Technical Support Specialist jobs at Tandem Diabetes Care - 137 jobs

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $98,000.00 - USD $123,000.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F from 8am to 5pm Central and additional hours as business needs require Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview Join us as the HR Business Partner for our Technology division and help shape one of the fastest‑moving parts of our organization. You'll partner directly with tech leaders using your experience supporting HR processes with IT and technical divisions to solve real people challenges, build high‑performing teams, and drive meaningful change. This is an addition to headcount for our organization. We're looking for a proactive, HRBP who shows up as a true partner with our IT and technical Operations team. This is someone who can navigate complexity, move quickly, and balance strategic thinking with hands‑on execution. If you thrive in dynamic environments and have experience working alongside the IT and Technical space and love working shoulder‑to‑shoulder with business leaders and HR colleagues to make an impact, this role is for you. The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders, aligning HR strategies with business objectives to drive organizational performance. The HRBP provides expert guidance in areas such as workforce planning, talent management, associate relations, organizational development, and change management. This role acts as a consultant to management on human resource-related issues while serving as an associate champion and change agent. The HRBP will provide HR guidance, analyze metrics, resolve associate relations issues, and work with management to improve work relationships and productivity. The HRBP provides consultation to assigned business units and/or functional areas to formulate partnerships across the HR function, working to deliver value-added service to management and associates that reflect the business objectives of the organization. This role will be responsible for delivering all HR services leveraging other HR experts as appropriate for the full associate lifecycle, including recruiting, selection, onboarding, engagement, development, performance management, rewards, and offboarding. Responsibilities HRBP supporting the Business, Operations, and Technology (BOT) Division Strategic Alignment: Working with the IT side of the business means strategies can shift rapidly. The HRBP must be highly adaptable, able to quickly adjust HR processes to support evolving organizational needs. Talent Acquisition and Recruitment: Supporting the IT discipline requires close collaboration with hiring managers to identify talent needs, craft job descriptions, and develop effective recruitment strategies, both with direct hire and also temps/contractors to ensure we have dynamic solutions for planned and urgent, unique needs. The HRBP should also be prepared to design or review the Associate Value Proposition (AVP) to attract top technology talent. Associate Development and Training: The IT landscape evolves quickly. The HRBP shares responsibility for identifying skill gaps and implementing training and development programs to upskill associates. They must also ensure associates have access to the necessary resources and opportunities to grow. Performance Management: IT leaders are often highly skilled in their technical domains but may need support in leadership fundamentals. The HRBP plays a key role in guiding them on setting performance expectations, conducting regular reviews, and addressing performance issues effectively. Associate Engagement and Retention: IT departments face intense competition for talent. The HRBP must help foster a positive work environment, address associate concerns, and develop retention strategies to keep valuable technology professionals engaged and committed to the organization. Understanding of Capital Projects: The HRBP should understand the strategies in play, what planned needs need to be fulfilled, and what we are planning for. Additionally: Partner with business leaders to develop and implement HR strategies that support business goals. Provide guidance and support on organizational design, workforce planning and talent development planning to support the business strategy and organizational goals. Lead and support performance management, succession planning, and associate engagement initiatives. Lead performance improvement and support with divisional leadership to ensure alignment with company performance policy, practices, and standards and provide leadership training to support positive performance measures. Manage complex associate relations issues, conduct effective, thorough, and objective investigations and ensure compliance with policies, procedures, and laws. Collaborate with Centers of Excellence (COE) such as Talent Acquisition, Total Rewards, Learning and Development and HR Generalists to achieve company and business unit initiatives and needs. Analyze HR metrics and trends to develop solutions, programs, and policies in partnership with the HR COE Leadership. Develops and analyzes data to guide business leaders in planning and execution of people related strategies. Drive change management initiatives and foster a culture of continuous improvement ensuring success. Proactively challenge the status quo and / or innovative ideas to ensure decisions are consistent with organizational standards, policy, and culture. Coach and develop managers on effective leadership and people management practices. Serves as a member of the leadership team for assigned business units and functions. Consults with Leadership to provide HR guidance, policy interpretation, coaching, and partnership to resolve associate relations, drive engagement and performance, and effectiveness in talent selection. Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention. Collaborate with HR COE Leadership to ensure efficient and effective hiring, onboarding, and offboarding of staff. Maintains in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks, and ensuring regulatory compliance. Partners with legal counsel as needed/required. Partners with HR Leadership on people-focused communication and implementation of initiatives and services. Identifies training needs for assigned business units and functions and provides individual leadership coaching as needed. Other duties as assigned. Qualifications • Education: Bachelor's degree in human resource management or business-related discipline or equivalent experience required. • Certification/Licenses: SHRM-CP, SHRM-SCP, PHR or SPHR is preferred. • Experience: o 5 years of progressive HR experience with at least 2 years in a business partner or consultative role required. o Prior experience supporting BOT functions, specifically IT o Strong knowledge of employment laws and HR best practices. o Proven ability to influence and build strong relationships with stakeholders at all levels. o Project management experience with the ability to manage multiple projects and priorities in a dynamic environment preferred. o Familiarity with data analytics and HR metrics. o Knowledge of general human resource programs, policies, and procedures related to employee relations, recruitment, compensation, benefits, leave administration, EEO/AAP administration, understanding of state and federal laws related to employment practice strongly desired. Location : Address Remote Location : Country US

