUD and organizational rules, policies, procedures, and instructions Ability to operate basic office equipment including a computer, fax machine, telephone, copy machine, etc. Ability to establish and maintain effective working relationships with the public, residents, and other employees Ability to interact with the public, businesses, and other organizations in obtaining and providing information in a polite and efficient manner, both in person, and on the telephone Ability to use sound judgment in order to make decisions in accordance with established procedures and guidelines Skill in communicating orally with others, particularly potential residents and residents, in order to explain the lease, payments, deposits, and answer questions Skill in dealing with people in a polite and diplomatic manner Minimum Qualifications Requires an Associate's degree in Public Administration, Business Administration, Sociology, Psychology or related field. Requires one (1) year of responsible experience in public housing, data management or related field; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Other: Valid Florida Driver's License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity employer/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: HVAC Technician FLSA Classification: Non-Exempt EEO Classification: Craft Worker Salary/Pay Grade: $15.00-$27.31/hour Reports to: Property Manager/Foreman Job Summary This position performs skilled HVAC work in the maintenance, repair, and renovation of buildings, housing units, and facilities owned, operated, and managed by Jacksonville Housing. The position is also expected to perform general maintenance, repair, and renovation work for Jacksonville Housing buildings, housing units, and facilities as required. Essential Job Functions HVAC Technician will perform skilled HVAC maintenance work, including but not limited to, the installation, repair, and replacement of all sizes of mechanical air conditioning and heating systems, the performance of periodic inspections, and the cleaning and/or lubrication of fans, motors, coils, and pumps throughout the buildings, housing units, and facilities owned, operated or managed by Jacksonville Housing. HVAC Technician will also be expected to perform semi-skilled work in several trade areas related to the maintenance and repair of buildings, units, and equipment; as well as install, maintain, repair, or replace mechanical equipment, appliances, and portable electrical equipment. Assists in planning work according to activity, seasonal, or emergency needs within work assignments. Assists in scheduling, assignment, and supervision of all emergencies, routine, and preventive maintenance work. Assists in the vacancy preparation process. Performs general maintenance work, including, but not limited to HVAC, etc. Performs work and supervises workers in a variety of building maintenance and custodial-related tasks and assignments. Responsible for maintenance, repairs, and cleanliness of assigned vehicle(s) and equipment. Conducts HUD REAC inspections as directed by the supervisors. Inspects, repairs, installs, modifies, and maintains HVAC systems. Coordinates work with the Property Manager, Foreman, and Maintenance Mechanics. Responsible for entering work orders neatly, accurately, and timely. Responsible for informing superiors on work progress and on any conditions/situations which should be called to their attention. The situations warranting declaration of emergency is reported immediately. Immediate and appropriate responses to emergencies are required. Adherence to any applicable safety procedures related to the industry, Jacksonville Housing, local, State of Florida, and federal laws and regulations. Minimum Qualifications Must have a High School Diploma or GED equivalent and vocational/technical training in HVAC work, plus four (4) years of HVAC experience installing and maintaining HVAC equipment and ductwork, or an equivalent combination of education, training, and experience. Must possess an Environmental Protection Agency (EPA) Refrigerant License. Required Knowledge, Skills, and Abilities Demonstrated thorough knowledge of national, state, and local laws and regulations regarding HVAC systems and equipment, Demonstrated knowledge of building code conformance standards. Demonstrated knowledge of the tools, materials, and methods of the respective trade. Demonstrated skills of mechanical aptitude and mental alertness. Demonstrated ability to apply common sense understanding to carry out furnished in written, oral, or diagrammatic form. Demonstrated ability to add, subtract, multiply or divide all units of measure. Demonstrated ability to describe in writing repair or maintenance problems. Demonstrated ability to diagnose defects and hazards in new and existing environmental control systems. Demonstrated ability to apply common sense understanding to carry out instructions Demonstrated ability to work in poor weather conditions, including heat, cold, and rain Demonstrated ability to work independently. Demonstrated ability to provide excellent customer service. Demonstrated ability to establish and maintain effective working relationships with other employees, residents, and the public. Demonstrated ability to maintain a positive, professional attitude in representing the proper image of the agency. Demonstrated ability to achieve and maintain a satisfactory attendance record, as defined by the Attendance Policy. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and successfully conveys a sense of urgency and brings issues to cl, and; and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys the necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work, and does a fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible Skills: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed-takes initiative. Physical Demands Work is principally active. Special physical demands are required, including the ability to repeatedly lift and pull up to 50 lbs., bend, kneel, climb ladders, and do other strenuous activities. Must have the ability to operate a pickup truck and van safely and legally. Must be able to work in adverse Florida weather conditions which include extreme heat and humidity in the summer and cold in the winter. Much of the work will be done in environments that do not have air conditioning or heating. The work involves normal risks or discomforts associated with a skilled trade position. Other: Must be insurable by JHA's insurance and possess a valid driver's license. Position Reports to Property Manager/Foreman Leadership Accountability No Supervisory Accountability No Organizational Accountability No Financial Accountability No Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. The successful applicant will be required to pass a background check including but not limited to, employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening. Section 3 candidates preferred. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Property Manager FLSA Classification: Exempt EEO Classification: Professional Salary/Pay Grade: TBD Reports to: Director of Property Management Job Summary Manage the day-to day operation of assigned property(ies), in accordance with our Standard Operating Procedures, HUD regulations and guidelines and JHA's Property Management Basic Guide. These include managing the rent collection process, inspections, work order process and budget management Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Coordinate maintenance through the use of onsite maintenance personnel or contractors. Maintain continued occupancy by conducting inspections to ensure compliance with all applicable rules and regulations and conducting inspections to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions A. Prepare, maintain, monitor, and update financial and other records, including annual recertification, collection of rent and other charges and budget Collect rent and other charges from residents and enter corresponding data into computer system. Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc. Prepare and monitor site budget. Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents. Follow-up delinquent accounts and pursue collections in accordance with established procedures. Prepare reports in accordance with established procedures. Monitor expenses to ensure spending is within guidelines. Order supplies needed for maintenance and office. Maintain tenant files and related documentation regarding continuing eligibility and adjustments. Work order management. B. Maintain a high level of continued occupancy by leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records Communicate with residents as needed to inform of policies, procedures, rules, and regulations. Issue ban letters, as needed. Lease units by showing property, reviewing, and signing lease, collecting deposits, etc. Establish and maintain a waiting list of applicants. Coordinate vacancy preparation in order to minimize time units are vacant. Ensure that properties and grounds are maintained properly by onsite maintenance personnel or contractors. Generate work orders in response to requests for repairs from residents, coordinate completion of repairs, and close out work orders in accordance with established procedures. Conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards. Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc. C. Assist residents with special problems and promote amicable tenant relations Counsel resident who are not complying with the terms of the lease and concerning delinquent payments. Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate. Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate. Resolve conflict and complaints among residents, if possible, in order to avoid grievances. Recommend eviction if resident behavior warrants and prepare related documentation to support recommendation. Participate in hearings and appeals as needed. D. Supervise assigned maintenance personnel Participate in pre-employment interviews and make hiring recommendations as needed. Interpret and apply JHA personnel policies, departmental policies, and other relevant policies and procedures. Review time and leave reports for assigned staff. Train or assist in training assistant housing managers, and housing managers, as needed. Counsel employees regarding job performance and document in accordance with established procedures. Recommend disciplinary action as needed. All other tasks and duties as assigned. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in management, business administration, social science area, or closely related field or an equivalent combination of education and experience. Experience in property management and experience involving public contact preferred. Must obtain certification as a Public Housing Manager, or equivalent, within 12 months of employment. Required Knowledge, Skills, and Abilities Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management. Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, OSHA Standards, local and state building codes. Knowledge of basic building maintenance, fire prevention and liability reduction principles. Knowledge of basic office practices, procedures, and equipment. Knowledge of the principles of management and supervision. Knowledge of the operation of authority computer system and software. Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements. Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments. Ability to maintain required records such as tenant files, vacancy reports, etc. Ability to read and interpret policies and guidelines in order to make sound decisions. Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility. Ability to generate records, receipts, and reports efficiently using a calculator and the computer system. Ability to establish and maintain effective work relationships with peers, superiors, residents, community service agencies, and the public, Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements. Skilled in analyzing situations in order to identify problems and offer possible solutions. Skilled in communicating with all types of people in a wide variety of situations. Core Competencies Commitment - Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Customer Service- Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication- Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability - Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work; and does fair share of work. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Ethics - Treats people with respect; keeps commitments; inspires the trust of others, works with integrity and ethically; upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary, to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Initiatve - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offer help when needed. Adaptable/Flexible Skills: Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally lift up to fifteen (15) pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily conducted in an office environment, with interaction with external/internal clients. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Chief Operating Officer Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. POSITION Job Title: Housing Assistant FLSA Classification: Non-Exempt EEO Classification: Office and Clerical Union Status: IAPPE Salary/Pay Grade: $15.00 - $26.18/hour Reports to: Property Manager Job Summary Provides assistance and clerical support to property manager in the day-to day operation of assigned property. Collect and record rent and other charges and assist with evictions. Receive and process work order repairs. Conduct annual re-examinations to verify continued program eligibility. Conduct inspections to ensure compliance with all applicable rules and regulations, and to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions Prepare, maintain, and update financial and other records, including collections of rent and other charges. Collect rent and other charges from residents and enter corresponding data into computer system. Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc. Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents. Follow-up delinquent accounts and pursue collections in accordance with established procedures. Prepare bank deposits. Conduct annual re-examinations and enter data into computer system. Maintain tenant files and related documentation regarding continuing eligibility and adjustments. Maintain records of residents' community service hours as appropriate. Maintain required occupancy level by leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records. Communicate with residents as needed to inform of policies, procedures, rules, and regulations. Assist with lease units by reviewing and signing lease, collecting deposits, etc. Assist in coordinating vacancy preparation to minimize time units are vacant. Ensure that properties and grounds are maintained properly by onsite maintenance personnel or contractors. Generate work orders in response to requests for repairs from residents, and close out work orders in accordance with established procedures. Conduct property inspections, including move-in, move-out, housekeeping, and grounds to assure adherence to established standards. Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc. Assist residents with special problems and promote amicable tenant relations. Counsel residents who are not complying with the terms of the lease, and concerning delinquent payments. Refer residents with special problems, such as economic, social, legal, health, etc. to groups. or agencies that provide assistance, or to resident initiatives coordinator, as appropriate. Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate. Resolve conflict and complaints among residents, if possible, to avoid grievances. Assist with eviction process, and prepare related documentation to support recommendation MINIMUM QUALIFICATIONS Education and Experience High school graduation or GED plus ability to use computer to enter data and generate records, with at least two (2) years of experience in public housing property management performing EID and rent calculations, or an equivalent combination of education and experience. Experience with MS Office Suite, web-based applications, and a relational database preferred. Strong oral, written, organizational, communication, and interpersonal skills, including the ability to comfortably deliver public presentations to stakeholders and residents and/or groups. Strong working knowledge of public housing property management. Strong organizational skills with the ability to balance competing priorities. Required Knowledge, Skills, and Abilities Knowledge of Jacksonville Housing rules, regulations, policies, and procedures. Knowledge of business English, spelling, arithmetic, and vocabulary. Knowledge of basic office equipment, including a computer, fax, telephone, copier, etc. Knowledge of personal computer for use of word processing, database, spreadsheet, and electronic communications applications. Knowledge of the principles of communication and ability to communicate orally and in writing. Excellent attention to detail. Ability to counsel low-income families regarding self-sufficiency, planning, and follow-through. Ability to understand and follow oral and written instructions. Ability to read, understand, and apply HUD and organizational rules, policies, procedures, and instructions. Ability to accurately analyze progress toward achieving goals and motivate continued progress. Ability to establish and maintain effective working relationships with the public, residents, and other employees. Ability to establish and maintain a network of contacts to assist in providing services to clients. Ability to interact with residents and agencies in obtaining and providing information politely and efficiently, in person, telephonically, and in writing. Ability to use sound judgment to make decisions by established procedures and guidelines. Skilled in analyzing situations to identify problems and offer possible solutions. Skilled in communicating orally with residents and agencies to obtain and provide information. Skilled in dealing with people in a polite and diplomatic manner. Core Competencies Commitment: Sets high standards of performance; pursues aggressive goals and work hard/smart to achieve them; strives for results and success conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work; and does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed-takes initiative. Ethics: Treats people with respect; keeps commitments; inspires the trust of others, works with integrity and ethically; upholds organizational values. Problem Solving: Works well in group problem solving situations; uses reason even when dealing with emotional topics. Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Interpersonal Skills: Focuses on solving conflict, not blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Judgement: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally lift up to fifteen (15) pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily conducted in an office environment, with interaction with external/internal clients. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Property Manager Leadership Accountability No Supervisory Accountability No Organizational Accountability No Financial Accountability No Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. JHA is an Equal Opportunity Employer and a Drug-Free Workplace. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: ********************************************************************* If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311 Largo, FL 33778-1630 Email: ***********************************

