Tampa YMCA jobs in Tampa, FL - 78 jobs

Under the direction of the Program Director, the Family Programming Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for providing safe and enjoyable childcare for members and their children by maintaining visual and auditory supervision at all times. Attendants are responsible for the safety and well-being of each child under their supervision and will provide engagement and direction to a large group of children varying in age and ability. In addition, attendants will exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Demonstrate enthusiasm and a passion for working with children of all ages and abilities * Communicate in a professional and positive manner to children, parents, guests, and other associates * Provide a safe and enjoyable environment for members and their children * Greet every parent and child as they arrive and depart from the area and ensures that parents/guardians follow the sign in/sign out procedures for drop off and pick up according to Y policies/procedures * Engage children by implementing curriculum, thematic discussions, arts and crafts activities, and best practices daily * Initiate and supervise age appropriate games and activities * Maintain a clean environment by disinfecting toys, wiping tables and chairs, wiping shelves, putting toys and equipment away properly, cleaning common areas, and wiping bathrooms and sinks down as necessary * Maintain a safe environment by directly supervising children throughout the program area - encouraging positive behaviors, knowing where each child is at all times and never leaving a child unattended, maintaining the sign in/sign out sheet, identifying potential hazards in the area, and adhering to Y policies and s * Follow standards and policies as explained in the Family Programming Staff Handbook, the Parent Manual, and the Tampa YMCA Employee Handbook * Enforce all rules and make effective decision making to assure the safety and security of program participants * Facilitate group games, activities, and arts and crafts during the Parent's Night Out program * Set up and clean up for the Parent's Night Out event * Perform general housekeeping tasks; maintains clean and safe are * Apply YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures including serving as a mandated reporter * Attend staff meetings and training programs, as required * Exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association * Perform all other duties as assigned Education/ Experience Required: * Must be at least 15 years of age; 16 years of age preferred * High School Diploma or GED preferred * Preferred but not required: School, community, volunteer, or work experience requiring interaction with children Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED, and First Aid * Complete required Stay and Play trainings within first 30 days of employment * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** ) * Must successfully complete all Child Abuse Prevention trainings as required upon hire and before working in program area * Maintain and complete other required certifications as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Under the direction of the Associate Program Director - Afterschool and Camp, the Afterschool Tutor provides for the safety, well-being and development of participants in the Sulphur Springs YMCA Out of School Time Program. The tutor interacts and serves as a mentor for students, helping to nurture the self-esteem, confidence and core values of each and every participant, as well as, exhibits behaviors and attitudes that are consistent with the YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Designs and implements innovative, quality educational lessons and activities, that are aligned with the school's curriculum. * Creates a classroom environment that promotes working, learning and creating. * Supervises a group of children and assumes responsibility for behavior problems, discipline and control of the classroom, and communication with parents. * Contributes to the morale of the staff and children and shares creativity and enthusiasm with in the program. * Provides in-class support to other staff and acts as part of the YMCA staff team. * Attends and participates in all mandatory staff meetings and training sessions arranged by the Associate Program Director - Afterschool and Camp. * Be familiar with all emergency procedures and phone numbers. * Preforms other duties as assigned. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program staff are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintains proper records, including staff member certifications, staff member meetings, and trainings. * Ensures staff members and volunteers are scheduled in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. * Assists in all areas, project teams, job tasks as assigned. * Attends all conferences, trainings, meetings, and presentations as assigned. Education/ Experience Required: * Teacher Certification or a degree in education is preferred. One or more years working or volunteering with children between the ages of 5 and 13 within learning environments such as a classroom or a tutor. Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability, and patience in communicating with others. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in CPR, AED and First Aid. * Maintain other required certifications as stated in the training matrix. * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** )

Under the direction of the Site Supervisor, the Afterschool Counselor provides safety, well-being and development of participants in the after school program and is instrumental in closing the Achievement Gap and cultivating an environment in which youth have a sense of belonging. This position interacts and serves as a mentor for youth, helping to nurture their self-esteem, confidence and to reflect the Tampa Y core values when interacting with youth. The Afterschool Counselor exhibits behaviors and attitudes that are consistent with the Tampa YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Maintains complete responsibility for a program group of 20-25 students at all * Maintains face counts and headcounts with staff ratio at all times * Greets children and maintains a high level of professional courtesy with parents, facility personnel, staff and clients at all times. * Creates a positive atmosphere, which boosts self-esteem and general self-concept for all * Ensures quality of supplies, equipment and materials are well maintained. Implements curriculum that is developmentally and culturally Operations/Leadership * Adheres to, ensures enforcement of program rules, and communicates them positively and effectively to program participants. * Supervises and implements activities for a group of children in accordance to both age and developmentally appropriate practices. * Assists with the set up and cleanup of program * Accurately completes and turns in all reports by due dates, if * Ensures the use of the electronic time and attendance software system. All time change requests must be completed and submitted by assigned due date. * Reports to work on time, as scheduled and must be in approved YMCA uniform. * Immediately notify your Program Director if you are going to be late or absent. Last minute notification of absence may result in disciplinary action. * Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct. * Reports and documents behavior issues immediately to the Site Supervisor * Maintains positive relationships with parents and other staff. Models relationship-building skills in all interactions. * Assists with the Annual Giving * Suggests ideas and actions to improve the * Attends all staff meetings and training * Must have reliable transportation and willing to travel, if * Performs all other duties as Safety and Risk Management: * Ensures all emergency procedures are * Ensures proper attendance procedures are met (sign in/sign out log daily). Reports discrepancies to the Site Supervisor immediately. * Ensures that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor as needed. * Provides daily inspections of areas used by the program to ensure both cleanliness and * Reports any questionable signs of abuse and documents the incident with the Site Supervisor * Reports incidents and accidents immediately to the Site * Performs first aid as needed and ensures injury incident forms are completed in a timely Reports injuries immediately to Site Supervisor. * Identifies and directly reports instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues. * Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or The Tampa YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Director of Quality and Risk Management. * Conducts thirty-minute face counts to ensure that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor immediately. * Ensures all emergency medication for participants are maintained and accessible at all times during programming. * Additional medication training may be required, including the implementation of administering medicine such as epi-pens, inhalers, shots, injections for diabetes, etc. Education/Experience: * 18 years or older, preferred. * High School Diploma or GED, preferred. * Must have a minimum of one-year experience in school, community, volunteer or work experience in a role requiring interaction with youth. * Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others. Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First Aid * Must obtain within 10 days of employment 8 Early Learning Modules or equivalent * Maintain other required certifications as stated in the training * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** ) WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Advisor, under the director of the Membership Director (or assigned supervisor), is the first impression and sets the stage for an exceptional member and guest experience. While demonstrating a welcoming, genuine, hopeful, nurturing and determined approach, the Welcome Center Advisor I will greet all members and guests, and ensure proper check-in procedures are being followed, manage incoming calls from multiple phone lines, process program registrations, provide cause-driven tours to prospective members, and collaboratively work towards reaching team goals each month. The Welcome Center Advisor I collaborates with all team members and assists in enhancing the member experience to enhance membership acquisition activities, engagement, and retention. This position, as assigned, supports training activities, monitoring, and problem solving for new associates while maintaining a clean, safe and orderly work environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Welcome Center Operations: Assists leadership with the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Greets all enthusiastically and with a smile as they enter the facility and adheres to sign-in/out procedures for guests/visitors. * When possible, recognizes members by their name at time of sign in. * Builds relationships with members; help members connect with one another and the YMCA. * Provides excellent service to members, guests, and program participants in the YMCA and on the phone. * Provides accurate information regarding center and association programs and services and follows up with member questions in a timely manner - collaborating with supervisor for issues / questions as necessary. * Assists other associates as necessary to support member services to include conflict resolution, resolving general transaction and/or program issues. Membership Sales: Supports membership sales including meeting/exceeding established goals to include, but not limited to: * Conducts new, returning, and prospect tours and assists in ensuring a seamless transition based on member-specific needs and interests. * Regularly communicates with prospective members, by phone and in writing, to encourage and provide member trials, tours, and/or to join. * Processes member/guest transactions to include, but not limited to: selling memberships, program registrations, membership cancellations, refunds, etc. * Proactively identifies and resolves member issues and concerns; informs supervisor of unusual situations or unresolved issues. * Promotes and adheres to all Tampa Y policies, safety protocols, and best practices. Membership Engagement and Retention: Facilitates member connection and commitment to YMCA programs and services and collaborates with Membership Director to ensure the member experience is consistent, integrated and aligned to YMCA goals for member experience and engagement to include, but not limited to: * Works with Membership Director and center leadership staff to implement member retention and outreach strategies to increase member satisfaction and retention rates. * Provides a visible presence in the center and actively interacts with prospects and members to ensure member and prospect needs are achieved. * Increases member engagement and program participation by introducing members to other members and using member profiles and interactions to tailor suggestions for new programs, services, or activities. * Collaborates with wellness and program operations teams to identify and tailor program/services to member needs and interests. * Proactively identifies and resolves member issues and concerns. General Operations: Supports all departments as necessary to ensure "best in class" services and programs to include, but not limited to: * Welcome phone calls from program participants and/or new members * Attends training, meetings, and workshops as assigned * Delivers Association training and monitors new associates as assigned * Encourages other associates and support their efforts in acquiring, retaining, and engaging members in programs and services * Suggests innovative processes, procedures, and programs that support members * Performs all duties as assigned by supervisor(s) Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves serving and helping others Applicants must be able to: * Smile * Create and maintain eye contact * Speak enthusiastically * Make emotional connection with members / guests/ and program participants Preferred Candidates: * Have prior experience in customer service in fast paced high volume environment (one year). * Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology. * Possess excellent interpersonal and problem solving skills with specific examples in problem solving and/or critical thinking to resolve an issue. * Experienced in target selling with track record of closing sales or suggestive selling skills (retail, services, restaurant). * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. * High School Diploma and education in marketing, customer service or related customer service/sales fields. * Have reliable transportation. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Must achieve OpenDoor training within 30 days of hire/starting this position. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

