Tata Group jobs in Washington, DC

This leadership role leads the TCS engagement for a strategic travel / hotel inductry client in Washington DC (Bethesda), ensuring client business protection, account growth, and sustained value delivery. The position requires strong experience in C-suite-level partnership, thought leadership, and leveraging competitive analyses to expand TCS's footprint both within existing portfolios and by displacing market competitors. Key Responsibilities: Manage end-to-end client relationships, focusing on C-suite engagement and executive sponsorship to solidify TCS's partnership status. Drive sustainable account growth by identifying and pursuing opportunities with both existing hotel portfolios and adjacent/new business lines. Develop and present value-based and thought leadership initiatives tailored to client leadership, reinforcing TCS's advisor and innovator reputation. Conduct continual SWOT analyses for both TCS and market competitors to identify areas for business defense and competitive incursion. Formulate strategic programs to protect incumbent accounts while expanding and diversifying TCS's service offerings in the hospitality sector. Advance complex sales cycles from opportunity creation to closure, leveraging a consultative, solution-led approach. Lead teams in responding to RFPs, managing delivery rigor, and ensuring high levels of service governance and satisfaction. Collaborate with global and cross-functional teams to design and deploy industry-specific technology and transformation solutions. Represent TCS at key industry events and client forums, shaping client perception and fostering executive buy-in. Salary Range-$120,000-$160,000 a year #LI-KR3 TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..

Must Have Technical/Functional Skills: 1.10-12 yrs experience 2.US education (preferably undergrad in US) 3.Local 4.BBA/PM/Agile work 5.Fed/Gov con profile 6.Worked in Big 4/Booz Allen, top tier consulting firms 7.GSE Background strong plus Roles & Responsibilities: 1.Desired skillsets (PA + Test Execution) 2.GSE Background + Local. Good functional understanding of MBS, Servicing, secondary mortgage lifecycle 3.Worked in Big 4/Booz Allen/Accenture top tier consulting firms - Senior Consultant/Manager level 4.Fed/Gov con profile 5.US Education (preferably undergrad in US), strong communication 6.7-10 yrs experience, Tech Projects is a Plus 7.Must have worked in Agile delivery with JIRA familiarity 8.Strong in communication, facilitation & leading of meetings, interaction with other leads, creation of Powerpoint report outs, etc. 9.Test execution background, executed parallel testing, reconciliations, ability to identify reconciliation discrepancies, research/analyze, review data at both sources, eliminate false positives, identify true issues, communicate the problem to Product teams and work with them to clear errors. g Salary :120,000-140,000/ Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Must Have Technical/Functional Skills Primary Skill: Kafka Architect Deep expertise in: o Apache Kafka o Confluent Platform / Confluent Cloud o Kafka Connect, Kafka Streams, ksql DB o Zookeeper/KRaft Secondary: Experience with cloud platforms (AWS, GCP, Azure) and CI/CD pipelines Experience: 8-10+ years of experience in Kafka architecture and implementation Roles & Responsibilities The Kafka Architect will be responsible for designing, implementing, and managing scalable, high-performance data streaming solutions using the Apache Kafka ecosystem, with a strong focus on Confluent Platform and Confluent Cloud. The role demands deep expertise in real-time data processing, event-driven architecture, and integration with modern cloud and data platforms. ________________________________________ Key Responsibilities * Architect and implement enterprise-grade Kafka solutions using Confluent Platform/Cloud. * Design and manage Kafka clusters, brokers, topics, and partitions for optimal performance and reliability. * Lead migration efforts from legacy messaging systems (e.g., IBM MQ, TIBCO) to Kafka. * Develop and optimize Kafka Streams, ksql DB, Kafka Connect, and Flink-based pipelines. * Ensure high availability, disaster recovery, and security (RBAC, ACLs) of Kafka infrastructure. * Collaborate with data engineering, DevOps, and application teams to integrate Kafka into broader enterprise systems. * Monitor and troubleshoot Kafka environments using tools like Grafana, Prometheus, and Confluent Control Center. ________________________________________ Required Skills * 8-10+ years of experience in Kafka architecture and implementation. * Experience with cloud platforms (AWS, GCP, Azure) and CI/CD pipelines. * Strong understanding of data integration tools (e.g., Snowflake, Databricks, Hadoop). * Familiarity with scripting (Shell, Python) and infrastructure-as-code (Terraform). * Financial services or credit union domain experience is highly preferred. ________________________________________ Certifications (Preferred) * Confluent Certified Developer for Apache Kafka (CCDAK) * Confluent Certified Administrator for Apache Kafka * AWS/GCP Cloud Certifications * ITIL Foundation Salary Range- $140,000-$150,000 a year #LI-OJ1

