Remote Seasonal Customer Care Representative Charlotte NC Local Hires
Taxslayer LLC job in Fort Mill, SC or remote
Remote Seasonal Customer Care Representative Charlotte NC Local Hires Department: Seasonal Customer Support Location: Fort Mill, SC START YOUR APPLICATION DO YOU LIVE IN THE CHARLOTTE NC AREA? THEN THIS IS JUST FOR YOU based in the Greater Charlotte NC area, local to our Charlotte NC office.
Now Hiring: Seasonal Customer Support Representatives
Remote | NC and SC Residents Only | Starting at $16.75/hr.
Who We Are
At TaxSlayer, were more than just a tax software companywere empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.
Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.
Are you a TaxSlayer?
Job Summary
Were seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.
What We Offer
* Competitive hourly pay starting at $16.75/hour
* Paid training to set you up for success
* Remote work from the comfort of your home
* Opportunities for tax professionals and desktop support specialists please let us know if thats you
Responsibilities
* Respond to customer inquiries via phone and chat
* Provide accurate information about products and services
* Troubleshoot and resolve customer issues professionally
* Maintain and update customer records
* Collaborate with team members to meet customer needs
* Meet performance goals for response time, satisfaction, and quality
* Stay informed about company products and policies
* Ensure a quiet, professional remote work environment
Qualifications
* High school diploma or equivalent (college degree preferred)
* Previous customer service or support experience
* Excellent communication and problem-solving skills
* Ability to multitask in a fast-paced environment
* Strong attention to detail and organizational skills
* Proficiency with customer support tools and systems
* Reliable internet connection (minimum 25 Mbps download / 10 Mbps upload)
* A quiet, distraction-free workspace
* Flexibility to work evenings, weekends, and holidays
How to Apply
* Complete the full application
* Opt in for text messages so we can reach you quickly and easily
Ready to Join the Team?
If you're passionate about helping others and want to be part of a fast-paced and supportive team apply now and get ready for a rewarding seasonal experience.
Please Note
As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.
Equal Opportunity Employer
TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
START YOUR APPLICATION
Remote Seasonal Customer Care Representative Charlotte NC Local Hires
Taxslayer LLC job in Huntersville, NC or remote
Remote Seasonal Customer Care Representative Charlotte NC Local Hires Department: Seasonal Customer Support Location: Huntersville, NC START YOUR APPLICATION DO YOU LIVE IN THE CHARLOTTE NC AREA? THEN THIS IS JUST FOR YOU based in the Greater Charlotte NC area, local to our Charlotte NC office.
Now Hiring: Seasonal Customer Support Representatives
Remote | NC and SC Residents Only | Starting at $16.75/hr.
Who We Are
At TaxSlayer, were more than just a tax software companywere empowering individuals and small businesses to file their taxes online with confidence and ease. Since 1965, TaxSlayer has been revolutionizing the way people file taxes through our intuitive, user-friendly platform that guides customers step-by-step to ensure accuracy and maximize refunds.
Headquartered in Augusta, GA, with a satellite office in Charlotte, NC, TaxSlayer proudly employs nearly 200 year-round team members and 300 seasonal support agents. Our people are a talented group of innovators who work collaboratively to improve our products and exceed customer expectations year after year.
Are you a TaxSlayer?
Job Summary
Were seeking Seasonal Customer Support Representatives for the 2025 tax season to join our remote team and deliver exceptional service to our customers during our busiest time of year. This is a work-from-home opportunity starting in January 2026.
What We Offer
* Competitive hourly pay starting at $16.75/hour
* Paid training to set you up for success
* Remote work from the comfort of your home
* Opportunities for tax professionals and desktop support specialists please let us know if thats you
Responsibilities
* Respond to customer inquiries via phone and chat
* Provide accurate information about products and services
* Troubleshoot and resolve customer issues professionally
* Maintain and update customer records
* Collaborate with team members to meet customer needs
* Meet performance goals for response time, satisfaction, and quality
* Stay informed about company products and policies
* Ensure a quiet, professional remote work environment
Qualifications
* High school diploma or equivalent (college degree preferred)
* Previous customer service or support experience
* Excellent communication and problem-solving skills
* Ability to multitask in a fast-paced environment
* Strong attention to detail and organizational skills
* Proficiency with customer support tools and systems
* Reliable internet connection (minimum 25 Mbps download / 10 Mbps upload)
* A quiet, distraction-free workspace
* Flexibility to work evenings, weekends, and holidays
How to Apply
* Complete the full application
* Opt in for text messages so we can reach you quickly and easily
Ready to Join the Team?
If you're passionate about helping others and want to be part of a fast-paced and supportive team apply now and get ready for a rewarding seasonal experience.
Please Note
As a federal contractor, TaxSlayer is responsible for ensuring employees meet any obligations set forth by the U.S. government. We will inform you of any applicable requirements as they arise.
Equal Opportunity Employer
TaxSlayer is an equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
START YOUR APPLICATION
Attendant - The Factory
Franklin, NC job
Job Summary: Responsible for providing quick and efficient service to customers. Various responsibilities include, greeting customers, assisting customers with attractions, taking food and beverage and money handling. Assembles food and beverage orders and checks them for completeness and accuracy. Collects payments from guests and makes change. Maintains cleanliness of entire venue at all times.
