What does a team assistant do?

A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.
Team assistant responsibilities
Here are examples of responsibilities from real team assistant resumes:
- Manage Facebook groups for national team as well as local area pages.
- Call hospice, manage care, Medicaid and/or Medicare insurance companies to request overrides on patient's medications.
- Manage daily operation of rehabilitation department.
- Assist with payroll and manage clerical operations.
- Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
- Greet and check-in patients, and collect personal, medical, and insurance information.
- Lead EMR workflows and best practices in the client EMR.
- Assist in daily check-in, check-out and night audit procedures.
- Use of allscripts EMR to process new referrals into the system.
- Create a SharePoint site to track contracts and provide process effectiveness metrics.
- Maintain cleanliness and orderliness of sales floor, backroom stocks and warehouse storage.
- Process timekeeping/payroll (Kronos) using daily exceptions reports and correcting time card errors.
- Transmit time and attendance data biweekly using the automated personnel/payroll system (Kronos WEBTA).
- confirm appointments, print schedules, stay update on all new CPT and ICD-9 coding.
- Schedule interviews using Taleo software, and ensure that all paperwork are present for hiring manager.
Team assistant skills and personality traits
We calculated that 26% of Team Assistants are proficient in Patients, Customer Service, and Patient Care. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Team Assistants that have these skills listed on their resume here:
- Patients, 26%
Work closely with Medical Director for collection of signatures as needed and obtaining accurate documentation with all patients.
- Customer Service, 12%
Provided excellent customer service and built up customer relationships, resulting in increased customer satisfaction and retention.
- Patient Care, 8%
Maintained and grew relationships with care coordinators in hospitals to keep open communication regarding patient care.
- Data Entry, 6%
Supported the Recruiting Department with document assembly, email communication and data entry of confidential candidate profiles.
- Cleanliness, 5%
Maintained the cleanliness of the restrooms, lobby, and arcade areas.
- Home Health, 4%
Managed the schedule of over thirty Therapist, Social Workers, RN's, LVN's and Home Health Aides.
Common skills that a team assistant uses to do their job include "patients," "customer service," and "patient care." You can find details on the most important team assistant responsibilities below.
Interpersonal skills. To carry out their duties, the most important skill for a team assistant to have is interpersonal skills. Their role and responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Team assistants often use interpersonal skills in their day-to-day job, as shown by this real resume: "provided exceptional patient/customer service, combining professionalism and product/service knowledge with highly effective communication and interpersonal skills. "
Organizational skills. Another essential skill to perform team assistant duties is organizational skills. Team assistants responsibilities require that "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Team assistants also use organizational skills in their role according to a real resume snippet: "work closely with members of team doing clerical work as well as expense reports and organizational tasks. "
Writing skills. team assistants are also known for writing skills, which are critical to their duties. You can see how this skill relates to team assistant responsibilities, because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." A team assistant resume example shows how writing skills is used in the workplace: "provided underwriting support performed data entry and file cancellation answered e-mail, delivered faxes"
The three companies that hire the most team assistants are:
- McDonald's27 team assistants jobs
- AccentCare25 team assistants jobs
- The MetroHealth System22 team assistants jobs
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Team assistant vs. Clerk's assistant/administrative assistant
A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.
These skill sets are where the common ground ends though. The responsibilities of a team assistant are more likely to require skills like "patients," "patient care," "cleanliness," and "home health." On the other hand, a job as a clerk's assistant/administrative assistant requires skills like "purchase orders," "financial reports," "word processing," and "dmv." As you can see, what employees do in each career varies considerably.
Clerks's assistant/administrative assistant earn the highest salaries when working in the government industry, with an average yearly salary of $37,752. On the other hand, team assistants are paid more in the professional industry with an average salary of $56,346.clerks's assistant/administrative assistant tend to reach similar levels of education than team assistants. In fact, clerks's assistant/administrative assistant are 3.5% less likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.Team assistant vs. Administrative assistant/technical
An administrative assistant/technical is primarily responsible for performing clerical and support tasks in a company, ensuring efficiency and timeliness. They must produce progress reports, process documentation, receive communication letters, manage schedules, and even greet visitors. There are also instances when an administrative assistant/technical has to answer calls and correspondence, respond to inquiries, address issues and concerns, and resolve them promptly and professionally. Furthermore, it is essential to maintain records of all transactions, coordinate with different departments, and adhere to the company's policies and regulations.
Each career also uses different skills, according to real team assistant resumes. While team assistant responsibilities can utilize skills like "customer service," "cleanliness," "home health," and "applied behavior analysis," administrative assistant/technicals use skills like "access database," "purchase orders," "word processing," and "financial reports."
Administrative assistant/technicals may earn a higher salary than team assistants, but administrative assistant/technicals earn the most pay in the manufacturing industry with an average salary of $42,925. On the other hand, team assistants receive higher pay in the professional industry, where they earn an average salary of $56,346.In general, administrative assistant/technicals achieve similar levels of education than team assistants. They're 2.7% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Team assistant vs. Administrative assistant/scheduler
Administrative assistants/schedulers schedule company appointments and meetings, answer phone calls, and forward them to relevant staff members. They take meeting minutes and notes, order and take office supplies stock, and prepare documents for business trips and meetings. Besides finding methods to enhance administrative processes, administrative assistants/schedulers also help senior staff or other teams to write and issue emails to team members and company departments. Moreover, these professionals research and book the staff's travel arrangements.
The required skills of the two careers differ considerably. For example, team assistants are more likely to have skills like "cleanliness," "home health," "applied behavior analysis," and "physician orders." But a administrative assistant/scheduler is more likely to have skills like "excellent interpersonal," "schedule appointments," "surgery," and "scheduling software."
Administrative assistant/schedulers earn the best pay in the construction industry, where they command an average salary of $39,696. Team assistants earn the highest pay from the professional industry, with an average salary of $56,346.When it comes to education, administrative assistant/schedulers tend to earn similar degree levels compared to team assistants. In fact, they're 3.6% less likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Team assistant vs. Administrative services assistant
An administrative services assistant is responsible for performing administrative support to an organization, ensuring smooth operations, and providing the best services for the customers. Administrative services assistants are usually the first point of contact of visitors, responding to their inquiries and concerns, verifying appointments, and leading them to the appropriate personnel or department. They are also present in meetings and conferences, creating minutes reports, presenting documents, and suggesting opportunities to improve operational functions and increase profitability. An administrative services assistant does data processing, sort files, monitor office inventories, and other related tasks as required.
Updated January 8, 2025











