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  • Customer Experience Associate - Future Opportunities - Montreal West - part time

    TD Bank 4.5company rating

    TD Bank job in Doral, FL

    Dollard-des-Ormeaux, Quebec, Canada **Hours:** 15 **Line of Business:** Personal & Commercial Banking **Pay Details:** 21,50 $/$21.50 - 27,05 $/$27.05 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **:** **Department Overview:** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. **Job Description:** Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a **Customer Experience Associate.** We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. **In this role, you will:** + Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics + Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters + Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary + Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner + Connect personally with customers to advise them appropriately and clearly on banking solutions and processes + Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development + Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities + Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence **Job Requirements:** + High School diploma and/or 1+ years of relevant experience + Undergraduate degree or equivalent is an asset. + Strong administration, organizational, planning and time management skills to work in a fast-paced environment. + Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. + A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. + A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (********************************************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Language Requirement (Quebec only):** *Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu'il servira à pourvoir de nombreux postes aux exigences comparables à l'avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu'un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d'une autre langue que le francais est exigée. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $32k-37k yearly est. 60d+ ago
  • Senior FCRM Testing Analyst (US)

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management : Department Overview: The U.S. FCRM Monitoring & Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense. Job Description Summary: The Senior FCRM Testing Analyst executes independent testing of FCRM controls / systems for assigned businesses, and operational units across the Bank to evaluate the effectiveness of these controls in covering associated risk. This role is capable of independently executing and having responsibility for various activities (e.g., test plan development, executing test steps) throughout the testing lifecycle within agreed timelines. Depth & Scope: * Works Independently as a subject matter expert regarding assigned testing areas and objectives, including related regulatory requirements * Develops testing documentation and results reporting in-line with testing requirements * Understands the use of controls for managing financial crimes risk and applies this understanding to independently evaluate controls effectiveness and develop recommendations for enhancement * Undertakes and completes a variety of projects and initiatives as part of the testing function Education & Experience: * Undergraduate degree or equivalent work experience * 5+ years experience Preferred Skills: * A deep knowledge of Anti-Money Laundering (AML) processes * Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption * Strong communication and written skills and the ability to work with and influence Senior Stakeholders * Ability to multi-task and work on more than one review at a time Customer Accountabilities: * Executes testing engagement work in accordance with established standards to achieve completion within targeted timelines * Conducts skilled analytical research and analysis as part of the assigned testing objectives * Works collaboratively with key partners throughout the testing engagement * Presents objective and independent opinion on the adequacy of processes and controls in accordance with regulatory and internal requirements * Executes follow-up of findings raised from testing reviews in accordance with established standards * Provides subject matter expertise on FCRM controls and processes and/or input to projects/initiatives as a representative for area of the FCRM testing function * Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate groups to resolve Shareholder Accountabilities: * Prioritizes and manages own workload to deliver quality results and meet assigned timelines * Contributes to the analysis, due diligence, and implementation of initiatives within defined assignments * Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements * Understands the operations of the business unit / area being tested and to identify potential FCRM risks and apply information to complete * Clearly and concisely documents research as required to understand requirements specific to an engagement * Keeps abreast of emerging trends / developments and changes to regulatory framework, internal policies, and standards * Knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions * Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements * Effectively communicates results to FCRM Testing management and the stakeholders * Maintains a culture of risk management and control, supported through FCRM testing Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest * Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge sharing with the team and/or business unit * Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including potential cross training within own team * Keeps team members informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities * Develops relationships with internal and external business partners / stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $72.3k-117.5k yearly Auto-Apply 6d ago
  • BUSINESS SUPPORT SPECIALIST - WATERFORD

    Firstbank Florida 4.6company rating

    Miami, FL job

    Responsible for loan monitoring including all internal and external reporting requirements, company/borrower information and all relevant events. Responsible for supporting responses/ resolutions for internal and external customers and aiding the overall departmental workflow. Responsible for the maintenance of the Loan Portfolio documentation and for providing support to the SAG/ Credit departments as detailed below. Responsible for SAG/REO monitoring and handling. Essential Responsibilities: Coordinates with both internal and external parties as it relates to portfolio management process. Provide weekly overview of Portfolio and preparation of reports not limited to monitoring portfolio for past dues, potential non-performing loans, delinquent borrowers; follow on past due covenants related to technical exceptions and annual reviews. Request and follow-up on pending and missing documents, legal and other documentations supporting credit assets. Assist with preparation of CAMs and Spreads using Ncino system. Acquire working knowledge of credit analysis/underwriting Act as a liaison between Portfolio management/Credit administration and internal support department and clients. Special assets assistance - Interact with investors, brokers, loan offices, and attorneys with the sale distressed assets and portfolio not limited to providing loan document information, monitoring sales and the closings, process and keep track of deficiency judgements' generation of defaults letters, manage assigned portfolio of non-performing assets in conjunction with the assigned attorney; attend meditations and/or depositions. Coordinate with First Bank Florida attorney in negotiating; Preparing and reviewing Stipulation/Forbearance Agreements; manage all incoming bank REOs. Update reports: SAG Status update report and ensures update in Premier Collection, REO status inventory report, Portfolio Management report, and deficiency report. Prepare Datamart validation and certification as well as TDR reporting. Assist with review of modification of cases (Hardship and Non-hardship), generate loss mitigation letters Assists with follow-up with various action plans that transpire from the regulatory, audit and/or loan review examinations. Backup for the review and maintenance of the Credit reports, New Money Approved/Closed & funded, Commercial & Consumer-Residential or other as requested Backup for CRA monthly report submission. May serve as back up for ordering of residential appraisals and update of log. Support for Commercial Appraisal/ Appraisal review tracking. Assist with loan processing as needed. Support special Project and/ or audits as needed Other Responsibilities: Perform/ Assist with Check request, payment of invoices and GL reconciliations Process deficiency payments Review the monthly covenant report for accuracies, changes and updates, Review ONBASE system file upload accuracy. Independent Judgement: Exercises a moderate degree of discretion and judgment. Works within assigned parameters always consulting supervisor on variances or situations where decision making is required. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Impact of Errors: The impact of errors of this position could affect essential activities of administrative, operational or business nature that have a considerable economic impact. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to standard walk. May be requiredto lift and move boxes or packagesnot exceeding 10 pounds in weight. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees in this job work in an office environment with a comfortable room temperature, good lighting, and quiet conditions. May be exposed to external elements when visiting other bank premises, government agencies, etc., as needed. Competencies: The competencies detailed below are the behaviors to be exhibited by the incumbent while performing his/her duties as relates to our corporate values, culture and philosophy. Strong analytical and problem-solving skills Well-developed written communication and verbal presentation skills. Able to handles stress, flexible working hours. Attention to details. Good communication skills Customer service oriented Minimum Requirements Bachelors in Business, finance or related field or relevant experience. Minimum of 3-5 years of experience working in a financial institution setting with knowledge of the loan documentation, financial information and or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job is required. Microsoft Office proficient (Word,Excel, PowerPoint). CustomerService oriented. Availableto work overtime, when required. Ability to manage multiple priorities, organize daily tasks and meet deadline sin a high-volume environment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
    $73k-109k yearly est. 22h ago
  • Sales Agent / Financial Professional New York Life

