Tandem jobs - 50 jobs

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will work across the full enterprise sales motion, covering initial outbound to contracting and onboarding. Your core focus will be on high-impact lead generation, account development, and executing the sales process for large physician groups and health systems. You will be the engine that ensures nothing drops across complex sales cycles, including crafting initial research and pitch material preparation, as well as rigorous pipeline hygiene and follow-through. This role is designed for a high-leverage operator who's excited about accelerating growth, finding creative solutions to problems, and building a repeatable enterprise growth motion. You will work with the Provider Growth team to ensure a seamless handoff from initial opportunity through onboarding. Your work will provide the leadership team with visibility into the enterprise pipeline and enable senior stakeholders to engage at strategic moments. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own end-to-end prospecting and account mapping: Identify decision makers, champions, influencers, and blockers within complex enterprise organizations to ensure stakeholder alignment Execute outbound motions: Drive research, sequencing, and follow-ups required to move enterprise opportunities forward Maintain pipeline hygiene: Track deal stages, next steps, and risks in our CRM, ensuring zero delays in our response times throughout the sales cycle Drive sales execution: Prepare enterprise pitch materials and facilitate necessary legal and IT/security next steps with key enterprise stakeholders Build repeatable processes: Partner with leadership to define ICPs, map accounts, and establish strategies that allow us to scale enterprise growth We'll be most excited if you have: Strong track record in enterprise or mid-market SaaS (SDR, sales ops, growth, or AE support) with prior exposure to complex, multi-stakeholder sales cycles - ideally in a startup or health tech environment A "do what it takes" attitude and a desire to move fast, identify creative solutions, and remove bottlenecks Exceptional organizational skills to ensure there are no “dropped balls” throughout the sales cycle Comfort with a variety of outbound techniques (calls, emails, and modern sales tech) alongside owning account mapping and multithreading Excellent communication skills - clear, patient, personable, and confident Some familiarity facilitating processes with Security, Legal, and IT Experience with Hubspot or similar CRM platforms High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must be able to commute to New York City and work from our office at least three times per week (Tuesday-Thursday). Applications from candidates unable to meet this requirement will not be considered. The Role Kaizen is entering an exciting growth phase following our Series A, and we're looking for a GTM Recruiter to join as the second recruiter on the team. In this role, you'll work closely with our Recruiting Lead to support and execute full-cycle hiring across our GTM functions. You'll own recruiting for roles across sales, finance, and business operations - managing sourcing, pipelines, and interview coordination end-to-end, while partnering closely with hiring managers to keep processes moving efficiently and candidates engaged. This role is highly hands-on and ideal for a recruiter who's excited to take on more ownership, deepen their craft, and make a visible impact in a fast-growing environment. What You'll Do Own full-lifecycle recruiting for GTM roles, including Sales, Finance, Biz Ops, and related functions. Lead proactive sourcing efforts, building diverse, high-quality pipelines using LinkedIn Recruiter, Gem, Juicebox, and other tools. Manage interview scheduling and coordination, serving as the primary point of contact for candidates and interviewers. Partner closely with hiring managers to align on role requirements, hiring priorities, and timelines. Track and communicate pipeline health, hiring progress, and key recruiting metrics. Ensure candidates receive a first-class, white-glove experience from first touchpoint through offer. Identify opportunities to improve and automate recruiting workflows as we scale. What We're Looking For 3+ years of full-cycle recruiting experience, ideally at a startup or high-growth tech company. Proven ability to source top-tier GTM talent, with a strong track record of building and managing pipelines. Experience using an ATS such as Ashby (strong plus), and comfort working across modern recruiting tools and systems. Highly organized and skilled at managing multiple priorities and searches simultaneously in a fast-paced environment. Strong partner to hiring managers - able to drive alignment, momentum, and accountability throughout the hiring process. Excellent communicator who keeps candidates and stakeholders informed and engaged at every stage. A proactive, solutions-oriented recruiter who takes ownership and keeps hiring processes running smoothly. Someone who leads with empathy, professionalism, and care in all candidate interactions. Base Salary $100k - 130k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced finance professional who thrives in early-stage, fast-moving environments. You've built scalable financial systems, reporting, and forecasting processing from 0-1. You're comfortable (and excited to) be in the weeds of modeling and reconciliation, but can quickly context switch to support strategic projects like headcount planning or board prep. You think beyond the numbers and care deeply about operational excellence. You constantly look for ways to help yourself and your team run faster and smarter. You're entrepreneurial by nature, and understand that no task is too big or too small at the early stage. What You'll Do Strategic Finance Manage and own the finance function end-to-end, partnering closely with accounting for month-end close, cash flow management, revenue recognition, payroll, and BvA tracking. Collaborate closely with the leadership team on financial modeling, headcount planning, and fundraising efforts. Establish and oversee core accounting, FP&A, AR, and reporting processes and systems. Build systems for investor reporting, including monthly/quarterly updates, financial packages, and KPI narratives. Also contribute meaningfully to board decks and meeting preparation. Build dynamic, robust dashboards to monitor financial and business health. Regularly present findings and actionable insights to the executive team. Oversee all company spend. Build, monitor, and refresh internal spend policies. Serve as the primary point of contact for external accountants, tax