Under the direct supervision of the Center Executive Director, the Sr. Athletics Director will provide direct leadership and oversight to Sports Programs, and general Y programs within the center while consistently anticipating and exceeding member expectations. The Sr. Athletics Director will be responsible for creating and implementing an integrated program strategy to support membership while delivering services as outlined by the association to include organization-wide standards and consistencies throughout all programs. The Sr. Athletic Director will provide supervision to a staff team driving superior program quality, ensuring all programs support membership, increasing program enrollments, and enhancing the member/participant experience. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for member/participant satisfaction, financial management and overall growth. Critical areas of expertise include: leading others and working in teams, highly organized program management, delivering and managing robust programs focusing on quality, proven results in growth in programs, successfully overseeing part-time and entry-level teams and interviewing, hiring and onboarding associates, managing program quality, development and implementation of curriculum programming, staff leadership, proven results in growth in programs, successfully overseeing part-time and entry-level staff teams and interviewing, hiring and onboarding staff members. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Sports Operations > Works with the Center Executive Director to assist in implementing and overseeing all sports programs including youth & adult sports as well as clinics and sports camps. This includes, but not limited to: * Assists Center Executive Director to develop and implement program quality and growth strategies to increase member satisfaction and retention. * Assists in strategy implementation to achieve strategic plan targets for sports programming. * Monitors and documents activity/event performance for future planning. * Ensures that all sports staff adhere to standards of communication, safety, image, and engagement with both children and parents. * Recruits volunteer coaches to support sports programming needs. * Provides a visible presence in the center and sports department. Actively engages members to ensure member needs are met. * Assists the Center Executive Director with the implementation of association surveys and action plans - tracking metrics and NPS. * Participates as an innovator for new and unique activities/programs/events/classes based on both solicited and unsolicited member feedback. * Proactively identifies and resolves member issues and concerns. * Program Operations > * Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipates and exceeds expectations consistently throughout programs. * Develops and implements association survey and measurement strategies and action plans through NPS surveys. * Leads strategy implementation to achieve strategic plan targets for programming. * Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals. * Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives. * Dedicated focus on program growth, innovation and quality results. * Dedicated focus on program growth, innovation and quality results. * Open Play Oversight & Member Experience > * Provide leadership and oversight of all open play offerings, including but not limited to basketball, pickleball, volleyball, and general gym use. * Develop, implement, and enforce clear open play guidelines, court rotation systems, and usage policies to ensure safe, equitable, and positive member experiences. * Schedule open play activities to balance member demand, program offerings, and facility availability. * Train, support, and supervise staff responsible for facilitating open play, with an emphasis on customer service, inclusion, and conflict resolution. * Serve as a point of escalation for open play concerns, proactively addressing issues to maintain a welcoming and respectful environment. * Space Optimization & Program Expansion> * Strategically evaluate and optimize the use of all program spaces, including the Airnasium, AquaTurf, gymnasiums, and outdoor fields, to maximize participation and revenue while supporting mission impact. * Identify underutilized time blocks and spaces and develop new programs, leagues, clinics, events, and open-use opportunities to expand the program catalog. * Lead the development of evening and nighttime programming on sports fields * Collaborate with Operations / Facilities to ensure spaces are safely prepared, properly staffed, and effectively promoted. * Monitor participation data and financial performance to assess program success and continuously refine offerings. * Team Leadership * Provides direct supervision and leadership to the sports staff and volunteers (where applicable) to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise. * Provides direct supervision to all direct reports and ensures their professional development and success. * Supervises and leads program teams to create and maintain meaningful and impactful relationships. * Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. * Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc. * Completes all job related, supervisory and other trainings as required. * Performs other duties as assigned. Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** )