Jacksonville Housing is an equal opportunity/affirmative action employer. It is the policy and the intent of Jacksonville Housing to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Maintenance Mechanic FLSA Classification: Non-Exempt EEO Classification: Skilled Craftsman Salary/Pay Grade: $15.00 Reports to: Foreman Job Summary Responsible for performing a variety of semi-skilled and skilled structural, plumbing, and electrical building maintenance work at authority properties. Work involves the repair and replacement of items such as windows, doors, roofs, gutters, cabinets, walls, ceilings, toilets, faucets, water lines, electrical outlets, and light fixtures. Also performs preventive maintenance tasks. Essential Job Functions Perform semi-skilled work in several trade areas in the maintenance and repair of buildings and/or equipment. May specialize in a particular trade or perform work in several trades. Install, maintain, repair, or replace mechanical equipment, appliances, and portable electrical equipment. Assist in the installation, maintenance, repair, or replacement of valves, sinks, wash bowls, sewers, and other sanitary fixtures. Perform a variety of brick, cement, and carpentry work. Replace damaged or broken windows, patch drywall, and prepare and paint interior and exterior surfaces. Remove and replace floor tile. Perform electric and acetylene welding and brazing. Assist in the installation, maintenance, and repair of heating and air conditioning equipment and hot water heaters. Assist in the installation, maintenance, or repair of electrical fixtures, switches, and relays. Operate a motor vehicle in the performance of duties. MINIMUM QUALIFICATIONS Education and Experience High School Diploma or GED General Education Diploma Must have the ability to read, write and follow instructions in English. Must have had at least two years of experience in the repair and maintenance of buildings, plumbing, and/or mechanical or electrical equipment; carpentry, plastering/drywall, installation, painting, and/or tile work. Satisfactory completion of a vocational/technical course in electrical or mechanical repair or a related field may be substituted for one of the required years of experience Required Knowledge, Skills, and Abilities Knowledge of HUD regulations regarding housing quality standards and other maintenance-related standards. Knowledge of Jacksonville Housing policies and procedures Knowledge of the physical layout of the site properties. Knowledge of safety rules, including accident causation and prevention. Knowledge of occupational hazards and appropriate safety precautions. Ability to analyze information from inspections in order to determine the maintenance needs, and the quality of maintenance services provided. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with supervisors, subordinates, co-workers, residents, contractors, and the general public. Ability to understand oral and written instructions. Core Competencies Commitment: Sets high standards of performance; pursues aggressive goals and work hard/smart to achieve them; strives for results and success conveys a sense of urgency and brings issues to closure and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates a clear understanding of Jobs Plus Program and ability to highlight goals and benefits to residents. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work and does a fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible Skills: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed-takes initiative. Physical Demands Work is principally physical. The work involves normal risks or discomforts associated with a skilled craftsman environment. Must be able to repeatedly lift and pull up to 50 lbs., bend, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, see, use repetitive motions, climb ladders, and other strenuous activities. Must be able to work in adverse Florida weather which includes extreme heat and humidity in the summer, and cold in the winter. Much of the work will be done in environments that do not have air conditioning or heating. May be subject to fumes, odors, dust, gases, poor ventilation, intense noise, extreme temperatures, and travel. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Property Manager/ Foreman Leadership Accountability None Supervisory Accountability None Organizational Accountability None Financial Accountability None Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Director of Modernization and Development FLSA Classification: Exempt EEO Classification: Officials-Administrators Salary/Pay Grade: $107,000.00 - $130,000.00 Reports to: President & CEO Job Summary The Modernization & Development Department is responsible for construction administration for the Jacksonville Housing Authority. Oversees developing and monitoring all Capital Funds Program (CFP), modernization and new development activities in the interest of the Agency. Responsible for contracts and project management, including working with architects, engineers, and contractors to meet deadlines during design and implementation stages, while staying within budget and ensuring design and technical specifications are met, quality product results, and compliance with applicable codes/regulations. The employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships throughout the overall project/process. Professional judgment and thorough knowledge of all aspects of construction, modernization, and rehabilitation issues is required to successfully achieve Agency objectives. Essential Job Functions Assists the President & CEO in the oversight of short term and long-range planning for demolition, physical improvements, new/existing modernization and development, and other economic development projects. Manages the modernization projects, including monitoring of the Capital Fund Program budget. Prepares status reports regarding progress of Comprehensive Grant/Capital Fund Program. Assists Agency with the development of Five-Year Action Plan and Annual Statements in accordance with the latest requirements of Quality Housing and Work Responsibility Act of 1998 and HUD regulations. Prepares HUD Schedule/Report of Modernization Expenditures, and the narrative report on management improvements on a timely basis, and for coordinating the requisitions for funds to the Field Office, and other HUD reporting. Provide Capital Fund/ Modernization training for Agency, upon request. Training, including but not limited to, any and all updates as it relates to HUD and the capital needs of the Agency. Prepares HUD required Modernization Reports, including but not limited to, annual Contract and Subcontract Activity, Semi-Annual Labor Standards, and annual EPIC Report. Develops overall plan and timetable for the implementation of modernization programs including physical and management improvements. Monitors Section 3 compliance and Agency's procurement preference compliance. Coordinates the relocation of tenants to alternative housing during modernization process. Oversees the maintenance of accurate project files, the application of the Davis-Bacon Wage Rate regulations and other relevant wage requirements, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements. Performs research to identify resources and collects required data for the application of funds. Administers the Capital Fund Program (CFP). Oversees financial reporting for each funding source, ensuring timely generation and distribution of annual reports. Identifies scope of work and prepares detailed cost estimates, cost evaluations, project options, and maintains cost database. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan. Develops Requests for Proposal (RFP) and Requests for Qualifications (RFQ) stipulating scope of work, requirements, and evaluation criteria for architects and/or engineering firms (re: construction, mechanical, electrical, security, and life safety systems, etc.) and serves on interview committees for consultant evaluations, ranking, and selection of Conducts pre-bid, bid openings, and pre-construction meetings. Prepares bid analysis and contract award recommendations. Prepares contract for firms to whom contract is awarded in accordance with Agency procurement procedures. Ensures that all bid/quote documents include current information and requirements for Minority Business Enterprise (MBE) and Section 3 as needed. Works with architects, engineers, and consultants during the preparation of assessment reports, schematic designs, design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate. Supervises architects/engineers/consultants and capital improvement staff for compliance with contract requirements. Responsible for monitoring work performed, quality assurance, quality control, project tacking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes. Reviews and approves pay requests, invoices, and change orders. Tracks and controls construction schedules and associated costs to achieve completion of the projects within time and monies allocated. Responsible for the preparation, presentation, implementation, and follow up of the improvement and upgrade activities necessary for keeping Agency properties/inventory physical integrity viable at all times. Conducts site visits to all communities to ascertain conditions of physical structures and to detect deficiencies and troubleshoot solutions. Coordinates and communicates Agency goals regarding MBE and Section 3 programs. Develops and maintains MBE and Section 3 database. May work with IT Department to post appropriate updates and maintenance of Agency's annual construction and procurement plan. Responsible for update of departmental operating procedures in construction management and contract administration. Qualifies and establishes a network of reliable general and sub-contractors. May conduct procurement fairs, introducing and facilitating communications among general contractors and other business concerns, and presenting Agency annual construction and procurement needs, Agency goals, Agency objectives, and Agency procedures. Oversees the recruitment, selection, employment, training, direction, supervision, utilization, evaluation, discipline, and termination of subordinate staff. Routinely and comprehensively informs the Executive Director of operations, business, and finance issues and problems facing the project. Prepares full, accurate, timely, and comprehensive reports on subjects requested by the Executive Director as required. Ensures ongoing compliance with the licensing, Agency agreements, permit conditions, contracts with third parties, local, state, and federal laws and/or codes governing the project. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. Undertakes and performs other work-related duties and special projects as assigned by the President & CEO, including research, evaluation, analysis reporting, recommendation, problem resolution, internal and external communications, etc. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in Engineering, Architecture, Building Construction, Building Construction Management, or closely related field from an accredited college or university, with a master's degree preferred, and five (5) years of progressively responsible construction management experience (multi-story education and experience preferred) with proven ability to manage major development/capital improvement projects. A combination of experience and formal education may fulfill this requirement. Required Knowledge, Skills, and Abilities Thorough knowledge of construction principles, methods procedures, and materials. Thorough knowledge of specification writing, bidding procedures, cost of labor and materials for construction. Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances. Working knowledge of EEO, ADA, Section 3 and Davis-Bacon requirements. Thorough knowledge of purchasing regulations as they relate to HUD, state law, and the Agency's procurement policies. Thorough knowledge of the relationship of the Agency to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Agency. Ability to maintain up to date knowledge of of HUD programs as they relate to capital needs. Ability to conduct and participate in public hearings and meetings to explain projects and setting expectations. Ability to prepare and analyze appropriate cost estimates for construction budgets. Ability to detect defects and faults in construction and to assess compliance with established standards. Ability to read and interpret blueprints/shop drawings. Ability to interpret regulations and standards, grants, and contracts; for compliance with relevant requirements and Agency standards. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned. Ability to present information in a clear, organized, and convincing manner. Ability to accurately and completely document in writing appropriate events and activities. Ability to read and comprehend complex material. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness. Ability to operate appropriate Agency computer equipment and software packages. Core Competencies Initiate and Build Relationships: Accepts and celebrates differences within your team. Creates a culture that supports the open-door process and gives employees and residents your time. Be present and available. Execute empathy and understanding to build connections with people. Trust and provide honest, timely feedback. Manages mobile technology. Operational Excellence: Embraces principles and tools to create sustainable improvement across all assigned departments within the agency. Fosters and creates an environment that is resident, and employee focused, to achieve long-term sustainable growth for the agency. Ensures the right tools are applied to the right processes. Execution and Results: Defines specific and measurable objectives. Identifies key performance indicators. Stays focused on the results and not the process. Leverages resources available to solve problems and achieve desirable outcomes. Adaptable/Flexible Skills: Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally lift up to fifteen (15) pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily conducted in an office environment, with a high level of interaction with external/internal clients. The position may require work to be performed at different properties or sites for interim periods to support business needs, and employee may be subject to environmental elements when conducting visits to various sites or participating in outside events. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to President & CEO Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity employer/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: HVAC Technician FLSA Classification: Non-Exempt EEO Classification: Craft Worker Salary/Pay Grade: $15.00-$27.31/hour Reports to: Property Manager/Foreman Job Summary This position performs skilled HVAC work in the maintenance, repair, and renovation of buildings, housing units, and facilities owned, operated, and managed by Jacksonville Housing. The position is also expected to perform general maintenance, repair, and renovation work for Jacksonville Housing buildings, housing units, and facilities as required. Essential Job Functions HVAC Technician will perform skilled HVAC maintenance work, including but not limited to, the installation, repair, and replacement of all sizes of mechanical air conditioning and heating systems, the performance of periodic inspections, and the cleaning and/or lubrication of fans, motors, coils, and pumps throughout the buildings, housing units, and facilities owned, operated or managed by Jacksonville Housing. HVAC Technician will also be expected to perform semi-skilled work in several trade areas related to the maintenance and repair of buildings, units, and equipment; as well as install, maintain, repair, or replace mechanical equipment, appliances, and portable electrical equipment. Assists in planning work according to activity, seasonal, or emergency needs within work assignments. Assists in scheduling, assignment, and supervision of all emergencies, routine, and preventive maintenance work. Assists in the vacancy preparation process. Performs general maintenance work, including, but not limited to HVAC, etc. Performs work and supervises workers in a variety of building maintenance and custodial-related tasks and assignments. Responsible for maintenance, repairs, and cleanliness of assigned vehicle(s) and equipment. Conducts HUD REAC inspections as directed by the supervisors. Inspects, repairs, installs, modifies, and maintains HVAC systems. Coordinates work with the Property Manager, Foreman, and Maintenance Mechanics. Responsible for entering work orders neatly, accurately, and timely. Responsible for informing superiors on work progress and on any conditions/situations which should be called to their attention. The situations warranting declaration of emergency is reported immediately. Immediate and appropriate responses to emergencies are required. Adherence to any applicable safety procedures related to the industry, Jacksonville Housing, local, State of Florida, and federal laws and regulations. Minimum Qualifications Must have a High School Diploma or GED equivalent and vocational/technical training in HVAC work, plus four (4) years of HVAC experience installing and maintaining HVAC equipment and ductwork, or an equivalent combination of education, training, and experience. Must possess an Environmental Protection Agency (EPA) Refrigerant License. Required Knowledge, Skills, and Abilities Demonstrated thorough knowledge of national, state, and local laws and regulations regarding HVAC systems and equipment, Demonstrated knowledge of building code conformance standards. Demonstrated knowledge of the tools, materials, and methods of the respective trade. Demonstrated skills of mechanical aptitude and mental alertness. Demonstrated ability to apply common sense understanding to carry out furnished in written, oral, or diagrammatic form. Demonstrated ability to add, subtract, multiply or divide all units of measure. Demonstrated ability to describe in writing repair or maintenance problems. Demonstrated ability to diagnose defects and hazards in new and existing environmental control systems. Demonstrated ability to apply common sense understanding to carry out instructions Demonstrated ability to work in poor weather conditions, including heat, cold, and rain Demonstrated ability to work independently. Demonstrated ability to provide excellent customer service. Demonstrated ability to establish and maintain effective working relationships with other employees, residents, and the public. Demonstrated ability to maintain a positive, professional attitude in representing the proper image of the agency. Demonstrated ability to achieve and maintain a satisfactory attendance record, as defined by the Attendance Policy. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and successfully conveys a sense of urgency and brings issues to cl, and; and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys the necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work, and does a fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Adaptable/Flexible Skills: Ability to work additional hours if required and work with pressing deadlines and is task oriented. Proactively seeks work assignments when current assignments are completed-takes initiative. Physical Demands Work is principally active. Special physical demands are required, including the ability to repeatedly lift and pull up to 50 lbs., bend, kneel, climb ladders, and do other strenuous activities. Must have the ability to operate a pickup truck and van safely and legally. Must be able to work in adverse Florida weather conditions which include extreme heat and humidity in the summer and cold in the winter. Much of the work will be done in environments that do not have air conditioning or heating. The work involves normal risks or discomforts associated with a skilled trade position. Other: Must be insurable by JHA's insurance and possess a valid driver's license. Position Reports to Property Manager/Foreman Leadership Accountability No Supervisory Accountability No Organizational Accountability No Financial Accountability No Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. The successful applicant will be required to pass a background check including but not limited to, employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening. Section 3 candidates preferred. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. POSITION

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Assistant Property Manager FLSA Classification: Exempt EEO Classification: Professional Pay Range/ Salary $45,906.00 - $52,093.00 Reports to: Property Manager Job Summary The Jacksonville Housing Authority is seeking an Assistant Property Manager to manage the day-to day operation of assigned property in accordance with established regulations and guidelines. Rent properties, collect and record rent and other charges, and process evictions. Receive requests for repairs, generate and close work orders. Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Conduct inspections to ensure compliance with all applicable rules and regulations, and to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions A. Prepare, maintain, and update financial and other records, including collections of rent and other charges and budget Collect rent and other charges from residents and enter corresponding data into the computer system: Process requests for rend adjustments in accordance with established procedures, including obtaining verifications, entering information into the computer, etc.; Post charges associated with the work order, late charges, etc. by entering them in the computer and generating notices for residents; Follow-up delinquent accounts and pursue collections in accordance with established procedures; Monitor expenses to ensure spending is within guidelines; and Maintain tenant files and related documentation regarding continuing eligibility and adjustments. B. Mai ntain required occupancy level of leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records Communication with residents as needed to inform of policies, procedures, rules and regulations; Lease units by showing the property, reviewing and signing lease, collecting deposits, etc.; Establish and maintain a waiting list of applicants; Assist in coordinating the vacancy preparation in order to minimize time units are vacant; Generate work orders in response to requests for repairs from residents, and close out work orders in accordance with established procedures; Conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards; and Maintain records of the status of assigned units, e.g., filled, vacant, anticipated vacancy, etc. C. Assist residents with special problems and promote amicable tenant relations Counsel resident who is not complying with the terms of the lease, and concerning delinquent payments; Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate; Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate; Resolve conflict and complaints among residents, if possible, in order to avoid grievances; Recommend eviction if resident behavior warrants, and prepare related documentation to support the recommendation; and Participate in hearings and appeals, as needed. D. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties Processes and monitors work orders; Processes and submits invoices for payment; Rent collection, receipting, prepares deposits using property management software; Submits required reports and maintains records according to company policy; Responsible for in-house monthly file audits; Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action; Organizes and files all relevant reports, leases, and paperwork; Accepts service requests from residents and routes to maintenance for prompt processing; Ensure the completion of all recertification paperwork within its required deadline; Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files; Maintains a positive customer relation, attitude; Physically inspects units and community; and Secure lease renewals and recertification each month, Minimum Qualifications Education and Experience Bachelor's degree in management, business administration, social science area, or closely related field, one (1) year of experience in property management, marketing, sales or customer service, and working knowledge of Microsoft Office required, or an equivalent combination of education and experience. One (1) to (3) years experience in property management, and knowledge of state and local landlord/tenant laws and HUD regulations preferred. Must obtain certification as a Public Housing Manager, or equivalent, within twelve (12) months of employment. Required Knowledge, Skills, and Abilities Knowledge of Authority policies and procedures, particularly as they pertain to property management Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, OSHA Standards, Local and State Building Codes Knowledge of basic building maintenance and fire prevention, liability reduction principles Knowledge of basic office practices, procedures, and equipment Knowledge of the operation of authority computer system and software Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements Knowledge of basic English in order to communicate verbally and in writing Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments Ability to maintain required records such as tenant files, vacancy reports, etc. Ability to read and understand policies and guidelines Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility Core Competencies Industry - Knowledge of HUD and other federal, state, and local policies, procedures and regulations related to the operation of a public housing agency. Management Skills - Builds good working relationships at all levels within the agency. Prioritizes tasks effectively for self and assigned team. Understands the needs of different stakeholders and communicates with them as deemed appropriate. Brings people together to solve problems. Cultivates relationships with employees, residents, vendor and community partners. Develops and implements new ideas. Computer Skills - Proficient in Microsoft Office, especially spreadsheets, databases and reporting tools. Proficient in the use of electronic management systems. Communications Skills - Effective interpersonal and customer service skills. Excellent written and oral communication skills: you thrive when working with employees and residents. Analytical Skills - Ability to compare, contrast and quality check work with keen attention to detail. Able to present numerical data orally and in writing, including through graphics. Ability to apply creative thinking and problem-solving in the execution of one's duties. Ability to analyze reports and data to formulate recommendations. Organizational Skills - Ability to manage multiple competing priorities while maintaining effectiveness. Strong organizational skills, time management skills, attention to detail, and an appropriate sense of urgency are necessary. Adaptable/Flexible Skills - Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands Work is principally sedentary. No special physical demands are required. The work involves normal risks or discomforts associated with an office environment. The work area is usually adequately lighted, heated, and ventilated. Must be able to sit in an office environment, able to lift up to 15 lbs. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Property Manager Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to, employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. Section 3 and Veteran candidates preferred. This should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than listed in this job description.

Department: Facilities Reports To: Maintenance Supervisor Responsible for performing a variety of semi-skilled and skilled structural, plumbing, and electrical building maintenance work at a THA site(s). Work involves tasks such as repair and replacement of items such as windows, doors, roofs, gutters, cabinets, walls, ceilings, toilets, faucets, water lines, electrical outlets, and light fixtures. The Maintenance Mechanic is also responsible for creating and closing work orders related to maintenance work. Essential Job Functions Diagnose and correct routine maintenance needs in apartments, including work order requests Unstop commodes and garbage disposals, repair and replace faucets, commodes, sinks, bath accessories, and water lines Replace circuit breakers, wiring, wall socket and switches, lights, and fans Repair appliances as needed Assist with installing gas furnaces and heaters in accordance with manufacturer's specifications Perform a wide variety of carpentry work such as, changing-out countertops, re-hanging and adjusting doors, and repairing cabinets, as needed Repair and replace floors, tiles, ceilings, etc. Prepare vacant units for occupancy by inspecting apartments to determine whether maintenance work is needed, and either perform maintenance tasks or inform supervisor of findings, in accordance with established procedures Install and repair plumbing pipes and fixtures, such as toilets, sinks, drains, valves and controls Perform general maintenance tasks on Authority buildings and grounds and prepare records Repair and replace windows, doors, door frames, mailboxes, porches, clothes line posts, etc. as needed Replace furnace filters and light bulbs Perform a variety of painting tasks, as needed Perform routine and preventive maintenance Receive and review written materials such as work orders and vacancy sheets Inspect units periodically to determine maintenance needs and write up results Inspect vacated apartments and complete make-ready checklist Page Break Inspect hallways and common places, eliminate obstacles to free passage and assure that there is adequate lighting Write work orders, requisitions, and other forms and reports Regularly conduct inventory of equipment, tools, parts, and supply of materials Knowledge, Skills, and Abilities Knowledge of the Tampa Housing Authority (THA) policies and procedures Knowledge of the physical layout of the site properties Knowledge of basic principles of building maintenance, including standard practices, methods, tools, and materials Knowledge of general building maintenance including carpentry, electrical, and plumbing Knowledge of local and state building codes, and OSHA work practices Knowledge of safety rules, including accident causation and prevention Knowledge of occupational hazards and appropriate safety precautions Ability to communicate effectively orally and in writing Ability to establish and maintain effective working relationships with supervisor, subordinates, co-workers, residents, contractors, and the general public Ability to understand oral and written instructions Ability to use maintenance hand and power tools for building and grounds maintenance Ability to complete work order forms in accordance with established procedures Ability to inspect, diagnose problems, and complete repairs in a timely and effective manner Ability to establish and maintain records, such as work orders and parts inventory Ability to deal with crisis situations that require the incumbent to make major decisions involving people, resources, and property Ability to use or repair small, medium, and heavy equipment Ability to lift more than 60 pounds Minimum Qualifications Requires High School graduation or GED equivalent. Requires one (1) year of specialized courses/training or experience in construction or repair trade; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Other: Valid Florida Driving License Valid CDL Diving License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Department: Assisted Housing Reports To: Supervisor, Assisted Housing Salary: $52,911.53 Support the mission of THA and the Section 8 Housing department by providing subsidized rent services and support management to low-income individuals and families in a professional, non-judgmental, and compassionate manner. Perform a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. Accept full accountability for assigned cases including accurate and complete files, resolution of customer service matters, and responsiveness to participant and landlord inquires. Responsibilities and Essential Duties: - Maintain familiarity with current U.S. Department of Housing and Urban Development Federal Regulations related to Section 8 Housing programs. - Counsel applicants and clients regarding eligibility including unit size, payment standards, and other guidelines - Effectively manage an assigned caseload of HCV participants. - Conduct annual re-certifications within required time frames. - Process and monitor client transfers to a new dwelling. - Complete interim re-certifications and changes as required. - Maintain accurate and complete applicant/participant files. - Provide excellent customer service to applicants, clients, landlords, co-workers, and vendors by responding to inquires, phone calls, correspondence, and e-mail in a timely and responsive manner. - Attend informal hearings. - Conduct participant briefings. - Determine housing assistance payments and tenant rent calculations within