    New York Life 4.5company rating

    Fort Lauderdale, FL job

    Job DescriptionSales Agent / Financial Professional New York Life Are you a leader who has the following traits? Competitive Entrepreneurial Coachable Communicative Self-disciplined Authentic If yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we're looking for...We're looking for people who want to make a lasting impact on the financial well-being of individuals, families and small businesses. This is not just a sales job-it's a career with purpose and opportunity. You'll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer...Training and development We'll equip and train you with a multi-faceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals and the ability to obtain industry professional designations. We are so committed to training that we'll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You'll also get rewarded and acknowledged with sales incentives and professional development trips for our top performing insurance agents. When you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship and other opportunities to engage with your fellow insurance agents. How we will compensate you.You have the power to determine your own income with our commission-based compensation. Across our more than 12,000 diverse agent population, the average income in 2020 was $91,351.2 Individual agent performance dictates this income. Additional benefits include medical, dental, vision, a 401(k) and pension.3 About New York Life...New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for our clients.Awards & Accolades... We're proud of our financial strength A++ Superior (A.M. Best) AAA Exceptionally Strong (Fitch) Aaa Exceptional (Moody's) AA+ Very Strong (Standard & Poor's) We're proud of our position in the industry Training Magazine 2021: Top Companies for Learning and Development Fortune Magazine 2021: New York Life ranks #1 in 2021 Fortune World's Most Admired Companies list for Insurance: Life and Health. 1. Wealth Management and advisory services offered by Financial Advisors of Eagle Strategies LLC, a Registered Investment Adviser and a New York Life company. 2. As reflected by company data. Historical company data is provided for informational purposes only. Agent income is not guaranteed. Income is dependent upon the sales of each agent. Individuals reflected sold at least one life insurance policy. 3. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. 4. New York Life Insurance Company continues to receive the highest financial strength ratings currently awarded to any life insurer in the U.S. from all four major rating agencies. Source: Individual Third-Party Rating Reports: A.M. Best A++ (7/22/20), Fitch Ratings AAA (as of 12/10/20), Moody's Aaa (as of 1/6/21), and Standard & Poor's AA+ (as of 10/14/20). 5. Full list of our awards is available here: *************************************************************** 6. Source: Fortune Magazine, 2021. Rankings are determined by a proprietary formula that weights nine criteria to create an overall score. 7. All figures reflect the consolidated results of New York Life Insurance Company and its domestic insurance subsidiaries including New York Life Insurance and Annuity Corporation for the 12 months ending December 31, 2020. Job Type: PermanentPay: $62,309.00 - $95,523.00 per year Benefits: Flexible schedule Supplemental pay types: Bonus opportunities Weekly day range: Monday to Friday
    $62.3k-95.5k yearly 28d ago
  • Credit Portfolio Manager I

    TD Bank 4.5company rating

    TD Bank job in Coral Gables, FL

    Greenville, South Carolina, United States of America **Hours:** 40 **Pay Details:** $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Credit Portfolio Manager I (CPM) is responsible to gather financial and general business information pertaining to customer and prospect loan requests. This job performs financial analyses needed to make credit decisions, contributes and provides input to group loan decision process based on evaluation of credit risk and other key factors and supports commercial banking team and recommends credit solutions that add value to the Customer. **Depth & Scope:** + Gathers financial and general business information pertaining to customer and prospect loan requests, performs financial analyses needed to make credit decisions; Contributes and provides input to group loan decision process based on evaluation of credit risk and other key factors; Supports commercial banking team and recommends credit solutions that add value to the Customer + Manages specific credit activities to ensure performance quality, consistency of underwriting and timeliness meets or exceeds Customer expectations; May manage overall analytical support and workflow production needs for a department + Works on larger, more complex deals, mainly focused on Middle Market + May manage and/or lead as well as create, develop and introduce commercial and credit-related initiatives + Acts as a consultant to business lines regarding credit issues, processes and procedures + Functions as a resource for business lines and works with senior management on various issues; managing expectations and negotiating timelines + Partners with Lending/Credit Officers to address exceptions identified by internal/external auditors and/or examiners + Performs periodic inspections at Customer sites to audit accounts and ensure adherence to loan agreements and terms; Takes appropriate action as necessary to correct deficiencies + Coordinates with Account and Relationship Managers to perform routine financial analyses and credit investigations + May communicates credit decisions to Relationship Managers and Account Managers + Manages and oversees workflow and adherence to policy for department + Participates in organizational cost benefit analysis and implementation + Manages activities by creating and maintaining quantifiable service level standards against business performance + Ensures timeliness of information and efficiency in process and workflow + Maintains confidentiality of credit and customer information at all times + May lead a team of Credit Analysts within a region or market **Education & Experience:** + Bachelor's degree or equivalent experience + 5+ years related experience + Strong understanding of commercial business development techniques and credit decisions. + Demonstrates business development track record + Strong market presence with wide network of outside referral sources for new business + Demonstrates credit and financial analysis skills + Refined negotiation skills + Demonstrates communication skills, both verbal and written. + Demonstrates PC skills **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-136.2k yearly 16d ago
  • Service Leader, Onsite Relationship Management 92166