Cosm is looking for experienced IT specialists that have worked in a live entertainment or hospitality environment. We're looking for individuals that put customers first and always strive to provide the highest level of service. The ideal candidate would be organized, motivated, and proactive to ensure that venue operations are running smoothly. You'll be part of a team that's responsible for the maintenance, support, and operation of all the technologies that support all of the critical venue operations. Responsibilities: Provide on-site first response to all IT-related technical systems and hardware. Maintenance and troubleshooting of networks, hardware, and software including but not exclusive to; Point-of-Sale, Kiosks, Ticketing Systems, Kitchen Display Systems, Wireless Connectivity, Desktops, Laptops, Networking Equipment, Media Servers, IP TV systems, A/V Systems, and/or consoles. Interact with primary display technology (Digistar) to conduct operational and functional checks of the show system and equipment Read drawings, technical schematics, diagrams, and checklists Conduct operational and functional checks of the show system and equipment Communicate and collaborate with internal and external partners Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made Respond to requests via text, email, or radio Work with engineers to test fixes and ensure the problem has been adequately resolved Experience: High school diploma or equivalency certificate. An associate's or bachelor's degree in a technical field is a plus. Licenses/Certifications: CHTP, A+, MCP, MCSE/MCSA, Network+ or related certifications preferred 3+ years of experience in entertainment, production, or hospitality Working experience in MacOS, iOS, Windows, and VMware environments Working experience with mobile device troubleshooting and support Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems Familiar with IT security systems, procedures, and policies Familiar with operations of an entertainment venue including A/V, F&B, and Ticketing Self-directed and able to collaborate on a team Due to the high visibility of this position, excellent written, verbal, and phone communications skills. focused on customer service, Strong creative and innovative problem-solving skills. Available for overtime and weekends as the schedule varies depending on site operational needs; flexibility required. Must be able to work during a live production, with loud noise levels, and busy environments (non-office environment) Ability to maneuver around an entertainment venue and walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment Comfortable lifting heavy objects up to 25 lbs Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

SummaryTechnical Support Specialist working in the CSC organization taking incoming customer technical calls.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Summary: The technical support specialist will provide clinical training to customers on all CareFusion products in accordance with established policies and procedures. The primary purpose of this position is to facilitate customer understanding of equipment operation, basic troubleshooting and preventative maintenance. This person must be able to work independently and with limited supervision. They are also responsible for gathering information and feedback from end users regarding product performance and quality issues. This information is then communicated back to engineering and other departments as necessary. The TSS serves as the liaison between the customer, sales representatives, service department and manufacturing. Responsibilities: Responsible for providing clinical training to customers on all CareFusion products within their scope of practice. This includes but is not limited to; product operations, maintenance and safety guidelines. Conducts installation and clinical training at customer sites. Assists with new product evaluations and trials. Communicates customer complaints and issues to the appropriate internal department(s). Gathers data and feedback from end-users regarding product performance and quality issues. Prepares reports detailing feedback received from customers. Provides follow up with customers to ensure satisfactory resolution of problems/issues. Works closely with customer success and fieldservice to ensure customer needs are met. Maintains current knowledge of products, features and competitive advantages. Optimally applies training resources (i.e., CRM system, web-based training programs) to ensure proficiency in all aspects of training. Required Qualifications: Bachelor's degree preferred or minimum of three years call center experience Desired Skills and Experience: Experience working directly with customers and health care professionals. Excellent interpersonal skills. Strong written and verbal communication skills. Demonstrated computer literacy including Microsoft Office Suite. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork Shift

