Taylor Bank jobs - 99 jobs

Full-time Description JOIN A TOP PERFORMING BANK WITH STRONG COMMUNITY ROOTS At Taylor Bank, our relationship banking philosophy guides everything we do. We strive to meet the needs of our customers and communities with great service and superior banking products. WE ARE SEEKING: A Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Specialist to identify, analyze and report suspicious activity to prevent and detect money laundering, terrorist financing and financial fraud in accordance with the Bank Secrecy Act, USA PATRIOT Act and related regulations. A key component of this role is the effective utilization and optimization of the bank's automated transaction monitoring and fraud detection systems. Please Note: This is not a remote position. The selected candidate will work on-site at our corporate headquarters in Berlin, Maryland. Relocation assistance and visa sponsorship are not available for this position. YOU WILL BE RESPONSIBLE FOR: Automated Tool Management and Investigation: Performing daily reviews and investigation of system-generated alerts from the automated transaction monitoring and fraud detection platform, to include analyzing patterns related to large cash transactions, wire transfers, and monetary instrument purchases. Conducting comprehensive, risk-based investigations into alerts and unusual activity referrals Documenting all investigative findings thoroughly and maintaining detailed case files and escalating suspicious activity to the BSA Analyst as appropriate. Assisting with adjusting and validating systems rules and parameters of the automated monitoring systems to ensure Regulatory Reporting: Preparing and filing Currency Transaction Reports (CTRs), Suspicious Activity Reports (SARs), and other required BSA reports within regulatory deadlines. Monitoring and responding to potential matches against the Office of Foreign Assets Control (OFAC) SDN list and other watchlists generated by the automated system. Compliance and Record Keeping: Ensuring strict compliance with all provisions of the BSA/AML regulations, the USA PATRIOT Act, and OFAC (Office of Foreign Assets Control) sanctions. Assisting with internal and external audits, regulatory examinations, and 314(a)/ 314(b) requests by providing documentation and insight into monitoring and investigation processes. Customer Due Diligence (CDD) and Risk Assessment: Conducting enhanced due diligence reviews for high-risk customers and transactions. Reviewing new account records to ensure all required Customer Identification Program (CIP) information and documentation is obtained, verified, and complete . Reviewing and updating customer risk ratings as needed. Verifying the identity and monitoring the proper completion of Beneficial Owner documentation for legal entity customers as required by FinCEN's CDD rule. Training & Awareness: Assisting in delivering BSA/AML training to bank staff. Serving as a resource for branch personnel on BSA/AML related questions. YOU SHOULD HAVE: High School diploma or equivalent required; Associate's or Bachelor's degree from accredited college/university preferred. At least two years of related banking experience; or equivalent combination of education and experience. Familiarity with CTR and SAR filing processes. Knowledge of BSA, AML, OFAC, and related regulatory requirements. Excellent analytical and investigative skills with strong attention to detail. Must be proficient in the Microsoft Office Suite, particularly Excel. Ability to handle confidential information with discretion. Ability to communicate and articulate complex information simply. Excellent writing skills. Strong organizational skills and ability to manage multiple priorities. WE OFFER: A friendly, collaborative work environment and outstanding work/life balance. An amazing benefits package: including affordable medical, dental and vision plans; employer paid life, short-term and long-term disability insurance; 401(k) plan with company match; generous paid time off and paid parental leave. This is an hourly, non-exempt position. We also have a discretionary bonus plan, subject to company performance. CLICK APPLY TO GET STARTED! Apply and then complete a brief required assessment, which can be found HERE. Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin. Salary Description $21.13 - $29.82

The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this 1-year program, Branch Management Trainees engage in a variety of Core Training sessions which includes classroom training, departmental overview presentations and observations, interactions with Senior Leadership across the Retail Bank, and special projects that arise. Branch Trainees will also have On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Primary Responsibilities:** + **Community Branch Management Program** **Core Training** - Branch Management Trainees will complete a one-year training program while creating and adding value to the Retail and Consumer Bank. Trainees will participate in training throughout the one-year program to learn banking, basic financial skills, effective communication and coaching practices, and advanced leadership/interpersonal skills. Throughout this time, trainees will develop a solid understanding of banking functions, processes, and operations by engaging with customers to identify financial needs across all product and service lines, resolving complex service issues, and completing accurate and timely processing of various types of transactions. Trainees will also collaborate with local small business leaders to grow community partnerships as well as taking an active role in coaching and developing their team to achieve their individual career goals. + **On-the-Job Training** - The fundamental skills taught in core training are combined with OTJ training based on individual needs of the branch and Market. Job specific training will cover departmental risk policies, procedures, systems, and financial products. Upon completion of the CBMP, Branch Management Trainees will have basic skills necessary to become entry-level professionals and/or managers in their assigned branch, based on individual performance. + **Branch Network Training** - Branch Trainees will learn numerous functions relating to operations, service, and sales in preparation for a Branch Leadership position. This will include: + Exposure opportunities to master communication and personal interaction skills, detailed product knowledge, maintaining operational efficiencies, sales skills, and achievement of sales goals. + Playing a key role in the Customer Experience, Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information profile (CIP) and branch operations). + Learning all product and service lines to be able to engage with customers to identify financial needs, resolve service issues, and complete accurate and timely processing of teller transactions. + Learning to collaborate with local small business leaders to grow your community partnerships as well as how to coach and develop a team to achieve their individual, personal, and career goals. + **Other Assigned Duties:** + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Consumer Bank. During this 1-year program, Branch Management Trainees engage in various of Core Training sessions and On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Managerial/Supervisory Responsibilities:** N/A **Education and Experience Required:** Bachelor's (or MS/MBA) candidates with: + Minimum Cumulative GPA 3.0 + Customer facing/retail work experience + Outstanding written and verbal communication skills + Strong interpersonal skills + Demonstrated presentation skills + Proven leadership abilities + Demonstrated analytical & computer skills + Work visa sponsorship not offered for this role M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter. **Location** Silver Spring, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this 1-year program, Branch Management Trainees engage in a variety of Core Training sessions which includes classroom training, departmental overview presentations and observations, interactions with Senior Leadership across the Retail Bank, and special projects that arise. Branch Trainees will also have On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Primary Responsibilities:** + **Community Branch Management Program** **Core Training** - Branch Management Trainees will complete a one-year training program while creating and adding value to the Retail and Consumer Bank. Trainees will