Under the direction of the Aquatic Director, Pool Manager, and/or Senior Lifeguard, the Lifeguard is responsible for providing a safe, welcoming, clean, and member/participant focused environment for all members in and around the aquatic facilities. This includes responding to emergencies and administering CPR/AED, First Aid and Oxygen effectively according to certifications. Lifeguards must be alert and identifiable at all times and keep a professional appearance. The lifeguard must work at peak efficiency in all aspects of the aquatic department as assigned and exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Practice preventative lifeguarding by following and enforcing pool rules and policies promptly, and completes a routine check of pool and deck area regularly throughout their shift * Check, clean, and store required safety equipment and report any concerns to the Aquatic Director or designee immediately * Responsible for securing the pool area at all times, including but not limited to: locking/unlocking doors and gates to control access to the aquatic areas * Maintain cleanliness around aquatic facility and surrounding areas * Monitor chemical balance of pool and records on appropriate forms. Report any concerns to the Aquatic Director or designee immediately * Provide undistracted supervision of the pool while on duty. Demonstrate vigilant scanning, 180 degrees, every 10 seconds checking the bottom, middle and top of their zone including a downward sweep * Follow Association policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff * Understand and perform rescues and emergency procedures, document accidents on the proper forms and communicate to the Aquatic Director or designee as outlined in the EAP in a timely manner in accordance with aquatic, facility, certification policies and requirements * Maintain accurate record of hours worked and be responsible for finding substitutes for absences * Engage in positive public relations with participants, members and guest ensuring a positive experience * Adhere to the Association operating policies and procedures by operating the programs within the guidelines set forth as well as swim test procedures * May be asked to assist a certified swim lesson instructor with class instruction as directed by the Aquatics Director or designee * Attend and actively participate in all trainings, staff meetings/in-services and guard drills as assigned * Perform all other duties as assigned Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age * If 15 years old you must work with 18+ year old lifeguard unless there is an Aquatic Director and/or Full-Time Pool Manager on site during entire shift * Proficient in the water as determined by passing a swim test * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds * Represent the YMCA in a positive manner Certifications/Trainings Required: * Must possess and maintain current American Red Cross Lifeguard certification including Oxygen. (If holding YMCA Lifeguard certification, must crossover to ARC within 60 days of employment) * Must possess and maintain current CPR/AED (in compliance with Lifeguard certification), First Aid, and Oxygen * May be asked to acquire additional certifications as required by the Aquatics Director or designee WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee frequently is required to remain alert, with no lapses in consciousness * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions * Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members * Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress * Remain in or around designated aquatic areas at all times * While performing the duties of this job, the employee is regularly required to move to various locations, sit and/or stand for extended periods, including in and around elevated chair * Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions * Ability to crouch and bend at the waist and knees * Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively * Must have flexibility and the ability to adapt to changing circumstances * Ability to lift and move a minimum of 50 pounds * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

Under the direction of the Program Director, the Family Programming Lead Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for oversight of the Stay & Play program area during scheduled shifts, ensuring that the program adheres to all Y standards, policies, and procedures. Provide safe and enjoyable childcare for members and their children. Maintain visual and auditory supervision at all times. Be responsible for the safety and well-being of each child under their supervision and provide engagement and direction to a large group of children varying in age and ability. Exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Serves as a leader for Family Programming Attendants by exhibiting exceptional member services to all * Responsible for maintaining proper staff to child ratios * Communicate in a professional and positive manner to children, parents, guests, and other associates * Provide a safe and enjoyable environment for members and their children * Greet every parent and child as they arrive and depart from the area and ensures that parents/guardians follow the sign in/sign out procedures for drop off and pick up according to Y policies/procedures * Engage children by implementing, curriculum, thematic discussions, arts and crafts activities, and best practices daily * Initiate and supervise age appropriate curriculum, games and activities * Maintain a clean environment by disinfecting toys, wiping tables and chairs, wiping shelves, putting toys and equipment away properly, cleaning common areas, and wiping bathrooms and sinks down as necessary * Maintain a safe environment by directly supervising children throughout the program areas - encouraging positive behaviors, knowing where each child is at all times and never leaving a child unattended, maintaining the sign in/sign out process, identifying potential hazards in the area, and adhering to Y policies and standards * Follow standards and policies as explained in the Family Programming Staff Handbook, the Parent Manual, and the Tampa YMCA Employee Handbook * Collaborate with Program Director to ensure readiness for facility and quality audit processes * Enforce all rules and make effective decisions to ensure the safety and security of program participants * Ensure associates understand and consistently display engagement standards for the Stay & Play program area; and implement curriculum, thematic learning centers, arts and crafts activities, and best practices daily * Ensure associates meet Y standards for maintaining a clean and safe environment in the Stay & Play, Youth Zone, and Parent's Night Out program areas by following Y policies and procedures as stated in the Family Programming Staff Handbook, the Parent Manual, and the Tampa YMCA Employee Handbook. * During Parent's Night Out program, greet every parent and child as they arrive and depart from the area and ensures that parents/guardians follow the sign in/sign out procedures for drop off and pick up according to Y policies/procedures * Facilitate group games, activities, and arts and crafts during the Parent's Night Out program * Perform general housekeeping tasks; maintains clean and safe area * Apply YMCA policies and procedures, including those related to medical and behavior management situations, child abuse prevention, and emergency procedures * Attend staff meetings and training programs, as required * Exhibit behaviors and attitudes consistent with the YMCA Mission and policies of the association * Adhere to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or abandonment. The YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Quality and Risk Management Director. * Perform other duties as assigned Education/ Experience Required: * Must have a minimum of one experience in school, community, volunteer or work experience in a role requiring interaction with youth * Must demonstrate skills to effectively communicate with associates, supervisors, members, and participants in a positive forward facing manor * Must be at least 21 years of age * High School Diploma or GED preferred, but not necessary Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, First Aid, and AED * Must complete required Family Programming trainings within first 30 days of employment * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** ) * Must successfully complete all Child Abuse Prevention Training as required upon hire and before working in program area * Maintain and complete other required certifications as assigned