THIS INTERNSHIP REQUIRES THAT ALL APPLICANTS MUST BE FULL-TIME RESIDENTS OF MAINE OR ATTEND A COLLEGE OR UNIVERSITY IN MAINE. Spurwink Mission Spurwink is a non-profit organization that responds to community needs by providing behavioral health care, substance use disorder services, and support services for people of all ages, abilities, and backgrounds, as well as their families. Internship Details: * Start Date: June 1, 2026 * End Date: August 6, 2026 (10-week duration) * Hours per week: 32 hours per week (Monday - Thursday) * Fully In-Person Position: Located at our administrative offices in the greater Portland area. * In-Person Intern Professional Development Cohort: Will be held on Thursdays and is in person at our administrative offices in the Greater Portland area. Responsibilities of the IT Help Desk Department: The IT Help Desk team oversees all areas related to IT support within Spurwink. This includes but is not limited to technical troubleshooting, device repair, hardware refreshes, and resolving technical issues with Microsoft software. The team also plays a major role in helping to prepare all the technological elements related to onboarding new employees. The team's department is situated at our administrative offices in Portland, Maine. PLEASE NOTE THAT THE IT HELP DESK IS NOT RESPONSIBLE FOR CYBERSECURITY WORK. Intern Responsibilities: As an intern, you will be able to assist the accounting team with the diverse work of their department. You will also have the opportunity to meet weekly with a cohort of interns to foster camaraderie, share your experiences, and learn from knowledgeable Spurwink employees. Requirements: * Have a strong interest in working professionally within the IT help desk field. * Have an interest in working for a non-profit organization. * Ability to commute to the Greater Portland area throughout the entire internship. * Experience with Microsoft 365. * Create a capstone project sharing educational goals, skills learned, and your experiences. * Attend a weekly meeting with a supervisor. Qualifications: * Candidates must exhibit enthusiasm for the work in the department and the mission of Spurwink Services. * Must have strong communication skills, the ability to work independently, and critical thinking skills. Spurwink is an Equal Opportunity Employer. #IND1

+ Part-time (15-20/hours per week) + Monday-Friday between 8am-5pm + 100% on-site (San Diego) We are looking for a motivated and enthusiastic IT Assistant Intern to join our San Diego team. This internship offers a unique opportunity to gain hands-on experience in various aspects of IT infrastructure and support. As an IT Assistant Intern, you will work closely with our San Diego IT team on several key projects and daily operations. This role is designed to provide you with practical experience and a deeper understanding of user support, IT infrastructure, network management, and asset management. **The Role:** + Assist in replacing network switches, including pre-cutover testing and post-migration validation + Document network configurations and participate in downtime planning + Clean up and validate existing IT hardware inventory (e.g., laptops, peripherals) + Update data to ServiceNow CMDB, ensuring accurate asset information + Provide basic IT support to end-users, including troubleshooting hardware and software issues + Setting up workstations (New Hire or location change) + Installation of new printers or addressing issues with current printers + Other duties as assigned **The Candidate:** + Currently enrolled in a college or university program, preferably in Information Technology, Computer Science, or a related field + Basic understanding of network infrastructure and IT hardware, required + Strong problem-solving skills and attention to detail, required + Excellent communication and teamwork abilities, required + Eagerness to learn and adapt to new technologies and processes, required + Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds **Pay:** The expected starting hourly pay range for this position in San Diego, CA is $23/HR - $25/hour. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states. **Why You Should Join Catalent:** + Defined career path and annual performance review and feedback process + 152 hours of PTO + 8 paid holidays + Several Employee Resource Groups focusing on D&I + Generous 401K match + Medical, dental and vision benefits effective day one of employment + Tuition Reimbursement + WellHub - program to promote overall physical wellness **Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers (*********************************** to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to ***************** for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE (*************************************************************************************************************************** .