Must Have Technical/Functional Skills * Design and develop AI systems: Create and implement AI-powered applications and algorithms to solve business challenges. * Build machine learning models: Develop and train models using tools like TensorFlow and PyTorch for tasks such as natural language processing (NLP) and computer vision. * Program and code: Write clean, efficient, and robust code in languages such as Python, Java, or R. * Data management: Analyze, preprocess, and manage large datasets to ensure accuracy and reliability for AI solutions. * Testing and optimization: Conduct tests on AI systems and optimize models for performance, efficiency, and scalability. * Integration and deployment: Integrate AI models into existing software and systems, often via APIs, and deploy them into production. * Collaboration: Work with data scientists, product managers, and other stakeholders to align AI solutions with business goals. * Stay current: Keep up-to-date with the latest AI trends, techniques, and technologies to enhance and innovate AI systems. Roles & Responsibilities * Proficiency in programming languages like Python, Java, or R. · Experience with AI frameworks such as Scikit-Learn, Keras, TensorFlow, and PyTorch. * Strong knowledge of machine learning, deep learning, neural networks, NLP, and computer vision. * Experience with data preprocessing, data transformation, and data analysis. * Familiarity with cloud-based ML platforms like AWS SageMaker or Azure ML is often a plus. * A degree in computer science, software development, or a related field is often required or preferred Generic Managerial Skills, If any Good communication and team working skills TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range: $120,000 - $140,000 a year

Assistant Vice President, Relationship Management-MAN023232Ready to build the future with AI?At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact. com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Relationship Management!This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationship with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical. Responsibilities· Understanding customer needs and translate them into winning proposals for Genpact and its customer. · Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers. · Understanding the marketplace and the competitor offering; drive strategic sales initiatives for Genpact. · Leveraging and creating networks that result in potential opportunities/leads in the customer's organization globally - understanding what competition is offering. · Connecting at CxO level in the customer organization; build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact. · Providing insights on what is happening on customer's financials and drive business strategies within operating teams to add value to the customer. · Building, running and managing the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship. · Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations. · Cross-selling all Genpact products to the customers and drive higher growth penetration. · Becoming a key intermediary between global delivery team and the customer. · Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical. · Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry connects in relation to the customer and customer industry. · Playing a key role in providing timely and high quality RFX responses. · Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability. · Providing Market Intelligence for costing on proposals. · Partnering with Genpact offshore delivery teams to create effective deal solutions. Qualifications we seek in you! Minimum Qualifications · Demonstrable experience of managing clients and doing end to end deals. Proven success in driving higher growth penetration with deals of $5M TCV or larger. · Extensive years of services business experience with some years as account manager at a strategic level· Fortune 500 company experience. · MBA or advanced degree in related field. · Strategic consulting expertise or practice at a large consulting firm. · Program Management experience. Preferred Qualifications· Experience with working either in/for Manufacturing or Industrial sector industries/clients· Experience and cultural adaptability to work across countries and succeed in a global organization. · Strong oral and written communication skills and executive presentation skills in English· Ability to interface at all levels of an organization (including senior leaders in a variety of functions)· Sound financial & commercial Business Understanding Why join Genpact?· Lead AI-first transformation - Build and scale AI solutions that redefine industries· Make an impact - Drive change for global enterprises and solve business challenges that matter· Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills· Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace· Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build· Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $200,000 to $220,000 The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role”Location-based Roles (e. g. , New York roles - metro area can be adjusted by role location) - “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only. ” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice PresidentPrimary Location USA-AlexandriaJob Posting Dec 3, 2025, 3:31:13 PMUnposting Date Feb 1, 2026, 6:29:00 PM

