TCA Health, Inc. NFP jobs - 71 jobs

TCA Health, Inc. NFP Job Title: Dental Director Department: Dental Reports To: Chief Executive Officer FLSA Status: Full Time Exempt Salary: $170,000 - $185,000 About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. Compassion: We are kind, considerate, and caring. Accountability: We take ownership for each person's experiences. Respect: We treat each person with dignity. Excellence: We seek the highest level of performance in all we do. Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all TCA Benefits 401K Retirement Savings Plan and up to a 4% match; Medical Insurance- employer pays 85% of single HMO rate. Dental and Vision Insurance- employer pays 100% of single HMO rate. Employer-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance. Employer- Paid Long Term Disability. Nine (9) paid holidays per year. Twenty-one (21) days of paid time off. POSITION SUMMARY The Dental Director is responsible to supervise dental providers, dental auxiliaries, and dental administrative staff; and to ensure that comprehensive, quality dental care is provided to adult and pediatric patients. ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following); DENTAL DIRECTOR: Developing goals and objectives for the dental team; hiring quality staff; supervising all personnel; performing staff reviews and performance evaluations; and motivating and evaluating staff; Analyzing dental practice's needs; designing and implementing programs and procedures. Establishing, reviewing and maintaining dental standards with the aim of assuring the quality of dental care provided for the Health Center's consumers. Provide timely reports and feedback to the Medical Director and CEO on dental clinic functioning. Designing, providing and/or overseeing all in-service and procedural training for dental staff. Establishing workflow, procedures, and operational improvements. Researching problems and recommending solutions Monitoring use of budget throughout the year and preparing and submitting the annual budget for the dental practice. Sourcing grant and funding opportunities; assisting in the preparation of funding applications; and coordinating the application process through conclusion. DENTIST: Provide diagnostic and therapeutic dental services to all patients; Medical history is reviewed at every visit. All pathologic conditions are charted and reported to the patient. A written treatment plan developed with all options explained to the patient. An informed consent discussion is held with all patients prior to initiating any treatment. Patients are treated and removed from pain and infection. Referrals for specialists given to patients, if necessary. Enters and signs all treatment provided on the treatment form. Meets clinical standards of practice. Participates in the Quality Assurance Program at least bi-annually as one who is assessed. Refers all staff or patient grievances to the Dental Director. Supervises dental auxiliaries to his/her practice; Instructs assigned dental assistants in chair-side, laboratory, sterilization, and radiology procedures. Oversees maintenance and cleanliness of dental operation. Delegates expanded duties in accordance with skills of dental auxiliary and within limits of State of Illinois Law. Assures integration of patient education into all treatment phases; Discuss home care status and techniques with patients who demonstrate sub-optimal plaque control. Incorporates parent into education regime for every child less than 10 years old (if possible). Explains the importance of maintaining appointments to every patient. ADMINISTRATIVE: Prompt and accurate preparation and completion of records and reports of all examinations, procedures, and other services rendered by the Dentist as Health Center may reasonably request, including prompt placement of such information into patient charts in accordance with Health Center's policies and procedures Attendance at meetings, trainings, classes, or functions required by Health Center Prompt preparation and filing of accurate and complete time records and reports of hours worked, as required by Health Center All other documentation, records, and reports required by Health Center Participation in Health Center's quality improvement and compliance programs and any related committees. REQUIRED SKILLS AND ABILITIES Ability to collaborate and interact with a diverse group of health care professionals. Ability to organize and prioritize work appropriately. Excellent guest relation skills. Ability to lead and manage support staff and make sound decisions. Ability to communicate and work with all staff, outside vendors and providers. COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects and researches data; Designs workflows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Project Management - Develops project plans; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Customer Service - Responds promptly to patients' needs; Solicits customer feedback to improve service; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Develops subordinates' skills and encourages growth; Improves processes, products and services; continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Strategic Thinking - Develops strategies to achieve organizational goals; Analyzes market and competition. Judgment/Decision Making - Displays willingness to make decisions; Includes appropriate people in decision-making process. Planning/Organizing - Prioritizes and plans work activities; Sets goals and objectives; Organizes or schedules other people and their tasks. Professionalism - Reacts well under pressure; Follows through on commitments. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. EDUCATION / EXPERIENCE REQUIREMENTS Current Illinois Dental License DDS or DMD degree from an accredited dental school Three or more years of dental practice and experience in a public health setting. Previous management experience preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to walk and or stand most of the day. WORKING CONDITIONS Normal office and health center environment. Frequent evening and occasional weekend work. DISCLAIMER The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.

The Revenue Cycle Associate is responsible for initiating automated claims processing activities using claims editing software for all CCHC claims in an efficient, accurate and time conscious manner while maintaining daily and weekly productivity standards established within the department for this position. Responsible for seeking the maximum reimbursement on behalf of CCHC through various external and internal programs and payment plans with assisting patients with payment of their bills. The RCS will perform patient registration and verify insurance benefits. Resolve complex insurance related issues by working with appropriate parties within CCHC and insurance companies. Provide education and support to patients and clinical staff regarding financial policies. Responsible for review clinical documentation to abstract and/or validate CPT and ICD-10 coding medical services. This position will ensure that medical records are coded in an accurate and timely manner as well as work closely with team to consistently and accurately resolve errors or issues associated with coding and billing processes, and when necessary, assist in the design and implementation of workflow changes to reduce billing errors. Responsibilities Include but are not limited to: Payment Posting; Processing Claims; Charge Entry; AR Follow-up' Insurance Verification Ensure that claims are transmitted electronically each day to the appropriate payer. Ensures that claims that cannot be billed electronically are printed and mailed as needed. Research, edits/corrects and transmits any claim rejected by the claims editing software in order to submit them timely to the appropriate intermediary, which include but are not limited to: Medicare, Medicaid and MCOs Ensure claims missing diagnosis or other required information are resolved. Denial activities as appropriate in the collection notes. Assists with balancing and reconciling claims processed as needed. Review documentation to ensure proper diagnostic and procedural coding, according to the appropriate classification system. Ensures accurate, timely and appropriate assignment of ICD-10, CPT/HCPCS codes and modifiers for the purpose of billing and compliance with regulatory and payer guidelines. Provides coding feedback to providers, clinical