Build your best future with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time- 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one! Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales & Service organization, as well as our Data Center Accounts, in a consistent manner across all product offerings based out of our New Freedom, PA, location. This role can be remote for the right person! How you will do it Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email. Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Engineer provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings. Maintains effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful. Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities. Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs. Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - “the fundamentals”; making our results widely available and easily accessible. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. What we look for Required Up to 10% must be able to travel both domestic and internationally. Bachelor's degree in Engineering or a related Technical/Scientific field required and 2+ years' experience or if no degree, 6+ years of technical experience with a knowledge of HVAC&R products. Analyze and solve complex product system problems. Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail. Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Applied Equipment. HIRING SALARY RANGE: $80,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Cosm is looking for experienced IT specialists who have worked in a live entertainment or hospitality environment. We're looking for individuals who put customers first and always strive to provide the highest level of service. The ideal candidate would be organized, motivated, and proactive to ensure that venue operations are running smoothly. You'll be part of a team that's responsible for the maintenance, support, and operation of all the technologies that support all of the critical venue operations. Responsibilities: Provide on-site 1st and 2nd tier support to all IT-related technical systems and hardware. Install and configure computers, telephones, and other common technology/devices for new and existing Cosm venue employees. Install, configure, maintain, and troubleshoot venue operational systems, hardware, and networks including but not exclusive to; Point-of-Sale, Kiosks, Ticketing Systems, Kitchen Display Systems, Wireless Connectivity, Desktops, Laptops, Networking Equipment, Media Servers, IP TV systems, A/V Systems, and/or consoles. Provide feedback to operational playbooks and training for other IT Service Technicians Interact with primary display technology (Digistar) to conduct operational and functional checks of the show system and equipment Read drawings, technical schematics, diagrams, and checklists Communicate and collaborate with internal and external partners Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made Respond to requests via text, email, or radio Work with engineers to test fixes and ensure the problem has been adequately resolved Experience: High school diploma or equivalency certificate. An associate's or bachelor's degree in a technical field is a plus Licenses/Certifications: CHTP, A+, MCP, MCSE/MCSA, Network+ or related certifications preferred 5+ years of experience in entertainment, production, or hospitality Working experience with operations of an entertainment venue including A/V, F&B, and Ticketing Working experience in MacOS, iOS, Windows, and VMware environments Working experience with mobile device troubleshooting and support Working experience and administration skills with computers, computer systems, servers, networks, SaaS-based services, and other technical systems Familiar with IT security systems, procedures, and policies Self-directed and able to collaborate on a team Due to the high visibility of this position, excellent written, verbal, and phone communication skills. focused on customer service, Strong creative and innovative problem-solving skills. Available for overtime and weekends as the schedule varies depending on site operational needs; flexibility required. Must be able to work during a live production, with loud noise levels, and busy environments (non-office environment) Ability to maneuver around an entertainment venue and walk, stand, sit, bend, stoop, squat, and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment Comfortable lifting heavy objects up to 25 lbs Cosm is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Eli Lilly RTP is a new state of the art Parenteral, Device Assembly, and Packaging Facility in Raleigh-Durham North Carolina. This is an exciting opportunity to be part of Team Lilly and work with the latest formulation, isolator, and visual inspection technology. The Quality Assurance Floor Support Specialist works as a member of the QA Floor Support team and reports to the QA Floor Support Supervisor. Responsibilities include providing QA oversight to GMP operations in the Parenteral equipment preparation, formulation, filling, and visual inspection areas. The QA Floor Support Specialist oversees production functions to achieve site goals while providing Quality oversight and ensuring compliance. Job Responsibilities: Responsible for adhering to safety rules and maintaining a safe work environment for both ones-self and others by supporting HSE corporate and site goals. Responsible for ensuring training is completed and remains in compliance. Communicates with Quality Specialist Lead and QA Floor Support Supervisor on quality and operational issues. Ensures adherence and understanding of good documentation practices and compliance with applicable procedures for both Operations and Support personnel. Advise Operations and support personnel on quality matters, while driving the site Quality culture. Ensures regular presence in assigned parenteral areas to monitor aseptic behaviors, GMP programs and quality systems. Reviews and approves GMP documentation in support of daily operations such as: electronic batch record logs, paper logbooks, cleaning, and procedures versus performance. Performs daily documented Quality Checks. Perform sample collection, inspection, and delivery of samples to storage location and/or laboratory. Troubleshoot and provide QA systems support to reconcile issues in systems, such as, inventory control systems (SAP), laboratory LIMS system (Darwin) and other systems as required (TrackWise. PMX). Participate in self-led inspections and provide support during internal / external regulatory inspections. Ability to work cross functionally and work collaboratively with all levels of the organization. Basic Requirements: High School Diploma or equivalent Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Completion of Post Offer Exam or Completion of Work Simulation if applicable. Ability to work overtime, as requested. Additional Preferences: Demonstrated strong oral and written communication and interpersonal skills. Bachelor's degree in a science, engineering, computer, or pharmaceutical related field of study, preferred. Demonstrated knowledge and understanding of pharmaceutical process and Quality Systems. Knowledgeable with inventory management systems and deviations systems, (i.e. SAP, TrackWise, etc.) Previous work with combination products or devices with experience with US/EU regulations and notified bodies. Previous experience in GMP production environments. Previous facility or area start up experience. Knowledge of Validation / Qualification activities. Demonstrated decision making and problem-solving skills. Strong attention to detail Proven ability to work independently or as part of a team to resolve issues. Additional Information: Night shift: The position will support a 24/7 operation, working a rotating twelve (12) hour day shift schedule. During the onboarding phase, role will work eight (8) hours Monday-Friday day shift, then transition to the rotating twelve (12) hour day shift stated above upon approval from Supervision. Applicant may work in various areas within the DAP and Warehouse buildings. Mobility requirements should be considered when applying for this position. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $18.02 - $38.61 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

