Tarzana Treatment Centers jobs - 551 jobs

Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated Healthcare Staffing Firm & 2023 First Half Top Rated Healthcare Staffing Firm by Great Recruiters. Please note that pay rate may differ for locally based candidates. Please apply here or contact a recruiter directly to learn more about this position & the facility, and/or explore others that may be of interest to you. We look forward to speaking with you!

Drivers are responsible for the safe transportation of clients to and from various treatment-related locations, ensuring compliance with federal and state driving laws. In addition to their transportation duties, they play a crucial role in maintaining and updating transportation documentation. Successful candidates will excel in a diverse team environment, collaborate effectively, and demonstrate creative and independent problem-solving skills. This position may work weekends. This is a union eligible position. KEY RESPONSIBILITIES Transportation: Safely transport clients in company provided vehicle following all applicable federal and state driving laws. Maintain appropriate staff/client boundaries. Treat clients with respect and dignity; interact with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles. Comply with all health and safety protocols, especially against COVID-19. Warehouse: Participate in the delivery and pick up of various donated goods including furniture, food, clothing, etc. Load and unload trucks. Organize donated goods in the warehouse. Vehicle Maintenance: Ensure routine vehicle maintenance which include daily inspection and pumping gas as necessary. Ensure the cleanliness of the vehicle, both its interior and exterior, to uphold a polished and professional image. Administrative: Maintain vehicle usage logs and maintenance. Maintain accurate vehicle documentation with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Attend and participate in meetings. Complete all assigned training in a timely manner. QUALIFICATIONS Education, Certification, and Experience Valid California Class C Driver's license. Ability to clear and maintain agency vehicle insurance coverage. Professional driving experience. Ability to drive a 22-foot truck. Ability to lift 60 pounds. Knowledge Clear understanding of appropriate staff/client boundaries. Knowledge of transportation equipment for physically disabled. Knowledge of vehicle safety and maintenance. Culturally competent and able to work with a diverse population. Desired: Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. PHYSICAL REQUIREMENTS In an 8-hr workday, employee is required to perform work: Sitting 5 Hrs Standing 2 Hrs Walking 1 Hrs Driving Frequently

HealthRIGHT 360 is a social justice organization that believes that all people deserve equal access to healthcare services. HealthRIGHT 360 gives hope, builds health, and changes lives for people in need. We do this by providing compassionate, integrated care that includes primary medical, mental health, substance use disorder treatment and re-entry services. The Managing Director of Northern California Outpatient Programs is responsible for overseeing the design, development, implementation, management of behavioral health Outpatient programs in Southern California for HealthRIGHT 360. HealthRIGHT 360's Northern California behavioral health Outpatient services include programs in San Fransisco, San Mateo and Santa Clara counties. Key Responsibilities Program Leadership: Directly supervises managers/directors of programs. Performs all aspects of senior management, including general supervision, mentoring of subordinate management staff, and training new management on policies, procedures, and norms of HealthRIGHT 360. Helps new management to understand HealthRIGHT's corporate culture. Identifies innovations and opportunities for integration across HealthRIGHT's programs and works with colleagues to implement same. Oversees and participates in supervisory activities, e.g., including all aspects of staff development, new program activation, hiring, training, motivating, evaluating, performance management, and terminations as needed. Planning/Development: Attends external meetings and events to learn about the changes in the Behavioral Health field and to represent HR360. Assesses program needs in order to identify gaps and suggest other avenues to search for funding. Assists with development of future grants, participates in grant writing as needed, taking the lead when necessary. Examines community and known funders for opportunity to seek additional funding and acquire new funding streams. Identifies service gaps, expands community resources, creates coordinated systems of care and helps address unmet needs of client population. Acts as liaison between funding sources and Agency administration. Understands HR360 strategic vision and finds ways to implement and execute the clinical vision at the treatment services level. Reviews policies and procedures presented by leadership to adjust programming needs. Responsible for drafting policies to meet the needs of specific funders. Responsible for clinical innovations being responsive to needs of participants and demands of funders. Serve as the voice for your programs and your clients. The Managing Director for OP Services works in collaboration with the Managing Director of NorCal Residential Services. Administrative Responsibilities: Organizes and submits monthly reports to Vice President. Is timely with all tasks. Coordinates monthly reports to funding agencies. Assures that programs utilize accepted principles of client records management and confidentiality. Develops and participates in creation of Annual Reports, Biannual Reports, Continuation Reports, Corrective Action Reports (when needed) to funders. Oversees management of contracts and adherence to contract mandates for programs. Serves on various internal program development committees. Serves as agency representative to external committees. Understands and ensures compliance with policies and procedures. Coordinates with Quality Improvement to review programmatic outcomes, critical incidents and satisfaction related data to identify potential trends and opportunities for improvement. Ensures compliance with all contract, regulatory and accreditation bodies. Ensures compliance with HealthRIGHT 360 policies and procedures, HIPAA, 42CFR regulations and all other licensing requirements. Ensures that all staff are informed on quality-of-care concerns, opportunities for improvement and other policy related changes. Clinical Responsibilities: Responsible for setting and guiding clinical strategies and treatment philosophy for HealthRIGHT 360s direct service providers, including but not limited to employing a “whatever it takes” mentality. Ensures that all programs are maintaining quality treatment services and evidence-based practices and guidelines