department leadership and revenue cycle team. Assists with implementation and design of workflow updates and coding tools. Escalate coding and documentation issues to revenue cycle leadership and assist facilitating corrective action plans. May be tasked with generating reports and/or analyzing data related to evaluation and management code utilization, CPT code application, denials and/or reimbursement per contracted terms, etc. Support revenue cycle team with coding related denials Completes billing for Ryan White services. Participates in Ryan White HIV/AIDS Program Target HIV RC trainings Special projects, as assigned This position is required to report on-site M-F Minimal Qualifications/Experience/Skills High School Diploma/GED or equivalent Experience with medical billing and strong knowledge of claim cycle. Minimum of two (2) years billing experience; experience with Medicare/Medicaid billing strongly preferred Knowledge of FQHC services and coding, preferred. Knowledge of federal, state and payer-specific regulations and policies pertaining to documentation, coding and billing with demonstrated ability to interpret such guidelines. Ability to manage and prioritize projects, as assigned. Strong verbal, written, organizational and communication skills. Athena EHR knowledge, a plus Capable of working in team focused environment Working knowledge of Excel, Word, Data Entry and computerized health care billing software knowledge. COVID-19 vaccination and negative TB results are conditions of employment. Employee Benefits offered to Fulltime Staff Blue Cross Blue Shield Medical Insurance Blue Cross Blue Shield Dental and Vision Insurance Supplemental Benefits Life Insurance (Provided by the company) CCHC is committed to: Respectful, Compassionate and Quality Care Affordable and Equitable Services and Treatment Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff A Safe and Welcoming Environment for All CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off | Continued Medical Education 5 days plus $2000|Eligibility for loan repayment through NHSC| Compensation (Based on experience): $200,000 to $222,000 The Physician - HIV Specialist is responsible for delivering high-quality, patient-centered primary care to individuals, including those living with or at risk of HIV. This provider plays a critical role in the diagnosis, treatment, and ongoing management of HIV, with attention to co-occurring conditions and health disparities. The position involves collaborating with interdisciplinary team members including nursing, behavioral health, case management, and pharmacy, to ensure continuity and excellence in patient care in accordance with current clinical guidelines. Primary Duties and Responsibilities: (The following duties and responsibilities are all essential job functions except for those that begin with the word “May.”) 1. Provides comprehensive HIV care, including initiation and management of antiretroviral therapy (ART). 2. Manages ambulatory primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. 3. Participate in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. 4. Orders, performs, and interprets laboratory tests and other diagnostics related to HIV and associated conditions. 5. Prescribes and manages medications, including PrEP, PEP, and treatment for co-morbidities. 6. Delivers education and counseling on HIV prevention, treatment adherence, and wellness strategies. 7. Builds and maintains a medical practice with follow-up of return appointments and referrals that assure continuity of care. Coordinates care with internal and external providers and support services.. 8. Maintains accurate and timely documentation in the electronic health record (EHR). 9. Attends required trainings, team meetings, and professional development opportunities to maintain clinical competency. 10. Ensures care is delivered in a culturally competent, trauma-informed, and nonjudgmental manner. 11. Takes call for Esperanza Health Center patients as assigned by the Medical Director. Additionally, the Physician- Primary Care HIV Specialist will provide cross coverage and support as required. 1. The Medical Provider will provide cross coverage and support for Primary Care and Infectious Disease functions as required. 2. Provides urgent care services for patients with acute medical concerns as needed. Responsibilities and duties continued. 3. Assists with general primary care visits during provider absences. 4. Supports STI screening and treatment services. 5. Participates in case conferences or interdisciplinary team rounds. 6. Engages in community outreach or telehealth visits to expand access to HIV services. 7. Provides consultation to peers on HIV-related care questions. 8. Assists in follow-up for patients with missed appointments or adherence challenges. 9. Collaborates with behavioral health and social work for wraparound services. 10. Contributes to public health efforts for testing and prevention. 11. Participates in coverage rotation for HIV clinical services. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Minimum 2 years of experience in primary care or infectious disease, preferably with HIV care. MD or DO degree, board certified or eligible. HIV specialty certification (AAHIVS) preferred or willing to obtain. Bilingual in English/Spanish strongly preferred. Experience with Athena EHR systems preferred.

Job Title Director of Risk Management and Compliance Reports To: Chief Operations Officer FLSA Status: Exempt The Compliance & Risk Manager is responsible for supporting the development, implementation, and ongoing oversight of the CCHC's Compliance Program and Enterprise Risk Management (ERM) framework. This position ensures adherence to federal and state regulations-including HRSA, CMS, FTCA, HIPAA, OSHA, 340B, Medicaid/Medicare billing requirements-and proactively identifies and mitigates organizational risks. The Compliance & Risk Manager partners closely with clinical, operational, finance, pharmacy, and administrative departments to ensure policies, procedures, performance improvement, and quality initiatives are aligned with HRSA compliance, industry best practices, and organizational goals. KEY RESPONSIBILITIES 1. Compliance Program Oversight * Support administration of the organization's Corporate Compliance Program in accordance with HRSA's requirements, Federal Sentencing Guidelines, and OIG Compliance Program Guidance. * Conduct routine audits and compliance reviews of operational, clinical, financial, and billing functions. * Help develop and maintain policies and procedures addressing compliance, regulatory, privacy, and risk matters. * Coordinate the annual HRSA Operational Site Visit (OSV) preparation, monitoring, and corrective action plans. * Monitor regulatory updates and communicate changes to leadership and staff. 2. Risk Management & Regulatory Readiness * Support the organization's Enterprise Risk Management (ERM) process, including risk identification, risk scoring, mitigation planning, and tracking. * Conduct Root Cause Analyses (RCA) and implement corrective actions for adverse events, near misses, or compliance concerns. * Maintain incident reporting processes and track trends. * Serve as liaison for insurance carriers, including liability, property, workers' compensation, and FTCA requirements. * Assist with emergency preparedness compliance, OSHA oversight, and Environment of Care coordination. 3. HIPAA Privacy & Security Compliance * Participate in monitoring compliance with HIPAA Privacy, Security, and Breach Notification Rules. * Investigate privacy incidents and potential breaches; develop corrective action plans. * Conduct annual HIPAA training and workforce education. * Collaborate with IT to ensure alignment with information security policies and safeguards. 4. 340B Program Oversight (as applicable) * Assist with compliance monitoring of the 340B Drug Pricing Program in collaboration with pharmacy leadership. * Support internal audits for 340B eligible encounters, prescription validation, contract pharmacy oversight, diversion, and duplicate discount prevention. * Maintain documentation required for HRSA 340B audits and program integrity monitoring. 5. Internal Audits & Monitoring * Develop, schedule, and perform compliance and risk audits, including: * Billing and coding * Eligibility and sliding fee scale * Documentation standards * Credentialing compliance * Referral and care coordination documentation * Quality improvement program alignment * Prepare audit reports and present findings to leadership. 