How to hire a targeted case manager

How to hire a targeted case manager, step by step

Here's a step-by-step targeted case manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a targeted case manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new targeted case manager
• Step 8: Go through the hiring process checklist

What does a targeted case manager do?

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1. Identify your hiring needs

   Before you start hiring a targeted case manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A targeted case manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, targeted case managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of targeted case managers.

   Type of Targeted Case Manager	Description	Hourly rate
   Targeted Case Manager	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$12-25
   Volunteer	Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service... Show more	$11-19
   Coordinator	Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements... Show more	$12-29

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Medicaid
   • Social Work
   • Assess Client
   • Mental Health
   • Foster Care
   • Management Services
   • Kids
   • Program Documentation
   • Community Outreach
   • Care Plan
   • Persistent Mental Illness
   • TCM
   • Clinical Review
   • Link Clients

   Check all skills

   Responsibilities:

   • Demonstrate client advocacy and promote parental involvement of the IEP process through participation in educational meetings to attain IEP services.
   • Manage extensively high Medicaid case load of clients receiving mental health services within the facility needing case management and medication management.
   • Develop and maintain case and program documentation according with the CHS standards.
   • Develop and maintain case and program documentation according to contract and CHS standards (assessments, treatment/ service plans.
   • Facilitate mediation staffings for reunification, TPR and detainment.
   • Coordinate and refer clients to community resources including housing, educational resources, and drug rehabilitation services.

   More targeted case manager duties

3. Make a budget

   Including a salary range in the targeted case manager job description is a good way to get more applicants. A targeted case manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a targeted case manager in West Virginia may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level targeted case manager. Additionally, a targeted case manager with lots of experience in the field may command a higher salary as a result.

   Average targeted case manager salary

   $37,976yearly

   $18.26 hourly rate

   ---

   Entry-level targeted case manager salary

   $27,000 yearly salary

   Updated December 16, 2025

   Average targeted case manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$48,739	$23
   2	Wisconsin	$43,588	$21
   3	Minnesota	$41,444	$20
   4	Connecticut	$41,379	$20
   5	Idaho	$41,347	$20
   6	New York	$41,346	$20
   7	Delaware	$40,440	$19
   8	Massachusetts	$39,799	$19
   9	Kansas	$37,388	$18
   10	Montana	$36,294	$17
   11	Florida	$35,984	$17
   12	Michigan	$32,312	$16
   13	Georgia	$29,931	$14

   Average targeted case manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Aware	$59,251	$28.49	34
   2	LinkedIn	$47,717	$22.94	2
   3	Wisconsin Community Services	$46,009	$22.12	5
   4	Androscoggin Home Healthcare + Hospice	$44,321	$21.31
   5	University of Rochester	$42,703	$20.53	17
   6	Addiction Recovery Care	$40,732	$19.58	18
   7	Citizen Advocates Inc	$40,377	$19.41
   8	Tri-County Human Services	$40,216	$19.33	16
   9	Seacoast Mental Health Center	$40,135	$19.30	1
   10	The Family Health Centers of Asheville	$39,944	$19.20	4
   11	comhar	$39,457	$18.97	12
   12	The Kentucky United Methodist Homes for Children and Youth	$39,258	$18.87
   13	Cumberland River Behavioral Health, Inc.	$38,752	$18.63
   14	Brandywine Counseling	$37,956	$18.25	25
   15	Pathways	$37,952	$18.25	23
   16	Lakeview Center	$36,991	$17.78	20
   17	Samaritan Daytop Village	$36,935	$17.76	48
   18	Children's Home Society of Florida	$36,694	$17.64	32
   19	The Mosaic Company	$35,888	$17.25
   20	NECCO	$35,659	$17.14	23

4. Writing a targeted case manager job description

   A targeted case manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a targeted case manager job description:

   Targeted case manager job description example

   Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
   
   We value our staff and think they deserve the best! Medical, vision and dental benefits available at no premium for our staff
   and their dependents. We also provide an annually loaded HSA of up to $2,000, a 5% match towards your retirement, generous paid time off (19 ½ days per year) AND 13 paid holidays.
   GENERAL STATEMENT OF DUTIES:
   Under the direction of the Unit Supervisor, functions as a team member providing professional services in accordance with the person-centered plans of person served, and coordinate the provision of supports and services for adults with serious and persistent mental illness and/or developmental disabilities who need assistance in accessing, coordinating and monitoring resources and services. Assists the individual and their support network to identify, select, obtain and coordinate both paid and unpaid or natural supports to enhance the person's independence, integration, and productivity consistent with the person's capabilities and preferences as outlined in their Individualized Plan of Services (IPOS); performs related work as required.
   
   MINIMUM REQUIREMENTS:
   Bachelor’s degree in Human Services (Or a related field such as Child Development/Family Relations, Occupational Therapy, Community Mental Health, Chemical Dependence, Physical Therapy, Counseling, Criminal Justice, Recreational Therapy, Rehabilitation Counseling, Social Work, Psychology, Education, or Sociology).
   
   ADDITIONAL REQUIREMENTS:
   Must have a valid Michigan Driver’s License, current automobile insurance, and the use of a personal vehicle during work hours. Must be willing to transport persons served using personal or agency vehicles.
   
   PREFERENCES:
   LBSW or LMSW AND one (1) year of clinical experience with adults with severe mental illness or developmental disabilities.
   
   Veterans must submit Form DD214 to determine eligibility for Veterans’ Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME
   FLSA STATUS: NON-EXEMPT

   Copy this example

   

5. Post your job

   To find targeted case managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any targeted case managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level targeted case managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your targeted case manager job on Zippia to find and recruit targeted case manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit targeted case managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new targeted case manager

   Once you've decided on a perfect targeted case manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new targeted case manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a targeted case manager?