Key Responsibilities Platform Enablement & Acceleration * Build templates, starter kits, and plug-and-play components for tools such as Power BI, Tableau, Databricks, and Python Notebooks. * Reduce ramp-up time and promote consistency across analytics platforms. Data Modeling & Semantic Layers * Design semantic layers and prebuilt models (Power BI, Tableau, DataSphere) to ensure business teams can access clean, business-ready data. * Support semantic model creation across platforms for standardized reporting and insights. User Onboarding & Training * Develop onboarding guides, tutorials, and platform walkthroughs tailored to diverse personas (e.g., business analysts, automation builders, ML developers). * Build enablement material to enhance self-service analytics adoption. Adoption & Change Management * Partner with product owners to support platform adoption through training sessions, enablement campaigns, and artifact libraries. * Drive awareness of new capabilities and best practices. Best Practices & Governance * Document and maintain best practices by building a repository of reusable components, examples, and reference architectures. * Standardize development approaches across teams to ensure scalability and compliance. Collaboration & Partnership * Work closely with developers, analysts, engineers, and business users to identify pain points and design enablement solutions. * Ensure tools are user-friendly, impactful, and aligned with business needs. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range-$100,000-$140,000 a year #LI-KR3

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Manufacturing Support. In this role, you will be responsible for supporting quality assurance activities related to product development and manufacturing, will have to work cross-functionally to resolve quality issues, perform root cause analysis, and drive continuous improvement. Ensures compliance with internal standards and external regulatory requirements. Responsibilities * Read, understand, and interpret blueprints, drawings, and schematics * Read, understand, and apply written work instructions, procedures, specifications, and standards * Ensure regulatory, procedural, and contractual requirements are fulfilled during product development / introduction phases through proper development and application of inspection criteria * Create inspection criteria for in-process and final inspection for in-process components and assemblies based on requirements from blueprints, drawings, schematics, and written specifications * Work with cross functional teams (production, engineering, quality, supply chain, receiving inspection as examples) to address and resolve non conformances. * Understanding of dimensional and visual inspection methods on a wide variety of electrical/mechanical components, materials, and supplies against drawings and quality instructions for damage and defects * Review and approve drawings and work instructions (as required) * Demonstrate capability in performing mechanical measurements using scales, calipers, and gauges * Prepare reports/pivot tables by collecting, analyzing, and summarizing data * Establish and execute project quality plan, witness-points, and quality records for compliance in new product introduction process * Work for continuous improvement in processes and execution * Deliver quality products as part of a cross-functional team. * Identify needs/causes/trends, present analysis of research, develop and communicate potential resolutions. * Ensure Lessons Learned are taken into account for new proposals and programs * Witness and audit hardware and software development process to plans and procedures to ensure compliance. Qualifications we seek in you! Minimum Qualifications * Bachelor's degree in aerospace engineering or related technical field. * Experience in Aerospace industry * Significant hands-on experience with inspection of electronic, mechanical, and/or electro-mechanical components and assemblies * Strong quantitative and analytical skills * Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills. Preferred Qualifications/ Skills * Knowledge of machining, coating processes, welding/heat treat and composites. * Strong convictions regarding quality, safety, and processes; tempered with flexibility to meet needs without compromising requirements * Strong attention to detail. * Ability to provide assistance or direction to other personnel, as needed * Experience with aerospace industry standards AS9100, AS9102, and AS9145 (APQP) * Experience working on electronics/electromechanical assemblies * Understanding of ESD protocols and practices * Ability to coordinate multiple projects simultaneously * Expertise in standard Microsoft Office programs * Understanding of root cause & corrective action methods * Proven analytical and organizational abilities * Ability to lead initiatives of moderate scope and impact * Experience reviewing / generating FAIs in accordance with AS9102 * Quality auditor experience is a plus * IPC J-STD 001/610 and 620 certification. * Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is [$80,000 to $90,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity "Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1639475