6. Training, Education & Communication * Conduct compliance, HIPAA, regulatory, and risk management training for new hires and current staff. * Provide coaching and support to leaders on compliance-related questions. * Maintain communication tools such as newsletters, alerts, intranet posts, and compliance dashboards. 7. Investigations * Conduct internal compliance investigations, including interviewing staff, reviewing documentation, and analyzing findings. * Document outcomes and ensure appropriate corrective or disciplinary actions are implemented. 8. Corporate Governance Support * Support the compliance committee and quality/risk committees. * Assist with board reporting, annual risk assessments, and organizational compliance metrics. Maintain documentation necessary for HRSA Section 330-related compliance elements. QUALIFICATIONS * Masters degree in Health Administration, Public Health, Nursing, Business, or related field required, * Minimum 3-5 years of experience in healthcare compliance, risk management, quality improvement, or regulatory operations (FQHC preferred). * Knowledge of HRSA, FTCA, CMS, Medicaid/Medicare, HIPAA, OSHA, and 340B program requirements. * Certification preferred (one or more): * CHC (Certified in Healthcare Compliance) * CCEP (Certified Compliance and Ethics Professional) * CPHRM (Certified Professional in Healthcare Risk Management) * CPPS (Patient Safety) * CHPC (HIPAA Privacy Certified) KEY COMPETENCIES * Strong understanding of FQHC regulatory and compliance frameworks * Ability to conduct audits, analyze findings, and drive corrective action * Knowledge of healthcare billing, coding, eligibility, and reimbursement processes * Excellent communication, training, and investigation skills * Strong analytical, organizational, and project management abilities * Ability to collaborate effectively with clinical and administrative leaders * High integrity, discretion, and sound judgment Employee Benefits offered to Fulltime Staff * Blue Cross Blue Shield Medical Insurance * Blue Cross Blue Shield Dental and Vision Insurance * Supplemental Benefits * Life Insurance (Provided by the company)

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $40/hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Social Worker provides and coordinates a wide range of psychosocial services to participants and their families. The Social Worker is also responsible for providing community-based case management services for program participants. Primary Duties and Responsibilities: * Conducts an initial Social Work assessment and scheduled and as-needed reassessments for all PACE participants.? * May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. * Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. * Coordinates with IDT in developing individualized plans of care for each PACE participant. * Performs comprehensive psychosocial assessments in accordance with practice act: for the evaluation, treatment, and prevention of mental and emotional disorders in individuals, families, and groups based on knowledge and theory of professionally accepted theoretical structures, including, but not limited to, psychosocial development, behavior, psychopathology, unconscious motivation, interpersonal relationships, and environmental stress. * Establishes and maintains a working rapport with participants. * Maintains and promotes patient satisfaction through acknowledgement that environmental, social, and cultural factors influence one's health. * Assures completion of assessments in appropriate time frame * Identifies warning signs of mental health distress, communicates findings with IDT, makes recommendations to behavioral health counselors or other professionals as needed. * Monitors the quality and effectiveness of the services provided to a participant according to the individualized care plan. * Maintains documentation in a timely and complete manner and according to program standards and policies. * Refers participants to appropriate community agencies or facilities and acts as a liaison with such organizations as an advocate for participants. * Facilitates understanding of psychosocial aspects of care and provides the IDT with behaviorally stated psychosocial objectives. * Consults and collaborates with other professionals to promote quality and continuity of participant care. * Demonstrates creative critical thinking in problem-solving patient/family issues. * Participates in Quality Improvement activities as requested. * Assist participants with care and transportation as assigned. * Performs other duties as assigned. Requirements * Strong demonstrated capabilities in networking with community resources and strong knowledge of such resources * Strong communication skills, including face-to-face, telephone, and computer skills. * Strength in attention to detail and organization * Must be able to interact successfully with participants, families, and other agencies to present a positive and professional image. * Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload. * Ability to work unsupervised exercising a high degree of discretion & independent judgment. * Ability to physically access any home, hospital, nursing home, and ALF i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc. * Ability to travel within PACE service area. * Bilingual (preferred). * Master's degree or above in Social Work required. * Two (2) years' experience working in a medical or behavioral health social work capacity preferred. * One (1) year of experience minimum working with the frail elderly required. * Licensed Social Worker in the state of Illinois (LSW). * Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. * Must possess valid driver's license and documentation of current automobile insurance at PACE organization-specified levels. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Job Title: Dental Assistant Department: Dental FLSA Status: Non-Exempt Pay Range: $17 - $22 per hour. About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. * Compassion: We are kind, considerate, and caring. * Accountability: We take ownership for each person's experiences. * Respect: We treat each person with dignity. * Excellence: We seek the highest level of performance in all we do. * Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all. Position summary The Dental Assistant will assist the Dentist in providing quality dental care of adult and pediatric patients in their general dentistry practice. ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to the following). * Assists the Dentist with any dental procedures and ensures appropriate supplies and equipment are available to perform care. * Responsible to set up and prepare dental treatment rooms. * Process and sterilize dental instruments between patient visits. * Make patients feel comfortable in dental chair. * Ensures appropriate forms for documentation are included in dental records, and maintains confidentiality, security, filing and physical safety of dental records. * Pull and files patient charts on a daily basis. * Prepares new charts and maintains a predetermined organized dental record format. * Order and take inventory of dental supplies. * Autoclaves dental instruments and disinfects examination area as required by OSHA. * Prepares materials for and restorations, expose radiographs and process dental x-ray films as directed by a dentist. * Familiarity with digital x-rays. * Participates in Quality Improvement Program. * Schedule and confirm appointments, comfortable answering telephone. * Triaging dental emergencies. * Comfortable with seeing children. QUALIFICATIONS * Must have excellent interpersonal/oral communication skills. * Must have good typing and computer skills. * Must carry a professional demeanor at all times. * Must have at least 1 year experience in a public health setting. * Current CPR Certification required. EDUCATION REQUIREMENTS Certificate of Dental Assistant from an accredited education institution, preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee is regularly required to stand and walk. WORKING CONDITIONS Clinical Setting. TCA Benefits: 401K Retirement Savings Plan and up to a 4% match; Medical Insurance- employer pays 85% of single HMO rate. Dental and Vision Insurance- employer pays 100% of single HMO rate. Employer-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance. Employer- Paid Long Term Disability. Nine (9) paid holidays per year.

