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Team associate vs sales floor associate

The differences between team associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team associate has an average salary of $31,822, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a team associate include PET, reservations and kids. The most important skills for a sales floor associate are math, home health, and sales transactions.

Team associate vs sales floor associate overview

Team AssociateSales Floor Associate
Yearly salary$31,822$24,773
Hourly rate$15.30$11.91
Growth rate--
Number of jobs362,158491,791
Job satisfaction--
Most common degreeBachelor's Degree, 37%High School Diploma, 39%
Average age4141
Years of experience--

What does a team associate do?

A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Team associate vs sales floor associate salary

Team associates and sales floor associates have different pay scales, as shown below.

Team AssociateSales Floor Associate
Average salary$31,822$24,773
Salary rangeBetween $21,000 And $48,000Between $19,000 And $31,000
Highest paying CityWashington, DC-
Highest paying stateNew York-
Best paying companyBain & Company-
Best paying industryRetail-

Differences between team associate and sales floor associate education

There are a few differences between a team associate and a sales floor associate in terms of educational background:

Team AssociateSales Floor Associate
Most common degreeBachelor's Degree, 37%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Team associate vs sales floor associate demographics

Here are the differences between team associates' and sales floor associates' demographics:

Team AssociateSales Floor Associate
Average age4141
Gender ratioMale, 53.7% Female, 46.3%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.7%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between team associate and sales floor associate duties and responsibilities

Team associate example responsibilities.

  • Lead team to sort and designate incoming merchandise/stock, audit, maintain and correct merchandise pricing via POS and terminal.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Enhance leadership and communication skills by interacting with diverse team of coworkers and providing customer service to consumers.
  • Assign responsibilities of maintaining inventory stocks and updating bike accessories parts.
  • Provide advice to complainants on reporting alternatives, conduct mediation, conduct intervention, provide advice and recommendations to leadership.
  • Develop multiple training classes across a broad range of subjects using Microsoft PowerPoint.
  • Show more

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Team associate vs sales floor associate skills

Common team associate skills
  • PET, 25%
  • Reservations, 21%
  • Kids, 11%
  • Customer Service, 8%
  • POS, 8%
  • Sales Floor, 7%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%