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

The Regional Industry Lead (Business Development) position is a key sales role within the TCS Manufacturing Business Unit sales team for the US Market focusing on the US South region manufacturing and Defense vertical. This position is a leadership role, responsible for executing regional sales and business development strategies for the targeted defense companies, along with the business development team for the US South region. The candidate will play a coach and hunter role, responsible for leading a team and acquiring new clients for TCS in the market. The candidate will drive consultative sales for the entire TCS' portfolio of IT managed services, ERP Transformation, Business Consulting, Digital Services, BPO, ADM, IS and Engineering Services for the targeted firms. The position's primary responsibility is to achieve sales quota (both TCV and Revenue) for the TCS' services in the identified market. The candidate will develop sales and revenue-producing relationships with the decision-making CXOs (CEO, CFO, CIO, CPO, CDO, etc.) at these firms. The candidate will also drive the end-to-end sales cycle from initial prospect communication through contract execution. The candidate will also be responsible to ensure that projected revenue is recognized from the executed contracts, both as an individual contributor as well as for the unit. The role is supported by large deal team, pre-sales, domain & solutioning teams. * Achieve monthly, quarterly, and annual sales targets established by the Market Unit Head * Achieve lead generation, prospecting and other sales management goals designed to build an optimal opportunity pipeline * Drive proactive deal creation process by aligning to the CEO's agenda in the targeted companies * Personally develop strong, long-term relationships and referrals with senior management at the targeted firms * Manage end-to-end sales process for all the opportunities including initial client communication, problem discovery, solution hypothesis development, on-site presentations, RFI responses, multi-day client workshops, RFP submissions, negotiations, and the deal signings. The candidate is the focal point for all communication and sales activities with prospects and newly acquired customers * Work in close collaboration with TCS' large deal team. presales team & delivery teams to ensure that proposed solution and services fully meet customers' business and technology needs * Provide support to customers during initial phases of an engagement. Follow up and ensure total client satisfaction throughout the life cycle of the relationship * Support market research and competitive positioning analysis in partnership with regional presales, marketing, and product development staff * Adhere to all the TCS sales, human resource, and corporate ethical policies, standards, and guidelines * Demonstrate strong personal communication and presentation skills to establish interest, credibility, and trust * Manage day to day progress of the sales team, comprising of individual contributors * Improve the brand awareness & reputation of TCS in the market Qualifications: * Strong hunter profile and a leader with a proven track record of success in selling large deals * Demonstration of consistent over-achievement of client acquisition and sales revenue targets * About 20 years of experience in selling IT services (10 years within the region), preferably working in a leading IT services & products firm with prior experience of working with offshore teams * Strong local contact base and access to alumni, local associations, industry associations within the Aerospace & Defense companies * Good understanding of the domain of Aerospace & Defense industry manufacturing technologies * Demonstrated ability to create proactive discussion led deals with the CXOs * Experience with supplier selection processes including RFI and RFP issuance and response management * Experience of working on opportunities run by Third Party Advisory Firms such as ISG, Avasant, and Management consulting firms like BCG, McKinsey, KPMG, etc. * Understanding of customer's buying process * Ability to maintain strong sales management focus during the sales cycles that are typically six to nine months long * Demonstrated ability to manage complex negotiations with senior-level business and technology executives Travel Requirements * The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, contract negotiations, engagement implementation, and ongoing relationship building Education Requirements * Bachelor's degree (required) * MBA (preferred) Salary Range: $230,000-$280,000 a year #LI-NK1

