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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $84,070 | $40.42 |
| 2 | New York, NY | $73,560 | $35.37 |
| 3 | Saint Paul, MN | $64,012 | $30.77 |
| 4 | Chicago, IL | $61,227 | $29.44 |
| 5 | Silver Spring, MD | $61,222 | $29.43 |
| 6 | Indianapolis, IN | $60,999 | $29.33 |
| 7 | Allentown, PA | $60,030 | $28.86 |
| 8 | Houston, TX | $59,262 | $28.49 |
| 9 | Buena Park, CA | $59,239 | $28.48 |
| 10 | Coral Gables, FL | $58,033 | $27.90 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $115,908 | $56 | - |
| 2 | Customer Service Executive | $104,567 | $50 | - |
| 3 | Senior Client Service Specialist | $102,051 | $49 | - |
| 4 | Specialist | $86,997 | $42 | - |
| 5 | Customer Service Consultant | $86,339 | $42 | - |
| 6 | Account Executive/Customer Service | $80,996 | $39 | - |
| 7 | Service Consultant | $76,744 | $37 | - |
| 8 | Client Services Consultant | $75,234 | $36 | - |
| 9 | Client Services Advisor | $73,123 | $35 | - |
| 10 | Customer Service Professional | $68,728 | $33 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | $86,688 | $42 | 8 | |
| 2 | InterSystems | $71,324 | $34 | - |
| 3 | Ip Services | $62,534 | $30 | 2 |
| 4 | I.B.I.S. | $60,619 | $29 | - |
| 5 | American Information Technology Corporation | $59,728 | $29 | - |
| 6 | Sai Systems | $59,576 | $29 | - |
| 7 | Innovative Solutions | $58,483 | $28 | - |
| 8 | Horizon Consulting | $57,966 | $28 | - |
| 9 | Io | $57,942 | $28 | - |
| 10 | Adaptive | $56,507 | $27 | 1 |
| 11 | GCR | $53,897 | $26 | - |
| 12 | Digital Group | $52,932 | $25 | - |
| 13 | Uit | $50,735 | $24 | - |
| 14 | Savant | $48,471 | $23 | - |
| 15 | Total Resource Management | $47,776 | $23 | - |
| 16 | RBA | $43,190 | $21 | - |
| 17 | Creative Systems Corporation | $42,248 | $20 | - |
| 18 | Axxess | $39,969 | $19 | - |
| 19 | ITP | $39,855 | $19 | - |
| 20 | Prime Solutions, Inc. | $37,728 | $18 | - |