participate in training throughout the one-year program to learn banking, basic financial skills, effective communication and coaching practices, and advanced leadership/interpersonal skills. Throughout this time, trainees will develop a solid understanding of banking functions, processes, and operations by engaging with customers to identify financial needs across all product and service lines, resolving complex service issues, and completing accurate and timely processing of various types of transactions. Trainees will also collaborate with local small business leaders to grow community partnerships as well as taking an active role in coaching and developing their team to achieve their individual career goals. + **On-the-Job Training** - The fundamental skills taught in core training are combined with OTJ training based on individual needs of the branch and Market. Job specific training will cover departmental risk policies, procedures, systems, and financial products. Upon completion of the CBMP, Branch Management Trainees will have basic skills necessary to become entry-level professionals and/or managers in their assigned branch, based on individual performance. + **Branch Network Training** - Branch Trainees will learn numerous functions relating to operations, service, and sales in preparation for a Branch Leadership position. This will include: + Exposure opportunities to master communication and personal interaction skills, detailed product knowledge, maintaining operational efficiencies, sales skills, and achievement of sales goals. + Playing a key role in the Customer Experience, Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information profile (CIP) and branch operations). + Learning all product and service lines to be able to engage with customers to identify financial needs, resolve service issues, and complete accurate and timely processing of teller transactions. + Learning to collaborate with local small business leaders to grow your community partnerships as well as how to coach and develop a team to achieve their individual, personal, and career goals. + **Other Assigned Duties:** + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Consumer Bank. During this 1-year program, Branch Management Trainees engage in various of Core Training sessions and On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Managerial/Supervisory Responsibilities:** N/A **Education and Experience Required:** Bachelor's (or MS/MBA) candidates with: + Minimum Cumulative GPA 3.0 + Customer facing/retail work experience + Outstanding written and verbal communication skills + Strong interpersonal skills + Demonstrated presentation skills + Proven leadership abilities + Demonstrated analytical & computer skills + Work visa sponsorship not offered for this role M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter. **Location** Silver Spring, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Responsible for ensuring completion and delivery of the Bank's commercial closing capabilities for all assigned loans. Position serves as the first line of defense (1LoD), adhering to the necessary controls, to mitigate unnecessary exposure to risk. Works as part of the account relationship team/deal team with the specific responsibility to arrange for each loan to be documented and closed with the correct borrowing parties and per the agreed upon collateral and deal terms approved in an accurate and timely manner. **Primary Responsibilities:** + Validates that Loan Closing Documentation and all pre-closing Due Diligence Requirements have been met for each loan and align with approved credit terms and regulatory requirements and are properly reflected in the commercial loan system. + Reviews, interprets, and validates the loan documentation for each unique loan, assuring key provisions are documented as per M&T Legal guidance and as advised in the Outside Counsel Manual. + Completes the Commercial Closing Checklist, ensuring all required documents are complete and necessary data to close, fund and book have been captured correctly within established deadlines. Submits competed Commercial Closing Checklist to Senior Closing Officer for review and to obtain 'Clear to Close'. + Follows up with approved Bank counsel (as appropriate), as well as other Bank partners, to finalize the documenting, funding, and booking of the loan in accordance with Bank policies and procedures. + Partners with designated team and other internal and external stakeholders to address discrepancies/issues found during due diligence, loan documentation, loan closing and review processes. Escalates issues as appropriate. Coordinates with co-workers and Team Leader to troubleshoot and resolve escalated problem situations, exception requests, and deviations from day-to-day business processes. Communicates and partners effectively with co-workers, working as a team player, and helping to create a positive team environment. + Obtains confirmation of loan closing, and of the satisfactory review of executed loan documents from Senior Closing Specialist and arranges and confirms loan funding and booking. + Maintains up-to-date knowledge of processes, procedures and escalation guidance related to deliver accurate, timely and complete closing capabilities. + Manages time to be able to meet deadlines while potentially working with multiple partners on multiple and/or concurrent closing requests, including being able to work with partners on 'last minute' modifications. Notifies Team Leader when support and escalation is needed. + Assists and provides back up to other closing team members when necessary to fulfill incoming or in process requests. + Attends regularly scheduled departmental training calls to maintain current knowledge of procedures, regulatory updates, and commercial products. + Reports customer complaints to the Office of Customer Advocacy as appropriate. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand. + Completes other related duties as assigned. **Scope of Responsibilities:** The Commercial Closing capabilities include the following five functions: 1) validation of pre-close due diligence items, 2) arranging for and reviewing commercial loan documentation, 3) confirming alignment of the credit approval, loan documents and the loan system, along with finalizing the settlement sheet, the loan closing, and review of executed documents, 4) arranging and confirming loan funding, and 5) completion and submission of required data for loan booking followed by conducting and documenting a post-closing review. Incumbent works as part of the account relationship team/deal team to build strong customer relationships while preserving the Bank's strong credit culture, with the specific responsibility of this role being to close each loan to the correct borrowing parties and per the agreed upon collateral and deal terms approved, in an accurate and timely manner, and while assuring and working with approved Bank counsel (as appropriate), and documenting the loan in accordance with Bank policies and procedures, enabling and confirming funding and booking as well as validating key information both pre and post-closing. **Supervisory/Managerial Responsibilities:** None **Education and Experience Required:** Bachelor's degree and a minimum of two (2) years related commercial loan closing, commercial loan documentation, commercial loan operations, or commercial loan administration experience or in lieu of a degree, a combined six (6) years' higher education and/or work experience, with a minimum of two (2) years related commercial loan closing, commercial loan documentation, commercial loan operations, or commercial loan administration experience. Knowledge of the commercial closing process and procedures, loan documentation, loan policy, applicable regulations, and affiliated technology. Strong detail orientation for use examining information and identifying and resolving or escalating issues. Strong interpersonal skills necessary for business partner relationships within and outside the organization. Ability to work individually as well as a member of a team. Self-motivated, well-organized individual. Ability to work under time constraints and handle multiple tasks in support of various assignments. Good verbal and written communication skills. **Education and Experience Preferred:** Familiarity with Loan Approvals and Escalation/Exception Requirements, and potentially other approvals needed for closing. Knowledge of unit/department policies and procedures. Knowledge