    New York Life Insurance 4.5company rating

    Miami, FL job

    Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will shape seamless customer experiences. Whether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and consequential impact on our success in fostering customer trust and loyalty. Role Overview: Join our dynamic management team at our Miami Sales Office (SO) as a Service Leader, where you'll play a critical role in strengthening connections across our organization and supporting the success of your local office. In this role, you'll serve as a relationship manager and the primary liaison between the Service team and our local Managing Partner, recruiters and their agents, ensuring seamless communication, collaboration, and alignment of service support with the needs of the Sales Office. As a trusted advisor and problem-solver, you'll help match local Agency needs with solutions offered by the Service team, and identify and implement service improvements to make it easier to meet their needs. Through education and advocacy, you'll ensure that our local Agency partners understand the easiest way (whether through technology or personalized support) to accomplish their desired tasks. Your work will be critical to driving a culture of partnership, engagement, and high performance. If you're passionate about creating meaningful relationships and delivering tailored solutions in a collaborative, dynamic environment, this is a great opportunity for you to put your skills to work. What You'll Do: Champion Service Relationships: Serve as the trusted point of contact for SO Agency Managers, recruiters, and agents, understanding their unique needs and ensuring that they receive the service support they need to succeed. Resolve Service Escalations: Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build long-term loyalty; follow through on complex service challenges to ensure resolution. Support Strategic Sales Engagements: Collaborate with our Agency sales team to align service initiatives with business development goals, including incentive programs and agent enablement. Provide AI & Digital Support: Deliver training, support, and guidance on the use of AI-driven tools and digital platforms, helping agents and staff leverage innovative solutions for enhanced productivity and service excellence. Coordinate Local Engagement Events: Plan and execute local events that reinforce partnership, drive engagement, and create opportunities for connection between Service and our sales partners. Enable Change and Adoption: Lead training and onboarding for new service tools and capabilities, fostering adoption and continuous improvement. Oversee Office Operations: Manage local facilities and technology support; in partnership our Service team, ensure an environment that supports relationship-building and productivity. Support Financial Accuracy: Oversee local financial processes with precision, ensuring transparency and accountability in service-related expenditures. What You'll Bring: Required Skills Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire Bachelor's degree Strong interpersonal and communication skills, with a proven ability to build trusted relationships at all levels Ability to effectively advocate for the utilization of new service capabilities among our local Agency partners, and influence strong adoption of digital solutions Customer-centric mindset with a passion for understanding and exceeding expectations Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint Ability to learn quickly while managing in-office responsibilities Proactive mindset in identifying and resolving service challenges Preferred Skills Experience in a client relationship, account management, or internal business partner-facing role Ability to influence across functions and levels without direct authority Strong problem-solving and analytical skills Background in training or coaching preferred Pay Transparency Salary Range: $70,000-$90,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of ******************** Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 92166
    $70k-90k yearly 60d+ ago
  • Head of Commercial Examinations, Loan Review

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $200,000 - $280,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Risk Management **Job Description:** **The Head of US Commercial Examinations and Loan Reviews** leads the Commercial Examinations function within the Loan Review Division and is responsible for executing the Examination plan to conduct scheduled examinations throughout the plan year and includes planning, sampling, fieldwork, and reporting. This role is responsible for providing proven, specialized, in-depth loan review expertise and credit/risk policy, process and procedure guidance to the Loan Review Examination team. This role requires well developed oral and written communication skills, the ability to influence and negotiate, manage complex and problematic processes, and make informed and well supported decisions that directly impact the credit risk profile of the bank. The Head of Commercial Examinations provides support to the Head of Loan Review. This role is responsible for managing processes and teams that provide independent assessments of Credit Portfolio Quality, Underwriting, Monitoring, Risk Rating, and Portfolio Management practices as well as Key Issues and other aspects of credit risk management. The span and type of activities is risk-based, covers all Commercial lending, and directly influences asset quality, administrative processes, compliance with internal policies and guidelines, as well as adherence to prudent, safe, and sound banking practices as defined by laws, regulations and other regulatory expectations. This role manages and provides guidance to a team of Loan Review professionals, manages resources and establishes programs to ensure best practices and the continued growth of Loan Review consistent with the bank's risk appetite, expansion plans and maintenance of a strong risk management culture. This role is a member of the leadership team that determines objectives and strategy for the Division and reports to the Head of Loan Review. **Depth & Scope:** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required - Reports to and proactively advises the Head of Loan Review on a wide-variety of credit related matters Ensures effective and efficient use of the TD Bank Loan Review Policy. Acts as a final authority on all matters related to assigning risk ratings - Regularly meets with senior TDNA executives to review credit related performance matters and opportunities. Identifies matters requiring attention and recommends remedial activities - Oversees the processes and teams responsible for preparation of Commercial Loan Review Examination Reports and special projects - Possesses broad background and understanding of a wide spectrum and interrelationship of bank departments and processes - Oversees interaction with lending department credit risk officers, providing performance information, general feedback and observations while identifying areas requiring particular attention or training Oversees the supervision and training provided to Commercial Loan Review employees. Counsels and coaches staff to develop and support employees - Collaborates with various risk management and line of business committees. Provides knowledgeable insight, advice and counsel - Routinely modifies methods and procedures as needed, applying process expertise and knowledge of department functions to address exceptional issues and support work of others - Coordinates Commercial Loan Review examination activities. Approves scope and priorities as well as areas of particular focus or attention. Reviews criteria for selection of files for review processes, noting significant underwriting trends and recommending policy changes. - Reviews various departmental policies and procedures for consistency and compliance with Company policy. Acts as a key liaison with regulatory agencies and audit groups regarding Loan Review activities and more broadly, credit related matters of interest or concern - Contributes to the Risk Management Team by sharing knowledge and expertise and contributing to sound decisions Directs the review of all types of Commercial loans and commitments for the purposes of verifying the accuracy of loan ratings, changing ratings and classifying loans as necessary, determining the degree of attention required, identifying potential credit problems, identifying documentation deficiencies and ensuring conformity with Company policy and government regulations - Provides reports on potential early warning signs on the Commercial portfolios and US Wholesale portfolio. - Participates in special projects, including due diligence activities for the acquisition of loan portfolio assets - Supervises work teams to achieve Loan Review planned timelines - Leads the department to most efficiently and effectively use technological and human capital resources Builds strong ties with other Risk Management teams. Coordinates the Department Plan and process with other Risk Management Groups to avoid redundancy and improve efficiency - Communicates with audit and security staff as needed regarding suspected fraudulent loans or practices **Education & Experience:** - 4 Year undergraduate degree required Advanced degree preferred - 15+ years total related experience required - In-depth knowledge of loan review principles, practices, and governing regulations. - Proven management/leadership experience - Demonstrates superior credit, analytical, project management and communication skills - Recommends Portfolio Quality and Credit Administration ratings and Key issue assessments - Possesses the ability to quickly synthesize, summarize and act on large volumes of complex information - Fosters and builds executive relationships - Advanced communication skills - Ability to enable and empower professional leaders within the Division - Promotes and manages a challenging and changing business/work environment - Proven executive decision-making skills - Certifications highly preferred **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $62k-87k yearly est. 36d ago
  • Full Stack Architect (US)