SummaryThe Senior Technical Support Specialist delivers advanced-level technical phone support and complex problem resolution for pharmacy automation solutions. They maintain and enhance the internal knowledge base, consistently serving as a trusted resource and recognized subject matter expert across the organization. In this role, they provide high‑level technical guidance to cross‑functional teams including Field Service, Implementation, Customer Success, and Account Management. They represent the organization in technical discussions with customers, supporting both pre‑sales and post‑sales engagements to ensure strong technical alignment and customer satisfaction. The Senior Technical Support Specialist also plays a critical role in onboarding new team members and coaching existing staff. By modeling best practices and fostering a culture of knowledge sharing, they help elevate the overall capability and professionalism of the support organization.Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Summary The Sr. Technical Support Specialist provides advanced technical assistance and support to internal and external customers for pharmacy automations products and services. This role involves troubleshooting complex issues, implementing solutions, and contributing to the overall improvement of support processes. Responsibilities: Provide expert-level technical support for pharmacy automation hardware, software, and integrated solutions through multiple channels including phone, email, and remote access tools, ensuring pharmacies maintain operational efficiency with minimal downtime. Diagnose and resolve complex technical issues through in-depth analysis and troubleshooting, often collaborating with engineering and product development teams to address challenging problems that require specialized knowledge of pharmacy automation systems. Lead critical issue resolution by investigating urgent customer problems, coordinating cross-functional responses, and maintaining clear communication throughout the resolution process to minimize impact on pharmacy operations. Document all support interactions comprehensively in the ticketing system, including detailed troubleshooting steps, technical analyses, and resolution methods to build an institutional knowledge base that improves future support efficiency. Contribute to product improvement by conducting root cause analysis of recurring issues, developing knowledge base articles for common problems, and collaborating with product teams to recommend enhancements based on real-world customer experiences. Minimum Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Proven expertise in troubleshooting complex hardware, software, and network issues. Strong understanding of operating systems (Windows, Linux), databases (SQL), and networking protocols (TCP/IP). Experience with remote support tools and ticketing systems (e.g., Salesforce, Bomgar, Pulse, Securelink, RSS). Exceptional written and verbal communication skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences. Demonstrated ability to work independently and as part of a team in a fast-paced, high-pressure environment. Strong customer service orientation with a commitment to delivering high-quality support. Preferred Requirements: Relevant certifications (e.g., CompTIA A+, Network+, MCSE, ITIL Foundation) are a plus. Ability to prioritize and manage multiple tasks simultaneously. Excellent analytical, problem-solving, and critical thinking skills. Minimum of 5 years of progressive experience in technical support, preferably in a healthcare technology or medical device environment. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork ShiftNA (United States of America)