are used to inform programmatic decisions and are delivered consistently to clients. The Managing Director for OP Services works integrally with the Managing Director of NorCal Residential Services to ensure that clinical needs across programs are being met. Education and Knowledge, Skills and Abilities Education and Experience Required: Ph.D. in Psychology, or Master's Degree in Social Work or related field, from an accredited college. Clinical license in the State of California and at least two years post licensure. A minimum of five years leadership experience with progressively responsible positions in the social services field in either a public or private organization. Must have demonstrated knowledge and experience in substance abuse treatment, including relapse and recovery, an understanding of child development, child abuse issues, and experience in assigning and monitoring others' work. Desired: Knowledge of community resources for non-profit substance abuse and mental health treatment facilities. Experience with government contracts and compliance. Knowledge of community resources for non-profit substance abuse treatment facilities and mental health. Leadership development for Managers/Directors. Has excellent time management, organizational and communication skills. Knowledge of DEI and how it impacts organizations/communities/programs. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointments, provide support to clinic, direct phone inquiries to appropriate departments, and provide program information to all callers. Key Responsibilities Incoming calls: Answers a high volume of calls and schedules appointments for all patients with a high degree of accuracy. Knowledgeable of primary medical care, behavioral, and dental services to provide accurate information to all callers. Maintains average call time and call volume as indicated in call center guidelines. Monitors incoming calls, and works with Call Center Manager to minimize abandoned call rates. Knowledgeable about insurances and funding programs, such as MediCal, MediCare, Healthy San Francisco, Family PACT, and commercial insurances. Communicates sliding fee scale policies to patients appropriately. Communicates clearly on the phone and accurately documents and assigns messages and faxes. Confirms and updates contact information for all patients at every contact. Outgoing calls: Makes follow-up calls for any messages left. Completes robust confirmation calls for all next day appointments. Robust confirmation calls include confirming reason for visit, necessity of visit, appointment time, appointment provider, verification of insurance, notification of any co-pays, deductibles, share of costs, or payments due, and any paperwork that may be needed to be completed. Assist with scheduling changes by contacting patients to reschedule appointments. Documentation Responsibilities : Accurately documents and routinely updates required patient information in electronic health record system. Documents billing notes and general medical appointment reminders in the appointment screen, as well as in the patient information screens. Collects and verifies contact information at every call. Enters patient insurance information for patients, and verifies eligibility with patient. Documents appointment visit status, including rescheduled, cancelled, confirmed, left voice message, or any other status appropriately. Customer Service: All communications, both internal and external, must be delivered with excellent customer service. Must be courteous and professional for all patient interactions. Must talk to patients and clients in a caring and non-judgmental manner. Must be able to deliver care in a culturally and linguistic sensitive manner. Must ensure to use patient's preferred name and pronouns. Must adhere to scripted phrases, welcoming patients and thanking them for their phone calls. Listens and documents patient complaints, and routs calls to appropriate staff for swift resolution. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required Qualifications: Prior experience in front desk reception, administrative and/or customer service Exhibits a professional demeanor, and can discreetly handle sensitive and confidential information and ability to work under pressure Strong organizational, interpersonal, listening, speaking and written communication skills Ability to assist callers in an approachable and welcoming manner Ability to work effectively with all levels and types of employees, management, clients and guests Ability to work cooperatively and effectively as part of a team Ability to multi-task and work well independently and under pressure in a fast-paced environment; detail-oriented Strong proficiency with Microsoft Office applications(Excel, Outlook and Word), specifically Word Outlook and internet applications Experience working with staff and volunteers Working knowledge of computerized medical scheduling and billing systems Knowledge of HIPAA regulations Excellent attention to detail, ability to work independently and strong organizational skills Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and persons with mental health concerns High School Diploma or GED equivalent Desired Qualifications: 2 years experience working in a medical setting (or call center), preferably in a community clinic with medical experience Familiarity with other community agencies in the Bay Area to make appropriate referrals Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services Bilingual language capacity (Spanish/English) We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The Community Outreach & Education Specialist must have a Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. As per contract, all staff hired MUST be fully vaccinated against COVID-19 and when eligible, receive their booster shot. Prototypes, a program of HealthRIGHT 360's residential substance use disorder (SUD) program is a new program contracted with Department of Public Health's (DPH) Substance Abuse Prevention and Control (SAPC) program for residential drug Medi-Cal (DMC) services for up to 99 adult men and women: 33 that are for men who are judicially involved, 33 for men, and 33 for women. The BHC's residential DMC program will employ 100 people and works closely with the other BHC programs to provide a continuum of services for low income/Medi-Cal population. The program is located on the campus of Martin Luther King Jr. Hospital in the Willowbrook area of South Los Angeles and will serve all LA County residents. The Community Outreach & Education Specialist conducts outreach directly to potential clients (street outreach, jail in-reach, shelter visits, community events) to increase awareness and understanding of SUD treatment generally, and of the services at MRT BHC specifically. Uses motivational interviewing and harm reduction skills, as well as trauma-informed