Store Director (Store Manager) - Cleveland, OH
Senior operations manager job at Target
The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
Store Director- Job Description
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life
through our values and culture. Learn more about Target here.
ALL ABOUT STORE LEADERSHIP
You lead a team that has one purpose: to help all families discover the joy of everyday life.
You develop leaders who care about their teams, who care about their guests and each other. You lead a team
of experts, advocates, and consultants that are passionate about making sure guests get what they came for
(plus a little more) every time they shop at their store. You take accountability in running a profitable growth
business.
At Target, we believe in our leaders having meaningful experiences that help them build
and develop skills for a career. The role of a Store Director can provide you with the
skills and experience of:
- Managing a large team of hourly team members and leaders as well as leaders of leaders
- Recruiting, selecting, talent management and talent planning across all departments of the store
- Guest service fundamentals and experience building and leading a guest first culture across the store
- Retail business financials (e.g. payroll, profit and loss) and driving sales growth
- Creating store specific strategies and managing your team to deliver results
- Retail business fundamentals for total store: understanding sales trends, inventory management, guest
shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
- Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
- Making business decisions by assessing market competition, understanding guest insights and feedback
As a Store Director, no two days are ever the same, but a typical day will most likely
include the following responsibilities:
Cultivate a guest-centric and engaged team
- Lead a talent culture through taking an active role in the onboarding, development and growth of your
leaders.
- Drive accountability through clear expectations and consistent performance management.
- In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career
progression and continued team growth.
- Be approachable and available for your team, lead a culture where leaders and team members are able to
share and issues are quickly resolved.
- Recruit, hire and retain a passionate team for area specific knowledge and expertise.
- Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a
consistent guest experience and aligning with team member availability and desired hours.
- Own and implement leadership schedules that align to guest and business needs (including weekends,
mornings, evenings, overnight and appropriate seasonal adjustments).
- Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and
respectful, and creating equitable experiences.
- Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to
consistently achieve timely completion of required training.
- Model creating a welcoming experience by greeting guests as you are working.
- Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming
way and help solve their specific needs.
- Lead by thanking guests and let them know we're happy they chose to shop at Target.
- Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and
operational goals while ensuring your team can inform, educate and promote the suite of benefits, features
and offerings that reward our guest and/or enhance their shopping experience (including the Target App,
Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery).
Own your store's overall business to drive efficiency, safety and grow sales
- Build and execute plans to run an efficient operation to fund future growth.
- Lead and create a culture of executing all best practices by understanding where operational shortage can
occur throughout the building, build routines and action plans to resolve opportunities, and establish clear
goals and expectations to hold team accountable.
- Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the
business and make decisions.
- Lead a culture of financial accountability through following your sales trends, leadership headcount
guideline, payroll management and hourly overtime guidance and teaming each team how to understand
their role in driving sales growth and total store profitability.
- Know and assess the competition; leverage guest insights and feedback to drive the business and be the
destination of choice for our guests.
- Build relationships that are important to the store's community to address the most pressing local needs.
- Leverage field support partners to help you solve problems and drive continuous operational improvement.
- Set clear priorities for the team through balancing competing priorities and demands.
- Own the safety culture and performance for the store through modeling and recognizing safe behaviors,
identifying and correcting hazards, assisting with incident response, validating investigations effectively
drive sustainable solutions, and own total store accountability to safety.
- Validate an instore security culture by focusing on deterrence, response and resolution in order to improve
physical security processes.
- Validate that merchandise protection strategies across the total store are being executed according to best
practices.
- As a key carrier, follow all safe and secure training and processes
- Addressing all store emergency and compliance needs
- Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and
hold the team accountable to work in the same way
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members
you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and
creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights,
weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything
you need to know to be a Store Director. But there are a few skills you should have from
the get-go:
- 4-year degree or equivalent experience
- Strong interpersonal and communication skills
- Team leadership and engagement
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Manage conflict and lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Welcoming and helpful attitude
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
We are an awesome place to work and care about our teams, so we want to make sure
we are clear on a few more basics that we expect:
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
- Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
RETAIL DISTRICT MANAGER UNASSIGNED NEW CARLISLE, OH (FUTURE GROWTH)
New Carlisle, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
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RETAIL DISTRICT MANAGER UNASSIGNED LIMA, OH (FUTURE GROWTH)
Lima, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
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RETAIL DISTRICT MANAGER UNASSIGNED in CHILLICOTHE, OH (FUTURE GROWTH)
Chillicothe, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
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RETAIL DISTRICT MANAGER UNASSIGNED DAYTON, OH (FUTURE GROWTH)
Dayton, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
"Big-box" retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.
