GI NP: Hospitalist/Clinic Hybrid - NH Seacoast!
Portsmouth, NH jobs
Core Physicians is hiring an experienced GI NP to join our busy team!
Is this the role you are looking for If so read on for more details, and make sure to apply today.
Why Join Us?
Hybrid Role: Mix of outpatient & hospital consults/rounding.
Established Team: Work with 4 physicians & 2 APCs in a collaborative environment.
Growth Focused: Opportunities for development & physician leadership support.
Beautiful Location: Seacoast NH - beaches & mountains!
Great Benefits: No-deductible health insurance, generous PTO, competitive salary, & more.
Non-Profit: Serve your community.
Quality of Life: Low crime, no state income/sales tax, 4-season recreation.
Responsibilities:
Outpatient clinic visits
Inpatient hospital consults and rounding
Benefits:
No-deductible health insurance & modest premiums
Dental, disability & retirement plans
Generous time-off
Competitive salary
Non-profit healthcare organization
Qualifications:
2+ years GI experience required
NH license (or applying)
Live the Dream!
Enjoy stunning beaches, majestic mountains, and a fantastic quality of life.
Interested? xevrcyc Contact:
Apara Dave, MD, Associate Chief Medical Officer
Phone: (6
Email: and/or
RequiredPreferredJob Industries
Other
Remote working/work at home options are available for this role.
Payroll Specialist (Workday experience)
Indiana jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Payroll Specialist is responsible for assisting with the day-to-day payroll processing functions and supporting 2,000 employees in a multi-state environment. This position reports to the Payroll Director and involves reviewing timecards for reasonableness and compliance with policies and procedures, submission of accurate information to the Company's payroll processing partner, maintaining compliance with all relevant laws and regulations, and providing support for payroll-related inquiries. The ideal candidate must be a self-starter and independent, have strong attention to detail, an understanding of Workday, and the ability to work with confidential information
General Duties/Responsibilities (May include but are not limited to):
Process payroll for all employees, ensuring accuracy and compliance with company policies and legal requirements.
Perform detailed reviews and audits of payroll registers and related reports to ensure that the payroll information submitted for payroll processing is accurate.
Review timecards for reasonableness and compliance with company policy and legal requirements.
Reconcile enterprise state and federal tax filings
Processes equity settlements from E*TRADE to Workday.
Collaborate with HR and finance teams to ensure seamless integration of payroll data with other organizational systems.
Assist with ensuring compliance with labor laws, tax regulations, and other applicable laws related to payroll are implemented and followed.
Implement and ensure standard reports are used as tools in the payroll processing function to improve efficiency, including as part of timecard review.
Perform reconciliations of timecards to various upload files.
Assist in implementing and improving payroll processes and systems for greater efficiency.
Assist team members with various tasks and responsibilities as assigned.
Job Requirements:
Experience:
Required:
3+ years of experience in multi-state payroll environment and supporting a remote workforce payroll.
Proficiency in payroll software and systems -Must have a general understanding of payroll rules and regulations.
Highly experienced in processing multi-state tax forms
Preferred Experience: Workday
Education/Licensure:
Required:
High School Diploma or GED
Certification in Payroll (e.g., Certified Payroll Professional - CPP or Fundamentals of Payroll Concepts - FPC).
Preferred:
Bachelor's degree in accounting, finance, or related field
Will consider significant relevant experience performing payroll in large organization in lieu of a college degree.
Other Skills and Requirements:
Willing to work overtime and during off hours during payroll processing weeks and on an as needed basis.
Proficient in Microsoft Office, especially Excel and creating and using pivot tables, VLOOKUP, etc.
Detail-oriented with strong analytical and problem-solving skills
Strong understanding of payroll processes, tax laws, and relevant regulations.
Excellent organizational and time-management skills with the ability to handle multiple priorities and the ability
Strong communication skills and ability to collaborate across departments.
Efficient working style with strict adherence to deadlines.
Ability to maintain confidentiality and handle sensitive information appropriately.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $53,210.00 - $79,815.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyIntern - Marketing & Communications Internship Spring 2026
Dover, NH jobs
About the team
Waypoint provides a warm work environment, where a sense of belonging, integrity and respect are highly valued. We encourage a life/work balance and flexibility that benefits you, your clients, and your family. We support our employees with competitive wages and comprehensive benefits that are always evolving to ensure that our employees' needs are met. When you choose to work at Waypoint, you'll find fulfillment in the positive difference you'll make for thousands of families, as well as engaging in an overall positive experience that will fill your bucket.
About the opportunity
Waypoint is seeking a Marketing & Communications Intern for the Spring of 2026. This is an unpaid internship where you can earn credits toward your college degree. This position works with Waypoint's Communication and Grant Team. Waypoint is a social service organization providing a range of services to more than 9,000 individuals each year. The work crosses the lifespan from support for babies with developmental delays to youth experiencing homelessness to home care for seniors. As an intern with Waypoint, you will be able to make a difference by contributing your social media, graphic design, information technology, and marketing skills. This opportunity is a fit for you if you are creative, curious, and interested in being part of a small team and getting wide exposure to all things communications.