approach, to encourage eligible clients to choose treatment. Also conducts outreach to other service providers and stakeholders to market the MRT BHC program, to increase awareness of its services and target population among providers who might refer eligible clients to the program. Educates community members, service providers, MRT BHC partners, and other County department personnel about SUD, treatment, and care coordination. Knowledgeable about all of the above and responsive to client, family, and stakeholder questions. Key Responsibilities Direct Service: Engage potential clients at various locations (e.g., streets, community services organizations, shelters, etc.), at frequent and regular intervals to educate and motivate them to engage in SUD treatment services. Establishes and maintains cooperative linkages with other providers (e.g., hospital emergency departments, law enforcement, public, private, and other social, economic, health, legal, vocational, and mental health partners) to make appropriate referrals that address unmet client needs. Conduct presentations for other County departments and partners in the MRT BHC and on the MLKCH campus, as well as potential referral partners on SUD treatment including, but not limited to: the SUD treatment system, the referral process, and how to improve care coordination. Promote culturally and linguistically relevant public awareness about SUDs and inform the community about available SUD treatment options. May need to also provide client care hours and submit progress notes within 72 hours of service delivery. Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards. Assists the client with intake by completing case management assessment and entering financial and benefit information. Supports the client in apply for Medi-cal or transfer Medi-cal county when appropriate. Assess the client's case management needs and completes all releases of information. Connects the client to benefits, mental health, physical health, employment, probation, DCFS, employment, housing, community resources, outpatient substance use disorder services, and aftercare. Coordinates communication and external service linkage including: assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist. May completes the VI-SPDAT and connects the client to safe housing options. Education and Knowledge, Skills and Abilities Education and Certification: Bachelor's degree in social sciences field required; bachelor's degree in social work preferred. CPR certified preferred - Registration or Certification as Substance Abuse Counselor from an approved/accredited California agency. Possession of valid CA driver's license and clean driving record Experience: Minimum two (2) years' experience working with individuals who are homeless, mentally ill, HIV positive, substance-using, and/or involved in the criminal justice system. Experience working with diverse populations regarding lifestyle, age, gender and sexual orientation/identity, cultural background, and economic status. Background Clearance Required: Must be able to pass live scan fingerprint clearance and jail clearance. Must not be on parole or probation for a minimum of two years prior to employment. Other Requirements: Must be fully vaccinated against COVID-19, including booster shots; there are no medical or religious exemptions available for this position. Knowledge, Skills, and Abilities Required: Fluent/certified bilingual (English/Spanish). Excellent organizational, written, and verbal communication skills. Eagerness to cultivate new professional contacts and encourage utilization of MRT BHC Residential SUD Treatment Services. Culturally competent and able to work with a diverse population. Ability to work alone as well as cooperatively with others and demonstrate good judgment in unusual or emergent situations. Ability to work independently and manage multiple tasks simultaneously. Ability to provide a high degree of accuracy in projects and tasks assigned. Willing and able to work flexible hours, which may include some evening and/or weekend work. Comfortable working in an environment a client population struggling with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency. Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

. The Youth Substance Use Prevention program is a school-based and community-based program that aims to prevent the use of alcohol, marijuana, tobacco, meth, Rx, and other drugs in youth. We achieve our goals through life skills education in the classroom, groups for youth involved with substances, mentoring through our Pomona Youth Prevention Council, engaging youth in community campaigns, and advocacy on policies that impact the lives of youth and their community. We work with youth ages 11 through 18, their parents, and with dedicated adults in the Pomona community. The Youth Prevention program is apart of the Family Resource Center at Protoypes. Are you passionate about helping youth? If so, we are currently looking to fill a Youth Prevention Specialist position in our Youth Substance Use Prevention program at The Family Resource Center in Pomona. The ideal candidate has experience working with youth, providing prevention education or training in prevention, classroom or behavioral management skills, experience running groups, loves working as a part of a team, and is passionate about working with the community. Key Responsibilities Conduct evidence-based youth prevention education lessons about alcohol, tobacco and other drugs at schools. (We will provide training.). Conduct parent meetings and or parent education workshops and classes. Facilitate groups at schools with youth who have been involved with alcohol, tobacco, and other drugs. Coordinate referrals to mental health, alcohol and drug treatment programs as well as community services as needed. Facilitate the coordination of program sponsored school or commuity-wide prevention activities/campaigns and alternative social activities for youth. Document youth progress and participation, parent progress and participation, all work related activities and outcomes. Support the Pomona Youth Prevention Council leadership development, mentoring activities, prevention education, and community engagement. Collect pre/post-test surveys and assessments. Actively participate in community meetings, community and coalition building, events and campaigns that support parents and youth. Be available occasionally on weekends and evenings for events. Education and Knowledge, Skills and Abilities Must possess a Bachelor's Degree in public health, social work or related field. One (1) year experience providing alcohol, tobacco and other drug prevention services. Education may be substituted for experience when coursework is directly related to alcohol, tobacco and other drug prevention OR public health. A minimum of (2) year's experience in the human services field. California Driver's License and proof of insurance. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

