What does a targeted case manager do?
Targeted case managers promote parental involvement and demonstrate client advocacy through educational meetings to attain IEP services. They prioritize individual cases like accessing psychiatric hospitalization, DMP, and law enforcement while meeting caseload requirements twice a week. These managers identify potential resources that would facilitate early family preservation and alternative permanency planning. They develop family-centered services to promote stability and permanency for foster care children. Targeted case managers must be excellent with communication, interpersonal skills, and compassion.
Targeted case manager responsibilities
Here are examples of responsibilities from real targeted case manager resumes:
- Demonstrate client advocacy and promote parental involvement of the IEP process through participation in educational meetings to attain IEP services.
- Manage extensively high Medicaid case load of clients receiving mental health services within the facility needing case management and medication management.
- Develop and maintain case and program documentation according with the CHS standards.
- Develop and maintain case and program documentation according to contract and CHS standards (assessments, treatment/ service plans.
- Facilitate mediation staffings for reunification, TPR and detainment.
- Coordinate and refer clients to community resources including housing, educational resources, and drug rehabilitation services.
- Transport families to and from court provide mediation between lawyers and families.
- Develop, document, and maintain client records such as assessments, treatment plans, progress notes, and TPR summaries.
- Counsele individuals/ families regarding MH/Substance, physical abuse and rehabilitation issues.
- Submit authorization requests to Medicaid and NC funding sources and communicate with authorization specialists to ensure reimbursement for services.
- Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
- Make referrals to home care and/or DME vendors using Medicare/Medicaid criteria/eligibility.
Targeted case manager skills and personality traits
We calculated that 13% of Targeted Case Managers are proficient in Medicaid, Social Work, and Assess Client. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.
We break down the percentage of Targeted Case Managers that have these skills listed on their resume here:
- Medicaid, 13%
Linked and managed adopted families suffering from Reactive Attachment Disorder to services, Contracted service provider through Florida Medicaid.
- Social Work, 12%
Provided social work services as needed to families at a minimum of one time per month.
- Assess Client, 8%
Identify and assess client and family needs and evaluate, coordinate and ensure that the necessary services and/or treatments are provided.
- Mental Health, 8%
Provided case management services to licensed therapeutic and specialized therapeutic foster care homes with children/adolescents diagnosed with a mental health disorder.
- Foster Care, 7%
Adhered to strict guidelines assuring appropriate funding was established and maintained for more restrictive foster care and placement.
- Management Services, 7%
Implemented direct case management services which included supportive counseling, symptom monitoring, crisis intervention and coordination of treatment.
Most targeted case managers use their skills in "medicaid," "social work," and "assess client" to do their jobs. You can find more detail on essential targeted case manager responsibilities here:
Compassion. To carry out their duties, the most important skill for a targeted case manager to have is compassion. Their role and responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Targeted case managers often use compassion in their day-to-day job, as shown by this real resume: "provide compassionate personalized nursing care services to patients. "
Time-management skills. Many targeted case manager duties rely on time-management skills. "social and human service assistants often work with many clients," so a targeted case manager will need this skill often in their role. This resume example is just one of many ways targeted case manager responsibilities rely on time-management skills: "completed necessary documentation within deadlines for each client in accordance with local, state and federal guidelines and agency policies. "
Communication skills. This is an important skill for targeted case managers to perform their duties. For an example of how targeted case manager responsibilities depend on this skill, consider that "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a targeted case manager: "established coordination between all services that the consumer was receiving and maintained open communication to ensure total quality service delivery. ".