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $38.79 What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Dietitian optimizes the nutritional status of PACE participants through comprehensive nutrition assessment, monitoring, and communicating concerns and recommendations to the PACE Interdisciplinary Team. The Registered Dietitian works closely with the catering vendor to ensure alignment with nutritional guidelines and participant-specific needs. Primary Duties and Responsibilities: * Conducts an initial nutritional assessment and scheduled and as-needed reassessment for all PACE participants. * May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. * Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. * Coordinates with IDT in developing individualized plans of care for each PACE participant. * Maintain food preferences and tray tickets for designated participants. * Record periodic nutritional care data in the medical record. * Review and adjust therapeutic diets to reflect any changes in the daily menu and suggest the use of supplemental feedings when necessary. * Provide diet instruction to participants and/or family members regarding new diet orders, healthy alternatives, upon IDT member or participant request, and as needed. * Assist in providing administrative direction for meal service; establish programs, policies and procedures that will enforce safe food handling practices. * Coordinate both inter and intra departmental professional activities to provide optimum nutritional care for the participants and serve as consultant to clinical staff on matters pertaining to dietetics and nutrition. * Work closely with contracted food vendor(s) to assist with menu planning and development as well as offering healthy food alternatives. * Educate food vendors and staff with regards to allergies, special medical diets, and various food consistencies. * Performs or assists with creation and performance of nutrition-related competencies for food vendors and staff. * Assist in development and delivery of departmental and facility-wide educational programs. * Ensure that all clinical issues meet and/or exceed Federal, State and County regulations. * Maintain rapport with participants, visitors, and family members and provide feedback on the overall PACE participant attitude about food service. * Utilized participant feedback on food services to modify program, as appropriate. * Provide Medical Nutrition Therapy as ordered by medical provider. Requirements * Strong communication skills, including face-to-face, telephone, and computer skills. * Ability to interact successfully with participants, families, and other agencies to present a positive and professional image. * Bilingual (preferred). * Minimum of bachelor's degree from program in dietetics and nutrition accredited by the Accreditation Council on Education in Nutrition and Dietetics (ACEND) of the Commission on Dietetic Registration (CDR). * Two years' experience as a Licensed Dietitian Nutritionist preferred. * Minimum of one-year experience working with older adult population preferred. * Licensed in Illinois as a Dietitian Nutritionist (LDN). * Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Job Summary/Overview: Under the guidance of the Clinical Operations Manager, the Patient Service Representative is a part of the patient's care team that coordinates services by performing patient access, registration, scheduling, patient financial counseling, insurance verification, and appointment confirmation. We are hiring for both full-time and part-time postions. As the first point of customer contact, the goal of the Patient Service Representative is to provide exceptional customer service to patients. Patient Service Representatives must demonstrate effective communication; knowledge of policies, procedures and guidelines; and the ability to collect information from various sources (including patients and their families). Additionally, as a part of the patient's care team, the Patient Service Representative must be able to establish and maintain effective working relationships with patients, families and other internal/external customers; use computers and a variety of software; and manage multiple and sometimes competing tasks with frequent interruptions. Minimal Qualifications, Experience & Skills High School diploma or equivalent Experience working in a clinical setting Knowledge of multi-line telephone system Call Center experience preferred Bilingual Preferred Knowledge of Electronic Practice Management (EPM) and Electronic Health Records (EHR) systems preferred May require travel to support clinic coverage needs at all CCHC locations Being fully vaccinated against COVID-19 is a condition of employment for all CCHC employees, unless approved for a medical or religious exemption. Responsibilities: Provide initial customer service to all Call Center contacts, including but not limited to scheduling and confirming patient appointments for multiple locations, using an electronic telephone software system (Cisco) Collects information required for appointment scheduling, including, but not limited to pre-registration and verifications of all insurance and authorizations Uses payer resources and websites to explore and assess patient eligibility Ensures correct insurance information is collected at the time of scheduling. Provides information about the Sliding Fee Scale Discount program (i.e. eligibility requirements; required documents; etc.) to un-insured patients Responsible for collecting income information for un-insured patients at the time of scheduling Responsible for routing incoming calls and/or messages to the appropriate staff member(s) Screens and informs patients and clinical staff of CCHC's policies and procedures regarding method of payment sources for services rendered Participates in team huddles, meetings or discussions/consultations to ensure appropriate coordination and communication of patient/client services Works in collaboration with the clinic team members (i.e. PARs; MAs; Nurses; etc.) to identify and resolve issues and/or other challenges Responds to request for information and inquiries about patient access processes, policies and/or other related information; researches and resolves customer concerns Serves as a backup Patient Access Representative (PAR) as needed Performs other related duties as assigned Employee Benefits offered to Fulltime Staff Blue Cross Blue Shield Medical Insurance Blue Cross Blue Shield Dental and Vision Insurance Supplemental Benefits Life Insurance (Provided by the company)

Job Title: Environmental Tech Pay Range: $16.50 - $22 per hour. Department: Facilities About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. · Compassion: We are kind, considerate, and caring. · Accountability: We take ownership for each person's experiences. · Respect: We treat each person with dignity. · Excellence: We seek the highest level of performance in all we do. · Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all POSITION SUMMARY Responsible for general maintenance, functionality, safety and upkeep of all facility-related equipment and property owned or operated by TCA Health, Inc., NFP. ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to the following); Assures the cleanliness and sanitary conditions of all clinic property in accordance with OSHA guidelines including: restrooms, waiting areas, and exam rooms. Uses brooms, mops, and floor equipment to sweep, mop, strip and wax floors. Uses vacuum cleaners to clean rugs, carpets, upholstered furniture and blinds. Dusts furniture and equipment. Washes walls, ceilings, woodwork, windows, doors and sills. Empties wastebaskets. Replenishes restroom supplies. Facilitates regular clinic beautification and design Paints touch up and finish painting of interior and exterior walls. Assists staff in furnishing offices, waiting areas, and meeting rooms with appropriate equipment and supplies. Assembles and moves furniture, hangs pictures and bulletin boards, makes name plates, moves and sets up tables and chairs. Sets up and tears down chairs, tables and equipment in meeting rooms, and function rooms. Picks up and delivers supplies and materials to rooms. Troubleshoots minor maintenance problems and performs preventive building maintenance involving electrical, structural, plumbing, and equipment repair or replacement. Performs routine plumbing repairs such as unstopping toilets, sinks or urinals, fixing water leaks, leaking faucets, and water fountains. Performs routine electrical repairs such as changing light bulbs or fluorescent lamps and assists in repairing ballast and light fixtures. Performs preventive building maintenance duties, caulks windows and doors, repairs and replaces broken windows. Repairs and replaces doorknobs or locks, repairs door closures, patches holes in walls. Uses hand tools and power tools in making minor maintenance repairs and maintaining grounds and walks. Purchases supplies, equipment, and materials necessary to complete projects at the direction of the Facilities Manager. Performs seasonal outdoor restoration and grounds-keeping as deemed necessary or appropriate for weather conditions. Assists in clearing snow from entrances and walkways. Maintains outdoor landscaping and plants according to established schedule of duties. Follows all applicable safety rules and procedures. Reports work accomplished orally or on written work order to supervisor. Provides assistance to staff, patients, and other visitors as necessary. Opens and closes clinic according to security procedures. Checks building at beginning and end of shifts. Participates in building coverage by working evenings and Saturday rotation as required. EDUCATIONAL/LICENSE REQUIREMENTS · High school diploma or G.E.D. Certificate is preferred. · Minimum of three (3) years' experience in custodial work, preferable in a health care setting. · Must have a current driver's license and have daily access to reliable transportation to cover all sites. QUALIFICATIONS Knowledge of trades related to building maintenance and repair. Knowledge of a variety of building maintenance procedures and techniques. Knowledge of machinery, equipment, and tools necessary for the maintenance and repair of medical office buildings. Knowledge of occupational hazards and safety precautions. Skilled in reading and following blueprints and assembly instructions. Skilled in following safety practices and recognizing hazards. Skilled in using hand and power tools. Ability to establish and maintain effective working relationships with staff and the public. Ability to communicate effectively, both orally and in writing. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to sit, stand and walk throughout the day. Able to frequently be working outside and subject to weather conditions Able to utilize vision to operate equipment safely. Able to lift, push and/or pull up to 100 pounds. Able to reach, stoop, bend, squat. Able to type and write legibly. Ability to hear within normal range. Finger dexterity required to manipulate objects. WORKING CONDITIONS Subject to outdoor weather conditions. Noise level is moderate.