AI/EHRS Training Specialist Department: All Sites Reports To: As assigned by Program Director The Artificial Intelligence (AI) / Electronic Health Records (EHRS) Training Specialist is responsible for designing, implementing, and managing a comprehensive training program for staff and supervisors on artificial intelligence (AI), Copilot, and related systems (including EPIC, AVATAR, Call Center, and RCM). This role ensures that all employees are equipped with the knowledge and skills to use AI and EHRS tools responsibly and effectively in their daily work, in alignment with organizational policies and evolving technology. HOURS 8 per Day / 5 Days per Week Benefits Package Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities General Duties: Conducts self in a professional manner in areas of dress, language, attitude, and behavior. Exhibits full knowledge and support of the philosophy and objectives of Tarzana Treatment Centers, Inc. (TTC). Ensures a high-quality standard for all agency staff and community training by implementing and adhering to learning principles and latest understanding of education and teaching methods. Facilitate Training Sessions: Deliver in-person and virtual training sessions, adapting content for new hires, ongoing staff development, and monthly learning collaboratives. Develop and Execute Trainings: Plan and oversee a phased rollout of AI and Copilot training, including policy, responsible use, and application in platforms such as Teams, Word, Excel, and PowerPoint. Curriculum Design: Create and update training materials for diverse audiences, including staff, supervisors, and specialized teams. Coordinate training of EHRS platforms, in particular AVATAR and the integration of AI applications. Superuser and Trainer Coordination: train and support superusers for each system; coordinate with internal and external trainers as needed. Support Ongoing Learning: Organize and facilitate monthly learning collaboratives for advanced topics, Q&A, and updates. Continuous Improvement: Collect feedback, monitor training effectiveness, and update programs to reflect new technologies, policies, and organizational needs. Stakeholder Communication: Develop and implement communication plans to keep staff and supervisors informed about training opportunities and updates. Attend all required AI Oversight Committee Meetings, Behavioral Health Quality Assurance/Improvement Meeting and any other meetings identified to support organizational strategic goals. Promote Data Security and Ethical AI Use: Ensure training content and practices reinforce the importance of data privacy, security protocols and ethical use of AI technologies including but not limited to sensitive health information across all data repositories. Additional duties as required. EDUCATION/ EXPERIENCE BA/BS degree in Education, Data Science, Business, Finance Analysis, Information Technology or related field or 2 years of experience training in EHRS or AI concepts. Proven experience in training coordination, instructional design, or technology adoption-preferably in healthcare or behavioral health settings. Strong understanding of AI concepts, digital tools (e.g., Microsoft Copilot, Teams, EHR platforms), and adult learning principles. Experience with Learning Management Systems (LMS) and e-learning tools is a plus. Bilingual English/Spanish a plus. SETTING Tarzana Treatment Centers, Inc. (TTC) is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate against race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

. Reporting directly to the Director of Nursing, the Case Manager, Medical (Medical Case Manager, MCM) primary focus is to address the specialized medication case management and treatment authorization needs of participants in a social model substance use detoxification program. The MCM works in coordination with internal and external stakeholders to address the broad array of client needs through coordinating funding, and in obtaining critical medications required for safe Withdrawal Management (WM). The MCM acts primarily as a care coordinator and treatment case manager, and may perform duties that include crisis intervention, health education, referral to providers of necessary services, and benefits counseling. The MCM works with an interdisciplinary team, ensures accurate and timely flow of documentation to support appropriate treatment length episodes and maintains quality assurance of files. As part of the MCM routine duties they will interact with other governmental, non-profit service agencies, and local businesses for client services. KEY RESPONSIBILITIES Case Management: Prepares extended treatment episode authorization requests and routes to medical leadership for review. Forwards finalized document to Department of Public Health for authorization and, if received, ensures the authorization information is relayed to internal stakeholders. Facilitates the confidential exchange of client's protected health information (PHI) between Admissions and WM to adequately evaluate unit appropriateness for client's needs. Monitors, coordinates, and resolves obstacles between prescribing providers, payors, and retail pharmacies to make certain that clients receive critical Medication Assisted Therapies (MAT) with few to no lapses in treatment days. Outreach and Relationship Management: Collaboratively work and communicate with other agencies and local pharmacies to provide information regarding resources and service opportunities. Leadership Responsibilities: Works collaboratively with all invested staff. Provides administrative leadership for client medication support, and within the quality improvement infrastructure of the healthcare and residential program. Participates in matters related to performance and quality improvement, planning, protocols, and goal setting. Comfortable in changing systems, and champions change. Organizational Responsibilities: Accurately and consistently documents required information on records and reports. Keeps up to date with operational and procedural requirements. In conjunction with WM Nurse Manager, Behavioral Health Nurse Director, and/or Director of Addiction Medicine, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the program. Provides direct care coordination support for clients to access all aspects of HR360 healthcare services. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience Required: Possess a minimum of an AA degree in a related field; or 3-5 years related experience. BLS and First Aid Certification must be obtained within 30 days of hire. Experience and interest in working with safety-net populations and in treating substance use disorders. Experience working successfully with issues of mental health, criminal background, and other potential barriers to economic self-sufficiency.