Under the direct supervision of the Community School Operations Director, the Extended Learning Senior Program Director will provide direct leadership and oversight to programs including afterschool and camp, partner programs, and general Y programs within the Community School while consistently anticipating and exceeding expectations. The senior program director will be responsible for delivering youth development services as outlined by the Community School Director to include organization-wide standards and consistencies throughout all programs. The Senior Program Director will provide supervision to multiple department staff teams driving superior program quality, meeting program enrollments, and enhancing participant experience specifically in the area of achievement, relationships and belonging. This position ensures that their teams operate efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth. This position is a senior member of the Sulphur Springs YMCA senior leadership program team. The Senior Program Director requires strong skills in hiring, staffing, scheduling, quality execution, budget management, relationship management and programming at the director and above level. They are excellent coaches, responsible leaders who are able to interface with all levels of an organization. Day to day operations include relationship management with school staff and community partners, coaching associates toward successful programming and collaborating on decisions for new program development. The Senior Program Director is responsible updating budget, documenting and forecasting whenever required and occasional invoicing and partnering with external vendors as needed. The Senior Program Director creates an environment where Program directors and associates are able to optimize all associate talent on his/her team, conduct mock audits and skills practice sessions, share best practices with other regional Senior Program Directors and handle any family or associate escalations that may occur. Direct reports will include YMCA Program Director K-3rd grade, Program Coordinator 4th-8th grade, the Academic and Behavior Coordinator and Y Reads Coordinator. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Coordinate the development and implementation of the After School, Camp and Partner programs. * Coordinate academic, cultural and recreational programming. * Maintain sign-in logs and participant files with all required paperwork. * Oversee facility management including custodial, safety, classroom, security and transportation. * Submit all required documents on a timely basis including attendance, grant metrics, snack counts, etc. * Establish and maintain partnership/communication with community based organizations, school staff and other collaborators. * Coordinate evaluation process, including surveys of students, parents and staff. * Facilitate regular after school meetings and professional development (in coordination with the YMCA Program Director). * Assist with general clerical office tasks as needed. * Maintain files and records as required; maintain program statistics and prepare reports. * Recruit and coordinate volunteers to assist in out of school time programming. * Participate in program assessment and quality improvement process. Team Leadership * Partners key program leaders to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise. * Provides direct supervision to all direct reports and ensures their professional development and success. * Conducts 1-1s at least every other week with each Program Director; documents agenda and feedback, collaborates on performance and site improvement plans, strategic hiring. * Supervises and leads program teams to create and maintain meaningful and impactful relationships with the families, school administration and staff, and community leaders and members. * Manages staff schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times. * Ensures compliance with all federal, state, county and schoolboard laws and regulations related to payroll, licensing, child labor laws, etc. * Partners with Human Resources regarding performance management and by effectively communicating interdepartmental changes, training requirements and ensuring adherence to Y program best practices. * Completes all job related, supervisory and other trainings as required. Fiscal Management * Manages the program budget to/within revenue and expense targets. * Effectively manage budgets and payroll. * Prepares and updates program revenue and expense forecasts to budget as needed. * Ensures reporting is updated and provided to grant manager in a timely manner to ensure accuracy of all spending in the programs. Safety and Risk Management * Ensures all Tampa Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention. * Ensures all program staff are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Accountable for ensuring audit compliance and high level of quality programming and safety. * Maintain proper records, including staff member certifications, staff member meetings, and trainings. * Schedules staff members and volunteers in accordance to safety and program needs and ensures all safety and program ratios are followed. * Monitors programming to adhere to all state, local and YMCA health & safety regulations. Assists in all other areas as assigned. Education/ Experience Required: * BA/BS in youth related field (Early Childhood Education, Elementary Education), business/operational management or related field or equivalent experience preferred. * Florida Director's Credential preferred. Completion required within 60-days of hire. * Minimum of five years of experience in camp, afterschool, or similar youth related programs with at least two years of supervisory and payroll management experience required. Prior sports management experience also preferred. * Proven results in increasing program quality and growth. * Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants. * Exceptional relationship management experience and capacity to develop effective working relationships with people from a variety of different ethnic, socioeconomic, educational, religious, sexual and generational backgrounds. * Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results. * Demonstrated ability to multi-task and adapt to changing contexts and priorities. * Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making. * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. Certifications/Trainings Required * Must obtain within 30 days of employment and then maintain current certifications in CPR, First Aid, AED and Oxygen Administration. * Maintain other required certifications as stated in the training matrix. * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** ) PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed. * Must be able to perform all duties and functions of those that are supervised

Do more with your summer! Are you energetic, enthusiastic, and fun with a great attitude? Are you willing to step out of the box and let your creative side shine? You'll help promote positive character values in a caring environment while learning how to lead youth activities such as sports, swimming, arts & crafts and indoor and outdoor games. Regardless of your future goals, a YMCA summer camp experience is an invaluable life opportunity. It teaches you how to work with and lead others, all while making a difference in your community this summer. Summer Camp Counselor ($14/hour) * Must be 16 years of age or older * Provides direct supervision of campers * Leads group of camper activities * Prior experience preferred (CIT/Jr. Counselor/Youth Leader) * Preferred availability Monday-Friday 9am-4pm Activity Instructor ($15/hour) * Must be 18 years of age or older * Responsible for developing curriculum in assigned area * Positions include: arts and crafts, nature, music, science, sports, outdoor education * Supports special events activities * Activity management * Prior childcare experience preferred * Preferred availability Monday-Friday 9am-4pm Senior Counselor ($15/hour) * Must be 21 years of age or older * May provide direct supervision of campers * May lead a group of camper activities * May serve as a resource and unit leader/lead counselor for other team members (provide breaks for counselors, etc.) * May have administrative duties * Program planning responsibilities * Prior childcare experience preferred * Preferred availability Monday-Friday 9am-4pm Successful completion of pre-employment Level 2 background check required. For more information click the link -******************************** Must be available to attend mandatory trainings in May, and available for a majority of the summer May through August.

Under the direction of the Aquatic Director, Pool Manager, and/or Senior Lifeguard, the Lifeguard is responsible for providing a safe, welcoming, clean, and member/participant focused environment for all members in and around the aquatic facilities. This includes responding to emergencies and administering CPR/AED, First Aid and Oxygen effectively according to certifications. Lifeguards must be alert and identifiable at all times and keep a professional appearance. The lifeguard must work at peak efficiency in all aspects of the aquatic department as assigned and exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Practice preventative lifeguarding by following and enforcing pool rules and policies promptly, and completes a routine check of pool and deck area regularly throughout their shift * Check, clean, and store required safety equipment and report any concerns to the Aquatic Director or designee immediately * Responsible for securing the pool area at all times, including but not limited to: locking/unlocking doors and gates to control access to the aquatic areas * Maintain cleanliness around aquatic facility and surrounding areas * Monitor chemical balance of pool and records on appropriate forms. Report any concerns to the Aquatic Director or designee immediately * Provide undistracted supervision of the pool while on duty. Demonstrate vigilant scanning, 180 degrees, every 10 seconds checking the bottom, middle and top of their zone including a downward sweep * Follow Association policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff * Understand and perform rescues and emergency procedures, document accidents on the proper forms and communicate to the Aquatic Director or designee as outlined in the EAP in a timely manner in accordance with aquatic, facility, certification policies and requirements * Maintain accurate record of hours worked and be responsible for finding substitutes for absences * Engage in positive public relations with participants, members and guest ensuring a positive experience * Adhere to the Association operating policies and procedures by operating the programs within the guidelines set forth as well as swim test procedures * May be asked to assist a certified swim lesson instructor with class instruction as directed by the Aquatics Director or designee * Attend and actively participate in all trainings, staff meetings/in-services and guard drills as assigned * Perform all other duties as assigned Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age * If 15 years old you must work with 18+ year old lifeguard unless there is an Aquatic Director and/or Full-Time Pool Manager on site during entire shift * Proficient in the water as determined by passing a swim test * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds * Represent the YMCA in a positive manner Certifications/Trainings Required: * Must possess and maintain current American Red Cross Lifeguard certification including Oxygen. (If holding YMCA Lifeguard certification, must crossover to ARC within 60 days of employment) * Must possess and maintain current CPR/AED (in compliance with Lifeguard certification), First Aid, and Oxygen * May be asked to acquire additional certifications as required by the Aquatics Director or designee WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee frequently is required to remain alert, with no lapses in consciousness * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions * Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members * Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress * Remain in or around designated aquatic areas at all times * While performing the duties of this job, the employee is regularly required to move to various locations, sit and/or stand for extended periods, including in and around elevated chair * Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions * Ability to crouch and bend at the waist and knees * Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively * Must have flexibility and the ability to adapt to changing circumstances * Ability to lift and move a minimum of 50 pounds * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

