Tampa YMCA jobs in Riverview, FL

Under the direction of the Associate Program Director - Afterschool and Camp, the Afterschool Tutor provides for the safety, well-being and development of participants in the Sulphur Springs YMCA Out of School Time Program. The tutor interacts and serves as a mentor for students, helping to nurture the self-esteem, confidence and core values of each and every participant, as well as, exhibits behaviors and attitudes that are consistent with the YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Designs and implements innovative, quality educational lessons and activities, that are aligned with the school's curriculum. * Creates a classroom environment that promotes working, learning and creating. * Supervises a group of children and assumes responsibility for behavior problems, discipline and control of the classroom, and communication with parents. * Contributes to the morale of the staff and children and shares creativity and enthusiasm with in the program. * Provides in-class support to other staff and acts as part of the YMCA staff team. * Attends and participates in all mandatory staff meetings and training sessions arranged by the Associate Program Director - Afterschool and Camp. * Be familiar with all emergency procedures and phone numbers. * Preforms other duties as assigned. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program staff are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains proper records, including staff member certifications, staff member meetings, and trainings. * Ensures staff members and volunteers are scheduled in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. * Assists in all areas, project teams, job tasks as assigned. * Attends all conferences, trainings, meetings, and presentations as assigned. Education/ Experience Required: * Teacher Certification or a degree in education is preferred. One or more years working or volunteering with children between the ages of 5 and 13 within learning environments such as a classroom or a tutor. Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability, and patience in communicating with others. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in CPR, AED and First Aid. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

The Membership Coordinator - Sales & Acquisition, under the direction of the Associate Executive Director, is responsible for driving new membership growth through proactive lead generation, targeted outreach, high-quality tours, and strong follow-up practices. This position plays a key role in achieving monthly membership goals and ensuring that prospective members experience a welcoming, genuine, and mission-driven introduction to the YMCA. Working in a fast-paced, relationship-centered environment, the Membership Coordinator actively manages prospect pipelines, executes outbound calling and digital outreach strategies, supports campaign initiatives, and collaborates with Welcome Center staff to ensure seamless onboarding for all new members. This role serves as a sales leader in the center and supports continuous improvement in membership operations, engagement, and retention. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Sales and Acquisition Supports and leads membership sales initiatives, meeting/exceeding monthly acquisition targets, including but not limited to: * Manages and organizes the center's lead pipeline including tours, inquiries, referrals, cancellations, and digital leads. * Conducts high-quality, needs-based tours aligned with YMCA mission, programs, and service offerings. * Achieves or exceeds established outbound call and follow-up volume goals for prospects, returning members, community leads, and digital inquiries. * Executes sales campaigns, outreach events, and grassroots marketing strategies in partnership with the Membership Director. * Maintains accurate and timely lead tracking, notes, and conversion reporting. * Dresses and conducts oneself according to YMCA branding expectations to represent the Y professionally during outreach and tours. * Provides clear, compelling communication to prospective members regarding membership options, pricing, financial assistance, and Y benefits. * Builds strong relationships that support closing sales and increasing conversion rates. New Member Onboarding & Experience Ensures that new members begin their YMCA journey with clarity, support, and strong connection: * Coordinates new member onboarding processes including follow-up calls, welcome emails, first-visit check-ins, and early engagement. * Introduces new members to staff, programs, and services to support long-term engagement. * Ensures a seamless transition from prospect to member by coordinating with Welcome Center staff for accurate account setup and processing. * Supports new member engagement strategies such as welcome weeks, tours, orientation appointments, and "first 30 days" check-ins. Lead Generation & Community Outreach Drives awareness and cultivates new leads through consistent outreach efforts: * Supports grassroots outreach including local business visits, employer engagement, community events, and partnerships. * Represents the YMCA at offsite events, fairs, and community gatherings to generate leads. * Works closely with the Marketing team and Membership Director to execute monthly campaigns. * Identifies and recommends new opportunities for community presence and prospect generation. Membership Operation and Team Support Supports the Associate Executive Director and Welcome Center team in daily membership operations: * Provides coaching, support, and guidance to Welcome Center staff regarding sales techniques and lead follow-up. * Assists with front desk operations as needed including greeting members, processing transactions, and addressing member needs. * Helps maintain a clean, organized, and member-ready Welcome Center environment. * Communicates feedback and trends to leadership to enhance processes and experiences. Leader-On-Duty: * Serves as Leader-On-Duty within the Leadership Team's monthly schedule. Must attend all required LOD Trainings. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. Education/ Experience Required: * Bachelor's degree or equivalent required; early childhood education, Recreation Management or related field of study preferred. * Must meet the county and state licensing requirements, including DCF requirements. Florida Director * Credential, preferred. * Minimum of two (2) years of YMCA or membership-based experience preferred. * Experience working in a Y (or similar) 3,500+ unit membership base organization supervising or serving in a leadership role preferred. * Highly motivated with the ability to meet or exceed goals. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making. * Strategic planning and tactical execution experience that resulted in the achievement of goals. * Excellent personal computer skills and experience with standard business software. * Must be able to work flexible hours including evenings, weekends, and holidays. * Ability to relate effectively to diverse groups of people from all social and economic segments of the community. * Tentative scheduled work week: Tuesday-Friday, 12p - 8p; Saturday 8a-3pm Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration. * Must achieve Open Door training with 60 days of hire/starting position * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Program Director, the Family Programming Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for providing safe and enjoyable childcare for members and their children by maintaining visual and auditory supervision at all times. Attendants are responsible for the safety and well-being of each child under their supervision and will provide engagement and direction to a large group of children varying in age and ability. In addition, attendants will exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Demonstrate enthusiasm and a passion for working with children of all ages and abilities * Communicate in a professional and positive manner to children, parents, guests, and other associates * Provide a safe and enjoyable environment for members and their children * Greet every parent and child as they arrive and depart from the area and ensures that parents/guardians follow the sign in/sign out procedures for drop off and pick up according to Y policies/procedures * Engage children by implementing curriculum, thematic discussions, arts and crafts activities, and best practices daily * Initiate and supervise age appropriate games and activities * Maintain a clean environment by disinfecting toys, wiping tables and chairs, wiping shelves, putting toys and equipment away properly, cleaning common areas, and wiping bathrooms and sinks down as necessary * Maintain a safe environment by directly supervising children throughout the program area - encouraging positive behaviors, knowing where each child is at all times and never leaving a child unattended, maintaining the sign in/sign out sheet, identifying potential hazards in the area, and adhering to Y policies and s * Follow standards and policies as explained in the Family Programming Staff Handbook, the Parent Manual, and the Tampa YMCA Employee Handbook * Enforce all rules and make effective decision making to assure the safety and security of program participants * Facilitate group games, activities, and arts and crafts during the Parent's Night Out program * Set up and clean up for the Parent's Night Out event * Perform general housekeeping tasks; maintains clean and safe are * Apply YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures including serving as a mandated reporter * Attend staff meetings and training programs, as required * Exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association * Perform all other duties as assigned Education/ Experience Required: * Must be at least 15 years of age; 16 years of age preferred * High School Diploma or GED preferred * Preferred but not required: School, community, volunteer, or work experience requiring interaction with children Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED, and First Aid * Complete required Stay and Play trainings within first 30 days of employment * Must successfully complete Level 2 fingerprinting * Must successfully complete all Child Abuse Prevention trainings as required upon hire and before working in program area * Maintain and complete other required certifications as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

This position will work with the Program Director to help with the set-up of the playing surface and ensuring that all equipment is available for all scheduled programming. This role will also welcome and greet all parents and program participants on game days and practice nights. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Works and communicates effectively with the kids, parents, coaches, and staff. * Effectively sets up fields/courts and has proper equipment available. * Routinely inspects equipment to ensure it is in good working condition before and after use. * Return equipment upon completion of class and reports repairs/maintenance needed and cleans area as needed. * Ensures safety protocols at all times, reporting accidents or incidents immediately. * Establishes and maintains a professional and positive image and rapport with members and students. * Performs additional functions or assume additional responsibilities as needed or as requested by the Program Director or supervisor. * Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth. * Follows YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements. * Attends and actively participates in all trainings, staff meetings/in-services as assigned. Safety and Risk Management * Adheres to all Federal, State, and local safety regulations. * Adheres to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests, and staff members. * Ensures that all Tampa Y standards, best practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Ensures implementation of and follows all training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintains proper records, including certifications, meetings and trainings. * Maintains an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age or older. * Ensures the highest quality of service and level of professionalism. * Demonstrates objectivity in emotional situations; maintains patience, confidence and composure under pressure or adverse circumstances. * Demonstrates effective oral communication; conveys information in a clear, yet concise manner; actively listens to others. * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds. * Represents the YMCA in a positive manner. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

The Tampa Metropolitan Area YMCA is one of the most admired and fastest-growing YMCA associations in the country, serving Hillsborough and East Pasco Counties in over 70 points of delivery including full facility family centers, program sites, food distribution stops, and camps. With new centers under construction and a bold vision for the future, the Tampa Y is known throughout the Y Movement as a place where leaders launch and grow their careers. Tampa is an incredible community to call home - offering world-class beaches, professional sports, a vibrant cultural scene, and year-round warm weather. It's the perfect place to live, work, and make a lasting impact. Learn more about us HERE. The Opportunity We are seeking an Executive Director to lead the New Tampa Family YMCA, a thriving family center of the Tampa Metropolitan Area YMCA with: * A $3.8 million operating budget * More than 2,500 household membership units * Signature aquatics programs including the Stingrays Swim Team, swim leagues, and a Masters Swim program * 50M competitive outdoor swimming pool * Over 55,000sf facility that boosts large indoor gym, wellness center, personal training/ group exercise studios, youth development, and program areas * Talented and highly skilled on-site leadership team * Active and engaged Volunteer Advisory Board This is a dynamic leadership role for a mission-driven professional ready to expand membership, deepen community impact, and lead a talented team in one of Tampa's fastest-growing markets. Key Responsibilities As Executive Director, you will: * Grow Membership & Programs - Lead the New Tampa Y to achieve Association scorecard goals, deliver high-quality member experiences, and expand program reach. * Lead & Develop Staff - Inspire and support a committed team that thrives in a cause-driven culture. * Build Community Partnerships - Maintain a strong and engaged Advisory Board, foster relationships with civic and business leaders, and position the Y as a community hub. * Drive Fundraising & Development - Advance the Annual Campaign and other financial development efforts to ensure lasting community impact. * Steward Facilities & Resources - Oversee safe, well-maintained facilities, equipment, and grounds in partnership with the Association Property team. * Ensure Safety & Compliance - Uphold all safety, risk management, and child protection standards to safeguard members, staff, and volunteers. What We're Looking For * Bachelor's degree in business, nonprofit management, or related field (or equivalent experience). * Proven leadership experience managing large-scale health, wellness, or recreation operations - preferably in a YMCA or nonprofit setting. * Track record of driving membership growth, community engagement, fiscal management, and fundraising success. * Strong people leadership skills with the ability to attract, develop, and retain top talent. * A relationship-builder who can connect with members, staff, volunteers, and community leaders. * Entrepreneurial, self-driven, and adaptable, with strong decision-making and problem-solving skills. * Must reside in the Tampa Metro Area (or be willing to relocate) and maintain a strong community presence. Why Work for the Tampa Y? We are committed to our people as much as to our mission. We offer: * Generous health benefits package * Paid Time Off (PTO) * A 12% employer-funded retirement plan (when eligible) * Professional development and leadership growth opportunities within one of the Y Movement's most respected and innovative associations Ready to Lead With Purpose? If you are a cause-driven leader who thrives on building community, developing teams, and making a lasting impact, this is your opportunity to shape the future of the New Tampa YMCA. You can view the full job description HERE. Please ensure all applications include a cover letter. Applications missing a cover letter will not be considered.

Under the direction of the Early Head Start (EHS) Program Director the Family Services and Community Engagement Specialist is responsible to apply professional expertise and over-sight in the ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) Department, ensuring that the agency complies with all regulations per applicable Performance Standards. Analyze, plan, implement and provide training on enrollment systems for the department. Maintain on-going contact with families and work with all other components of Head Start such as (health, nutrition, mental health, special services, parent engagement and resource/referral) to integrate services into the family setting. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Managing Eligibility, Recruitment, Selection, Enrollment, and Attendance. * Provide input and solutions to develop and or revise the agency's ERSEA systems, policy and procedures. * Process Head Start applications and screen for qualifications under Head Start program guidelines. * Conduct orientations for all families that will be entering the EHS program. * Ensure sites maintain funded enrollment level and waiting list, as well as fill vacancies as needed. * Monitor attendance of children in assigned classes and follow up on absences as necessary. * Analyze causes of absenteeism when average daily attendance falls below 85%. * Analyzing community assessment information and facilitate planning efforts to determine design options, recruitment efforts and enrollment guidelines for Head Start. * Maintain and monitor comprehensive and eligibility files on an ongoing basis. * Maintain, monitor and submit required reports by established deadlines. * Complete a Family Needs Assessment as well as Family Partnership Agreements with assigned families and make appropriate referrals to community resources. Maintain regular contact with families to keep abreast of needs and interest using various forms of communication including home visits if needed. * Provide information to parents for health screenings and follow up appointments as indicated for Head Start children and ensure required follow up is completed. Maintain health records for assigned children. * Provide quality health and social services to Head Start children and families, according to Head Start guidelines * Provide support needed to encourage and assist families in their own efforts to improve the condition and quality of their family life. * Conduct transition meetings with families that have children age 30 months, to provide a smooth transition process from Early Head Start to Head Start. * Monitor and update our Head Start Management System (ChildPlus) on a weekly and monthly basis. * Conduct recruitment activities which include agency and community outreach/events, and distribution of materials as assigned. * Participate in staff and parent meetings. Attend other meetings and workshops as assigned. * Recruit parents for parent committee as well as policy committee * With support from operations, program director and administration director, plans and leads policy committee meetings in which long and short-term goals for improvement are established. * Maintain, monitor and submit required reports by established deadlines; reviews and analyzes monthly reports including attendance. Reports to operations and program director any data discrepancies or concerns. * Create and submit weekly and monthly enrollment reports for Grantee Family and Community Engagement Manager * Assisting Administration Director in the planning and coordination of special events (health and program events, e.g. dental bus, lead, winter wonderland etc.), ensuring all logistics are in place and timelines are met. * Assist Administration Director when needed inputting Health Documents into the Head Start Management System (ChildPlus). * Create and conduct monthly parent meetings. * Perform other duties as assigned. Education/ Experience Required: * Bachelor's Degree in social work, human services, family services, counseling or a related field, or attain within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related field. * Minimum 1 year Early Head Start (EHS)/Head Start (HS) experience preferred. * Ability to establish effective working relationships with co-workers, supervisor and families. * Possess Strong verbal and written communication effective organizational skills including time management and prioritization skills. * Strong working knowledge of Microsoft Office. * Bilingual English/Spanish preferred. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. ACCOUNTABILITY: Accountable for completion of assigned goals as measured by the number of people served, cause driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties. Accountable for attaining and exceeding all State licensing standards as well as Association Operating Guidelines.

Under the direction of the Program Director, the Youth Sports Site Supervisor is responsible for supervising all assigned center, off-site, or secondary-site youth and adult sports programming. This position is primarily scheduled during afternoon and evening hours, as well as Saturdays, and averages 25-30 hours per week, excluding holidays and one week between seasons. Responsibilities include but are not limited to staff supervision, activities, quality assurance, crowd control, safety, and program execution. The Sports Site Supervisor will assume the role of ambassador of the center and association to all stakeholders, interact with and serve as a role model for staff and youth, and build positive relationships with and between coaches and parents. The Sports Site Supervisor will help nurture the self-esteem, confidence, and core values of each participant while exhibiting behaviors and attitudes consistent with the YMCA mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * The implementation of sports programs including officiating, and supervising game days and practices * Oversees Homeschool P.E., skills clinics, and communicating important information to coaches, parents and other staff. * Implements Association personnel policies and procedures. * Makes recommendations to ensure that programs are staffed at the appropriate level and with individuals whose skills, abilities and accreditations are suited to their job responsibilities. * Develops and maintains a positive rapport with staff; plans staff schedules; supervises sports staff and ensures they are following YMCA polices. * Reports staff performance to program director. * Reports to Program Director on positive and negative aspects of the program and makes recommendations for improvements. * Develops a good relationship with the parents, members, guests, volunteer coaches, and with center staff * Resolves conflict by constructive problem solving and proposes win-win solutions. * Demonstrates objectivity in emotional situations; exercises impartiality in problem solving and maintains patience, confidence and composure under pressure or adverse circumstances. * Demonstrates effective communication (both oral and written); expresses ideas in a clear, thorough yet concise manner; actively listens to others. * Conducts himself/herself in a professional manner, including language and attitude. * Coaches when needed. * Other duties as assigned by Program Director or Operations Director Safety and Risk Management * Adheres to all Federal, State, and local safety regulations. * Adheres to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests, and staff members. * Ensures that all Tampa Y standards, best practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Ensures implementation of and follows all training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintains proper records, including certifications, meetings and trainings. * Maintains an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 21 years of age. * A high school diploma or equivalent is required. * Must have working knowledge of skills and rules of various sports offered by the YMCA. * Must be able to work cooperatively with children and parents and demonstrate character, integrity, adaptability, and patience in communicating with others. * Must have the ability to communicate effectively through oral and written communication and through active listening to others. * Must be able to work in different climates, indoor and outdoor. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Aquatic Director, Pool Manager, and/or Senior Lifeguard, the Lifeguard is responsible for providing a safe, welcoming, clean, and member/participant focused environment for all members in and around the aquatic facilities. This includes responding to emergencies and administering CPR/AED, First Aid and Oxygen effectively according to certifications. Lifeguards must be alert and identifiable at all times and keep a professional appearance. The lifeguard must work at peak efficiency in all aspects of the aquatic department as assigned and exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Practice preventative lifeguarding by following and enforcing pool rules and policies promptly, and completes a routine check of pool and deck area regularly throughout their shift * Check, clean, and store required safety equipment and report any concerns to the Aquatic Director or designee immediately * Responsible for securing the pool area at all times, including but not limited to: locking/unlocking doors and gates to control access to the aquatic areas * Maintain cleanliness around aquatic facility and surrounding areas * Monitor chemical balance of pool and records on appropriate forms. Report any concerns to the Aquatic Director or designee immediately * Provide undistracted supervision of the pool while on duty. Demonstrate vigilant scanning, 180 degrees, every 10 seconds checking the bottom, middle and top of their zone including a downward sweep * Follow Association policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff * Understand and perform rescues and emergency procedures, document accidents on the proper forms and communicate to the Aquatic Director or designee as outlined in the EAP in a timely manner in accordance with aquatic, facility, certification policies and requirements * Maintain accurate record of hours worked and be responsible for finding substitutes for absences * Engage in positive public relations with participants, members and guest ensuring a positive experience * Adhere to the Association operating policies and procedures by operating the programs within the guidelines set forth as well as swim test procedures * May be asked to assist a certified swim lesson instructor with class instruction as directed by the Aquatics Director or designee * Attend and actively participate in all trainings, staff meetings/in-services and guard drills as assigned * Perform all other duties as assigned Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age * If 15 years old you must work with 18+ year old lifeguard unless there is an Aquatic Director and/or Full-Time Pool Manager on site during entire shift * Proficient in the water as determined by passing a swim test * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds * Represent the YMCA in a positive manner Certifications/Trainings Required: * Must possess and maintain current American Red Cross Lifeguard certification including Oxygen. (If holding YMCA Lifeguard certification, must crossover to ARC within 60 days of employment) * Must possess and maintain current CPR/AED (in compliance with Lifeguard certification), First Aid, and Oxygen * May be asked to acquire additional certifications as required by the Aquatics Director or designee WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee frequently is required to remain alert, with no lapses in consciousness * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions * Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members * Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress * Remain in or around designated aquatic areas at all times * While performing the duties of this job, the employee is regularly required to move to various locations, sit and/or stand for extended periods, including in and around elevated chair * Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions * Ability to crouch and bend at the waist and knees * Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively * Must have flexibility and the ability to adapt to changing circumstances * Ability to lift and move a minimum of 50 pounds * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

Under the direction of the Program and/or Sports Director provides leadership to sports participants, coaches and parents in achieving a quality sports program for ages 3-15. Exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Adheres to and implements established rules of the game being officiated and communicates the rules effectively to players, coaches and parents for a specific sport (soccer, volleyball, football and/or basketball). * Work and communicate effectively with the kids, parents, coaches, and staff. * Effectively set up fields/courts and have proper equipment available. * Routinely inspects equipment to ensure it is in good working condition before and after use. * Return equipment upon completion of class and reports repairs/maintenance needed and cleans area as appropriate. * Report damages, equipment failures or potential safety concerns and returns equipment to proper place after use. * Complete all necessary paperwork and record keeping (i.e. skill sheets, attendance, and progress reports.) * Ensures safety protocols at all times, reporting accidents or incidents immediately. * Establish and maintain a professional image and rapport with members and students. * Perform rescues and emergency procedures in accordance with facility polices and certification requirements. * Perform additional functions or assume additional responsibilities as needed or as requested by the Program Director or supervisor. * Engage in positive public relations with participants, members and guest ensuring a positive experience. * Perform any other duties as assigned by the Program Director. * Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth. * Follow YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements. * Attend and actively participate in all trainings, staff meetings/in-services as assigned. * Perform all other duties as assigned. Safety and Risk Management * Adheres to all Federal, State, and local safety regulations. * Adheres to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests, and staff members. * Ensures that all Tampa Y standards, best practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Ensures implementation of and follows all training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintains proper records, including certifications, meetings and trainings. * Maintains an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 16 years of age or older. * Knowledge of sport rules and be able to control the flow of the game by using and teaching the rules. Experience working and communicating effectively with players, coaches and parents. * Ensure the highest quality of service and level of professionalism by establishing and maintaining a team attitude, order, discipline, and encourage good sportsmanship and constructive competition for players, coaches and parents. * Demonstrates objectivity in emotional situations; maintains patience, confidence and composure under pressure or adverse circumstances. * Demonstrates effective oral communication; conveys information in a clear, yet concise manner; actively listens to others. * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds. * Represent the YMCA in a positive manner. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Associate Executive Director, the Program Director provides leadership and operational oversight for Stay & Play, Family Programming (including but not limited to martial arts, dance, visual arts, STEM, and recreation programs), and all Center-based Special Events. The Program Director is responsible for creating developmentally appropriate, mission-driven programs that support youth development, family engagement, and member retention. This position ensures high-quality program delivery, strong staff leadership, safety compliance, and consistent communication with members and families. The Program Director plays a key role in supporting membership growth through engaging, member-centered programming and special events that elevate the YMCA experience. Critical areas of expertise include: youth programming best practices, curriculum design, family engagement, team leadership, strong customer service, multi-program management, budget oversight, event planning, and driving program participation growth. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Stay and Play> * Provides daily leadership and direct oversight of all Stay & Play operations, ensuring a safe, structured, and welcoming environment for children ages 6 weeks to 12 years. * Ensures high-quality supervision practices, appropriate activity planning, and age-appropriate engagement. * Maintains all safety and cleanliness standards in accordance with YMCA policies and local regulations. * Trains and supervises Stay & Play staff in child development, behavior management, safety procedures, and member engagement. * Ensures ratios, sign-in/out procedures, and safety protocols are consistently followed. * Evaluates program quality through observation, parent feedback, and NPS measures; creates action plans for improvement. * Builds strong relationships with parents, providing consistent communication and exceptional service. * Youth and Family Programming > * Provides leadership, development, and supervision for all family-focused enrichment and skills-based programs. * Designs program curriculum, schedules, class structures, and instructor guidelines across all enrichment areas. * Recruits, trains, evaluates, and supports instructors, coaches, and volunteers to ensure excellence in program delivery. * Ensures programs are mission-aligned, developmentally appropriate, and designed to support youth confidence, creativity, and skill-building. * Monitors class quality, participant engagement, and instructor performance through regular observation and feedback. * Collaborates with Membership and Marketing teams to drive enrollment and retention across all program cycles. * Develops new program offerings based on family needs, community trends, and strategic goals. * Ensures safe environments and proper equipment for all enrichment classes and family programs. * Plans for and implements regular value-added membership programs and services that add value to the membership and elevate membership experience. * Special Events > * Serves as the primary planner and coordinator for all center-led special events, including Family Fun Nights, holiday celebrations, member appreciation events, open houses, and community engagement activities. * Manages event logistics including themes, schedules, supplies, volunteer coordination, staffing plans, safety procedures, and execution. * Develops annual event calendar aligned with center and association priorities to drive engagement and membership growth. * Partners with Membership, Wellness, Aquatics, and Sports departments for cross-center event collaboration. * Ensures events are welcoming, inclusive, mission-centered, and reflective of YMCA values. * Oversees event budgeting, sponsorship opportunities, and cost control. * Collects and analyzes attendance, satisfaction, and feedback to continuously improve future events. Program Operations/Team Leadership * Administrative> * Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs. * Develops and implements association survey and measurement strategies and action plans through NPS surveys. * Leads strategy implementation to achieve strategic plan targets for programming. * Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. * Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. * Team Leadership> * Provides direct supervision and leadership to direct reports while hiring, developing, motivating and retaining a committed team passionate about the YMCA's mission, safety and service to members. * Advocates for association-wide practices and is a source for innovative ways to grow the program member experience, base, and practices. * Leader-On-Duty: * Serves as Leader-On-Duty within the Leadership Team's monthly schedule. * Supports other YMCA program areas: * Assists in maintaining a collaborative environment by supporting the operations of other programs, as needed. * Membership Engagement and Retention: * Evaluates members connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated, and aligned to YMCA goals. * Assists with monthly marketing and communication for programming. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Supervises meals, snacks, restroom, and transition periods to promote a safe, orderly environment and encourage healthy habits. * Conduct health checks on children for potential health concerns such as head lice, ringworm, or other communicable conditions, and reports immediately to the Program Director. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants and their families. * Ensure high-risk areas (e.g., restrooms, locker rooms, closets) are monitored and secured when not in use. * Maintain appropriate staff-to-child ratios and provides active, engaged supervision at all times. * Follow established sign-in/sign-out procedures to ensure children are released only to authorized adults. * Responds appropriately to behavioral and medical incidents, documenting and reporting as required. * Adhere to risk management training requirements including child abuse prevention * Support a safe, positive, and inclusive environment where children feel secure and respected * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. Education/ Experience Required: * BA/BS in Youth Development, Recreation, Health Sciences, Physical Education or related field or equivalent experience preferred. * Minimum of one to three years of experience in child care, sports, aquatics, or similar youth related programs with supervisory and payroll management experience required. * Experience serving on leadership team of a Y (or similar) membership organization serving over 2,000 membership households preferred. * Proven results in increasing program quality and growth through exceptional planning and organizational skills. * Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants. * Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals. * Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making. * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised ACCOUNTABILITY: Accountable for completion of assigned goals as measured by the number of people served, cause driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties. Accountable for attaining and exceeding all State licensing standards as well as Association Operating Guidelines.

Working in a team-oriented, high-volume, fast-paced, member-centric environment, the Member Advisor II is the first impression and sets the stage for an exceptional member and guest experience. While demonstrating a welcoming, genuine, hopeful, nurturing and determined approach, the advisor greets all members and guests, ensures proper check-in procedures are followed, manages incoming calls from multiple phone lines, processes program registrations, provides cause driven tours to prospective members and collaboratively works towards reaching team goals each month. The Member Advisor II is accountable for enhancing the member experience in order to drive relationships with and between members and increase membership acquisition, engagement and retention. This position will also be responsible for new associate onboarding in partnership with the Membership Director. They will train others in service standards while driving a superior cause-driven member experience and will serve as leader-on-duty to support the member experience and safety guidelines. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Welcome Center Operations > Leads the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Ensure standards are being followed for member service and engagement. * Timely notification to member services team associates about any changes regarding center, program and other related information critical to member service and engagement. * Membership Enrollment > Supports membership enrollment including meeting/exceeding established goals. This includes: * Conducting new, returning, and prospect cause-driven member tours and assisting in ensuring a seamless transition based on member-specific needs and interests. * Identify and attend community events to promote Y membership. * Solicit and track sales leads, continually follow-up with prospective members to secure tour appointments, perform all feature/benefit tours of the family center, and close tours by enrolling prospects as members. * Providing enrollment and marketing support as needed including web and/or social media communications and engagement. Operations/Team Leadership * Administrative > Manages daily business and administrative functions as it pertains to membership, including but not limited to membership reporting, collection, sales, and cash handling in adherence to YMCA policies and procedures. This also includes: * Collaborating with Central Business Office, Accounting and other departments to ensure seamless processing of member transaction and administration. * Generating membership, enrollment and revenue reports as needed. * Ensuring member accounts and other administrative tasks are up-to-date and accurate. * Leader-on-Duty shifts > Facility walk throughs, facility audits, engaging with members, assist programs, safety or leadership representative. * Advocates for association-wide practices and is a source for innovative ways to grow the membership experience, base, and practices through member services. * Training staff > Will assist Membership Director in onboarding new membership associates. * Assist the Membership Director in collaborative leadership and guidance to peers through association-wide meetings, direct one-on-one best practice sharing with associates both in and outside the center. * Assists the Membership Director during meetings with member services staff to learn and gauge satisfaction in relation to member services. * Cause-Driven Tour lead > Will be looked at as expert for the center, will assist the Membership Director in training leadership and membership staff on cause-driven touring. * Must possess and utilize excellent organizational skills, with the ability to empower staff members. * Promotes and adheres to all Tampa Y safety protocols and best practices. Membership Engagement and Retention * Facilitates member connection and commitment to YMCA programs and services and collaborates with Membership Director to ensure the member experience is consistent, integrated and aligned to YMCA goals for member experience and engagement. This includes: * Works with Membership Director and center leadership staff to implement member retention and outreach strategies to increase member satisfaction and retention rates. * Provides a visible presence in the center and actively interacts with prospects and members to ensure member and prospect needs are met. * Increases member engagement and program participation by introducing members to other members, and using member profiles and interactions to tailor suggestions for new programs, services, or activities. * Facilitates with wellness and program operations teams to identify and tailor program/services to member needs and interests. * Proactively identifies and resolves member issues and concerns. Safety and Risk Management * Ensures adherence to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff: * Greeting all guests as they enter the facility. * Ensures safety and risk standards to enforce proper check-in procedures are followed for members and guests. * Monitoring youth activity in the facility. * Reporting any items that may provide a health or safety hazard to staff, members or guests to maintenance staff. * Immediately report any suspicious behavior and violations of policy and procedures to your supervisor. Performs all other duties as assigned. Cause-Driven Leadership Competencies - Leader * Mission Advancement > Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. * Collaboration > Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. * Operational Effectiveness > Makes sound judgements, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. * Personal Growth > Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. POSITION REQUIREMENTS Education/ Experience Required: * Associate's Degree in business administration, marketing, fitness or related field or equivalent experience preferred. * A minimum of two (2) years of face-to-face member relations or customer service experience in a high-traffic, consumer-driven environment preferred. * Demonstrated ability to develop and maintain relationships with members/customers. * Critical thinking, problem-solving, and issue resolution skills with the ability to proactively identify and resolve customer/member issues. * Effective communication and organizational skills. * Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology. * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting. * The employee frequently is required to sit and reach, and must be able to move around the work environment. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Join our thriving New Tampa Family YMCA community, a full family center with a $3.8M operating budget proudly serving over 2,500 household, where we're seeking an inspiring Wellness Director to lead our dynamic health and fitness initiatives. Our 55,000 sq. ft. facility includes an indoor gym, expansive wellness floor, dedicated personal training studio, two group exercise rooms, pickleball space, youth development areas, and a versatile multi-use space. The ideal leader will empower and elevate a seasoned wellness team featuring multiple association top-ten personal trainers and a robust group exercise program offering more than 60 classes each week. The Wellness Director I leads center wellness staff members in all member connection and retention initiatives related to the wellness center and wellness programming. The Director I will manage the day-to-day operations of health and wellness programs and wellness floor operations. This position provides direct leadership for personal training, group training, group exercise, healthy living programs, youth conditioning programs, and wellness floor staff; directly supervising and developing these staff teams to provide the highest quality service and exceptional member experience for all in small to mid-sized centers. This position is responsible for managing the wellness related financials, relationship building, supervision of staff, volunteer development and for being a YMCA advocate in the community. A strong focus is placed on driving a superior member experience, enhancing the membership connection/engagement, thereby leading to increasing member satisfaction and retention. This position employs a continuous improvement model to meet and/or exceed goals for satisfaction, budgeted revenue/expense goals. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Focus on implementing strategic plan initiatives, best practices and the elevation of wellness programming. * This includes: personal training, group training, group exercise, healthy living programs, youth conditioning programs, and direct leadership to wellness floor staff members. * Develop and implement association survey and measurement strategies and action plans - Base Metrics and NPS. * Exceed personal training and small group training revenues compared to budget. * Provide leadership to personal trainers to ensure they have all of the tools to exceed personal training budgets and metrics. * Ensure members have access to/and promote orientations with wellness coaches/personal trainers. * Promote Inbody scans to new and existing members. * Manage group exercise class schedule to expectations utilizing budgets, association formula, NPS scores, etc. Membership Engagement and Retention * Increase member connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated and aligned to YMCA goals including: * Reviews data about member satisfaction and interests to ensure connection to programs, services, and other members. * Collaborates regularly with center leadership, program operations, and other related teams to ensure the member experience is consistent, integrated and aligned with member needs. * Oversees new and returning member orientation to ensure effective onboarding to include wellness and program teams. * Implements relationship development strategies to increase membership engagement and retention. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. Wellness Center Operations * Provides leadership to wellness center operations and administration to ensure a best in class membership experience. * Supervises/coaches a team of wellness coaches that assist members in meeting their wellness goals. * Ensures adherence to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff. * Ensure the fitness equipment is kept in good working condition and is clean for members to use. Active Older Adults Growth * Drive senior membership revenue and Silver Sneakers revenue through gate swipes. * Coordinates the schedule for Silver Sneakers classes and activities, manages staff schedule for related programs, and maintains the inventory of related program equipment. * Provides a visible presence in the centers and actively interacts with senior members to ensure their needs are met. * Actively stewards relationships between seniors within the centers by introducing them to other members, and using member profiles and interactions to tailor suggestions for new activities Team Leadership * Direct responsibility to hire, develop, motivate and retain a team of wellness staff members committed to the YMCA's mission and Promise * Advocates for association-wide practices and is a source for innovative ways to grow the membership experience, base, and practices through wellness. * Provides collaborative leadership and guidance to peers through association-wide wellness meetings, direct one-on-one best practice sharing with peers both in and outside the center. * Develops and monitors staff member development plans and training opportunities that promote career growth within the Y. * Completes all job related, supervisory and other trainings as required. * Is a collaborative partner to the family center leadership staff serving as a Leader on Duty weekly and rotating weekends. Education/ Experience Required: * BA/BS in exercise science or related field; or equivalent experience preferred. * Minimum of two years of experience in wellness programming, with at least one year of supervisory experience preferred. * Must understand how to build relationships and have strong interpersonal skills. * Have the ability to lead a strong staff team that is focused on creating a welcoming environment and providing a superior member experience for all members, at all times. * Must have a proven track record and a passion for exercise, nutrition, healthy living and helping others live a healthier lifestyle. Additional skills in developing small groups, personal training, and group exercise are needed. * Strong social media acumen preferred * Highly motivated with the consistent ability to meet/exceed goals. * Self-driven with the ability to set effective team and individual goals and take ownership for results. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. Certifications/Trainings Required: * Must obtain and maintain current certification in a Tampa YMCA approved program in personal training, group fitness instructor, and Healthy Lifestyle Principles. * Must obtain within 30 days of employment and maintain current certifications in CPR, First Aid, AED and Oxygen Administration. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * Ability to plan, lead, and participate in classes and activities. * Ability to verbally and physically communicate program content * Ability to hear participant discussion and questions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to lift equipment and perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, lifting, and reaching. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 50 pounds. * Ability to stand for an extended period of time. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate. * This position requires reliable transportation and willing to travel, if needed. * Availability to work flexible hours including evenings, weekends, and holidays as needed, and support class coverage * Must be able to perform all duties and functions of those that are supervised

This position will work with the Program Director to help with the set-up of the playing surface and ensuring that all equipment is available for all scheduled programming. This role will also welcome and greet all parents and program participants on game days and practice nights. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Works and communicates effectively with the kids, parents, coaches, and staff. * Effectively sets up fields/courts and has proper equipment available. * Routinely inspects equipment to ensure it is in good working condition before and after use. * Return equipment upon completion of class and reports repairs/maintenance needed and cleans area as needed. * Ensures safety protocols at all times, reporting accidents or incidents immediately. * Establishes and maintains a professional and positive image and rapport with members and students. * Performs additional functions or assume additional responsibilities as needed or as requested by the Program Director or supervisor. * Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth. * Follows YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements. * Attends and actively participates in all trainings, staff meetings/in-services as assigned. Safety and Risk Management * Adheres to all Federal, State, and local safety regulations. * Adheres to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests, and staff members. * Ensures that all Tampa Y standards, best practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Ensures implementation of and follows all training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintains proper records, including certifications, meetings and trainings. * Maintains an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age or older. * Ensures the highest quality of service and level of professionalism. * Demonstrates objectivity in emotional situations; maintains patience, confidence and composure under pressure or adverse circumstances. * Demonstrates effective oral communication; conveys information in a clear, yet concise manner; actively listens to others. * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds. * Represents the YMCA in a positive manner. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Under the direction of the District Property Director and the Center Executive Director, the Maintenance Technician is responsible for all annual and day-to-day property tasks as assigned that include; performing preventative/ongoing maintenance tasks, assisting in renovation projects, maintenance/general up keep of facilities and grounds. Performs all tasks, projects, and duties within assigned budgets and allocated time and in compliance with regulatory and safety guidelines. ESSENTIAL FUNCTION: * Completes all maintenance/project tasks as assigned (both ongoing and preventative) and maintains records in accordance with regulatory agencies and Tampa Y policies and procedures * Coordinates with vendors and contractors as assigned * Model, reinforce, and abide by the YMCA core values of caring, honesty, respect, and responsibility in concert with the Tampa Y code of conduct. * Understands that the customer is our primary focus prioritizing safety while promoting a welcome, friendly, and engaging environment. * Assists in development of the property budget supporting the preventative and annual maintenance plans * Purchases equipment and supplies as assigned and maintains/records inventory in compliance with Tampa Y policies and procedures * Performs ongoing maintenance and property checks (audits) - continually inspecting for safety, cleanliness, and member/program participant comfort. * Supports all Tampa Y team members as necessary * Maintains a neat and well-groomed personal appearance - and always in compliance with dress codes * Organizes and maintains all work areas, storage facilities, closets in neat and safe fashion. * As needed, addresses all general cleaning needs to ensure member comfort and safety. * All other duties, tasks, projects, training, and meetings as assigned. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Adhere to all training requirements and ensure implementation in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Responsible for the security of all company owned tools, equipment, vehicles, building, inventory, and security of the buildings. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Adhere to job specific abuse risk management responsibilities such as ensuring unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms), etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. Education/ Experience Required: * High School/ GED required * 6 months of demonstrated experience supporting maintenance / property management in busy high people traffic industries (schools, theme parks, public institutions) and/or recreational facilities * Basic working knowledge of standard mechanical systems (plumbing, electrical, heating / cooling, painting, custodial) * Experience working in a team environment * Must have reliable form of transportation - Maintenance Technicians work across multiple locations. The Y reimburses associates for mileage. * A valid driver's license and driving record that meets our insurance requirements * Ability to work effectively with all levels of Y team members, volunteers, and team members * Ability to organize work efficiently and apply technical principals to solve practical problems in a timely manner. * Works well under pressure, communicates well with others and provides courteous service. * Ability to respond to safety and emergency situations, as well as diagnose, trouble-shoot, and locate defects in a wide variety of equipment. * Read and interpret operating manuals, correspondence, and prepare written and oral reports. * Familiarity with personal computers and mobile technology is desired. Background with facility management software (e.g. Facility Dude, Asset Essentials, etc.), preferred. Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR/ First Aid (Tampa YMCA will pay for) * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is often required to: climb stairs, bend, stoop, kneel, twist, reach with hands, sit, stand for an extended period of time, climb ladders, walk, shovel, plow, life and or/ move up to 50 pounds, having finger dexterity, grasp, perform repetitive motions, talk, hear and have visual acuity. * The work is performed both indoors and out, and may require travel to various locations. * While performing the duties of this job the employee is exposed to weather conditions prevalent at the time. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate or high. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised ACCOUNTABILITY: Accountable for the completion of assigned goals as measured by the number of people served, community impact survey results, net promoter scores, safety and quality audits, accuracy of assigned projects, supervisor evaluation of assigned duties and core competencies.

Under the direction of the Aquatic Director, the Swim Instructor teaches swim techniques, skills and water safety to participants of various ages and skill levels based on YMCA of the USA Aquatics Program Guidelines. The Swim Instructor will consistently exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Prepare and follow lesson plans for each session which are appropriate for the age and skill level of students * Complete all necessary paperwork and record keeping (i.e. skill sheets, attendance, and progress reports) * Create a positive learning environment through personal enthusiasm and excitement * Prepare pool with necessary equipment prior to class ensuring the equipment is clean and in working order * Maintain a safe instructional environment, reports accidents/incidents promptly and maintains order and discipline during classes * Communicate with members/participants before and/or after class to provide information or answer questions * Establish and maintain a professional image and rapport with members and participants * Return equipment upon completion of class and reports repairs/maintenance needed and cleans area as appropriate * Perform rescues and emergency procedures in accordance with facility polices and certification requirements * Maintain accurate record of hours worked and be responsible for finding substitutes for absences * Engage in positive public relations with participants, members and guest ensuring a positive experience * Adhere to the Association operating policies, procedures and best practices by operating the programs within the guidelines set forth by the Tampa YMCA and YUSA Swim Lesson Program guidance * Follow YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements * Attend and actively participate in all trainings, staff meetings/in-services as assigned * Perform all other duties as assigned Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Education/Experience Required: * Must be at least 16 years of age * Proficient in the water as determined by passing a swim test * Ability to demonstrate knowledge and experience of swimming techniques and practices * Experience with active listening techniques and interpersonal skills * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds * Represent the YMCA in a positive manner Certifications/Trainings Required: * Must possess and maintain current YMCA Swim Lesson Instructor certification * Must possess and maintain current CPR/AED (in compliance with YSL certification), First Aid, and Oxygen * May be asked to acquire additional certifications as required by the Aquatics Director or designee WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee frequently is required to remain alert, with no lapses in consciousness * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions * Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members * Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress * Remain in or around designated aquatic areas at all times * While performing the duties of this job, the employee is regularly required to move to various locations, sit and/or stand for extended periods, including in and around elevated chair * Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions * Ability to crouch and bend at the waist and knees * Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively * Must have flexibility and the ability to adapt to changing circumstances * Ability to lift and move a minimum of 50 pounds * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

Are you a passionate, hands-on leader ready to inspire teams, strengthen families, and grow community impact? Join the Tampa Metropolitan Area YMCA as our next Program Director of Sports, Camp, and Family Programming at one of our most community-centered and connected YMCAs - a place where relationships thrive, families grow, and leaders are developed. About Tampa Y At the Tampa Y, we are committed to strengthening community through youth development, healthy living, and social responsibility. With multiple family centers and a wide range of programs serving diverse neighborhoods, we are well-positioned for continued growth and innovation. The East Pasco YMCA has a strong legacy of leadership development - several current senior-level YMCA professionals began their careers at this branch - and continues to be a place where passion meets purpose. Why This Role Is Exciting As Program Director, you will: * Lead and oversee the daily operations of Sports, Camp, and Family Programming, including Youth and Adult Sports, Summer Camp, Kids Day Out, Dance, Martial Arts, Teen Programs, and Family Events. * Shape high-quality, mission-driven programs that strengthen families and foster belonging in a rapidly growing community with many new households. * Partner with community organizations and schools to expand participation and create meaningful collaborations. * Play a key role in the success of the East Pasco YMCA as it grows alongside the exciting development of the new Wesley Chapel YMCA, opening next year - offering endless opportunities for partnership and innovation. * Support the overall success of the center by contributing to membership engagement, program quality, and community connection. What You Bring * Bachelor's degree in recreation, sports management, education, or a related field (or equivalent experience). * Experience leading youth, camp, or family programs, preferably in a YMCA or similar community-based organization. * Strong leadership, organizational, and communication skills with the ability to inspire teams and deliver results. * Commitment to safety, service excellence, and continuous improvement. * Ability to manage multiple priorities while fostering teamwork, collaboration, and positivity. * Passion for the YMCA's mission and values - caring, honesty, respect, and responsibility. What We Offer * A welcoming, close-knit community in a rapidly expanding area of Tampa Bay, offering a small-town feel with big opportunities. * Collaboration with the opening of our new Wesley Chapel YMCA - creating innovative, cross-community programming potential. * Comprehensive benefits package including health coverage, generous PTO, and an outstanding 12% employer-funded retirement plan (when eligibility criteria are met). * A mission-driven, growth-focused environment where your leadership will make a lasting impact on families and the community. Join Us If you're ready to grow programs, lead with purpose, and make a difference in one of Tampa Bay's fastest-growing communities, we want to hear from you. Submit your résumé and cover letter highlighting your leadership experience and passion for youth and family programming at the YMCA. Full Job Description Under the direction of the Associate Executive Director, the Program Director provides leadership and oversight to the daily operations of the Sports, Summer Camp and Family Programming departments. Additionally, the Program Director will oversee our Stay and Play/Youth Zone, Teen Programs, Kids Day Out, Parents Night Out, Dance and Martial Arts as well as center community events. This position supports the leadership team, playing an integral role in membership acquisition, engagement, program quality, and retention. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth. Critical areas of expertise include, but not limited to: Leading others and working in teams, highly organized multi-program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and full-time teams and interviewing, hiring and onboarding associates. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Adult & Youth Sports> * Provides direct leadership and supervision to youth and adult sports seasons, camps and clinics with a focus on an integrated program strategy that supports membership. * Provides quality service and communication to members and program participants and ensures an excellent Y program experience for all participants. * Strategically leads associate and volunteer recruitment, training and development and overall program growth and quality. * Camp / Kids Day Out > * Provides direct leadership and oversight to all summer and holiday camp program operations. * Manages all aspects of camp planning, camp associate recruitment and training ensuring the delivery of a fun and safe camp experience that supports membership. * Ensures that the camp team operates efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth in all camping programs. * Maintains quality and ensures that the needs of the members and the community are met within departments and program areas through an integrated program strategy that supports membership. * Responsible for program retention and growth. * Proactively identifies and resolves member issues and concerns. * Family Programming / Stay & Play Childcare > * Provides direct leadership and supervision to the Family Programming Staff in creating fun, adventure filled, memorable experiences that matter to members and their children. * Designs, operates and supervises the Stay & Play center, all center family activities and classes, Parents' Night Out and other childcare events, birthday parties, and other activities/events that benefit family membership in the Y. * Responsible for the center's family programming calendar and for making connection points with families to increase participation and drive superior member experience. Program Operations/Team Leadership * Administrative> * Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs. * Develops and implements association survey and measurement strategies and action plans through NPS surveys. * Leads strategy implementation to achieve strategic plan targets for programming. * Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. * Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. * Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc. * Completes all job related, supervisory and other trainings as required. * Team Leadership> * Provides direct supervision and leadership to direct reports while hiring, developing, motivating and retaining a committed team passionate about the YMCA's mission, safety and service to members. * Advocates for association-wide practices and is a source for innovative ways to grow the program member experience, base, and practices. * Serves as Leader-On-Duty within the Leadership Team's monthly schedule. * Assists in maintaining a collaborative environment by supporting the operations of other programs, as needed. * Evaluates members connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated, and aligned to YMCA goals. * Assists with monthly marketing and communication for programming. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains proper records, including associate certifications, meetings, and trainings. * Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. POSITION REQUIREMENTS: Education/ Experience Required: * BA/BS in youth related field, business/operational management or related field or youth related programs with at least two years of supervisory experience and payroll management experience required. * Minimum of five years of experience in sports, camp or similar youth related programs required. Prior experience with youth development preferred. * Experience serving on a leadership team of a Y (or similar) membership organization serving over 1,000 membership households preferred. * Proven results in increasing program quality and growth through exceptional planning and organizational skills. * Highly motivated with the ability to meet or exceed goals, cultivate and retain program participants. * Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making. * Strategic planning and tactical execution experience that resulted in achievement of goals. * Excellent personal computer skills and experience with standard business software. * Must be able to work flexible hours including evenings, weekends, and holidays. * Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Under the direct supervision of the Community School Operations Director, the Extended Learning Senior Program Director will provide direct leadership and oversight to programs including afterschool and camp, partner programs, and general Y programs within the Community School while consistently anticipating and exceeding expectations. The senior program director will be responsible for delivering youth development services as outlined by the Community School Director to include organization-wide standards and consistencies throughout all programs. The Senior Program Director will provide supervision to multiple department staff teams driving superior program quality, meeting program enrollments, and enhancing participant experience specifically in the area of achievement, relationships and belonging. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth. This position is a senior member of the Sulphur Springs YMCA senior leadership program team. The Senior Program Director requires strong skills in hiring, staffing, scheduling, quality execution, budget management, relationship management and programming at the director and above level. They are excellent coaches, responsible leaders who are able to interface with all levels of an organization. Day to day operations include relationship management with school staff and community partners, coaching associates toward successful programming and collaborating on decisions for new program development. The Senior Program Director is responsible updating budget, documenting and forecasting whenever required and occasional invoicing and partnering with external vendors as needed. The Senior Program Director creates an environment where Program directors and associates are able to optimize all associate talent on his/her team, conduct mock audits and skills practice sessions, share best practices with other regional Senior Program Directors and handle any family or associate escalations that may occur. Direct reports will include YMCA Program Director K-3rd grade, Program Coordinator 4th-8th grade, the Academic and Behavior Coordinator and Y Reads Coordinator. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Coordinate the development and implementation of the After School, Camp and Partner programs. * Coordinate academic, cultural and recreational programming. * Maintain sign-in logs and participant files with all required paperwork. * Oversee facility management including custodial, safety, classroom, security and transportation. * Submit all required documents on a timely basis including attendance, grant metrics, snack counts, etc. * Establish and maintain partnership/communication with community based organizations, school staff and other collaborators. * Coordinate evaluation process, including surveys of students, parents and staff. * Facilitate regular after school meetings and professional development (in coordination with the YMCA Program Director). * Assist with general clerical office tasks as needed. * Maintain files and records as required; maintain program statistics and prepare reports. * Recruit and coordinate volunteers to assist in out of school time programming. * Participate in program assessment and quality improvement process. Team Leadership * Partners key program leaders to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise. * Provides direct supervision to all direct reports and ensures their professional development and success. * Conducts 1-1s at least every other week with each Program Director; documents agenda and feedback, collaborates on performance and site improvement plans, strategic hiring. * Supervises and leads program teams to create and maintain meaningful and impactful relationships with the families, school administration and staff, and community leaders and members. * Manages staff schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. * Ensures compliance with all federal, state, county and schoolboard laws and regulations related to payroll, licensing, child labor laws, etc. * Partners with Human Resources regarding performance management and by effectively communicating interdepartmental changes, training requirements and ensuring adherence to Y program best practices. * Completes all job related, supervisory and other trainings as required. Fiscal Management * Manages the program budget to/within revenue and expense targets. * Effectively manage budgets and payroll. * Prepares and updates program revenue and expense forecasts to budget as needed. * Ensures reporting is updated and provided to grant manager in a timely manner to ensure accuracy of all spending in the programs. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program staff are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Accountable for ensuring audit compliance and high level of quality programming and safety. * Maintain proper records, including staff member certifications, staff member meetings, and trainings. * Schedules staff members and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. Assists in all other areas as assigned. Education/ Experience Required: * BA/BS in youth related field (Early Childhood Education, Elementary Education), business/operational management or related field or equivalent experience preferred. * Florida Director's Credential preferred. Completion required within 60-days of hire. * Minimum of five years of experience in camp, afterschool, or similar youth related programs with at least two years of supervisory and payroll management experience required. Prior sports management experience also preferred. * Proven results in increasing program quality and growth. * Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants. * Exceptional relationship management experience and capacity to develop effective working relationships with people from a variety of different ethnic, socioeconomic, educational, religious, sexual and generational backgrounds. * Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making. * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. Certifications/Trainings Required * Must obtain within 30 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Now Hiring: Membership Directors - Multiple YMCA Locations Bob Sierra Family YMCA 4029 North Dale Blvd., Tampa, FL 33624 Campo Family YMCA 3414 Culbreath Rd., Valrico, FL 33596 Join a Mission-Driven Team Focused on Growth, Service, and Community The Tampa Metropolitan Area YMCA is hiring a multiple Membership Director for two of our largest and most active suburban locations. These leadership roles are ideal for someone who thrives in a fast-paced, people-centered environment and has a proven track record of driving membership growth, team leadership, and Best in Class customer service. Why Work for the Tampa Y? Expanding Impact Be part of a growing, financially strong YMCA serving diverse, vibrant communities throughout the Tampa Bay area. Excellent Benefits Enjoy comprehensive health coverage, retirement contributions, paid time off, wellness perks, and professional development support. Incredible Location Live and work in a region known for its beautiful weather, active lifestyle, and family-friendly communities. Strong Culture Join a team that values collaboration, service, and creating a welcoming environment for all. Growth Learn from some of the longest tenured senior leadership in the YMCA movement, committed to development and advancement, with 4 current Executive Directors who served in Membership Director roles earlier in their Tampa Y careers. About the Role Reporting to the Center Executive Director, the Membership Director is responsible for the oversight and success of all membership operations. This includes membership acquisition and retention (70%), staff development (10%), community engagement (20%), and ensuring a high-quality experience for members from first visit through ongoing participation. What You'll Do * Lead all aspects of membership acquisition, engagement, and retention * Develop and implement strategies to grow membership and strengthen member satisfaction * Monitor membership metrics and trends to inform planning and improve performance * Collaborate with other department leaders to align membership efforts with program goals * Represent the Y in the community to build awareness, partnerships, and member recruitment opportunities * Promote a culture of Best in Class customer service and continuous improvement * Hire, train, and manage a high-performing Welcome Center and sales team What We're Looking For * 3+ years of experience in membership or other related sales experience * Strong leadership and team development skills * Excellent communication and interpersonal abilities * Results-driven mindset with the ability to analyze data and adjust strategies * A commitment to creating inclusive, respectful, and engaging member experiences * Familiarity with CRM or membership management systems is a plus Additional Details * Bachelor's degree or equivalent experience preferred * CPR, AED, and First Aid certifications required (or obtained within 30 days) * Must live in or be willing to relocate to the Tampa Bay area * Flexibility to work evenings and weekends as needed Make a Meaningful Impact At the Tampa Y, we're more than just a gym, we're a community hub where people connect, grow, and thrive. If you're a motivated leader who enjoys building strong teams and meaningful relationships, we invite you to apply and be part of something bigger. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Welcome Center Operations > Leads the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Ensure standards are being followed for member service and engagement. * Timely notification to member services team associates about any changes regarding center, program and other related information critical to member service and engagement. * Membership Enrollment > Drives membership enrollment including meeting/exceeding established goals. This includes: * Assists the association marketing team and center leadership teams to execute enrollment and marketing plans for the center. * Overseeing the identification and follow-up on opportunities to increase membership and converts prospects to members. * Assists with meeting/exceeding revenue goals (net) for new and existing membership and optimizes the center(s)' membership * Assists with leveraging marketing resources and drives frequent/regular community, web and social media communications and engagement. * Conducts new, returning, and prospect cause-driven member tours and assisting in ensuring a seamless transition based on member-specific needs and interests. * Identify and attend community events to promote Y membership. * Solicit and track sales leads, continually follow-up with prospective members to secure tour appointments, perform all feature/benefit tours of the family center, and close tours by enrolling prospects as members. * Providing enrollment and marketing support as needed including web and/or social media communications and engagement. Operations/Team Leadership * Administration > Manages daily business and administration functions, welcome center operations to ensure best in class membership experience. * Supervises/coaches team and ensures welcome center operations align with member experience, member acquisition, and member administration goals. * Generates and/or analyzes membership, enrollment, and revenue reports to monitor and report on achievement of membership goals. * Ensures adherence to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff. * Team Leadership * Hire, develop, motivate and retain a team of membership associates committed to the YMCA's mission and Promise. * Advocates for association-wide practices and is a source for innovative ways to grow the membership experience, base, and practices. * Provides collaborative leadership and guidance to peers through association-wide membership meetings, direct one-on-one best practice sharing with peers both in and outside the center. * Develops and monitors staff member development plans and training opportunities that promote career growth within the Y. Membership Engagement and Retention > Increases member connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated and aligned to YMCA goals including: * Gathers data about member satisfaction and interests to ensure connection to programs, services, and other members. * Partner with center leadership, program operations, and other related teams to ensure the member experience is consistent, integrated and aligned with member needs. * Oversees new and returning member orientation to ensure effective onboarding to include wellness and program teams. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains proper records, including associate certifications, meetings, and trainings. * Schedules associates and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. * Completes all job related, supervisory and other trainings as required. Performs all other duties as assigned. Education/ Experience Required: * Bachelor's degree in related field preferred or equivalent combination of education and experience * Previous supervisory experience in sales and customer service preferred which would include three or more years' experience in managing personnel * Has supervised or served in leadership role in 1,500+ unit membership base preferred * Supervision of budget exceeding $500,000 preferred (or equivalent budgeting and / or goal achievement) * Demonstrated track record of generating leads and closing sales * Demonstrated track record of developing and implementing results oriented retention and engagement strategies * Strategic planning and tactical execution experience that resulted in achievement of goals * Excellent personal computer skills and experience with standard business software * Must be able to work flexible hours including evenings, weekends, and holidays * Ability to relate effectively to diverse groups of people from all social and economic segments of the community Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in BLS, First Aid, and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Site Supervisor, the Afterschool Counselor provides safety, well-being and development of participants in the after school program and is instrumental in closing the Achievement Gap and cultivating an environment in which youth have a sense of belonging. This position interacts and serves as a mentor for youth, helping to nurture their self-esteem, confidence and to reflect the Tampa Y core values when interacting with youth. The Afterschool Counselor exhibits behaviors and attitudes that are consistent with the Tampa YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Maintains complete responsibility for a program group of 20-25 students at all * Maintains face counts and headcounts with staff ratio at all times * Greets children and maintains a high level of professional courtesy with parents, facility personnel, staff and clients at all times. * Creates a positive atmosphere, which boosts self-esteem and general self-concept for all * Ensures quality of supplies, equipment and materials are well maintained. Implements curriculum that is developmentally and culturally Operations/Leadership * Adheres to, ensures enforcement of program rules, and communicates them positively and effectively to program participants. * Supervises and implements activities for a group of children in accordance to both age and developmentally appropriate practices. * Assists with the set up and cleanup of program * Accurately completes and turns in all reports by due dates, if * Ensures the use of the electronic time and attendance software system. All time change requests must be completed and submitted by assigned due date. * Reports to work on time, as scheduled and must be in approved YMCA uniform. * Immediately notify your Program Director if you are going to be late or absent. Last minute notification of absence may result in disciplinary action. * Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct. * Reports and documents behavior issues immediately to the Site Supervisor * Maintains positive relationships with parents and other staff. Models relationship-building skills in all interactions. * Assists with the Annual Giving * Suggests ideas and actions to improve the * Attends all staff meetings and training * Must have reliable transportation and willing to travel, if * Performs all other duties as Safety and Risk Management: * Ensures all emergency procedures are * Ensures proper attendance procedures are met (sign in/sign out log daily). Reports discrepancies to the Site Supervisor immediately. * Ensures that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor as needed. * Provides daily inspections of areas used by the program to ensure both cleanliness and * Reports any questionable signs of abuse and documents the incident with the Site Supervisor * Reports incidents and accidents immediately to the Site * Performs first aid as needed and ensures injury incident forms are completed in a timely Reports injuries immediately to Site Supervisor. * Identifies and directly reports instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues. * Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or The Tampa YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Director of Quality and Risk Management. * Conducts thirty-minute face counts to ensure that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor immediately. * Ensures all emergency medication for participants are maintained and accessible at all times during programming. Additional medication training may be required, including the implementation of administering medicine such as epi-pens, inhalers, shots, injections for diabetes, etc. Education/Experience: * 18 years or older, preferred. * High School Diploma or GED, preferred. * Must have a minimum of one-year experience in school, community, volunteer or work experience in a role requiring interaction with youth. * Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others. Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First Aid * Must obtain within 10 days of employment 8 Early Learning Modules or equivalent * Maintain other required certifications as stated in the training WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.