Projects may include:
Creating flyers, social media posts, advertisements, and other marketing collateral using Canva
Creating content, including video reels, for social media platforms including Facebook, Instagram, and LinkedIn
Writing copy for emails, press releases, website, social media, newsletters, and other potential needs
Analyzing web and social media analytics to assist Communications Team in making strategic decisions
Assisting in gathering essential information for donor communication materials
Copy-editing marketing collateral
Assisting with website updates and troubleshooting website issues if experienced in this area
Photographing events and program happenings
Assisting with events as needed
You can work hybrid from one of several of our locations throughout the state, or fully remote if that arrangement works best for you. This internship will be designed to meet your interests and utilize your strengths. 72, 96, and 120-hour internships are available, and working hours are flexible. The environment is fast-paced, deadline-driven, positive, encouraging, and fun.
You will gain experience in the areas of social media, graphic design, marketing campaigns, public relations, community engagement, and more. The position has been designed to give you a good understanding of the workflow within an agency as well as to develop entry-level marketing skills.
Qualifications :
You must be passionate about our mission and purpose.
Ability to work at least 72 hours over the course of 12-14 weeks.
Must be a junior or senior in college.
Excellent writing skills
Proficient computer skills
Familiarity with Canva and/or the Adobe Creative Suite.
Intermediate to advanced experience in WordPress, Web Design, and HTML is a plus!
Passion for digital media and strong interest in using digital media skills to develop marketing & communication campaigns
Reliability, enthusiasm, and willingness to learn new skills and pitch in to meet deadlines.
Ability to clearly communicate over the phone, in writing, and in person.
Must pass a criminal record check, with no history of abuse, neglect or exploitation and a motor vehicle check.
All applicants are encouraged to apply today at ************************ You will love what you do here!
Auto-ApplyClient Relationship Manager
Concord, NH jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client.
+ Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented.
+ Monitors all program's activities and IT projects associated with the program
+ Includes setting due dates and responsible parties
+ Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met
+ Regular reporting out of all program's activities
+ Solicit feedback from the activity/task owners on sub-tasks
+ Maintain up-to-date activity timeline, articulate progresses and delays
+ Develops and manages activities timelines to ensure all deliverables are completed on schedule.
+ Obtain consensus for activities risks, decisions and closures
+ Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities.
+ Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met.
+ Escalate delayed activities to program's leadership
+ If activity owners are missing deadlines consistently and/or are unresponsive.
+ Managing contract amendments and project change requests for the client.
+ Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client.
+ Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams.
+ Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors.
+ Oversee daily operations and ensure alignment with client expectations and internal standards
+ Supports audits and regulatory reviews as needed
+ Ensure financial billing accuracy
+ Contact healthcare professionals for clarifications and information as needed
**_Qualifications_**
+ Min 5 years related client services experience, preferred
+ Min 5 years' experience in managing complex program activities with high accountability, preferred
+ Bachelor's degree preferred
+ Ability to travel - less than 25%
+ Proven product knowledge in business area
+ Licensed pharmacy technician in Texas preferred
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities.
+ Own and develop tracking tools to achieve specific program management goals and activities.
+ Create and participate in recurring business review presentations
+ Recommends new practices, processes, metrics, or models
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900.00 - $92,400.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Education Consultant
Manchester, NH jobs
The Patient Education Consultant is responsible for conducting demonstrations and trainings with current and potential Tactile Medical patients on our products in their assigned area. This position will build strong rapport with the patient through introduction to our product, discussion of financial options and closing the sale to delivering the patient's training and ensuring the patient is able to use their product as prescribed. Demonstrations are completed in-person with patients at a pre-determined location while trainings may be delivered in-person or via telehealth. Both patient facing interactions require documentation standards which vary based on the patient's insurance as well as Tactile's requirements.
