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Team assistant skills for your resume and career

Updated January 8, 2025
5 min read
Team assistant example skills
Below we've compiled a list of the most critical team assistant skills. We ranked the top skills for team assistants based on the percentage of resumes they appeared on. For example, 26.1% of team assistant resumes contained patients as a skill. Continue reading to find out what skills a team assistant needs to be successful in the workplace.

15 team assistant skills for your resume and career

1. Patients

Here's how team assistants use patients:
  • Work closely with Medical Director for collection of signatures as needed and obtaining accurate documentation with all patients.
  • Verified authorizations and monitored visits for Medicare patients and assisted Business Office Manager with billing and payroll.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how team assistants use customer service:
  • Provided excellent customer service and built up customer relationships, resulting in increased customer satisfaction and retention.
  • Provided courteous and professional customer service when processing out-of-pocket reimbursements and outside vendor payments.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how team assistants use patient care:
  • Maintained and grew relationships with care coordinators in hospitals to keep open communication regarding patient care.
  • Received outstanding performance reviews for maintaining excellent patient care during difficult times of transition.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how team assistants use data entry:
  • Supported the Recruiting Department with document assembly, email communication and data entry of confidential candidate profiles.
  • Performed data entry, e-mail communication, daily reports for Administrator and Clinical Manager.

5. Cleanliness

Here's how team assistants use cleanliness:
  • Maintained the cleanliness of the restrooms, lobby, and arcade areas.
  • Prepared meals for customers, and maintained cleanliness of restaurant.

6. Home Health

Here's how team assistants use home health:
  • Managed the schedule of over thirty Therapist, Social Workers, RN's, LVN's and Home Health Aides.
  • Coordinate and communicate all aspects of patient's needs with appropriate home health personnel to ensure quality care.

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7. PowerPoint

Here's how team assistants use powerpoint:
  • Typed and edit economic reports, prepared graphic designs and compiled all relevant materials for publication and prepared PowerPoint presentations.
  • Assist with preparing and editing client facing presentation materials utilizing Microsoft Word & PowerPoint.

8. Travel Arrangements

Here's how team assistants use travel arrangements:
  • Support Executive Director and 8 management team members including but not limited to administrative duties, calendar management and travel arrangements.
  • Coordinate management level events, meetings, catering, technological accommodations, and team travel arrangements.

9. Patient Charts

Here's how team assistants use patient charts:
  • Created and maintained electronic and hard copy of patient charts and faxed, copied and scanned documents as needed.
  • Managed medical supply inventory, insurance records, patient charts, and company files using online tracking systems.

10. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how team assistants use clerical support:
  • Provide a wide range of administrative services for internal/external customers including secretarial general clerical support.
  • Provide clerical support to administrative and clinical staff.

11. Applied Behavior Analysis

Here's how team assistants use applied behavior analysis:
  • Used Applied Behavior Analysis techniques and principles to bring about meaningful and positive change in behavior.

12. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how team assistants use telephone calls:
  • Greeted visitors, answered incoming telephone calls and directed to the appropriate individuals or handled individually
  • Screen and receive visitors and telephone Calls, make appointments, answer queries of and/or redirect visitors and callers.

13. Physician Orders

Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.

Here's how team assistants use physician orders:
  • Obtained medical records, physician orders and home bound certification attestations from collaborating hospitals, rehabilitation centers and physician offices.
  • Assist in maintaining frequency calendars and perform frequency visit verification utilizing clinical staff schedules and physician orders.

14. Office Equipment

Here's how team assistants use office equipment:
  • Faxed, copied and distributed patient information using various office equipment to other medical facilities.
  • Completed phone triage and utilized all office equipment effectively.

15. Expense Reports

Here's how team assistants use expense reports:
  • Performed tasks on various GMAS engagements including expense reports and preparation of various export and repatriation documents.
  • Prepared and filed expense reports and/or check requests using ChromeRiver; reconciled expense reimbursements to reports.
top-skills

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List of team assistant skills to add to your resume

Team assistant skills

The most important skills for a team assistant resume and required skills for a team assistant to have include:

  • Patients
  • Customer Service
  • Patient Care
  • Data Entry
  • Cleanliness
  • Home Health
  • PowerPoint
  • Travel Arrangements
  • Patient Charts
  • Clerical Support
  • Applied Behavior Analysis
  • Telephone Calls
  • Physician Orders
  • Office Equipment
  • Expense Reports
  • Front Desk
  • HR
  • Payroll
  • Administrative Tasks
  • Financial Statements
  • Meeting Minutes
  • Conference Calls
  • EMR
  • Vital Signs
  • Computer System
  • SharePoint
  • Insurance Verification
  • Hippa
  • Administrative Functions
  • International Travel
  • HIPAA
  • Medicaid
  • Upper Level Management
  • Sales Floor
  • Scheduling Appointments
  • Patient Appointments
  • Outbound Calls
  • Event Planning
  • Inbound Calls
  • Team Coordination
  • DME
  • Phone Triage
  • Time Card
  • Engagement Letters
  • Diary Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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