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STORE MANAGER CANDIDATE in Trenton Ohio
Trenton, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
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STORE MANAGER IN BELOIT, OH
Beloit, OH jobs
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Pharmacy Operations Manager
Dublin, OH jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Pharmacy Operations Manager
Cleveland, OH jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Logistics/Operations Manager
Cincinnati, OH jobs
Provide leadership and direction to ensure performance of the production process, including all order selection and related distribution center functions. Drive results that achieve planned levels of costs and progress for the effectiveness of key performance indicators. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Responsible for daily operations of production activities in a fast paced warehouse.
Plan and control operating costs and facility budgets.
Maintain operational standards and have the ability to identify and correct conditions that affect employee safe behaviors.
Manage and maintain mandated sanitation standards
Ensure proper work methods are being followed to maximize productivity and performance.
Monitor and meet all order accuracy requirements, maintaining a Customer 1st strategy that focuses on quality receiving and shipping of orders.
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
3-7 years supervision experience in Distribution
Associate Degree
Highly motivated self-starter with a proven ability to manage staffing needs, training, evaluation, development, and use collaborative relationships to facilitate the accomplishment of work goals.
Leadership skills that promote behavior that values respect, honesty, integrity, diversity, inclusion, and the safety of others.
Management experience
Auto-ApplyPharmacy Operations Manager
Upper Arlington, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1726451BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 3141 TREMONT RD,UPPER ARLINGTON,OH,43221-02034-10053-S
**Full District Office Address:** 3141 TREMONT RD,UPPER ARLINGTON,OH,43221-02034-10053-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 10053-UPPER ARLINGTON OH
Pharmacy Operations Manager
Richmond Heights, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1720101BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 751 RICHMOND RD,RICHMOND HEIGHTS,OH,44143-02917-07474-S
**Full District Office Address:** 751 RICHMOND RD,RICHMOND HEIGHTS,OH,44143-02917-07474-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 07474-RICHMOND HEIGHTS OH
Operations Service Manager
Toledo, OH jobs
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
**A Day In The Life**
+ Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
+ Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
+ Manage the overall execution of operations and receiving SOPS.
+ Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
+ Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
+ Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
+ Assist in the management of other store operations areas as needed.
+ Communicate effectively with the District and Regional Management teams.
**You'll Come With**
+ 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
+ Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
+ Ability to lift and move boxes weighing up to 40 lbs.
+ Experience utilizing scheduling and reporting computer software.
+ Travel may be required from time to time.
\#LI-EC1
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
**Min-Mid** $21.00 - $29.00
**Posting Number** R101432
**Location** Ohio-Toledo
**Address** 5025 Monroe Street
**Zip Code** 43623
**Pay Rate** Hourly
**Career Site Category** Store Management
**Position Category** Store Management
**Job Type** Full-Time
**Remote Type** In Office/On-site
**Evergreen** No
Operations Service Manager
Toledo, OH jobs
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
+ Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
+ Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
+ Manage the overall execution of operations and receiving SOPS.
+ Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
+ Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
+ Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
+ Assist in the management of other store operations areas as needed.
+ Communicate effectively with the District and Regional Management teams.
You'll Come With
+ 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
+ Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
+ Ability to lift and move boxes weighing up to 40 lbs.
+ Experience utilizing scheduling and reporting computer software.
+ Travel may be required from time to time.
\#LI-EC1
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $21.00 - $29.00
Posting Number R101432
Location Ohio-Toledo
Address 5025 Monroe Street
Zip Code 43623
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No
Pharmacy Operations Manager
Lyndhurst, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1709274BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S
**Full District Office Address:** 5644 MAYFIELD RD,LYNDHURST,OH,44124-02916-11558-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:**
Pharmacy Operations Manager
Cleveland, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1705525BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 16803 LORAIN AVE,CLEVELAND,OH,44111-05510-03310-S
**Full District Office Address:** 16803 LORAIN AVE,CLEVELAND,OH,44111-05510-03310-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 03310-CLEVELAND OH
Pharmacy Operations Manager
Twinsburg, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1704192BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S
**Full District Office Address:** 9043 DARROW RD,TWINSBURG,OH,44087-02138-04775-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 04775-TWINSBURG OH
Pharmacy Operations Manager
Cincinnati, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1716328BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 6918 HAMILTON AVE,CINCINNATI,OH,45231-05212-11630-S
**Full District Office Address:** 6918 HAMILTON AVE,CINCINNATI,OH,45231-05212-11630-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:**
Pharmacy Operations Manager
Olde West Chester, OH jobs
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1722191BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 7804 CINCINNATI DAYTON RD,WEST CHESTER,OH,45069-06003-05762-S
**Full District Office Address:** 7804 CINCINNATI DAYTON RD,WEST CHESTER,OH,45069-06003-05762-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:**
Store Director (Store Manager) - Cleveland, OH
Senior operations manager job at Target
The pay range is $104,000.00 - $208,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
Store Director- Job Description
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life
through our values and culture. Learn more about Target here.