of applicable products, systems, and workflows. Paralegal experience helpful as well as experience in lending operations, underwriting and customer service. **Physical Requirements:** M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $28.60 - $47.66 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week. Ideally the position will be based in Buffalo, NY but may be in an M&T office in Buffalo, NY, Baltimore, MD, NYC, NY, Iselin, NJ, Wilmington, DE, or Washington, DC. There is potential for a remote work arrangement, within the United States, if the final candidate is not near one of the above locations. Overview: The credit model development team is looking for a senior model developer that will manage a team of quantitative analysts and modelers to develop, implement, maintain, analyze and manage quantitative/econometric behavioral models used for credit risk, capital planning and/or underwriting. Assists with directing daily and long-range strategic direction of the group to support business initiatives and regulatory compliance. This is a great opportunity to be part of a highly dedicated quantitative team of model developers. Primary Responsibilities: * Lead teams in research and end-to-end development of quantitative models used for credit risk, including but not limited to, loss forecasting (loan delinquency, default and loss, loan prepayment, utilization, etc), capital planning (CCAR) CECL and/or underwriting * Utilize next gen quantitative approaches (AI/ML), programming routines and other econometric analyses to facilitate the model development effective challenge process communicate results, including graphic and tabular forms, to fellow team members, stakeholders, including the business lines and Risk Management colleagues to demonstrate key risk drivers and dynamics of model output. * Manage satisfactory model documentation, including process narratives and performance monitoring guidelines to serve as reference source. Lead engagements with colleagues in Model Risk Management for model validation exercises. * Work with a wide range of internal customers, including executive management, to explain the benefits, limitations, assumptions and requirements for proposed models, scorecards and forecasts. * Work closely with internal and external business partners to develop and implement strategies for optimal pricing, underwriting or funding strategy with the end goal of maximizing firm profitability. * Develop and implement performance metrics, reporting and analyses using models to support data-driven decision-making and forecasting for the firm's customers, products and portfolios. * Manage knowledge of Bank-specific and industry data sources necessary to support quantitative analytical and modeling efforts. Serve as liaison across Bank-wide stakeholders to ensure appropriate data sourcing for projects. * Serve as subject matter expert for on all facets of quantitative risk management and guide junior analysts and data scientists during the model development process. * Mentor and supervise work of less experienced team members and assist in development of their technical and professional acumen. * Define, develop and deploy best risk management practices and infrastructure Bank-wide. * Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations. * Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. Scope of Responsibilities: This role is highly technical in nature and requires strong attention to detail, execution and follow-up on multiple initiatives within Finance. The ability to identify, analyze, rationalize and communicate complex business problems and recommend solutions is a key factor of success in this role. Success in this role requires the ability to use analytics in a collaborative effort across multiple functions and products to derive optimum solutions to business problems. This position interacts with most business and functional areas of the Bank, as well as with vendors, risk management consultants and supervisory bodies. The position also has occasional informational/educational meetings with internal and external customers. The position supervises the work and leads/manages teams of individual contributors, providing objective-setting, developmental opportunities and performance feedback as appropriate. Education and Experience Required: * Bachelor's degree in statistics, economics, finance or related field in the quantitative social, natural, physical or engineering sciences, with proven coursework proficiency in statistics, econometrics, economics, computer science, finance or risk management and a minimum of 6 years' proven quantitative behavioral modeling experience (inclusive of a minimum of 2 years' supervisory, management and/or work leadership experience), or in lieu of a degree, a combined minimum of 10 years' higher education and/or work experience, including a minimum of 6 years' proven quantitative behavioral modeling experience (inclusive of a minimum of 2 years' supervisory, management and/or work leadership experience) * Proven experience managing and analyzing large data sets and explaining results of analysis through concise written and verbal communication as well as charts/graphs * Strong leadership skills; manager of people & project management Education and Experience Preferred: * Knowledge and familiarity with key aspects of model development for behavioral/quantitative models, including time series, scorecard, logistic regression, financial valuation or panel data models for credit risk, interest rate risk or liquidity risk management * Knowledge and familiarity with key aspects of model risk management and model validation, including SR-11-7 guidance on model risk management * Proven track record for being able to work autonomously and within a team environment * Strong desire to learn and contribute to a group * Experience with pertinent statistical software packages (e.g. SAS, Python, Stata, R) * Experience with data management environment, such as SQL Server Management Studio * CCAR and/or CECL experience #LI-RS1 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America

Full-time Description HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY At Taylor Bank, everything we do is about serving our community and building strong customer relationships. WE ARE SEEKING: A detail-oriented, team player with great people skills to join our Digital Banking Services team at our corporate headquarters in historic downtown Berlin, Maryland. YOU WILL BE RESPONSIBLE FOR: · Assisting internal and external customers with digital banking product support, to include: bank-by-phone, USB statements, e-statements, online banking, mobile banking, mobile deposits, Bill Pay, Zelle, and all new products and services as assigned. · Performing incoming verification of wire requests. · Processing inclearing and return ACH files. · Receiving and posting ACH file from the Federal Reserve. · Monitoring Automated Online Enrollment Report. · Reconciling various statements as assigned. · Monitoring suspended items for mobile deposit. · Converting Business online banking to Cash Management Platform. · Performing additional operational tasks in the Digital Banking Services Department as assigned (for example, fraud emails, Remit Plus, AOE report, Chats, etc.) · Assisting bank personnel with department related inquiries. · Attending trade shows as requested to assist with marketing of digital banking service products. · Any additional tasks as assigned. YOU SHOULD HAVE: · High School diploma or equivalent · At least 1 year of experience working for a bank or financial services institution · Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) · Strong attention to detail and the ability to multitask · Intermediate experience with technology in order to discuss internet options and technology offered WE OFFER: · Strong growth opportunities · A friendly, collaborative work environment · An amazing benefits package: including affordable medical, dental and vision plans; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more · This is an hourly, non-exempt position. We also have a discretionary bonus plan, subject to company performance TAKE THE FIRST STEP! Click the Apply button to access the online application and complete a brief required assessment found HERE. Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin. Salary Description $18.37 - $25.93