Interpersonal skills. For certain targeted case manager responsibilities to be completed, the job requires competence in "interpersonal skills." The day-to-day duties of a targeted case manager rely on this skill, as "social and human service assistants must make their clients feel comfortable discussing sensitive issues." For example, this snippet was taken directly from a resume about how this skill applies to what targeted case managers do: "position requires knowledge and ability in computer programs including ccms, peoplesoft, interqual, and good interpersonal skills. "
Organizational skills. A commonly-found skill in targeted case manager job descriptions, "organizational skills" is essential to what targeted case managers do. Targeted case manager responsibilities rely on this skill because "social and human service assistants must often complete lots of paperwork and work with many different clients." You can also see how targeted case manager duties rely on organizational skills in this resume example: "assisted with conversions from drs hsp to dhs home based funding skills used interpersonal skills organizational skills computer skills"
Problem-solving skills. Another skill commonly found on targeted case manager job descriptions is "problem-solving skills." It can come up quite often in targeted case manager duties, since "social and human service assistants help clients find solutions to their problems." Here's an example from a resume of how this skill fits into day-to-day targeted case manager responsibilities: "advocated for solutions to a family's educational, legal, vocational, financial, medical, and mental health issues. "
The three companies that hire the most targeted case managers are:
- Children's Home Society of Florida14 targeted case managers jobs
- Addiction Recovery Care11 targeted case managers jobs
- The Mosaic Company5 targeted case managers jobs
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Compare different targeted case managers
Targeted case manager vs. Volunteer
Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service. They may be employed in another organization, but they lend their time and talent to another organization or company to give back to the community. They raise funds, create awareness, and work on the ground. Volunteers usually choose a cause or advocacy close to their heart, such as teaching children, taking care of the elderly, coaching sports teams, cleaning up communities, and caring for animals.
While similarities exist, there are also some differences between targeted case managers and volunteer. For instance, targeted case manager responsibilities require skills such as "medicaid," "social work," "assess client," and "mental health." Whereas a volunteer is skilled in "child care," "patient charts," "patient care," and "front desk." This is part of what separates the two careers.
On average, volunteers reach lower levels of education than targeted case managers. Volunteers are 7.8% less likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.Targeted case manager vs. Resident assistant
Resident assistants help manage peers or younger students who live in a particular residence hall on campus. They are usually in charge of welcoming fellow students, providing residence hall tours, and helping students cope with their new environment. To help students become more at ease with their environment, resident assistants usually act as buddies. They answer inquiries that the students may have and act as the bridge between the students and the residence hall management. They assist with administrative activities in the residence hall, such as handing out forms for students and ensuring documents are correctly filled out.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that targeted case manager responsibilities requires skills like "medicaid," "social work," "assess client," and "mental health." But a resident assistant might use other skills in their typical duties, such as, "home health," "cpr," "vital signs," and "residential life."
Resident assistants earn a lower average salary than targeted case managers. But resident assistants earn the highest pay in the education industry, with an average salary of $30,623. Additionally, targeted case managers earn the highest salaries in the health care with average pay of $40,904 annually.Average education levels between the two professions vary. Resident assistants tend to reach lower levels of education than targeted case managers. In fact, they're 11.0% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Targeted case manager vs. Coordinator
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
The required skills of the two careers differ considerably. For example, targeted case managers are more likely to have skills like "social work," "assess client," "mental health," and "foster care." But a coordinator is more likely to have skills like "customer service," "patients," "excellent organizational," and "data entry."
Coordinators make a very good living in the technology industry with an average annual salary of $51,731. On the other hand, targeted case managers are paid the highest salary in the health care industry, with average annual pay of $40,904.coordinators typically earn similar educational levels compared to targeted case managers. Specifically, they're 4.7% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Targeted case manager vs. Case worker
Caseworkers are social workers who watch over the welfare of underprivileged individuals and at-risk families by counseling and providing them with assistance. Usually employed under the government or a local non-profit organization, a caseworker must conduct a thorough interview and house visits to determine the needs of the family. They then refer them to any programs or agencies that can give them the specific care and help needed. Furthermore, it is crucial to identify neglect and abuse signs, reporting them to the authorities right away.
Types of targeted case manager
Updated January 8, 2025
