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Working as a Taxi Driver

What Does a Taxi Driver Do

Taxi drivers and chauffeurs drive people to and from the places they need to go, such as homes, workplaces, airports, and shopping centers. They must know their way around a city in order to take both residents and visitors to their destinations.

Duties

Taxi drivers and chauffeurs typically do the following:

  • Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers
  • Pick up passengers and listen to where they want to go
  • Help passengers load and unload their luggage
  • Obey all traffic laws
  • Collect fares, including allowed extra charges
  • Check the car for problems and do basic maintenance
  • Keep the inside and outside of their car clean
  • Operate wheelchair lifts when needed
  • Keep a record of miles traveled

Taxi drivers and chauffeurs must stay alert and monitor the conditions of the road. They have to take precautions to ensure their passengers’ safety, especially in heavy traffic or bad weather. Taxi drivers and chauffeurs must also follow all vehicle-for-hire or livery regulations, such as where they can pick up passengers and how much they can charge.

Good drivers are familiar with the streets in the areas they serve. They choose the most efficient routes, considering the traffic at that time of day. They know where the most frequently requested destinations are, such as airports, train stations, convention centers, hotels, and other points of interest. They also know where to find fire and police stations and hospitals in case of an emergency.

Taxi drivers, also called cab drivers or cabbies, generally use a meter to determine the fare when a passenger requests a destination. Many customers request a cab by calling a central dispatcher who then tells the taxi driver the pickup location. Some drivers pick up passengers waiting in lines at cabstands or in the taxi line at airports, train stations, and hotels. In some large cities, cabbies drive around the streets looking for passengers, although this is not legal in all cities.

Ride-hailing drivers pick up passengers who request service through a smartphone app. The fare rate can fluctuate depending on demand, however passengers are notified if the current fare rate is higher than usual. Passengers pay for the ride through a credit card that is linked to the app. Drivers use their own private vehicles and set their own hours.

Chauffeurs take passengers on prearranged trips. They operate limousines, vans, or private cars. They may work for hire for single trips or they may work for a person, a private business, or for a government agency. Customer service is important for chauffeurs, especially luxury car drivers. Some do the duties of executive assistants, acting as driver, secretary, and itinerary planner. Other chauffeurs drive large vans between airports or train stations and hotels.

Paratransit drivers transport people with special needs, such as the elderly or those with disabilities. They operate specially equipped vehicles designed to help people with a variety of needs in nonemergency situations. For example, their vehicles may be equipped with wheelchair lifts, and the driver helps a passenger with boarding.

How To Become a Taxi Driver

Most taxi drivers and chauffeurs go through a brief training period. Many states and local municipalities require them to get a taxi or limousine license. Clean driving records and background checks are sometimes required. No formal educational credential is typically required, although many taxi drivers and chauffeurs have a high school degree.

Education

No formal educational credential is typically required, although many taxi drivers and chauffeurs have a high school degree.

Training

Most taxi and limousine companies provide their new drivers with a short period of on-the-job training. This training usually takes from 1 day to 2 weeks, depending on the company and the location. Some municipalities require training by law.

Training typically covers local traffic laws, driver safety, and the local street layout. Taxi drivers also get training in operating the taximeter and communications equipment. Taxi drivers are trained in accordance with local regulations; in contrast, limousine chauffeurs usually are trained by their company, and customer service is emphasized. Ride-hailing drivers receive little to no training beyond how to work the electronic hailing app so they can pick up customers. Paratransit drivers receive special training in how to handle wheelchair lifts and other mechanical devices.

Licenses, Certifications, and Registrations

All taxi drivers and chauffeurs must have a regular automobile driver’s license. States and local municipalities set other requirements; many require drivers to get a taxi or chauffeur's license. This normally requires passing a drug test and a written test about regulations and local geography.

The majority of states and municipalities do not have regulations pertaining to ride-hailing drivers because the service has just recently grown in popularity. A few cities have started to issue regulations and some have even ordered ride-hailing companies to cease and desist operations. Check with your local area for more information.

The Federal Motor Carrier Safety Administration requires that limousine drivers who transport at least 16 passengers at a time (including the driver) have a commercial driver’s license (CDL) with a passenger (P) endorsement. To get these, a driver has to pass knowledge and driving skills tests.