Responsibilities
* Educate the patient and/or caregiver in all aspects of device use, including donning and doffing of garments, use of controller, following prescribed protocol and initiating a therapy session
* Contact patients within service levels expectations to schedule and complete trainings and demonstrations
* Responsible for direct sales to patients which includes providing a clear and thorough explanation of the patient's financial responsibility for the product, insurance coverage and finalizing the sale
* Provide clear verbal instruction while conducting the demonstration or training with patients and caregivers; modifying the interaction to their specific situation to ensure the training/demonstration approach meets the patient's individual needs (utilize adaptive technique when needed)
* Manage and respond appropriately to any patient feedback or objection, both positive and negative, regarding the product, their financial responsibility and required paperwork
* Ensure appropriate preparation for all trainings and demonstrations including finalizing and confirming appointment details with the patient, ensuring that you have all equipment, supplies, documentation, and accessories necessary to effectively complete the training or demonstration
* Review, complete and submit required paperwork with patient and answer questions
* Work collaboratively with territory partners to facilitate completing of orders, which may include but not limited to collection of a signature on a prescription or other documents required for insurance requirements
* Identify, escalate, and communicate problems, questions, or additional patient support needs to appropriate department for follow up
* Effectively use translation tools for patients where English is not their first language
* Meet or exceed established performance expectations
* Maintain compliance with all appropriate regulatory requirements including HIPAA
* Travel up to 80% within assigned territory
* Other duties as assigned
Qualifications
Education & Experience
Required:
* Bachelor's Degree or equivalent work experience
* 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role
Preferred:
* Health related certification
* Medical device or healthcare industry experience
Knowledge & Skills
* Ability to lift 20 pounds on a regular basis
* Ability to work remotely and travel to patients in a home, clinic or virtual environment
* Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams
* Strong interpersonal communication skills including the ability to empathize with patients and caregivers
* Strong critical thinking and decision-making skills in healthcare related situations
* High degree of confidence and professionalism interacting with people of diverse cultures, ages, and abilities
* Excellent organization and time management skills - proactive and efficient in scheduling and managing multiple appointments
* Able to apply new information received via online learning modules, virtual or in-person interactions to enhance the patient experience
* Skilled in teaching others
* Ability to stay focused and organized to complete assigned tasks
* Technology savvy to efficiently complete paperwork, update records and communicate progress
* Ability to be self-directed and work independently to overachieve results
Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
$23.89 - $31.35 / HR
Additional benefits:
non-exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Auto-ApplyProduct Documentation Specialist, (Remote)
Indianapolis, IN jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation.
NOTE: This position focuses on operational and process documentation, not technical or engineering documentation.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation.
- Perform strategic and ad-hoc data work in support of Product Managers and Product Owners
- Analyze and manage moderately complex business process flows and updates to system process flows and requirements.
- Create and maintain technical documentation / product development & customer education materials
- Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials.
- Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained.
- Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence.
- Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments.
- Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials.
- Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures.
- Review and improve existing documentation to enhance clarity, usability, and compliance with standards.
- Support process improvement initiatives by documenting changes, workflows, and system updates.
- Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 3+ Years.
- Preferred SAFe Agile Certification(s).
- Preferred Jira/Confluence experience.
- Preferred learning development / documentation experience.
- Preferred technical writing experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years' relevant experience with documentation and supporting process improvement initiatives.
- Strong attention to detail and organizational skills.
- Excellent written communication skills with the ability to create clear, concise, and accurate documentation.
- Experience working collaboratively with internal stakeholders to gather information and develop documentation.
- Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint).
- Ability to manage multiple documentation projects simultaneously and meet deadlines.
Preferred Requirements
- Previous experience in product documentation, writing, or business support role.
- Knowledge of process improvement methodologies
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyNon-Acute Pharmaceutical Sales Specialist
Indianapolis, IN jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Business Analyst, Operations & Process Improvement (Remote)
Indianapolis, IN jobs
Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions.
- Extract, tabulate, and analyze data to support program activity and assist in management decision-making.
- Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions.
- Collaborate effectively with internal and external business partners to ensure successful solution delivery.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years of relevant professional experience
- Experience documenting business requirements, processes, and recommendations.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
- Ability to collaborate effectively with internal and external stakeholders.
- Strong presentation skills and ability to communicate findings to non-technical audiences.
- Strong analytical and problem-solving skills.
Preferred Requirements
- 3 years of experience gathering and interpreting information to support process or operational improvements
- 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance
- 3 years of experience in business analysis, operations support, or a related analytical role.
- Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyFacilities Maintenance Support
Indiana jobs
JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
Job Summary
Directs and partners with home office teams and campus leaders on the efficient operations of the campus Facility Operations and Environmental Services teams. Monitors operations for efficiency and safety and ensures that all applicable regulatory requirements are met. Assists in new construction projects and bed additions and partners with company vendors to ensure the highest levels are service are being provided.
Roles and Responsibilities
* Ensures all facility operations and environmental services programs are achieved at the campus level through management of assigned Home Office Support.
* Focuses on maintenance audits, room, equipment preventative maintenance, Life Safety Survey, management of capital equipment replacement and overall, first impression of campus interior/exterior.
* Partners with Divisional Vice Presidents to ensure assigned Home Office Support are following cultural expectations, sales goals, and directional needs as requested.
* Provides recommendations on modifications to policies and procedures as well as offer new best practices ideas to improve company services.
* Conducts campus visits and ensures assigned Home Office Support are getting to campuses as frequented as needed to assure that standards are implement, met, and followed.
* Aids campus and leaders in the event of an emergency affecting the Life Safety System or structural integrity of the campus.
* Partners with construction staff for the completion of new construction and bed additions.