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $113,000 - $196,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Full Stack Architect designs, describes, and manages solution engineering in relation to capabilities of assigned Journeys and Platforms through the end-to-end lifecycle (i.e., frontend, backend, database and debugging of applications or sites). This role also uses knowledge of business acumen and technical expertise to play a lead role in shaping the technical vision to create complex distributed solutions, technical designs, and integrations. **Depth & Scope:** + Seasoned individual contributor role with expert knowledge of specific enterprise and/or functional domain(s) and a demonstrated track record working with a broad range of architecture frameworks, technology, tools, processes and procedures + Exceptional collaboration, communication and client-facing skills + Big-picture thinker, with ability to anticipate architectural gaps and identify emerging trends through both advanced business acumen and highly specialized technical knowledge of TD and its applications, programming languages, industry best practices, Bank standards, infrastructure and architectural design / solutions + Architect assigned to work autonomously on high profile, complex and/or high-risk technology projects with significant impact to the organization **Education & Experience:** + Undergraduate degree or Technical Certificate (Graduate degree preferred) + 10+ years relevant experience developing a variety of platforms + Experience with Continuous Integration, Continuous Delivery, Pair programming and / or Test-Driven Development is an asset (i.e., ability to author Unit, Integration and Functional Tests) + Demonstrated experience with leading technical tools integration in a complex environment **Customer Accountabilities:** + Applies a multi-disciplined expertise with database, application, client tiers, layering of software, build, test and deploy strategies in order to create the overall design of software (including applications, infrastructure, middleware) and guide how the sub-components are developed by different teams + Elevates focus on applications and data as differentiators for the customer experience, anchored in sound foundational elements of Infrastructure and Platforms + Advises on suitability of technology stacks to define principles / key constraints for solution components; rallies the team around these principles to determine security / scalability approach, and impact assessments for future design + Drives continual upgrading and grounds the team in assessing practical program concerns to innovate on both server-side and user-side features as technologies / platforms expand to reduce technology debt and build resilient solutions + Leads code reviews to create and test prototypes to assess viability of approaches. Uses configuration management and integration / build automation tools to lead and deploy code, gather proof points for developers to build on, navigate around complexities based on a clear understanding of the vision across the technology stacks and provide critical suggestions for fixes and improvements on the integration + Monitors and reports on progress and collaborates broadly with other practitioners, including designers, engineers, and other applicable business stakeholders to ensure the necessary features for the products and applications are developed within assigned portfolio + Designs tests that will be implemented to keep the software functional; supports issue analysis and fix activities during test phases, as well as production issue resolution + Collaborates with Practices, actively driving capability creation; mentoring and training junior colleagues to be adaptive, staying on top of expanding technologies and engineering trends and creating highly visual and functional solutions **Shareholder Accountabilities:** + Sets service-level objectives (SLO) and exercise key decision rights of the FSA role + Focuses on reliability, scalability, and the development of the architectural infrastructure; including highly complex and scalable systems + Develops observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise. + Leads interaction with governance and control groups, (e.g. regulatory / operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to architectural technology and tools + Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for significant and complex situations + Monitors and reports on the status of the products / projects and applications within assigned product, ensuring projects are compliant with technology domain architecture, and designs / operates processes to provide ongoing review of in-progress activity against technology architecture and development standards + Foresees architectural issues / gaps and identifies emerging industry trends to recommend value-added architectural improvements that will alleviate technology debt and build resilient solutions + Maps processes and sub-processes that bridge the gap between business problems and technology solutions + Keeps track of changes made to code through control systems + Collaborates within practices, platforms or journeys comprised of diverse and complementary skills; inspiring the team to embrace changes and continually advance collective knowledge of technical tools / trends + Protects the interests of the organization - identify and manage risks, and escalate non-standard, high risk activities as necessary + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest + Provides thought leadership and/ or industry knowledge for quality engineering best practices and participate in knowledge transfer within the team and business unit + Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices; may take on the role of Chapter Lead as applicable + Works collaboratively with the team and leadership to proactively identify and resolve issues related to product quality + Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Preferred Qualifications** **:** + Depth of knowledge of industry standard IT architecture patterns + Strong problem solving skills and deep working knowledge of IT design principles + Proficient in various program languages along with data modeling methods + Experience across all architectural domains; Business Reference, Application, Systems, Infrastructure, Security + Best practices as it relates to API design and event streaming + Networks and topology design + BIAN Certification a Plus **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $113k-196k yearly 9d ago
  • Sr Mgr Information Security (US) - Risk Management Transformation