The Addiction Medicine Physician (AMP) part-time, 20 hours a week, oversees the management of withdrawal symptoms and the initiation, ongoing treatment, and support of Medication-Assisted Treatment (MAT) for clients with alcohol and drug use disorders. The AMP handles tasks such as taking medical histories, conducting physical exams, utilizing screening tools, ordering and interpreting lab tests, and diagnosing and treating common medical conditions. Additionally, the AMP works closely with the Intake Department to ensure the safe admission of patients into detoxification and residential treatment programs for substance use disorders. KEY RESPONSIBILITIES Assessment and Diagnosis Assess drug and alcohol use and determine the level of severity using screening tools and current DSM criteria. Analyze and interpret patient history, symptoms, physical findings, and/or diagnostic information to develop appropriate diagnoses. Diagnose and treat illnesses and injuries related to addiction use disorder, such as HIV PrEP, Hep C treatment, and other incidental medical services. Patient Care and Coordination Take medical histories, perform physical examinations, order and interpret laboratory tests, and diagnose and treat common illnesses and injuries. Provide oversight for Advanced Practice Providers, including entering into a Collaborative Agreement with them, providing supervision, participating in clinical review, performance appraisal, peer review, and hiring and termination of Physicians and clinical support staff. Collaborate with behavioral health teams. Consult with the SoCal Director of Addiction Medicine for treatment or referral options. Treatment and Management Determine medication withdrawal management for patients detoxing from drugs and alcohol to prevent withdrawal complications. Determine the appropriate level of treatment based on current drug and alcohol use. Prescribe various Medication Assisted Treatments to reduce harm and prevent complications from drug and alcohol use. Educate and prescribe opioid reversal agents such as naloxone to patients to reduce harm from drug use. Educate, support, and care for patients receiving medication-assisted treatment in continuity and maintenance. Documentation and Compliance Maintain complete and detailed records of patients' history, assessment, and health care plans. Oversee medication room management, including performing routine audits to ensure compliance with policies and procedures, and reporting findings back to the SoCal Director of Addiction Medicine regularly. People Management Interview, select, hire, and terminate employees in collaboration with Human Resources. Manage assigned staff such as Advanced Practice Providers, Nurse Practitioners, Physician Assistants, Interns, Volunteers, and other assigned personnel. Ensure that all assigned personnel are in compliance with HealthRIGHT 360's policies, procedures, position expectations, performance goals, and contractual requirements. Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner. Identify direct reports' strengths and weaknesses and strive to develop each team member to their fullest potential. Deliver and arrange training and resources to ensure that direct reports are successful in their roles and to ensure that the medical behavioral health team is in compliance with all standard and regulatory requirements. Ensure proper coverage of the program by creating work schedules and approving time away from work. Deliver all communications necessary to all team members to remain current with HealthRIGHT 360's policies and procedures and to inform them of quality-of-care concerns. Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment. Lead weekly staff meetings to discuss program updates, issues, policies, and procedures. Administrative Provide clinical supervision to medical team members such as med techs, LPTs, and nurses. Attend leadership or clinical meetings as required. QUALIFICATIONS Education, Certification, or Licensure Medical degree (MD or DO) from an accredited institution. Successful completion of a residency in Internal Medicine, Family Medicine, Psychiatry, or Emergency Medicine. Active and unrestricted medical license in California. Valid and active DEA license. Board certification in a primary specialty (e.g. Internal Medicine, Psychiatry) in California. Board certification or eligible for certification in subspecialty of Addiction Medicine in California. Eligible to participate in the CMS Medicaid/Medicare reimbursement programs.

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Asian American Recovery Services (AARS) provides individualized support sessions to address substance abuse and anger management/conflict resolution. Cognitive behavioral approaches are generally combined with cognitive-restructuring or skill-building methods, to reinforce learning and model as well as shape and reward pro-social behaviors. The Seven Challenges treatment model is used with those young people in Juvenile Hall who are identified as needing on-going substance abuse treatment services. The Peer Mentor is employed by Asian American Recovery Services (AARS) a program of HealthRIGHT 360 to deliver and coordinate services for youth clients referred by the Santa Clara County Department of Behavioral Health Services (BHSD) Substance Use Treatment Services Division. AARS is looking for committed, client-centered, full-time Peer Mentors who are passionate about serving clients in an outpatient substance use disorder treatment program. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. The Peer Mentor will be an individual whose lived experience resembles the target population - ex-offenders, substance use history, etc. The Peer Mentor will act as liaison to clients, help find community resources, and support organizing pro-social recreational activities and monthly family nights. The Peer Mentor will support clients as they enter the program, throughout their treatment, and link clients to peer support in our continuing care program. This linkage will play a critical role in clients' continued recovery process by connecting individuals to a recovery community. The Peer Mentor will also connect clients to other supportive community resources. These relationships will enable clients to build responsible, fruitful friendships with their peers who may serve as role models, conduits to other services, and linkage to continuum care. Education and Knowledge, Skills and Abilities Education Required: High school diploma and GED Lived experience similar to that of targeted population. Valid California driver's license. Skills Required: Ability to engage and motivate criminal justice involved populations. Ability to enter data into various paper and electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Ability to work a flexible work week schedule, including at minimum one late day (until 8pm). Willing to work towards State Peer Mentor certification.

