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TD Bank overview

Industry
Finance
Revenue
Headquarters
Employees
26,001
Founded in
Website
Organization type
Private
Social media

TD Bank N.A.  is a finance company focusing on retail, small business, and commercial banking products and services. Headquartered in Toronto, Canada, the company operates under the umbrella of TD Bank Group (TD), which has over 85,000 employees in offices around the world. TD Bank Group had CDN$1.3 trillion in assets as of January 31, 2019, and ranks among the world's leading online financial services firms with more than 12 million active online and mobile customers.

Founded on February 1, 1955, through the amalgamation of The Bank of Toronto and The Dominion Bank, TD Bank N.A.  is a chartered bank subject to the provisions of the Bank Act (Canada). Led by CEO Gregory Braca, the company boasts a diverse workforce with 58.7% female employees and 40.0% ethnic minority employees. With an annual revenue of $8.5 billion and a significant employee count of 26,001,  TD Bank N.A.  continues to be an industry leader in the finance sector.

TD Bank's mission statement

We will be the best run, customer-focused, integrated financial institution with a unique and inclusive employee culture.

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3.9/5

TD Bank employee reviews

Based on 18 ratings

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Job openings at TD Bank
1,003 positions

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TD Bank employee reviews

TD Bank employee reviews
3.9/5

Based on 18 ratings

Work at TD Bank? Share your experience.
Employee reviews
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2.0
A zippia user wrote a review on Feb 2024
Pros of working at TD Bank

coworkers are great to work with - a lot of TEAM WORK

Cons of working at TD Bank

the structure of this company needs a lot of work

TD Bank benefits

health insurance and benefits are great

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3.0
A zippia user wrote a review on Jan 2024
Pros of working at TD Bank

The customers and interactions with people.

Cons of working at TD Bank

Management Management... Management. It was horrible and they mistreated the whole staff, even though everyone knew she was a problem and enjoyed making people quit.

TD Bank benefits

The Pens

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5.0
A zippia user wrote a review on Sep 2023
Pros of working at TD Bank

The work environment was very professional.

Cons of working at TD Bank

I don't like the weekend shifts as they are only for a couple of hours instead of eight hours.

TD Bank benefits

The health insurance was generous.

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2.0
A zippia user wrote a review on Jun 2021
Pros of working at TD Bank

Ability to learn new things and grow personally as an individual.

Cons of working at TD Bank

Management

TD Bank benefits

Paid time off

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at TD Bank

Great place for students/ lots of reward and recognition

Cons of working at TD Bank

no upward mobility

TD Bank benefits

tuition reimbursement

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at TD Bank

the group we have works together and we get along

Cons of working at TD Bank

hours since covid

TD Bank benefits

benefits

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3.0
A zippia user wrote a review on Nov 2020
Pros of working at TD Bank

Diversity

Cons of working at TD Bank

It’s retail banking and it’s hard for work life balance

TD Bank benefits

The matching contribution

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at TD Bank

Everything i like everything about the job it is great no complaints from me at all

Cons of working at TD Bank

Nothing

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4.0
A zippia user wrote a review on Jul 2020
Pros of working at TD Bank

It’s very easy to get promoted. Promotion within is celebrated.

Cons of working at TD Bank

Office politics guides a lot of HR decisions.

TD Bank benefits

You earn PTO per paycheck.

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at TD Bank

Immense career development & growth opportunities, amazing culture of care

Cons of working at TD Bank

Large organization so navigation of processes or internal partnerships can be challenging

TD Bank benefits

Generous PTO, work life balance with remote work flexibility

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5.0
A zippia user wrote a review on Mar 2019
Pros of working at TD Bank

Work life balance/ benefits, culture, advancement

Cons of working at TD Bank

Staffing

TD Bank benefits

Work life balance and PTO

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4.0
A zippia user wrote a review on Feb 2019
Pros of working at TD Bank

I enjoy the culture at TD Bank. The WOW experience, and how it is all about the development of their employees.

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at TD Bank

I had a baby and got 16 weeks paid matenity leave. Also the pay is pretty decent.

Cons of working at TD Bank

We are the only bank that is open on Sunday, so I have to work instead of being at home with my family.

TD Bank benefits

Paid maternity leave

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A reddit user wrote a review on Nov 2012
TD customer here: do you ever give advice that's bad for the customer? For higher profit/commission/some other reason? Or are you instructed to actually advise the customer as to what would be best for them?

td as a whole is really trained to actually help the customers. We don't suggest unnecessary products to customers that don't really qualify for them, however some branch managers are revenue whores and make their employees try to sell much harder than they're required to. Generally i only suggest products that will actually help customers.. Credit cards for those who need to make a lot of purchases home equity loans for those who have house damages... I suggest different accounts based on customer needs etc. that's what we are trained to do.