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $113,000 - $196,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Senior Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs, tools, frameworks and policies and provides specialized oversight / control / governance activities for a key business line/segment or transformational (change the bank) strategic initiative / program, liaising across the organization and primarily interfacing with executive and/or functional stakeholders to minimize overall technology risks to the Bank for own area. **Depth & Scope:** + Oversees / manages a team or group(s) of moderate to large or in size, scope, risk and complexity. + Provides thought leadership and is future-focused. + Possesses excellent communication, negotiation and organizational skills specifically including the ability to present options in business terms to both IT and business staff including executives. + Has a deep expertise and knowledge of Bank, technology standards and leading large and varied teams of professionals. + Possesses expert knowledge of broad scope of technology controls / information security, technology, tools, processes and procedures, as well as broader organization issues. **Education & Experience:** + Bachelor's degree preferred + Information security certification / accreditation an asset + 10+ years of relevant experience **Preferred Qualifications** **:** + Ability to maintain and develop industry-leading expertise in cybersecurity technology and trends, integrating security sensors and tooling data to improve automated insights and management + Experience translating security policies, compliance mandates, and threat intelligence into consumable, automated product capabilities that prioritize security and speed + Ability to lead security product planning sessions with stakeholders and development teams to synthesize requirements across disparate stakeholders + Ability to thrive within an active environment with a high level of ambiguity with the need to be agile and adapt to last-minute changes / events + Ability to navigate through a large organization and collaborate with multiple stakeholders to drive optimal outcomes and will have strong interpersonal skills to bridge the gap between different stakeholders + Exceptional attention to detail and organizational skills coupled with an ability to coordinate multiple priorities and deliver high quality work under pressure + Ability to present senior executives with adaptable interpersonal and communication skills to connect with different stakeholders + Data / Fact driven, with the ability to manage multiple initiatives, prioritize tasks, and meet tight deadlines in a fast-paced environment + Expert knowledge of broad scope of technology controls / information security, technology, tools, processes and procedures, as well as broader organization issues + Experience in oversight / management of a team or group(s) of moderate to large or in size, scope, risk and complexity **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $113k-196k yearly 9d ago
  • Financial Advisor - Delray Beach, Florida

    TD Bank 4.5company rating

    TD Bank job in Delray Beach, FL

    Delray Beach, Florida, United States of America **Hours:** 40 **Pay Details:** $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** TD Wealth **Job Description:** The Financial Advisor (FA) role is a three-year program with a forgivable draw, for financial advisors or planners who will be providing financial planning guidance & selling investment management solutions. A FA will need to leverage their experience to service the unique and complex needs of TD Wealth clients by reviewing financial goals and making investment recommendations aligned to their client's goals. The role will serve as the central point of contact, responsible for providing client service & developing the relationship to achieve greater share of wallet by helping clients achieve their goals related to asset accumulation, preservation, growth, and protection. **Depth & Scope:** + Experience selling investments and providing financial plans + Demonstrates a commitment to being customer-centric by delivering legendary service during every customer interaction to maximize retention and growth + Ensures all NEW clients receive the complete on-boarding experience, which includes: a thorough client discovery, completion of a financial needs analysis to provide goals-based advice, an introduction to the centralized client servicing team as per client need, and completion of all requisite client documents + Ability to partner and promote lead generation + Manages goals, prioritizes tasks and comfortable working in a fast paced environment + Ensures all new & existing clients are provided with a planning experience + Effectively implement a process to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the client's overall wealth needs, as well as pro-active contacts + Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the client's relationships with TD Bank and refers to Retail and Wealth partners & affiliates as needed + Implements and executes a differentiated service model/experience for TD Wealth clients + Meets quarterly and annual sales goals + Deepens wallet share by anticipating client needs and suggesting the most appropriate Wealth solutions. Maximizes profitability, while ensuring the client receives an exceptional client experience + Identifies opportunities within your portfolio and network to refer business to Retail and Small Business/Commercial Partners + Executes in thorough manner that is compliant with regulations, policies and procedures + Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, State Insurance Commissioners, NY Department of Financial Services, etc.) + Ensures all Continuing Education requirements are attained + Responsible for understanding and adhering to TD Bank & TD Wealth Policies and Procedures + Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures + Uncovers client's asset and transitions higher threshold clients to appropriate HNW Wealth partners as needed + Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team + Provides coaching, Wealth referral training & on-going feedback to Retail and Small Business staff + Contributes individually, as a team member and as a mentor to new FAs, to ensure strong performance, collaboration and enthusiasm + Represents TD Wealth to the general public in a professional manner + Is involved in the community and support TDBG charity and community initiatives **Education & Experience:** + Bachelor's degree strongly preferred + 2+ years of providing advice, planning and investment sales + SIE, Series 7, Series 63 required + Required to have L&H and Series 66 (or equivalent) or the ability to obtain all within the Licensing and Registration Schedule Self-directed, with strong ability to plan own activities to achieve sales and referral goals + Advanced understanding of wealth products and services + Strong verbal and written communication skills + Strong organizational and time management skills + Ability to travel within assigned market to meet prospects, clients and partners five days a week + Ability to commute within assigned territory + Strong understanding of wealth management business development techniques + Strong understanding and experience interacting with retail and small business banking clients + Consultative sales experience required + Demonstrated ability to establish relationships and partner effectively with other departments + Proven ability to achieve sales goals **Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity + Models quality service delivery at every interaction + Leads and contributes to the ongoing improvement of the partner / Customer experience **Employee/Team Accountabilities:** + Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience + Participates fully as a member of the team and contribute to a positive work environment + May provide leadership, training, and guidance to other team members + Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest + Actively shares information and knowledge, and proactively learn from the expertise of other **OCC Language:** + This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. + Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. + Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Continuous + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Occasional + Squatting - Occasional + Bending - Occasional + Kneeling - Occasional + Crawling - Occasional + Climbing - Never + Reaching overhead - Occasional + Reaching forward - Occasional + Pushing - Occasional + Pulling - Occasional + Twisting - Occasional + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $72.3k-108.2k yearly 43d ago
  • Banking Associate (30 Hours Weekly/Bilingual Spanish Preferred) - Miami Lakes North