ALL ABOUT STORE LEADERSHIP
You lead a team that has one purpose: to help all families discover the joy of everyday life.
You develop leaders who care about their teams, who care about their guests and each other. You lead a team
of experts, advocates, and consultants that are passionate about making sure guests get what they came for
(plus a little more) every time they shop at their store. You take accountability in running a profitable growth
business.
At Target, we believe in our leaders having meaningful experiences that help them build
and develop skills for a career. The role of a Store Director can provide you with the
skills and experience of:
• Managing a large team of hourly team members and leaders as well as leaders of leaders
• Recruiting, selecting, talent management and talent planning across all departments of the store
• Guest service fundamentals and experience building and leading a guest first culture across the store
• Retail business financials (e.g. payroll, profit and loss) and driving sales growth
• Creating store specific strategies and managing your team to deliver results
• Retail business fundamentals for total store: understanding sales trends, inventory management, guest
shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
• Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
• Making business decisions by assessing market competition, understanding guest insights and feedback
As a Store Director, no two days are ever the same, but a typical day will most likely
include the following responsibilities:
Cultivate a guest-centric and engaged team
• Lead a talent culture through taking an active role in the onboarding, development and growth of your
leaders.
• Drive accountability through clear expectations and consistent performance management.
• In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career
progression and continued team growth.
• Be approachable and available for your team, lead a culture where leaders and team members are able to
share and issues are quickly resolved.
• Recruit, hire and retain a passionate team for area specific knowledge and expertise.
• Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a
consistent guest experience and aligning with team member availability and desired hours.
• Own and implement leadership schedules that align to guest and business needs (including weekends,
mornings, evenings, overnight and appropriate seasonal adjustments).
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and
respectful, and creating equitable experiences.
• Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to
consistently achieve timely completion of required training.
• Model creating a welcoming experience by greeting guests as you are working.
• Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming
way and help solve their specific needs.
• Lead by thanking guests and let them know we're happy they chose to shop at Target.
• Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and
operational goals while ensuring your team can inform, educate and promote the suite of benefits, features
and offerings that reward our guest and/or enhance their shopping experience (including the Target App,
Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery).
Own your store's overall business to drive efficiency, safety and grow sales
• Build and execute plans to run an efficient operation to fund future growth.
• Lead and create a culture of executing all best practices by understanding where operational shortage can
occur throughout the building, build routines and action plans to resolve opportunities, and establish clear
goals and expectations to hold team accountable.
• Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the
business and make decisions.
• Lead a culture of financial accountability through following your sales trends, leadership headcount
guideline, payroll management and hourly overtime guidance and teaming each team how to understand
their role in driving sales growth and total store profitability.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the
destination of choice for our guests.
• Build relationships that are important to the store's community to address the most pressing local needs.
• Leverage field support partners to help you solve problems and drive continuous operational improvement.
• Set clear priorities for the team through balancing competing priorities and demands.
• Own the safety culture and performance for the store through modeling and recognizing safe behaviors,
identifying and correcting hazards, assisting with incident response, validating investigations effectively
drive sustainable solutions, and own total store accountability to safety.
• Validate an instore security culture by focusing on deterrence, response and resolution in order to improve
physical security processes.
• Validate that merchandise protection strategies across the total store are being executed according to best
practices.
• As a key carrier, follow all safe and secure training and processes
• Addressing all store emergency and compliance needs
• Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and
hold the team accountable to work in the same way
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
• You enjoy interacting and helping others - including guests that shop our store and fellow team members
you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and
creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights,
weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything
you need to know to be a Store Director. But there are a few skills you should have from
the get-go:
• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
We are an awesome place to work and care about our teams, so we want to make sure
we are clear on a few more basics that we expect:
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
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