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Targeted case manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Thomas Dearden Ph.D.,

William Weston

Below we've compiled a list of the most critical targeted case manager skills. We ranked the top skills for targeted case managers based on the percentage of resumes they appeared on. For example, 12.6% of targeted case manager resumes contained medicaid as a skill. Continue reading to find out what skills a targeted case manager needs to be successful in the workplace.

15 targeted case manager skills for your resume and career

1. Medicaid

Here's how targeted case managers use medicaid:

Linked and managed adopted families suffering from Reactive Attachment Disorder to services, Contracted service provider through Florida Medicaid.
Submitted authorization requests to Medicaid and NC funding sources and communicated with authorization specialists to ensure reimbursement for services.

3. Assess Client

Here's how targeted case managers use assess client:

Identify and assess client and family needs and evaluate, coordinate and ensure that the necessary services and/or treatments are provided.
Assess client most urgent needs, listen to the client concerns and advocated on their behalf if needed.

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how targeted case managers use mental health:

Provided case management services to licensed therapeutic and specialized therapeutic foster care homes with children/adolescents diagnosed with a mental health disorder.
Provided targeted case management services to adults and adolescents diagnosed with mental health, substance abuse, and developmental disabilities.

5. Foster Care

Here's how targeted case managers use foster care:

Adhered to strict guidelines assuring appropriate funding was established and maintained for more restrictive foster care and placement.
Worked with children in Emergency Shelter, Protective Services, and Therapeutic Foster Care.

6. Management Services

Management services may refer to a number of supervisory duties depending on the type of work. A manager may be required to oversee a team of employees complete a series of tasks or monitor the quality of a product. Overall, any form of management involves supervising a worksite, whether this is a restaurant, grocery store, or manufacturing plant.

Here's how targeted case managers use management services:

Implemented direct case management services which included supportive counseling, symptom monitoring, crisis intervention and coordination of treatment.
Provide case management services to individuals who are chronically mentally ill with co-occurring substance abuse and forensic issues.

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7. Kids

Here's how targeted case managers use kids:

Write and maintain PCP for kids in placements and monitor those placements.
Worked in partnership with Our Kids of Miami-Dade and Monroe, Inc. to match children with pre-adoptive families.

8. Program Documentation

Here's how targeted case managers use program documentation:

Develop and maintain clinical records and program documentation according to contract and standards.
Develop and maintain case and program documentation.

9. Community Outreach

Here's how targeted case managers use community outreach:

Assist client with professional/vocational education goals, independent living and provide community outreach resources when necessary.
Prepared summaries, reports and other correspondence regarding community outreach efforts.

10. Care Plan

Here's how targeted case managers use care plan:

Completed a comprehensive assessment of client needs; partnered with clients to develop an individualized care plan to address requirements/necessities.
Develop specific care plans based on information collected from assessment.

11. Persistent Mental Illness

Here's how targeted case managers use persistent mental illness:

Served adults with severe and persistent mental illness linking, advocating and Monitoring progress monthly via Home Visits.
Provide services to adults suffering from a serious and persistent mental illness (adults/ elderly)2.

12. TCM

Here's how targeted case managers use tcm:

Targeted Case Management Service Plan which includes short and long term goals/outcomes based on client, provider and TCM team input.
Complete documentation related to authorization for Targeted Case Manager (TCM) services and participate in the quality improvement process.

13. Clinical Review

Here's how targeted case managers use clinical review:

Participate in clinical reviews and quality improvement process.
Participated in clinical review of client for services and enhanced placement.

14. Link Clients

Here's how targeted case managers use link clients:

Coordinate and participate in intake process of new clients to assess for needs and services/programs to link clients to.
Based on the service plan, link clients to needed community resources and support services.

15. Substance Abuse

Here's how targeted case managers use substance abuse:

Monitored members' compliance with substance abuse recommendations and developed alternative treatment and/or residential plan, if necessary.
Targeted Case Management- Substance Abuse Counseling- Patient records- State Exceptions and Waivers- Care Coordination

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What skills help Targeted Case Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young targeted case managers need?

Dr. Thomas Dearden Ph.D.

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a targeted case manager stand out to employers?

William Weston

Professor, Centre College

The ability to write clearly and think critically. The deep sense that other people in other cultures, and other positions in our own culture, see the world differently, enabling students to respond to a broad range of people appropriately.

What soft skills should all targeted case managers possess?

Roxanne Ruiz-Adams

Lecturer, Kean University

In the world we are in, empathy and compassion are tools we need most when interacting with each other. Graduates need to practice the skills of listening actively, and communicating in a way that is responsive rather than reactive. As social media expands and the world becomes smaller we all have become more connected and more aware of the experience of being a global citizen. Graduates need to practice having conversations with those who are different from them, practice putting themselves in the shoes of those they interact with, and learn the art of conflict resolution. We are all different in the way we think, but now more than ever we need graduates who are solution focused in their responses to the world rather than problem focused.

What hard/technical skills are most important for targeted case managers?

Kacie Blalock Ph.D.

Associate Professor; Director, Master of Counseling, Louisiana State University at Shreveport

It is important that counselors are able to effectively take notes and summarize progress, interpret assessments, memorize and recall information, and keep clear yet concise records.

Do you want to know more?

List of targeted case manager skills to add to your resume

The most important skills for a targeted case manager resume and required skills for a targeted case manager to have include:

Medicaid
Social Work
Assess Client
Mental Health
Foster Care
Management Services
Kids
Program Documentation
Community Outreach
Care Plan
Persistent Mental Illness
TCM
Clinical Review
Link Clients
Substance Abuse
Developmental Disabilities

Community Agencies
Crisis Intervention
Comprehensive Assessments
Support Services
Service Delivery
Discharge Planning
DCF
Community Services
Independent Living
Intellectual Disabilities
Medication Management
Mental Health Diagnosis
Mental Health Issues
Psychosocial Assessments
Collateral Contacts
Social Security

PCP
Court Hearings
Community Resources
IEP
Necessary Paperwork
Functional Assessments
Social Service Agencies
Termination Summaries
Foster Children
Community Support
Service Plan
Financial Assistance
Federal Guidelines
Crisis Situations
Medical Appointments
Educational Services

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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