    TD Bank 4.5company rating

    TD Bank job in Miami Lakes, FL

    Hours: 30 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals. Depth & Scope: * Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services * Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer * Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience * Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert * Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking * Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization Education & Experience: * High school diploma or GED * 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred * Demonstrated Customer Service skills preferred * Ability to work during operating hours to include evenings, weekends and holidays as scheduled * Teller experience preferred * Required to complete Teller training and part 1 of platform training upon hire * Strong organization skills to handle multiple tasks in a fast-paced environment * Excellent communication skills with ability to be concise, clear and consistent * Demonstrated effective problem-solving skills * Demonstrated ability to schedule and prioritize work * Demonstrated ability to work independently and within deadlines * Sound judgment in decision making and problem solving * Proficient in Microsoft Office * Notary License preferred Customer Accountabilities: * Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers * Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral * Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings * Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert * Understands and supports the Bank's customer service strategy * Considers the impact of decisions on the well-being of TD, its customers and stakeholders * Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers * Ensures tasks are performed within established policy and procedures * Successfully completes all required job specific, compliance-related training * Understands, utilizes and follows compliance/risk and control programs * Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans * Is knowledgeable of and complies with TD Code of Conduct Shareholder Accountabilities: * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Accurately processes cash/deposit/withdrawal transactions and other account servicing requests * Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address * Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents * Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions * Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR * Follows policy and procedure for Customer Authentication * Acts as Dual Control agent when required * Follows all required open/close procedures Employee/Team Accountabilities: * Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of * the team * Be an active participant in personal performance and development activities * Acts as a brand champion both internally and externally * Collaborates with team members in contributing to the success of the team and organization * Partners as a team player * Actively seeks opportunities to improve delivery of work with high attention to quality standards * Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills * Positively embraces change * Adheres and participates in TD's Shared Commitments * Models quality service at every Customer interaction * Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience * May train and act as a mentor to newer colleagues Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Frequent Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $22-27.8 hourly Auto-Apply 6d ago
  • Sr. Manager, Program Efficiency & Delivery Manager

    TD Bank 4.5company rating

    TD Bank job in Coral Gables, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** As part of the Store Transformation team, this role ensures that every dollar invested in physical renovations and new builds drives maximum impact. This role provides oversight, structure, and transparency to make sure projects are not only delivered successfully but also align with our long-term strategy of designing stores that enable advice. The Senior Manager, Store Strategy & Transformation leads the program management component of the groups process transformation. The job delivers complex intra-business and cross line of business projects, to gain consensus and buy-in to common approaches at an enterprise level. **Depth & Scope:** + Develops change management strategy for the business line, by assessing impacts and ensuring effective management of change initiatives across the business + May identify and lead high impact process improvement opportunities, with measurable results and positive impact to Customer, Employee, capacity, service levels and/cost to serve + Supports vision and strategic leadership in developing, implementing and maintaining the Company's Business Excellence Model for all innovation and improvement project and program deliverables in Retail Store Operations + Influences all levels of management and works with business lines to advocate for adoption of changes identified + Develops program roadmap to enable delivery of iterative business enhancements and innovation program components + Develops strong relationships with technology partners and provides business relationship linkage between project sponsors and technology management, as appropriate + Oversees and provides direction and guidance to managers of component projects and team to ensure strong coordination of efforts amongst them + Develops program governance and required reporting, monitors and controls program management plans + Manages, monitors, and controls overall program performance and integration of component initiatives; makes necessary adjustments based on business priorities and issues + Keeps informed of changing organizational strategies and priorities to be able to adjust course of the transformation program accordingly + Consolidates and communicates project status to stakeholders, as per established governance model, and ensures awareness of significant changes to the program status in a timely manner + Maintains strong relationships and communication with Business Excellence, Productivity Analytics and Workforce Management team, and supporting partners + Identifies program risks and develops mitigation plans, monitors and controls project risks + Identifies stakeholders and develops adequate resource plan to support program; ensures resources are mobilized across the program + Tracks the contribution of each project to the overall business transformation (program) and ensures that all program issues are effectively resolved + Ensures project management and communications teams work together, assessing the effectiveness of ongoing communication of milestones **Education & Experience:** + Bachelor's degree or equivalent experience required in an analytical field such as Business, Engineering, Finance, Mathematics, Statistics + 5-7 years related experience required in one or more of the following areas: Bank Operations, Retail Banking, Process Improvement, Project Management + Ability to manage multiple complex priorities and competing agendas without express authority over delivery teams + Excellent communication, strategic planning, organizational and interpersonal skills, at all levels in the organization, including working effectively with Executives and Senior Management + Analytical aptitude with an emphasis on investigative, methodical critical questioning and logical thinking; a data-driven decision maker + Demonstrates an outstanding track record for conceptualizing, leading, and successfully delivering large scale transformational programs + Highly proficient in Microsoft Excel and PowerPoint + Proficiency with Visio and MS Project + Demonstrated leadership and project management skills + Proven ability to see business processes through a Customer lens + Strategic thinker + Outstanding change management capability + Results/outcome-oriented and committed to delivering results within aggressive timelines + Must have the ability to work flexible hours, travel as needed and remain accessible 24/7 during project delivery phases + Demonstrated experience in Retail, Financial Services or Multi-Site Construction Project Management (Preferred) + Demonstrated experience in Real Estate Management (Preferred) + Experience managing large-scale physical projects (Preferred) + Proven capability in delivering strong capital efficiency & positive impacts to the customer experience (Preferred) **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $115.4k-186.2k yearly 18d ago
  • Engineer II (US)

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $87,000 - $151,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Engineer II develops and maintains technical solutions that adhere to engineering and architectural design principles while meeting business requirements. Provides technical expertise with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards. **Depth & Scope:** + Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues + Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business/organization, Bank standards, and may fulfill a governance role + Expert knowledge and experience in own discipline; integrates knowledge of business and functional priorities + Acts as a key contributor in a complex and critical environment + May provide leadership to teams or projects; shares expertise + Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations **Education & Experience:** + Bachelor's or Graduate degree + Strong academic background (e.g., computer science, engineering) + 7 + years relevant experience **Preferred Qualifications :** + Experience in software development and infrastructure deployment + Strong understanding of configuration management, system baselines, immutability and idempotency + Ability to develop and define automated security compliance testing and IaC governance solutions + Experience with programming languages such as PowerShell, JavaScript, Perl, Python, Groovy, Bash, Go + Experience with databases such as SQL, MySQL, NoSQL, Hadoop, Elasticsearch, Redis, Cassandra, or Mongo + Experience with managing Windows and Linux-based infrastructures + Experience with cloud environments, specifically, Azure and AWS and their respective PaaS and serverless compute options + Experience in working with Infrastructure-as-Code solutions such as Terraform, SaltStack, Ansible, Vagrant, Packer for automation and configuration + Working knowledge of DevOps tools such as Git (BitBucket, GitLab), Jenkins, HashiCop Vault, XL Release. Must sit onsite, Hybrid : Charlotte, NC; Mount Laurel, NJ or Fort Lauderdale, FL \#TDCyberSecurity #Hybrid **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $87k-151k yearly 9d ago
  • Personal Banker- Regnl