Medical Assistant Department: Primary Care Reports To: Primary Care Director Reports to the Director of Primary Care. Works under the direct supervision of the Licensed Medical Care Provider. Responsible for providing basic nursing care to the patients assigned to the Primary Care Clinic. CATEGORIES OF DUTIES 1. Interview, screen, and perform health assessments per established protocols. 2. Reports and records observations that reflect the nursing care given and the patients' progress. 3. Assist in formulation of the treatment plan. 4. Apply and remove bandages and dressings; apply orthopedic appliances: immobilizer, envelope slings, orthotics, and similar devices; remove casts, splints and other external devices; obtain impressions for orthotics, padding, and custom molded shoes; select and adjust crutches to patient and instruct patient in proper use of crutches. 5. Perform ophthalmic testing not requiring interpretation by the medical assistant to obtain test results. 6. Remove sutures or staples from superficial incisions or lacerations. 7. Perform ear lavage to remove impacted cerumen. 8. Collect specimens by non-invasive techniques and preserve for testing, including urine, sputum, semen, and stool. 9. Assist patients in ambulation and transfers. 10.Prepare patients for and assist the physician, physician assistant, or registered nurse in examinations or procedures, including positioning, draping, shaving, and disinfecting treatment sites; prepare patients for gait analysis testing. 11.As authorized by a physician, provide patient information and instructions. 12.Collect and record patient data including height, weight, temperature, pulse, respiration rate, and blood pressure, and basic information about the presenting and previous conditions. 13.Perform simple laboratory and screening tests customarily performed in a medical office. 14.Cut nails on otherwise healthy patients. 15.Administer first aid and CPR in an emergency. 16.Performs front office duties such as answering phones, filing, scheduling appointments, computer input, patient/public relations. 17.Orders medical and clinical supplies and keeps rooms stocked appropriately. 18.Able to identify possible infections,report, and document as appropriate; initiate standard precautions if needed. 19.Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol test, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings. 20.All other duties as required by Supervisor/Administration. EDUCATION Medical Assistant I: High School Diploma or GED Completion of a medical assistant program approved by the State of California. Phlebotomy Certificate a plus. EXPERIENCE Three (3) months to One (1) year experience working as a medical assistant in a doctor's office, clinic setting or hospital or completion of internship with Tarzana Treatment Centers, Inc. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

. HealthRight-360, is a 200 bed residential facility for adult men who are in custody and on parole. We provide comprehensive substance use disorder and mental health services. Treatment episode ranges in time from 6 months to 12 months. HealthRight-360 is a fast-based environment where communication is paramount in order to provide cutting edge services to men in a residential treatment setting as well as their families. Our goal is to reintegrate persons served back into the community with the necessary skills to remain substance and crime free. Monitors are responsible for maintaining and assessing the safety and security of the program and residents while providing a supportive treatment environment. Through effective communication, Monitors relay relevant information to other staff members of the interdisciplinary team and performs crisis intervention as needed. Monitors ensure that the treatment environment is safe and welcoming. Key Responsibilities Remains alert during the entire shift. Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Coordinates fire watch with residents. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs CPR and First Aid as needed. May work weekends and holidays as needed. Ensure all house laundry is completed. Appropriately files any outstanding paperwork. Maintains tracking sheet and sends to the appropriate departments before the end of the shift. Attends required trainings and meetings. And, other duties as assigned. Education and Knowledge, Skills and Abilities First Aid Certified CPR Certified High School diploma or equivalent Must not be on active parole or probation Ability to pass and maintain a CDCR security clearance, includes FBI and DOJ In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

Revenue Cycle Super User Department: Quality Assurance Reports To: Quality Assurance Supervisor The Revenue Cycle Super User is the designated data oversight specialist within their assigned department. This role ensures accurate, complete and timely data entry in Avatar and County systems, directly supporting the revenue cycle process. The Super User serves as a key liaison between program staff, Quality Assurance (QA), and Billing teams - providing technical support, monitoring data quality and helping to reduce claim denials. By taking ownership of data integrity at the department level, the Super User plays a critical role in improving cash flow, streamlining workflows, and enhancing revenue cycle performance across the organization. HOURS 8 hours per day / 5 days per week Benefits Package * Medical Insurance * Dental Insurance * Vision Care Plan * Life Insurance * Paid Holidays * Flexible Spending Account (FSA) * Paid Vacation Time * Sick Time * 401(k) Retirement Plan * Competitive wages * Stability and career advancement * Continuing Education Opportunities CATEGORIES OF DUTIES * Oversee complete, timely, and accurate data entry of admissions, eligibility, and authorization data across all required forms and systems (i.e. Avatar, PCNX, SmartCare). * Conduct regular audits of data entry - identify, correct and/or escalate errors as needed. * Review and reconcile denials and rejections at both County and State levels in coordination with the Billing Team. * Serve as main point of contact between the department, QA, and Billing for data entry and reconciliation issues. * Identify and escalate system or recurring issues for analysis and resolution. * Run and interpret system reports to identify trends, error patterns and opportunities for improvement. * Maintain detailed logs of data errors, corrective actions taken and outstanding issues. * Provide hands-on training to departmental staff to promote accurate and consistent data entry practices. * Participate in billing trainings and apply insights to refine internal processes. * Serve as the first-line accountability