Design, develop, and deploy web applications using AWS services such as EC2, S3, Lambda, and DynamoDB * Develop and maintain serverless architectures using AWS services such as API Gateway, CloudFormation, and CloudWatch * Create and maintain automated deployment pipelines using AWS CodePipeline and CodeBuild * Design and develop RESTful APIs using AWS API Gateway and Lambda * Develop and maintain automated testing frameworks using AWS services such as CodeBuild and CodeDeploy * Design and develop cloud-native applications using AWS services such as ECS, EKS, and Fargate * Develop and maintain cloud infrastructure using AWS services such as CloudFormation and CloudWatch * Monitor and troubleshoot application performance using AWS services such as CloudWatch and X-Ray * Develop and maintain security best practices for AWS services such as IAM, KMS, and CloudTrail * Develop and maintain CI/CD pipelines using AWS services such as CodePipeline and CodeBuild * Design and develop serverless applications using AWS services such as Lambda and Step Functions Develop and maintain automated backup and disaster recovery solutions using AWS services such as EBS and S3 Roles & Responsibilities * Design, develop, and deploy web applications using AWS services such as EC2, S3, Lambda, and DynamoDB * Develop and maintain serverless architectures using AWS services such as API Gateway, CloudFormation, and CloudWatch * Create and maintain automated deployment pipelines using AWS CodePipeline and CodeBuild * Design and develop RESTful APIs using AWS API Gateway and Lambda * Develop and maintain automated testing frameworks using AWS services such as CodeBuild and CodeDeploy * Design and develop cloud-native applications using AWS services such as ECS, EKS, and Fargate * Develop and maintain cloud infrastructure using AWS services such as CloudFormation and CloudWatch * Monitor and troubleshoot application performance using AWS services such as CloudWatch and X-Ray * Develop and maintain security best practices for AWS services such as IAM, KMS, and CloudTrail * Develop and maintain CI/CD pipelines using AWS services such as CodePipeline and CodeBuild * Design and develop serverless applications using AWS services such as Lambda and Step Functions Develop and maintain automated backup and disaster recovery solutions using AWS services such as EBS and S3 Salary Range- $120,000- $140,000 a year #LI-NR3 TCS Employee Benefits Summary: Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Python Automation Test Lead Must Have Technical/Functional Skills * Telecom domain experience * Python Programming * BDD Framework (Behave is preferred) * SQL Roles & Responsibilities About the Role: We are seeking a skilled Python Behave BDD Framework Developer to join our dynamic team. The ideal candidate will have a strong background in software development, with a focus on behavior-driven development (BDD) using the Behave framework. You will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality and reliability of our software products. Key Responsibilities: * Design and develop automated test scripts using the Behave BDD framework. * Collaborate with cross-functional teams to understand requirements and create test scenarios. * Implement and maintain test automation frameworks and tools. * Execute automated tests and analyze results to identify defects and ensure software quality. * Work closely with developers to debug and resolve issues. * Continuously improve test processes and methodologies. * Document test cases, test results, and provide regular progress reports. * Stay updated with the latest industry trends and best practices in test automation. Qualifications: * Bachelor's degree in computer science, Engineering, or a related field. * Proven experience in software development and test automation. * Strong proficiency in Python programming language. * Hands-on experience with the Behave BDD framework. * Continuous Integration using GitHbub * Familiarity with other test automation tools and frameworks (e.g., Selenium, JUnit, TestNG) is a plus. * Knowledge of software development lifecycles (SDLC) and agile methodologies. * Excellent problem-solving skills and attention to detail. * Strong communication and collaboration skills. * Ability to work independently and as part of a team. Preferred Skills: * Experience with continuous integration/continuous deployment (CI/CD) pipelines. * Knowledge of version control systems (e.g., Git). * Understanding of RESTful APIs and web services. * Familiarity with cloud platforms (e.g., AWS, Azure) is a plus. Generic Managerial Skills, If any Communication, should have worked in onshore and offshore model Education Minimum Degree with IT Skills Salary Range: $110,000 - $130,000 a year #LI-DM1

Must Have Technical/Functional Skills Cloud Application Deployment and Management: Proven experience in deploying, monitoring, and maintaining cloud-based applications. Cloud Environment Optimization: Ability to develop and manage cloud environments for optimal performance, ensuring architectural alignment, minimal technical debt, efficient cost management, and robust security. Azure Administration: Expertise in managing Azure subscriptions, configuring and maintaining landing zones, enforcing enterprise policies, and driving operational excellence across cloud platforms. Azure Resource Handling: Hands-on experience in deploying and managing Azure Virtual Machines, Load Balancers, Virtual Networks, Azure Storage Solutions, and Azure Platform as a Service (PaaS) offering such as API Management (APIM), Azure Kubernetes Service (AKS), Azure Data Factory (ADF), and App Services. Azure Resource Management Tools: Proficient with Azure Resource Manager, Azure Policy, and role-based access control (RBAC). Cloud Security: Skilled in implementing and managing cloud application security best practices, ensuring compliance with relevant industry standards and regulations. Security Auditing: Ability to regularly audit and assess the security posture of cloud applications and environments. DevOps Practices: Experience with DevOps methodologies, including containerization, automation, and continuous integration/continuous deployment (CI/CD) pipelines. Roles & Responsibilities Cloud Application Deployment and Management: Proven experience in deploying, monitoring, and maintaining cloud-based applications. Cloud Environment Optimization: Ability to develop and manage cloud environments for optimal performance, ensuring architectural alignment, minimal technical debt, efficient cost management, and robust security. Azure Administration: Expertise in managing Azure subscriptions, configuring and maintaining landing zones, enforcing enterprise policies, and driving operational excellence across cloud platforms. Azure Resource Handling: Hands-on experience in deploying and managing Azure Virtual Machines, Load Balancers, Virtual Networks, Azure Storage Solutions, and Azure Platform as a Service (PaaS) offering such as API Management (APIM), Azure Kubernetes Service (AKS), Azure Data Factory (ADF), and App Services. Azure Resource Management Tools: Proficient with Azure Resource Manager, Azure Policy, and role-based access control (RBAC). Cloud Security: Skilled in implementing and managing cloud application security best practices, ensuring compliance with relevant industry standards and regulations. Security Auditing: Ability to regularly audit and assess the security posture of cloud applications and environments. DevOps Practices: Experience with DevOps methodologies, including containerization, automation, and continuous integration/continuous deployment (CI/CD) pipelines. Salary Range: $100,000 $120,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Pro tection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