Advancement

Taxi drivers and chauffeurs have limited advancement opportunities. Some taxi drivers start their own cab service by purchasing a taxi rather than leasing one through a dispatch company. For chauffeurs, advancement usually takes the form of driving more important clients and different types of cars. Some taxi drivers and chauffeurs can become a “lead driver,” which means they train new drivers in addition to continuing to drive their own clients.

Important Qualities

Customer-service skills. Taxi drivers and chauffeurs regularly interact with their customers and have to represent their company positively and make sure passengers are satisfied with their ride. Because passengers rate ride-hailing drivers after each trip, excellent customer-service skills can lead to a favorable review.

Dependability. Customers rely on taxi drivers and chauffeurs to pick them up at the agreed-upon time so they get to their destinations when they need to be there.

Hand-eye coordination. Taxi drivers and chauffeurs have to be able to observe their surroundings and steer away from obstacles and dangerous drivers while operating a vehicle.

Initiative. Taxi drivers and chauffeurs usually work with little or no supervision, so they must be self-motivated and able to take initiative to earn a living.

Patience. Drivers must be calm and composed when driving through heavy traffic, congestion, or dealing with rude passengers.

Visual ability. Taxi drivers and chauffeurs must be able to pass a state-issued vision test in order to hold a driver’s license.

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Average Salary$26,688
Job Growth Rate20%

Taxi Driver Jobs

Taxi Driver Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Taxi Driver. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Taxi Driver Resume

At Zippia, we went through countless Taxi Driver resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Taxi Driver Career Paths

Top Careers Before Taxi Driver

Cashier
13.5%
Driver
9.7%

Top Careers After Taxi Driver

Driver
19.9%

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Average Salary for a Taxi Driver

Taxi Drivers in America make an average salary of $26,688 per year or $13 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $20,000 per year.
Average Salary
$26,688

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
City of Shelby Taxi Driver
City of Shelby Taxi Driver
Staffing Partners
Staffing Partners
06/25/2020
06/25/2020
$23,06106/25/2020
$23,061
Taxi Driver
Taxi Driver
Mears Transportation Group
Mears Transportation Group
12/31/2019
12/31/2019
$36,52312/31/2019
$36,523
Taxi Driver
Taxi Driver
Sniff and Go
Sniff and Go
09/30/2019
09/30/2019
$24,00009/30/2019
$24,000
Taxi Driver
Taxi Driver
Mears Transportation Group
Mears Transportation Group
08/31/2019
08/31/2019
$36,52308/31/2019
$36,523
Taxi Driver
Taxi Driver
Mears Transportation Group
Mears Transportation Group
06/07/2019
06/07/2019
$36,52306/07/2019
$36,523

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Taxi Driver Demographics

Gender

male

74.6%

female

21.7%

unknown

3.7%

Ethnicity

White

61.1%

Hispanic or Latino

18.1%

Black or African American

12.5%

Foreign Languages Spoken

Spanish

46.1%

French

14.7%

Arabic

11.1%
See More Demographics

Taxi Driver Education

Majors

Degrees

High School Diploma

39.0%

Bachelors

17.5%

Associate

17.4%

Entry Level Jobs For Becoming A Taxi Driver

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Top Skills For a Taxi Driver

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 17.7% of taxi drivers listed customer service on their resume, but soft skills such as dependability and math skills are important as well.

  • Customer Service, 17.7%
  • Relevant Safety Regulations, 10.2%
  • Transport Passengers, 5.6%
  • Pickup, 3.8%
  • Credit Card Transactions, 3.0%
  • Other Skills, 59.7%
  • See All Taxi Driver Skills

Taxi Driver Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a taxi driver. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless taxi driver resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Taxi Driver Resume

At Zippia, we went through countless taxi driver resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Taxi Driver Employers

1. Uber Technologies
4.8
Avg. Salary: 
$56,833
Taxi Drivers Hired: 
149+
2. Yellow Checker Star Transportation
4.4
Avg. Salary: 
$36,828
Taxi Drivers Hired: 
71+
3. Lyft
4.9
Avg. Salary: 
$60,341
Taxi Drivers Hired: 
58+
4. Mears Destination Services
4.1
Avg. Salary: 
$36,616
Taxi Drivers Hired: 
48+
5. Yellow Checker Shuttle
3.6
Avg. Salary: 
$33,192
Taxi Drivers Hired: 
12+
6. Professional Transportation
3.3
Avg. Salary: 
$43,787
Taxi Drivers Hired: 
8+

Taxi Driver Videos

Recently Added Taxi Driver Jobs

Updated October 2, 2020