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Become A Team Associate

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Working As A Team Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $104,827

    Average Salary

What Does A Team Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Team Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Team Associate Jobs

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Team Associate Career Paths

Team Associate
Delivery Driver Service Technician Service Manager
Account Manager
5 Yearsyrs
Package Handler Operations Manager General Manager
Area Manager
7 Yearsyrs
Clerk Office Manager General Manager
Area Supervisor
5 Yearsyrs
Warehouse Worker Home Health Aid Front Desk Agent
Assistant General Manager
5 Yearsyrs
Crew Member Technician Service Manager
Branch Manager
6 Yearsyrs
Clerk Service Representative Account Executive
Brand Manager
5 Yearsyrs
Specialist Account Manager Operations Manager
Business Manager
7 Yearsyrs
Warehouse Worker Warehouse Manager General Manager
Center Manager
6 Yearsyrs
Home Health Aid Specialist Account Manager
Client Services Manager
7 Yearsyrs
Crew Member Specialist Account Manager
District Manager
7 Yearsyrs
Merchandiser Security Officer Account Manager
District Sales Manager
7 Yearsyrs
Security Officer Service Technician Service Manager
General Manager
7 Yearsyrs
Home Health Aid Delivery Driver Sales Consultant
Internet Sales Manager
6 Yearsyrs
Specialist Operations Manager General Manager
Managing Partner
9 Yearsyrs
Overnight Stocker Material Handler Merchandiser
Merchandising Manager
5 Yearsyrs
Merchandiser Account Manager Account Executive
Sales Manager
5 Yearsyrs
Package Handler Security Officer Account Manager
Senior Account Manager
7 Yearsyrs
Security Officer Technician Service Technician
Service Manager
7 Yearsyrs
Overnight Stocker Driver Instructor
Training Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as a Team Associate?

Help others decide if this is a good career for them

Do you work as a Team Associate?

Team Associate Demographics

Gender

Male

50.2%

Female

47.5%

Unknown

2.3%
Ethnicity

White

60.8%

Hispanic or Latino

16.2%

Black or African American

12.4%

Asian

7.2%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

58.2%

French

9.4%

German

4.7%

Hindi

3.5%

Mandarin

3.5%

Korean

2.9%

Chinese

2.9%

Italian

2.4%

Japanese

2.4%

Cantonese

1.8%

Urdu

1.8%

Gujarati

1.2%

Tagalog

1.2%

Swahili

0.6%

Turkish

0.6%

Marathi

0.6%

Samoan

0.6%

Hungarian

0.6%

Vietnamese

0.6%

Romanian

0.6%
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Team Associate Education

Schools

University of Phoenix

16.5%

University of Maryland - University College

6.9%

Liberty University

6.4%

Texas State University

6.0%

University of Central Florida

6.0%

University of Alabama

5.0%

Grand Canyon University

4.6%

Michigan State University

4.1%

Georgia State University

4.1%

University of Houston

4.1%

Arizona State University

3.7%

Temple University

3.7%

Florida State College at Jacksonville

3.7%

West Virginia University

3.7%

University of Missouri - Columbia

3.7%

Midlands Technical College

3.7%

Palm Beach State College

3.7%

American InterContinental University

3.7%

Community College of Allegheny County

3.7%

Hinds Community College

3.2%
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Majors

Business

24.0%

Psychology

7.7%

Criminal Justice

7.5%

General Studies

5.8%

Communication

5.2%

Accounting

4.7%

Kinesiology

4.5%

Nursing

4.3%

Medical Assisting Services

4.0%

Health Care Administration

3.8%

Computer Science

3.4%

Finance

3.4%

Marketing

3.3%

Graphic Design

3.2%

Education

3.0%

Management

2.9%

Biology

2.8%

Liberal Arts

2.5%

Information Technology

2.0%

Political Science

1.9%
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Degrees

Bachelors

35.5%

Other

31.4%

Associate

15.5%

Masters

8.4%

Certificate

5.4%

Diploma

2.1%

Doctorate

1.0%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Team Associate Salaries

Job Title Company Location Start Date Salary
Investment Team Associate CIP Fund Management LLC New York, NY Jul 03, 2016 $160,000 -
$210,000
Pricing Team Associate Google Inc. Mountain View, CA Apr 22, 2015 $115,000
Investment Team Associate CIP Fund Management LLC New York, NY Jul 03, 2016 $110,000
Investment Team Associate Strategic Value Partners, LLC Greenwich, CT Jun 29, 2015 $100,000
Investment Team Associate Lovell Minnick Partners LLC Radnor, PA Jan 05, 2016 $95,000 -
$105,000
Insights Team Associate ('Home-Based') Shaker Consulting Group, Inc. Beachwood, OH Aug 31, 2016 $93,579 -
$100,000
Investment Team Associate Lovell Minnick Partners LLC Radnor, PA Jun 27, 2014 $85,000 -
$95,000
Capital Market Team Associate/Financial Analyst Greenwich Group, LLC Arlington, VA Sep 22, 2016 $60,000

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How Would You Rate The Salary Of a Team Associate?

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Top Skills for A Team Associate

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  1. New Merchandise
  2. Customer Service
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Organized and maintained several apparel departments including receipt of new merchandise.
  • Store business continuation/customer service during administrative store meetings.
  • Worked on sales floor interacting and assisting customers by providing product information and referrals.
  • Unloaded delivery trucks and organized stockroom.
  • Assisted the Team Leads and Managers in refitting store shelves and executing new schematics for seasonal product display and renovation efforts.

How Would You Rate Working As a Team Associate?

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Average Salary:

Top 10 Best States for Team Associates

  1. North Dakota
  2. Washington
  3. New Hampshire
  4. Rhode Island
  5. Maine
  6. Hawaii
  7. Wyoming
  8. Alaska
  9. Vermont
  10. Oregon
  • (258 jobs)
  • (1,963 jobs)
  • (856 jobs)
  • (349 jobs)
  • (491 jobs)
  • (393 jobs)
  • (183 jobs)
  • (118 jobs)
  • (198 jobs)
  • (1,097 jobs)

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