Job Description THIS INTERNSHIP REQUIRES THAT ALL APPLICANTS MUST CURRENTLY BE FULL-TIME RESIDENTS OF MAINE OR ATTEND A COLLEGE OR UNIVERSITY IN MAINE. Spurwink Mission Spurwink is a non-profit organization that responds to community needs by providing behavioral health care, substance use disorder services, and support services for people of all ages, abilities, and backgrounds, as well as their families. Internship Details: Start Date: June 1, 2026 End Date: August 6, 2026 (10-week duration) Hours per week: 32 hours per week (Monday - Thursday) Hybrid Position: Monday through Wednesday. In-Person Intern Professional Development Cohort: Will be held on Thursdays and is in person at our administrative offices in the Greater Portland area. Responsibilities of the IT Applications Department: The IT applications department manages and secures all electronic health records for Spurwink Services. The department oversees the conversion and organization of all clinical health records into a modern documentation management system. The department is also responsible for creating training materials for future staff. PLEASE NOTE: THE IT APPLICATIONS DEPARTMENT IS NOT RESPONSIBLE FOR CYBERSECURITY WORK. Intern Responsibilities: As an intern, you will be able to assist the IT applications team with the diverse work of their department. As part of the internship program, you will have the opportunity to meet weekly with a cohort of interns to build camaraderie, share your experiences, and learn from knowledgeable Spurwink employees. Requirements: Currently enrolled in an undergraduate program (sophomore-senior) or recent graduate in Information Systems, Computer Science, Data Analytics, or related field. Beginner proficiency or higher in SQL or a scripting language (PowerShell or Python). Familiarity with Microsoft 365 (Teams, OneDrive, SharePoint, Excel). Ability to commute to the Greater Portland area throughout the entire internship. Interest in non-profit mission; strong communication, independence, and critical thinking skills. Attend weekly supervisor meeting and complete a capstone reflection/project documenting goals, skills learned, and internship outcomes. Qualifications: Introductory coursework in databases/SQL, data analytics, or scripting; familiarity with basic ETL concepts. Curiosity to learn Sisense and Excel analytics; ability to explain findings clearly. Interest in automation (PowerShell/Power Automate) and interoperability. Professional habits in a hybrid setting; ability to document work for reuse. Respect for confidentiality and compliance (PHI/PII awareness). Preferred Qualifications: Projects using SQL Server/MySQL, Python, or PowerShell. Exposure to BI dashboards (Sisense, Power BI, Tableau) and SharePoint lists. Experience with Power Apps or Power Automate. Spurwink is an Equal Opportunity Employer. #IND1