Must be at least 18 years old.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensures great customer service at all times
Checks supplies in counter area and restocks items to ensure a sufficient supply throughout the shift.
Wipes off front counter with cleaning solution and clean cloth. Keeps counter and floor clean at all times.
Greets customers and takes their orders. May give orders to cook or punch keys or register that records the order and computes the amount of the bill.
Picks up food items from serving bar or storage area. Places items on tray or in takeout containers. Checks order to ensure that guest is receiving a complete and correct order.
Informs kitchen staff of shortages or special requests.
Collects payment from guests and makes change.
Education
Some high school. Must be able to perform simple mathematical calculations.
Other Qualifications and/or Experience
Physical requirements - Must be able to stand and exert well-paced mobility for periods of up to four hours in length and have the ability to bend and lift up to 10 pounds frequently. Must be able to communicate effectively with guests and other employees.
VP, Customer Acquisition
Remote job
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
Why are we hiring?
Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
What You'll Do
Reporting directly to the Chief Transformation Officer, the
Vice President, Customer Acquisition
will be a senior growth leader responsible for defining the acquisition vision, building scalable and efficient demand-generation engines, and delivering significant new customer growth that maximize revenue growth, contribution margin and ROI (LTV/CAC) for SimpliSafe. This role will oversee all major acquisition channels - Paid Search, Paid Social, Affiliate/Partnerships, Display/Programmatic, TV/Online Video/Streaming, Direct Mail, and Emerging Channels - and manage a nine-figure budget with direct ownership of over $100MM in annual media spend.
This leader will guide a high-performing team across both online and offline channels, supported by advanced external measurement partners and an internal BI/Data Science infrastructure. The ideal candidate is a modern performance marketer with a proven track record of scaling complex portfolios, operating with CFO-level financial rigor, and building high-velocity test-and-learn systems.
Primary Responsibilities Include:
Own the customer acquisition engine and its contribution to revenue growth, CAC/LTV, payback, and contribution margin-using rigorous forecasting, spend-curve modeling, and scenario planning.
Set a long-term vision for acquisition, ensuring clear prioritization, operational rigor, and coordinated execution across channels.
Define the optimal in-house vs. agency operating model and build the roadmap to execute it.
Lead a multi-disciplinary team of channel specialists across Paid Search, Paid Social, Programmatic/Display, OTT/CTV, Affiliate/Partnerships, Direct Mail, and experimental channels.
Paid Search: scale efficiency, improve intent capture, develop keyword expansion frameworks, and optimize marginal CAC.
Paid Social: drive creative strategy, audience/placement segmentation, and rapid-cycle testing using a modern iterative creative system.
Programmatic/Display: optimize upper- and mid-funnel efficiency with strong measurement frameworks.
TV/OTT/Streaming: oversee advanced video planning, response-driven spend allocation, and full-funnel impact measurement.
Affiliate/Partnerships: expand incremental partner programs, optimize unit economics, and diversify revenue sources.
Direct Mail: leverage advanced segmentation, modeling, and creative optimization for cost-efficient scale.
Emerging Channels: evaluate, test, and operationalize new opportunities.
Partner closely with Analytics, Data Science, and Finance to continuously evolve our measurement stack - MMM, MTA, incrementality testing, attribution modeling, and automated optimization.
Establish automated optimization loops leveraging AI/ML decisioning across bidding, creative, and audience strategies
Surface insights that directly shape channel strategy, creative direction, and broader GTM decision-making.
Build, mentor, and inspire a high-performance acquisition organization focused on innovation, experimentation, and accountability.
Empower teams through coaching, clear expectations, and growth paths aligned to individual aspirations.
Deliver clear performance narratives and present regularly to executive leadership and cross-functional stakeholders.
Ensure acquisition performance, insights, and priorities are well-understood and socialized across the organization.
What You'll Need
10+ years of leadership experience in digital customer acquisition, including direct ownership and optimization of large-scale budgets of $50MM+ annually across multiple channels.
Deep experience with A/B testing, incrementality testing, and sophisticated measurement techniques (MMM, MTA) and attribution models.
Rigorous creative testing methodology and the ability to partner effectively with in-house creative teams to leverage creative for improved channel performance.
Confidence in communicating across the organization, working with cross-functional stakeholders, and presenting to Executive Leadership.
Ability to operate at both strategic depth and execution detail, moving seamlessly between executive-level discussions and system-level optimization.
Excellent analytical and organizational skills.
A consumer-first mindset with strong intuition for user behavior, cultural trends, and audience insights.
What Values You'll Share
Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
Aim High - Always challenging ourselves and others to raise the bar.
No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
One Team - Taking a highly collaborative approach to achieving success.
Lift As We Climb - Investing in developing others and helping others around us succeed.
Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
What We Offer
A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
(For more information on our total rewards please
click here
)
Free SimpliSafe system and professional monitoring for your home.
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
The target annual base pay range for this role is $255,800 to $341,100.
This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.
Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.
We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.
We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact
**********************
.