for RCM data accuracy within department. * Work closely with Billing, QA and Supervisors on process improvements, performance initiatives and issue resolution. * Perform other related tasks as assigned by Supervisor, Director or CEO. Revenue Cycle Super User I: * High School Diploma or GED and * One year of experience in a healthcare organization, billing or finance role Revenue Cycle Super User II: * High School Diploma or GED and * Three years' experience in a healthcare organization, billing, or finance EXPERIENCE * Prior experience in SUD billing, healthcare data entry, QA, or program management strongly preferred. * Familiarity with electronic health record (EHR) systems (i.e. Avatar, PCNX, SmartCare) is a plus, training provided if needed. * Proficient in Microsoft Excel (pivot tables, filters, formulas) * Strong analytical skills and ability to interpret data reports * Strong written and verbal communication skills * Ability to work collaboratively with multidisciplinary teams SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services including chemical dependency and mental health services. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. is an equal employment opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021

. JOB SUMMARY HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings and transitional services for the criminal justice population. 815 Buena Vista West in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and a halfway house or sober living home with residential short-term treatment and residential long-term treatment. Dual diagnosis or persons with co-occurring disorders, persons with HIV or AIDS, gays and lesbians, seniors, or older adults, pregnant or postpartum women, women, men, and criminal justice clients are supported for this drug treatment center. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities. KEY RESPONSIBILITIES Client and Medical Responsibilities: Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit. They are responsible for management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy. Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications. Ensures timely TB clearance for all new admissions as needed. Responds to medical emergencies and first aid needs as needed.Administrative Responsibilities: Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies. Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments. Audits charts for required medical documentation utilized by payors and/or regulators.Preparation Responsibilities: Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type. Place patients in rooms and prepare them for examination. Clean, prepare and stock examination rooms. Coordination Responsibilities: Receive and return telephone calls from patients and pharmacies. Assist in scheduling specialty appointments and consultations. Monitor and ensure quality assurance of basic clinic functions. Oversee patient flow and ensure smooth, efficient patient flow throughout patient's clinic experience.• Works collaboratively with all Health and Wellness staff.• Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.• Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.• Provides appropriate client care, education and counseling.• Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.• Works closely with stat collecting and reporting contractual data as necessary.And perform other duties as assigned. QUALIFICATIONSEducation, Certification, and Experience • High school diploma or equivalent & 1 year of experience in healthcare.• First Aid certified within 30 days of employment.• CPR certified within 30 days of employment.• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Desired:• Medical Assistant Certification, i.e., AAMA/CCBMA Certification.• Two years of experience in a substance abuse treatment setting.• Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.• Bachelor's Degree in related field.Knowledge • Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Admission Clerk II Department: Admission Reports To: Intake and Admission Supervisor I/II Provides oversight of the operations of admission reporting directly to the Supervisor or Administrator. Maintain direct services of benefit verification, lobby support and data entry. Ensure quality assurance of data entry and training as needed. We offer a competitive benefits package: * Medical Insurance * Dental Insurance * Vision Care Plan * Life Insurance * Paid Holidays (12) * Paid Vacation Time * Sick Time * 401(k) Retirement Plan * Competitive wages * Stability and career advancement * Continuing Education Opportunities HOURS Up to 40 hours per week. CATEGORIES OF DUTIES * Responsible for ensuring a professional setting, engaging patients with best practices and providing customer care. * Responsible for scheduling patient referrals in Avatar Scheduler * Verifies discharges at the end of the day and prepares for next day scheduling * Provides liaison for the reception area and or between TTC Departments on behalf of patient seeking services and admission. * Provides lead for Admission Clerks and workflow in the absence of, or as directed by, the Supervisors of Admissions. * Assists in training new hires on accurate data entry to assure quality admission practices * Responsible for correcting data in required data systems as requested by Supervisor. * Gathers supply orders for the Department to maintain business expectations. * Prepare End of Shift Transition emails. * Conducts body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures. * Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures. * Responsible for benefit verification and reporting benefit issues to appropriate Departments * Completes data entry in all patient portal systems related to referrals admissions and transfers * Manages faxes, scans and uploading functions as needed. * Assists with the development of and submits accurate reports regarding on activities, data reports on patient information and or other TTC business interests as needed. * Communicates with other Departments as it relates to patient admission and care. * Other duties as assigned by Supervisor, Director and/or Administration. LICENSES/CERTIFICATES None. EDUCATION/EXPERIENCE High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful. SETTING Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. EQUAL OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