THIS INTERNSHIP REQUIRES THAT ALL APPLICANTS MUST CURRENTLY BE FULL-TIME RESIDENTS OF MAINE OR ATTEND A COLLEGE OR UNIVERSITY IN MAINE. Spurwink Mission Spurwink is a non-profit organization that responds to community needs by providing behavioral health care, substance use disorder services, and support services for people of all ages, abilities, and backgrounds, as well as their families. Internship Details: * Start Date: June 1, 2026 * End Date: August 6, 2026 (10-week duration) * Hours per week: 32 hours per week (Monday - Thursday) * Hybrid Position: Monday through Wednesday. * In-Person Intern Professional Development Cohort: Will be held on Thursdays and is in person at our administrative offices in the Greater Portland area. Responsibilities of the IT Applications Department: The IT applications department manages and secures all electronic health records for Spurwink Services. The department oversees the conversion and organization of all clinical health records into a modern documentation management system. The department is also responsible for creating training materials for future staff. PLEASE NOTE: THE IT APPLICATIONS DEPARTMENT IS NOT RESPONSIBLE FOR CYBERSECURITY WORK. Intern Responsibilities: As an intern, you will be able to assist the IT applications team with the diverse work of their department. As part of the internship program, you will have the opportunity to meet weekly with a cohort of interns to build camaraderie, share your experiences, and learn from knowledgeable Spurwink employees. Requirements: * Currently enrolled in an undergraduate program (sophomore-senior) or recent graduate in Information Systems, Computer Science, Data Analytics, or related field. * Beginner proficiency or higher in SQL or a scripting language (PowerShell or Python). * Familiarity with Microsoft 365 (Teams, OneDrive, SharePoint, Excel). * Ability to commute to the Greater Portland area throughout the entire internship. * Interest in non-profit mission; strong communication, independence, and critical thinking skills. * Attend weekly supervisor meeting and complete a capstone reflection/project documenting goals, skills learned, and internship outcomes. Qualifications: * Introductory coursework in databases/SQL, data analytics, or scripting; familiarity with basic ETL concepts. * Curiosity to learn Sisense and Excel analytics; ability to explain findings clearly. * Interest in automation (PowerShell/Power Automate) and interoperability. * Professional habits in a hybrid setting; ability to document work for reuse. * Respect for confidentiality and compliance (PHI/PII awareness). Preferred Qualifications: * Projects using SQL Server/MySQL, Python, or PowerShell. * Exposure to BI dashboards (Sisense, Power BI, Tableau) and SharePoint lists. * Experience with Power Apps or Power Automate. Spurwink is an Equal Opportunity Employer. #IND1

The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities 1. Technical Support & Troubleshooting Provide timely end-user support for hardware, software, and network issues. Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person. Escalate complex issues to senior IT staff or vendors as necessary. 2. System Administration Install, configure, and maintain workstations, servers, printers, and mobile devices. Administer Active Directory, email systems, user accounts, and permissions. Manage and maintain data backup, disaster recovery, and storage solutions. 3. GMP & Regulatory Compliance Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines. Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews. Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements. 4. Network & Security Monitor and maintain LAN/WAN, wireless networks, and internet connectivity. Apply security updates, patches, and antivirus protection. Assist in implementing cybersecurity best practices and incident response procedures. 5. Collaboration & Projects Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations. Assist in planning and executing IT infrastructure upgrades, migrations, and implementations. Provide technical input during audits, inspections, and customer visits as needed. Qualifications Education & Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment. Skills & Competencies: Significant GMP experience Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals. Experience with Active Directory, file permissions, and group policies. Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred). Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred). Excellent troubleshooting, communication, and customer service skills. Ability to handle multiple priorities in a fast-paced, regulated environment. Preferred Certifications: CompTIA A+ (IT support fundamentals) CompTIA Network+ (networking basics) HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST) Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (IT service management best practices) Physical Requirements Ability to lift up to 25 lbs. for equipment installation. Ability to sit or stand for extended periods. Occasional after-hours or weekend work to support system maintenance or project deadlines. Work Environment Office and manufacturing/laboratory settings with exposure to cleanroom environments. Strict adherence to company safety, security, and GMP policies is required.

Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications * Research and resolve technical problems of equipment and software applications * Respond to tickets, telephone calls, e-mails, and requests for technical support * Document, track, and monitor problems to ensure timely resolutions * Testing of new technology and applications Qualifications * Bachelor's degree in Information Systems, Information Technology or other IT related field * 1+ years of experience in a Help Desk or IT Support type role * Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs Awards * Named a Top Workplace in 2024 by The Cincinnati Enquirer * Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 * Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare. Job Title: EMR Specialist Division/Program: Long Beach Corporate Office Starting Compensation: 27.00 to 30.00 USD Per Hour Working Location: Long Beach, CA (On-Site) Working Hours/Shift: 8:00 AM -5:00 PM Why Join Our Team? Competitive Compensation: Offering a salary that matches your skills and experience. Generous Time Off: Enjoy ample vacation and holiday pay. Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage. Additional voluntary benefits to support your lifestyle. Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities. Career development programs designed to help you grow. Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable). Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication What you bring to SBHG: Education High School Diploma required. Bachelor's Degree preferred. Experience Experience using electronic medical records systems or comparable required. Two (2) years' experience in quality assurance or two (2) years of direct treatment services delivery in mental health is preferred. Previous helpdesk end-user support experience preferred. License or Certification A valid California Driver's License is required. How you will make a difference: The Electronic Medical Records (EMR) Specialist is central to managing SBHG's EMR system, expertly handling all help desk tickets by independently identifying, researching, and resolving complex workflow and technical issues. This role requires meticulous adherence to procedures for support tickets, managing all user accounts, and acting as the key liaison between the software vendor and the IT Department for timely issue resolution. Beyond support, the Specialist drives system enhancements by leading user training and operations meetings, developing comprehensive EMR materials, and actively participating in system testing and various projects. This position provides flexibility to work remotely based on company needs but requires flexibility to work outside regular business hours, including evenings, weekends, and some holidays, as needed. Division/Program Overview: The EMR Specialist is responsible for developing, organizing, and editing health record documentation and clinical records, ensuring data integrity and secure protection across the system. Learn more about SBHG at: *********************************** For Additional Information: ******************** In accordance with California law, the grade for this position is 27.07 - 43.31. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.

Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Full Time and Part Time positions available Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

Job Address: 1332 Woodman Drive Dayton, OH 45432 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

Job Address: 1030 Clay Avenue Toledo, OH 43608 Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity. Full Time positions available Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required. Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties. POSITION REQUIREMENTS Daily Assignment Providing individual TBS and/or group services to assigned caseload Assists therapist and other providers with daily program delivery Completes daily clinical documentation of provided services Collects all necessary information for quality and program performance measures Consistently collaborates with parent/guardians and other members of the treatment team Responsible for completion of Behavior Support Plans Completion of all required educational and training course Educational/Training Requirements Milieu Management & Approach Therapeutic Communication Early Childhood Mental Health

About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. The IT Support Engineer provides day-to-day technical support to Rho employees, ensuring a seamless and secure technology experience across the company. This role supports a modern, cloud-based environment centered on mac OS, Google Workspace, Slack, and Okta, and manages devices through Kandji. The ideal candidate is detail-oriented, proactive, and passionate about helping people work efficiently with technology. Key Responsibilities Employee Support: Provide hands-on and remote support for mac OS devices, software, and peripherals. Resolve technical issues quickly via Slack and Jira Service Management. Deliver exceptional customer service with clear communication and follow-through. Account & Access Management: Manage user provisioning and deprovisioning through Okta and Google Workspace. Maintain appropriate group and app access levels in alignment with security policies. Support MFA and SSO troubleshooting. Device & Endpoint Management: Configure, deploy, and maintain Mac laptops via Kandji. Monitor compliance, security, and patch status for managed devices. Maintain hardware inventory and coordinate repairs or replacements. Collaboration & Productivity Tools: Support Slack, Zoom, and Google Workspace (Gmail, Calendar, Drive, Meet). Troubleshoot video conferencing and meeting room AV setups. Process & Documentation: Log and track support requests in Jira. Maintain internal IT documentation, FAQs, and onboarding guides. Contribute to improving IT processes and user self-service resources. Onboarding & Offboarding: Prepare laptops, accounts, and tool access for new hires. Conduct IT orientation for new employees. Ensure secure device and data recovery during offboarding. Qualifications 2+ years of experience in IT support or a related technical role. Strong knowledge of mac OS troubleshooting and device management. Experience with Okta, Google Workspace, Kandji, Zoom, and Slack. Familiarity with IT ticketing systems such as Jira Service Management. Excellent communication and problem-solving skills. Strong attention to detail and ability to prioritize multiple issues in a fast-paced environment. A customer-focused mindset and the ability to translate technical concepts clearly. Our people are our most valuable asset. The salary range for this role is $70,000 - $100,000. Base salary may vary depending on relevant experience, skills, and business needs. In addition to base pay, Rho offers equity, healthcare benefits and paid time off. Diversity is a core value at Rho. We're passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho'ers with ongoing professional growth opportunities.