advisors, auditors, and banking partners. Design, implement, and maintain a best-in-class finance tool stack including ERP, billing, expense management, and BI/reporting tools. Look for ways to automate manual processes, reduce manual work, and improve the speed and accuracy of reporting. Partner closely with sales and GTM on commission plans, pricing, headcount planning, and reporting. Business Operations Support tax and compliance efforts, including R&D tax credit processes, state compliance requirements, business registrations, insurance policies and COI requests, and employer filings. Support compliance and audit efforts across SOC 2, HIPAA, and related frameworks. Bonus: experience with NIST, FedRAMP, or StateRAMP frameworks. Serve as a resource to adjacent teams on strategic and operational initiatives. This could range from helping to negotiate a contract to owning a research project for market expansion. What You'll Bring 6+ years of experience in finance, ideally with early-stage or growth-stage SaaS companies. Strong FP&A, financial modeling, and accounting fundamentals. Eagerness and openness to leveraging AI tools to help automate workflows. Experience with BI tools and SQL. Experience building scalable systems and processes in previous finance and operations organizations. Eagerness and excitement to pick up cross-functional projects. Candidates who began their careers in investment banking, consulting, or corporate finance are preferred. Base Salary is $160 - $190k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As the second hire on Kaizen's Proposal team, you'll step into a unique role that blends proposal writing and market research. You'll own the development of persuasive, well-structured RFP responses for local governments, particularly in parks and recreation, while also exploring new verticals where Kaizen can grow. This is a high-impact position: you'll craft the narratives that win competitive RFPs, shape the processes that will scale as the team grows, leverage AI tools to drive efficiency and effectively manage volume, and contribute to Kaizen's long-term strategy by connecting research insights to new opportunities. It's a great fit for someone who loves writing, thrives on structure, and is energized by the chance to influence company growth through both storytelling and strategy. Who You Are You have a proven track record of writing and winning proposals for state and local governments; experience in parks and recreation is a strong plus. You're a strong writer and editor who can translate technical concepts into clear, compelling language for public sector audiences. You're curious and analytical, with an interest in researching new markets and verticals to inform company strategy. You're organized, detail-oriented, and thrive in environments with multiple simultaneous deadlines. You bring a mix of independence and collaboration, comfortable working cross-functionally while also owning your projects end-to-end. You're excited by the opportunity to help build and scale a proposal function in a fast-growing startup. What You'll Do Write winning proposals: Own the development of high-quality, compliant, and persuasive RFP responses for state and local governments. Explore new verticals: Conduct market research and synthesize insights that guide Kaizen's entry into adjacent spaces beyond parks and recreation. Collaborate across teams: Work closely with product, partnerships, engineering, and leadership to gather inputs and shape compelling narratives. Build scalable processes: Help refine our proposal library, templates, and workflows so we can move faster as the team grows. Champion AI-driven efficiency: Integrate AI tools into daily workflows to maximize productivity and increase intake while maintaining excellence in proposal standards. Balance deadlines and strategy: Deliver on immediate proposal priorities while contributing to Kaizen's broader market strategy. Be a thought partner: Work alongside our Proposal Manager to establish best practices and continue laying the foundation for a growing team. What You Bring 5+ years of experience in proposal writing or management, ideally with exposure to public sector RFPs. Demonstrated success in winning competitive proposals at the city, county, or state level. Strong writing, editing, and proofreading skills tailored to the public sector. Ability to conduct market research and connect insights to actionable strategy. Excellent project management skills with experience managing multiple, complex deadlines. Proficiency with tools like Loopio, InDesign, Figma, and proposal management platforms. A self-starter mindset and the ability to thrive in a fast-paced, evolving environment. Base Salary is $100k - $140k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option. 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role We are looking for a Quality Engineer who will elevate the reliability, usability, and performance of our platform as we modernize how government agencies deliver digital services. You will design and implement robust automated testing frameworks, partner closely with product and engineering teams, and ensure high-quality releases across our web and mobile experiences. What You'll Do Build, maintain, and scale automated test suites across web and mobile using modern frameworks, with a strong preference for Playwright Develop and execute automated tests to ensure coverage across browsers and device types Partner with engineers, designers, and product managers to define clear acceptance criteria and embed quality early in the development process Own test strategy for new features, including functional, regression, accessibility, and end-to-end testing Implement CI-integrated test pipelines that ensure reliable, repeatable, fast validation of builds Identify, document, and drive resolution of defects while helping the team improve root-cause analysis Contribute to continuous improvement of QA tools, standards, and best practices Advocate for a quality-first mindset across the engineering organization Who You Are A quality-driven engineer passionate about building reliable, user-centered software Comfortable collaborating across engineering, design, and product A systems thinker who can balance automation depth with speed Someone who thrives in a fast-paced, high-ownership startup environment What You'll Bring 5+ Years of experience with creating automated test frameworks using Playwright (preferred), Selenium, Cypress, and/or Appium Strong understanding of web application architecture, APIs, and microservices Experience integrating test automation into CI/CD pipelines (e.g., GitHub Actions, CircleCI, etc.) Practical knowledge of