The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Customer Centric world of the Consumer Bank. During this 1-year program, Branch Management Trainees engage in a variety of Core Training sessions which includes classroom training, departmental overview presentations and observations, interactions with Senior Leadership across the Retail Bank, and special projects that arise. Branch Trainees will also have On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Primary Responsibilities:** + **Community Branch Management Program** **Core Training** - Branch Management Trainees will complete a one-year training program while creating and adding value to the Retail and Consumer Bank. Trainees will participate in training throughout the one-year program to learn banking, basic financial skills, effective communication and coaching practices, and advanced leadership/interpersonal skills. Throughout this time, trainees will develop a solid understanding of banking functions, processes, and operations by engaging with customers to identify financial needs across all product and service lines, resolving complex service issues, and completing accurate and timely processing of various types of transactions. Trainees will also collaborate with local small business leaders to grow community partnerships as well as taking an active role in coaching and developing their team to achieve their individual career goals. + **On-the-Job Training** - The fundamental skills taught in core training are combined with OTJ training based on individual needs of the branch and Market. Job specific training will cover departmental risk policies, procedures, systems, and financial products. Upon completion of the CBMP, Branch Management Trainees will have basic skills necessary to become entry-level professionals and/or managers in their assigned branch, based on individual performance. + **Branch Network Training** - Branch Trainees will learn numerous functions relating to operations, service, and sales in preparation for a Branch Leadership position. This will include: + Exposure opportunities to master communication and personal interaction skills, detailed product knowledge, maintaining operational efficiencies, sales skills, and achievement of sales goals. + Playing a key role in the Customer Experience, Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), customer information profile (CIP) and branch operations). + Learning all product and service lines to be able to engage with customers to identify financial needs, resolve service issues, and complete accurate and timely processing of teller transactions. + Learning to collaborate with local small business leaders to grow your community partnerships as well as how to coach and develop a team to achieve their individual, personal, and career goals. + **Other Assigned Duties:** + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** The Community Branch Management Program (CBMP) is an accelerated leadership development program designed to provide participants with a deep dive into the Consumer Bank. During this 1-year program, Branch Management Trainees engage in various of Core Training sessions and On-the-Job (OJT) responsibilities which will vary by market and are assigned by the mentoring manager. **Managerial/Supervisory Responsibilities:** N/A **Education and Experience Required:** Bachelor's (or MS/MBA) candidates with: + Minimum Cumulative GPA 3.0 + Customer facing/retail work experience + Outstanding written and verbal communication skills + Strong interpersonal skills + Demonstrated presentation skills + Proven leadership abilities + Demonstrated analytical & computer skills + Work visa sponsorship not offered for this role M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter. **Location** Silver Spring, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**About the Role** Are you a problem-solver who enjoys working with systems, testing logic, and building custom solutions? Join our Treasury Management Services team as an Analyst, where you'll play a critical role in configuring and supporting one of our key receivables products for commercial and small business clients. The Lockbox product helps our clients streamline their payment processing by collecting and processing mailed-in checks and payment data. As an Analyst, you'll be responsible for designing and implementing custom configurations for each client's unique needs-ensuring their payments are processed accurately and efficiently. **What You'll Do** + **Configure Custom Lockbox Solutions:** Interpret client requirements from questionnaires and file specifications to build tailored lockbox setups within our system. + **Client-Facing Collaboration:** Participate in client calls to gather requirements, ask clarifying questions, and support testing and training efforts. + **System Testing & Troubleshooting:** Develop and execute test scripts, validate system behavior, and troubleshoot both hardware and software issues. + **Technical Support:** Serve as second-level support for escalated issues and collaborate with internal technology teams on system enhancements or network changes. + **Documentation & Reporting:** Occasionally assist with reporting and maintain documentation using tools like Excel, SharePoint and file compare software. **What We're Looking For** We're seeking a technically minded individual who thrives on solving problems and thinking creatively. You don't need prior lockbox experience-but familiarity with payment systems like ACH, wires, or integrated receivables would be a plus. **Must-Have Skills:** + Strong proficiency in **Excel** and comfort with tools like **SharePoint and file compare software** + Ability to understand and apply **logical thinking** in software configuration + Experience with **system testing** , **validation** , and **troubleshooting** + Strong communication skills for working with clients and internal teams + A collaborative mindset and a knack for thinking outside the box **Required Qualifications:** + Bachelor's degree or equivalent work experience + 2+ years of relevant experience in a technical, analytical, or systems-focused role **Preferred Qualifications:** + Experience in payment processing, treasury management, or financial systems + Familiarity with test scripts, system validation, or software configuration **Why Join Us?** You'll be part of a collaborative team that values innovation, precision, and customer success. This is a great opportunity to grow your technical skills while making a direct impact on how our clients manage their receivables. **Working Model/Office Location:** + This is a 100% onsite position requiring five days in office per week + Eligible candidates must live within commuting distance to 1800 Washington Boulevard, Baltimore, MD 21230 **Required Availability:** + Monday-Friday, 8:30am-5:00pm **Anticipated Travel Requirements:** + Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint. + Travel may occur more often than this and is based upon the needs of the business and projects assigned. \#LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $68,400.00 - $114,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**Thank you for your interest in joining our team!** **You are applying to a** **_Universal Banker pipeline requisition_** **for our Central MD branches. This is not for a specific open position, but rather a way for us to keep your information on file and consider you when a suitable role becomes available.** **Because this is part of our ongoing talent sourcing process, it may take longer than usual to receive updates or a response regarding your application. We appreciate your patience and look forward to connecting when the right opportunity arises.** **Overview:** Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. **Primary Responsibilities:** Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. Explain the high-level criteria used to decision loan applications. Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs. Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships. Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs. Introduce appropriate banking partner when servicing needs present an opportunity for a product solution. Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Responsible for meeting and maintaining registration requirements under the Federal SAFE Act. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience Strong verbal communication skills Strong interpersonal skills Ability to interact with varying customers (consumer to small business) Ability to effectively handle difficult customer conversations Well-organized Proven time management skills Proven prioritization skills Ability to work under critical time constraints in a team environment Proficiency with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs Proven referral and/or sales ability **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs. Ability to read fine print Ability to interact with customers in an open face-to-face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $36.13 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Frederick, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Responsible for an assigned portfolio of loan and deposit relationships with small business clients. Solicit new business; manage risk and credit decisions; and service existing clients through the bank's relationship management program. Work with branch partners to effectively sell to the business customer and cross-sell other bank products. **Primary Responsibilities:** + Develop new banking relationships with business prospects. Service existing business banking client base. Achieve established goals as outlined by manager. + Work with branch partners to maximize sales efforts to business customers and cross sell other products and services that the bank offers. Network with centers of influence to develop business including accountants, attorneys and other referral sources. + Evaluate credit information and requests and recommend appropriate loan structure to manage risk. Effectively negotiate with underwriters and clients to maximize revenue and minimize risk. + Achieve sales goals with minimum expectations as follows: + Revenue of $150M to $4000M. + Loan production of $4MM to $8MM. + Deposit balance production of $400M to $2MM. + Manage loan portfolio of $7.5MM to $20MM. + Oversee approximately 15 to 40 relationship managed clients. + Actively participate in all business banking and retail sales sprints. Achieve call targets and other product sales goals such cash management, visa merchant, and others as assigned. Participate in civic and cultural organizations and programs. Utilize prescribed selling techniques to maximize sales opportunities. **Scope of Responsibilities:** Ability to sell effectively to prospects and clients. Manage and retain existing clients. Work closely with internal contacts to service clients. **Education and Experience Required:** Bachelor's degree or in lieu of a degree, a minimum of 4 years of related sales/banking experience, or a combination thereof Knowledge of personal computers and the software utilized by the department Ability to read and analyze financial statements and tax returns. Sound credit skills necessary to evaluate loan requests. Good understanding of Cash Management, Merchant Service, Trade Services products offered to Business Banking customers and ability to identify sales opportunities for those product sets. Strong interpersonal and presentation skills required. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $99,500.00 - $165,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Greenbelt, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

The Community Branch Internship Program is a 10-week summer internship centered around customer service, professional development, career growth and building the necessary interpersonal skills to succeed within Retail Banking. Participants will have the opportunity to immerse themselves into the M&T Bank Culture to gain an understanding of our engagement and belonging efforts along with community initiatives. Interns will gain exposure through guest speakers and industry leaders, workshop trainings, and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank. **Primary Responsibilities:** + Play a key role in Customer Relationship Management through proactive outreach and servicing and will be responsible for identifying financial need of customers and presenting appropriate options, onboarding new customers, and establishing trust with existing customers. + Service our customers to gain fundamental understanding of Retail Banking. + Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank. + Ensure activities adhere to established internal policies and external regulations as applicable. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** The jobholder works under immediate supervision. The position is for about a 10-week time period from beginning to June to beginning of August. **Supervisory/Managerial Responsibilities:** Not Applicable **Education and Experience Required:** + Currently pursuing a Bachelor's or Master's degree + Minimum Cumulative GPA of 3.0 + Work visa sponsorship not offered for this role **Education and Experience Preferred:** + Strong written and verbal communication skills + Proficiency in pertinent software, particularly spreadsheet software + Proven analytical skills + Proven critical thinking skills + Strong organizational skills + Detail-oriented M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter. **Location** Owings Mills, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

may be located in Baltimore, Timonium or Annapolis A member of the Commercial Credit team that partners with senior team members supporting the duties of underwriting and the on going monitoring of a portfolio of credit relationships. Responsible for performing supporting analysis, identifying risk issues, and completing sections of credit analysis, as needed, to assess the creditworthiness of commercial clients. **Primary Responsibilities:** + Facilitate the credit needs of customers by underwriting new requests and material modifications from deal screen through approval and for the life of the loan. This analysis may include recommending adding or removing conditions. + Manage the ongoing credit risk of existing loan portfolios through continuous credit monitoring (CCM) activities enabling the timely identification of emerging credit risk so that appropriate actions can be taken to manage the risk, minimize losses and assign an accurate risk rating. A CCM program includes but is not limited to annual reviews, interim update memos, a covenant monitoring program, problem loan management, early warning indicators, and other forms of credit surveillance. + Review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. + Analyze financial information and related materials and complete the credit analyses for the Bank's commercial transactions. Written analyses to include an independent credit quality assessment with well-supported risk rating, identification of and description of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues of respective deals. + Make appropriate structure recommendations based on an analysis and evaluation of scenarios including the company's case, bank's base case and a downside case. + As part of managing the ongoing credit risk of existing portfolios, identify suspicious activity and activity that may be contrary to customer's interest. + Partner proactively with relationship managers (RM) and be intimately involved throughout the deal process, from deal screen through approval and for the life of the loan to maintain timely and accurate risk ratings for a portfolio of commercial credits. Spread financial statements and prepare financial / projection models designed to sensitize various conditions impacting the proposed transaction. + Prepare cash flow, collateral schedules, covenant sensitivity calculations, financial models, and guarantor statement analysis as appropriate. + Attend client/prospect calls with RMs to gain a thorough understanding of the client/prospect and their business to effectively analyze and underwrite the proposed transaction. Based on underwriting parameters, recommend the risk rating. + Prepare summary, present facts, and offers opinions concerning credit-worthiness. + Present analysis or address questions during credit request discussions or committee presentations. + Ensure credit policy compliance by verifying adherence of underwriting to the Commercial Credit Policy and commenting on any risk associated with non-compliance. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** Commercial Credit is responsible for the credit delivery of the Bank's commercial clients throughout the credit lifecycle. Credit assessments range from initial analyses of new relationships to the Bank to material modifications or restructurings of long-term relationships and ongoing monitoring through the life of the loan. Commercial Credit is also responsible for ensuring the accurate completion of the Bank's risk rating scorecards and financial statement spreads. The work completed in this capacity is used to make credit decisions for new or renewed or amended credit transactions. The position interacts with commercial banking relationship managers throughout the bank's footprint and industry verticals as well as other internal personnel on credit approvals. Customer interaction is expected. Works independently with limited supervision. **Supervisory/Managerial Responsibilities:** N/A **Education and Experience Required:** Bachelor's degree in Accounting, Finance, Economics or related field and 2 years' experience in commercial credit, public accounting, financial statement preparation/analysis or other financial analysis. In lieu of a degree, a combined minimum 6 years' higher education and work experience to include 2 years' experience in commercial credit, public accounting, financial statement preparation/analysis or other financial analysis. Strong analytical skills with proficiency in financial modeling and analysis of credit metrics. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with a high level of accuracy. Strong organizational and time management skills. Ability to work independently and as a part of a team. Customer focused with strong interpersonal skills. Proficiency with Microsoft Office. **Education and Experience Preferred:** Experience with Capital IQ, FactSet, and Bloomberg preferred. Large Corporate Banking experience. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $78,700.00 - $131,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Join our Enterprise Platforms Risk team as a key player in managing risk and strengthening controls across all digital channels - web, mobile app, and beyond. In this role, you'll serve as a trusted business partner, helping identify, assess, and mitigate risks while enabling innovation and customer experience. As a collaborative problem solver, you'll lead risk initiatives, influence senior stakeholders, and ensure compliance with enterprise standards. **What You'll Do:** + **Lead Risk Initiatives:** Implement first-line-of-defense risk management programs within Digital Banking, aligned with the Enterprise Risk Framework. + **Assess & Document Processes:** Map key business processes, identify risks, and evaluate internal controls. + **Control Testing & Reporting:** Conduct and review risk-based testing, analyze results, and communicate findings to leadership. + **Remediation & Issue Management:** Partner with business leaders to develop and oversee remediation plans for audit or compliance findings. + **Monitor & Improve:** Track key risk indicators (KRIs), complete Risk Control Self-Assessments (RCSAs), and recommend enhancements. + **Emerging Risk Analysis:** Identify risks tied to new products, services, or channels and design controls to mitigate them. + **Policy & Procedure Oversight:** Ensure adherence to risk policies and update procedures as processes evolve. + **Influence & Collaborate:** Work closely with senior leaders (including SVPs) to drive risk awareness and solutions without direct authority. + **Coaching & Guidance:** Provide informal coaching and input on team development related to risk initiatives. **Education and Experience Required:** + Bachelor's degree, or equivalent work experience + 5+ years' relevant work experience **Education and Experience Preferred:** + 2+ years in risk identification, mitigation, RCSA, controls, remediation plans, and issue management + Banking experience is a plus but not required + Strong understanding of risk management principles + Ability to influence and build relationships across all levels of the organization + Excellent problem-solving and communication skills + Collaborative, solution-oriented approach **Working Model/Office Location:** This is a hybrid position requiring three days in-office per week. Eligible candidates must live within commuting distance to one of our five offices below. + 345 Main Street, Buffalo, NY 14203 + 1 Light Street, Baltimore, MD 21202 + 1100 North Market Street, Wilmington, DE 19801 + 850 Main Street, Bridgeport, CT 06604 + 277 Park Avenue, New York, NY 10172 **Anticipated Travel Requirements:** Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint. Travel may occur more often than this and is based upon the needs of the business and work assigned. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Buffalo, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Primarily responsible for working with customers interested in identifying and obtaining permanent FHA/VA and conventional mortgage loans and other residential mortgage programs that best meet the customer's financial needs and objectives, and adhering to the requirements of federal registration under the SAFE Act. **Primary Responsibilities:** + Interviews applicants to collect and analyze information regarding their income, assets, debts and credit data as well as their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk; obtains and analyzes pertinent financial and credit data. + Independently assesses applicant's credit worthiness. Has authority to issue pre-qualification statement of borrowers' eligibility. + Determines which products best meet the customer's needs and financial circumstances and advises potential borrowers regarding the advantages and disadvantages of different financial products and the most appropriate mortgage loan programs. + Makes recommendations to customers regarding other bank products or to alternative lending vehicles, as needed. + Cultivates new mortgage business. Markets, services and promotes the bank's mortgage products. This includes the solicitation of residential first mortgages through contacts with Realtors, builders, and developers. + May be required to travel to and work at prospective customers' homes or business locations. Follows-up on potential customers via travel or telephone. + Negotiates terms and conditions of loan with mortgagors. Has authority to bind the bank in connection therewith. + Ensures lending compliance with all origination procedures including bank policies and procedures and regulatory requirements. + Advises management on effective compliance strategies and potential modifications to corporate operating policies where appropriate to ensure ongoing regulatory compliance. + Independently monitors trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both private and government-insured mortgages. + Represents the bank in the community and related functions to identify, develop and promote additional business. May present seminars to general public and real estate agents to promote additional business and community outreach. **Scope of Responsibilities:** The incumbent always works under limited supervision, sometimes away from the office. The position requires extensive external contacts (potential and existing customers, Realtors, etc.), as well as internal contacts (other Bank personnel) primarily on sales calls outside the office. Will interact with individuals and teams internally and within the community assigned, developing new relationships and maintaining existing relationships Responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. **Education and Experience Required:** Associates degree and 2 years sales experience, OR in lieu of a degree, A combined minimum of 4 years higher education and/or relevant work experience, including a minimum of 2 years sales experience. Thorough knowledge of FHA/VA regulations, conventional loan requirements and real estate law. **Education and Experience Preferred:** Technical Skills General knowledge of personal computers and software programs utilized by Residential Mortgage Department Proven sales ability. Strong mathematical skills. Self-motivated, well-organized individual. Excellent verbal and written communication skills. Ability to interact with individuals at all income levels and peers in a professional manner. Demonstrated ability to work independently and to follow through on details to completion. Ability to work under critical time constraints. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation for this role is based on commission - a draw will be advanced. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Timonium, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:** Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them. Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs. Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system. Transition identified sales opportunity and provide introduction to appropriate banking partner. Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities). Process customer/account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope of Responsibilities:** The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity. **Managerial/Supervisory Responsibilities:** Not Applicable **Education and Experience Required:** High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience Proven verbal communication skills Proven interpersonal skills Proven ability to demonstrated exceptional customer service Well-organized Proven time management skills Proven prioritization skills Proficient with internet user-level technology **Education and Experience Preferred:** Bilingual based on branch needs **Physical Requirements:** Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs - 30 lbs. Ability to read fine print Ability to interact with customers in an open face to face work environment M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Edgewater, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Responsible for the administration and fiduciary management of complex trust relationships within client relationships. **Primary Responsibilities:** + Apply deep experience and technical understanding to the administration and oversight of complex trust relationships within an assigned book of client trust accounts through demonstrated proficiency and sound judgment in exercising fiduciary discretion. + Serve as the primary point of contact for the client on the trust account relationship, communicate regularly with the client on all trust matters and responsible for overall trust administration management for complex trust relationships. + Assess and manage risk, exercise fiduciary discretion and judgment, and adhere to policies and procedures related to account administrative activities. Serve as key partner to wealth clients and developing and implementing trust solutions to meet wealth client needs. Anticipate and identify opportunities to create new relationships and expand existing relationships. + Provide superior client service and develop deep relationships with clients to best administer their trust accounts, generate solutions, and meet distribution needs. + Communicate regularly with the client team (Custom Credit Advisors, Investment Advisors, and Commercial and Business Bankers, etc.) supporting the client to ensure the client team is aware of trust matters concerning the client. + Manage the new account opening process including reviewing all critical forms and documents, and ensuring proper trust funding, account opening with correct coding regarding statements, proxies, investments and tax, correctness of beneficiary information, and that fee agreements are in place; monitor terminations as necessary. + Play a key role in overall client satisfaction and retention through cultivating strong working relationships with clients and their advisors to develop a complete understanding of individual client needs. Communicate client needs and concerns to partners. + Maintain comprehensive knowledge, and coordinate efforts, of appropriate Bank resources, including market leadership, tax liaison team, Legal and Compliance, to ensure timely delivery of quality service and expand client relationships. + Support market efforts to develop new trust business; participate in client presentations, as requested, and serve as subject matter expert concerning trust administration. Represent the Bank in a professional and competent manner whether over the phone or in person with clients, advisors, and business partners. + Serve as fiduciary resource to Wealth Advisors and other internal partners. + Support the goals and objectives of the wealth practice and regional leadership by serving as a mentor and role model for less experienced staff. + Understand and maintain current knowledge of regulatory requirements and Federal and state law concerning trust and estates, as well as industry standards and practices. + Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** An important component of the position is the ability to communicate internally with Bank management and executives, and externally with clients, their representatives, accounting firms, other investment managers, attorneys, CPAs (Certified Public Accountants), and tax accountants, etc. **Supervisory/Managerial Responsibilities:** Not Applicable **Education and Experience Required:** **Bachelors' degree and a minimum of 7 years' experience administering fiduciary accounts or related legal/business experience in the financial services industry including technical trust and planning experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' experience administering fiduciary accounts or related legal/business experience in the financial services industry, including technical trust and planning experience.** Strong verbal and written communication skills Strong presentation skills Strong planning skills Strong organizational skills Strong customer focus Thorough knowledge of fiduciary business including decisioning experience in complex fiduciary matters Experience attracting, expanding, and retaining client relationships including building a significant level of trust with clients Good investment knowledge of asset allocation strategies Proficiency with personal computers Experience maintaining high level of integrity and professionalism **Education and Experience Preferred:** Juris Doctor (JD) or Master's degree Minimum of 10 years' experience administering fiduciary accounts or related legal/business experience in the financial services industry including technical trust and planning experience CTFA (Certified Trust and Financial Advisor) certification Strong interpersonal skills **Physical Requirements:** M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $127,274.43 - $212,124.05 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**_Sponsorship is not available for this position including anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension._** **Overview:** We're seeking a strategic, systems and scale-minded Lead UX Strategist to join our design team supporting the Digital Consumer Experience Product Suite - someone who is energized by a blank slate, as well as comfortable and experienced with the ambiguity of early-stage product development. This role will focus on shaping the future of our consumer digital products, leading the development of a strong product vision, evolving our design strategy and implementation processes to bring that vision to life, and supporting the early stages of the design lifecycle through experience definition and rapid concepting. You will be joining an established team that sits within a larger Digital Design Organization, that supports our enterprise's Digital function. **Primary Responsibilities:** **As a Leader, you will...** + Collaboratewith Business ProductOwnership &Management stakeholders to evolve our Digital Products so they help achieve their Businesses Objectives and Key Results. + ShepardProduct Experience Visions and Roadmaps, that clearly communicate theintendedevolutionof our products,andthevaluethey'llprovide ourcustomers and usersover time. + Confidently strategize and plan product-level discovery and concept design exercises that influence the shape features take, streamlining thedetailed feature design and developmentprocess. + Exercise a strong player-coach mindset, focusing both on creating clarity for other designers on the team, shaping and delegating work thatacceleratesyour core efforts, or carries that work forward. + Drive effective research-driven decision-making in our design workflows, in partnership with our research team members and your peer design leads. + Partner with other design leads on the team, as well as our design producer, toelevate our design and experience craft; emphasizing high quality and consistent outputs that effectively meet our business and experienceobjectives. **As an Individual Contributor, you will...** + Consistentlydemonstratethought-leadership to envision and design a desired end-state that meets business goals and end user needs/expectations, as informed by research. + Lead fast-paced ideation, concepting,and prototyping sessions to explore andvalidateexperience directions early in the product lifecycle. + Define and evolve the structure of our products,anticipatingfuture areas of change and growth, and settinginformation architecturestrategies addressing aspects suchasdensity, and purpose. + Mentor Product Designers alongside your peers and build knowledge of design thinking among product teams and senior leadership. + Strategize and plan early-stage prototype and test methodologies to drive the team and partners to product design decisions. **Excellent candidates will also...