    Valley National Bank 4.9company rating

    Fort Lauderdale, FL job

    Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services. At the direction of the District Operations Manager, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network. Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e. checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers. Responsible for meeting customer expectations and achieving service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members. Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines. Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits. Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.
    $29k-33k yearly est. 1d ago
  • Mortgage Loan Originator

    Fifth Third Bank, N.A 4.6company rating

    Boca Raton, FL job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Develop referral contacts (realtors, builders, professional and personal contacts). + Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. + Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. + Follow defined protocol for escalation exceptions. + Take applicant applications by completing Fannie Mae form 1003 on the laptop. + Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS. + Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. + Manage pipeline for all originated loans through closing and complete required management reports. + Communicate with branches and/or applicants of providing timely updates and progress reports. + Maintain high levels of customer service while managing each applicant's and support staff's expectations. + Attend and participate in all Consumer Lending meetings as required by management. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: + High school diploma or equivalent mandatory. Four-year college degree preferred. + Knowledge of conventional and/or government lending guidelines. + Knowledge of residential mortgage processing, underwriting, and closing procedures. + Knowledge of federal lending regulations governing real estate lending. + Must have two years of mortgage lending experience. + Must have an established book of local referral sources. + Must have existing mortgage sales of $1 million per month. + Demonstrated organizational skills. + Strong written and verbal communications skills. + Demonstrated teamwork and customer service skills. + Proven computer skills. + Basic sales technique skills. + Strong desire to excel in a competitive environment. + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. #LI - MC Mortgage Loan Originator At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Boca Raton, Florida 33432 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $32k-36k yearly est. 60d+ ago
  • Development Manager (Technology)

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Development Manager provides Technology Delivery leadership to small or mid-sized projects or workstreams across the organization, in alignment with the PPDOM (Project and Program Delivery Operating Model). The role is also accountable for end-to-end technology product roadmap delivery and leadership across all impacted technology areas, including design, development, testing & deployment and where possible, leveraging testing automation and continuous integration/deployment. **Depth & Scope:** + Provides technology delivery leadership on initiatives of small-medium sizes and complexities, working in partnership with Business Owner, and overall Project/Program Delivery Lead + Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems + Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state), with support of Tech Owner oversight as needed + Oversees the execution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution. + Provides input to the prioritization of the product(s) backlog and roadmap. + Accountable for providing technology estimates in alignment with the Estimation Framework. + Builds and manages (formally or informally) a technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project + Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners for the project or workstream as assigned. If at a workstream level, will coordinate through project or program's overall Tech Owner. + Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management. + Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization. Ensures issues are captured in post implementation reviews, to avoid recurrence. + Works with business leaders associated with assigned project or workstream as needed to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose. + Establishes a plan for all technology deployment(s) and works with coordinator across projects to align with the integrated plan. and meet the needs of assigned project/workstream. + Defines technology impacts of the project/workstream and accountable for technology delivery of the product roadmap as applicable. + Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability. + Provides guidance to others on how to make optimal use of tools to improve the performance and quality of technology delivery. + Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management as it relates to assigned project/workstream. + Applies continuous improvement practices, such as interaction retrospective, and continuous integration. + Accountable for detailed real time technology resource plans. Work with Technology Owner if one is assigned. Overall Oversight by Delivery Lead. + Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes. + Technology leader and decision maker on assigned initiatives + Ensures all technology teams and functions are providing estimates and updates to project schedule, outlining risks and issues, and driving remediation of tech risks, resolution of tech issues for assigned project/workstream + Accountable to the tech Owner to provide input and advice on all tech aspects of the assigned project/workstream, and to the Delivery Lead when scope of work is an entire project **Education & Experience:** + Bachelor's Degree + 5+ years of progressively senior experience in technology design, development, and delivery + Project delivery using formal methodologies + Understanding and application of technology trends (banking industry and overall best practices) + Strong relationship building, influence skills and ability to productively interact with all levels of leadership + Strong facilitation, communication and presentation skills with tech and business audiences + Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps + Sense of urgency, and ability to problem solve on the fly + Leadership of others, in formal and/or informal organization lines + Experience in app development/integration + Strong collaboration skills working with other workstreams or project teams to reach compromise in support of excellent delivery + Resource and project management experience highly preferred **Preferred Qualifications:** + 5+ years of software engineering experience in banking or financial services + 5+ years of strong experience working on core banking systems - FIS Modern Banking, FIS Systematics, Temenos, Thought machine, Pismo or similar. + 5+ year of demonstrated experience working within Consumer Banking/Small Business Banking products and processes, especially Deposits (checking, savings, CDs, interest-bearing accounts, and transaction postings). Hands-on experience with the New Core Platform's technical stack, including: + 5+ years of Java 11+, Spring Boot, RESTful services + 5+ years of Confluent Kafka (event streaming and integration) + 5+ years of OpenShift, Kubernetes, Docker (containerization and orchestration) + 5+ years API Gateway & Mediation (Apigee, WSO2 API Manager or vendor-provided gateways + 2+ years of PostgreSQL, Oracle, or other relational/NoSQL databases **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $86.8k-130k yearly 26d ago
  • Mgr Information Security - Pen Testing