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A reddit user wrote a review on Nov 2012
I have a few friends who work at TD as tellers. One of their biggest complaints is that they feel pushed to sell stuff even if the customer does not really need it. I also notice it when I call TD for something and at the end they ask to open a new type of account or something. Do you feel pressured to sell?

that's definitely a branch thing.. it's really based on your manager and how they feel. BUT we do get prompts for things to recommend that WOULD benefit the customers. we DO have sales goals that we are strongly encouraged to make though.

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A reddit user wrote a review on Nov 2012
Is that bank Td Canada trust? Ye guys have the most amazing customer service ever! Question! What would an average day be like for you and where are ye located? I had experience with td in Vancouver when I lived there for year. Great customer service.

Yes! TD CA and TD North America are joint companies. We share policies and customers with TD accounts can access their money via TD ATMs in either country free of charge. An average day is 40% browsing reddit (I work in a very slow branch) Most customers come in to use the coin counting machine or to replace their lost debit cards (hence why the instant card is so convenient!) Otherwise on a good day I will get a few credit card applications and checking accounts. If I'm really lucky I will get a mortgage app. When we're slow we try to reach out to familiar customers and see if they are still interested in ______ (whatever I wrote down when they came to speak to me previously) The phone rings off the hook many days, with anything from people who want their fees reversed or need statement copies... And I try to help out the tellers whenever I can!

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A reddit user wrote a review on Nov 2012
What's your career path from here? Do you go onto managing other Reps?

I could move up from this position to a Financial Service Rep, which sells life insurance and term annuities, or I could go to management which means being in charge of the entire branch. Initially I wanted to go into Fraud research, however last week I got a job offer within a different company unrelated to banking that I was much more interested in.. so I plan on leaving the bank in two weeks.

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A reddit user wrote a review on Nov 2012
How did you get the job?

http://www.tdbank.com/careers/careers.html They have a pretty simple hiring process, and anyone with even a little retail experience will be considered for a job with TD.. however it's usually a teller position. CSR positions require a bit more sales experience than normal, however it's not a job that requires a college degree or anything.

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The team at TD Bank

  • The key people at TD Bank is Gregory Braca.
Key people
Gregory Braca

TD Bank rankings

TD Bank is ranked #27 on the Best companies to work for in New Jersey list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

TD Bank salaries

Average TD Bank salary
$47,443
yearly
$22.81 hourly
Updated March 14, 2024

Evaluate TD Bank's commitment to diversity and inclusion.

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TD Bank diversity

9.8
Diversity score
We calculated TD Bank’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of TD Bank’s workforce.
TD Bank diversity summary. Zippia estimates TD Bank's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated TD Bank's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of TD Bank's workforce.
  • TD Bank has 26,001 employees.
  • 59% of TD Bank employees are women, while 41% are men.
  • The most common ethnicity at TD Bank is White (60%).
  • 16% of TD Bank employees are Hispanic or Latino.
  • 11% of TD Bank employees are Black or African American.
  • The average employee at TD Bank makes $47,443 per year.
  • TD Bank employees are most likely to be members of the democratic party.
  • Employees at TD Bank stay with the company for 5.6 years on average.

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TD Bank financial performance

9.8
Performance score

Highest paying TD Bank competitors

Compare TD Bank salaries to competitors, including The Vanguard Group, Hudson City Ban, and New York Life Insurance. Employees at The Vanguard Group earn the highest average yearly salary of $71,689. The salaries at Hudson City Ban average $62,789 per year, and the salaries at New York Life Insurance come in at $62,006 per year.
RankCompanyAverage salaryJobs
1$71,6890
2$62,7890
3$62,0060
4$60,8900
5$56,7900
6$48,0330
7$45,8520
8$45,4170
9$44,2580
10$42,1020

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Zippia gives an in-depth look into the details of TD Bank, including salaries, political affiliations, employee data, and more, in order to inform job seekers about TD Bank. The employee data is based on information from people who have self-reported their past or current employments at TD Bank. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by TD Bank. The data presented on this page does not represent the view of TD Bank and its employees or that of Zippia.

TD Bank may also be known as or be related to TD Bank, TD Bank NA, TD Bank, N.A., Td Bank and Td Wealth Management.