Must Have Technical/Functional Skills We are seeking a Prompt Engineer with proven experience in AI-driven solutions and Salesforce AI capabilities (Einstein, Agentforce). The ideal candidate will design, optimize, and implement prompt strategies for generative AI models, ensuring alignment with enterprise standards and delivering measurable business impact. Roles & Responsibilities * Prompt Design & Optimization * Develop, test, and refine prompts for AI models to achieve accurate, context-aware outputs. * Create reusable prompt libraries and guardrails for enterprise use cases. * Salesforce AI Integration * Leverage Salesforce Einstein and Agentforce for predictive analytics, conversational AI, and automation. * Collaborate with Salesforce architects to embed AI-driven workflows into CRM processes. * AI Enablement & Governance * Define best practices for prompt engineering across teams. * Ensure compliance with enterprise security, data privacy, and ethical AI guidelines. * Cross-functional Collaboration * Work closely with developers, architects, and business stakeholders to translate requirements into AI solutions. * Conduct workshops and training sessions on effective prompt engineering. Generic Managerial Skills, If any * Leadership & Team Management: Ability to lead cross-functional teams, mentor talent, and resolve conflicts. * Communication & Presentation: Strong verbal and written communication skills for technical and executive audiences. * Stakeholder Management: Skilled in managing client relationships and translating business needs into solutions. * Project Oversight: Expertise in planning, budgeting, and Agile/Waterfall delivery methodologies. * Analytical & Problem-Solving: Ability to identify risks, optimize processes, and drive continuous improvement. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $140,000-$180,000 a year

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Relationship Management! This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationship with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical. Responsibilities * Understanding customer needs and translate them into winning proposals for Genpact and its customer. * Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers. * Understanding the marketplace and the competitor offering; drive strategic sales initiatives for Genpact. * Leveraging and creating networks that result in potential opportunities/leads in the customer's organization globally - understanding what competition is offering. * Connecting at CxO level in the customer organization; build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact. * Providing insights on what is happening on customer's financials and drive business strategies within operating teams to add value to the customer. * Building, running and managing the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship. * Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations. * Cross-selling all Genpact products to the customers and drive higher growth penetration. * Becoming a key intermediary between global delivery team and the customer. * Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical. * Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry connects in relation to the customer and customer industry. * Playing a key role in providing timely and high quality RFX responses. * Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability. * Providing Market Intelligence for costing on proposals. * Partnering with Genpact offshore delivery teams to create effective deal solutions. Qualifications we seek in you! Minimum Qualifications * Demonstrable experience of managing clients and doing end to end deals. Proven success in driving higher growth penetration with deals of $5M TCV or larger. * Extensive years of services business experience with some years as account manager at a strategic level * Fortune 500 company experience. * MBA or advanced degree in related field. * Strategic consulting expertise or practice at a large consulting firm. * Program Management experience. Preferred Qualifications * Experience with working either in/for Manufacturing or Industrial sector industries/clients * Experience and cultural adaptability to work across countries and succeed in a global organization. * Strong oral and written communication skills and executive presentation skills in English * Ability to interface at all levels of an organization (including senior leaders in a variety of functions) * Sound financial & commercial Business Understanding Why join Genpact? * Lead AI-first transformation - Build and scale AI solutions that redefine industries * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills * Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace * Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $200,000 to $220,000 The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., New York roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1657437

Spark (Must have) Should have Senior Java development skills basis below areas of development * Event-based systems * Spring Boot * Microservices Roles & Responsibilities Senior Java development skills * Must have worked on Event-based systems * Should have good knowledge on Spring Boot concepts and hands on coding * Should have good knowledge on Microservices * Hands on experience working on Kafka/Streaming (Nice to have) * Hands on experience working on Flyway (Nice to have) * Hands on experience working on Jenkins(Nice to have) * Git * RDBMS and NoSQL * good knowledge on Spark (Must have) * Should have working knowledge on AWS: EC2, EKS, S3, AIM, VPC Salary Range- $120,000-$140,000 a year #LI-NR3 TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

GitHub Copilot Enablement Specialist Must Have Technical/Functional Skills Must Have - Mobile Banking Experience * Proven experience in software engineering with hands-on coding skills (Java, Python, Apex, LWC or equivalent) * Experience in developer enablement, technical training, or technology adoption/change management * Understanding of AI-assisted development, prompt engineering Roles & Responsibilities A GitHub Copilot enablement specialist: * Fluent in prompting Copilot to refactor, not just autocomplete * Knows how to seed context, use comments, and guide the AI to respect enterprise patterns * Has already trained teams to adopt Copilot effectively (refactoring playbooks, prompt recipes, guardrails) Key Responsibilities GitHub Copilot Enablement Specialist to lead the adoption and effective use of GitHub Copilot across engineering teams. The specialist will act as the internal champion for AI-assisted development, driving Copilot enablement programs, creating best practices, and integrating Copilot into our developer workflows to deliver measurable business impact. Salary Range- $90,000-$100,000 a year #LI-NR3

EUC/Desktop Engineer Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issues * Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment. * Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler. * Asset management and tracking using ServiceNow (SNOW) for accurate inventory control. * Provide timely resolutions for hardware and software issues, ensuring user satisfaction. * Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) * Provide prompt and accurate feedback to customers * Refer to internal knowledge bases or external resources to provide accurate tech solutions * Ensure all issues are properly logged * Prioritize and manage several open issues at one time * Follow up with clients to ensure their IT systems are fully functional after troubleshooting * Prepare accurate and timely reports * Document technical knowledge in the form of KB Articles * Maintain good relationships with clients Technical Experience: * Experience level : 6 - 8 years of Technical experience in Windows and Mac * Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled. * Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role * Good understanding of computer systems, mobile devices and other tech products * Excellent problem-solving and communication skills * Ability to provide step-by-step technical help, both written and verbal * Familiarity with ITSM tools like ServiceNow for ticket management. Professional Attributes: * Excellent customer service skills and the ability to communicate effectively with non-technical users. * Self-starter with the ability to work independently and efficiently. * Physical ability to manage IT equipment installations and movements. * Adaptable and flexible to meet varying work schedules and environments. Salary Range- $60,000-$75,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto &a mp; Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP3 #LI-VX1

EUC/Desktop Engineer Diagnose and troubleshoot technical issues, including account setup, network configuration, software and hardware issues * Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment. * Perform network troubleshooting, particularly on VPN connections and wireless configurations, integrating with Zscaler. * Asset management and tracking using ServiceNow (SNOW) for accurate inventory control. * Provide timely resolutions for hardware and software issues, ensuring user satisfaction. * Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) * Provide prompt and accurate feedback to customers * Refer to internal knowledge bases or external resources to provide accurate tech solutions * Ensure all issues are properly logged * Prioritize and manage several open issues at one time * Follow up with clients to ensure their IT systems are fully functional after troubleshooting * Prepare accurate and timely reports * Document technical knowledge in the form of KB Articles * Maintain good relationships with clients Technical Experience: * Experience level : 6 - 8 years of Technical experience in Windows and Mac * Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled. * Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role * Good understanding of computer systems, mobile devices and other tech products * Excellent problem-solving and communication skills * Ability to provide step-by-step technical help, both written and verbal * Familiarity with ITSM tools like ServiceNow for ticket management. Professional Attributes: * Excellent customer service skills and the ability to communicate effectively with non-technical users. * Self-starter with the ability to work independently and efficiently. * Physical ability to manage IT equipment installations and movements. * Adaptable and flexible to meet varying work schedules and environments. Salary Range- $60,000-$65,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto &am p; Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP3 #LI-VX1