** + Have experience shaping a Product through multipleevolutions andhas managed multiple designersassistingin shaping and designing thoseiterationsinto development-ready features. + Have the capacity to improve the team and program muscle in UX Strategy, Wireframing, and Concepting,establishingstandardsand defining what good looks like, and upskilling the team. + Be comfortable in driving evolutions programoperatingmodels, ensuring program leadership is maturing when and where design and researchparticipatesin the Product Design and Development process. + Demonstrate deep knowledge and experience inutilizingand growing design systems that feed multipleprograms andevolving team operations to fluidly influence and pull patterns into the system itself, as well as our work and products. + Have front-end, generativeresearch experience, either defining and leadingresearch directly, orparticipatingin a supporting role in the definition and execution of research exercises. **Managerial/Supervisory Responsibilities:** Lead and mentor a team **Education and Experience Required:** Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 5 years relevant experience or in lieu of a degree, a combined minimum of 9 years of education and/or relevant/product design work experience. + Provenexpertisein Product Design/Human-Centered Design + Experience creating use cases, flow diagrams, prototypes,scenariosand wireframes to communicate ideas and designs to diverse groups of stakeholders + Understanding of strengths and shortcomings ofdifferent designthinking methods, including when and how to apply them during product development processes + Hands-on experience of designing for a variety of digital touchpoints and non-digital channels and supporting the delivery of those designs + Experience supporting the full product development process, from vision to launch to iteration + Experience functioning as a project leader as well as an individual contributor + Ability to mentor and educate others on the value and principles ofgood experiencedesign + Team player who is comfortable navigating ambiguity within a self-directed culture + Ability toestablishstrong working relationships with colleagues, clients, and key stakeholders + Extensive experience conducting remote and in-person workshops; strong familiarity with supporting tools such as Miro and Webex + Experience with design and prototyping tools such as Adobe, Sketch, InVision, Figma or other similar tools used widely in the design community + Proficiencyin industry best practices for desktop, mobile and web applications + Experience with accessibility standards, cross-platform issues, mobile userinterfacesand systems-thinking **Core Competencies:** + Customer Centric - Outside in perspective with a focus on improving the customer experience + Curiosity - Seeks out ways to improve the customer experience + Resilient - Respectful of broad opinions and makes tough calls with ease + Driven & Prioritization - Self-motivated and knows how to say no + Challenges assumptions + Decisive & Lead Taking - Sense of urgency with an ability to inspire followers + Takes ownership witha strong senseof accountability + Interdependent - Communicates andconvenesothers; reaches across boundaries + Continuously seeks out ways to improve + Familiarity with design systems + Experience in financial services industry a plus M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $113,300.00 - $188,800.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Baltimore, Maryland, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Full-time Description HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY At Taylor Bank, everything we do is about serving our community and building strong customer relationships. WE ARE SEEKING: A detail-oriented, Customer Service Associate - Float with great people skills to take care of customers in our West Ocean City, Ocean Pines and Berlin branch locations. YOU WILL BE RESPONSIBLE FOR: Handling daily banking transactions and referring products and services that meet specific customer needs. This is a full-time, day shift position, with occasional Saturday mornings required. YOU SHOULD HAVE: High School Diploma or Equivalent. Excellent customer service skills. Basic computer skills. An outgoing personality. A professional appearance. Cash handling experience is strongly preferred. Banking experience is a plus but not required; training will be provided. WE OFFER: Strong growth opportunities. A friendly, collaborative work environment. An amazing benefits package: including affordable medical, dental and vision plans; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more. This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance. TAKE THE FIRST STEP! Click the Apply button to access the online application, then complete a brief required assessment found HERE. Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin. Salary Description $17.00 - $22.55

About the Role Are you a problem-solver who enjoys working with systems, testing logic, and building custom solutions? Join our Treasury Management Services team as an Analyst, where you'll play a critical role in configuring and supporting one of our key receivables products for commercial and small business clients. The Lockbox product helps our clients streamline their payment processing by collecting and processing mailed-in checks and payment data. As an Analyst, you'll be responsible for designing and implementing custom configurations for each client's unique needs-ensuring their payments are processed accurately and efficiently. What You'll Do Configure Custom Lockbox Solutions: Interpret client requirements from questionnaires and file specifications to build tailored lockbox setups within our system. Client-Facing Collaboration: Participate in client calls to gather requirements, ask clarifying questions, and support testing and training efforts. System Testing & Troubleshooting: Develop and execute test scripts, validate system behavior, and troubleshoot both hardware and software issues. Technical Support: Serve as second-level support for escalated issues and collaborate with internal technology teams on system enhancements or network changes. Documentation & Reporting: Occasionally assist with reporting and maintain documentation using tools like Excel, SharePoint and file compare software. What We're Looking For We're seeking a technically minded individual who thrives on solving problems and thinking creatively. You don't need prior lockbox experience-but familiarity with payment systems like ACH, wires, or integrated receivables would be a plus. Must-Have Skills: Strong proficiency in Excel and comfort with tools like SharePoint and file compare software Ability to understand and apply logical thinking in software configuration Experience with system testing, validation, and troubleshooting Strong communication skills for working with clients and internal teams A collaborative mindset and a knack for thinking outside the box Required Qualifications: Bachelor's degree or equivalent work experience 2+ years of relevant experience in a technical, analytical, or systems-focused role Preferred Qualifications: Experience in payment processing, treasury management, or financial systems Familiarity with test scripts, system validation, or software configuration Why Join Us? You'll be part of a collaborative team that values innovation, precision, and customer success. This is a great opportunity to grow your technical skills while making a direct impact on how our clients manage their receivables. Working Model/Office Location: This is a 100% onsite position requiring five days in office per week Eligible candidates must live within commuting distance to 1800 Washington Boulevard, Baltimore, MD 21230 Required Availability: Monday-Friday, 8:30am-5:00pm Anticipated Travel Requirements: Employees in this position should be prepared to travel at least once per quarter within the M&T Bank east coast footprint. Travel may occur more often than this and is based upon the needs of the business and projects assigned. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $68,400.00 - $114,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBaltimore, Maryland, United States of America