Auto-ApplySeasonal Tax Support Specialist - Remote
Remote or Chicago, IL job
If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
Essential Skills:
College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
Basic knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
Strong customer service skills with ability to empathize and instill confidence
Some experience preparing federal and state returns for individuals (1040). Prior tax preparation experience in a retail setting a plus
Some experience providing support in a call center environment a plus (WFH or on site)
Strong Research skills and the ability to quickly use online resources to find answers
Critical thinking, and problem solving
Persistence and determination
Willingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
Friendly and reassuring on camera
Bilingual (English/Spanish) communication skills (written & spoken) a plus
Job Content/Scope:
This is a seasonal customer facing position providing Tax Support to TurboTax Customers
Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
Will apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy
Qualifications
Typical Deliverables:
High quality customer interactions and experiences
Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
Proficient with technology and solid knowledge of computer operations and software.
Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
Document customer interactions
Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.
Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market - from QuickBooks and TurboTax , to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.
Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do! Check out all of our career opportunities at: careers.intuit.com. EOE AA M/F/Vet/Disability
Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply now!
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Senior Technology Business Analyst
Remote job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Senior Technology Business Analyst
About the Role:
The Senior Business Analyst for a Medicaid Enterprise Data Warehouse serves as the bridge between Medicaid program stakeholders, data warehouse technical teams, and business users. This role provides subject matter expertise in Medicaid program operations, data, and reporting requirements, ensuring that the Medicaid Enterprise Data Warehouse (MEDW) effectively supports analytical, operational, and regulatory needs. The BA/SME will lead business requirement gathering, translate functional needs into system requirements, validate data, and support testing and implementation.
Responsibilities:
Business Analysis & Requirements Gathering
* Engage Medicaid program areas to elicit, analyze, and document business, functional, and data requirements for the MEDW.
* Translate complex Medicaid business processes (claims, eligibility, provider, encounters, MCO, TPL, pharmacy, etc.) into technical specifications for data warehouse and analytics teams.
* Create and maintain business requirement documents (BRDs) and process flows.
Subject Matter Expertise
* Serve as the primary Medicaid program SME for data definitions, policy interpretation, and reporting logic.
* Provide guidance on federal and state Medicaid reporting standards (e.g., CMS-64, T-MSIS, and performance measure reporting).
* Review data mapping, data models, and ETL logic to ensure alignment with Medicaid business rules.
Collaboration & Communication
* Act as liaison between business users, data governance, and technical development teams to ensure accurate translation of requirements.
* Facilitate workshops, JAD sessions, and stakeholder review meetings.
* Provide clear documentation and presentations to both technical and non-technical audiences.
Testing & Validation
* Develop and execute functional test cases and data validation plans.
* Review and validate data quality, completeness, and consistency across Medicaid data domains.
Continuous Improvement & Governance
* Support data governance and metadata documentation efforts.
* Identify opportunities for process and reporting improvements.
* Contribute to data stewardship and compliance with state and federal data standards
Basic Qualifications for Consideration:
Required Qualifications
* Bachelor's Degree in information systems, Computer Science, Business Administration, or related field.
* 5+ years of experience as a Business Analyst or SME in healthcare data systems, preferably within Medicaid or other public health programs.
* Strong understanding of Medicaid data domains: claims, eligibility, provider, encounters, MCO, pharmacy, third-party liability, and financial reporting.
* Demonstrated experience working on data warehouse, analytics, or BI initiatives.
* Proven ability to create detailed functional and data requirements, process flows, and data mapping documentation.
* Familiarity with data governance, data quality, and metadata management concepts.
* Strong communication skills, with the ability to interact effectively with business users, developers, and leadership.
Preferred Qualifications
* Experience with Medicaid Enterprise Systems (MES) initiatives.
* Knowledge of federal CMS data and reporting standards (CMS-64, T-MSIS, etc.).
* Familiarity with ETL, data modeling, and BI/reporting tools (e.g., Informatica, Tableau, etc.).
* Experience using tools like Dataedo other data catalog solutions.
* Understanding of HIPAA and state/federal healthcare data compliance requirements.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
Working For You
Perks and rewards designed for you:
* Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
* Retirement Savings: We will support you as you save for your future.
* Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
* Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
* Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
* Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,470 - $111,000
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Seasonal TurboTax Community Tax Expert Quality Lead
Remote or Sacramento, CA job
The Seasonal Community Tax Expert Quality Lead is responsible for ensuring the quality of their team's answers are second to none. They will provide feedback and support for the Community Experts in the TurboTax communities. They will spend their time assisting Community Experts with any questions they have, creating and reviewing answers per quality guidelines, and providing feedback. They are the Subject Matter Expert for their team. They will lead by example, and their team's success is their success.
**Responsibilities**
+ Support Community Experts by providing clear and concise responses to tax and technical questions
+ Represent the TurboTax brand in an online world, as if your own reputation depended on it
+ Exercise good judgment and critical thinking to resolve customer issues
+ Interact with customers and community contributors in a professional and personable manner and with deep customer empathy
+ Interact directly with TurboTax Moderators and help report any issues that are identified by Community Experts
+ Perform ongoing monitoring of frontline interactions for quality assurance
+ Analyze customer posts and identify potential emerging issues and product defects, escalating properly
+ Translate complex information into consumable, customer-friendly content
+ Be a member of a high performing, collaborative team, with a focus on continual improvement and team success
**Physical Requirements and Work Environment:**
+ Remote work-from-home
+ Ability to type or voice-to-text proficiently
**Qualifications**
+ Active EA Certification, CPA, or JD in state of residency
+ Strong participation in online communities, forums, membership groups, or social media, personally or professionally
+ Understanding of community principles and how to engage with a broad user base
+ Strong understanding of tax laws, concepts, and calculations
+ Understanding of how to guide a team toward success and ability to help others succeed
+ Highly experienced in a fast paced, highly collaborative environment; ability to think and adapt quickly, while explaining those changes to your team
+ Advanced TurboTax product and process knowledge
+ Excellent critical thinking, problem solving, and research skills
+ Strong reading comprehension and superb written skills, including spelling, grammar and English composition
+ Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
+ Ability to work a seasonal full-time (40 hours per week) on a flexible schedule.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Seasonal Tax Expert - CPA or EA - Work from Home
Remote or Arizona City, AZ job
Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! What You Get: + Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
+ As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What You Will Do:
+ In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."