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $87,000 - $151,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **:** The Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs, tools, frameworks and policies and provides specialized oversight / control / governance activities for a key business line/segment or transformational (change the bank) strategic initiative / program, liaising across the organization and primarily interfacing with executive and/or functional stakeholders to minimize overall technology risks to the Bank for own area. **Job Description:** This position manages junior level penetration testers, vendor coordination for multiple testing services, processes, procedures and scheduling for penetration, dynamic scanning, and manual code review testing services. **Responsibilities:** + **Vendor Management:** Manage and coordinate penetration testing engagements with vendors. + **People Management:** Manage a team of Junior level penetration testers and their development. + **DAST:** Manage the DAST program and tooling. Familiarity with current industry tooling and technologies and those being introduced. + **Facilitate Penetration Tests:** Perform thorough and methodical penetration testing. + **Evaluate and Assign:** penetration tests to appropriate resources. + **Vulnerability Assessment:** Assess and analyze security weaknesses, and provide actionable recommendations to mitigate risks and improve overall security posture. + **Report Findings:** Document and communicate findings clearly and effectively to both technical and non-technical stakeholders. Prepare comprehensive reports with recommendations for remediation. + **Develop Test Procedures:** Design and execute detailed test requirements. + **Stay Current:** Keep up-to-date with the latest security trends, vulnerabilities, and tools to ensure testing methodologies are current and effective. + **Collaborate with Teams:** Work closely with IT and development teams to understand system architectures, provide guidance on security best practices, and support the implementation of security improvements; work closely with advisory and SDLC pipeline teams to ensure compliance; work closely with PCS team to manage PCI testing requirements. This position will collaborate with many application security teams. + **Perform Risk Assessments:** Evaluate and assess potential security risks related to new and existing systems and technologies. + **Compliance:** Ensure that penetration testing practices comply with relevant regulations, standards, and organizational policies. + **Incidents:** Act as a testing SME on incident calls; support testers on the calls. **Depth & Scope:** + Advanced knowledge of Bank, technology standards and managing people / projects + Leads a small team of IT professionals; coaches/ educates, monitors and manages team members + Strong communication, negotiation and organizational skills specifically including the ability to present options in business terms to both IT and business staff including executives **Education & Experience:** + Bachelor's degree preferred + Information security certification / accreditation an asset + 7+ years of relevant experience **Preferred Qualifications :** + **Technical Skills:** + Proficiency in penetration testing tools such as Metasploit, Burp Suite, Nmap, and Kali. + Knowledge of common web application vulnerabilities (e.g., OWASP Top Ten) and network security principles. + Penetration testing, DAST, Manual Code Review knowledge. + **Analytical Skills:** Strong analytical and problem-solving abilities with attention to detail. + **Organizational Skills:** Manage documents and procedures for testing team. + **Multi-tasking** : This job requires exceptional ability to multi-task with multiple workstreams to manage daily. + **Communication:** Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. + **Ethical Standards:** Demonstrated understanding of ethical hacking principles and a commitment to maintaining high ethical standards. + Experience with penetration testing in AI, cloud environments (e.g., AWS, Azure) and PCI testing. + Familiarity with security standards and frameworks. + Previous experience managing and developing teams. + **Certifications:** Relevant certifications such as Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH), or GIAC Penetration Tester (GPEN) are highly desirable. + Provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities + Participate in computer security incident responses relevant to business (or enterprise wide) and represent respective function and Enterprise position to the business, and business needs to incident response team \#TDCyberSecurity #Hybrid **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $87k-151k yearly 17d ago
  • Client Service Specialist

    Valley National Bank 4.9company rating

    Fort Lauderdale, FL job

    Responsibilities include but are not limited to: Manage the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Identify customer needs and take proactive steps to maintain positive experience. Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request. Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment. Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed. Identity cross sale opportunities to appropriate line of business partners.
    $33k-36k yearly est. 1d ago
  • Sr Mgr Tech Delivery/Partner Mgmt (Commercial Servicing, ACBS)

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $110,760 - $178,880 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Manager Technology Delivery / Partner Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area. **Depth & Scope:** + Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area + Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective + Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects + Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business + Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service + Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management + Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity + Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department + Advocates for operational improvements to enhance the divisions value to the organization **Education & Experience:** + Undergraduate degree or Technical Certificate + Graduate degree, preferred + 10+ years related experience + Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects + Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business + Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization **Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity + Leads, coaches and models quality service delivery at every interaction + Supports the ongoing improvement of the partner/Customer experience **Employee/Team Accountabilities:** + Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy + Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team + Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies + Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture + Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience + Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Preferred Qualifications:** + 5+ years of experience managing vendor applications + 5+ year of previous Commercial Servicing (preferably ACBS) experience + Demonstrated successful experience in managing a team size of 5 or more. \#LI-AMCBTech **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $110.8k-178.9k yearly 60d+ ago
  • IT Controls Testing and Regulatory Remediation Assurance Specialist

    TD Bank 4.5company rating

    TD Bank job in Fort Lauderdale, FL

    Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $87,000 - $151,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** We are seeking an experienced IT Risk and Cybersecurity Regulatory Remediation Assurance Specialist to join our team. The successful candidate will have a strong background in IT Audit, regulatory assurance testing, and control effectiveness testing. You will be responsible for ensuring our organization's adherence to regulatory requirements, identifying potential risks, and ensuring controls are effective in mitigating risk. **Depth & Scope:** + Performs Regulatory Assurance and Quality Control reviews of U.S. technology remediation activities and management toll gates, including testing, following the Enterprise Process set forth by the Control Effectiveness Team- + Documents all Regulatory Assurance and Quality Control reviews plans and results for Sr. Management review.- + Engages with the QA Review & Challenge Coordination team to track and report on all upcoming and ongoing Regulatory Assurance and Quality Control reviews for regulatory remediation activities. + Detailed depth of knowledge in Access Management, Data Security, Infrastructure Security, Application Security, Resiliency, and/or Technology Operations + Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors + Has advanced knowledge of organization, technology controls / security/ risk issues **Education & Experience:** + Bachelor's degree preferred + Information security certification / accreditation an asset + 7+ years of relevant experience + Expert knowledge of IT security and risk disciplines and practices **Preferred Qualification :** + Proven experience in cybersecurity regulatory remediation assurance, control testing and IT risk management and GRC. + In-depth knowledge of relevant regulatory requirements and industry standards. + Strong analytical and problem-solving skills. + Excellent communication and collaboration abilities. + Regulatory examination and remediation experience + Audit and Control Testing experience + Participates on complex, comprehensive or large projects and initiatives **Onsite Hybrid Only** : Mount Laurel, NJ; Charlotte, NC; Fort Lauderdale, FL \#TDCyberSecurity #Hybrid Onsite Hybrid only at these locations : Charlotte, NC Mount Laurel, NJ or Fort Lauderdale, FL **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $87k-151k yearly 11d ago

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