Under the direction of the Wellness Director, the Personal Trainer provides leadership and education to members by coaching members on proper exercise, nutrition and healthy lifestyle adaptation resulting in healthier individuals through a quality program for all involved. The personal trainer provides a fee-based service with all fees determined and paid to the YMCA. The Personal Trainer will consistently exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Evaluates the participant's fitness level through a fitness evaluation or assessment. * Assists the participant in creating goals that are achievable. * Creates a program and makes recommendations that are within the personal trainer's expertise. * Monitors the progress of the member throughout the training program continuously modifying the program to achieve the stated goals. * Provides continuous education regarding "risk factor" modification and pre-established goal accomplishments to participants. * Demonstrates confidentiality between the personal trainer and member. * Ensures that the highest quality of service is provided. * Continuous personal education to maintain industry standards and current certification(s). * Maintains and cleans equipment according to the schedule or as requested by supervisor . * Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth. * Follows YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements. * Completes all job related meetings and trainings as required. * Performs any other duties as assigned by the Wellness Director. PAY SCALE: This scale is based on Job Title and number of hours trained per pay period. Due to pay calculation, this position is ineligible for a merit increase. Pay rates will be evaluated to market based on business needs. 0-10 Hours 11-20 Hours 21+ Hours Personal Trainer I $20.00 $26.00 $33.00 Personal Trainer II $26.00 $32.00 $38.00 Education/Experience Required: * Must be at least 18 years of age or older. * Must have a Personal Trainer certification from one of the accredited national personal training organizations. * Knowledge and application of wellness, primarily physical fitness and an understanding of how to set basic fitness goals. * Ability to demonstrate knowledge and experience of personal training techniques and practices. * Experience with active listening techniques and interpersonal skills. * Ability to communicate effectively, both orally and in writing. * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds. * Represent the YMCA in a positive manner. * Personal Trainer I requires less than 600 hours of previous training experience. * Personal Trainer II requires more than 600 hours of previous training experience, or a bachelors/masters degree in Exercise Science or a health-related field. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * Ability to plan, lead, and participate in classes and activities. * Ability to verbally and physically communicate program content. * Ability to hear participant discussion and questions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to lift equipment and perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, lifting, and reaching. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 50 pounds. * Ability to stand for an extended period of time. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate. * Availability to work flexible hours including evenings, weekends, and holidays as needed.