+ You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
+ This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.
If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!
Who You Are:
+ As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
+ You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
+ You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
+ You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need:
+ Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
+ Must be available to work a minimum of 20 hours per week, spread across three or more days.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:
Bay Area California $27.80 - $35.50
Southern California $27.80 - $35.50
Colorado $26.50 - $33.80,
Hawaii $27.80 - $35.50
Illinois $26.50 - $33.80
Maryland $26.50 - $33.80
Massachusetts $27.80 - $35.50
Minnesota $23.80 - $29.30
New Jersey $27.80 - $35.50
New York $27.80 - $35.50
Ohio $23.80 - $29.30
Vermont $26.50 - $33.80
Washington $27.80 - $35.50
Washington DC $27.80 - $35.50
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (******************************** ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role
Remote or Sacramento, CA job
Are you a highly motivated individual with an **extensive** **tax preparation background** , excellent writing skills, and a passion for customers and community? Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?
Would you like to do that from the comfort of your own home?
If you said yes to the above, this position is for you.
**Responsibilities**
+ Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
+ Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
+ Various other projects using effective writing skills
**Physical Requirements and Work Environment:**
+ Remote work-from-home
+ Ability to type or voice-to-text proficiently
**Qualifications**
+ **Bilingual (English/Spanish** ) oral and **written** communication skills
+ Active EA Certification, CPA, or JD (practicing attorney in taxation)
+ Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using **professional tax software** in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
+ Ability to **write clearly and concisely** , using simple language to explain complex tax issues
+ Excellent use of the English language, including spelling and grammar
+ **Ability to understand and interpret customers' tax questions without seeing their tax return**
+ Excellent critical thinking, problem-solving, and research skills
+ Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
+ Ability to work a full-time schedule (40 hours per week), flexible within five set days of the week
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $27.00-36.00
Southern California $27.00-36.00
Colorado $25.70-34.20
Hawaii $31.00-42.00
Illinois $29.50- 40.00
Massachusetts $27.00-36.00
Maryland $29.50- 40.00
Minnesota $26.50- 36.00
New Jersey $31.00-42.00
New York $27.00-36.00
Ohio $26.50- 36.00
Vermont $29.50- 40.00
Washington $27.00-36.00
Washington DC $29.50-40.00
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Senior Manager, Key Accounts
Raleigh, NC job
This person will be responsible for a remote team of Mid-Market Key Account Managers focused on growing and defending this critical segment of Mid-Market customers. The primary responsibility of this team is to drive ecosystem adoption of the Intuit Enterprise Suite Platform and revenue growth through Relationship Management and Consultative Selling techniques. We are building a team of Key Account Managers aligned to Intuit strategic locations and are looking for capable sales leaders to lead these teams. This is a leadership position and will be responsible for leading a high-profile sales team that will engage with our largest customers with the Mid-Market Space. Expected travel is 25%.
**Responsibilities**
+ Revenue growth through growing and defending a defined set of Mid-Market Customers through improved relationships, retaining more customers and driving growth through our ecosystem of solutions
+ Deliver on commitments: achieve assigned measures of success and quarterly stretch goals as well as Annual KPIs
+ Contribute to and execute strategic and tactical plans to be delivered through your assigned sales team
+ Drive higher revenue, productivity, margin performance in line with corporate objectives and Inuit's growth plans
+ Leader, teacher across your team, based on deep expertise in channel and business acumen
+ Consistently look for new and innovative ways to drive faster revenue growth in more efficient ways
+ Provide people leadership to attract and retain the best talent through structured development
+ Emulate the Intuit culture and shape the team environment as you build our capabilities and sales excellence
+ Operationalize company strategy, culture, organization and talent within your team and territory, including change management
+ Communicate all aspects of your business to stakeholders including performance, progress, challenges, needs
_The following are key tasks and activities associated with the above:_
+ Responsible for a team of ~10 Key Account Managers
+ Focus on managed account direct sales pipeline growth and Intuit + 3rd party ecosystem solutions
+ Deep knowledge on digital selling and ecomm ensuring tight execution and alignment between the Sales and Marketing functions
+ Execute on go to market and business development initiatives tied to the marketing, demand generation, and partner business lead generation
+ Develop winning strategies to drive Intuit technology, service offerings, commercial packaging, and platform strategies to close
+ Demonstrate excellent E2E thinking with multi-disciplinary experience and assignments
+ Attract, develop and retain top talent
+ Effectively balance domain expertise and leadership skills to drive impact and results
**Qualifications**
+ 8+ years of quota carrying technology / solution sales for business with a minimum of 5 years in sales leadership / manager roles
+ Track record of developing breakthrough strategies and inspiring excellent execution through teams
+ History working in unity with marketing and partner channels to accelerate customer acquisition, retention, and expansion
+ Ability to streamline processes and ensure speed to benefit for customers and employees
+ Ability to identify opportunities for operational improvements
+ Strong sales acumen, leadership, practice management to drive upsell and cross sell per customer
+ Hypothesis and data driven thinking - experience successfully leveraging data to drive decision making
+ Proven success in partnering, influencing, and collaborating internally and externally to establish shared passion and goals
+ Track record of boundaryless leadership in B2B software growth businesses
+ Bachelor's degree or MBA
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Staff Security Engineer (Detection Engineering)
Charlotte, NC job
We are seeking a talented Detection Engineer to join our Security Incident Response Team (SIRT) and help us protect our organization from cyber threats. The ideal candidate will have a deep understanding of security detection techniques and be able to design, implement, and maintain detection controls that detect and respond to security incidents. As a member of our SIRT, you will work closely with other engineers to identify and mitigate threats, shape detection strategy, and provide guidance on the design and implementation of security controls.