JavaScript/TypeScript or similar languages for test writing Experience with debugging tools and performance testing methodologies Ability to translate ambiguous requirements into clear test plans and scenarios Strong communication and documentation habits Strong Candidates May Also… Have experience in government technology, civic tech, or public-facing critical systems Bring familiarity with accessibility testing and compliance standards Have exposure to observability and product analytics tools (e.g., Sentry, Datadog, Posthog) Have experience mentoring others on QA best practices 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas Base Salary $150,000 - $180,000 Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Thank you for your interest in joining Kaizen Labs! We're excited about our growth and would love to see your application! If you don't see a role that perfectly matches your skills and career goals, we encourage you to join our Talent Community. Please share a bit about yourself, and let us know why you're interested in working with us. If any of the following resonates with you, we'd love for you to become part of our community and apply: You're passionate about a mission that aligns with your values and motivates you to make a meaningful impact. You thrive in the fast-paced, dynamic environment of a startup and embrace the excitement of innovation. You're driven to transform the government sector, making it more user-friendly and accessible for all. You're energized by the challenge of driving change in the public space and improving outcomes for communities. You're excited to collaborate with a talented, diverse team and grow both professionally and personally. Our mission aligns with your goal of creating a lasting, positive impact on the world.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a member of our Provider Growth team, you will own relationships with healthcare organizations using our platform and help drive their long-term success. You will work directly with clinicians, staff, and executives at some of the largest provider groups in the country - ensuring that they onboard smoothly, see value quickly, and expand over time. This role blends relationship management with growth strategy, operations, and product insight. You will analyze adoption and retention patterns, shape how we scale across new specialties and workflows, and help unlock value for both providers and their patients. You will also work closely with product, ops, and engineering to bring real-world feedback into how we build. Your work will directly impact how many patients get the support they need and how fast we can scale. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own relationships with key provider organizations - serving as the strategic point of contact for adoption, engagement, and growth Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities Develop and execute expansion strategies within existing accounts - including new specialties, workflows, and service lines Drive onboarding and workflow design conversations with providers, staff, and clinical users Identify opportunities to improve product fit or service delivery - and collaborate with product, ops, and engineering to build the right solutions Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts Help shape Tandem's provider-facing growth motion - including how we scale across new markets and clinical categories We'll be most excited if you have: 1-6 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization) A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus) Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As Talent Lead, you will own the strategy and execution of everything related to hiring - from top-of-funnel sourcing to closing, onboarding, and org design. You will be responsible for ensuring that Tandem stays ahead of its talent curve, not behind it. This role blends operator mindset, systems thinking, and high-urgency recruiting execution. You will build a high-quality, high-velocity hiring engine across technical, business, and leadership roles, while helping the rest of the team raise their hiring bar and make faster, better people decisions. You will partner directly with the CEO and executive team on hiring goals, headcount planning, leveling, and compensation, and build the infrastructure to support it all. You will also coach and manage our early recruiters and help define what great looks like for recruiting at Tandem as we grow. This is a rare opportunity to own the full-stack talent function in a company that takes hiring incredibly seriously and views it as core to its competitive edge. We are committed to making Tandem a company that is known for the quality of its team and that hyper talented individuals dream of joining. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to “act like an owner” and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and long-term culture, we want to hear from you. If you join, you will: Lead end-to-end hiring across engineering, AI, product, GTM, operations, and leadership Build and manage a structured, outbound-heavy recruiting engine that moves fast and hits the bar Partner with execs on hiring plans, prioritization, org design, leveling, and compensation Own recruiting strategy as a business function, forecasting needs, tracking funnel performance, and optimizing hiring ROI Manage and coach individual contributor recruiters (starting with a strong founding recruiter already in place) Design and evolve interview processes, candidate experience, and top-of-funnel programs Lay the foundation for broader talent infrastructure - onboarding, contractor sourcing, people systems, and employer brand We'll be most excited if you have: 6-12 years in recruiting, talent strategy, or operations, ideally at a high-growth startup or in a top-tier hiring org Proven ability to build or scale fast, effective hiring engines across functions and levels Strong analytical and systems thinking - you treat recruiting as a pipeline and understand funnel math, resourcing, and hiring velocity Excellent written and verbal communication, with exceptional ability to pitch top-tier candidates and quality taste for language in JDs and other external material Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role We're looking for a Technical Sourcer to help power the team that's building Tandem. You'll be the engine behind our technical recruiting efforts - uncovering, engaging, and inspiring world-class engineering, product, and technical talent. Your work will directly influence who joins Tandem and how we continue to scale with intention, excellence, and technical rigor. In this role, you'll partner closely