Prototypes is one of the nation's leading behavioral healthcare providers and is a “prototype” for such organizations. Prototypes Women's Center in Pomona is a 180-bed residential facility for women and women with children. Our interdisciplinary team of professionals provides comprehensive substance use disorders, mental health, and psychiatric treatment that ranges from 60 days to 6 months. The On-Call SUD Counselor is a registered or certified substance use disorder professional who maintains registration from an approved/accredited California agency. The Counselor works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, where program schedule requires additional staff. The On Call SUD Counselor provides supervision and oversight of the clients and children throughout the facility with shifts ranging to provide 24/7 coverage. The On-Call SUD Counselor is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. On-Call SUD Counselor will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment. This is a union position KEY RESPONSIBILITIES Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals. Perform crisis intervention and communicate with treatment team as unforeseen situations arise. Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements. Must meet residential service delivery goal of 60%. Proactively link clients to both internal and external resources based on their treatment needs. Follow up on the progress or status of clients' treatment. Document client updates and incidents daily. Maintain safety and security of the clients in the facility by performing periodic house runs. Ensure client medications are securely stored and properly accounted for as needed. Monitor and document client administration of medication. Assign client duties and sign off upon completion. As needed, accompany clients to offsite appointments related to their treatment. Collaborate with client and other internal and external resources to develop or maintain problem lists and/or treatment plans, transition plans, progress notes, and appropriate updates in support of their health and recovery. Complete discharge paperwork/process and other required agency assessments in a timely manner. Support intake process such as preparing rooms and maintaining supplies. Perform property and room searches as needed. Respond to overdose and other medical emergencies. Perform tests for substance use such as urinalysis and breathalyzer. Observe clients every 30 minutes and document on observation log, per program requirements. Collect, clean, or dispose of biohazard waste. Disinfect and clean rooms and common areas as needed. Accurately enter data in various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Read and respond to emails, calls, and Teams messages in a timely manner. Complete assigned training as needed and as required by the due date. Attend and actively participate in meetings. Plan and facilitate celebrations and special events. Work on weekends and holidays as needed. Perform other duties as assigned. Education, Certification, or Licensure High school diploma or equivalent required. Bachelor's degree in Health and Human Services, Social Work, Psychology, or other related field preferred. Must be registered as an Alcohol and Other Drug Counselor or as a Substance Abuse Counselor with a California approved certifying agency (CCAPP, CADTP, or CAADE). Possess current First Aid and CPR certification or ability to obtain within 30 days of hire. Possess a valid CA driver's license. Experience Experience as a registered counselor or recovery specialist in community mental health preferred.

Revenue Cycle Super User Department: Quality Assurance Reports To: Quality Assurance Supervisor The Revenue Cycle Super User is the designated data oversight specialist within their assigned department. This role ensures accurate, complete and timely data entry in Avatar and County systems, directly supporting the revenue cycle process. The Super User serves as a key liaison between program staff, Quality Assurance (QA), and Billing teams - providing technical support, monitoring data quality and helping to reduce claim denials. By taking ownership of data integrity at the department level, the Super User plays a critical role in improving cash flow, streamlining workflows, and enhancing revenue cycle performance across the organization. HOURS 8 hours per day / 5 days per week Benefits Package * Medical Insurance * Dental Insurance * Vision Care Plan * Life Insurance * Paid Holidays * Flexible Spending Account (FSA) * Paid Vacation Time * Sick Time * 401(k) Retirement Plan * Competitive wages * Stability and career advancement * Continuing Education Opportunities CATEGORIES OF DUTIES * Oversee complete, timely, and accurate data entry of admissions, eligibility, and authorization data across all required forms and systems (i.e. Avatar, PCNX, SmartCare). * Conduct regular audits of data entry - identify, correct and/or escalate errors as needed. * Review and reconcile denials and rejections at both County and State levels in coordination with the Billing Team. * Serve as main point of contact between the department, QA, and Billing for data entry and reconciliation issues. * Identify and escalate system or recurring issues for analysis and resolution. * Run and interpret system reports to identify trends, error patterns and opportunities for improvement. * Maintain detailed logs of data errors, corrective actions taken and outstanding issues. * Provide hands-on training to departmental staff to promote accurate and consistent data entry practices. * Participate in billing trainings and apply insights to refine internal processes. * Serve as the first-line accountability for RCM data accuracy within department. * Work closely with Billing, QA and Supervisors on process improvements, performance initiatives and issue resolution. * Perform other related tasks as assigned by Supervisor, Director or CEO. Revenue Cycle Super User I: * High School Diploma or GED and * One year of experience in a healthcare organization, billing or finance role Revenue Cycle Super User II: * High School Diploma or GED and * Three years' experience in a healthcare organization, billing, or finance EXPERIENCE * Prior experience in SUD billing, healthcare data entry, QA, or program management strongly preferred. * Familiarity with electronic health record (EHR) systems (i.e. Avatar, PCNX, SmartCare) is a plus, training provided if needed. * Proficient in Microsoft Excel (pivot tables, filters, formulas) * Strong analytical skills and ability to interpret data reports * Strong written and verbal communication skills * Ability to work collaboratively with multidisciplinary teams SETTING Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services including chemical dependency and mental health services. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Tarzana Treatment Centers, Inc. is an equal employment opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law. ADA REQUIREMENT Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job. #SJ2021