**Responsibilities**
+ Develop and maintain detection controls to monitor and detect security events that threaten the confidentiality, integrity, and availability of our organization's data and systems
+ Analyze telemetry data from diverse sources to detect known and unknown security incidents using various security tools, such as SIEM (Splunk), EDR (Crowdstrike Falcon), CSPM (Wiz) and network traffic analysis
+ Engage with threat hunting, event analysis and incident response squads to identify threats and vulnerabilities seen internally
+ Build and implement security automation workflows using SOAR tools to streamline and enhance SIRT analysis and incident resolution.
+ Proactively research, identify, and understand the latest security threats and emerging trends, including their potential impact on our organization
+ Collaborate with other engineers to design, implement, and maintain security controls based on security standards, best practices, policies, and regulatory requirements
+ Provide guidance to enhance the creation, documentation, implementation, and adherence of security policies and procedures
+ Participate in security incident response activities and help develop mitigation and remediation strategies
+ Communicate security results and findings to technical audiences and management stakeholders through detailed analysis, briefings, and reports
_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:_
Bay Area California $206,000 - $278,500
San Diego Area California $187,000 - $252,500
_This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************** _)._
_Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
**Qualifications**
+ BS/MS in Computer Science or related field or equivalent relevant experience. Experience in Cybersecurity and/or Identity and Access Management is strongly desired.
+ 7+ years of professional experience on/leading policy or analytics teams in a compliance, security, risk, or financial fraud environment
+ Developer experience in Python or comparable language preferred
+ Expert in producing user-friendly data visualizations and adept at communicating with data
+ Demonstrated project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes
+ Ability to understand and demonstrate empathy for opposing points of view on highly complex issues
+ Excellent written and verbal communication skills; ability to succinctly communicate technical and business requirements, business cases and other findings across organizational levels
+ Proven ability to use productivity/collaboration tools such as MS Office, Google Suite, and Slack
If you have a passion for cybersecurity and a proven track record in security detection and incident response, we invite you to apply for this role. Join our SIRT team and help us protect our organization and customers from cyber threats.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (************************************************************* ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Payment Processing Clerk
Charlotte, NC job
Charlotte, NC
Onsite
Shift: Tuesday - Saturday7:00am -3:30pm EST (or until completion)
Full-time/$19/hour
The individual who fills this position will be responsible for processing, sorting, opening and/or re-associating incoming mail daily. This position is considered a production-oriented position, which includes adherence to Client based service level agreement goals.
You will be offered a competitive salary, benefits and a supportive team environment.
Primary Job Duties
• Pull mail out of bins, review client profiles, set up work, data entry, scanning, run capturing machines.
• Seated job 80-90% of the time.
• Working both independently but also MUST be a team player. Minimum supervision.
• Performs clerical tasks functions as needed.
• Other duties as required
Requirements
• Basic knowledge of computers and MS Office, including Excel, Outlook & Word
• Ability to lift up to 30lbs
• Ability to work in fast paced & high volume environment
• High quality and high productivity levels are extremely important and required
• High School Diploma
• Clear background
• Performs clerical task functions as needed
• Other duties as required
Pay is $19/hour which may be below your states minimum wage. Please take this into consideration when applying.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $31,200-$39,000.
Auto-ApplyData Engineer
Remote or Dallas, TX job
About the Role
As a Data Engineer, you'll play an integral role in building the roadmap of the company's technology strategy.
Responsibilities
Engineer robust AZURE data factory pipelines using Linked Services/Datasets to ingest high volume, diverse data from disparate source systems into Azure BLOB storage
Design and implementation of scalable data pipelines using Azure Databricks and Azure Data factory, adhering to Medallion architecture principles to ensure data integrity, consistency, and performance
Develop complex & advanced transformation logic using PySpark (Python), user-defined functions (UDFs) within Azure Databricks to design and implement data processing and ETL workflow, enabling efficient transformation of heterogeneous source data into an integrated advanced Benefit and Eligibility system
Creating modular and reusable notebooks in Azure Databricks utilizing functions, parameters, widgets for dynamic data processing and various python libraries such Panda, numpy, Pyspark SQL, SQL alchemy etc.
Developing highly optimized Databrick notebooks using PySpark (Python & SQL) for advanced data joining, data filtering, pre-aggregation, and processing of large data sets.