with recruiters, hiring managers, and interview teams to deeply understand our technical landscape. You'll identify talent across engineering and product disciplines, craft thoughtful and personalized outreach, and build strong, diverse pipelines for highly specialized roles. You'll be joining a recruiting team that treats talent as a strategic advantage - not a numbers game. You'll build expertise in technical market research, competitive intelligence, and talent mapping across emerging technologies. You'll also gain exposure to full-cycle recruiting and help evolve how we attract and engage top technical talent globally. This is a high-impact role for someone who's energized by fast-moving environments, loves solving complex puzzles, and takes pride in building long-term relationships with candidates. If you're resourceful, curious, and motivated by the idea of shaping Tandem's technical talent foundation and growth story, we'd love to hear from you. If you join, you will: Research, identify, and engage top talent across a variety of roles and levels Partner with recruiters and hiring teams to deeply understand role requirements and shape ideal candidate profiles Build and manage diverse technical pipelines using a mix of sourcing strategies-direct outreach, referrals, events, communities, and research-driven insights Partner closely with recruiters and hiring managers to maintain recruiting pipelines and candidate tracking in our ATS (Ashby) Track and analyze sourcing metrics to continually optimize outreach, conversion, and pipeline quality We'll be most excited if you have: 1-5 years of experience as a dedicated technical sourcer Experience sourcing across multiple functions or working in a dynamic, high-growth environment Creativity and persistence in developing new strategies to attract and engage great talent Excellent communication and relationship-building skills-you're comfortable building trust with candidates and internal teams alike This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). The Role As our Financial Systems Engineering Lead, you'll be building the financial systems that power this mission - ensuring governments and residents alike can trust every transaction, every time. You'll get to solve some of the hardest technical challenges in fintech and civic tech, shape the foundation of our platform, and play a key role in scaling an early stage startup on its way to nationwide impact. You will be responsible for owning and building our financial systems - payments, processors, reporting, and accounting infrastructure. These systems are among the most sensitive parts of our product and codebase, and as we scale to larger, more sophisticated customers, they're holding us to higher standards of accuracy, compliance, and reliability. This is a highly technical role with leadership responsibility: ~80% hands-on engineering and ~20% people management. You'll collaborate closely with product and platform teams to design simple, abstracted financial interfaces, while ensuring our systems are accurate, and built to scale. Technical Challenges Unique to This Role… Building and scaling financial systems that reconcile accounting data, power accurate reporting, and support enterprise-grade compliance. Owning integrations with payment processors, ERP systems, and financial reporting tools to ensure reliability and trust. Designing simple, abstracted payment and reporting interfaces for our customers. Ensuring financial accuracy through reconciliation, alerting, and monitoring systems. Supporting diverse use cases - everything from permits and public reservations to point-of-sale transactions and large-scale government payments. What You'll Do Lead the accounting and payments roadmap - defining priorities, building, and executing. Own payments, processors, reporting, and financial accounting systems end-to-end. Establish rigorous systems for reconciliation, alerting, and financial accuracy. Collaborate with product engineering to design clean, abstracted interfaces for payments and reporting. Manage and mentor a small team while remaining a strong IC. Drive ERP integrations and ensure smooth connectivity between payments, accounting, and inventory systems. Contribute to high-level architectural decisions, helping us design scalable, reliable, and auditable financial systems. What You'll Bring 6+ years of professional software development experience, with deep exposure to fintech, payments, or accounting systems. Background at finance-heavy, tech-forward companies or foundational work at an early-stage startup building financial infrastructure. Strong backend engineering skills (TypeScript, Postgres, Stripe API experience preferred). Experience with ERP integrations. Comfortable leading projects and/or teams, or leading complex, cross-functional initiatives. Customer-obsessed mindset - you care about providing reliable systems that empower users and earn customer trust. Strong written and verbal communication; able to collaborate across product, engineering, and operations teams. Familiar with (or excited to learn about) integrating AI-assisted coding and problem-solving tools into everyday development. Strong Candidates May Also... Experience with POS/payment terminals or retail and e-commerce systems. Familiarity with compliance-heavy environments. Experience balancing IC engineering responsibilities with early management. Background in building systems at companies that scaled Base Salary is $180k - $220k 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

ITE Management, a leading investment manager specializing in the transportation sector, is looking for a Paralegal to join its Legal & Compliance team in New York. Founded in 2014, ITE targets real asset investment opportunities that are cash yielding with downside protection, and benefit from a team with deep, longstanding relationships and financial and operating expertise. Today, the firm manages nearly $12bn of assets globally across rail, intermodal, aviation, and emerging technology strategies with office locations in NYC, Chicago and St. Louis. The Paralegal will assist the Legal and Compliance Department with various legal and compliance matters and will be an integral part of the firm's growth. The position is based in the New York office. Responsibilities: Coordinate the formation, organization and administration of ITE's legal entities and related governing documents Organize and enhance document and entity management record keeping across Firm Assist with closing documentation for pending transactions Respond to various KYC/AMLrequests from counterparties Manage and assist with legal and compliance requests related to NDAs, marketing materials