Under the direction of the Program Director, the Family Programming Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for providing safe and enjoyable childcare for members and their children by maintaining visual and auditory supervision at all times. Attendants are responsible for the safety and well-being of each child under their supervision and will provide engagement and direction to a large group of children varying in age and ability. In addition, attendants will exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Demonstrate enthusiasm and a passion for working with children of all ages and abilities * Communicate in a professional and positive manner to children, parents, guests, and other associates * Provide a safe and enjoyable environment for members and their children * Greet every parent and child as they arrive and depart from the area and ensures that parents/guardians follow the sign in/sign out procedures for drop off and pick up according to Y policies/procedures * Engage children by implementing curriculum, thematic discussions, arts and crafts activities, and best practices daily * Initiate and supervise age appropriate games and activities * Maintain a clean environment by disinfecting toys, wiping tables and chairs, wiping shelves, putting toys and equipment away properly, cleaning common areas, and wiping bathrooms and sinks down as necessary * Maintain a safe environment by directly supervising children throughout the program area - encouraging positive behaviors, knowing where each child is at all times and never leaving a child unattended, maintaining the sign in/sign out sheet, identifying potential hazards in the area, and adhering to Y policies and s * Follow standards and policies as explained in the Family Programming Staff Handbook, the Parent Manual, and the Tampa YMCA Employee Handbook * Enforce all rules and make effective decision making to assure the safety and security of program participants * Facilitate group games, activities, and arts and crafts during the Parent's Night Out program * Set up and clean up for the Parent's Night Out event * Perform general housekeeping tasks; maintains clean and safe are * Apply YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures including serving as a mandated reporter * Attend staff meetings and training programs, as required * Exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the association * Perform all other duties as assigned Education/ Experience Required: * Must be at least 15 years of age; 16 years of age preferred * High School Diploma or GED preferred * Preferred but not required: School, community, volunteer, or work experience requiring interaction with children Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED, and First Aid * Complete required Stay and Play trainings within first 30 days of employment * Must successfully complete Level 2 fingerprinting * Must successfully complete all Child Abuse Prevention trainings as required upon hire and before working in program area * Maintain and complete other required certifications as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Advisor, under the director of the Membership Director (or assigned supervisor), is the first impression and sets the stage for an exceptional member and guest experience. While demonstrating a welcoming, genuine, hopeful, nurturing and determined approach, the Welcome Center Advisor I will greet all members and guests, and ensure proper check-in procedures are being followed, manage incoming calls from multiple phone lines, process program registrations, provide cause-driven tours to prospective members, and collaboratively work towards reaching team goals each month. The Welcome Center Advisor I collaborates with all team members and assists in enhancing the member experience to enhance membership acquisition activities, engagement, and retention. This position, as assigned, supports training activities, monitoring, and problem solving for new associates while maintaining a clean, safe and orderly work environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Welcome Center Operations: Assists leadership with the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Greets all enthusiastically and with a smile as they enter the facility and adheres to sign-in/out procedures for guests/visitors. * When possible, recognizes members by their name at time of sign in. * Builds relationships with members; help members connect with one another and the YMCA. * Provides excellent service to members, guests, and program participants in the YMCA and on the phone. * Provides accurate information regarding center and association programs and services and follows up with member questions in a timely manner - collaborating with supervisor for issues / questions as necessary. * Assists other associates as necessary to support member services to include conflict resolution, resolving general transaction and/or program issues. Membership Sales: Supports membership sales including meeting/exceeding established goals to include, but not limited to: * Conducts new, returning, and prospect tours and assists in ensuring a seamless transition based on member-specific needs and interests. * Regularly communicates with prospective members, by phone and in writing, to encourage and provide member trials, tours, and/or to join. * Processes member/guest transactions to include, but not limited to: selling memberships, program registrations, membership cancellations, refunds, etc. * Proactively identifies and resolves member issues and concerns; informs supervisor of unusual situations or unresolved issues. * Promotes and adheres to all Tampa Y policies, safety protocols, and best practices. Membership Engagement and Retention: Facilitates member connection and commitment to YMCA programs and services and collaborates with Membership Director to ensure the member experience is consistent, integrated and aligned to YMCA goals for member experience and engagement to include, but not limited to: * Works with Membership Director and center leadership staff to implement member retention and outreach strategies to increase member satisfaction and retention rates. * Provides a visible presence in the center and actively interacts with prospects and members to ensure member and prospect needs are achieved. * Increases member engagement and program participation by introducing members to other members and using member profiles and interactions to tailor suggestions for new programs, services, or activities. * Collaborates with wellness and program operations teams to identify and tailor program/services to member needs and interests. * Proactively identifies and resolves member issues and concerns. General Operations: Supports all departments as necessary to ensure "best in class" services and programs to include, but not limited to: * Welcome phone calls from program participants and/or new members * Attends training, meetings, and workshops as assigned * Delivers Association training and monitors new associates as assigned * Encourages other associates and support their efforts in acquiring, retaining, and engaging members in programs and services * Suggests innovative processes, procedures, and programs that support members * Performs all duties as assigned by supervisor(s) Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves serving and helping others Applicants must be able to: * Smile * Create and maintain eye contact * Speak enthusiastically * Make emotional connection with members / guests/ and program participants Preferred Candidates: * Have prior experience in customer service in fast paced high volume environment (one year). * Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology. * Possess excellent interpersonal and problem solving skills with specific examples in problem solving and/or critical thinking to resolve an issue. * Experienced in target selling with track record of closing sales or suggestive selling skills (retail, services, restaurant). * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. * High School Diploma and education in marketing, customer service or related customer service/sales fields. * Have reliable transportation. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Must achieve OpenDoor training within 30 days of hire/starting this position. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Site Supervisor, the Afterschool Counselor provides safety, well-being and development of participants in the after school program and is instrumental in closing the Achievement Gap and cultivating an environment in which youth have a sense of belonging. This position interacts and serves as a mentor for youth, helping to nurture their self-esteem, confidence and to reflect the Tampa Y core values when interacting with youth. The Afterschool Counselor exhibits behaviors and attitudes that are consistent with the Tampa YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Program Quality and Growth * Maintains complete responsibility for a program group of 20-25 students at all * Maintains face counts and headcounts with staff ratio at all times * Greets children and maintains a high level of professional courtesy with parents, facility personnel, staff and clients at all times. * Creates a positive atmosphere, which boosts self-esteem and general self-concept for all * Ensures quality of supplies, equipment and materials are well maintained. Implements curriculum that is developmentally and culturally Operations/Leadership * Adheres to, ensures enforcement of program rules, and communicates them positively and effectively to program participants. * Supervises and implements activities for a group of children in accordance to both age and developmentally appropriate practices. * Assists with the set up and cleanup of program * Accurately completes and turns in all reports by due dates, if * Ensures the use of the electronic time and attendance software system. All time change requests must be completed and submitted by assigned due date. * Reports to work on time, as scheduled and must be in approved YMCA uniform. * Immediately notify your Program Director if you are going to be late or absent. Last minute notification of absence may result in disciplinary action. * Models, reinforces and abides by the Tampa YMCA core values of Caring, Honesty, Respect, Responsibility and the Tampa YMCA Code of Conduct. * Reports and documents behavior issues immediately to the Site Supervisor * Maintains positive relationships with parents and other staff. Models relationship-building skills in all interactions. * Assists with the Annual Giving * Suggests ideas and actions to improve the * Attends all staff meetings and training * Must have reliable transportation and willing to travel, if * Performs all other duties as Safety and Risk Management: * Ensures all emergency procedures are * Ensures proper attendance procedures are met (sign in/sign out log daily). Reports discrepancies to the Site Supervisor immediately. * Ensures that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor as needed. * Provides daily inspections of areas used by the program to ensure both cleanliness and * Reports any questionable signs of abuse and documents the incident with the Site Supervisor * Reports incidents and accidents immediately to the Site * Performs first aid as needed and ensures injury incident forms are completed in a timely Reports injuries immediately to Site Supervisor. * Identifies and directly reports instances of unusual, disruptive, unsafe or threating behavior, inappropriate language or conduct, or other disciplinary issues. * Adheres to the Child Abuse & Neglect Reporting requirements, which mandate by law all childcare personnel to report suspicions of child abuse, neglect, or The Tampa YMCA requires employees to follow the internal reporting procedures with the assistance of the Program Director and Director of Quality and Risk Management. * Conducts thirty-minute face counts to ensure that the proper staff to child ratios are maintained at all times and reports discrepancies to the Site Supervisor immediately. * Ensures all emergency medication for participants are maintained and accessible at all times during programming. * Additional medication training may be required, including the implementation of administering medicine such as epi-pens, inhalers, shots, injections for diabetes, etc. Education/Experience: * 18 years or older, preferred. * High School Diploma or GED, preferred. * Must have a minimum of one-year experience in school, community, volunteer or work experience in a role requiring interaction with youth. * Must be able to work cooperatively with children, parents and peers; demonstrate character, integrity, adaptability and patience in communicating with others. Certifications/Trainings Required: * Must obtain within 30 days of employment and maintain current certifications in CPR, AED and First Aid * Must obtain within 10 days of employment 8 Early Learning Modules or equivalent * Maintain other required certifications as stated in the training * Must successfully complete Level 2 fingerprinting - for more information, click the link (******************************** ) WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device. * Ability to instruct and observe participants during program activities. * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to sit and reach, and must be able to move around the work environment. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 30 pounds. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate to high. * This position requires reliable transportation and willing to travel, if needed. * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed.

Under the direction of the Aquatic Director, Pool Manager, and/or Senior Lifeguard, the Lifeguard is responsible for providing a safe, welcoming, clean, and member/participant focused environment for all members in and around the aquatic facilities. This includes responding to emergencies and administering CPR/AED, First Aid and Oxygen effectively according to certifications. Lifeguards must be alert and identifiable at all times and keep a professional appearance. The lifeguard must work at peak efficiency in all aspects of the aquatic department as assigned and exhibit behaviors and attitudes that are consistent with the YMCA Mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Practice preventative lifeguarding by following and enforcing pool rules and policies promptly, and completes a routine check of pool and deck area regularly throughout their shift * Check, clean, and store required safety equipment and report any concerns to the Aquatic Director or designee immediately * Responsible for securing the pool area at all times, including but not limited to: locking/unlocking doors and gates to control access to the aquatic areas * Maintain cleanliness around aquatic facility and surrounding areas * Monitor chemical balance of pool and records on appropriate forms. Report any concerns to the Aquatic Director or designee immediately * Provide undistracted supervision of the pool while on duty. Demonstrate vigilant scanning, 180 degrees, every 10 seconds checking the bottom, middle and top of their zone including a downward sweep * Follow Association policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff * Understand and perform rescues and emergency procedures, document accidents on the proper forms and communicate to the Aquatic Director or designee as outlined in the EAP in a timely manner in accordance with aquatic, facility, certification policies and requirements * Maintain accurate record of hours worked and be responsible for finding substitutes for absences * Engage in positive public relations with participants, members and guest ensuring a positive experience * Adhere to the Association operating policies and procedures by operating the programs within the guidelines set forth as well as swim test procedures * May be asked to assist a certified swim lesson instructor with class instruction as directed by the Aquatics Director or designee * Attend and actively participate in all trainings, staff meetings/in-services and guard drills as assigned * Perform all other duties as assigned Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. Education/Experience Required: * Must be at least 15 years of age * If 15 years old you must work with 18+ year old lifeguard unless there is an Aquatic Director and/or Full-Time Pool Manager on site during entire shift * Proficient in the water as determined by passing a swim test * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds * Represent the YMCA in a positive manner Certifications/Trainings Required: * Must possess and maintain current American Red Cross Lifeguard certification including Oxygen. (If holding YMCA Lifeguard certification, must crossover to ARC within 60 days of employment) * Must possess and maintain current CPR/AED (in compliance with Lifeguard certification), First Aid, and Oxygen * May be asked to acquire additional certifications as required by the Aquatics Director or designee WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * The employee frequently is required to remain alert, with no lapses in consciousness * The employee frequently is required to see, observe, and hear all participants, and make sound judgments and decisions * Ability to communicate verbally, including projecting the voice across distances (in normal and loud situations), and communicate swiftly and effectively with lifeguards, staff, emergency personnel and members * Ability to observe all areas of the aquatic environment, including in the water and anywhere around the zone of responsibility, and hear noises and recognize victims in distress * Remain in or around designated aquatic areas at all times * While performing the duties of this job, the employee is regularly required to move to various locations, sit and/or stand for extended periods, including in and around elevated chair * Ability to direct and control the activities of others, to work under specific instructions, work alone and under stressful conditions * Ability to crouch and bend at the waist and knees * Ability to physically and mentally perform all needed rescues, removals (in and out of the water) and survival skills, including administering CPR/AED, First Aid and Oxygen effectively * Must have flexibility and the ability to adapt to changing circumstances * Ability to lift and move a minimum of 50 pounds * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed

Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Advisor, under the director of the Membership Director (or assigned supervisor), is the first impression and sets the stage for an exceptional member and guest experience. While demonstrating a welcoming, genuine, hopeful, nurturing and determined approach, the Welcome Center Advisor I will greet all members and guests, and ensure proper check-in procedures are being followed, manage incoming calls from multiple phone lines, process program registrations, provide cause-driven tours to prospective members, and collaboratively work towards reaching team goals each month. The Welcome Center Advisor I collaborates with all team members and assists in enhancing the member experience to enhance membership acquisition activities, engagement, and retention. This position, as assigned, supports training activities, monitoring, and problem solving for new associates while maintaining a clean, safe and orderly work environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Welcome Center Operations: Assists leadership with the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Greets all enthusiastically and with a smile as they enter the facility and adheres to sign-in/out procedures for guests/visitors. * When possible, recognizes members by their name at time of sign in. * Builds relationships with members; help members connect with one another and the YMCA. * Provides excellent service to members, guests, and program participants in the YMCA and on the phone. * Provides accurate information regarding center and association programs and services and follows up with member questions in a timely manner - collaborating with supervisor for issues / questions as necessary. * Assists other associates as necessary to support member services to include conflict resolution, resolving general transaction and/or program issues. Membership Sales: Supports membership sales including meeting/exceeding established goals to include, but not limited to: * Conducts new, returning, and prospect tours and assists in ensuring a seamless transition based on member-specific needs and interests. * Regularly communicates with prospective members, by phone and in writing, to encourage and provide member trials, tours, and/or to join. * Processes member/guest transactions to include, but not limited to: selling memberships, program registrations, membership cancellations, refunds, etc. * Proactively identifies and resolves member issues and concerns; informs supervisor of unusual situations or unresolved issues. * Promotes and adheres to all Tampa Y policies, safety protocols, and best practices. Membership Engagement and Retention: Facilitates member connection and commitment to YMCA programs and services and collaborates with Membership Director to ensure the member experience is consistent, integrated and aligned to YMCA goals for member experience and engagement to include, but not limited to: * Works with Membership Director and center leadership staff to implement member retention and outreach strategies to increase member satisfaction and retention rates. * Provides a visible presence in the center and actively interacts with prospects and members to ensure member and prospect needs are achieved. * Increases member engagement and program participation by introducing members to other members and using member profiles and interactions to tailor suggestions for new programs, services, or activities. * Collaborates with wellness and program operations teams to identify and tailor program/services to member needs and interests. * Proactively identifies and resolves member issues and concerns. General Operations: Supports all departments as necessary to ensure "best in class" services and programs to include, but not limited to: * Welcome phone calls from program participants and/or new members * Attends training, meetings, and workshops as assigned * Delivers Association training and monitors new associates as assigned * Encourages other associates and support their efforts in acquiring, retaining, and engaging members in programs and services * Suggests innovative processes, procedures, and programs that support members * Performs all duties as assigned by supervisor(s) Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves serving and helping others Applicants must be able to: * Smile * Create and maintain eye contact * Speak enthusiastically * Make emotional connection with members / guests/ and program participants Preferred Candidates: * Have prior experience in customer service in fast paced high volume environment (one year). * Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology. * Possess excellent interpersonal and problem solving skills with specific examples in problem solving and/or critical thinking to resolve an issue. * Experienced in target selling with track record of closing sales or suggestive selling skills (retail, services, restaurant). * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. * High School Diploma and education in marketing, customer service or related customer service/sales fields. * Have reliable transportation. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Must achieve OpenDoor training within 30 days of hire/starting this position. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised

Under the direction of the Wellness Director, the Personal Trainer provides leadership and education to members by coaching members on proper exercise, nutrition and healthy lifestyle adaptation resulting in healthier individuals through a quality program for all involved. The personal trainer provides a fee-based service with all fees determined and paid to the YMCA. The Personal Trainer will consistently exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of the Association. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * Evaluates the participant's fitness level through a fitness evaluation or assessment. * Assists the participant in creating goals that are achievable. * Creates a program and makes recommendations that are within the personal trainer's expertise. * Monitors the progress of the member throughout the training program continuously modifying the program to achieve the stated goals. * Provides continuous education regarding "risk factor" modification and pre-established goal accomplishments to participants. * Demonstrates confidentiality between the personal trainer and member. * Ensures that the highest quality of service is provided. * Continuous personal education to maintain industry standards and current certification(s). * Maintains and cleans equipment according to the schedule or as requested by supervisor . * Adheres to the Association operating policies and procedures by operating the programs within the guidelines set forth. * Follows YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff; responds to emergency situations in accordance to facility policies and certification requirements. * Completes all job related meetings and trainings as required. * Performs any other duties as assigned by the Wellness Director. PAY SCALE: This scale is based on Job Title and number of hours trained per pay period. Due to pay calculation, this position is ineligible for a merit increase. Pay rates will be evaluated to market based on business needs. 0-10 Hours 11-20 Hours 21+ Hours Personal Trainer I $20.00 $26.00 $33.00 Personal Trainer II $26.00 $32.00 $38.00 Education/Experience Required: * Must be at least 18 years of age or older. * Must have a Personal Trainer certification from one of the accredited national personal training organizations. * Knowledge and application of wellness, primarily physical fitness and an understanding of how to set basic fitness goals. * Ability to demonstrate knowledge and experience of personal training techniques and practices. * Experience with active listening techniques and interpersonal skills. * Ability to communicate effectively, both orally and in writing. * Ability to develop positive, authentic relationships with groups and/or individuals from different backgrounds. * Represent the YMCA in a positive manner. * Personal Trainer I requires less than 600 hours of previous training experience. * Personal Trainer II requires more than 600 hours of previous training experience, or a bachelors/masters degree in Exercise Science or a health-related field. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job includes, but not limited to: * Ability to plan, lead, and participate in classes and activities. * Ability to verbally and physically communicate program content. * Ability to hear participant discussion and questions. * Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting. * Ability to lift equipment and perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, lifting, and reaching. * Hear noises and distress signals in the program environment, including in the classroom and anywhere around the zone of responsibility. * Must have flexibility and the ability to adapt to changing circumstances. * Ability to lift and move a minimum of 50 pounds. * Ability to stand for an extended period of time. * Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold. * The noise level in the work environment is usually moderate. * Availability to work flexible hours including evenings, weekends, and holidays as needed.

Do more with your summer! Are you energetic, enthusiastic, and fun with a great attitude? Are you willing to step out of the box and let your creative side shine? You'll help promote positive character values in a caring environment while learning how to lead youth activities such as sports, swimming, arts & crafts and indoor and outdoor games. Regardless of your future goals, a YMCA summer camp experience is an invaluable life opportunity. It teaches you how to work with and lead others, all while making a difference in your community this summer. Summer Camp Counselor ($14/hour) * Must be 16 years of age or older * Provides direct supervision of campers * Leads group of camper activities * Prior experience preferred (CIT/Jr. Counselor/Youth Leader) * Preferred availability Monday-Friday 9am-4pm Activity Instructor ($15/hour) * Must be 18 years of age or older * Responsible for developing curriculum in assigned area * Positions include: arts and crafts, nature, music, science, sports, outdoor education * Supports special events activities * Activity management * Prior childcare experience preferred * Preferred availability Monday-Friday 9am-4pm Senior Counselor ($15/hour) * Must be 21 years of age or older * May provide direct supervision of campers * May lead a group of camper activities * May serve as a resource and unit leader/lead counselor for other team members (provide breaks for counselors, etc.) * May have administrative duties * Program planning responsibilities * Prior childcare experience preferred * Preferred availability Monday-Friday 9am-4pm Successful completion of pre-employment Level 2 background check required. For more information click the link -******************************** Must be available to attend mandatory trainings in May, and available for a majority of the summer May through August.

Working in a team-oriented, high volume, fast-paced, member-centric environment, the Welcome Center Advisor, under the director of the Membership Director (or assigned supervisor), is the first impression and sets the stage for an exceptional member and guest experience. While demonstrating a welcoming, genuine, hopeful, nurturing and determined approach, the Welcome Center Advisor I will greet all members and guests, and ensure proper check-in procedures are being followed, manage incoming calls from multiple phone lines, process program registrations, provide cause-driven tours to prospective members, and collaboratively work towards reaching team goals each month. The Welcome Center Advisor I collaborates with all team members and assists in enhancing the member experience to enhance membership acquisition activities, engagement, and retention. This position, as assigned, supports training activities, monitoring, and problem solving for new associates while maintaining a clean, safe and orderly work environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Welcome Center Operations: Assists leadership with the welcome center operations to ensure membership engagement, acquisition, retention, and continuous improvement to include, but not limited to: * Greets all enthusiastically and with a smile as they enter the facility and adheres to sign-in/out procedures for guests/visitors. * When possible, recognizes members by their name at time of sign in. * Builds relationships with members; help members connect with one another and the YMCA. * Provides excellent service to members, guests, and program participants in the YMCA and on the phone. * Provides accurate information regarding center and association programs and services and follows up with member questions in a timely manner - collaborating with supervisor for issues / questions as necessary. * Assists other associates as necessary to support member services to include conflict resolution, resolving general transaction and/or program issues. Membership Sales: Supports membership sales including meeting/exceeding established goals to include, but not limited to: * Conducts new, returning, and prospect tours and assists in ensuring a seamless transition based on member-specific needs and interests. * Regularly communicates with prospective members, by phone and in writing, to encourage and provide member trials, tours, and/or to join. * Processes member/guest transactions to include, but not limited to: selling memberships, program registrations, membership cancellations, refunds, etc. * Proactively identifies and resolves member issues and concerns; informs supervisor of unusual situations or unresolved issues. * Promotes and adheres to all Tampa Y policies, safety protocols, and best practices. Membership Engagement and Retention: Facilitates member connection and commitment to YMCA programs and services and collaborates with Membership Director to ensure the member experience is consistent, integrated and aligned to YMCA goals for member experience and engagement to include, but not limited to: * Works with Membership Director and center leadership staff to implement member retention and outreach strategies to increase member satisfaction and retention rates. * Provides a visible presence in the center and actively interacts with prospects and members to ensure member and prospect needs are achieved. * Increases member engagement and program participation by introducing members to other members and using member profiles and interactions to tailor suggestions for new programs, services, or activities. * Collaborates with wellness and program operations teams to identify and tailor program/services to member needs and interests. * Proactively identifies and resolves member issues and concerns. General Operations: Supports all departments as necessary to ensure "best in class" services and programs to include, but not limited to: * Welcome phone calls from program participants and/or new members * Attends training, meetings, and workshops as assigned * Delivers Association training and monitors new associates as assigned * Encourages other associates and support their efforts in acquiring, retaining, and engaging members in programs and services * Suggests innovative processes, procedures, and programs that support members * Performs all duties as assigned by supervisor(s) Safety and Risk Management * Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff. * Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision. * Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable. * Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures. * Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies. * Maintain proper records, including certifications, meetings and trainings. * Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff. * Front desk personnel-ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. * Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff. * Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures. We are looking for applicants who exhibit the following qualities: * Consistency and Reliability * Cheerful and Positive Attitude * Values Teamwork * Loves serving and helping others Applicants must be able to: * Smile * Create and maintain eye contact * Speak enthusiastically * Make emotional connection with members / guests/ and program participants Preferred Candidates: * Have prior experience in customer service in fast paced high volume environment (one year). * Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology. * Possess excellent interpersonal and problem solving skills with specific examples in problem solving and/or critical thinking to resolve an issue. * Experienced in target selling with track record of closing sales or suggestive selling skills (retail, services, restaurant). * Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures. * Must be able to work flexible hours including evenings, weekends, and holidays as needed. * High School Diploma and education in marketing, customer service or related customer service/sales fields. * Have reliable transportation. Certifications/Trainings Required: * Must obtain within 30 days of employment and then maintain current certifications in community CPR/AED and First Aid. * Must achieve OpenDoor training within 30 days of hire/starting this position. * Maintain position-specific required certifications as stated in the training matrix. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to: * While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device * Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting * The employee frequently is required to sit and reach, and must be able to move around the work environment * Ability to lift and move a minimum of 30 pounds * Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust * Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold * The noise level in the work environment is usually moderate * This position may require availability to work flexible hours including evenings, weekends, and holidays as needed * Must be able to perform all duties and functions of those that are supervised