Working with SQL Server and Oracle, writing optimized queries with CTEs, ANSI SQL, window functions, Views, materialized Views, stored procedures and Oracle-specific syntax to perform data profiling, validation, balancing, reconciliation to ensure data accuracy (data quality) and data completeness.
Solving complex data engineering challenges including Delta merge for hundreds of millions of records, deduplication, performance tuning, and improving ETL run time efficiency using partitioning strategies, Z-Ordering etc.
Closely working with Client and Business analysts to define and assess complex data conversion and data integration requirements, translating business needs into technical solutions.
Requirements
Bachelors Degree in Computer Science or related field
Total experience 10+ as data analyst/engineer
Federal government or State level experience
2 years experience in Health and Huma Services programs (SNAP and TANF)
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
Working For You
Perks and rewards designed for you:
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000
Auto-ApplySenior Sales Business Development Consultant
Remote job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Role:
As a Sales Executive supporting Commercial Solutions you will play a crucial role in driving our growth by utilizing your consultative sales expertise to secure new contracts and foster existing client relationships. You will be at the forefront of our sales efforts, collaborating with internal partners to provide innovative solutions to our clients' business challenges. Here's your chance to be a part of a dynamic team, make a meaningful impact, and shape the future of Conduent's success.
Responsibilities:
* Initiating relationships and securing contracts with new customers that meet assigned sales quotas and targets.
* Nurturing and expanding relationships with current clients through cross-selling new services and collaborating with Account Management to promote new services within existing accounts.
* Managing the entire sales cycle, from initial customer engagement to closing deals.
* Evaluating prospects against company criteria for ideal customers and sales opportunities.
* Engaging with prospects about their business challenges and requirements, as well as presenting the range of options and cost benefits of each.
* Effectively presenting to senior managers and decision-makers.
* Crafting and delivering compelling proposals.
* Collaborating with technical staff and product specialists as needed to address customer requirements.
* Developing and maintaining territory plans outlining how sales targets will be consistently met.
* Partnering with Account Management to create key account plans, identifying opportunities and strategic motivators.
* Collaborating with solutions leaders to enhance service delivery focus and align with Conduent's offerings.
* Recommending and initiating improvements to sales and marketing operations.
* Ensuring accurate and timely use of a robust CRM to track pursuit activities and solution details.
* Providing timely submission of progress reports, forecasts, quotations, and pipeline development efforts.
* Supporting the development of marketing plans to appeal to a global customer base, aiding in sales and profit objectives.
* Participating in both product and pipeline development strategy sessions.
Requirements:
* Demonstrated ability to consistently exceed sales targets, develop new business, and grow existing accounts.
* Proven experience in BPO sales and a background in selling solutions to Fortune 500 companies.
* Proficiency in building and nurturing trusted relationships with C-suite executives.
* Possess an established network of contacts and relationships within the market.
* Advanced knowledge of BPO Sales and relationship management processes.
* 10+ years of proven experience in large-scale, enterprise-wide sales and account management.
* Staying informed about macroeconomic factors, media coverage, market trends, and changes to create successful customer engagements.
* Ability to collaborate with delivery organizations to provide added value.
* Skill in uncovering new opportunities within large accounts.
* Strong oral and written communication skills, including the ability to effectively present information to top management and executives, both internally and externally.
* Demonstrated self-motivation and a strong desire for success.
* Bachelor's degree in a related field or equivalent work experience.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
* Remote work: Enjoy the convenience of working from home and maximize your time.
* Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.
Working For You
Perks and rewards designed for you:
* Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
* Retirement Savings: We support you as you invest in your future.
* Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
* Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
* Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
* Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
* Bring your authentic self to work
* Grow and thrive, both personally and professionally
* Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $130,000 to $175,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
SQC Specialist - GruntWorx
Franklin, NC job
GruntWorx SQC Proofreading / Editing
Franklin, NC
Must have a legal right to work in the United States.
Company does not offer sponsorship.
Job is located in Franklin, North Carolina - No remote work
GruntWorx, a business unit of Drake Enterprises has multiple forthcoming temporary opportunities within it's Software Quality Control (SQC) group in Franklin. Training will begin in January, with hours increasing to 40+ hours per week in March, ending in mid-April. Day or evening shifts are available. SQC Reps will be responsible for proofing and editing electronic data from client documents in a fast paced environment. Qualified candidates will possess attention to detail, along with excellent keyboarding skills, to be verified through testing. Ability to focus on adjacent computer screen for long periods is required. MS Excel experience would be beneficial. The candidate review process will begin in December and applications will be processed on a first come first serve basis.
IT Operations Analyst II
Remote or Ridgeland, MS job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**IT Operations Analyst II**
**About the Role:**
The IT Operations Analyst is responsible for monitoring, maintaining, and improving the day-to-day performance of IT systems and services. This role ensures stability, availability, and security of applications, servers, networks, and infrastructure to support business operations. The analyst also investigates issues, coordinates with internal teams and vendors, and contributes to process improvements and automation initiatives.
**Responsibilities:**
+ Maintains task-based queue for completed tickets in the order received or based on criticality.
+ Provides support for installations, troubleshoot applications, servers and database issues.
+ On call support.
+ Onsite tasks at Data center for tape dispatching, vendor coordination, troubleshoot and support any DC issues.