* Assists with resources and guidance for obtaining supplies and equipment.
* Partners with vendors to ensure campuses receiving the highest levels of service are being provided.
* Assists in the development of new training programs to ensure that plant operations and environmental services teams are current and up to date with regulatory and company standards.
* Partners with senior leadership, Home Office Support teams, and campus leadership to ensure accountability and execution of financial budgets and controllable expenses and parameters for the Plant Operations and Environment Services departments.
* Communicates with State Surveyors as needed pertaining to Life Safety Survey issues.
* Supports the execution of environmental protocols and procedures.
* Oversees and maintains current education with fire life and safety and building code regulations and develop corrective plans for fire life safety deficiencies.
* Develops, manages, and executes 5-year capital plans for multiple buildings through property condition assessments.
* Other duties as assigned.
Qualifications
Education: Associate Degree
Experience: 1-3 years
Licenses and Certifications
Bachelors Preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-IN-
North Indiana Division
IN
BENEFITS
* Competitive salaries and weekly pay
* 401(k) Company Match
* Mental Health Support Program
* Student Loan Repayment and Tuition Reimbursement
* Health, vision, dental & life insurance kick in on the first of the month after your start date
* First time homebuyers' program
* HSA/FSA
* And so much more!
TEXT A RECRUITER
Lauren **************
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Flexibility is what you want, and flexibility is what you'll get.
Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you.
Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
Other Details:
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Job Summary
Directs and partners with home office teams and campus leaders on the efficient operations of the campus Facility Operations and Environmental Services teams. Monitors operations for efficiency and safety and ensures that all applicable regulatory requirements are met. Assists in new construction projects and bed additions and partners with company vendors to ensure the highest levels are service are being provided.
Roles and Responsibilities
* Ensures all facility operations and environmental services programs are achieved at the campus level through management of assigned Home Office Support.
* Focuses on maintenance audits, room, equipment preventative maintenance, Life Safety Survey, management of capital equipment replacement and overall, first impression of campus interior/exterior.
* Partners with Divisional Vice Presidents to ensure assigned Home Office Support are following cultural expectations, sales goals, and directional needs as requested.
* Provides recommendations on modifications to policies and procedures as well as offer new best practices ideas to improve company services.
* Conducts campus visits and ensures assigned Home Office Support are getting to campuses as frequented as needed to assure that standards are implement, met, and followed.
* Aids campus and leaders in the event of an emergency affecting the Life Safety System or structural integrity of the campus.
* Partners with construction staff for the completion of new construction and bed additions.
* Assists with resources and guidance for obtaining supplies and equipment.
* Partners with vendors to ensure campuses receiving the highest levels of service are being provided.
* Assists in the development of new training programs to ensure that plant operations and environmental services teams are current and up to date with regulatory and company standards.
* Partners with senior leadership, Home Office Support teams, and campus leadership to ensure accountability and execution of financial budgets and controllable expenses and parameters for the Plant Operations and Environment Services departments.
* Communicates with State Surveyors as needed pertaining to Life Safety Survey issues.
* Supports the execution of environmental protocols and procedures.
* Oversees and maintains current education with fire life and safety and building code regulations and develop corrective plans for fire life safety deficiencies.
* Develops, manages, and executes 5-year capital plans for multiple buildings through property condition assessments.
* Other duties as assigned.
Qualifications
Education: Associate Degree
Experience: 1-3 years
Licenses and Certifications
Bachelors Preferred
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
Auto-ApplyRemote Nurse Health Specialist (Must have California RN License)
Indiana jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them.
In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant.
The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them.
In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant.
General Duties/Responsibilities (May include but are not limited to):
Answering all in bound calls into the virtual care center
Expected to use clinical judgement to address patient concerns
Collaborates with primary care physician, Extensivist, and Nurse Practitioner/PA, and Case Manager to develop care plan for members. For non- care anywhere patients
Conduct outbound calls and virtual visits to complete patient follow up
Daily review of vitals for patients enrolled in remote patient monitoring program
Support disease management referrals
Interprets and evaluates diagnostic tests to identify and assess patients' clinical problems and health care needs.
Educates members on topics such as disease process, end of life, medication, and compliance.
Discusses case with physician/Nurse Practitioner/PA when appropriate.
Use of Electronic Medical Records required.
SUPERVISORY RESPONSIBILITIES:
N/A
Minimum Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Experience:
Knowledge of clinical standards of care
Minimum 1- year experience as an RN
Education/Licensure:
Requires successful completion of an accredited Nursing Program; BSN
preferred
, Registered Nurse, required
Current, unrestricted license for California, Nevada, and North Carolina
Must have CPR certification
Other:
Experience in gerontology, adult care,
preferred
Experience in palliative/hospice and complex care management,
preferred
Experience in Home Health including wound care,
preferred
Knowledge of Medicare Managed Care Plans,
preferred
Excellent administrative, organizational and verbal skills
Effective communication skills with seniors
Computer literate and able to navigate the internet
Ability to work independently
Detail oriented
Dependable and reliable
EMR experience is strongly
preferred
Bilingual skills valued (Spanish
preferred
)
Must be flexible with schedule as position is active 24 hours 7 days a week This includes alternative shifts such as day, evening, or overnight, weekends, and holiday coverage. Shifts can be scheduled over 8 or 10 hours.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.
If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact
******************
.
Pay Range: $77,905.00 - $116,858.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyBilling Specialist
South Bend, IN jobs
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
Better together: We check our egos at the door. We work together, so we win together.
This position will have a hybrid schedule requiring to go to the South Bend's office Tuesday through Thursday and work from home Monday and Friday. Job Overview
This position will support the Business Services team by managing a wide range of responsibilities that ensure accuracy and efficiency across billing and client services. Key duties include creating bundled surveys to address client overages, reviewing documentation for billing component setup, maintaining client records such as billing contact updates and purchase orders, assisting Billing Analysts with contract setup, completing clean up of monthly audits, and offering general administrative support as needed.
In addition, the role is responsible for coordinating all billing related to travel expenses and conference registrations. This includes gathering information from multiple systems, generating and distributing invoices and supporting documentation, and serving as a primary point of contact for inquiries from both clients and Press Ganey associates.
Success in this position requires the ability to build and maintain strong working relationships with internal and external stakeholders, along with exceptional attention to detail to proactively identify, prevent, and resolve billing issues in a timely and accurate manner.
Duties and Responsibilities
Maintain and reconcile a monthly spreadsheet of all client‑billable travel expenses, including retrieving receipts from Workday, cross‑referencing them against submitted expenses, preparing and sending invoices, responding to client and peer inquiries, and issuing credits as necessary.
Manage bundled survey spreadsheet to ensure clients are billed for survey overages according to their contracts.
Ensure all required documentation is prepared and available for the Component Implementation Audit by updating the tracking spreadsheet, verifying that billing components are correctly updated within the system, and forwarding final contracts to the appropriate Billing Analyst for review. Collaborate with the Contracts Team, Regional Support, and Sales Teams to identify and resolve any missing documents or discrepancies.
Oversee updates to purchase orders and billing contact information.
Review audits and spreadsheets sent by Sr. Director or Director of Billing Services and ensure appropriate updates have been made.
Work with marketing team to identify conference registrants that have requested an invoice for their registration fees. This includes creating and sending invoices to clients, answering any questions that arise and issuing credits as necessary.
Serve as a resource to the team by supporting projects aligned with this role's responsibilities.
Qualifications
3-5 years of relevant experience in billing, finance, banking or similar role
Excellent written and verbal communication skills are required
Excellent analytical, organization and problem-solving skills
Strong attention to detail
Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
Ability to work independently
Education
High School Diploma
The expected base hourly range for this position is $20 p/h to $21.60 p/h. Offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary, we offer a competitive benefits package.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: *****************************************
Auto-ApplyPeople Data Scientist - Remote
Indianapolis, IN jobs
Drive the future of HR and workforce analytics in a large, mission-driven healthcare system, designing and delivering advanced, action-oriented data science solutions that truly impact employee engagement, patient outcomes, and financial performance. This role is ideal for a self-driven, visionary data scientist who thrives on creating transformative projects, influencing leaders at all levels, and building not just insights, but actionable change across the organization-leveraging expertise in AI, causal inference, and predictive analytics to fuel rapid, sustainable improvement.
**Role Overview**
As a People Analytics Data Scientist, you will design and implement scalable, innovative solutions using advanced data science methods-ranging from observational experimentation and causal inference to predictive modeling and cutting-edge agentic AI. Your work will uncover high-confidence relationships between employee experience and business outcomes, then translate those findings into customer-facing solutions that inspire leaders to take action. You will partner with stakeholders across HR, clinical operations, finance, and executive leadership, ensuring actionable insights are embedded directly into decision-making. In addition, you will mentor colleagues, raising the bar for analytics practices across the team.
**Key Responsibilities**
+ Design and lead analytical projects that transform HR data into actionable insights connected to organizational outcomes.
+ Develop and apply advanced techniques, including causal inference, experimentation, predictive modeling, and AI-driven solutions, to identify factors influencing workforce, clinical and business performance.
+ Build analytic frameworks that accelerate not only time to insights but time to action-taking.
+ Apply agentic AI approaches to create decision-support solutions that nudge and inspire leaders to act on insights.
+ Translate complex concepts into clear narratives for both technical and non-technical stakeholders, influencing leaders at all levels.
+ Proactively identify opportunities where data can positively shape outcomes across HR, clinical, and financial domains.
+ Mentor and coach junior analytics team members, fostering stronger technical, strategic, and storytelling capabilities.
**Highly Preferred Skills & Qualifications**
+ Advanced degree (Master's or PhD) in data science, statistics, computer science, economics, or a related quantitative field.
+ Proven experience leading end-to-end data science projects in HR, healthcare, or related domains.
+ Deep expertise in observational studies, causal inference, and experimentation (e.g., quasi-experimental designs, A/B testing, natural experiments).
+ Proficiency in data science tools and languages (Python, R, SQL, cloud-based environments).
+ Strong understanding of predictive modeling, machine learning, and AI, including emerging approaches such as agentic AI.
+ Exceptional communication skills with demonstrated ability to influence organizational leaders and inspire adoption of solutions.
+ Track record of mentoring and building team capability.
+ Self-starter who thrives in environments with high autonomy and broad impact.
**Nice-to-Have Experience**
+ Experience in healthcare, hospital systems, or regulated industries.
+ Integration of data-driven insights directly into workflows, digital tools, or decision-support platforms.
+ Knowledge of workforce strategy, HR analytics, or organizational effectiveness metrics.
**What Makes This Role Unique**
+ Opportunity to pioneer agentic AI and human-centered data science within healthcare HR.
+ Direct influence on reducing workforce challenges that affect employee and improve patient and business outcomes.
+ High visibility across leadership, with the ability to transform insights into systemic organizational change.
+ A mandate to shape strategy, not just analyze data-this role is built for action-oriented impact.
**Salary:** The pay range for this position is $47.41/hour ($98,612/year) for those with entry-level qualifications up to $84.42 ($175,593) for those highly experienced. The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**Minimum Qualifications**
+ EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
+ EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Principal Project Manager
Indiana jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Principal Project Management is a key driver of process optimization and project success across our organization. This is a highly strategic and hands-on role where you will be responsible for both defining the "what" and optimizing the "how." You will lead the development and implementation of a unified project management framework while simultaneously analyzing, designing, and improving our core business processes. The ideal candidate is a seasoned expert who can think at a strategic level, mentor and lead teams, and get into the weeds to solve complex operational challenges.
Job Duties/Responsibilities:
Strategic Project Management Framework: Design, implement, and govern a standardized, scalable project management methodology (e.g., Agile, Waterfall, Hybrid) that is tailored to our organization's needs and ensures consistency, predictability, and quality in project delivery.
Process Optimization Leadership: Act as the lead subject matter expert in process improvement. Conduct comprehensive analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for automation and optimization.
Capacity and Demand Management: Develop, implement, maintain and report on the capacity of the IT organization to intake work, prioritize it, and report on demand for those resources. This will support work execution and resource planning.
Change Management: Lead the change management initiatives to ensure the successful adoption of new project management methodologies and optimized business processes across all departments. This includes developing training materials, conducting workshops, and providing ongoing support.
Enterprise Project Management: Lead multiple complex, enterprise-wide initiatives with significant financial and operational impact.
Mentorship and Coaching: Serve as a senior-level mentor and coach to project managers and operational teams. Provide expert guidance on best practices in project planning, execution, risk management, and stakeholder communication, as well as process analysis and continuous improvement techniques.
Performance Metrics and Reporting: Define and track key performance indicators (KPIs) for both project health and process efficiency. Develop and maintain dashboards and reports that provide executive leadership with a clear, data-driven view of our project portfolio and operational performance.
Tooling and Technology: Evaluate, select, and optimize project management and business process management (BPM) software and tools to support our methodologies and improve overall efficiency.
Cross-Functional Collaboration: Partner with senior leaders and stakeholders across the organization to align project and process optimization initiatives with strategic business goals. Facilitate cross-functional teams to drive and implement complex improvements.
Risk Mitigation: Proactively identify and address risks related to project execution and process failures. Develop and implement strategies to mitigate these risks and ensure business continuity.
Continuous Improvement Culture: Foster a culture of continuous improvement by promoting lean principles, data-driven decision-making, and a proactive approach to identifying and solving problems.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience: 10+ years of progressive experience in a combination of project management, process improvement, information technology, and business analysis roles, with a minimum of 5 years in a principal or leadership capacity.
Certifications: PMP (Project Management Professional) and/or other relevant certifications (e.g., Lean Six Sigma Black Belt, Agile, Scrum Master) are .
Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
Technical & Analytical Skills: Deep expertise in process mapping, data analysis, and the use of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
Leadership & Influence: Exceptional leadership, communication, and interpersonal skills with a proven ability to influence and drive organizational change without direct authority.
Strategic Thinking: Proven ability to develop and execute a strategic vision for project and process management that aligns with and supports business growth.
Problem-Solving: Strong analytical and problem-solving skills with a meticulous attention to detail.
Tool Proficiency: Advanced proficiency with project management software (e.g., Jira, Asana, Microsoft Project) and process mapping tools (e.g., Visio, Lucidchart).
Preferred Qualifications:
Education/Licensure:
Master's degree preferred.
Experience with FreshService or ServiceNow
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $130,332.00 - $195,498.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyCoordinator II, Performance Monitoring
Indianapolis, IN jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Virtual Care Summer Non-Clinical Intern
Fort Wayne, IN jobs
Virtual Care is part of the larger Nursing Informatics team - reporting to Michelle Charles, SVP. Informatics focuses on the use of technology in the care of patients, as well as data analysis. The Virtual Care team is seeking an intern who will work in a hybrid of remote (local to Fort Wayne only) and on-site at the hospitals and the Business & Technology Center. Remote work will involve the use of a Parkview provided laptop to assist with data gathering, validation, and analysis. The various project work experienced as an intern provides a great opportunity to learn about healthcare and will prepare them for future roles.
The intern will receive training on the technology used in the hospital and department which the Virtual Care team supports, such as iPhones, iPads, video equipment, etc. Once trained, the intern may go to the hospital units helping to support the use of these devices or other technologies (working alongside other Virtual Care team members). The intern may be involved in observing and assisting with the implementation of new processes. For remote work, the intern may complete chart audits, gather data, create reports, and assist the teams with other similar tasks. Actual duties will depend upon the project work at that time.
Students will need to have knowledge of Microsoft Office tools, specifically Excel. Background in data analysis and data visualization is a plus. Students should be willing and able to assist the Virtual Care team in providing technical and workflow support in the hospital/department setting following training. Students will need good communication skills, as they may be interacting with Nurses and Patient Care Techs in the hospital.
Work Schedule
Monday-Friday, typically 8:00 a.m.-5:00 p.m. (day shift).
Some flexibility may be available. An internship is structured for 24-40 hours per week.
The preferred areas of study are students studying Nursing, Health Informatics, or similar fields with an interest in healthcare technology are encouraged to apply. All years of study are welcome.
Additional Notes:
Applicants must have their own transportation for local travel between hospitals and the Business & Technology Center.
Must be current undergraduate college student or graduate college student. Specific educational focus or degree may be preferred, depending on the internship hosting department. A specific license and/or certification may be preferred, depending on the hosting department of the internship. GPA of 3.0 or above Submission of Cover Letter Resume and Letter of Recommendation. Other qualifications may vary by department of internship.
Provider Network Success Manager in New Hampshire
New Hampshire jobs
Job Details PCR (ProtoCall Remote) NH - NH, NH Full Time $60000.00 - $70000.00 Salary ManagementWho We Are At Protocall Services Inc.:
Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.
About Our Position:
The Provider Network Success Manager is responsible for expanding Welltrack Connect's behavioral health provider network with a targeted focus on meeting the needs of our current Welltrack by Protocall ecosystem partners. This role leads strategic outreach and enrollment efforts to recruit high-quality therapists, prescribers, and group practices into Welltrack Connect's referral program, which includes both free and subscription-based participation options, as well as into our Flexible Credits payer program.
This is a relationship-focused, mission-driven role that combines outreach, recruitment, communication, and strategic collaboration to expand access to care for students across the country and globe.
Key Responsibilities:
Provider Recruitment & Enrollment
Manage and grow the international network of providers that Welltrack Connect partners rely on for off-campus behavioral health support
Develop and execute recruitment strategies aligned with institutional partners needs such as geographic proximity, payment types, and clinical specialties.
Conduct virtual meetings to educate providers about Welltrack Connect's Subscription Plans and Flexible Credits payer program.
Monitor enrollment trends and implement strategies to retain and engage participating providers.
Assist new provider groups in optimizing their profiles to improve visibility and lead generation.
Analyze network and sales data to identify trends, opportunities, and challenges for strategy refinement.
Strategic Outreach
Conduct targeted outreach through email campaigns, cold calls, and virtual meetings and webinars.
Manage provider recruitment pipelines using CRM tools and maintain accurate records.
Effectively communicate Welltrack Connect's mission and value proposition to prospective providers.
Partner Engagement
Represent partner hosted meet-and-greet events with their known community providers.
Provide regular reports on network development and recruitment outcomes to internal stakeholders
Identify and recruit providers to address school-specific needs, including geographic or clinical gaps.
Provider Network Development and Management
Serve as the main point of contact for provider inquiries related to enrollment, subscription plans, and Flexible Credits program details.
Manage the enrollment process for Flexible Credits, ensuring a clear, timely, and supportive onboarding experience.
Cultivate with Welltrack Connect's subscription plan providers and offer data-driven insights to help demonstrate ROI and optimize their impact.
Verify provider licenses flagged by internal systems to ensure compliance and mitigate operational risk.
Monitor and assess network health, including diversity, saturation, and alignment with the geographical and demographic needs of Welltrack Connect's partners.
Oversee the monthly billing process for Enterprise Provider Customers, ensuring timely invoicing and issue resolution.
Conduct 1:1 provider calls and host webinars to support understanding of the platform and participation options.
Drive initiatives that improve provider profile performance, planform engagement, and subscription plan upgrades.
Cross-Functional Collaboration
Collaborate with the Welltrack Connect Product Owner to streamline provider enrollment and onboarding workflows.
Work with internal teams (Marketing, Product, Sales, Success, Service) to align recruitment efforts with customer priorities.
Share field insights to help inform messaging, product improvements, and broader provider engagement strategy.
Required Qualifications:
Bachelor's degree required.
2 years of experience in outreach, recruitment, business development, or provider relations.
Proficient with CRM platforms and virtual communication tools.
Strong verbal and written communication skills; confident, personable, and professional in outreach settings.
Ability to quickly build trust and tailor conversations to meet provider needs.
Resilient, goal-oriented, and comfortable handling rejection while maintaining motivation.
Results-driven with a strong sense of accountability and attention to detail.
Positive, collaborative, and committed to contributing to a supportive team culture.
Willingness to travel up to 5%.
Qualifications
Preferred Qualifications:
Master's degree in behavioral health, business, public health, or healthcare administration.
Knowledge of behavioral health systems, payer models, and clinical specialties.
Prior experience working directly with behavioral health providers.
Experience supporting mental health initiatives in higher education or community-based settings.
Familiarity with digital health platforms or provider onboarding workflows.
Compensation & Benefits
Competitive salary with performance-based bonuses.
Comprehensive health benefits, 401(k) with company match, and professional development opportunities.
Flexible remote work environment
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
Inpatient Review Nurse (Must have California LVN / RN License)
Indiana jobs
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Inpatient Review Nurse assists patients through the continuum of care in collaboration with the patient's primary care physician, facility case manager, discharge planner and employing contracted ancillary service providers and community resources as needed. Assures that services are provided at the most appropriate, cost effective level of care needed to meet the patient's medical needs while maintaining safety and quality.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pacific Time (Required)
GENERAL DUTIES/RESPONSIBILITIES:
1. Performs reviews of inpatients with complex medical and social problems.
2. Generates referrals to contracted ancillary service providers and community agencies with the agreement of the patient's primary care physician.
3. Performs follow-up reviews and evaluations of patients in the ambulatory care or lower level of care setting.
4. Reviews inpatient admissions timely and identifies appropriate level of care and continued stay based on acceptable evidence-based guidelines used by AHC.
5. Effectively communicates with patients, their families and or support systems, and collaborates with physicians and ancillary service providers to coordinate care activities.
6. Identifies Members who may need complex or chronic case management post discharge and warm handoff to appropriate staff for ambulatory follow up, as necessary.
7. Communicates and collaborates with IPA/MG as necessary for effective management of Members.
8. Assigns and provides daily oversight of the activities and tasks of the CCIP Coordinator.
9. Records communications in EZ-Cap and/or case management database.
10. Arranges and participates in multi-disciplinary patient care conferences or rounds.
11. Monitors, documents, and reports pertinent clinical criteria as established per UM policy and procedure.
12. Monitors for any over utilization or underutilization activities.
13. Generates referrals as appropriate to the QM department.
14. Enters data as necessary for the generation of reports related to case management.
15. Reports the progress of all open cases to the Medical Director, Director of Healthcare Services and Manager of Utilization Management.
16. Performs other duties as assigned.
Minimum Requirements:
Experience:
• Required: Minimum 3 years of general case management skills. Minimum of two years of experience utilizing Milliman Care Guidelines to justify Inpatient versus Observation Length of stay: including review of diagnosis and length of stay. Two consecutive years related experience in a managed care setting as an inpatient case manager
• Preferred: Experience with a Senior population.
Education:
• Required: Successful completion of an accredited Licensed Vocational Nursing Program
• Preferred: Associates or Bachelors Degree
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Excellent critical thinking skills related to nursing utilization review
Knowledge of Medicare Managed Care Plans
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Report Analysis Skills: Comprehend and analyze statistical reports.
• Preferred: Knowledge and experience in complex/catastrophic case management preferred
Licensure:
Required:
Must have and maintain an active, valid, and unrestricted LVN or RN license in California (Non-Compact)
Immediately upon hire, must be willing to obtain LVN and / or RN licensure in Nevada, (Non-compact), Arizona (Compact), North Carolina (Compact), and Texas (Compact) which will be reimbursed by company.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1 While performing the duties of this job, the employee is regularly required to sit; use hands to finger, hand, or feel and talk or hear.
2 The employee is frequently required to reach with hands and arms
3 The employee is occasionally required to climb or balance and stoop, or kneel
4 The employee must occasionally lift and/or move up to 20 pounds.
5 Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Pay Range: $77,905.00 - $116,858.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Fort Wayne, IN jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyVice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Evansville, IN jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyCulinary Remote Call Center PRN
Concord, NH jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.