guidelines. - Educate clients on program requirements and family obligations. - Act as mediator in resolving concerns between landlords and clients. - Process all transactions within THA's File Vision notice board. - Communicates with housing inspectors to request inspections of rental units. Required Qualifications: Education level Bachelor's Degree in Business Administration or related field. Experience One (1) year of responsible work experience for a public agency, or experience in housing program compliance monitoring or enforcement, apartment leasing, mortgage loan origination, loan processing, community development, or closely related experience. Knowledge of subsidized rental assistance programs preferred. Specific skills Must be able to communicate effectively both orally and in writing. Must possess strong organizational and computer skills, including Microsoft Suite. Must have the ability to interpret and apply regulations pertaining to the program. Knowledge of Yardi, File Vision preferred. Personal characteristics Ability to work independently, to include weighing the consequences of actions and decisions, responding to emergencies, scheduling and prioritizing work, motivating oneself, managing time effectively, prioritizing tasks and determining when tasks require the intervention of others as needed to manage several housing assistance cases simultaneously and to meet deadlines. Ability to perform simple mathematical calculations with accuracy as needed to calculate and/or prorate applicant net income, rent, and utility allowances. Physical abilities Must be able to remain in a stationary position 50% of the time. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Clarity of vision at 20 inches or less. Ability to judge distances and spatial relationships to see objects where and as they actually are. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Licenses Valid Florida Driver's License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law. POSITION Job Title: Property Manager FLSA Classification: Exempt EEO Classification: Professional Salary/Pay Grade: TBD Reports to: Director of Property Management Job Summary Manage the day-to day operation of assigned property(ies), in accordance with our Standard Operating Procedures, HUD regulations and guidelines and JHA's Property Management Basic Guide. These include managing the rent collection process, inspections, work order process and budget management Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Coordinate maintenance through the use of onsite maintenance personnel or contractors. Maintain continued occupancy by conducting inspections to ensure compliance with all applicable rules and regulations and conducting inspections to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions A. Prepare, maintain, monitor, and update financial and other records, including annual recertification, collection of rent and other charges and budget Collect rent and other charges from residents and enter corresponding data into computer system. Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc. Prepare and monitor site budget. Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents. Follow-up delinquent accounts and pursue collections in accordance with established procedures. Prepare reports in accordance with established procedures. Monitor expenses to ensure spending is within guidelines. Order supplies needed for maintenance and office. Maintain tenant files and related documentation regarding continuing eligibility and adjustments. Work order management. B. Maintain a high level of continued occupancy by leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records Communicate with residents as needed to inform of policies, procedures, rules, and regulations. Issue ban letters, as needed. Lease units by showing property, reviewing, and signing lease, collecting deposits, etc. Establish and maintain a waiting list of applicants. Coordinate vacancy preparation in order to minimize time units are vacant. Ensure that properties and grounds are maintained properly by onsite maintenance personnel or contractors. Generate work orders in response to requests for repairs from residents, coordinate completion of repairs, and close out work orders in accordance with established procedures. Conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards. Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc. C. Assist residents with special problems and promote amicable tenant relations Counsel resident who are not complying with the terms of the lease and concerning delinquent payments. Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate. Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate. Resolve conflict and complaints among residents, if possible, in order to avoid grievances. Recommend eviction if resident behavior warrants and prepare related documentation to support recommendation. Participate in hearings and appeals as needed. D. Supervise assigned maintenance personnel Participate in pre-employment interviews and make hiring recommendations as needed. Interpret and apply JHA personnel policies, departmental policies, and other relevant policies and procedures. Review time and leave reports for assigned staff. Train or assist in training assistant housing managers, and housing managers, as needed. Counsel employees regarding job performance and document in accordance with established procedures. Recommend disciplinary action as needed. All other tasks and duties as assigned. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in management, business administration, social science area, or closely related field or an equivalent combination of education and experience. Experience in property management and experience involving public contact preferred. Must obtain certification as a Public Housing Manager, or equivalent, within 12 months of employment. Required Knowledge, Skills, and Abilities Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management. Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, OSHA Standards, local and state building codes. Knowledge of basic building maintenance, fire prevention and liability reduction principles. Knowledge of basic office practices, procedures, and equipment. Knowledge of the principles of management and supervision. Knowledge of the operation of authority computer system and software. Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements. Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments. Ability to maintain required records such as tenant files, vacancy reports, etc. Ability to read and interpret policies and guidelines in order to make sound decisions. Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility. Ability to generate records, receipts, and reports efficiently using a calculator and the computer system. Ability to establish and maintain effective work relationships with peers, superiors, residents, community service agencies, and the public, Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements. Skilled in analyzing situations in order to identify problems and offer possible solutions. Skilled in communicating with all types of people in a wide variety of situations. Core Competencies Commitment - Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Customer Service- Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication- Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Responsiveness and Accountability - Demonstrates a high level of conscientiousness; hold oneself personally responsible for one's own work; and does fair share of work. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Ethics - Treats people with respect; keeps commitments; inspires the trust of others, works with integrity and ethically; upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blame; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary, to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Initiatve - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offer help when needed. Adaptable/Flexible Skills: Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally lift up to fifteen (15) pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily conducted in an office environment, with interaction with external/internal clients. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Chief Operating Officer Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Department: Facilities Reports To: Maintenance Supervisor Responsible for performing a variety of skilled structural, plumbing, and electrical building maintenance work at a THA site(s). Work involves the repair and replacement of items such as windows, doors, roofs, gutters, cabinets, walls, ceilings, toilets, faucets, water lines, electrical outlets, and light fixtures. Incumbents act as lead workers in completing complex tasks. Essential Job Functions Troubleshoot, diagnose and correct routine and complex maintenance needs in apartments, including work order requests Troubleshoot plumbing, electrical, or HVAC problems and take corrective action, or report to supervisor and develop a plan to correct problems Lead a team of mechanics in performing major projects, such as replacing plumbing fixtures, replacing wiring, replacing or repairing HVAC systems, etc. Unstop commodes and garbage disposals, repair and replace faucets, commodes, sinks, bath accessories, and water lines Replace circuit breakers, wiring, wall socket and switches, lights, and fans Install gas furnaces and heaters in accordance with manufacturer's specifications Perform a wide variety of carpentry work such as, changing-out countertops, re-hanging and adjusting doors, and repairing cabinets, as needed Repair and replace floors, tiles, ceilings, etc. Prepare vacant units for occupancy by inspecting apartments to determine whether maintenance work is needed, and either perform maintenance tasks or inform supervisor of findings, in accordance with established procedures Install and repair plumbing pipes and fixtures, such as toilets, sinks, drains, valves and controls Perform general maintenance tasks on Authority buildings and grounds and prepare records Repair and replace windows, doors, door frames, mailboxes, porches, clothes line posts, etc. as needed Replace furnace filters and light bulbs Perform routine and preventive maintenance Receive and review written materials such as work orders and vacancy sheets Inspect of units periodically to determine maintenance needs and write up results Inspect vacated apartments and complete make-ready checklist Inspect hallways and common places, eliminate obstacles to free passage and assure that there is adequate lighting Write work orders, requisitions, and other forms and reports Regularly conduct inventory of equipment, tools, parts, and supply of materials Knowledge, Skills, and Abilities Knowledge of the Tampa Housing Authority (THA) policies and procedures Knowledge of the physical layout of the site properties Knowledge of basic principles of building maintenance, including standard practices, methods, tools, and materials Knowledge of general building maintenance including carpentry, electrical, and plumbing Knowledge of local and state building codes, and OSHA work practices Knowledge of safety rules, including accident causation and prevention Knowledge of occupational hazards and appropriate safety precautions Ability to communicate effectively orally and in writing Ability to establish and maintain effective working relationships with supervisor, subordinates, co-workers, residents, contractors, and the general public Ability to understand oral and written instructions Ability to use maintenance hand and power tools for building and grounds maintenance Ability to complete work order forms in accordance with established procedures Ability to inspect, diagnose problems, and complete repairs in a timely and effective manner Ability to establish and maintain records, such as work orders and parts inventory Ability to use basic office equipment such as telephone, fax and copier Minimum Qualifications Requires High School graduation or GED equivalent. Requires two (2) years of specialized courses/training or experience in construction or repair trade; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires Journeyman Certification in Plumbing, Electrical or HVAC Other: Valid Florida Driving License Valid CDL Diving License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Department:Assisted Housing Reports To: Assistant Director, Assisted Housing Under the general direction of the Assistant Director, plan, organize and supervise Assisted Housing staff; administer the technical functions of the programs; work with the Assistant Director in the development of policies and procedures for Housing programs; assure compliance with federal, state, local and HUD/HACSB policies and procedures; plan, develop and supervise special programs; train, supervise and evaluate the performance of assigned staff; serve as primary liaison with landlords, other housing authorities, and other external stakeholders. Essential Job Functions Supervise assigned staff Participate in pre-employment interviews and make hiring recommendations as needed Interpret and apply personnel policies, departmental policies, and other relevant policies and procedures Review time and leave reports for assigned staff Participate in training of subordinates by providing performance feedback and reviewing procedures, as needed Prepare and review performance appraisals and discuss Performance Improvement plan with subordinates as appropriate Ensure timely completion of performance evaluations for staff Counsel employees regarding job performance or failure to adhere to policies and procedures and document in accordance with established procedures Recommend disciplinary action as needed Monitor work of staff to ensure compliance with established guidelines, policies, and time frames Review a sample of work completed by subordinates for accuracy, to detect problems, identify training needs, and ensure compliance with established guidelines Answer questions and resolve problems between property owners and clients Follow-up inspection requests, as needed Review HUD regulations and implement changes as needed Develop and recommend forms, manuals, procedural changes to enhance accuracy and consistency Work on and audit special projects, such as S.E.M.A.P. and Landlord over-payments Conduct staff meetings in order to provide staff with information and updates necessary to accurately perform work Prepare and submit regular and special reports Participate in hearings as needed Input and update information in the computer as needed Attend staff meetings, as needed Negotiate rents with landlords Process leases and contracts, assuring that copies are distributed within established time limits Cross train with other supervisor regarding check run, special pays, and other Yardi functions. Oversee training of new Housing Specialist staff assigned to team Instruct new employees by familiarizing them with applicable federal regulations and authority policies Provide procedures for caseload management and customer service Provide written and verbal instructions on handling assigned cases Provide instructions on computer procedures and data entry, as needed Assign experienced Housing Specialist to assist new staff Oversee intake department and Landlord Liaisons monitor Sample files and conduct quality control review to ensure compliance with rules and regulations Assist staff in dealing with difficult clients, answer customer service questions and resolve complaints Resolve any problems associated with processing client applications Updates and oversee Landlord Workshops Post/Approve Monthly Housing Assistance Payments to Landlords and Clients Oversee special programs for assisted housing Review work of subordinates to assure quality and that goals are being met Assist staff in identifying resources available to provide services to clients Attend meetings with referral agencies, property managers and clinical case managers Review reports to assure that data is entered correctly and that subordinates are achieving established goals Create and establish business relationships with other agencies to offer our clientele educational, training, employment and other improvement services that will lead to self-sufficiency Develop incentives, recognition's, workshops, etc. to grow and strengthen the FSS and Homeownership program Knowledge, Skills, and Abilities Knowledge of the principles of management and supervision Knowledge of modern office practices, procedures, and equipment Knowledge of HUD and organizational regulations, policies, and procedures Knowledge of Section 8 program requirements Knowledge required to perform professional-level work dealing with data, people, and technology that relates to administrative, technical, scientific, engineering, accounting, legal, or managerial skills Knowledge of business English, spelling, arithmetic, and vocabulary Knowledge of basic computer operations and data entry Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs Ability to understand and follow oral and written instructions Ability to read, understand, and apply HUD and organizational rules, policies, procedures, and instructions Ability to operate basic office equipment including a computer, fax machine, telephone, copy machine, etc. Ability to establish and maintain effective working relationships with the public, residents, and other employees Ability to interact with the public, businesses, and other organizations in obtaining and providing information in a polite and efficient manner, both in person, and on the telephone Ability to use sound judgment in order to make decisions in accordance with established procedures and guidelines Ability to work in a responsive environment where co-workers and citizens present problems for resolution Skill in communicating orally with others, particularly clients and landlords in order to explain responsibilities, resolve disputes, and answer questions Skill in dealing with people in a polite and diplomatic manner Minimum Qualifications Requires a Bachelor's Degree in Public Administration, Sociology, Psychology or related field. Requires four (4) years of experience in social work, housing or related field; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities. Other: Valid Florida Driver's License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law . POSITION Job Title: Assistant Property Manager FLSA Classification: Exempt EEO Classification: Professional Pay Range/ Salary $45,906.00 - $52,093.00 Reports to: Property Manager Job Summary The Jacksonville Housing Authority is seeking an Assistant Property Manager to manage the day-to day operation of assigned property in accordance with established regulations and guidelines. Rent properties, collect and record rent and other charges, and process evictions. Receive requests for repairs, generate and close work orders. Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Conduct inspections to ensure compliance with all applicable rules and regulations, and to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions A. Prepare, maintain, and update financial and other records, including collections of rent and other charges and budget Collect rent and other charges from residents and enter corresponding data into the computer system: Process requests for rend adjustments in accordance with established procedures, including obtaining verifications, entering information into the computer, etc.; Post charges associated with the work order, late charges, etc. by entering them in the computer and generating notices for residents; Follow-up delinquent accounts and pursue collections in accordance with established procedures; Monitor expenses to ensure spending is within guidelines; and Maintain tenant files and related documentation regarding continuing eligibility and adjustments. B. Maintain required occupancy level of leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records Communication with residents as needed to inform of policies, procedures, rules and regulations; Lease units by showing the property, reviewing and signing lease, collecting deposits, etc.; Establish and maintain a waiting list of applicants; Assist in coordinating the vacancy preparation in order to minimize time units are vacant; Generate work orders in response to requests for repairs from residents, and close out work orders in accordance with established procedures; Conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards; and Maintain records of the status of assigned units, e.g., filled, vacant, anticipated vacancy, etc. C. Assist residents with special problems and promote amicable tenant relations Counsel resident who is not complying with the terms of the lease, and concerning delinquent payments; Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate; Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate; Resolve conflict and complaints among residents, if possible, in order to avoid grievances; Recommend eviction if resident behavior warrants, and prepare related documentation to support the recommendation; and Participate in hearings and appeals, as needed. D. The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties Processes and monitors work orders; Processes and submits invoices for payment; Rent collection, receipting, prepares deposits using property management software; Submits required reports and maintains records according to company policy; Responsible for in-house monthly file audits; Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action; Organizes and files all relevant reports, leases, and paperwork; Accepts service requests from residents and routes to maintenance for prompt processing; Ensure the completion of all recertification paperwork within its required deadline; Ensures property's filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files; Maintains a positive customer relation, attitude; Physically inspects units and community; and Secure lease renewals and recertification each month, Minimum Qualifications Education and Experience Bachelor's degree in management, business administration, social science area, or closely related field, one (1) year of experience in property management, marketing, sales or customer service, and working knowledge of Microsoft Office required, or an equivalent combination of education and experience. One (1) to (3) years experience in property management, and knowledge of state and local landlord/tenant laws and HUD regulations preferred. Must obtain certification as a Public Housing Manager, or equivalent, within twelve (12) months of employment. Required Knowledge, Skills, and Abilities Knowledge of Authority policies and procedures, particularly as they pertain to property management Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, OSHA Standards, Local and State Building Codes Knowledge of basic building maintenance and fire prevention, liability reduction principles Knowledge of basic office practices, procedures, and equipment Knowledge of the operation of authority computer system and software Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements Knowledge of basic English in order to communicate verbally and in writing Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments Ability to maintain required records such as tenant files, vacancy reports, etc. Ability to read and understand policies and guidelines Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility Core Competencies Industry - Knowledge of HUD and other federal, state, and local policies, procedures and regulations related to the operation of a public housing agency. Management Skills - Builds good working relationships at all levels within the agency. Prioritizes tasks effectively for self and assigned team. Understands the needs of different stakeholders and communicates with them as deemed appropriate. Brings people together to solve problems. Cultivates relationships with employees, residents, vendor and community partners. Develops and implements new ideas. Computer Skills - Proficient in Microsoft Office, especially spreadsheets, databases and reporting tools. Proficient in the use of electronic management systems. Communications Skills - Effective interpersonal and customer service skills. Excellent written and oral communication skills: you thrive when working with employees and residents. Analytical Skills - Ability to compare, contrast and quality check work with keen attention to detail. Able to present numerical data orally and in writing, including through graphics. Ability to apply creative thinking and problem-solving in the execution of one's duties. Ability to analyze reports and data to formulate recommendations. Organizational Skills - Ability to manage multiple competing priorities while maintaining effectiveness. Strong organizational skills, time management skills, attention to detail, and an appropriate sense of urgency are necessary. Adaptable/Flexible Skills - Ability to work additional hours, if required, and work with pressing deadlines and being task oriented. Proactively seeks work assignments when current assignments have been completed-takes initiative- and is challenged by full workloads. Willingness and flexibility to manage multiple tasks simultaneously while handling a variety of responsibilities is essential. Physical Demands Work is principally sedentary. No special physical demands are required. The work involves normal risks or discomforts associated with an office environment. The work area is usually adequately lighted, heated, and ventilated. Must be able to sit in an office environment, able to lift up to 15 lbs. Other: Must possess a valid driver's license and be insurable by Jacksonville Housing. Position Reports to Property Manager Leadership Accountability Yes Supervisory Accountability Yes Organizational Accountability Yes Financial Accountability Yes Customer Accountability Interfaces with customers internally and externally. We anticipate hiring at the minimum of the respective pay grade per contractual obligations. We are an EOE & DFWP. A successful applicant will be required to pass a background check including but not limited to, employment history, criminal record and driving record, and may be subject to a pre-employment drug screening. Section 3 and Veteran candidates preferred. This should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than listed in this job description.

Department: Asset Management Reports To: Property Manager Assist in managing the day-to day operation of assigned property in accordance with established regulations and guidelines. Rent properties, collect and record rent and other charges, and process evictions. Receive requests for repairs, generate and close work orders. Prepare reports of activities and fiscal status. Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Coordinate maintenance through the use of onsite maintenance personnel or contractors. Conduct inspections to ensure compliance with all applicable rules and regulations, and to assure that all equipment is in proper working order and that vacant apartments are ready for occupancy. Essential Job Functions Assist in preparing, maintaining, and updating financial and other records, including collections of rent and other charges and budget Collect rent and other charges from residents and enter corresponding data into computer system Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer, etc. Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents Follow-up delinquent accounts and pursue collections in accordance with established procedures Prepare reports in accordance with established procedures Monitor expenses to ensure spending is within guidelines Maintain tenant files and related documentation regarding continuing eligibility and adjustments Assist in maintaining required occupancy level by leasing property in a timely manner, making appropriate adjustments, addressing resident concerns in a professional manner, enforcing property rules, lease requirements, and maintaining associated records Communicate with residents as needed to inform of policies, procedures, rules, and regulations Lease units by showing property, reviewing and signing lease, collecting deposits, etc. Establish and maintain a waiting list of applicants Assist in coordinating vacancy preparation in order to minimize time units are vacant Ensure that properties and grounds are maintained properly by onsite maintenance personnel or contractors Generate work orders in response to requests for repairs from residents, and close out work orders in accordance with established procedures Conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc. Assist with security activities on assigned properties by communicating with security personnel regarding specific problems, and participating in ‘knock and talk', as needed Respond to after hours emergencies on nights, weekends, and holidays Assist residents with special problems and promote amicable tenant relations Counsel resident who are not complying with the terms of the lease, and concerning delinquent payments Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate Maintain liaison with resident initiative coordinator to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate Resolve conflict and complaints among residents, if possible, in order to avoid grievances Recommend eviction if resident behavior warrants, and prepare related documentation to support recommendation Participate in hearings and appeals, as needed Knowledge, Skills, and Abilities Knowledge of Authority policies and procedures, particularly as they pertain to property management Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Florida Real Estate Landlord Tenant Law, OSHA Standards, Local and State Building Codes Knowledge of basic building maintenance and fire prevention liability reduction principles Knowledge of basic office practices, procedures, and equipment Knowledge of the operation of authority computer system and software Knowledge of Excel, Word, and Outlook computer software Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements Knowledge of English, including spelling, usage, and grammar sufficient to produce oral and written communication that is clear, concise, cogent and structured according to standard business practice Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments Ability to maintain required records such as tenant files, vacancy reports, etc. Ability to read and understand policies and guidelines Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility Ability to use basic office equipment such as telephone, fax, copier, computer, and computer software Ability to fill in for Property Manager as needed Ability to communicate verbally and in writing Ability to lift over 20 pounds Ability to generate records, receipts, and reports efficiently using a calculator and the computer system Ability to establish and maintain effective work relationships with peers, superiors, residents, community service agencies, and the public Ability to work in a dynamic environment that requires the incumbent to be sensitive to change and responsive to changing goals, priorities, and needs. Minimum Qualifications Requires an Associate's Degree Public Administration, Social Work, Social Services or closely related major. Requires four (4) years of progressively responsible experience in Public Housing, Property Management or related field; or possession of any equivalent combination of education, and training which provides the requisite knowledge, skills, and abilities. Other: Valid Florida Driver's License Insurable under the agency's insurance policy This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification established by THA. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.