+ Manage and coordinate incident tickets.
+ Assist in reviewing and coordinating security vulnerabilities and creating infra tickets for patching etc.
+ Manage and maintain infra components/servers in MSL.
+ Configuration management.
+ Assists with designing and implementing new solutions.
+ Assists in maintaining and updating documentation.
+ Participates in planning, daily meetings and backlogs sessions.
+ Performs other duties as assigned.
+ Issue troubleshooting, incident management
+ Coordinate patching activities for Linux and Windows
+ Configuration Consulting
+ System Installation and Configuration
+ System Monitoring
+ On call support
+ Job scheduling
+ Log reviewing
+ Move-It Management
+ Certificate Management
+ Service Account Management
+ System Scripting (BASH)
+ Space Monitoring and Cleanup
+ Research Support
+ Service Management
+ Starting/Stopping services
+ Monitoring services
+ Service Configuration
+ Ticket Management
+ Taking DevOps tickets and making Service-Now tickets
+ Tracking and monitoring tickets, aging and closure
**Basic Qualifications for Consideration:**
+ Requires relevant expertise in Data center support and configuration management.
+ Performs technical-based activities.
+ Contributes to and manages operations and maintenance of systems and any projects as assigned.
+ Requires knowledge and experience in the field of Data center maintenance, managing tickets, configuration management and coordinating with infrastructure teams for firewall, DNS, and other needs.
+ Comply with existing procedures or create new ones to solve routine or standard problems.
+ Provides informal guidance to new team members.
+ Examines information and standard practices to make judgments.
+ Exchanges complex information and ideas effectively.
+ Documentation of procedures and technical info for operations and maintenance of systems.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
**Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. May need to work occasional onsite at local Data Center as whenever required.**
**Working For You**
Perks and rewards designed for you:
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $51,975 - $67,500
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Seasonal Tax Associate - Work from Home
Remote or Arizona City, AZ job
Intuit is seeking Tax Associates for the upcoming tax season. If you have an active PTIN, we would love to connect with you! What You Get: + Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
+ As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office.
What You Will Do:
In this role, you will help our customers complete their taxes using Intuit TurboTax products using sound professional judgment, and in an excellent and timely manner. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World."
+ Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
+ You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
+ This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers in a responsible, reliable and safe manner, and you will document interactions to maintain accurate records.
+ Interact with customers and team members in a professional manner while adhering to and promoting Intuit's operating values (here (************************************************* ), including "integrity without compromise."
If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!
Who You Are:
+ As a Tax Associate, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
+ You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
+ You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
What You Need:
+ You must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
+ Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
+ Must be available to work a minimum of 20 hours per week, spread across three or more days.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:
Bay Area California $21.50 - $27.50
Southern California $21.50 - $27.50
Colorado $20.50 - $26.20
Hawaii $21.50 - $27.50
Illinois $19.40 - $24.90
Maryland $20.50 - $26.20
Massachusetts $21.50 - $27.50
Minnesota $18.40 - $23.90
New Jersey $21.50 - $27.50
New York $21.50 - $27.50
Ohio $18.40 - $23.90
Vermont $20.50 - $26.20
Washington $21.50 - $27.50
Washington DC $21.50 - $27.50
This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers | Benefits (******************************** ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Senior Technology Business Analyst
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Senior Technology Business Analyst**
**About the Role:**
The Senior Business Analyst for a Medicaid Enterprise Data Warehouse serves as the bridge between Medicaid program stakeholders, data warehouse technical teams, and business users. This role provides subject matter expertise in Medicaid program operations, data, and reporting requirements, ensuring that the Medicaid Enterprise Data Warehouse (MEDW) effectively supports analytical, operational, and regulatory needs. The BA/SME will lead business requirement gathering, translate functional needs into system requirements, validate data, and support testing and implementation.
**Responsibilities:**
**Business Analysis & Requirements Gathering**
+ Engage Medicaid program areas to elicit, analyze, and document business, functional, and data requirements for the MEDW.
+ Translate complex Medicaid business processes (claims, eligibility, provider, encounters, MCO, TPL, pharmacy, etc.) into technical specifications for data warehouse and analytics teams.
+ Create and maintain business requirement documents (BRDs) and process flows.
**Subject Matter Expertise**
+ Serve as the primary Medicaid program SME for data definitions, policy interpretation, and reporting logic.
+ Provide guidance on federal and state Medicaid reporting standards (e.g., CMS-64, T-MSIS, and performance measure reporting).
+ Review data mapping, data models, and ETL logic to ensure alignment with Medicaid business rules.
**Collaboration & Communication**
+ Act as liaison between business users, data governance, and technical development teams to ensure accurate translation of requirements.
+ Facilitate workshops, JAD sessions, and stakeholder review meetings.
+ Provide clear documentation and presentations to both technical and non-technical audiences.
**Testing & Validation**
+ Develop and execute functional test cases and data validation plans.
+ Review and validate data quality, completeness, and consistency across Medicaid data domains.
**Continuous Improvement & Governance**
+ Support data governance and metadata documentation efforts.
+ Identify opportunities for process and reporting improvements.
+ Contribute to data stewardship and compliance with state and federal data standards
**Basic Qualifications for Consideration:**
**Required Qualifications**
+ Bachelor's Degree in information systems, Computer Science, Business Administration, or related field.