and vendor agreements under the supervision of ITE's GC/CCO and Attorney Review marketing and sales material to ensure consistency and compliance with applicable laws, regulations, etc. Assist with counterparty and service provider risk assessments, including AML/Sanctions due diligence checks Coordinate preparation of various regulatory filings and compliance policies as needed Assist with various legal and compliance tasks as needed Requirements At least 1-3 years of work experience BA with excellent academic credentials Previous experience working at a CORPORATE law firm or in the legal and/or compliance departments of a U.S. registered investment adviser Previous AML/KYC and entity management experience a plus Excellent verbal and written skills Excellent time management skills with attention to detail Well organized, self-starter with the ability to manage multiple projects Salary Range: Estimated base salary range for this position is: $100,000- $130,000. Employees may also be eligible for an annual discretionary incentive compensation award. Actual base salary may vary based upon, but not limited to, relevant skills, experience, qualifications, and geographic location. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Hybrid Workplace Free Food & Snacks Wellness Resources

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Before You Apply… Kaizen is hiring its first sales leader. We're looking for a proven SLED leader who's equally excited about being in the weeds with our team and customers as they are about building scalable sales processes and growing the team. The ideal candidate should be excited to collaborate closely with the founders to expand upon an existing playbook and should feel energized by the potential to expand Kaizen across other verticals in government. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). Who You Are You're an experienced, proven sales leader with SLED experience. You've helped teams navigate enterprise, public-sector sales cycles at the local, state, and federal levels. You've led field sales motions for software that requires you to meet customers where they are, building deep trust and developing a deep understanding of government operations. You've built and scaled a sales team. You know how to hire, coach, and retain enterprise sellers who thrive in a fast-paced, mission-driven environment. You're not looking to lead from an ivory tower. You lead by example - closing critical deals, rolling up your sleeves, and modeling the behaviors you expect from your team. What You'll Do Leadership and Team Building Recruit, hire, and mentor a team of BDRs, AEs, and RFP specialists selling to various customer segments. Build a high-performance culture defined by accountability, high autonomy/ownership, and proactivity. Establish core processes for pipeline management, forecasting, and sales reporting. Partner with the leadership team on compensation design, territory planning, and quota planning as the company scales. Improve Win Rates Dissect every part of our sales motion (top of funnel outreach, conferences and trade-show presence, pricing proposals, RFPs, procurement, etc.) to identify opportunities to increase conversion and shorten deal cycles. Own and continuously evolve our sales methodologies, demo frameworks, top-of-funnel playbooks, and outbound strategy. This will require frequent collaboration with marketing and design to strategize on top-of-funnel strategies. Spend critical time with customers (in-person and virtual) to refine Kaizen's value proposition and messaging. Sales Infrastructure and Enablement Redesign our sales tech stack, partnering closely with team members to remove friction, and leverage automation and AI to accelerate productivity. Implement scalable CRM processes and team and IC reporting, ensuring data accuracy and actionable insights. Strategy & Planning Partner with founders and leadership on sales forecasting, territory strategy, and GTM planning. Collaborate cross-functionally with marketing on lead generation, ensuring consistency throughout our sales process. Contribute to Kaizen's long-term vision by spearheading market expansion projects and identifying new geographies, customer segments, and verticals within government. Partner with leadership and design to build and test proofs of concept as part of the expansion strategy. What You'll Bring 8+ years of experience in software sales, with at least 2 years in a leadership role that involved growing and scaling a team Depth of expertise and knowledge of selling to public agencies, procurement strategies, and field sales Compensation: OTE is $450k - $500k, split 50/50 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Role: Business Development Associate / Senior Associate Team: Business Development and Investor Relations Team (BDIR) Location: NY, NY. (Onsite 4 days per week in our NYC offices; team-level flexibility one day / week) About: ITE Management, a leading investment manager specializing in the transportation sector, is looking for an experienced Business Development Associate / Senior Associate to join its dynamic and rapidly growing BDIR team in New York. Founded in 2014, ITE targets real asset investment opportunities that are cash yielding with downside protection, and benefits from a team with deep, longstanding relationships and financial and operating expertise. Today, the firm manages nearly $12bn of assets globally across rail, multi-modal, specialty aviation, and emerging technology strategies with office locations in New York City (HQ), Chicago, St. Louis and London. Job Description: The Associate / Senior Associate will be part of the BDIR team with broad responsibility and will contribute meaningfully to the growth of the firm, its funds, and the business development and investor relations functions.The Associate / Senior Associate will play a key role in supporting and advancing ITE's fundraising and investor engagement initiatives. The ideal candidate brings prior, direct experience in business development or investor relations, along with private markets knowledge and financial acumen. This candidate should be detail oriented, proactive, and thrive in a fast-paced environment where initiative, ownership, and follow-through are essential. This individual will help enhance and organize pipeline management efforts utilizing strategic prioritization and analysis, management of investor communications, coordination of due diligence processes, and seamless collaboration with cross-functional teams including Investment, Finance, and Legal & Compliance. The Associate / Senior Associate is expected to be a self-starter, highly motivated with exceptional attention to detail, keeping processes moving forward with discipline and accuracy. Strong Excel and PowerPoint skills are essential requirements, as well as prior expertise with relevant CRM and pipeline reporting skills. Responsibilities: Business Development & Investor Engagement Coordinate and attend internal and external meetings, ensuring clear follow-ups and organized execution across stakeholders. Drive and enhance pipeline management efforts, including reporting, tracking, prioritization, and analysis using CRM systems (InvestorFlow) and Excel. Prepare and update fundraising materials (pitchbooks, updates, investor communications) in partnership with internal teams. Support senior professionals with strategic business development initiatives and prioritization. Due Diligence, RFP & DDQ: Lead the coordination and completion of DDQs, RFPs, and diligence requests with high attention to detail and accuracy. Leverage other cross-functional internal teams with strong skills of collaboration, communication and project management. Maintain and manage the team's database of investor questions, responses, and related materials. Incorporate portfolio data (via PowerBI and other tools) into investor materials and diligence packages. Data, CRM & Reporting: Log, track, and report investor activity and pipeline updates in the team's CRM, Investor Flow. Analyze BD activity trends to help drive insights, strategic next steps, and process improvements. Support ad hoc analysis and database maintenance to strengthen investor engagements. Cross-Functional Collaboration: Partner with Investor Relations to support existing clients and deliver timely, high-quality service. Work closely with investment, finance, and legal/compliance teams to gather information, align messaging, and develop materials. Requirements At least 2 years on a Business Development/Investor Relations team or Capital Introduction team. Alternative asset management experience is a plus. At least 2 years in investment banking, consulting or similar experience. Demonstrated experience managing DDQ/RFP processes and leading due diligence workflows. ‘Client-ready' and proven ability to be trusted in external interactions from Day 1. Highly proactive with strong attention to detail and organizational skills. Ability to think strategically and connect details to the broader story or fundraising strategy. Capable of pushing processes forward with limited direction. Strong written and verbal communication skills; highly responsive with a client-service mindset. Collaborative team player with the ability to work effectively across internal teams. Comfortable operating in a fast-paced, growth-oriented environment with a willingness to take on a wide range of responsibilities as needed. Technical Skills Strong Excel skills, including experience managing or supporting pipeline processes. High proficiency in PowerPoint and Word. Experience with CRM systems (InvestorFlow a plus) and comfort using data tools (e.g., PowerBI). Compensation Estimated base salary range for this position is $100,00 - 175,000. Employees may also be eligible for an annual discretionary incentive compensation award. Actual base salary may vary based upon, but not limited to, relevant skills, experience, qualifications, and geographic location. Benefits Comprehensive benefits package, including health, dental, vision, 401(k), and paid time off. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Hybrid Workplace Free Food & Snacks Wellness Resources

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the Role As a key member of Tandem's Operations team, you'll be responsible for the execution, performance, and continuous improvement of a core part of our business. You'll lead a frontline team, own measurable outcomes, and work closely with engineering to optimize workflows and implement automation - including AI-powered tools - that scale our impact. This role is central to ensuring every patient and provider we support experiences fast, reliable, and high-quality service. You'll combine analytical problem-solving with hands-on execution to deliver operational excellence, while continuously improving systems and processes as we grow. This is a high-ownership role that blends strategic thinking with execution intensity. You'll have autonomy, visibility, and the opportunity to shape how Tandem delivers at scale. If you are low-ego, data-driven, and energized by building systems that make complex operations run beautifully - we want to hear from you. What You'll Do Own performance and outcomes across a core operational function - including throughput, quality, and reliability Lead and develop a frontline team, setting clear goals, managing performance, and building a culture of accountability and excellence Design and improve processes, training, and quality systems to ensure consistency, scalability, and high impact Use data to drive insights and decisions - identifying gaps, diagnosing issues, and implementing solutions that improve performance and efficiency Partner closely with engineering to design, test, and roll out automation and workflow improvements (including AI-powered tools and low/no-code prototypes) Deliver an exceptional experience for patients and providers through operational rigor and empathy Collaborate with leadership to inform strategy, forecast capacity, and shape how Tandem scales intelligently over time We'll Be Most Excited If You Have 2-8 years of experience in operations, consulting, finance, or another analytical, outcome-oriented environment (startup experience a plus) Proven track record of owning metrics and driving measurable improvement across operational functions Experience building or managing high-performing teams and scaling workflows Strong analytical and technical fluency - comfort working with data; bonus for SQL, automation tools, or AI-driven systems A bias for action: you move fast, simplify complexity, and find leverage through systems and tools Excellent communication and collaboration skills, with a reputation for being a high-NPS teammate A mindset of ownership, curiosity, and continuous improvement This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a Data Scientist on our team, you will not only define and predict our company's core metrics, you will drive them. This is a role of immense range, stretching from developing advanced analytical models to owning end-to-end strategic project implementation. Your work will be hyper cross-functional, sometimes driving forward technical projects in partnership with an engineer, other times leading an operations workstream. You will also engage directly with Fortune 100 customers to understand their needs and present on Tandem's performance and relevant insights. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Drive strategic projects that require deep data analysis, with accountability for end-to-end execution and business outcomes - this may include: Sourcing and using industry and market data to shape Tandem's go-to-market and growth strategy Leveraging our internal workflow data to predict operational throughput and bottlenecks and prioritize new workflow automations as we scale Prototyping new modeling approaches to AI problems (e.g., outcome prediction and optimization for insurance-related processes) in collaboration with our Engineering team Building out a unified user interaction model to define Tandem's consumer and provider product roadmaps Create and rapidly iterate on externally facing data products for Tandem's key partners and actively participate in priority client engagements Establish Tandem's core data sources and metrics to empower everyone on the team to answer complex questions about Tandem's business in real-time Work directly with our CEO and leadership team as a critical partner in making business decisions as we balance speed of growth and long-term profitability We're looking for you if you have: Able to bring clarity to ambiguous problems and lead projects with major strategic/business impact, collaborating across teams and levels to drive sound decisions. An advanced degree in a quantitative field or 4+ years of work experience in an analytics-heavy, business-focused role Strong technical background with exceptional ability to do data analysis using SQL and Python, as well as pick up new tools on the fly Comfort with zooming in and out of problems, jumping between high-level thinking and granular methods of problem-solving Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role We are looking for a Product Designer to help define how we build and scale our platform, and be a strategic partner across the business. You'll work across our entire product surface area, from patient-facing applications to enterprise tools for pharmaceutical companies. We are committed to investing in design, and we are looking for designers who will push our thinking. We are not just looking to elevate the quality bar for healthtech products, we are building consumer-grade experiences that our users love and can't wait to tell others about. This is a demanding role, with a high level of autonomy and responsibility. We expect sharp product thinking, high craftsmanship, and the ability to ask the right questions to get to the why . You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. What you'll do Design products across consumer applications, enterprise tools, and AI-powered workflows Collaborate closely with engineering, product, and operations to envision, prioritize, and drive projects Facilitate user research to keep our pulse on our users' needs and pain points Participate actively in client engagements, working directly with customers to understand requirements and deliver innovative solutions Build and evolve our design system to support rapid scaling We'll be most excited if you have 5+ years experience designing software Strong design skills and the ability to run projects independently A knack for untangling and simplifying complexity, then designing elegant, focused solutions Impeccable craftsmanship and taste Clear communication and strong design rationale that allows you to be an effective participant both internally and externally Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As Strategic Legal Counsel at Tandem, you will help define and build our legal function - owning key areas of regulatory, commercial, and corporate risk while serving as a business-aligned leader driving company strategy. This is not a traditional legal role. You'll bring high judgment, fast execution, and deep curiosity - constantly scanning for areas where legal strategy can accelerate growth, build defensibility, or eliminate friction. You'll manage legal operations across the company, serve as the point of coordination for multiple outside counsel relationships, and help guide core decisions. You will be expected to use legal tools not just to protect the business, but to unlock new capabilities, accelerate execution, and influence how we grow. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to “act like an owner” and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Own and operationalize Tandem's legal infrastructure - including contracting, compliance, regulatory posture, and corporate structure Serve as the internal lead across a network of outside counsel, synthesizing input and driving high-confidence decisions Build scalable legal workflows that support commercial velocity and cross-functional execution across provider, pharma, vendor, and data relationships Stay ahead of regulatory developments and industry shifts, turning risk into opportunity where possible Identify and help implement legal or structural changes that expand Tandem's capabilities or unlock strategic advantages Lead company-critical projects where legal is only part of the equation - such as launching new services, structuring external partnerships, or building out new functions Partner closely with our CEO and leadership team on company-wide priorities, including strategic initiatives, GTM support, and product expansion We'll be most excited if you have: 6-15 years of legal experience, ideally with time spent both at a top-tier law firm and in-house at a high-growth company Fluency across commercial and regulatory domains - ideally including exposure to healthcare, life sciences, or similarly regulated sectors A track record of navigating ambiguity, balancing risk with speed, and providing clear decision-making frameworks Familiarity with managing outside counsel and distilling legal complexity into actionable recommendations Operator mindset - you enjoy building, problem-solving, and contributing to business decisions directly Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As a Research Scientist on our team, you will work on real production use cases of LLMs and other ML techniques to solve business problems and create groundbreaking AI applications. The role requires that you develop a deep understanding of our product surface area and what drives our business, such that you can operate and drive impact both cross-functionally and independently. You will have end-to-end responsibility for projects, including definition, design, development, launch, and success-this includes ensuring your output has the expected impact on user growth, operational efficiency, or revenue generation. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Scope and spearhead AI augmentation and automation projects across our product surface area, including: Unintuitive classifications, Data extraction and summarization, Precise content generation, Reference-based search and question answering, Process outcome prediction, Probabilistic triggering of workflows, and Multimodal LLM-powered bots Stay on top of emerging AI methods and guide decisions around which models and techniques to adopt-including evaluating when to use open-source models, proprietary models, and custom fine-tuning approaches Establish research strategies for various AI methods, including rigorous experimentation and evaluation protocols that account for accuracy, consistency, interpretability, and real-world impact Develop novel algorithms and techniques to address core research problems in natural language processing, data extraction, and autonomous reasoning (e.g., few-shot learning, agentic reasoning, and multi-modal interaction) Participate actively in client engagements, working directly with customers to understand requirements and deliver innovative solutions Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability We need your help to: Decipher and automate complex, branching workflows for insurance coverage, affordability programs, and fulfillment Combining AI/ML approaches to achieve high precision document classification, unstructured data extraction, and reference-based question answering Automating multi-step, path-dependent processes, using a combination of RPA/scraping approaches to navigate and operate third-party platforms Building a state machine that drives system decisions and handles failure modes across a set of processes that are technically independent but practically intertwined Scale across a growing range of drug classes, patient populations, and provider markets Making our data and ML pipelines robust to variation and inconsistency in input data formats (e.g., clinical documentation structure and style) Leveraging empirical data to build and continuously update our understanding of opaque external systems (e.g., insurance company policies) Creating consumer-grade experiences for patients, physicians, and other users that incorporate intuitive AI-powered workflows Use our network to help biopharma partners accelerate drug development, launch, and access Translating large volumes of heterogeneous data into reliable insights, informing decisions like clinical indication selection, launch markets, and insurer negotiations Developing predictive and simulation models to forecast outcomes such as clinical trial site performance, drug adoption rates, and the impact of rebates/subsidies Using real-time data and direct engagement channels to enroll criteria-matching patients and physicians in clinical studies and access programs We'll be most excited if you have: Strong programming skills and general Computer Science knowledge Strong research background in ML/NLP, demonstrated through publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP) or significant open-source contributions Experience working on complex ML problems (e.g., data-efficient learning, reasoning agents, or multi-step workflows) and deploying those solutions in production environments Deep understanding of modern ML methods, including transformer architectures, attention mechanisms, reinforcement learning, and multimodal models - with proficiency in deep learning frameworks such as PyTorch, TensorFlow, or JAX Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Why you should join us Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. About the role As an Infrastructure Engineer at Tandem, you'll be our first dedicated hire focused on infrastructure and developer experience. You'll own and evolve the core systems that make our engineering team faster, our platform more reliable, and our company more scalable. This role sits at the foundation of everything we build - from AI product development to partner integrations to high-stakes, high-throughput operations. You'll have the opportunity to define our foundational infra practices - from CI/CD to observability to cloud architecture - and set the tone for how we scale. You'll work across infrastructure, DevOps, and developer productivity, building systems that let us move fast without compromising stability or clarity. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you. If you join, you will: Design and evolve CI/CD pipelines to improve speed, safety, and developer experience Scale and maintain core infrastructure - including Kubernetes clusters, PostgreSQL databases, ephemeral browsers, and data replication workflows Build and own our monitoring, alerting, and observability systems to ensure platform reliability and uptime Integrate AI-powered development tools to streamline engineering workflows Analyze and control cloud infrastructure spend while maintaining performance and reliability Improve internal tooling and developer environments to unblock execution at every layer Partner with engineering and product teams to anticipate scaling challenges and harden critical systems We'll be most excited if you: Experience in infrastructure, DevOps, or SRE roles at fast-moving, product-driven tech companies Hands-on experience with cloud infrastructure (we use AWS; GCP and Azure are nice to have) Proficiency with infrastructure-as-code tooling (Terraform preferred) Deep familiarity with containerization and orchestration (Docker, Kubernetes) Experience with observability and monitoring systems (e.g., Grafana, Datadog) Proven ability to design and improve CI/CD pipelines (we use GitHub Actions) High NPS with your former teammates This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply. Working with us Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: Commit to audacity. "Whether you think you can, or you think you can't - you're right.” Do the math. Be rigorous, assume nothing. Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose. Spit it out. Be direct, invite critique, avoid equivocation - we want right answers. Be demanding and supportive. Expect excellence from everyone and offer help to achieve it. Do what it takes to be number 1. We work hard to make sure we win. We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay. We also provide rich benefits to ensure you can focus on creating impact (for full-time employees): Fully covered medical, vision, and dental insurance. Memberships for One Medical, Talkspace, Teladoc, and Kindbody. Unlimited paid time off (PTO) and 16 weeks of parental leave. 401K plan setup, FSA option, commuter benefits, and DashPass. Lunch at the office every day and Dinner at the office after 7 pm. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.