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $31 per hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Activities Coordinator plans, develops, implements, and oversees recreational therapy services for participants in PACE (Programs of All-Inclusive Care for the Elderly). Responsibilities include coordinating, supervising, and implementing all PACE center activities and social programs for frail elderly and functionally impaired older adults at the PACE Center in an integrated program setting. The Activities Coordinator will be responsible for the development and implementation of daily, monthly, and special events, outings, birthday celebrations, etc. The Activity Coordinator reports to the Center Manager. Primary Duties and Responsibilities: * Evaluates and implements creative, individualized, and therapeutic activities for participants' care plans. * Conducts an initial assessment and scheduled reassessment of all participants. * Trains staff on new recreational therapy activities and programs * Plans and offers varied monthly programs and uses group and individual-oriented interventions to maximize participants' cognitive and functional abilities. * Offers therapeutic activities daily for participants with special needs. * Documents participant involvement in activities and revises care plans as needed. * Actively participates in team discussions offering feedback, ideas, and suggestions both on a day-to-day basis and in staff meetings. * Serves as a resource to staff and coordinates volunteer activities at the center. Requirements * Bilingual (preferred). * CTRS designation. * Reliable transportation. * Flexible schedule to meet the needs of participants. * Ability to perform the essential functions and physical requirements (including, but not limited to lifting participants and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation. * Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) * Ability to use equipment with visual and auditory mechanisms. * Must provide negative TB certificate, or documentation to support exemption, annually. * Minimum 2 years of professional therapeutic recreation work experience with a minimum of one year experience working with the frail and elderly. * Experience with supervision of staff preferred. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

TITLE Medical Case Manager The Medical Case Manager assists individuals living with HIV in accessing and adhering to health care services linking them with core clinical, psychosocial and other related services. MINIMUM QUALIFICATIONS Bachelors Degree in social services, public health, health administration, human services field or an Associates degree with appropriate certifications (i.e., CADC, LPN) with at least three (3) years experience in social services (case management experience preferred). Must be knowledgeable about HIV/AIDS. Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred. Must have computer literacy and data entry skills. Strong organization and time management skills required as well as the ability to work independently. An automobile, valid Drivers License and vehicle insurance coverage is required. Occasional late or weekend hours may be required. RESPONSIBILITIES Manage an assigned caseload of client with HIV/AIDS requiring comprehensive Ryan White Medical Case Management Services. Conducts initial intake and ongoing assessments, medication and treatment adherence assessments, treatment/service plans and medical assessments Monitors progress toward improving/stabilizing health status Development of comprehensive care plans with clients that integrates medication and treatment adherence into services Work in conjunction with clinical providers (e.g. case conferencing, huddles); ensuring all clients are case conference at least twice per year. Provides and tracks referrals and linkages to services with special emphasis on core clinical services, access to medical, income benefit programs and access to emergency financial assistance. Monitors treatment and medication adherence for all core clinical services Maintains client file, records all activity, and maintains appropriate documentation of eligibility Inputs all data into the client level database. Completes the Case Management Competencies training with a passing grade as determined by the AIDS Foundation of Chicago training policy Attends at least 12 trainings during the contract year to enhance skills and HIV knowledge; including at least four clinical training Submits monthly/quarterly/annually reports on program/client activities in a timely fashion. Attends monthly team meetings and all other relevant program meetings as scheduled. Conducts presentations and/or educational workshops on behalf of CCHC. Conducts peer chart reviews to ensure continued quality of services. Completes at least one telephone contact with each client monthly. Meets with clients at other agency clinic locations as necessary. Follows standard operating procedures and AIDS Foundation of Chicago Performs other duties as required or assigned COVID-19 vaccination and negative TB results are conditions of employment. Credentialing and Privileging required for this position. CCHC is committed to: Respectful, Compassionate and Quality Care Affordable and Equitable Services and Treatment Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff A Safe and Welcoming Environment for All Employee Benefits offered to Fulltime Staff Blue Cross Blue Shield Medical Insurance Blue Cross Blue Shield Dental and Vision Insurance Supplemental Benefits Life Insurance (Provided by the company) CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Title: Community Health Worker/ Peer Support Specialist Pay Range: $38,000 - $41,600 Department: Behavioral Health About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. · Compassion: We are kind, considerate, and caring. · Accountability: We take ownership for each person's experiences. · Respect: We treat each person with dignity. · Excellence: We seek the highest level of performance in all we do. · Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all. POSITION SUMMARY We are seeking a dedicated Peer Support Specialist with personal experience in overcoming substance use disorders to join our team. In this role, you will provide compassionate support, share your own journey of recovery, and empower individuals struggling with alcoholism and substance use to achieve and maintain sobriety and contributing to the overall success of the organization. Community Health Worker/Peer Support Specialist Responsibilities: 1. Peer Support: - Establish rapport with individuals with substance use disorders. - Share personal experiences of recovery to inspire hope and provide relatable guidance. 2. Individualized Support: - Collaborate with clients to identify strengths, triggers, and recovery goals. - Assist individuals in developing personalized recovery plans and relapse prevention strategies. 3. Advocacy: - Advocate for clients' rights and preferences within the substance use treatment system. - Support individuals in accessing and navigating relevant community resources. 4. Education and Training: - Conduct group sessions to provide education on addiction, recovery tools, and coping mechanisms. - Facilitate workshops on life skills, stress management, and relapse prevention. 5. Documentation: - Maintain accurate and confidential records of client interactions and progress. - Provide timely reports and updates to the supervisory team. 6. Crisis Intervention: - Provide crisis intervention and emotional support during challenging times. - Collaborate with crisis intervention teams and emergency services when necessary. Qualifications: - Personal experience with successful recovery from a substance use disorder - Completion of a Peer Support Specialist training program. - Excellent communication and interpersonal skills. - Ability to maintain professional boundaries and confidentiality. - Knowledge of local substance use treatment resources and services. Preferred Qualifications: - Certification as a Peer Support Specialist. - Previous experience working in a substance use treatment or recovery-focused setting. - Familiarity with harm reduction strategies. Benefits At TCA Health, we believe that you, our Employees, are our most important asset. Helping you and your family achieve and maintain good health-physical, emotional, and financial-is the reason TCA Health offers a comprehensive benefits program to eligible employees. In addition to the benefits listed below, providers may be eligible for continuing medical education reimbursement, paid CME days, and NHSC Student Loan Repayment. Medical Insurance (4 plan options) Dental Insurance (2 plan options) Vision LTD (company paid) Life AD&D (company paid) 401k with employer match PTO Paid Holidays Other voluntary benefits through Aflac And More... Applicants must be authorized to work for ANY employer in the U.S. without sponsorship.

General Clinical * Obtains health history and perform physical examinations. * Diagnoses, treats, counsels, and coordinate care for each patient. * Reviews and update problem, and medication list * Meets documentation standards and completes all progress notes within 24 hours following the patient visit. * Fulfills on-call responsibilities in accordance with the schedule * Prescribe medication in accordance with Illinois statute and professional practice guidelines. * Performs all duties in conformity with the quality standards and clinical guidelines * Meets Meaningful Use standards which is defined as using certified EHR technology to improve quality, safety, efficiency, and reduce health disparities, engage patients and families in their health care, improve care coordination, improve population and public health; all the while maintaining privacy and security * Provides culturally competent care * Recognizes patients' families as an integral part of patients' care teams. * Ensures that patients' and families' needs are met, and clinic policy is followed through. * Encourage patients and families to voice questions and/or concerns. * Works with patients and their families as appropriate to encourage care self-management * Conducts patient education activities, instructions related to illness and treatment, and reinforcement of provider's follow-up instructions * Utilizes printed health education materials as appropriate and document all instructions given; while giving consideration to an individual varying level of understanding and adjusts level of presentation to ensure the patient is knowledgeable of medical condition and plan of care * May function as a preceptor in teaching programs including medical residents, medical students, advance practice nurse students as well as other allied health professions * Adheres to Health Resources and Services Administration (HRSA) and Federal Tort Claims Act (FTCA) regulations. * Other duties as assigned * completed residency in primary care specialty and Board Certification is required * Current licensure in the State of Illinois, DEA, Controlled Substance and maintain CME requirements * Knowledge of applicable rules, regulations and standards relative to quality assurance, safety and infection control required * Electronic Health Records competency; closing charts and complete billing tabs with appropriate CPT codes. * Cultural Competency; ability to provide care and address needs and concerns of patients in alignment with their culture * Interpersonal Skills; ability to effectively work with diverse populations of patients, colleagues and outside agencies * Administrative and organizational skills; ability to organize diverse information Working Conditions/Equipment * Clinical/Health Center environment * Ability to concentrate and communicate in an environment with frequent interruptions * Ability to stand, sit and walk for up to eight hours within Health Center environment * Ability to lean and stretch in context of patient exam * Computer/laptop * Phone/Fax/Copier/Scanner Employee Benefits offered to Fulltime Staff Blue Cross Blue Shield Medical Insurance Blue Cross Blue Shield Dental and Vision Insurance Supplemental Benefits Life Insurance (Provided by the company)

Christian Community Health Center Amani House program assists homeless children and youth ages 0-18, and adult women ages 18 and over. The Residential Support Worker provides daily monitoring and coordination of activities for families within the shelter. MINIMUM QUALIFICATIONS * Minimum HS diploma or G.E.D. and at least three (3) years experience in social services field. * Experience serving homeless, victims of domestic violence and/or substance abuse population is preferred. * An automobile, valid Driver's License and vehicle insurance coverage is required. * Must possess basic computer skills including: word processing (be able to navigate through Microsoft Office, be able to create/ edit forms in Microsoft Excel and Word, and attach documents), data base, and Internet communications. * Knowledge of/facility with Homeless Management Information System (HMIS) strongly preferred. * Excellent oral and written communication skills, including grammar and active listening skills. * Ability to write clear, accurate notes and complete other required documentation thoroughly and accurately. * Must be able to read, write and speak English fluently. * Must have a Food Service Certification. Personal: * Demonstrate dependability, maturity, and initiative * Excellent interpersonal skills. * Punctual * Demonstrate excellent organizational and time management skills. * Able to handle crisis situations with minimum supervision. * Able to maintain program/client/agency confidentiality and treat each individual with dignity and respect, and to set and observe personal limits and boundaries, especially with respect to participants. * Ability to accept supervision and work with Amani House staff and community social service providers cooperatively. * Maintain a clean and organized work space. * Display professional appearance in accordance with agency dress code policy. * Handle difficult situations in discreet manner. * Must be able to handle stress and work well under pressure. * Must be able to problem solve and handle crises. Physical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some physical work is required including: lifting, bending, climbing four flights of stairs, carrying up to 35 lbs. RESPONSIBILITIES All Shifts * Complete all client related forms (intake, departure, referrals, daily activity, medication log, etc.). * Effectively communicate to all staff through communication log book and/or email. * Maintain a daily detailed and thorough tracking of shift activities through communication log. * Perform daily tracking of client/family activities. * Conduct groups, activities, and life-skills training with participants. * Distribute toiletries and supplies to participants. * Maintain an updated bed count and shelter night count (bed sheet and board). * Maintain sign-in sheets for visitors and participants * Develop and monitor chore list activities. * Monitor participants' meal times and snacks. * Perform clerical duties (answer incoming calls, answer door, filing, making copies, etc). * Distribute and tally resident satisfaction surveys. * Complete turn away reports on a daily basis. * Cook for participants when necessary. * Clean rooms and or/ facility when necessary (washing house linen, cleaning room, cleaning out closets etc). * Perform routine room and house checks. * Perform random room inspections. * Perform a routine but thorough bag check when participants enter the facility. * Accompany participants on outings. * Participate in House Meetings. * Organize donation room. * Prepare rooms for move-in. * Ensures proper room condition upon move-outs. * Supervise and document participants in the self-administration of prescribed medication and treatments. * Monitor participants' activity throughout the facility. * Drive company van when needed. * Conduct fire drills. * Must be responsible for submitting desired time off (vacation, sick, or personal days) within the correct time span through agency's HRB database. * Ability to work flexible shifts. Night and weekend hours may be required. * Must be available to work all holidays. * Assists in ensuring facility coverage. * Perform mandated reports for DCFS if necessary. * Respond per established procedures to all emergency situations including medical, behavioral, fire, severe weather, and other hazards. * Attend professional workshops and seminars to enhance skills. * Attend all program meetings as scheduled. * Perform other duties as required or assigned by Program Director. In addition to the responsibilities listed above, each shift will be expected to execute the following 1st Shift: * Perform wake-up call for participants. * Monitor morning chores. * Monitor breakfast, lunch, and snacks. * Participate and monitor the Chicago Children Nutrition Program. * Order household and office supplies. * Fax turn away sheet when necessary. * Create and/or update meal count sheets for follow day. * Maintain and update participants' income and case manager's load list 2nd Shift: * Create and/or update bed count sheet. * Monitor dinner and snacks. * Monitor evening chores. * Shutdown house and secure building for shift change. * Distribute bed sheet for participants to sign. 3rd Shift: * File and replace all daily documents. * Wash linen. * Create intake binders. Employee Benefits offered to Fulltime Staff * Blue Cross Blue Shield Medical Insurance * Blue Cross Blue Shield Dental and Vision Insurance * Supplemental Benefits * Life Insurance (Provided by the company) CCHC is committed to: * Respectful, Compassionate and Quality Care * Affordable and Equitable Services and Treatment * Culturally Appropriate and Comprehensive Community Based Services Service Integrity Offered by Qualified, Dedicated Staff * A Safe and Welcoming Environment for All CCHC is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Title: Revenue Cycle Manager Pay Range: $70,000 - $85,000 Department: Finance About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. Compassion: We are kind, considerate, and caring. Accountability: We take ownership for each person's experiences. Respect: We treat each person with dignity. Excellence: We seek the highest level of performance in all we do. Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all Position Summary An FQHC Revenue Cycle Manager oversees and optimizes the entire revenue cycle process for a Federally Qualified Health Center, from patient registration to final payment, while ensuring FQHC-specific compliance. Key responsibilities include ensuring claims are submitted accurately and promptly, resolving denials, and producing reports. The role requires a strong knowledge of FQHC, Medicare, and Medicaid billing regulations, as well as proficiency in EHR systems and data analysis. ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following); Billing and collections: Oversee the entire billing process, including charge capture, claims submission, payment posting, and denial management to maximize reimbursement and improve cash flow. This also involves implementing and maintaining clean claims processing protocols. Compliance and auditing: Ensure compliance with FQHC regulations, including Medicare/Medicaid billing codes, the Prospective Payment System (PPS), and the 340B drug pricing program. Reporting and analysis: Monitor and report on key revenue cycle metrics, such as accounts receivable (A/R) days, denial rates, and collection rates, presenting findings. Training: Educate providers and front-desk staff on documentation and billing practices. Payer relations: Manage relationships with insurance companies and government payers, resolve payment disputes, and stay informed about policy changes. Process improvement: Identify and implement opportunities to improve efficiency within the revenue cycle through new procedures, software, and automation. Sliding fee program: Oversee the FQHC's sliding fee discount program for uninsured and underinsured patients, ensuring compliance with federal guidelines. System management: Manage and optimize the use of electronic health record (EHR) and billing software, such as Epic or eClinicalWorks. Other duties as assigned which are necessary to maintain TCA Health's efficiency. EDUCATION AND EXPERIENCE Education: A bachelor's degree in healthcare administration, finance, or a related field is often preferred, but a candidate with significant experience may qualify. Experience: Typically requires 5+ years of experience in healthcare revenue cycle management Experience working in an FQHC or community health setting is strongly preferred. Specialized knowledge: Must have a deep understanding of FQHC-specific billing requirements, reimbursement methodologies (like PPS), and government programs such as Medicaid and Medicare. Technical skills: Proficiency with EHR/billing systems, data analytics, and Microsoft Office Suite (especially Excel) is essential. Soft skills: Strong analytical, problem-solving, and communication skills are necessary for success in this role.

Job Title: Breast Feeding Peer Counselor Pay Range: $18.00 - $20.00 per hour. Department: WIC FLSA Status: Part - time, non-exempt About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. * Compassion: We are kind, considerate, and caring. * Accountability: We take ownership for each person's experiences. * Respect: We treat each person with dignity. * Excellence: We seek the highest level of performance in all we do. * Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all POSITION SUMMARY The Breastfeeding Peer Counselor will have direct responsibility for providing basic information about breastfeeding promotion and management to expectant and lactating women. Promotes breastfeeding through informal interaction with mothers/prenatal, lead/provide breastfeeding support groups and provide telephone/in person assistant to nursing mothers. ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following) * Contacts all prenatal women interested in breastfeeding referred by WIC personnel. * Provide breastfeeding counseling and follow-up based on Nutrition Practice Guidelines and BFPC Policy and Procedures. * Provide written and verbal information about breastfeeding to all prenatal women. * Schedule on or off-site breast-feeding workshops as needed for WIC participants and community residents. * Evaluate all breastfeeding educational material for appropriateness. * Provide in-service training for TCA Health, Inc. staff on the nutritional and socioeconomic aspects of breastfeeding, as well as the myths. * Document all WIC client contacts using Peer Counselor codes and case notes in IWIC * Refer breastfeeding mothers/babies when further assistance is needed. * Monitor individual progress by follow-up calls, mailings and home visits. * Provide breastfeeding education at all TCA Health sites, including WIC as well as provide education to community agencies in collaboration with TCA Health * Attend all meetings, conferences, and trainings as assigned via telephone or off-site * Complete Peer Counselor reports on a weekly basis * Travel to WIC sites on assigned days * Perform other duties as assigned to support the goals of the program * Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards and participate in all Patient Centered Medical Home efforts. Assumes other duties as assigned by management. MINIMUM QUALIFICATIONS * Good organizational skills and detail oriented. * Must be able to provide service in a discrete, confidential and sensitive manner. * Ability to make sound judgments. EDUCATION REQUIREMENTS * Minimum High School Diploma/GED completed. * Complete Loving Support Breastfeeding Peer Counselor Training. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee will be required to walk and or stand most of the day. WORKING CONDITIONS Clinical setting environment.

Job Title: Women's Health Nurse Practitioner (WHNP) FLSA Status: Exempt Minimum Qualifications/Experience/Skills: Master's degree in Nursing with a specialization in Women's Health from an Accredited University/College. Prior experience in a clinical setting, particularly in women's health or OB/GYN, is often required. Proficiency in using electronic medical records (EMR) systems and performing minor medical procedures. Excellent communication and interpersonal skills are essential for interacting with patients and collaborating with other healthcare professionals. Summary: Women's Health Nurse Practitioner (WHNP) delivers comprehensive care to women throughout their lifespan. This includes preventative care, diagnosis and treatment of reproductive and gynecological issues, and management of conditions related to pregnancy and menopause. They also focus on health promotion, disease prevention, and patient education Responsi bilit ies: WHNPs focus on the unique health needs of women, often serving as primary care providers for women of all ages. WHNPs provide a range of services including assessments, diagnostic tests, diagnoses, and treatment. Assessing, diagnosing, and treating various women's health conditions, potentially including minor medical procedures like IUD placements. Conducting well-woman exams, breast cancer screenings, Pap tests, and providing contraceptive care. Providing counseling on health maintenance, disease prevention, and sexual health. Reproductive health: Includes contraception, fertility, and pregnancy care. Gynecological health: Encompasses conditions like menstruation, menopause, and related issues. Managing menstruation issues, fertility concerns, and providing care related to menopause Offering prenatal, postnatal, and postpartum care, including education on nutrition and lifestyle during pregnancy Preventative care: Focuses on screenings, counseling, and health promotion for women. Research: Some programs delve into basic research, molecular studies, and clinical trials in women's health. Other duties as assigned. Employee Benefits offered to Fulltime/Exempt Staff Blue Cross Blue Shield Medical Insurance Blue Cross Blue Shield Dental and Vision Insurance Supplemental Benefits Life Insurance (Provided by the company) CCHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Title: AP/Payroll Specialist Department: Finance Reports To: Controller FLSA Status: F/T, Exempt Pay Range: $55,000 - $60,000 About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. Compassion: We are kind, considerate, and caring. Accountability: We take ownership for each person's experiences. Respect: We treat each person with dignity. Excellence: We seek the highest level of performance in all we do. Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all. POSITION SUMMARY The AP/Payroll Specialists basic function is to support the Finance Department with routine duties and non routine duties with emphasis on payroll (ADP), general ledger management, all major account reconciliations, journal entry postings, financial reporting, account analysis and reconciliations as well as special projects. ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following). Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, documenting business transactions. Responsible for preparation and maintenance of the General Ledger; conducting journal entries and G/L account reconciliation and related work papers. Responsible for monthly reconciliation of company bank accounts. Responsible for general accounting and patient service accounting. Responsible for preparing cash flow worksheet and account analyses as required. Responsible for maintaining accounting internal control as well as cost-effective control over the purchasing of supplies assuring uniform and correct internal reporting. Responsible for preparation and assist with year-end audit procedures. Responsible for maintaining, processing, and reconciling payroll and accounts payable activities for the organization. Responsible for preparing bank deposits on a weekly basis. Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports. Collect s and review appropriate data for federal, state, and local reports and tax returns to ensure timely filing. Responsibilities also include performing and completion of special projects as assigned by the manager EDUCATION AND EXPERIENCE Bachelor's degree in accounting. 2+ years accounting experience, preferably in not-for-profit healthcare industry. SKILLS AND QUALIFICATIONS Knowledge of GMP and general accounting procedures and policies for non-profit organizations. Proficient in Sage accounting software (preferred). Experience with ADP payroll software (preferred). Proficient in word processing and Excel for data tracking and reporting. REQUIRED SKILLS AND ABILITIES Analytical skills to develop, review, and interpret financial reports required. Ability to identify and resolve areas of concern in the Finance Department. Problem solving, resource management, creative thinking, and organizational skills. Ability to work independently on projects through completion. Self-motivated Ability to organize, prioritize and coordinate multiple projects as assigned. Ability to establish/maintain effective working relationships. Ability to maintain confidentiality of sensitive information. Solid interpersonal, oral, and written skills. Experience: ADP: 1 year (Required) Accounting: 2 years (Required) Payroll: 2 years (Required) Analysis skills: 1 year (Required)

Job Title: Medical Assistant Pay Range: $17 - $20 per hour. Department: Clinical About TCA TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. · Compassion: We are kind, considerate, and caring. · Accountability: We take ownership for each person's experiences. · Respect: We treat each person with dignity. · Excellence: We seek the highest level of performance in all we do. · Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all. TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers. TCA VALUES TCA C.A.R.E.S. Compassion: We are kind, considerate, and caring. Accountability: We take ownership for each person's experiences. Respect: We treat each person with dignity. Excellence: We seek the highest level of performance in all we do. Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all. POSITION SUMMARY The Medical Assistant provides quality healthcare to patients including assisting in examination and treatment under the direction of a physician. ESSENTIAL DUTIES AND RESPONSIBILITIES Practices independently and as needed, collaborates with nurse practitioners or supervises physician assistants, and/or other health care providers. Assists Physicians/NPs/PAs/Nurses in providing quality health care to patients. Ensures appropriate forms for documentation are included in medical records. Collect patient data by measuring vital signs (Blood Pressure, Pulse, Temperature, Respirations, Weight) for adult and pediatric patients. Records information in the electronic medical record. Prepares treatment rooms for examination of patients. Maintains inventory and assists with ordering medical supplies and materials. Gives injections or treatments and performs routine laboratory tests under physician instructions. Maintains and sanitizes medical instruments and examination rooms as required by TCA Health, OSHA, and other regulatory agencies. Abides by all HIPPA HIPAA guidelines in protection protecting patient privacy. May assist with appointment schedules and record maintenance. Keys data into computer to update patient records. May Provide health Screenings and assist in the community as needed Sanitize and sterilize instruments and equipment Inventory and ordering of medical and office supplies Regular and reliable attendance. Perform other duties as assigned EDUCTION & QUALIFICATIONS Medical Assistant Diploma/Certification of training from an accredited school or association Current BLS Certification Certified or Registered Medical Assistant preferred, but not required. Minimum of one (1) year experience in Family Practice. Able to work independently. Willing to travel to other sites as necessary. Able to adapt to change and maintain a professional demeanor. Able to handle a fast-paced diverse workplace in a team environment. Excellent interpersonal/oral communication skills. Benefits At TCA Health, we believe that you, our Employees, are our most important asset. Helping you and your family achieve and maintain good health-physical, emotional, and financial-is the reason TCA Health offers a comprehensive benefits program to eligible employees. Medical Insurance (4 plan options) Dental Insurance (2 plan options) Vision LTD (company paid) Life AD&D (company paid) 401k with employer match PTO Paid Holidays Other voluntary benefits through Aflac And More... Applicants must be authorized to work for ANY employer in the U.S. without sponsorship.