+ 5+ years of experience as a Business Analyst or SME in healthcare data systems, preferably within Medicaid or other public health programs.
+ Strong understanding of Medicaid data domains: claims, eligibility, provider, encounters, MCO, pharmacy, third-party liability, and financial reporting.
+ Demonstrated experience working on data warehouse, analytics, or BI initiatives.
+ Proven ability to create detailed functional and data requirements, process flows, and data mapping documentation.
+ Familiarity with data governance, data quality, and metadata management concepts.
+ Strong communication skills, with the ability to interact effectively with business users, developers, and leadership.
**Preferred Qualifications**
+ Experience with Medicaid Enterprise Systems (MES) initiatives.
+ Knowledge of federal CMS data and reporting standards (CMS-64, T-MSIS, etc.).
+ Familiarity with ETL, data modeling, and BI/reporting tools (e.g., Informatica, Tableau, etc.).
+ Experience using tools like Dataedo other data catalog solutions.
+ Understanding of HIPAA and state/federal healthcare data compliance requirements.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
**Working For You**
Perks and rewards designed for you:
+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
+ Retirement Savings: We will support you as you save for your future.
+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $85,470 - $111,000
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Payment Processing Clerk
Charlotte, NC job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Payment Processing Clerk
Charlotte, NC
Onsite
Shift: Tuesday - Saturday7:00am -3:30pm EST (or until completion)
Full-time/$19/hour
The individual who fills this position will be responsible for processing, sorting, opening and/or re-associating incoming mail daily. This position is considered a production-oriented position, which includes adherence to Client based service level agreement goals.
You will be offered a competitive salary, benefits and a supportive team environment.
Primary Job Duties
* Pull mail out of bins, review client profiles, set up work, data entry, scanning, run capturing machines.
* Seated job 80-90% of the time.
* Working both independently but also MUST be a team player. Minimum supervision.
* Performs clerical tasks functions as needed.
* Other duties as required
Requirements
* Basic knowledge of computers and MS Office, including Excel, Outlook & Word
* Ability to lift up to 30lbs
* Ability to work in fast paced & high volume environment
* High quality and high productivity levels are extremely important and required
* High School Diploma
* Clear background
* Performs clerical task functions as needed
* Other duties as required
Pay is $19/hour which may be below your states minimum wage. Please take this into consideration when applying.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $31,200-$39,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
Senior Sales Business Development Consultant
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**About the Role:**
As a Sales Executive supporting Commercial Solutions you will play a crucial role in driving our growth by utilizing your consultative sales expertise to secure new contracts and foster existing client relationships. You will be at the forefront of our sales efforts, collaborating with internal partners to provide innovative solutions to our clients' business challenges. Here's your chance to be a part of a dynamic team, make a meaningful impact, and shape the future of Conduent's success.
**Responsibilities:**
+ Initiating relationships and securing contracts with new customers that meet assigned sales quotas and targets.
+ Nurturing and expanding relationships with current clients through cross-selling new services and collaborating with Account Management to promote new services within existing accounts.
+ Managing the entire sales cycle, from initial customer engagement to closing deals.
+ Evaluating prospects against company criteria for ideal customers and sales opportunities.
+ Engaging with prospects about their business challenges and requirements, as well as presenting the range of options and cost benefits of each.
+ Effectively presenting to senior managers and decision-makers.
+ Crafting and delivering compelling proposals.
+ Collaborating with technical staff and product specialists as needed to address customer requirements.
+ Developing and maintaining territory plans outlining how sales targets will be consistently met.
+ Partnering with Account Management to create key account plans, identifying opportunities and strategic motivators.
+ Collaborating with solutions leaders to enhance service delivery focus and align with Conduent's offerings.
+ Recommending and initiating improvements to sales and marketing operations.
+ Ensuring accurate and timely use of a robust CRM to track pursuit activities and solution details.
+ Providing timely submission of progress reports, forecasts, quotations, and pipeline development efforts.
+ Supporting the development of marketing plans to appeal to a global customer base, aiding in sales and profit objectives.
+ Participating in both product and pipeline development strategy sessions.
**Requirements:**
+ Demonstrated ability to consistently exceed sales targets, develop new business, and grow existing accounts.
+ Proven experience in BPO sales and a background in selling solutions to Fortune 500 companies.
+ Proficiency in building and nurturing trusted relationships with C-suite executives.
+ Possess an established network of contacts and relationships within the market.
+ Advanced knowledge of BPO Sales and relationship management processes.
+ 10+ years of proven experience in large-scale, enterprise-wide sales and account management.
+ Staying informed about macroeconomic factors, media coverage, market trends, and changes to create successful customer engagements.
+ Ability to collaborate with delivery organizations to provide added value.
+ Skill in uncovering new opportunities within large accounts.
+ Strong oral and written communication skills, including the ability to effectively present information to top management and executives, both internally and externally.
+ Demonstrated self-motivation and a strong desire for success.
+ Bachelor's degree in a related field or equivalent work experience.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
+ Remote work: Enjoy the convenience of working from home and maximize your time.
+ Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.
**Working For You**
Perks and rewards designed for you:
+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
+ Retirement Savings: We support you as you invest in your future.
+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
+ Bring your authentic self to work
+ Grow and thrive, both personally and professionally
+ Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $130,000 to $175,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .